Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
PricewaterhouseCoopers
PwC is a global professional services network of firms that provides assurance, tax, legal, consulting, and financial advisory services. With over 276,000 people across 158 countries, they are well-equipped to provide support to businesses of all sizes. Their mission is to build trust in society and to solve the most important problems. They provide insights, advice and opportunities to help clients make the most of their businesses. With a focus on building trust and creating value, PwC provides the highest level of service to their clients, helping them to succeed in a rapidly changing world.
The firm is the fifth largest privately owned company in the United States. PWC is Professional and employee centric.sage-advices.comWith offices in more than 150 locations worldwide, PwC brought in $35.9 billion in revenue in 2016. In September 2010, the merged company’s name was shortened to PwC as a rebranding effort.
The employee, 28-year-old Michael Brockie, filed a personal injury claim against PwC for alleged negligence, having suffered a brain injury and been put into an induced coma in early 2019.theguardian.comThe auditing firm PricewaterhouseCoopers (PwC) is being sued by a UK employee who lost half of his skull after taking part in a “pub golf” work event that involved excessive drinking.
Price Waterhouse was founded in 1849, and Coopers & Lybrand was founded in 1854. In the 20th century, they merged to form a single structure that expanded the scope of financial advisory activities.logos-world.netPwC has an incredibly long history and rich experience, dating back to the mid-19th century. It was then that two specialized organizations arose that dealt with accounting issues.
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
Latitude\Longitude37.751 / -97.822 Google Map
-
Traffic rank#1,108 Site Rank
-
Site age22 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
-
Founded1998,1849,1854
-
HeadquartersLondon,, England
-
Key peopleRobert Moritz (,Chairman,)
-
Number of employees295,000 (2021)
-
Trade namePwC
-
Area servedWorldwide
-
ServicesAssurance,Risk assurance,Risk advisory,Tax advisory,Legal services,Data,&,analytics,Management consulting,Financial advisory,Forensic accounting
-
RevenueUS$,50.3 billion (2022)
Traffic rank
#1,108
#1,108
Site age
22 yrs
22 yrs
Location
United States
United States
Popular Questions for PricewaterhouseCoopers
Newest job postings for PricewaterhouseCoopers
via PwC
posted_at: 3 days agoschedule_type: Full-time
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing... both client and internal facing applications within
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing... both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you’ll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
2 year(s) of relevant experience in progressive roles involving change management and/or corporate communications.
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Additional Educational Preferences:
Organizational Psychology
Preferred Knowledge/Skills:
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs:
• Developing and deepening knowledge of change management principles and practices;
• Collaborating with team members and key stakeholders to drive strategic direction by executing change management and communications plans to influence adoption and sustainability of change for strategic initiatives;
• Executing change management and communication activities with stakeholders to minimize cultural barriers and resistance to change;
• Driving adherence to risk management protocols as it relates to events;
• Leveraging technology and tools to enable and facilitate change communications, such as Google suite (Docs, Slides, Sheets, Forms), Microsoft Office (Word, Excel, PowerPoint), and web-based publishing tools, webcasts and videos;
• Showcasing experience in data analysis (survey data, comms metrics) to pull insights;
• Writing and developing presentations, including content and graphics, and tailoring content to intended audience;
• Demonstrating commitment to continuous improvement through innovation, simplification and leveraging industry-leading practices;
• Creating deliverables with the highest standards of quality and accuracy;
• Supporting executive/leadership communications, execution of large webcasts (including logistics, materials, vendor engagement, executive prep) and storyboards for multimedia/video planning; and,
• Communicating effectively via multiple channels and with impact to leadership audiences, as well as external audiences, as needed.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsseniorassociate Show more details...
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
2 year(s) of relevant experience in progressive roles involving change management and/or corporate communications.
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Additional Educational Preferences:
Organizational Psychology
Preferred Knowledge/Skills:
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs:
• Developing and deepening knowledge of change management principles and practices;
• Collaborating with team members and key stakeholders to drive strategic direction by executing change management and communications plans to influence adoption and sustainability of change for strategic initiatives;
• Executing change management and communication activities with stakeholders to minimize cultural barriers and resistance to change;
• Driving adherence to risk management protocols as it relates to events;
• Leveraging technology and tools to enable and facilitate change communications, such as Google suite (Docs, Slides, Sheets, Forms), Microsoft Office (Word, Excel, PowerPoint), and web-based publishing tools, webcasts and videos;
• Showcasing experience in data analysis (survey data, comms metrics) to pull insights;
• Writing and developing presentations, including content and graphics, and tailoring content to intended audience;
• Demonstrating commitment to continuous improvement through innovation, simplification and leveraging industry-leading practices;
• Creating deliverables with the highest standards of quality and accuracy;
• Supporting executive/leadership communications, execution of large webcasts (including logistics, materials, vendor engagement, executive prep) and storyboards for multimedia/video planning; and,
• Communicating effectively via multiple channels and with impact to leadership audiences, as well as external audiences, as needed.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsseniorassociate Show more details...
