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Social Security Administration
Most recent job postings at Social Security Administration
via Salary.com
posted_at: 4 days agoschedule_type: Full-time
Social SecurityIs Hiring Now APPLY TODAY
Send your resume/transcripts...
Social Insurance Specialist
(Claims Specialist) – Field Office __Bartlesville OK_______
Federal Grade Levels
Location: & Salaries:
• GS-5: _$_37,696___________
• GS-7: _$_46,696___________
• GS-9: _$_57,118___________
• GS-11: _$_69,107__________
• up to _$_89,835____________
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security
Social SecurityIs Hiring Now APPLY TODAY
Send your resume/transcripts...
Social Insurance Specialist
(Claims Specialist) – Field Office __Bartlesville OK_______
Federal Grade Levels
Location: & Salaries:
• GS-5: _$_37,696___________
• GS-7: _$_46,696___________
• GS-9: _$_57,118___________
• GS-11: _$_69,107__________
• up to _$_89,835____________
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link to read the qualifications for this position and other entry level positions:
Entry Level Position Qualifications Visit SSA.GOV/Careers
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)
SALARY & ADVANCEMENT
Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level.
Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.
GREAT BENEFITS:
• Earn 13 paid vacation days a year, then
• » 20 days a year after 3 years
• » 26 days a year after 15 years
• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access See current SSA job to flexible spending accounts
• Life insurance
• Pension benefits under the Federal Employees RetirementSystem
• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities
• Eligibility for the Public Service Student Loan Forgiveness Program
SALARY INCREASES:
GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules (https://www.opm.gov/policy-data-oversight/pay-leave/salaries- Follow us on LinkedIn wages/) for more information on GS pay tables and locality pay.
MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways.
You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Social Security Administration | December 2022 | Produced and published at U.S. taxpayer expense
Job Type: Full-time
Pay: $37,696.00 - $57,118.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Physical setting:
• Office
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Bartlesville, OK 74006: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Work Location: Hybrid remote in Bartlesville, OK 74006
• Health insurance Show more details...
Send your resume/transcripts...
Social Insurance Specialist
(Claims Specialist) – Field Office __Bartlesville OK_______
Federal Grade Levels
Location: & Salaries:
• GS-5: _$_37,696___________
• GS-7: _$_46,696___________
• GS-9: _$_57,118___________
• GS-11: _$_69,107__________
• up to _$_89,835____________
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit the link to read the qualifications for this position and other entry level positions:
Entry Level Position Qualifications Visit SSA.GOV/Careers
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)
SALARY & ADVANCEMENT
Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level.
Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.
GREAT BENEFITS:
• Earn 13 paid vacation days a year, then
• » 20 days a year after 3 years
• » 26 days a year after 15 years
• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access See current SSA job to flexible spending accounts
• Life insurance
• Pension benefits under the Federal Employees RetirementSystem
• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities
• Eligibility for the Public Service Student Loan Forgiveness Program
SALARY INCREASES:
GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow! See OPM GS Pay Schedules (https://www.opm.gov/policy-data-oversight/pay-leave/salaries- Follow us on LinkedIn wages/) for more information on GS pay tables and locality pay.
MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways.
You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Social Security Administration | December 2022 | Produced and published at U.S. taxpayer expense
Job Type: Full-time
Pay: $37,696.00 - $57,118.00 per year
Benefits:
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Physical setting:
• Office
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Bartlesville, OK 74006: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Work Location: Hybrid remote in Bartlesville, OK 74006
• Health insurance Show more details...
via LinkedIn
posted_at: 22 hours agoschedule_type: Full-time
Summary
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Three" do not... apply.
NOTE: Telework may be available in accordance
Summary
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Three" do not... apply.
NOTE: Telework may be available in accordance with agency policy. This IS NOT a virtual position.
Learn more about this agency
This job is open to
• Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
• The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens
Duties
• This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
• Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
• Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.
Requirements Conditions of Employment
• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement
• Must pass Competency Assessment Interview Process (CAIP) interview.
• Selectees are required to complete a 11-13 week technical training class.
Qualifications
All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:
GS-5: One (1) year of specialized experience at the equivalent to the GS-4 level in the Federal Service. Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.
GS-6: One (1) year of specialized experience at the equivalent to the GS-5 level in the Federal Service. Examples of specialized experience include: (1) Researching and analyzing rules, policies, procedures to respond to inquiries; AND (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.
GS-7: One (1) year of specialized experience at the equivalent to the GS-6 level in the Federal Service. Examples of specialized experience include: (1) Researching, analyzing and applying Federal, State, or County laws, regulations, policies and procedures to evaluate program eligibility or claims; OR (2)Explaining legal or medical provisions and resolving complex issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds. Please include examples of your experience within your resume for each position held.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Bilingual Certification Interview
• Applicants must have the ability to fluently speak and understand both English and Spanish. Applicants will be required to pass an interview designed to assess possession of this ability.
• Applicants must have the ability to fluently speak and understand both English and American Sign Language (ASL) Applicants will be required to pass an interview designed to assess possession of this ability.
• Applicants must have the ability to fluently speak and understand both English and Tagalog. Applicants will be required to pass an interview designed to assess possession of this ability.
