parksconservancy

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Traffic rank
#94,007
Site age
25 yrs
Location
United States
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via GrabJobs posted_at: 23 hours agoschedule_type: Full-time
We are searching for a diligent Director of Operations and Visitor Engagement to join our inspiring team at Pittsburgh Parks Conservancy in Pittsburgh, PA. Growing your career as a Full Time Director of Operations and Visitor Engagement is a promising opportunity to develop vital skills. If you are strong in teamwork, decision-making and have the right initiative for the job, then apply for the... position of Director of Operations and Visitor Engagement We are searching for a diligent Director of Operations and Visitor Engagement to join our inspiring team at Pittsburgh Parks Conservancy in Pittsburgh, PA.
Growing your career as a Full Time Director of Operations and Visitor Engagement is a promising opportunity to develop vital skills.
If you are strong in teamwork, decision-making and have the right initiative for the job, then apply for the... position of Director of Operations and Visitor Engagement at Pittsburgh Parks Conservancy today!

Job Title: Director of Operations and Visitor Engagement

Work Status: Full Time

FLSA Status: Exempt

Pittsburgh Parks Conservancy (PPC) Mission Statement:

Improving quality of life for the people of Pittsburgh by restoring the park system to excellence in partnership with government and the community. Projects and programs are conducted with respect for the environment, historic design, and the needs of our diverse region.

Position Description:

The PPC is seeking a highly motivated individual for a full-time position as Director of Operations and Visitor Engagement. Overseeing the Operations and Visitor Engagement Department, the Director is a critical member of the management team. This position will oversee the daily operations at several critical public sites managed by the PPC, including Schenley Plaza, the Schenley Park Café and Visitors Center, and Mellon Square, while also overseeing facilities support at the Frick Environmental Center and a collection of other smaller park locations. This position will also liaison with a cross-departmental team in developing and implementing a robust range of ongoing public programming and partnerships in parks throughout Pittsburgh.

Position Duties:

Performing under the direction of the Chief of Operations and Park Equity, the Director of Operations and Visitor Engagement will be responsible for:

Operations and Facilities Management

Provide leadership for the management of park operations at identified sites, including facilities and & infrastructure maintenance, technical services, and fleet maintenance.
Work with Chief of Operations and Park Equity and other PPC staff to develop and implement asset management plans at Schenley Plaza, the Schenley Park Cafe and Visitors Center, the Frick Environmental Center, Mellon Square, and others as assigned.
Administer a robust visitor engagement program, ensuring all visitors feel welcome in vibrant public spaces supported by the PPC.
Oversee adherence to Parks and Recreation rules and regulations, notifying vendors and users of violations. Position will take steps to seek compliance and contacts Park Rangers or City of Pittsburgh Police when need be.
Liaison with internal PPC staff and external stakeholders to assist in managing a robust schedule of public events, programs, and private event rentals.
Ensure there is an updated Emergency Response Plan across all work sites on an annual basis and manage emergency and other public safety communication protocols.

Programming

Provide the leadership and direction to assure that the PPC provides welcoming and vibrant spaces in a variety of programmatic areas, including festivals, special events, health and wellness classes, play programming, movie nights, live music, family-friendly programming, and more in parks across the system.
Coordinate with various PPC staff and community stakeholders to develop public programs in spaces the organization is active in that reflects resident’s priorities and voices.

Coordinate programs with various Directors and staff from the City of Pittsburgh. This position will serve as a critical point of contact between the PPC and the City of Pittsburgh for the planning and execution of public programs in City parks.
Develop and manage budgets to support public programs in tandem with Advancement Department.
Ensure Advancement Department has details necessary to promote programming through a variety of marketing platforms and communication strategies.

Department Management and Leadership

Hire, coach, manage, and mentor staff that includes 3-5 direct reports and an overall team team of 10 or more seasonal employees.
Manage the schedule for all departmental employees, including seasonal hires.
Prepare and manage the annual departmental budget, project budgets, and goals the department.
Develop, negotiate, and manage departmental contracts and leases.
Support the Advancement Department in grant writing and administration as need be for initiatives supported by private fundraising.
Collaborate and coordinate with all other departments to collectively support achieving organizational goals.
Present updates at Board of Directors committee meetings.
Represent the PPC externally by liaising with a large network of stakeholders, serving as a spokesperson for the organization as needed, and speaking at conferences and panels, both locally and nationally.

