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Most recent job postings at watches
via SonicJobs
posted_at: 2 days agoschedule_type: Full-timesalary: 20 an hour
Adecco Creative & Marketing has partnered with a Swiss luxury goods company to fill a watch repair technician role.
This is an ongoing contract that can convert to full-time based on good performance and open job slots. The pay is $20/hr...
KEY RESPONSIBILITIES
Dismantling
Dismantle the timepieces:
Remove the strap or the bracelet.
Separate movement/dial/hands from the case components.
Dismantle the watches case components:
Dismantle the movements
Adecco Creative & Marketing has partnered with a Swiss luxury goods company to fill a watch repair technician role.
This is an ongoing contract that can convert to full-time based on good performance and open job slots. The pay is $20/hr...
KEY RESPONSIBILITIES
Dismantling
Dismantle the timepieces:
Remove the strap or the bracelet.
Separate movement/dial/hands from the case components.
Dismantle the watches case components:
Dismantle the movements components
Handle the cleaning of those components
Ensure that the repair labels are correctly installed on the repair boxes.
Transfer the repair box to polishing or next assembling task
Maintenance and Organization of the Workshop
Follow RNA and Brands' specifications:
Tools
Technical procedure
Work assignments
Standards of Quality & Standard Time of Operations (STOs)
Maintain Tools and Equipment
Ensure that all equipment used are calibrated and maintained at a high standard
Proper layout and accessibility of all tools and equipment
Maintain a cleaned, organized and safe working area
QUALIFICATIONS
• Experience in the watch industry is preferred.
• Working experience with luxury brands is a plus.
• High level of dexterity and focus to handle small parts, with a strong attention to detail.
• Ability to follow instructions and efficiently provide a high level of quality.
• Proven ability to work in a fast-paced environment.
• Good communication and listening skills.
• Pass dexterity test
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records Show more details...
This is an ongoing contract that can convert to full-time based on good performance and open job slots. The pay is $20/hr...
KEY RESPONSIBILITIES
Dismantling
Dismantle the timepieces:
Remove the strap or the bracelet.
Separate movement/dial/hands from the case components.
Dismantle the watches case components:
Dismantle the movements components
Handle the cleaning of those components
Ensure that the repair labels are correctly installed on the repair boxes.
Transfer the repair box to polishing or next assembling task
Maintenance and Organization of the Workshop
Follow RNA and Brands' specifications:
Tools
Technical procedure
Work assignments
Standards of Quality & Standard Time of Operations (STOs)
Maintain Tools and Equipment
Ensure that all equipment used are calibrated and maintained at a high standard
Proper layout and accessibility of all tools and equipment
Maintain a cleaned, organized and safe working area
QUALIFICATIONS
• Experience in the watch industry is preferred.
• Working experience with luxury brands is a plus.
• High level of dexterity and focus to handle small parts, with a strong attention to detail.
• Ability to follow instructions and efficiently provide a high level of quality.
• Proven ability to work in a fast-paced environment.
• Good communication and listening skills.
• Pass dexterity test
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records Show more details...
via WCIA Jobs
posted_at: 2 days agoschedule_type: Full-timesalary: 105K–150K a year
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's... heritage by pushing the boundaries of creativity.
At
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's... heritage by pushing the boundaries of creativity.
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Job mission
The Senior Product Manager, Watches is responsible for supporting the Watch Marketing Director in the development of the North America marketing strategy and launch plan based on category objectives (growth/turnover of the category). This position's key responsibilities lie in managing and leading all transversal projects and on developing the High-End business (including the Collector's offer) in North America.
Main accountabilities/objective of the position
Product Strategy & Transversal Project Management:
Support the Marketing Director in defining the Watch Action Plan for North America by developing 360? strategic plans for growing the high-end category.
Set the client & sales objectives for the high-end business in collaboration with the Marketing Director and the Prestige team.
Partner with key cross-functional stakeholders (Communications, Learning & Development, Commercial, Visual Merchandising, Merchandising, etc.) to define and implement plans to reach qualitative and quantitative objectives.
Take the lead on all transversal projects including, but not limited to, Watch Ambassador Community, Watch Advocacy Strategy, Marketing Service initiatives and straps management.
Manage & Drive High-End Watch Category:
Analyze sales and prepare weekly, monthly, and annual reports including clear actions to reach the commercial objectives.
Collaborate with the High-End team to define programs to drive sell-out and ensure a seamless flow of communication across network.
In collaboration with Merchandising, define and update sales forecasts and assortments for novelties and in-range products.
Responsible for all new products, pricing and communication to the Retail Division.
Develop effective sales tools to support the Commercial teams: Product launch plan, product news, event briefing packets, selling arguments, training materials and any other initiatives to help drive sales.
Assist and support for all high-end events and trainings and act as a referent for all technical and storytelling knowledge on this segment.
Partner with Learning & Transformation on the creation of training materials and programs through the sharing of watch specific, technical and industry knowledge.
Market Intelligence & Business Development:
Monitor and report on market trends and competition activities (new product launches, existing lines performance, prices, communication, client service, etc.).
Identify and recommend opportunities for enhancing Cartier's services and product offering including potential product development for the North American market.
Partner with HQ on developing products to fill voids in current offering and market exclusives.
Operational Product Management:
Manage operational responsibilities including Prestige stock lists, MyAtlas postings, straps offer updates, etc.
Build and maintain marketing tools relating to High-End (Launch Plan, Mapping Book, etc.)
Product news database update.
Logistics coordination for events, seminars, and press.
Manage and reply to all network/HQ requests.
Support in soliciting qualitative feedback from the Commercial teams when needed.
Qualifications:
8+ years of industry experience (Product/Category Management and Marketing)
Previous experience in the luxury watch industry
Client facing experience: the ability to engage with VIP clients & watch collectors
Skilled in building 360? marketing plans and product briefs
Strong attention to detail with the ability to multi-task and prioritize based on business objectives
Strong interpersonal, communication and negotiating skills
Proactivity and initiative with regards to project management and in helping to develop watch knowledge in the commercial population
Personal skills: Communication/Influencing; Problem solving/thought leadership
Excellent computer skills and proficient in Microsoft Office (especially in Microsoft Excel and PowerPoint) and PowerBI is a plus
Expected base salary range: $105,000- $150,000
Salary will be negotiated based on relevant skills and experience Show more details...
At Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Job mission
The Senior Product Manager, Watches is responsible for supporting the Watch Marketing Director in the development of the North America marketing strategy and launch plan based on category objectives (growth/turnover of the category). This position's key responsibilities lie in managing and leading all transversal projects and on developing the High-End business (including the Collector's offer) in North America.
Main accountabilities/objective of the position
Product Strategy & Transversal Project Management:
Support the Marketing Director in defining the Watch Action Plan for North America by developing 360? strategic plans for growing the high-end category.
Set the client & sales objectives for the high-end business in collaboration with the Marketing Director and the Prestige team.
Partner with key cross-functional stakeholders (Communications, Learning & Development, Commercial, Visual Merchandising, Merchandising, etc.) to define and implement plans to reach qualitative and quantitative objectives.
Take the lead on all transversal projects including, but not limited to, Watch Ambassador Community, Watch Advocacy Strategy, Marketing Service initiatives and straps management.
Manage & Drive High-End Watch Category:
Analyze sales and prepare weekly, monthly, and annual reports including clear actions to reach the commercial objectives.
Collaborate with the High-End team to define programs to drive sell-out and ensure a seamless flow of communication across network.
In collaboration with Merchandising, define and update sales forecasts and assortments for novelties and in-range products.
Responsible for all new products, pricing and communication to the Retail Division.
Develop effective sales tools to support the Commercial teams: Product launch plan, product news, event briefing packets, selling arguments, training materials and any other initiatives to help drive sales.
Assist and support for all high-end events and trainings and act as a referent for all technical and storytelling knowledge on this segment.
Partner with Learning & Transformation on the creation of training materials and programs through the sharing of watch specific, technical and industry knowledge.
Market Intelligence & Business Development:
Monitor and report on market trends and competition activities (new product launches, existing lines performance, prices, communication, client service, etc.).
Identify and recommend opportunities for enhancing Cartier's services and product offering including potential product development for the North American market.
Partner with HQ on developing products to fill voids in current offering and market exclusives.
Operational Product Management:
Manage operational responsibilities including Prestige stock lists, MyAtlas postings, straps offer updates, etc.
Build and maintain marketing tools relating to High-End (Launch Plan, Mapping Book, etc.)
Product news database update.
Logistics coordination for events, seminars, and press.
Manage and reply to all network/HQ requests.
Support in soliciting qualitative feedback from the Commercial teams when needed.
Qualifications:
8+ years of industry experience (Product/Category Management and Marketing)
Previous experience in the luxury watch industry
Client facing experience: the ability to engage with VIP clients & watch collectors
Skilled in building 360? marketing plans and product briefs
Strong attention to detail with the ability to multi-task and prioritize based on business objectives
Strong interpersonal, communication and negotiating skills
Proactivity and initiative with regards to project management and in helping to develop watch knowledge in the commercial population
Personal skills: Communication/Influencing; Problem solving/thought leadership
Excellent computer skills and proficient in Microsoft Office (especially in Microsoft Excel and PowerPoint) and PowerBI is a plus
Expected base salary range: $105,000- $150,000
Salary will be negotiated based on relevant skills and experience Show more details...
via LinkedIn
schedule_type: Full-time
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however,
Citizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and... brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Summary
Responsible to achieve personal sales goals contributing to the overall achievement of store goals. Represent Citizen Watch Company as brand ambassador to ensure customers are greeted, engaged, and have a fulfilling experience while visiting our store. Greet all customers within 3 seconds of entry and engage in conversation to determine their familiarity with our brands and our product offerings. Provide superior product knowledge about our products and services. Ability to retain knowledge about a variety of product. Ability to calculate product prices with accuracy. Ability to work well with others and enjoy engaging with people. Support management with on boarding and training new staff. Maintain adequate sales floor coverage. Respect the store schedules and attendance requirements.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Achieve personal sales goals.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Develop knowledge of a variety of products
• Represent Citizen and all products in a positive manner
• Ability to communicate product features and attributes to coworkers and clients.
• Maintain a positive attitude while working on the sales floor or back of house.
• Maintain adequate sales floor coverage.
• Abide by all company policies and procedures
• Respect the schedule and attendance, be on time for shifts and ready to work when shift begins.
• Meets regular, predictable, dependable attendance and punctuality
• Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts.
• Respect the company dress code requirements.
• Appropriately stocks cases, counters, or tables with merchandise and point of sale materials.
• Supports management in setting up advertising displays and arranges merchandise according to corporate guidelines to promote sales.
• Obtains merchandise from stock as requested by customer and stocks merchandise received for sale in store.
• Answers customer's questions concerning features and functions of watch products, demonstrating such as requested.
• Totals purchase price and tax on merchandise purchased by customer.
• Process transaction through KWI, POS provider and ensure customer has a copy of receipt.
• Time permitting, offer to register customer watch for additional one year warranty.
• Accepts payment and prepares receipt of purchase.
• Wraps or bags merchandise for customers.
• Assists in taking of inventory of stock, and advising management when store is running low on supplies or merchandise.
• Maintaining good housekeeping standards
• Utilizes maintenance checklists daily to ensure consistency of the store and stock room cleanliness.
• Participate in store maintenance such as cleaning display cases, bathroom, counters, etc.
• Adheres to Loss Prevention and inventory control and compliance procedures
• Perform other duties as assigned
Qualifications
• High school diploma or (GED) required.
• One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience.
• Retail jewelry and watch experience highly desirable.
EEOE
Pay Range: $15.50 - $16.00 per hour plus commission Show more details...
Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.
We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.