Education
SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services .
GS-5: Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor's degree, etc.).
GS-6/7: Substitution of education is not applicable at these grade levels.
COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.
GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements.
Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)
Additional Information
This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed. Applications may be gathered from additional recruitment sources. Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-8 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.
This is a bargaining unit position represented by the American Federation of Government Employees.
Pay Tables by Location can be found here: General Schedule (opm.gov)
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered Show more details...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Three" do not... apply.
NOTE: Telework may be available in accordance with agency policy. This IS NOT a virtual position.
Learn more about this agency
This job is open to
• Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
• The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens
Duties
• This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
• Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
• Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.
Requirements Conditions of Employment
• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• Selectees may be required to serve a 1 year probationary period
• Relocation expenses will not be paid
• All qualification requirements must be met by the closing date of the announcement
• Must pass Competency Assessment Interview Process (CAIP) interview.
• Selectees are required to complete a 11-13 week technical training class.
Qualifications
All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:
GS-5: One (1) year of specialized experience at the equivalent to the GS-4 level in the Federal Service. Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.
GS-6: One (1) year of specialized experience at the equivalent to the GS-5 level in the Federal Service. Examples of specialized experience include: (1) Researching and analyzing rules, policies, procedures to respond to inquiries; AND (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held.
GS-7: One (1) year of specialized experience at the equivalent to the GS-6 level in the Federal Service. Examples of specialized experience include: (1) Researching, analyzing and applying Federal, State, or County laws, regulations, policies and procedures to evaluate program eligibility or claims; OR (2)Explaining legal or medical provisions and resolving complex issues (e.g., obtaining benefits, payment interruptions, etc.) to large volumes of people from different socioeconomic backgrounds. Please include examples of your experience within your resume for each position held.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Bilingual Certification Interview
• Applicants must have the ability to fluently speak and understand both English and Spanish. Applicants will be required to pass an interview designed to assess possession of this ability.
• Applicants must have the ability to fluently speak and understand both English and American Sign Language (ASL) Applicants will be required to pass an interview designed to assess possession of this ability.
• Applicants must have the ability to fluently speak and understand both English and Tagalog. Applicants will be required to pass an interview designed to assess possession of this ability.
Education
SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services .
GS-5: Successful completion of a full 4-year course of study above high school (e.g., 120 earned semester hours, 180 earned quarter hours, bachelor's degree, etc.).
GS-6/7: Substitution of education is not applicable at these grade levels.
COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.
GS-5: Education course work equivalent to a baccalaureate program beyond the second year (e.g., in excess of the first 60 earned semester or 90 earned quarter hours) is creditable toward meeting the minimum qualification requirements.
Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)
Additional Information
This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed. Applications may be gathered from additional recruitment sources. Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-8 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.
This is a bargaining unit position represented by the American Federation of Government Employees.
Pay Tables by Location can be found here: General Schedule (opm.gov)
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
ASRC Federal Technical Services is hiring for our new contract award with the Social Security Administration. We are looking for the following REMOTE roles. Positions require experience working in federal government environment, military or federal government contracting.
• Senior Project Manager
• Human Resource Project Manager...
• Human Resource Specialist
• Senior Human Resource Specialist
• Program Manager
For more information please
ASRC Federal Technical Services is hiring for our new contract award with the Social Security Administration. We are looking for the following REMOTE roles. Positions require experience working in federal government environment, military or federal government contracting.
• Senior Project Manager
• Human Resource Project Manager...
• Human Resource Specialist
• Senior Human Resource Specialist
• Program Manager
For more information please email Mollie Wickless at MoWickless@asrcfederal.com with the subject line of SSA Openings.
Requirements
ASRC Federal Advantages
At ASRC Federal Technical Services, we honor our responsibility to take care of our employees and ensure our employees’ commitment to customer missions is rewarded and recognized. We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages.
• Benefits: Comprehensive insurance packages including: medical, dental, vision, life insurance, and short term/long term disability, as well as a 401K with generous company match and immediate vesting
• Holidays: 10 paid holidays
• Learning and Development: After 90 days of employment, regular full time employees can get reimbursed up to $5,250 annually to go towards Associate’s, Bachelor’s or Graduate Degrees; Industry standard professional certification; A professional certificate program; Continuing education classes; and Registration fees to attend professional conferences.
• Paid Time Off: You will accrue 4.62 hours of paid time off per pay period which equates to 3 weeks annually. This amount goes up the longer you are with ASRC Federal Show more details...
• Senior Project Manager
• Human Resource Project Manager...
• Human Resource Specialist
• Senior Human Resource Specialist
• Program Manager
For more information please email Mollie Wickless at MoWickless@asrcfederal.com with the subject line of SSA Openings.
Requirements
ASRC Federal Advantages
At ASRC Federal Technical Services, we honor our responsibility to take care of our employees and ensure our employees’ commitment to customer missions is rewarded and recognized. We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages.
• Benefits: Comprehensive insurance packages including: medical, dental, vision, life insurance, and short term/long term disability, as well as a 401K with generous company match and immediate vesting
• Holidays: 10 paid holidays
• Learning and Development: After 90 days of employment, regular full time employees can get reimbursed up to $5,250 annually to go towards Associate’s, Bachelor’s or Graduate Degrees; Industry standard professional certification; A professional certificate program; Continuing education classes; and Registration fees to attend professional conferences.