Training and Experience (position requirements at entry)

Bachelor’s Degree from an accredited college or university in park and recreation administration, tourism development and management, nonprofit management, facilities management, event management, or a related field. Professional experience may be substituted in lieu of a degree.

At least five (5) years of successful work experience in nonprofit programming, event management, operations, or a related field.
At least five (5) years of team leadership and management experience.
Operational management experience in a customer facing role in a large, fast-paced, public facing environment.
Proven experience and passion for outstanding customer service and customer care.
Proven ability to remain calm and confident under pressure, using sound operational judgment to resolve complex issues.
Experience in a management role, with a proven ability to lead, motivate, and develop a diverse team.
A track record of working collaboratively as part of a team to deliver a high-quality visitor service.
Experience and an understanding of health, safety and security standards as they affect a large public venue.
Excellent written communication and interpersonal skills and the ability to deal effectively and confidently at all levels, with both internal and external stakeholders.
Excellent organizational skills and the ability to prioritize, co-ordinate and delegate tasks in order to meet deadlines while staying calm under pressure.
Ability to handle face-to-face customer complaints with ease and authority, and to assess situations using discretion and judgement to find solutions to problems.

Other Requirements:

This is a hybrid position, allowing for some office/at-home work, but requiring significant amounts of time to be spent in the parks, especially between April and October, in all weather conditions.
Frequent weekend and evening work is required to perform the duties of this job.
Must have a valid driver’s license and ability to drive Conservancy vehicles in and around Pittsburgh.
Must have Act 33, 34, and 114 clearances or be able to obtain them within 60 days of start.

Benefits:

The PPC offers the following benefits package to all full-time employees.

Health, vision, and dental insurance

Life insurance and short-term/long-term disability insurance offered at no-cost to employee
Aflac supplemental insurance
Twenty (20) paid vacation days and ten (10) paid company holidays, increasing to twenty-five (25) paid vacation days after two years of employment.
403(b) retirement savings program with company match
Hybrid work model
Professional development opportunities
Discount on PPC merchandise
The PPC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected characteristics.

Benefits of working as a Director of Operations and Visitor Engagement in Pittsburgh, PA:

● Career Growth Potential
● Company offers career progression opportunities
● Attractive packageCompetitive Pay
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via CoolWorks.com posted_at: 7 days agoschedule_type: Full-time and Temp worksalary: 17.25 an hour
Sequoia Parks Conservancy is currently seeking a reliable, professional, and conscientious person to join our seasonal team as a Pear Lake Winter Hut Keeper (PLWH). The PLWH Keeper manages the day-to-day operations of the Pear Lake Winter Hut This position is physically demanding. PLWH Keepers must be able to ski or snowshoe 7 miles on backcountry ski routes, in both favorable and inclement... weather conditions, in under 8 hours. They must also Sequoia Parks Conservancy is currently seeking a reliable, professional, and conscientious person to join our seasonal team as a Pear Lake Winter Hut Keeper (PLWH). The PLWH Keeper manages the day-to-day operations of the Pear Lake Winter Hut

This position is physically demanding. PLWH Keepers must be able to ski or snowshoe 7 miles on backcountry ski routes, in both favorable and inclement... weather conditions, in under 8 hours. They must also be able to carry a loaded backpack on backcountry ski routes and move heavy inventory.

This position works primarily in winter conditions.

Starting Salary: $17.25 per hour

Proof of Covid-19 vaccination is a condition of employment.

Benefits:
• Employee discount
• Up to 24 paid Sick Leave hours during the season
• Employee Assistance Plan
• Seasonal employees receive 1.5x hourly wage when scheduled to work on an SPC-observed holiday.