Summary
Responsible to achieve personal sales goals contributing to the overall achievement of store goals. Represent Citizen Watch Company as brand ambassador to ensure customers are greeted, engaged, and have a fulfilling experience while visiting our store. Greet all customers within 3 seconds of entry and engage in conversation to determine their familiarity with our brands and our product offerings. Provide superior product knowledge about our products and services. Ability to retain knowledge about a variety of product. Ability to calculate product prices with accuracy. Ability to work well with others and enjoy engaging with people. Support management with on boarding and training new staff. Maintain adequate sales floor coverage. Respect the store schedules and attendance requirements.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Achieve personal sales goals.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Develop knowledge of a variety of products
• Represent Citizen and all products in a positive manner
• Ability to communicate product features and attributes to coworkers and clients.
• Maintain a positive attitude while working on the sales floor or back of house.
• Maintain adequate sales floor coverage.
• Abide by all company policies and procedures
• Respect the schedule and attendance, be on time for shifts and ready to work when shift begins.
• Meets regular, predictable, dependable attendance and punctuality
• Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts.
• Respect the company dress code requirements.
• Appropriately stocks cases, counters, or tables with merchandise and point of sale materials.
• Supports management in setting up advertising displays and arranges merchandise according to corporate guidelines to promote sales.
• Obtains merchandise from stock as requested by customer and stocks merchandise received for sale in store.
• Answers customer's questions concerning features and functions of watch products, demonstrating such as requested.
• Totals purchase price and tax on merchandise purchased by customer.
• Process transaction through KWI, POS provider and ensure customer has a copy of receipt.
• Time permitting, offer to register customer watch for additional one year warranty.
• Accepts payment and prepares receipt of purchase.
• Wraps or bags merchandise for customers.
• Assists in taking of inventory of stock, and advising management when store is running low on supplies or merchandise.
• Maintaining good housekeeping standards
• Utilizes maintenance checklists daily to ensure consistency of the store and stock room cleanliness.
• Participate in store maintenance such as cleaning display cases, bathroom, counters, etc.
• Adheres to Loss Prevention and inventory control and compliance procedures
• Perform other duties as assigned
Qualifications
• High school diploma or (GED) required.
• One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience.
• Retail jewelry and watch experience highly desirable.
EEOE
Pay Range: $15.50 - $16.00 per hour plus commission Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
• Job Objective
Acting as a focal point in the business and providing links between sales, operations and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Store business plan; making clear the objectives and required performance keeping all costs and controls within budget...
With the support of the Sales Executives, you will be leading and managing a
• Job Objective
Acting as a focal point in the business and providing links between sales, operations and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Store business plan; making clear the objectives and required performance keeping all costs and controls within budget...
With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose.
You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day to day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively.
Responsibilities
• You will be a constant role model ensuring that every client - both internal and external - receives the exceptional client service they have come to expect.
• Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network.
• Ensuring profit targets are met
• Ensuring discounts and costs are kept within budget
• Achievement of the floor sales targets KPI and department targets
• Performance management of floor colleagues, providing feedback and development opportunities
• Delivering an exceptional client service
• Competitor analysis
• Representing the Store at internal and external meeting
• Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation
• Maintaining visual merchandising to company standards
• Managing the till and associated transactional procedures
• Participate in, and running floor / showroom training and out of hours meetings and VM changes as required
• Completion of all training requirements through E learning and other sources
• Ensuring all team members adhere to the company dress code standards at all times
• Receive/delivery client repairs and size timepieces when Repair Consultants are not available
• Ad hoc duties when required
Knowledge and Skills Required
Experience
• Jewelry or watch product knowledge
• Advanced selling skills and negotiation skills
• External Jewelry or Retail qualifications
• Proven track record of sales achievements
• Proven track record of Management achievements
• Proven record of inspiring and motivating teams
• Comfort with high price points
Skills
• Retail management experience ideally within a luxury environment
• Evidence of performance delivery against sales and process
• Ability to develop and implement business strategies
• Ability to manage and deliver operating costs, identifying suitable efficiency improvements
• Numerate with ability to understand and analyze sales performance
• Leading, mentoring and coaching of high performing sales teams
• IT literate with proficiency in POS systems and Microsoft Office
• Ability to thrive in a fast paced, high volume location.
• Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner
s
Documents
• New York Sales Manager Update.pdf (121.03 KB)
• Apply Now Show more details...
Acting as a focal point in the business and providing links between sales, operations and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Store business plan; making clear the objectives and required performance keeping all costs and controls within budget...
With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose.
You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day to day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively.
Responsibilities
• You will be a constant role model ensuring that every client - both internal and external - receives the exceptional client service they have come to expect.
• Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent team work across the Group network.
• Ensuring profit targets are met
• Ensuring discounts and costs are kept within budget
• Achievement of the floor sales targets KPI and department targets
• Performance management of floor colleagues, providing feedback and development opportunities
• Delivering an exceptional client service
• Competitor analysis
• Representing the Store at internal and external meeting
• Organizing daily and weekly routine tasks in line with policies and procedures through active delegation and participation
• Maintaining visual merchandising to company standards
• Managing the till and associated transactional procedures
• Participate in, and running floor / showroom training and out of hours meetings and VM changes as required
• Completion of all training requirements through E learning and other sources
• Ensuring all team members adhere to the company dress code standards at all times
• Receive/delivery client repairs and size timepieces when Repair Consultants are not available
• Ad hoc duties when required
Knowledge and Skills Required
Experience
• Jewelry or watch product knowledge
• Advanced selling skills and negotiation skills
• External Jewelry or Retail qualifications
• Proven track record of sales achievements
• Proven track record of Management achievements
• Proven record of inspiring and motivating teams
• Comfort with high price points
Skills
• Retail management experience ideally within a luxury environment
• Evidence of performance delivery against sales and process
• Ability to develop and implement business strategies
• Ability to manage and deliver operating costs, identifying suitable efficiency improvements
• Numerate with ability to understand and analyze sales performance
• Leading, mentoring and coaching of high performing sales teams
• IT literate with proficiency in POS systems and Microsoft Office
• Ability to thrive in a fast paced, high volume location.
• Ability to support Sales Professionals, Management Team, and clients by effectively providing solutions in a timely and friendly manner
s
Documents
• New York Sales Manager Update.pdf (121.03 KB)
• Apply Now Show more details...
via Glassdoor
posted_at: 1 day agoschedule_type: Full-time
Job Title: Watch Technician
Reports to: Service Manager...