• Paid Time Off: You will accrue 4.62 hours of paid time off per pay period which equates to 3 weeks annually. This amount goes up the longer you are with ASRC Federal Show more details...
via Indeed
posted_at: 11 days agoschedule_type: Full-timesalary: 37,696–46,696 a year
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement... benefits and payments; adjudicate entitlement or disallowance
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement... benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education.
Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country. GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow!
SSA offers outstanding benefits including:
• Earn 13 paid vacation days a year, then 20 days a year after 3 years, and 26 days a year after 15 years
• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access to flexible spending accounts
• Life insurance
• Pension benefits under the Federal Employees Retirement System
• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities
• Eligibility for the Public Service Student Loan Forgiveness Program
Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Open until filled, inquire directly or apply online USAJobs.gov.
Job Type: Full-time
Pay: $37,696.00 - $46,696.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
Physical setting:
• Office
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Warrenton, OR: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service (Preferred)
• Microsoft Office (Preferred)
Work Location: One location
• Health insurance Show more details...
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education.
Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country. GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow!
SSA offers outstanding benefits including:
• Earn 13 paid vacation days a year, then 20 days a year after 3 years, and 26 days a year after 15 years
• Earn 13 paid sick days each year
• 11 paid Federal holidays
• Health benefits including medical, dental, and vision; and access to flexible spending accounts
• Life insurance
• Pension benefits under the Federal Employees Retirement System
• Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary
• Flexible work schedules
• Potential overtime opportunities
• Potential telework opportunities
• Eligibility for the Public Service Student Loan Forgiveness Program
Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Open until filled, inquire directly or apply online USAJobs.gov.
Job Type: Full-time
Pay: $37,696.00 - $46,696.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
Physical setting:
• Office
Schedule:
• Day shift
• Monday to Friday
Ability to commute/relocate:
• Warrenton, OR: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service (Preferred)
• Microsoft Office (Preferred)
Work Location: One location
• Health insurance Show more details...
via LinkedIn
posted_at: 14 days agoschedule_type: Full-timesalary: 100K–160K a yearwork_from_home: 1
At SSA & Company, our values, relationships, and people drive everything we do. We provide a collaborative workplace environment that encourages our colleagues to be their 100% authentic selves. Embedded in our core values, respect & strong relationships are pillars of our work environment. Our client delivery teams and our firm operates in a flat structure, meaning we value the input of each... individual and promote transparency of results. We deploy
At SSA & Company, our values, relationships, and people drive everything we do. We provide a collaborative workplace environment that encourages our colleagues to be their 100% authentic selves. Embedded in our core values, respect & strong relationships are pillars of our work environment. Our client delivery teams and our firm operates in a flat structure, meaning we value the input of each... individual and promote transparency of results. We deploy agile, light footprint teams of typically 3-5 consultants and are always on the lookout for smart and creative problem solvers to join our team.
As an Associate Consultant, you will be part of a team working on strategic and operational consulting engagements for our base of global clients. You will have the opportunity to contribute to the growth of an organization, strengthen your analytical skills and business acumen, hone communication and presentation skills to senior-level executives, and work towards ambitious goals with mentors within the firm. We seek entrepreneurial professionals who are energetic, driven, enjoy a fast-paced environment, and are looking to advance their career. Within the past year, SSA & Company promoted a professional into every level within the firm, and are continually helping our resources advance within their career. If you are looking to join, and grow with, an innovative, global firm that fosters professional development and career advancement, we want to talk to you.
What you’ll do:
• Work with a diverse team of consultants to identify and implement solutions for a specific client problem or challenge
• Challenge yourself with new problems multiple times per year – over 35% of our projects are from first time clients, with the velocity of new clients increasing every year
• Grow with the firm in a fast-paced, entrepreneurial environment – SSA & Company has nearly doubled in the past three years and is on pace to continue this trajectory
• Design and execute on advanced quantitative and qualitative engagement analyses across operational, strategic, and economic dimensions, including deploying advanced analytics and digital solutions to solve our clients most challenging problems
• Become an expert in how our client’s business and operating model work through supporting examinations of structures and processes using SSA techniques and methodologies
• Synthesize analysis, research, and observations into unique, high-value insights that lead to actionable recommendations for clients
• Develop models and projections to estimate the financial impact of ideas on client’s business
• Create high-quality PowerPoint communications designed for a multitude of audiences, ranging from line-managers to CEOs and Board Members to communicate findings, recommendations, strategies, and plans
• Become the day-to-day face of the firm through building deep, effective working relationships with a wide array of clients in different industries
• Secondary development opportunities include working on internal IP development (e.g., new frameworks, analytical models, etc.), conducting industry research and analysis, supporting business development efforts, and other internal projects
• Collaborate with the full firm and participate in our firm-wide events (both in person and virtual)
What you need:
• 2-4 years of prior business experience required, prior consulting experience in a top management consulting firm, corporate strategy, or investment banking/PE strongly preferred
• Proven ability to execute rigorous, analytically-intensive work, including demonstrated mastery of Excel.