Job Types: Full-time, Seasonal

Salary Range: $17.25 - $25.75 per hour

Shift:
• Full season is expected to be the end of November 2023 through the end of April 2024

Requirements:
• Minimum availability November 27, 2023, through April 26, 2024, to be eligible for hire
• Must have valid Wilderness First Responder and AIARE1 certifications,
• Must be an advanced backcountry skier or snowshoer
• Must be able to travel with a fully loaded backpack
• Must have experience in overnight winter camping
• Must have your own backcountry ski and travel gear
• Must be willing to live inside the park in the Pear Lake Winter Hut, often sharing with approved visitors, during on-duty hours
• Must be able to work in a physically demanding NON-ADA compliant job site
• Must be in excellent physical condition and health status
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via NAAEE Jobs - North American Association For Environmental Education schedule_type: Full-time and Part-time
Position Overview: The Youth Programs Manager oversees the development and delivery of education and youth leadership programs throughout the year. In the school year (September-May), this position focuses on partnership programs with schools from San Francisco, Marin, and San Mateo Counties. These include Migratory Story, a migration-themed program aimed at elementary students; high school... environmental science and service-learning programs; programming Position Overview:
The Youth Programs Manager oversees the development and delivery of education and youth leadership programs throughout the year. In the school year (September-May), this position focuses on partnership programs with schools from San Francisco, Marin, and San Mateo Counties. These include Migratory Story, a migration-themed program aimed at elementary students; high school... environmental science and service-learning programs; programming at and about the park’s plant nurseries; and programs for middle school students. All programs are primarily delivered in-person and utilize park resources to support students’ classroom learning. During the summer, (June-August), this position focuses on one of the department’s Youth Leadership programs. These include the Urban Trail Blazers program (UTB), a 6-week leadership, service learning, and environmental education program for middle school-aged youth; and Linking Individuals to their Natural Communities program (LINC), a 6-week leadership, service learning, and environmental education for high school aged youth. The Youth Programs Manager also develops and supports programming for additional schools, community groups, and youth as directed by department leadership.
The Youth Programs Manager establishes and maintains partnerships with teachers and organizations, and co-designs curriculum and lessons with teachers that explore environmental justice, multicultural environmental education, and social justice. The Youth Program Manager coordinates outreach and recruitment for programs, manages transportation support for schools, supervises children, youth, interns, facilitates programs, tracks and reports on participant and program data. This position also supports the oversight of classroom spaces and their resources at the Youth Campus. Past youth program participants and early career staff are strongly encouraged to apply.
During the school year, the Youth Programs Manager typically works a Tuesday– Saturday, 8:30am-5pm schedule. During the summer, the Youth Programs Manager typically works a Monday-Friday, 8:30am-5pm schedule. There is the possibility to have daily schedules shifted to accommodate afterschool programming, to work with community groups, and to attend trainings. The Youth Programs Manager is expected to coordinate and facilitate 3 or more overnight camping trips each year. The Youth Programs Manager is expected to work up to 2 Sundays a month to facilitate overnight programs and to support other youth and community programs.
This Youth Programs Manager works primarily in-person and is based at the Crissy Field Center in the Presidio. Any work from home or other remote work will be very limited, will be planned with other department staff, and will require supervisor approval.
For Fall 2022, the Youth Programs Department is specifically looking for candidates who with one or more of the following competencies:
Spanish Language Ability (Highly Desired). The Youth Programs Department works with many youth who speak Spanish as one of their primary languages. Candidates who can facilitate programs and build relationships with youth primarily in Spanish are highly encouraged to apply.
Curriculum Development. The Youth Programs Department is planning to solidify, adapt, and expand its curriculum-based outdoor education programming and seeks expertise in environmental justice and community-based science and activism and in developing and adapting curriculum to different ages, backgrounds, and identities.
Arts Integration. The Youth Programs Department recently moved into a new campus that includes an art lab. The department is looking to build staff capacity to manage art lab resources, teach different art mediums, and integrate art into various kinds of programming.
Key Duties and Responsibilities:
Management