via PwC
posted_at: 3 days agoschedule_type: Full-time
A career in National Special Functions, within Business Services, will provide you with the opportunity to support service, sector, and market leaders to deliver the unique PwC client experience to our clients. You'll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective... clients. Our PwC Intelligence team is responsible for
A career in National Special Functions, within Business Services, will provide you with the opportunity to support service, sector, and market leaders to deliver the unique PwC client experience to our clients. You'll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective... clients. Our PwC Intelligence team is responsible for serving as a strategic business partner for an assigned customer to identify and pursue new opportunities, conduct market analysis, and prepare revenue projections. You'll also develop new service offerings and solutions, enhance existing delivery capabilities, and support the delivery of solutions on engagements.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Minimum Years of Experience:
4 year(s) of relevant experience
Preferred Qualifications:
Preferred Knowledge/Skills:
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
- Developing scientific approaches to extract insights from data, and developing models to increase confidence in business planning and investment decisions for both client service and Internal firm services (IFS) partners and staff, as well as to external clients including: heuristics for leadership, practice and client-level tactical targeting tools, end-to-end solution development, and the efficient exploration and interpolation of large quantities of data through visualization;
- Working as a recognized subject matter specialist within an analytics team while leading projects and managing the development of data based deliverables;
- Developing market making, differentiated points of view through analytics;
- Creating and contextualizing analytic modeling and monitoring of key business drivers;
- Generating forward-looking, practice, and client-level targeting tools to drive strategic business decisions and specific growth opportunities targeted to Firm leadership needs;
- Managing activities around client support and risk mitigation on a product, deliverables on a project basis, and the quality of delivered products by adhering to the unit's quality review protocol;
- Interacting with clients and practice groups to develop new products and solutions; and,
- Taking an active part in building a personal knowledge base through proactive data analysis activities and efforts to build product deliverables either individually or with client service teams.
Demonstrates extensive abilities and/or a proven record of success in the following areas:
- Delivering relevant and value added insights from data to support a global network of firms, client service, and Internal firm services (IFS) partners and staff and its external clients;
- Leveraging multiple software packages to efficiently execute appropriate analytic and visualization techniques and execute in both standard point-and-click and customized code-based settings;
- Extensive navigating of various software after cleaning data from multiple sources;
- Leveraging comprehensive analytic methodologies and tools, especially as it applies within a professional services environment;
- Establishing personal networks relevant to the industry;
- Exhibiting team commitment and the willingness to support the team in the attainment organizational goals; and,
- Guiding and developing others in the group, across the Analytic Insights organization, and within the Firm who are new to the industry or subject matter.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager
#LI-Remote Show more details...
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Minimum Years of Experience:
4 year(s) of relevant experience
Preferred Qualifications:
Preferred Knowledge/Skills:
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
- Developing scientific approaches to extract insights from data, and developing models to increase confidence in business planning and investment decisions for both client service and Internal firm services (IFS) partners and staff, as well as to external clients including: heuristics for leadership, practice and client-level tactical targeting tools, end-to-end solution development, and the efficient exploration and interpolation of large quantities of data through visualization;
- Working as a recognized subject matter specialist within an analytics team while leading projects and managing the development of data based deliverables;
- Developing market making, differentiated points of view through analytics;
- Creating and contextualizing analytic modeling and monitoring of key business drivers;
- Generating forward-looking, practice, and client-level targeting tools to drive strategic business decisions and specific growth opportunities targeted to Firm leadership needs;
- Managing activities around client support and risk mitigation on a product, deliverables on a project basis, and the quality of delivered products by adhering to the unit's quality review protocol;
- Interacting with clients and practice groups to develop new products and solutions; and,
- Taking an active part in building a personal knowledge base through proactive data analysis activities and efforts to build product deliverables either individually or with client service teams.