• Knowledge in advanced data analysis, visualization (including PowerBI and/or Tableau), and statistical tools a plus, but not required
• Demonstrated track record of working in a collaborative, multi-disciplinary team where success depends on the contributions of each individual
• Comfortably performing in an ambiguous, fast-paced, but highly rewarding and stimulating environment with unique exposure to global executives
• Superb communications (written and oral) and interpersonal skills required
• Bachelor’s degree with excellent academic credentials from a top-tier institution required. Academic focus in business, economics, engineering/computer sciences preferred. Master’s degree preferred, but not required.
• Comfortable with extensive travel
SSA & Company provides a competitive salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $100,000 - $160,000. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position is eligible for performance-based incentives and a competitive benefits package.
SSA & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability Show more details...
As an Associate Consultant, you will be part of a team working on strategic and operational consulting engagements for our base of global clients. You will have the opportunity to contribute to the growth of an organization, strengthen your analytical skills and business acumen, hone communication and presentation skills to senior-level executives, and work towards ambitious goals with mentors within the firm. We seek entrepreneurial professionals who are energetic, driven, enjoy a fast-paced environment, and are looking to advance their career. Within the past year, SSA & Company promoted a professional into every level within the firm, and are continually helping our resources advance within their career. If you are looking to join, and grow with, an innovative, global firm that fosters professional development and career advancement, we want to talk to you.
What you’ll do:
• Work with a diverse team of consultants to identify and implement solutions for a specific client problem or challenge
• Challenge yourself with new problems multiple times per year – over 35% of our projects are from first time clients, with the velocity of new clients increasing every year
• Grow with the firm in a fast-paced, entrepreneurial environment – SSA & Company has nearly doubled in the past three years and is on pace to continue this trajectory
• Design and execute on advanced quantitative and qualitative engagement analyses across operational, strategic, and economic dimensions, including deploying advanced analytics and digital solutions to solve our clients most challenging problems
• Become an expert in how our client’s business and operating model work through supporting examinations of structures and processes using SSA techniques and methodologies
• Synthesize analysis, research, and observations into unique, high-value insights that lead to actionable recommendations for clients
• Develop models and projections to estimate the financial impact of ideas on client’s business
• Create high-quality PowerPoint communications designed for a multitude of audiences, ranging from line-managers to CEOs and Board Members to communicate findings, recommendations, strategies, and plans
• Become the day-to-day face of the firm through building deep, effective working relationships with a wide array of clients in different industries
• Secondary development opportunities include working on internal IP development (e.g., new frameworks, analytical models, etc.), conducting industry research and analysis, supporting business development efforts, and other internal projects
• Collaborate with the full firm and participate in our firm-wide events (both in person and virtual)
What you need:
• 2-4 years of prior business experience required, prior consulting experience in a top management consulting firm, corporate strategy, or investment banking/PE strongly preferred
• Proven ability to execute rigorous, analytically-intensive work, including demonstrated mastery of Excel.
• Knowledge in advanced data analysis, visualization (including PowerBI and/or Tableau), and statistical tools a plus, but not required
• Demonstrated track record of working in a collaborative, multi-disciplinary team where success depends on the contributions of each individual
• Comfortably performing in an ambiguous, fast-paced, but highly rewarding and stimulating environment with unique exposure to global executives
• Superb communications (written and oral) and interpersonal skills required
• Bachelor’s degree with excellent academic credentials from a top-tier institution required. Academic focus in business, economics, engineering/computer sciences preferred. Master’s degree preferred, but not required.
• Comfortable with extensive travel
SSA & Company provides a competitive salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $100,000 - $160,000. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position is eligible for performance-based incentives and a competitive benefits package.
SSA & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability Show more details...
via Tarta.ai
posted_at: 22 days agoschedule_type: Full-time
Duties
This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed...
Applications may also be gathered from additional recruitment sources. These
Duties
This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed...
Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.
Requirements
Conditions of Employment
U.S. Citizenship required
Selective Service Registration, if applicable (www.sss.gov)
Fingerprinting and background and/or security investigation may be required
Job offers are contingent on fingerprinting and background / security investigation results
Selectees may be required to serve a 1 year probationary period
Relocation expenses will not be paid
All qualification requirements must be met by the closing date of the announcement
Must pass Competency Assessment Interview Process (CAIP) interview.
Qualifications
All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:
GS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW – Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Education
SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant’s responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.
GS-7: One full year of graduate level education in any field. One year of full-time graduate education is defined as 18 earned semester hours or 27 earned quarter hours. A combination of graduate level education and the specialized experience as described above OR a Bachelor’s degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on:
Graduated in the upper third of the graduating class in the college, university, or major subdivision; OR
Graduated with a cumulative 3.0 GPA or higher out of 4.0 based on 4 years of education, or based on courses completed during the final 2 years of the curriculum; OR
Graduated with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR
Election to membership in a national scholastic honor society that meets the minimum requirements of the Association of College Honor Societies (except for freshman honor societies).
COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.
GS-7: Experience and graduate level education as described above may be combined to meet the minimum qualification requirements.
Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)
Additional information
This position is located in the Northeastern Program Service Center, Jamaica, New York.
This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-9 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.
This is a bargaining unit position represented by the American Federation of Government Employees.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11782995
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: You must meet the basic qualification requirements for the position being filled, including any positive education requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualifications for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure that your resume includes the grade (if you are a current or previous federal employee) and month, day, and year that you began and ended each position held. Without this information, the experience gained while in that position may not be credited toward meeting the qualifications requirements. The resume should indicate if the work is full-time or part-time. Part-time work is prorated (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
For additional information see: What to include in your resume
Experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible rating.
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least “fully successful” (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veteran’s preference does not apply under this Direct Hire Authority.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation (see Required Documents section).
Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Tansir Almanzar at Tansir.Almanzar@ssa.gov or (212) 264-1345.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Agency contact information
Tansir Almanzar
Phone
(212) 264-1345
Email
Tansir.Almanzar@ssa.gov
Address
Region II Northeastern PSC
One Jamaica Center Plaza
11th Floor
Jamaica, NY 11432
US
Next steps
Once you have successfully submitted all of the required application materials and assessments, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final notice after selections have been made.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request
Required Documents
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: You must meet the basic qualification requirements for the position being filled, including any positive education requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualifications for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure that your resume includes the grade (if you are a current or previous federal employee) and month, day, and year that you began and ended each position held. Without this information, the experience gained while in that position may not be credited toward meeting the qualifications requirements. The resume should indicate if the work is full-time or part-time. Part-time work is prorated (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
For additional information see: What to include in your resume
Experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible rating.
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least “fully successful” (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veteran’s preference does not apply under this Direct Hire Authority.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HelpThis job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens Show more details...
This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available.
Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed...
Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.
Requirements
Conditions of Employment
U.S. Citizenship required
Selective Service Registration, if applicable (www.sss.gov)
Fingerprinting and background and/or security investigation may be required
Job offers are contingent on fingerprinting and background / security investigation results
Selectees may be required to serve a 1 year probationary period
Relocation expenses will not be paid
All qualification requirements must be met by the closing date of the announcement
Must pass Competency Assessment Interview Process (CAIP) interview.
Qualifications
All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have:
GS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.
SELECTIVE PLACEMENT FACTOR
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW – Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Education
SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant’s responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.
GS-7: One full year of graduate level education in any field. One year of full-time graduate education is defined as 18 earned semester hours or 27 earned quarter hours. A combination of graduate level education and the specialized experience as described above OR a Bachelor’s degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on:
Graduated in the upper third of the graduating class in the college, university, or major subdivision; OR
Graduated with a cumulative 3.0 GPA or higher out of 4.0 based on 4 years of education, or based on courses completed during the final 2 years of the curriculum; OR
Graduated with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR
Election to membership in a national scholastic honor society that meets the minimum requirements of the Association of College Honor Societies (except for freshman honor societies).
COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements.
GS-7: Experience and graduate level education as described above may be combined to meet the minimum qualification requirements.
Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)
Additional information
This position is located in the Northeastern Program Service Center, Jamaica, New York.
This is a career-ladder position offering the opportunity for annual promotion based on performance leading up to the GS-9 grade level. Normally candidates are hired at step one unless they have prior federal experience with no break in service.
This is a bargaining unit position represented by the American Federation of Government Employees.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11782995
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: You must meet the basic qualification requirements for the position being filled, including any positive education requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualifications for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure that your resume includes the grade (if you are a current or previous federal employee) and month, day, and year that you began and ended each position held. Without this information, the experience gained while in that position may not be credited toward meeting the qualifications requirements. The resume should indicate if the work is full-time or part-time. Part-time work is prorated (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
For additional information see: What to include in your resume
Experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible rating.
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least “fully successful” (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veteran’s preference does not apply under this Direct Hire Authority.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
To begin the application process, click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation (see Required Documents section).
Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit https://www.usajobs.gov/Help/how-to/application/status/.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Tansir Almanzar at Tansir.Almanzar@ssa.gov or (212) 264-1345.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Agency contact information
Tansir Almanzar
Phone
(212) 264-1345
Tansir.Almanzar@ssa.gov
Address
Region II Northeastern PSC
One Jamaica Center Plaza
11th Floor
Jamaica, NY 11432
US
Next steps
Once you have successfully submitted all of the required application materials and assessments, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final notice after selections have been made.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request
Required Documents
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: You must meet the basic qualification requirements for the position being filled, including any positive education requirements and/or selective placement factors. All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. Your resume must provide specific details as to how your experience meets the qualifications for the posted position(s). When describing your experience in your resume, please be specific; we will not make assumptions regarding your experience. Ensure that your resume includes the grade (if you are a current or previous federal employee) and month, day, and year that you began and ended each position held. Without this information, the experience gained while in that position may not be credited toward meeting the qualifications requirements. The resume should indicate if the work is full-time or part-time. Part-time work is prorated (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
For additional information see: What to include in your resume
Experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. You resume must provide context and sufficient detail of your experience. Failure to provide details will result in an ineligible rating.
