Apple
Technology company

Apple is a leading technology company that designs, manufactures, and sells consumer electronics, computer software, and online services. Founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne, Apple has grown to become one of the world's most valuable companies. Apple products and services include iPhone, iPad, Mac, Apple Watch, AirPods, Apple TV, Apple Music, iCloud, Apple Arcade, Apple Pay, and more. Apple is also known for its strong commitment to customer service, innovation, and its focus on accessibility, sustainability, and education. Apple's website offers information on its products, services, support, and more.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #12 Site Rank

  • Site age
    37 yrs old

  • Site Owner information
    Whois info

Traffic rank
#12
Site age
37 yrs
Location
United States
Popular Questions for Apple
Newest job postings for Apple
via Careers At Apple posted_at: 3 days agoschedule_type: Full-time
Summary Posted: Feb 20, 2023 Weekly Hours: 40... Role Number:200461469 At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire. We achieve this by focusing on the smallest of details and can make big impacts with Summary
Posted: Feb 20, 2023
Weekly Hours: 40...
Role Number:200461469

At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire. We achieve this by focusing on the smallest of details and can make big impacts with our customers.

We have an open position within Retail Customer Care for an enthusiastic, motivated, and hands-on professional to lead the Fraud Prevention Team in the AMR Region. Partnering with Apple’s Strategic Data Solutions (SDS) and Retail Fulfillment Operations (RFO) teams, this individual will be responsible for driving and flawlessly executing actions to mitigate fraud. These include analyzing purchases and accounts for fraudulent activities, reviewing refund requests for abusive behavior, and determining appropriate next steps in a wide range of scenarios. Priority and focus will be on driving a timely customer resolution within an agreed Service Level Agreement (SLA) while protecting customer experience and Apple’s interest.

An innovative and analytical problem solver, the AMR Fraud Prevention Manager will be championing process improvement efforts to optimize business processes while delivering best-in-class customer and employee experience.

This role is suitable for individuals who thrive in a fast paced, dynamic, and evolving environment.

Key Qualifications

Key Qualifications
• A minimum of 7-10 years senior management experience leading a business operations team in global organization, preferably in fraud prevention, execution, or similar space
• Customer focused, detail oriented with ability to maintain a positive attitude in a high-stress, and fast-paced work environment
• Demonstrated ability to inspire change in a matrix organization
• Excellent planning, organization, and implementation skills
• Strong analytical ability and decision making skills
• Demonstrated ability to work independently in areas of ambiguity
• Ability to build effective relationships in a cross-functional team environment with demonstrated success in managing international collaborations
• Experience leading in a fast paced, dynamic, and multi-lingual environment
• Strong collaborator who is able to motivate and influence all levels of management
• Ability to work with a flexible schedule and embrace change enthusiastically
• Excellent verbal, written, and interpersonal communication skills
• Experience in a Call Centre organization is a plus
• High level of ethics, values, integrity, and trust

Description

Description
Lead and develop a team of Fraud Prevention experts across the AMR region to drive consistent and high quality execution to analyze and detect fraudulent activities

Be the “Voice of the Customer” by reviewing key performance matrix and driving continuous improvement efforts towards achieving seamless and optimal customer satisfaction that is above industry standards

Develop and manage a robust management system and cadence (weekly, monthly, & quarterly) to streamline operations that is consistent across the different lines of business within AMR while at the same time, ensure day-to-day operations is moving like a well-oiled engine

Champion operational excellence by ensuring flawless execution at all times

Drive efficiency through automation

Partner with the Global Optimization team, Strategic Data Solutions (SDS), Retail Fulfillment Operations (RFO), Retail Online cross functional teams etc on strategic issues to scale, drive efficiency, performance improvements, and employee satisfaction

Partner with RCC Forecasting and Finance to lead and ensure we are achieving our headcount needs

Cultivate a positive and motivating work environment by promoting innovation, teamwork, diversity, inclusion, and focusing on positive employee relationships

Passionately embrace, promote, and drive Apple Cultures and Values to ensure that it is part of the DNA of the team

Build a high performing team that is based on a culture of trust, integrity, respect, collaborations, continual learning, and improvement

Education & Experience

Education & Experience
Bachelor's Degree or equivalent. MBA is a plus.

Additional Requirements

Additional Requirements
• Must have Management and leadership experience
• Customer focused, detail oriented individual with ability to maintain a positive attitude in high-stress, and fast-paced work environment
• Drive for quality results and demonstrates high degree of determination
• Excellent verbal, written, and interpersonal communication skills
• Adaptive to changing technologies, process, and environments
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via Careers At Apple posted_at: 21 days agoschedule_type: Full-time
Summary Posted: Feb 2, 2023 ... Role Number:200342793 The Information Intelligence team is creating groundbreaking technology for algorithmic search, machine learning, natural language processing, and artificial intelligence. The features we create are redefining how hundreds of millions of people use their computers and mobile devices to search and find what they are looking for. Siri's universal search engine powers search features across a variety Summary
Posted: Feb 2, 2023
...
Role Number:200342793

The Information Intelligence team is creating groundbreaking technology for algorithmic search, machine learning, natural language processing, and artificial intelligence. The features we create are redefining how hundreds of millions of people use their computers and mobile devices to search and find what they are looking for. Siri's universal search engine powers search features across a variety of Apple products, including Siri, Spotlight, Safari, Messages and Lookup. As part of this group, you will work with one of the most exciting high performance computing environments, with petabytes of data, millions of queries per second, and have an opportunity to imagine and build products that delight our customers every day.