Division: Customer Service
Overview:
The Watch Technician is responsible for providing in-store watch maintenance/service and performing quality control checks on watches. The Watch Technician is also responsible for supporting Sales Professionals in the sale of a watch, ultimately enhancing the client experience. Additionally, the Watch Technician must be willing to train other Watch
Job Title: Watch Technician
Reports to: Service Manager...
Division: Customer Service
Overview:
The Watch Technician is responsible for providing in-store watch maintenance/service and performing quality control checks on watches. The Watch Technician is also responsible for supporting Sales Professionals in the sale of a watch, ultimately enhancing the client experience. Additionally, the Watch Technician must be willing to train other Watch Technicians on watch maintenance and processes, when necessary.
Responsibilities:
Supporting Sales Professionals in the sale of a watch
In partnership with the Sales Professionals, the Watch Technician is to “make ready” the watch for the new sale:
• Using the sizing strap provided by the Sales Professional, adjusts the watch to ensure an optimal fit for the client.
• Ensure the watch is clean to support an outstanding client experience.
• As required, set the watch to the appropriate time and date.
• In situations of trade-in, open watch to verify serial numbers for purposes of authentication.
In-Store Watch Maintenance
• The Watch Technician is responsible for providing in-store watch maintenance in a timely manner to satisfy the needs of the client. This includes:
• Battery Installation – selecting the correct size and voltage of battery for watch. Ensuring battery straps are secure and cleaning of the terminal.
• Cleaning cases and bracelets using the ultrasonic cleaner and where applicable the steam machine.
• Replacing pins and screws.
• Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advises if the watch passed or failed. Provides a copy of the printed results for the customer.
• Testing for rate deviation on mechanical watches using the timing machine.
• Using quartz analyzer to test voltage, rate and coil resistance.
• Conducting quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap.
• Conducting quality control on same-day serviced watches including wipe and wrap. Advise Service/Sales Professionals if the watch requires additional servicing.
• Maintaining equipment and tools in good working order.
Support process for out-of-store watch repair
The Watch Technician is responsible for providing a final quality control check to ensure the watch has been repaired according to Tourneau standards. This includes reviewing:
• Appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions.
• Final wipe down and wrap.
Operations
The Watch Technician is responsible for maintaining the appropriate inventory of batteries and parts and for ensuring:
• The work area, bench, tools and equipment are to be neat and clean at all times.
• Watches under the control of the watch technician are secure.
Requirements:
• A demonstrated ability to learn on-the job.
• Must be willing to train other Watch Technicians, when necessary
• Willing to be hands-on and work with the team to get the job done.
• Must be able to work a flexible schedule throughout the week.
• A passion for watches.
Qualifications:
• At least 2 years of work experience.
• Prior client services experience is desirable.
• Detail orientated with a mechanical aptitude.
• A basic understanding of watches is preferred Show more details...
Reports to: Service Manager...
Division: Customer Service
Overview:
The Watch Technician is responsible for providing in-store watch maintenance/service and performing quality control checks on watches. The Watch Technician is also responsible for supporting Sales Professionals in the sale of a watch, ultimately enhancing the client experience. Additionally, the Watch Technician must be willing to train other Watch Technicians on watch maintenance and processes, when necessary.
Responsibilities:
Supporting Sales Professionals in the sale of a watch
In partnership with the Sales Professionals, the Watch Technician is to “make ready” the watch for the new sale:
• Using the sizing strap provided by the Sales Professional, adjusts the watch to ensure an optimal fit for the client.
• Ensure the watch is clean to support an outstanding client experience.
• As required, set the watch to the appropriate time and date.
• In situations of trade-in, open watch to verify serial numbers for purposes of authentication.
In-Store Watch Maintenance
• The Watch Technician is responsible for providing in-store watch maintenance in a timely manner to satisfy the needs of the client. This includes:
• Battery Installation – selecting the correct size and voltage of battery for watch. Ensuring battery straps are secure and cleaning of the terminal.
• Cleaning cases and bracelets using the ultrasonic cleaner and where applicable the steam machine.
• Replacing pins and screws.
• Water Resistance Testing – test watches to ensure they are water resistant using the pressure test machine and advises if the watch passed or failed. Provides a copy of the printed results for the customer.
• Testing for rate deviation on mechanical watches using the timing machine.
• Using quartz analyzer to test voltage, rate and coil resistance.
• Conducting quality control on out-of-store repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap.
• Conducting quality control on same-day serviced watches including wipe and wrap. Advise Service/Sales Professionals if the watch requires additional servicing.
• Maintaining equipment and tools in good working order.
Support process for out-of-store watch repair
The Watch Technician is responsible for providing a final quality control check to ensure the watch has been repaired according to Tourneau standards. This includes reviewing:
• Appearance, hand alignment, proper tension of setting and winding, calendar flip, oscillating weight, proper screw down of crown/tube, no exposed gaskets, final timing, water resistance documentation, checking clasp functions, spring bars and loose pins/screws, setting and winding positions.
• Final wipe down and wrap.
Operations
The Watch Technician is responsible for maintaining the appropriate inventory of batteries and parts and for ensuring:
• The work area, bench, tools and equipment are to be neat and clean at all times.
• Watches under the control of the watch technician are secure.
Requirements:
• A demonstrated ability to learn on-the job.
• Must be willing to train other Watch Technicians, when necessary
• Willing to be hands-on and work with the team to get the job done.
• Must be able to work a flexible schedule throughout the week.
• A passion for watches.
Qualifications:
• At least 2 years of work experience.
• Prior client services experience is desirable.
• Detail orientated with a mechanical aptitude.
• A basic understanding of watches is preferred Show more details...
via ZipRecruiter
posted_at: 10 days agoschedule_type: Full-time
The Team:
The Watch team supports all sales activities of timepieces and After Sales service to Hermès retail boutiques, external network, department stores and .com point of sales. The team supports retail boutique through their partnership with the sales teams on inventory management and analysis and manage both internal marketing and external public relations...