Demonstrates extensive abilities and/or a proven record of success in the following areas:
- Delivering relevant and value added insights from data to support a global network of firms, client service, and Internal firm services (IFS) partners and staff and its external clients;
- Leveraging multiple software packages to efficiently execute appropriate analytic and visualization techniques and execute in both standard point-and-click and customized code-based settings;
- Extensive navigating of various software after cleaning data from multiple sources;
- Leveraging comprehensive analytic methodologies and tools, especially as it applies within a professional services environment;
- Establishing personal networks relevant to the industry;
- Exhibiting team commitment and the willingness to support the team in the attainment organizational goals; and,
- Guiding and developing others in the group, across the Analytic Insights organization, and within the Firm who are new to the industry or subject matter.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager
#LI-Remote Show more details...
via PwC
posted_at: 5 days agoschedule_type: Full-time
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data... scientists, product managers and business strategists
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data... scientists, product managers and business strategists who are using technology to accelerate change. Our team has responsibility and ownership for the strategy, management and delivery of technology services that are essential to business systems and applications.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
This team has broad knowledge of the business functions to resolve critical and strategic business technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for adherence to Service Level Agreements for Level 2 and 3 application support services regardless of delivery source.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
4 year(s) of relevant experience in progressive roles managing IT operations quality control, process improvement, and compliance.
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Preferred Knowledge/Skills:
Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:
• Directing, motivating, delegating and empowering team members in the successful performance of their responsibilities across multiple offices;
• Building and sustaining high performance culture for the team;
• Managing relationships and expectations with PC lifecycle vendors;
• Determining business-minded approaches and/or solutions to meet non standard PC business needs, with a focus on customer service and compliance mindset;
• Driving the use of analytics to identify and execute on opportunities to improve the customer experience;
• Driving the implementation of automations to improve customer experience and decrease manual efforts;
• Driving continuous process improvements to facilitate a consistent and positive customer experience through process simplification, automation and issue elimination;
• Managing teams to establish and confirm timely PC forecasts, PC refresh provisioning, repairs, leaver PC boxes, and disposals, and handling escalations if service level agreements are not being met;
• Providing PC lifecycle budget oversight, coordinating annual budget planning activities, and performing monthly budget reconciliation;
• Providing regular feedback to team and service providers and ensuring improvements are implemented;
• Recovering relationships with stakeholders and customers after poor service delivery;
• Seeking out customers to ask for service delivery feedback and suggestions;
• Managing team to achieve key performance metrics;
• Building relationships with stakeholders;
• Coaching team members on career progression and delivering a great customer experience;
• Participating in the human resources processes including hiring, annual performance reviews, and terminations;
• Working with the other managers to execute our IT support strategy consistently; and,
• Managing and delivering projects by developing the project team, assessing project engagement risks throughout, driving conclusions.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechmanager Show more details...
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.
This team has broad knowledge of the business functions to resolve critical and strategic business technology challenges. Delivery of support will be provided through a combination of staff, contractors and vendor managed service agreements. This team is responsible for adherence to Service Level Agreements for Level 2 and 3 application support services regardless of delivery source.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
4 year(s) of relevant experience in progressive roles managing IT operations quality control, process improvement, and compliance.
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Preferred Knowledge/Skills:
Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:
• Directing, motivating, delegating and empowering team members in the successful performance of their responsibilities across multiple offices;
• Building and sustaining high performance culture for the team;
• Managing relationships and expectations with PC lifecycle vendors;
• Determining business-minded approaches and/or solutions to meet non standard PC business needs, with a focus on customer service and compliance mindset;
• Driving the use of analytics to identify and execute on opportunities to improve the customer experience;
• Driving the implementation of automations to improve customer experience and decrease manual efforts;
• Driving continuous process improvements to facilitate a consistent and positive customer experience through process simplification, automation and issue elimination;
• Managing teams to establish and confirm timely PC forecasts, PC refresh provisioning, repairs, leaver PC boxes, and disposals, and handling escalations if service level agreements are not being met;
• Providing PC lifecycle budget oversight, coordinating annual budget planning activities, and performing monthly budget reconciliation;
• Providing regular feedback to team and service providers and ensuring improvements are implemented;
• Recovering relationships with stakeholders and customers after poor service delivery;
• Seeking out customers to ask for service delivery feedback and suggestions;
• Managing team to achieve key performance metrics;
• Building relationships with stakeholders;
• Coaching team members on career progression and delivering a great customer experience;
• Participating in the human resources processes including hiring, annual performance reviews, and terminations;
• Working with the other managers to execute our IT support strategy consistently; and,
• Managing and delivering projects by developing the project team, assessing project engagement risks throughout, driving conclusions.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in Albany (NY), California, Colorado, Nevada, New York City, Washington State, or Westchester County (NY), please visit the following link for pay range information: https://pwc.to/payrange-v1-productstechmanager Show more details...
Norton safe Web