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Remitly
Remitly.com is an online money transfer platform that allows users to send and receive money internationally. With a focus on serving the needs of immigrants, the website provides a fast, secure, and affordable way to send money from the comfort of one's own home. Remitly offers competitive exchange rates and low fees, ensuring that recipients get more of the money being sent. The platform supports various sending and receiving options, including bank deposits, cash pickups, and mobile wallets. With a user-friendly interface and a commitment to excellent customer service, Remitly.com aims to simplify and improve the process of international money transfers.
Remitly’s source of generating revenue is charging fees and exchange rate markups. The platform is aimed at an international user base.moneycheck.comRemitly was launched in 2012, under the original name Beamit. Later, it was changed to Remitly. According to the World Bank, the average transaction of Remitly is one billion USD per year.
Yes, Remitly is a legitimate money transfer service that is regulated by all needed authorities.transferly.comEach transaction is protected by a 256-bit SSL encryption and the service has a 100% money-back guarantee. Remitly is trusted by hundreds of thousands of customers from all over the world.
Remitly’s proprietary global transfer network includes what is described as an “easy-to-use mobile app”, which makes the process of sending money faster, easier, more transparent and less costly.exchangerateiq.comRemitly is an US Headquartered digital money transfer service. Customers can access Remitly.com on any device connected to the Internet.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CitySan Jose, California
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Latitude\Longitude37.3388 / -121.891 Google Map
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Traffic rank#29,342 Site Rank
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Site age12 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceRELY,RELY,RELY,(NASDAQ),12 USD,12 USD,12 USD,,+0.18 (1.52%)
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Traded asNasdaq,:,RELY
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Founded2011
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FoundersMatthew Oppenheimer (CEO),Josh Hug (COO),Shivaas Gulati (Head of Engineering)
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HeadquartersSeattle,, United States
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Number of employees1,600 (2021)
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Revenue$256 million (2020)
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TypePublic
Traffic rank
#29,342
#29,342
Site age
12 yrs
12 yrs
Location
United States
United States
Popular Questions for Remitly
Newest job postings for Remitly
via Careers At Remitly
schedule_type: Full-time
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
About the Role:
As a CS Senior Program Manager at Remitly, you will be responsible for customer and business outcomes across our customer success disbursement operations. You’re passionate about building great customer experiences and solving complex problems by creating workflows that improve resolution for our customer service teams. You have previous experience in Customer Service or Operations leadership, and have a... background in data or business analytics. You will report to the Principal Program Manager, Money Movement Operations.
You Will:
• Develop and implement a disbursement operations framework for customer service teams.
• Improve compliance related workflows with our disbursement partners.
• Optimize user error and transfer updates workflows for customer service associates.
• Improve resolution rates of disbursement issues in our customer service teams through waste reduction.
• Analyze opportunities for improvement in our partner network, encompassing both operational and product friction experienced by customers
• Develop a feedback loop between our customers, customer service teams, and the product/program teams to surface latest issues.
• Maintain processes and policies for all disbursement-related issues that affect customer experience
• Report on metrics to measure program success.
• Identify and improve the success rate of Customer Self-Help content in partnership with our Digital Support Team.
You Have:
• 5+ years of experience in program management or operations leadership.
• Experience leading end-to-end program delivery across large teams.
• Ability to tailor data analysis to explain trends and patterns.
• Experience working with product teams to influence project-level decisions and roadmap prioritization.
• Passionate about customer experience and willing to sweat the details and dive in to solve customer pain points
• Experience communicating across different teams and leading change with stakeholders and senior leaders
• Strong alignment to our mission and values
Our Benefits
• flexible paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $104,000-$130,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
About the Role:
As a CS Senior Program Manager at Remitly, you will be responsible for customer and business outcomes across our customer success disbursement operations. You’re passionate about building great customer experiences and solving complex problems by creating workflows that improve resolution for our customer service teams. You have previous experience in Customer Service or Operations leadership, and have a... background in data or business analytics. You will report to the Principal Program Manager, Money Movement Operations.
You Will:
• Develop and implement a disbursement operations framework for customer service teams.
• Improve compliance related workflows with our disbursement partners.
• Optimize user error and transfer updates workflows for customer service associates.
• Improve resolution rates of disbursement issues in our customer service teams through waste reduction.
• Analyze opportunities for improvement in our partner network, encompassing both operational and product friction experienced by customers
• Develop a feedback loop between our customers, customer service teams, and the product/program teams to surface latest issues.
• Maintain processes and policies for all disbursement-related issues that affect customer experience
• Report on metrics to measure program success.
• Identify and improve the success rate of Customer Self-Help content in partnership with our Digital Support Team.
You Have:
• 5+ years of experience in program management or operations leadership.
• Experience leading end-to-end program delivery across large teams.
• Ability to tailor data analysis to explain trends and patterns.
• Experience working with product teams to influence project-level decisions and roadmap prioritization.
• Passionate about customer experience and willing to sweat the details and dive in to solve customer pain points
• Experience communicating across different teams and leading change with stakeholders and senior leaders
• Strong alignment to our mission and values
Our Benefits
• flexible paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $104,000-$130,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.
Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
via Careers At Remitly
schedule_type: Full-time
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
About the Role:
The Product Analyst, Fraud will report to the Sr. Analytics Manager for Fraud on the Risk Analytics team. In this role, you will apply data science and analytics techniques to drive rapid, rational decision making within one of Remitly's highest leverage functions. You'll improve our ability to remove fraud risk from our platform via product solutions while streamlining the experience for good customers by... partnering with program and product managers, engineers, analysts, and designers.