About the Role:
EVENTS
• Assist with logistics, planning and review of budgets
•
The Team:
The Watch team supports all sales activities of timepieces and After Sales service to Hermès retail boutiques, external network, department stores and .com point of sales. The team supports retail boutique through their partnership with the sales teams on inventory management and analysis and manage both internal marketing and external public relations...
About the Role:
EVENTS
• Assist with logistics, planning and review of budgets
• Participate in the drafting of business recaps following event finalization
Crafting Time Events
• Assist in craftsman demonstration organization
• Create and provide printed sales tools
• Coordinate travel for VIP clients
Commercial Animations
• Assist in the creation of specific presentations or trainings
TRAININGS
• Assist in the creation of specific product trainings
E - COMMERCE
• Monitor the visual coherence of the watch page on Hermès.com
• Partner with Marcom director to monitor external client websites
PRODUCT INFORMATION
• Assist to ensure that product information is available for all exceptional timepieces owned in the market
• Update product information on Porte (internal website) and J drive (internal drive)
ANNUAL WATCH INCENTIVE
• Support with logistics by coordinating shipments from Corp office and Dayton
• Work with boutiques to gather tax forms for all winners
EXTERNAL RETAILERS
• Monitor NM website, provide visuals and copy information
PRESS
• Facilitate loans with BPCM, PR firm
CSR
• Assist in creating presentations on the local US initiatives to be shared with the HQ (LMH)
Supervisory Responsibility:
• NO
Budget Responsibility:
• NO
Decision Making Responsibility:
• YES
About You:
• Ability to multi-task and prioritize
• Proactive, who can take initiative to work as a team and independently
• Strong organizational skills
• Clear communication and follow-up
• Advanced level of Microsoft Excel
The range for this position is $26.93 - $36.44. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here .
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com . Please do not submit resumes or applications to this email address.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 17,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world Show more details...
The Watch team supports all sales activities of timepieces and After Sales service to Hermès retail boutiques, external network, department stores and .com point of sales. The team supports retail boutique through their partnership with the sales teams on inventory management and analysis and manage both internal marketing and external public relations...
About the Role:
EVENTS
• Assist with logistics, planning and review of budgets
• Participate in the drafting of business recaps following event finalization
Crafting Time Events
• Assist in craftsman demonstration organization
• Create and provide printed sales tools
• Coordinate travel for VIP clients
Commercial Animations
• Assist in the creation of specific presentations or trainings
TRAININGS
• Assist in the creation of specific product trainings
E - COMMERCE
• Monitor the visual coherence of the watch page on Hermès.com
• Partner with Marcom director to monitor external client websites
PRODUCT INFORMATION
• Assist to ensure that product information is available for all exceptional timepieces owned in the market
• Update product information on Porte (internal website) and J drive (internal drive)
ANNUAL WATCH INCENTIVE
• Support with logistics by coordinating shipments from Corp office and Dayton
• Work with boutiques to gather tax forms for all winners
EXTERNAL RETAILERS
• Monitor NM website, provide visuals and copy information
PRESS
• Facilitate loans with BPCM, PR firm
CSR
• Assist in creating presentations on the local US initiatives to be shared with the HQ (LMH)
Supervisory Responsibility:
• NO
Budget Responsibility:
• NO
Decision Making Responsibility:
• YES
About You:
• Ability to multi-task and prioritize
• Proactive, who can take initiative to work as a team and independently
• Strong organizational skills
• Clear communication and follow-up
• Advanced level of Microsoft Excel
The range for this position is $26.93 - $36.44. Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here .
Our Commitment:
Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com . Please do not submit resumes or applications to this email address.A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 17,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world Show more details...
via Adzuna
posted_at: 17 days agoschedule_type: Full-time
ABOUT SOTHEBY'S
Established in 1744, Sotheby's is the world's premier destination for art and luxury. Synonymous with innovation, Sotheby's promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old
ABOUT SOTHEBY'S
Established in 1744, Sotheby's is the world's premier destination for art and luxury. Synonymous with innovation, Sotheby's promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
Titre du poste : Spécialiste junior H/F
Sous la responsabilité de : Direction du département Montres
Lieu de travail : Paris
Les responsabilités comprennent
• Catalogues :
• Cataloguer et rechercher des articles pour les ventes relatives au département des montres :
• Fournir l'expertise, la recherche et le catalogage des objets (y compris les notes de catalogue et les rapports d'état) en français et en anglais selon les standards les... plus élevés et dans les délais prévus.
• Assister et coordonner les recherches, à la fois en interne et avec des experts externes.
• Signaler les problèmes d'authenticité ou de condition au Responsable de la vente
• Participer à tous les aspects de la production et de la distribution du catalogue, notamment :
• S'assurer que toutes les photographies pour les catalogues sont terminées en temps voulu.
• S'occuper de l'épreuvage des couleurs
• Épreuve de catalogage
• Assurer la liaison avec la production du catalogue et les autres départements supports.
• Obtenir des devis, assurer la liaison avec l'horloger et les manufactures pour les services, les réparations et les certificats.
• Distribution et calendrier à tenir
• Service-clients et expertise
• Traiter les demandes quotidiennes des clients en salle, par e-mail et par téléphone.
• Fournir un niveau de service complet aux clients de Sotheby's, par exemple en fournissant des niveaux de service exemplaires à l'oral et à l'écrit, en répondant rapidement et précisément aux demandes de devis, aux formulaires photo et à la correspondance générale, etc.
• Obtenir des affaires
• Accompagner les experts lors de visites de clients afin de développer son propre style de prospection et sa propre base de clients.
• Aide à la préparation des propositions de ventes
• Aide à la préparation d'évaluations pour les assurances, par exemple.
• Assurer la liaison avec l'équipe internationale pour les envois à destination de Paris.
• Ventes aux enchères et marketing
• Coordination et planification des expositions des lots pour la vente aux enchères
• Coordination des visites des expositions de montres (mise en place, disposition et présentation) à Paris, ou partout ailleurs où Sotheby's organise des visites.
• Aide à la coordination de la promotion, des événements et du marketing.
• Assister les experts dans le marketing des ventes
• Assistance à la libération et à l'expédition des lots après la vente
• Suivre les problèmes liés à l'après-vente afin de les résoudre en temps voulu.