Oversees multiple youth programs, including curriculum development, promotion, hiring of interns and smooth operation of the year-round programming.
Engages in strategic planning with partners and Youth Programs staff for new partnerships and deepening relationships in various communities.
Develops annual program goals and work plans and tracks progress.
Develops program evaluations that connect to program goals. Works with Youth Program staff to synthesize data and create program reports.
Collects program data. Tracks statistics such as attendance, participant-hours, demographics.
Supervises full-time or part-time staff, and interns throughout the year.
Oversees planning of annual events such as youth summits and culminating program events
Designs, coordinates, and implements youth campus out of school time drop in programs afterschool, in the evening and weekends.
Supports Youth Advisory role within the Golden Gate National Parks Conservancy and Golden Gate National Recreation Area. This includes strengthening the structure for specific program areas in collaborating and leads any additional initiatives to get youth input in park design and planning.
Oversees management of teaching spaces at the Youth Campus, including establishment of policies, maintenance of resources, budget tracking, staff training, and curriculum development.
Co-designs, coordinates, and implements additional programming and projects with other staff.
Programming
Responsible for developing and delivering weekly programming. Designs and implements programs using best practices in youth development and education pedagogies.
Facilitates programming in a variety of settings, including parks and other outdoor spaces, in classrooms/labs, and online when appropriate.
Oversees development of dynamic curriculum that incorporates a mix of leadership development, multicultural environmental education, future planning, and project-based learning.
Collaborates with Youth Programs staff, park partners and other community-based organizations to develop and implement curriculum, including outdoor outings, workshops, annual projects, and other events for middle and high school students.
Responsible and accountable for the physical, social and emotional safety of participants in the program while in training, on field trips, on overnight trips and while driving.
Responsible for driving 15 passenger vans for programs. This includes being able to secure and maintain the appropriate California Driver's License and necessary endorsements.
Oversees coordination and implementation of service projects, field trips, special projects, and overnight activities.
Provides regular mentorship and evaluation of participants and provides guidance in setting goals and exploring college and career paths.
Engages and meets with parents and guardians and provide an open door for communication and progress of their children.
Supports coordination of Summer Youth Internship placements.
Provides training for park staff, early career educators, interns, and community groups.
Ensures programs meet quality standards. Provide assessment and implementation of regular evaluations.
Supervision
Supervision of full-time and part-time Youth Programs staff, number varies on season and program priorities.
Supervision, mentorship, and independent oversight of up to 30 youth.
Supervision of volunteers.
Provides mid-year and end of the year evaluations focused on goal setting and growth for staff and for youth.
Fiscal Management
Oversees annual program expense budgets (typically $30,000-100,000).
Purchases supplies, tracks expenditures.
Manages distribution of youth educational awards.
Tracks expenses connected to grants to ensure appropriate and timely use of restricted and unrestricted grants.
Tracks participation and use of resources using Salesforce CRM.
Assist with grant reporting and presentations.
Collaboration and Outreach
Coordinates with program managers to develop strategy and recruit motivated youth from Bay Area Public Schools that are from often marginalized communities, which include Black, Indigenous and people of color, LGBTQ youth, low-income families or have barriers that traditionally prevent them from taking part in opportunities such as Park Youth Programs.
Outreaches to low income- serving community groups and schools for public events and programs
Supports youth to effectively outreach opportunities to their peers.
Tracks and communicates with alumni networks. Designs and implements events to continue engagement
Works in partnership with Parks Conservancy, Presidio Trust, and National Park Service to develop youth leadership opportunities at park and community events.
Represents the Parks Conservancy Youth Programs at regional conferences, gatherings, and events.
Helps to create and manage communication, social media content and outreach materials via website material, brochures, images, videos, and other promotional material.
Desired Knowledge, Skills, and Abilities:
Multiple years of direct service with youth, program coordination and design. An educational degree will be considered and valued.
Background in youth development, ethnic studies, environmental studies, education, child and adolescence development, recreation, or related field preferred.