You Will:
• Become an expert on Remitly's fraud data, product experiences, policies, and systems
• Build a unified understanding of how fraud data, customer experiences, and goals align
• Own metrics used to evaluate fraud system performance and customer friction
• Formulate hypotheses, design and evaluate product experiments
• Generate insights and help define longer term product strategies and roadmaps
• Execute on product strategy
You Have:
• 5+ years in a product analyst role or similar full-time, professional experience
• Bachelor's degree in mathematics, engineering, economics, or another quantitative field (or equivalent additional experience)
• Intermediate SQL Proficiency (Python, R, and modeling a bonus)
• Practical work experience with Bayesian or Frequentist experimentation
• Working knowledge of foundational statistical concepts and how they can be applied in real world situations
• Experience distilling business problems, developing hypotheses, building an analytical framework, carrying out an analysis, and writing a clear recommendation
• Strong data communication skills, including data visualization, technical writing, and business writing
• Experience finding creative solutions within the constraints of complex systems and policies
Our Benefits
• Unlimited paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $94,400-$118,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
About the Role:
The Product Analyst, Fraud will report to the Sr. Analytics Manager for Fraud on the Risk Analytics team. In this role, you will apply data science and analytics techniques to drive rapid, rational decision making within one of Remitly's highest leverage functions. You'll improve our ability to remove fraud risk from our platform via product solutions while streamlining the experience for good customers by... partnering with program and product managers, engineers, analysts, and designers.
You Will:
• Become an expert on Remitly's fraud data, product experiences, policies, and systems
• Build a unified understanding of how fraud data, customer experiences, and goals align
• Own metrics used to evaluate fraud system performance and customer friction
• Formulate hypotheses, design and evaluate product experiments
• Generate insights and help define longer term product strategies and roadmaps
• Execute on product strategy
You Have:
• 5+ years in a product analyst role or similar full-time, professional experience
• Bachelor's degree in mathematics, engineering, economics, or another quantitative field (or equivalent additional experience)
• Intermediate SQL Proficiency (Python, R, and modeling a bonus)
• Practical work experience with Bayesian or Frequentist experimentation
• Working knowledge of foundational statistical concepts and how they can be applied in real world situations
• Experience distilling business problems, developing hypotheses, building an analytical framework, carrying out an analysis, and writing a clear recommendation
• Strong data communication skills, including data visualization, technical writing, and business writing
• Experience finding creative solutions within the constraints of complex systems and policies
Our Benefits
• Unlimited paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $94,400-$118,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
via Careers At Remitly
schedule_type: Full-time
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over
Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Our Risk Program team is responsible for managing our Fraud, Identity and AML outcomes. Our objective is to leverage product configuration, analytics, policy, and processes to keep bad actors out of our system, while still providing exceptional customer experiences for our customers.
About the Role:
You will be the voice of the customer when creating rational Identity and Anti-money-laundering (AML) policies and... procedures. You will partner with product, compliance, legal, analytics, and operations to manage the system and drive change; expertly walking the thin line between eliminating bad actors from our system, and providing a world class customer experience.
You Will:
• Define AML program strategy, roadmap, and build a prioritization framework that captures relevant tradeoffs for the team while creating organizational alignment
• Partner with compliance to continuously improve Identity and AML and regulatory policy with the objective of balancing customer experience and a strong compliance system
• Eliminate bad actors from Remitly's system through a diverse set of levers, including; product configuration, rules management, operational procedures, and company policy
• Understand Remitly's risk program end to end, and use this knowledge to iterate on our risk systems and procedures
• Report to the Director of Risk Program
Qualifications:
• Bachelor's Degree or equivalent experience
• 5+ years of experience of program management within Fraud and AML risk.
• You're motivated by creating an outsized impact for our customers and business. You're excited to take on a variety of tasks to help your product and team be successful.
• Experience working with Machine learning teams and engineers
• You sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term implications.
Our Benefits
• Unlimited paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
• #LI-Remote
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $144,000–180,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
Our Risk Program team is responsible for managing our Fraud, Identity and AML outcomes. Our objective is to leverage product configuration, analytics, policy, and processes to keep bad actors out of our system, while still providing exceptional customer experiences for our customers.
About the Role:
You will be the voice of the customer when creating rational Identity and Anti-money-laundering (AML) policies and... procedures. You will partner with product, compliance, legal, analytics, and operations to manage the system and drive change; expertly walking the thin line between eliminating bad actors from our system, and providing a world class customer experience.
You Will:
• Define AML program strategy, roadmap, and build a prioritization framework that captures relevant tradeoffs for the team while creating organizational alignment
• Partner with compliance to continuously improve Identity and AML and regulatory policy with the objective of balancing customer experience and a strong compliance system
• Eliminate bad actors from Remitly's system through a diverse set of levers, including; product configuration, rules management, operational procedures, and company policy
• Understand Remitly's risk program end to end, and use this knowledge to iterate on our risk systems and procedures
• Report to the Director of Risk Program
Qualifications:
• Bachelor's Degree or equivalent experience
• 5+ years of experience of program management within Fraud and AML risk.
• You're motivated by creating an outsized impact for our customers and business. You're excited to take on a variety of tasks to help your product and team be successful.
• Experience working with Machine learning teams and engineers
• You sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term implications.
Our Benefits
• Unlimited paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Company contributions to your HSA or FSA plan, if you choose one
• Employee Stock Purchase Plan (ESPP) available for eligible employees
• Continuing education and corridor travel benefits
• #LI-Remote
Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Compensation Details. The starting base salary range for this position is typically $144,000–180,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role Show more details...
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