• Autre
• Maintenir les archives du département
• Opérer à tout moment en conformité avec les règles internes de l'entreprise.
Aptitudes / Compétences / Expérience :
La personne idéale devra :
• Avoir un intérêt marqué pour les montres et posséder une connaissance experte avec une conscience du marché. La connaissance des archives et des sources de référence serait un avantage.
• Posséder une connaissance du marché et une expérience pertinente
• Posséder des compétences démontrables en matière de recherche, un sens aigu de l'organisation et un bon sens du détail.
• Avoir d'excellentes compétences en matière de relations interpersonnelles et de communication, tant à l'écrit qu'à l'oral, et s'engager à offrir un niveau exemplaire de service à la clientèle.
• être capable de démontrer sa capacité à prendre des responsabilités afin de s'assurer que le département fonctionne de manière efficace et efficiente
• être motivé, avoir une approche proactive et être enthousiaste à l'idée d'apprendre
• avoir l'esprit d'équipe, une attitude coopérative et la volonté d'assumer une grande variété de tâches
• Être capable de travailler sous pression et de respecter les délais.
• Avoir des connaissances en informatique
• Maîtrise de l'anglais et du français, à l'oral et à l'écrit, d'autres langues étant un atout.
Job Title: Junior Specialist
Reporting to: Director Watches
Location: Paris
Responsibilities include:
• Catalogues:
• Cataloguing and researching items for sales relating to the Watches department
• Providing expertise, researching and cataloguing objects (including catalogue notes and condition reports) in French and English to the highest standard according to scheduled deadlines
• Assisting and co-ordinating research, both internally and with external experts
• Flag authenticity or condition issues to the Head of sale
• Involvement in all aspects of catalogue production and distribution including:
• Ensuring that all photography for catalogues is complete in a timely manner.
• Dealing with colour-proofing
• Cataloguing proofing
• Liaising with Catalogue Production and other support departments
• Obtaining quotes, liaising with the watchmaker and Manufactures for service, repair and certificates
• Distribution and schedule
• Client Services and Expertise
• Dealing with day-to-day client enquiries at the counter, by email and on the telephone
• Providing a comprehensive level of service to Sotheby's clients e.g. providing exemplary levels of service both verbally and in written communication, responding swiftly and accurately to estimate enquiries, photoforms and general correspondence etc
• Business getting
• Accompanying experts on client visits to develop own business getting style and client base
• Assisting in preparation of proposals
• Assisting in preparation of Valuations for e.g. Insurance
• Support liaising with international team for consignment coming to Parisv
• Auctions & Marketing
• Coordinating the planning and organising exhibition of pieces for auction
• Coordinating watches viewings (set up, layout and display) in Paris, or anywhere else Sotheby's has viewings
• Assisting in the coordination of promotion, events and marketing
• Assisting experts in marketing sales
• Assisting with the release and the shipment of the lots after the sale
• Keeping track of Postsale issues to solve them in a timely manner
• Other
• Maintaining departmental archives
• Operating at all times in accordance with the company's rules on compliance and corporate governance
Skills / Competencies / Experience:
The ideal candidates will:
• Have a keen interest in watches and possess expert knowledge with market awareness. Knowledge of archives and reference sources would be an advantage
• Possess market knowledge and have relevant experience
• Possess demonstrable research skills, thorough organisational ability and a good eye for detail
• Have excellent interpersonal and communication skills, both written and oral, and a commitment to an exemplary level of client service
• Be able to demonstrate the capacity to take responsibility in order to ensure that the department functions effectively and efficiently
• Be self-motivated with a proactive approach and enthusiasm to learn
• Be a team player with a co-operative attitude and a willingness to take on a wide variety of tasks
• Be able to work well under pressure and to meet deadlines
• Be computer literate
• Fluency in English and French, spoken and written, other languages a plus
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates Show more details...
Established in 1744, Sotheby's is the world's premier destination for art and luxury. Synonymous with innovation, Sotheby's promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
Titre du poste : Spécialiste junior H/F
Sous la responsabilité de : Direction du département Montres
Lieu de travail : Paris
Les responsabilités comprennent
• Catalogues :
• Cataloguer et rechercher des articles pour les ventes relatives au département des montres :
• Fournir l'expertise, la recherche et le catalogage des objets (y compris les notes de catalogue et les rapports d'état) en français et en anglais selon les standards les... plus élevés et dans les délais prévus.
• Assister et coordonner les recherches, à la fois en interne et avec des experts externes.
• Signaler les problèmes d'authenticité ou de condition au Responsable de la vente
• Participer à tous les aspects de la production et de la distribution du catalogue, notamment :
• S'assurer que toutes les photographies pour les catalogues sont terminées en temps voulu.
• S'occuper de l'épreuvage des couleurs
• Épreuve de catalogage
• Assurer la liaison avec la production du catalogue et les autres départements supports.
• Obtenir des devis, assurer la liaison avec l'horloger et les manufactures pour les services, les réparations et les certificats.
• Distribution et calendrier à tenir
• Service-clients et expertise
• Traiter les demandes quotidiennes des clients en salle, par e-mail et par téléphone.
• Fournir un niveau de service complet aux clients de Sotheby's, par exemple en fournissant des niveaux de service exemplaires à l'oral et à l'écrit, en répondant rapidement et précisément aux demandes de devis, aux formulaires photo et à la correspondance générale, etc.
• Obtenir des affaires
• Accompagner les experts lors de visites de clients afin de développer son propre style de prospection et sa propre base de clients.
• Aide à la préparation des propositions de ventes
• Aide à la préparation d'évaluations pour les assurances, par exemple.
• Assurer la liaison avec l'équipe internationale pour les envois à destination de Paris.
• Ventes aux enchères et marketing
• Coordination et planification des expositions des lots pour la vente aux enchères
• Coordination des visites des expositions de montres (mise en place, disposition et présentation) à Paris, ou partout ailleurs où Sotheby's organise des visites.
• Aide à la coordination de la promotion, des événements et du marketing.