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least “fully successful” (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veteran’s preference does not apply under this Direct Hire Authority.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
HelpThis job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
All U.S. Citizens Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
The Social Security Division Manager is responsible for managing the larger picture of the Social Security management as to how the division uses process initiatives to achieve both short and long-term division goals as planned with the executive team.
The Manager will work with managers and supervisors to implement new processes and achieve financial growth goals for Social Security. The... manager will also be responsible for upholding all processes
The Social Security Division Manager is responsible for managing the larger picture of the Social Security management as to how the division uses process initiatives to achieve both short and long-term division goals as planned with the executive team.
The Manager will work with managers and supervisors to implement new processes and achieve financial growth goals for Social Security. The... manager will also be responsible for upholding all processes to ensure the division in following all applicable laws and rules set forth from the Social Security Administration Show more details...
The Manager will work with managers and supervisors to implement new processes and achieve financial growth goals for Social Security. The... manager will also be responsible for upholding all processes to ensure the division in following all applicable laws and rules set forth from the Social Security Administration Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Seeking a personable, organized, and detail-oriented team member for a Full-time Application - level Case Manager Team Lead in our Social Security Division. This position involves assisting clients in navigating the stages of a Social Security claim as well as assisting team members in answering client questions, monitoring productivity and coaching.
Responsibilities...
PRIMARY JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO
• Speaking with clients
•
Seeking a personable, organized, and detail-oriented team member for a Full-time Application - level Case Manager Team Lead in our Social Security Division. This position involves assisting clients in navigating the stages of a Social Security claim as well as assisting team members in answering client questions, monitoring productivity and coaching.
Responsibilities...
PRIMARY JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO
• Speaking with clients
• Inputting client information into our database
• Corresponding with clients via phone, email, chat, and text
• Scheduling appointments with clients
• Maintaining client confidentiality
• Entering and updating client information in our computer system
• Organizing and completing necessary documentation, monitoring case statuses, and assisting clients
• Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail, and scanning documents
• Coaching other case managers to be successful in their roles
• Using software to monitor productivity of other team members
Qualifications
• Positive attitude and the willingness to go above and beyond for our clients and team
• Personable, with excellent communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable interacting with clients, team members, and attorneys
• Strong phone and computer skills
• Strong attention to detail
• Team player
• Able to stay focused and organized
• Able to learn on the job and think on your feet
• Able to meet strict deadlines
• Experience working with Microsoft Office programs
• Must have 5 years or more experience in Social Security
• Must have one or more years coaching, supervising or managing
About Company
We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees Show more details...
Responsibilities...
PRIMARY JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO
• Speaking with clients
• Inputting client information into our database
• Corresponding with clients via phone, email, chat, and text
• Scheduling appointments with clients
• Maintaining client confidentiality
• Entering and updating client information in our computer system
• Organizing and completing necessary documentation, monitoring case statuses, and assisting clients
• Completing basic administrative responsibilities such as making telephone calls, drafting emails, sending mail, and scanning documents
• Coaching other case managers to be successful in their roles
• Using software to monitor productivity of other team members
Qualifications
• Positive attitude and the willingness to go above and beyond for our clients and team
• Personable, with excellent communication and customer service skills
• Able to multitask in a fast-paced environment
• Comfortable interacting with clients, team members, and attorneys
• Strong phone and computer skills
• Strong attention to detail
• Team player
• Able to stay focused and organized
• Able to learn on the job and think on your feet
• Able to meet strict deadlines
• Experience working with Microsoft Office programs
• Must have 5 years or more experience in Social Security
• Must have one or more years coaching, supervising or managing
About Company
We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees Show more details...
via LinkedIn
posted_at: 14 days agoschedule_type: Full-timesalary: 180K–265K a yearwork_from_home: 1
At SSA & Company, our values, relationships, and people drive everything we do. We provide a collaborative workplace environment that encourages our colleagues to be their 100% authentic selves. Embedded in our core values, respect & strong relationships are pillars of our work environment. Our client delivery teams and our firm operates in a flat structure, meaning we value the input of each... individual and promote transparency of results. We deploy
At SSA & Company, our values, relationships, and people drive everything we do. We provide a collaborative workplace environment that encourages our colleagues to be their 100% authentic selves. Embedded in our core values, respect & strong relationships are pillars of our work environment. Our client delivery teams and our firm operates in a flat structure, meaning we value the input of each... individual and promote transparency of results. We deploy agile, light footprint teams of typically 3-5 consultants and are always on the lookout for smart and creative problem solvers to join our team.
As a Director at SSA & Company, you can expect to design and drive engagements through rigorous analysis and research-based thinking to solve complex client issues, both strategic and tactical in nature. True to our heritage of creating executable strategies, our Directors also play a key role leading client executives through the process of translating ideas and solutions into action and tangible business results. We seek humble, entrepreneurial professionals who are energetic, driven, enjoy a fast-paced environment, and are looking to advance their career. SSA & Company seeks to promote professionals into every level within the firm, and are continually helping our resources advance within their career. If you are looking to join, and grow with, an innovative, global firm that fosters professional development and career advancement, we want to talk to you.