Key Qualifications

Key Qualifications
• Experience with one or more general purpose programming languages including but not limited to: Go, C/C++, Java or Python.
• Experience with search engine, information retrieval, machine learning, NLP is a plus.
• Experience working with large data sets and pipelines (e.g. MapReduce, Spark) is a plus
• Excellent analytical and problem solving skills
• Can write clean and effective code following modern software engineering best practices
• Appetite to dig into data/logs and features to figure out why something does not work as expected
• 2+ years experience writing code which runs in containerized (Kubernetes/Mesos/Borg) environment a plus

Description

Description
Design and build infrastructures to support features that empowers billions of Siri-search users Perform language processing, statistical analysis, and query analysis to support your hypothesis for how to improve product-outcomes. Leverage proprietary MapReduce platform to process web scale data to deliver product features and improvements. Design & run/deploy various metrics and evaluations of features/improvements using a variety of tools like grading, logs processing, pre-launch and holdback A/Bs. Present results of analysis to team and leadership across Apple.

Education & Experience

Education & Experience
Design and build infrastructures to support features that empowers billions of Siri-search users Perform language processing, statistical analysis, and query analysis to support your hypothesis for how to improve product-outcomes. Leverage proprietary MapReduce platform to process web scale data to deliver product features and improvements. Design & run/deploy various metrics and evaluations of features/improvements using a variety of tools like grading, logs processing, pre-launch and holdback A/Bs. Present results of analysis to team and leadership across Apple.

Additional Requirements

Additional Requirements

Pay & Benefits

Pay & Benefits
• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,500 and $250,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program
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via Careers At Apple schedule_type: Full-time
Summary Posted: Jan 20, 2023 Weekly Hours: 40... Role Number:200445963 Help Apple build the next generation of the world’s most advanced mobile operating system. The Swift Platform Experience team is looking for a highly motivated software engineer to screen, triage and investigate problems reported on the system for iOS, watchOS, tvOS and macOS and to build internal productivity tools. We’re a team of helpers, problem solvers, debuggers, and Summary
Posted: Jan 20, 2023
Weekly Hours: 40...
Role Number:200445963

Help Apple build the next generation of the world’s most advanced mobile operating system. The Swift Platform Experience team is looking for a highly motivated software engineer to screen, triage and investigate problems reported on the system for iOS, watchOS, tvOS and macOS and to build internal productivity tools. We’re a team of helpers, problem solvers, debuggers, and engineers. We work with some of the most talented software engineers in the world, building tools to help them be at their peak productivity. You’ll be working directly with the software engineers responsible for the fundamental building blocks of the iOS, watchOS, tvOS, and macOS user experience. Flourish in a highly collaborative, fast-paced, high-pressure environment with rapidly changing priorities.

Key Qualifications

Key Qualifications
• A genuine passion for diagnosing and triaging software issues
• Ability to manage and multi-task with a large scale of internal and external feedback
• Ability and willingness to strictly manage time spent triaging issues to ensure timely turnaround
• Prior experience with bug tracking systems
• Familiarity with consumer-facing software development processes

Description

Description
As a screener on the Swift Platform Experience team, you will triage incoming bugs, analyze logs, and determine priority of issues. You will be expected to spot emerging issues from bug reports filed by Apple employees and external developers, follow up with bug filers to collect additional information that can help the team debug, test features and fixes, and manage code submissions to multiple build trains. You will gain encyclopedic knowledge of UIKit, SwiftUI, Foundation and Xcode Previews as well as apply that knowledge to engineering design discussions and feature planning. You will drive our day-to-day process around bug and source code management in service of delivering high quality features and improvements to our developers and users. We are looking for an enthusiastic, curious, and technically savvy teammate who can juggle a variety of tasks efficiently. Are you excited about being a member of the Swift Platform Experience engineering team and working side by side with engineers to help improve our frameworks? We want your energy and unique perspective on our team!

Education & Experience

Education & Experience
Bachelors or above degree in an engineering related discipline, or equivalent related experience.

Additional Requirements

Additional Requirements
• -Excellent verbal and written communication skills
• -Strong analytical and problem-solving skills
• -Proven track record of being proactive, self-motivated, and detail-oriented

Pay & Benefits

Pay & Benefits
• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $76,000 and $146,900 annualized, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program
Show more details...
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