• Assister les experts dans le marketing des ventes
• Assistance à la libération et à l'expédition des lots après la vente
• Suivre les problèmes liés à l'après-vente afin de les résoudre en temps voulu.
• Autre
• Maintenir les archives du département
• Opérer à tout moment en conformité avec les règles internes de l'entreprise.
Aptitudes / Compétences / Expérience :
La personne idéale devra :
• Avoir un intérêt marqué pour les montres et posséder une connaissance experte avec une conscience du marché. La connaissance des archives et des sources de référence serait un avantage.
• Posséder une connaissance du marché et une expérience pertinente
• Posséder des compétences démontrables en matière de recherche, un sens aigu de l'organisation et un bon sens du détail.
• Avoir d'excellentes compétences en matière de relations interpersonnelles et de communication, tant à l'écrit qu'à l'oral, et s'engager à offrir un niveau exemplaire de service à la clientèle.
• être capable de démontrer sa capacité à prendre des responsabilités afin de s'assurer que le département fonctionne de manière efficace et efficiente
• être motivé, avoir une approche proactive et être enthousiaste à l'idée d'apprendre
• avoir l'esprit d'équipe, une attitude coopérative et la volonté d'assumer une grande variété de tâches
• Être capable de travailler sous pression et de respecter les délais.
• Avoir des connaissances en informatique
• Maîtrise de l'anglais et du français, à l'oral et à l'écrit, d'autres langues étant un atout.
Job Title: Junior Specialist
Reporting to: Director Watches
Location: Paris
Responsibilities include:
• Catalogues:
• Cataloguing and researching items for sales relating to the Watches department
• Providing expertise, researching and cataloguing objects (including catalogue notes and condition reports) in French and English to the highest standard according to scheduled deadlines
• Assisting and co-ordinating research, both internally and with external experts
• Flag authenticity or condition issues to the Head of sale
• Involvement in all aspects of catalogue production and distribution including:
• Ensuring that all photography for catalogues is complete in a timely manner.
• Dealing with colour-proofing
• Cataloguing proofing
• Liaising with Catalogue Production and other support departments
• Obtaining quotes, liaising with the watchmaker and Manufactures for service, repair and certificates
• Distribution and schedule
• Client Services and Expertise
• Dealing with day-to-day client enquiries at the counter, by email and on the telephone
• Providing a comprehensive level of service to Sotheby's clients e.g. providing exemplary levels of service both verbally and in written communication, responding swiftly and accurately to estimate enquiries, photoforms and general correspondence etc
• Business getting
• Accompanying experts on client visits to develop own business getting style and client base
• Assisting in preparation of proposals
• Assisting in preparation of Valuations for e.g. Insurance
• Support liaising with international team for consignment coming to Parisv
• Auctions & Marketing
• Coordinating the planning and organising exhibition of pieces for auction
• Coordinating watches viewings (set up, layout and display) in Paris, or anywhere else Sotheby's has viewings
• Assisting in the coordination of promotion, events and marketing
• Assisting experts in marketing sales
• Assisting with the release and the shipment of the lots after the sale
• Keeping track of Postsale issues to solve them in a timely manner
• Other
• Maintaining departmental archives
• Operating at all times in accordance with the company's rules on compliance and corporate governance
Skills / Competencies / Experience:
The ideal candidates will:
• Have a keen interest in watches and possess expert knowledge with market awareness. Knowledge of archives and reference sources would be an advantage
• Possess market knowledge and have relevant experience
• Possess demonstrable research skills, thorough organisational ability and a good eye for detail
• Have excellent interpersonal and communication skills, both written and oral, and a commitment to an exemplary level of client service
• Be able to demonstrate the capacity to take responsibility in order to ensure that the department functions effectively and efficiently
• Be self-motivated with a proactive approach and enthusiasm to learn
• Be a team player with a co-operative attitude and a willingness to take on a wide variety of tasks
• Be able to work well under pressure and to meet deadlines
• Be computer literate
• Fluency in English and French, spoken and written, other languages a plus
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates Show more details...
via LinkedIn
schedule_type: Full-time
Operations Consultant
As an Operations Consultant, you will act as a guarantor of excellence in all areas of showroom administration and repairs. The Operations Consultant is responsible for ensuring that all areas of administration and aftercare are kept in line with company procedures and strategy. This key role supports the long-term operational efficiency with a strong focus on delivering an... exceptional experience to both internal and external
Operations Consultant
As an Operations Consultant, you will act as a guarantor of excellence in all areas of showroom administration and repairs. The Operations Consultant is responsible for ensuring that all areas of administration and aftercare are kept in line with company procedures and strategy. This key role supports the long-term operational efficiency with a strong focus on delivering an... exceptional experience to both internal and external clients.
About You
• Passionate about the business, clients, and colleagues.
• Motivated, proactive and dedicated.
• Excellent customer service skills when engaging with clients.
• Positive “can do” attitude that will play a key role in the Store’s success.
Rewards
In return for your commitment to excellence, we offer
• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts Show more details...
As an Operations Consultant, you will act as a guarantor of excellence in all areas of showroom administration and repairs. The Operations Consultant is responsible for ensuring that all areas of administration and aftercare are kept in line with company procedures and strategy. This key role supports the long-term operational efficiency with a strong focus on delivering an... exceptional experience to both internal and external clients.
About You
• Passionate about the business, clients, and colleagues.
• Motivated, proactive and dedicated.
• Excellent customer service skills when engaging with clients.
• Positive “can do” attitude that will play a key role in the Store’s success.
Rewards
In return for your commitment to excellence, we offer
• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts Show more details...
via Swatch Group
posted_at: 6 days agoschedule_type: Full-time
Job description
• Excellent communication skills a MUST, both verbal and written.
• Works well in fast-paced environment servicing same day business for our distribution channel across the United States...
• Works well as a team player but understands how to prioritize and manage their individual workload too.
• Responsible to work a call center answering phones, placing orders, and providing ship status.
• Provide support to our brands
Job description
• Excellent communication skills a MUST, both verbal and written.
• Works well in fast-paced environment servicing same day business for our distribution channel across the United States...