What you’ll do:
• Lead comprehensive assessments across the dimensions of people, process, data and technology as an engagement manager by partnering with client leadership teams to develop and foster relationships with key client stakeholders
• Challenge yourself with new problems multiple times per year – over 35% of our projects are from first time clients, with the velocity of new clients increasing every year
• Grow with the firm in a fast-paced, entrepreneurial environment – SSA & Company has nearly doubled in the past three years and is on pace to continue this trajectory
• Use data-based insights to develop actionable recommendations that drive significant improvements in operational and financial performance
• Design and deploy advanced analytics and digital solutions to solve our clients most challenging problems
• Collaborate with senior clients to define and execute implementation plans and drive change management across the client organization
• Assist Business Development team with market research (industry activity, targets, deal research, and marketing opportunities)
• Mentor teammates and lead internal activities which drive professional development, internal collaboration and SSA’s unique culture
• Collaborate with the full firm and participate in our firm-wide events (both in person and virtual)
What you need:
• 8+ years of experience operating from a strategic perspective in driving tactical and operational improvements
• 5+ years of experience leading project teams and managing projects with a clear demonstration and track record of success
• 3-5 years of prior consulting experience in a management consulting firm or internal consulting experience for a Fortune 500 company
• Education: Business, Economics or Engineering Undergraduate degree required, MBA preferred
• Computer skills: High degree of proficiency in Excel and PowerPoint required, experience with Visio, Minitab or R, Power BI, Tableau or other data visualization software is preferred
• Proven success contributing to a team-oriented environment both as an individual contributor and a team leader
• Proven ability to work creatively and analytically in a problem-solving environment
• Must be a self-starter with a commitment to high quality
• Excellent leadership, ethics, communication (written and oral), project management and interpersonal skills
• Comfortable with extensive travel
SSA & Company provides a competitive salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $180,000 - $265,000. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position is eligible for performance-based incentives and a competitive benefits package.
SSA & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability Show more details...
As a Director at SSA & Company, you can expect to design and drive engagements through rigorous analysis and research-based thinking to solve complex client issues, both strategic and tactical in nature. True to our heritage of creating executable strategies, our Directors also play a key role leading client executives through the process of translating ideas and solutions into action and tangible business results. We seek humble, entrepreneurial professionals who are energetic, driven, enjoy a fast-paced environment, and are looking to advance their career. SSA & Company seeks to promote professionals into every level within the firm, and are continually helping our resources advance within their career. If you are looking to join, and grow with, an innovative, global firm that fosters professional development and career advancement, we want to talk to you.
What you’ll do:
• Lead comprehensive assessments across the dimensions of people, process, data and technology as an engagement manager by partnering with client leadership teams to develop and foster relationships with key client stakeholders
• Challenge yourself with new problems multiple times per year – over 35% of our projects are from first time clients, with the velocity of new clients increasing every year
• Grow with the firm in a fast-paced, entrepreneurial environment – SSA & Company has nearly doubled in the past three years and is on pace to continue this trajectory
• Use data-based insights to develop actionable recommendations that drive significant improvements in operational and financial performance
• Design and deploy advanced analytics and digital solutions to solve our clients most challenging problems
• Collaborate with senior clients to define and execute implementation plans and drive change management across the client organization
• Assist Business Development team with market research (industry activity, targets, deal research, and marketing opportunities)
• Mentor teammates and lead internal activities which drive professional development, internal collaboration and SSA’s unique culture
• Collaborate with the full firm and participate in our firm-wide events (both in person and virtual)
What you need:
• 8+ years of experience operating from a strategic perspective in driving tactical and operational improvements
• 5+ years of experience leading project teams and managing projects with a clear demonstration and track record of success
• 3-5 years of prior consulting experience in a management consulting firm or internal consulting experience for a Fortune 500 company
• Education: Business, Economics or Engineering Undergraduate degree required, MBA preferred
• Computer skills: High degree of proficiency in Excel and PowerPoint required, experience with Visio, Minitab or R, Power BI, Tableau or other data visualization software is preferred
• Proven success contributing to a team-oriented environment both as an individual contributor and a team leader
• Proven ability to work creatively and analytically in a problem-solving environment
• Must be a self-starter with a commitment to high quality
• Excellent leadership, ethics, communication (written and oral), project management and interpersonal skills
• Comfortable with extensive travel
SSA & Company provides a competitive salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $180,000 - $265,000. Decisions will be determined on a case-by-case basis.
In addition to the base salary, this position is eligible for performance-based incentives and a competitive benefits package.
SSA & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability Show more details...
via Glassdoor
posted_at: 13 days agoschedule_type: Full-timesalary: 42K a yearwork_from_home: 1
JOB DESCRIPTION
About Claimify (www.claimify.com...
Claimify is the leading tech-enabled fulfillment partner offering innovative solutions to the disability insurance industry. As a privately owned, independent company, Claimify builds a bridge between people receiving disability benefits and the insurers providing those benefits. With unique disability insurance offerings, such as Benefit Validation, Settlement Facilitation, and Social Security
JOB DESCRIPTION
About Claimify (www.claimify.com...
Claimify is the leading tech-enabled fulfillment partner offering innovative solutions to the disability insurance industry. As a privately owned, independent company, Claimify builds a bridge between people receiving disability benefits and the insurers providing those benefits. With unique disability insurance offerings, such as Benefit Validation, Settlement Facilitation, and Social Security Disability ClearTRACK, Claimify is paving the way with mutually beneficial solutions for insurers and claimants.