Three years of combined experience in youth development and leadership, delivering programs for Middle or High School aged youth, particularly in underserved communities.
Demonstrated experience in curriculum development and delivery for middle and high school youth and can implement youth development principles, able to respond to youth needs, skills in crisis intervention, knowledge of local community resources.
Demonstrated experience in Multicultural Environmental Education, understanding of environmental justice issues, knowledge with issues related to the urban environment, current local, regional, and global events.
Demonstrated experience working with Middle and High School age youth from underserved, low income, and/or BIPOC (Black, Indigenous and People of Color) communities in the Bay Area including mentoring and helping youth set goals and overcome obstacles.
Interpersonal skills: considers and responds appropriately to the needs and capabilities of different people in different situations; is tactful and treats others with respect; relates effectively to others when encountering difficult situations.
Teamwork: Pitches in and contributes to achieving group goals; supports everyone's efforts to succeed; balances team and individual responsibilities.
Judgment: exhibits sound and accurate judgment; can clearly explain reasoning for decisions; includes appropriate people in decision-making process; demonstrates persistence and overcomes obstacles; takes calculated risks to accomplish goals.
Leadership: exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others, takes ownership and responsibility for challenges and successes of program, staff, and interns.
Experience leading groups on outdoor and overnight trips.
Strong group management skills and ability to build a community with participants; exhibits confidence in self and others; inspires and motivates others to perform well.
Creative, energetic, and self-motivated, ability to take initiative and recognize what needs to be done.
Ability to take direction and feedback in a constructive manner.
Able to work a flexible work schedule including weekends and overnights.
Organization: able to work on multiple projects, set milestones and ensure timelines and deadlines are met.
Multilingual: able to speak language(s) other than English that serve Bay Area communities.
Licenses
Valid CA Driver’s License with 2 years of driving experience and ability to operate a 15-passenger vehicle. Employees must have a clean driving record and can obtain the appropriate California Driver’s License with passenger endorsement. Training and testing will be incorporated into work time. Fees for license and required medical examination will be reimbursed.
CPR and First Aid certification- will assist upon hire.
Computer Skills
Competent in the use of Microsoft Office suite, especially including Word, Excel, PowerPoint, Teams, and Digital Editing software.
Experience with media, audio/visual technology, and video editing/production desired. Familiarity with Salesforce or other program tracking system for tracking program statistics.
Health and Safety
It is the policy of the Golden Gate National Parks Conservancy to create and maintain a safe and healthful workplace free from recognized hazards that may cause harm to employees, consistent with and in compliance with applicable state and federal laws. Employees will play an active role in creating a safe and healthy workplace and will comply with all applicable health and safety rules. The Conservancy is committed to the goal of implementing an effective health and safety program and an injury prevention program.
Based on the current state of the COVID-19 pandemic, the Parks Conservancy requires all employees, interns, and independent contractors to be vaccinated and to provide proof of such vaccination as a condition of employment or performing contract work.
Physical Requirements & Work Environments:
Schedule (School Year): Typically Tuesday– Saturday, 8:30am to 5pm, with some after school programming. Schedule (Summer): Typically Monday-Friday, 8:30am to 5pm, with some weekend and evening work. Some Sundays. 3 or more overnight programs a year.
Works primarily in-person and is based at the Crissy Field Center in the Presidio. Youth Programs Staff are expected to be in person 3-5 days a week. Any remote work is planned in advance with other department staff and requires supervisor approval.
Work is performed in multiple settings, including at a desk in an office, in front of a computer, in indoor teaching spaces such as classrooms, and in outdoor settings such as parks.
Work is both sedentary and active—including sitting, standing, walking, moderate hiking, squatting, kneeling.
Work requires regular trips by car.
Ability to work outside in inclement weather, and ability to navigate uneven terrain.
Ability to work in an active and sometimes noisy office environment.
Supervision: This position is supervised by one of the Parks Conservancy’s Associate Directors.
How to apply:
Visit www.parksconservancy.org/careers for full position description and to apply.
Apply by August 1st, 2022. Applications received after August 1st are not guaranteed to be reviewed.
Target Start Date is August 29th, 2022
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