• Works well as a team player but understands how to prioritize and manage their individual workload too.
• Responsible to work a call center answering phones, placing orders, and providing ship status.
• Provide support to our brands and re-sellers.
• Respond timely to email inquiries and facilitate departmental deadlines and goals.
• Utilize company resources for product knowledge and proactive approach to constant refreshing of latest product offerings.
• Answer all queries in a professional, honest and straightforward manner.
• Ability to multi-task and work under pressure while maintaining a high level of accuracy and organization.
• Must be highly organized with superior follow-up skills.
• Assist in providing initial training to new agents as and when required.
• Explain/demonstrate the benefits of clients’ products.
• Flexibility to work additional hours during peak season.
• Learn new tasks as needed for upward growth (team and individual!)
• Be a dependable and reliable team player Show more details...
• Excellent communication skills a MUST, both verbal and written.
• Works well in fast-paced environment servicing same day business for our distribution channel across the United States...
• Works well as a team player but understands how to prioritize and manage their individual workload too.
• Responsible to work a call center answering phones, placing orders, and providing ship status.
• Provide support to our brands and re-sellers.
• Respond timely to email inquiries and facilitate departmental deadlines and goals.
• Utilize company resources for product knowledge and proactive approach to constant refreshing of latest product offerings.
• Answer all queries in a professional, honest and straightforward manner.
• Ability to multi-task and work under pressure while maintaining a high level of accuracy and organization.
• Must be highly organized with superior follow-up skills.
• Assist in providing initial training to new agents as and when required.
• Explain/demonstrate the benefits of clients’ products.
• Flexibility to work additional hours during peak season.
• Learn new tasks as needed for upward growth (team and individual!)
• Be a dependable and reliable team player Show more details...
via Glassdoor
posted_at: 2 days agoschedule_type: Full-time
Bench Jeweler & Store Manager-- Fast-Fix Jewelry & Watch Repair
FAST-FIX Jewelry & Watch Repair is the nation’s leading retailer for Jewelry Repair, Watch Repair, Custom Jewelry Design, and Personalized Engraving Services. We also sell a broad selection of Jewelry, Watches, Engraving Giftware, and Accessories...
Job Description: Bench Jeweler & Store Manager
Looking for experienced Jeweler who can provide excellent quality jewelry repairs and
Bench Jeweler & Store Manager-- Fast-Fix Jewelry & Watch Repair
FAST-FIX Jewelry & Watch Repair is the nation’s leading retailer for Jewelry Repair, Watch Repair, Custom Jewelry Design, and Personalized Engraving Services. We also sell a broad selection of Jewelry, Watches, Engraving Giftware, and Accessories...
Job Description: Bench Jeweler & Store Manager
Looking for experienced Jeweler who can provide excellent quality jewelry repairs and customer service--ring sizing, solders, adjustments, retips, shank rebuilds, diamond setting, customizations, watch batteries, band adjustments, etc.... Jewelry repairs performed on site while customer is waiting.
Must provide the highest quality repairs in a timely manner to meet our customer expectations.
Maintain in proper working order all bench tools and equipment.
Ensures availability of repairs and services by maintaining adequate inventory and supply items.
Must be able to work flexible hours which includes evenings, weekends and holidays.
Must be able to consult with customers to uncover watch repair needs.
Skills/Qualifications:
• Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed.
• Teamwork: Interacts with people effectively. Able and willing to share and receive feedback.
• Work Standards: Sets and maintains high performance standards.
• Motivation: Maintains high level of productivity and self-direction.
• Reliability: Completes work in a timely and consistent manner.
• Problem Solving: Analyzes problems by gathering and organizing all relevant information.
• Adaptability: Able to effectively deal with change and diverse people.
• Planning & Organization: Plans and organized tasks and work responsibilities to achieve a desired outcome.
• Communication: Listens effectively. Paraphrases and ensures that customers are getting the “total solution” to their jewelry / watch repair needs.
• Integrity: Adheres to organizational policies and procedures.
Screening will include a background check.
Job Type: Full-time
Pay: Starting $45 per hour
Job Types: Full-time, Contract
Pay: From $45.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• Choose your own hours
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability
Experience:
• Jeweler: 5 years (Required)
Language:
• English (Required)
Work Location: In person Show more details...
FAST-FIX Jewelry & Watch Repair is the nation’s leading retailer for Jewelry Repair, Watch Repair, Custom Jewelry Design, and Personalized Engraving Services. We also sell a broad selection of Jewelry, Watches, Engraving Giftware, and Accessories...
Job Description: Bench Jeweler & Store Manager
Looking for experienced Jeweler who can provide excellent quality jewelry repairs and customer service--ring sizing, solders, adjustments, retips, shank rebuilds, diamond setting, customizations, watch batteries, band adjustments, etc.... Jewelry repairs performed on site while customer is waiting.
Must provide the highest quality repairs in a timely manner to meet our customer expectations.
Maintain in proper working order all bench tools and equipment.
Ensures availability of repairs and services by maintaining adequate inventory and supply items.
Must be able to work flexible hours which includes evenings, weekends and holidays.
Must be able to consult with customers to uncover watch repair needs.
Skills/Qualifications:
• Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed.
• Teamwork: Interacts with people effectively. Able and willing to share and receive feedback.
• Work Standards: Sets and maintains high performance standards.
• Motivation: Maintains high level of productivity and self-direction.
• Reliability: Completes work in a timely and consistent manner.
• Problem Solving: Analyzes problems by gathering and organizing all relevant information.
• Adaptability: Able to effectively deal with change and diverse people.
• Planning & Organization: Plans and organized tasks and work responsibilities to achieve a desired outcome.
• Communication: Listens effectively. Paraphrases and ensures that customers are getting the “total solution” to their jewelry / watch repair needs.
• Integrity: Adheres to organizational policies and procedures.
Screening will include a background check.
Job Type: Full-time
Pay: Starting $45 per hour
Job Types: Full-time, Contract
Pay: From $45.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• Choose your own hours
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability
Experience:
• Jeweler: 5 years (Required)
Language:
• English (Required)
Work Location: In person Show more details...
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