We offer a dynamic work environment and the opportunity to be a part of positive change in the disability insurance realm.You will be a core member of our team as we grow the company, and you will have ample opportunity for growth based upon your talents and interests. Claimify provides great benefits, competitive salaries and believes in building a strong and sustainable culture. We have a tenured Management Team from legal, insurance, and software industries, who provides solid leadership and mentorship throughout the organization.
JOB TITLE: Customer Care Coordinator – Full Time - Exempt
REPORTS TO: Operations Supervisor
JOB SUMMARY:
This individual is responsible for providing effective customer service by using excellent, in-depth knowledge of company products and services as well as communicating effectively with team members within the department. This individual will help to track customer trends, provide input on efficiencies, and help mold current/future training documents for the Operations Department. This position is also responsible for document processing and reporting trends in association with this task.
ESSENTIAL DUTIES:
• Answer customer questions pertaining to our services, via our contact methods within established company standards, guidelines and scripts
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process necessary actions and file documents
• Provide timely feedback to the company regarding service failures or customer concerns
• Develop a comprehensive understanding of the Claimify platform
• Perform general administrative and office management duties as assigned
EDUCATION AND EXPERIENCE:
• Have an Associate’s degree or equivalent work experience in insurance, medical provider, or the Social Security arenas (Social Security Administration, Disability Determination State agency, law firm, or advocacy service organization are extremely helpful areas of experience, though not required).
• Must have at least 1 year of customer service experience.
• Preferred but not required:
• SalesForce experience
• Social Security experience
• Long Term Disability claims
KEY COMPETENCIES
• Interpersonal skills, including intake/customer service
• Communication skills - verbal and written
• Problem analysis, problem-solving, and critical thinking
• Attention to detail and accuracy
• Personal organization and accountability
• Data collection, entry, and analysis
• Creativity
COMPENSATION/BENEFITS
• Competitive Salary
• Generous paid vacation time and sick time
• 12 paid holidays
• Medical and dental insurance
• 401K
• Flexible work schedule to include remote work
• Room for growth
• LTD Benefits
• Volunteer Time Off
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
Work setting:
• Remote
Education:
• Associate (Required)
Experience:
• Customer service: 1 year (Preferred)
Language:
• Spanish (Preferred)
Work Location: Remote Show more details...
About Claimify (www.claimify.com...
Claimify is the leading tech-enabled fulfillment partner offering innovative solutions to the disability insurance industry. As a privately owned, independent company, Claimify builds a bridge between people receiving disability benefits and the insurers providing those benefits. With unique disability insurance offerings, such as Benefit Validation, Settlement Facilitation, and Social Security Disability ClearTRACK, Claimify is paving the way with mutually beneficial solutions for insurers and claimants.
We offer a dynamic work environment and the opportunity to be a part of positive change in the disability insurance realm.You will be a core member of our team as we grow the company, and you will have ample opportunity for growth based upon your talents and interests. Claimify provides great benefits, competitive salaries and believes in building a strong and sustainable culture. We have a tenured Management Team from legal, insurance, and software industries, who provides solid leadership and mentorship throughout the organization.
JOB TITLE: Customer Care Coordinator – Full Time - Exempt
REPORTS TO: Operations Supervisor
JOB SUMMARY:
This individual is responsible for providing effective customer service by using excellent, in-depth knowledge of company products and services as well as communicating effectively with team members within the department. This individual will help to track customer trends, provide input on efficiencies, and help mold current/future training documents for the Operations Department. This position is also responsible for document processing and reporting trends in association with this task.
ESSENTIAL DUTIES:
• Answer customer questions pertaining to our services, via our contact methods within established company standards, guidelines and scripts
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer issues, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process necessary actions and file documents
• Provide timely feedback to the company regarding service failures or customer concerns
• Develop a comprehensive understanding of the Claimify platform
• Perform general administrative and office management duties as assigned
EDUCATION AND EXPERIENCE:
• Have an Associate’s degree or equivalent work experience in insurance, medical provider, or the Social Security arenas (Social Security Administration, Disability Determination State agency, law firm, or advocacy service organization are extremely helpful areas of experience, though not required).
• Must have at least 1 year of customer service experience.
• Preferred but not required:
• SalesForce experience
• Social Security experience
• Long Term Disability claims
KEY COMPETENCIES
• Interpersonal skills, including intake/customer service
• Communication skills - verbal and written
• Problem analysis, problem-solving, and critical thinking
• Attention to detail and accuracy
• Personal organization and accountability
• Data collection, entry, and analysis
• Creativity
COMPENSATION/BENEFITS
• Competitive Salary
• Generous paid vacation time and sick time
• 12 paid holidays
• Medical and dental insurance
• 401K
• Flexible work schedule to include remote work
• Room for growth
• LTD Benefits
• Volunteer Time Off
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
Work setting:
• Remote
Education:
• Associate (Required)
Experience:
• Customer service: 1 year (Preferred)
Language:
• Spanish (Preferred)
Work Location: Remote Show more details...
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