Most recent job postings at Outdoor Research
via In Solidarity Job Board posted_at: 22 days agosalary: 20 an hour
Location: Seattle, Hybrid Rate of Pay: $20.00 per hour... About Outdoor Research At Outdoor Research®, we built a company from a feeling: the urge to get out. It's what drives us. We love coming to work every day and inventing even better solutions to what nature throws our way. But we're more than just the gear we build. We're part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to Location: Seattle, Hybrid

Rate of Pay: $20.00 per hour...

About Outdoor Research

At Outdoor Research®, we built a company from a feeling: the urge to get out. It's what drives us. We love coming to work every day and inventing even better solutions to what nature throws our way. But we're more than just the gear we build. We're part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to exploring our outdoor passions and challenging ourselves in the mountains, water, and deserts of the planet we love so much.

And we want you in it because we're pretty sure that the bigger our community gets, the better off the world will be.

Our Values

Curiosity – We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals.

Passion - We love what we do and take pride in sharing our work with others.

Innovation- We are complex problem solvers.

Collaboration - We are better together.

Community – We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

About these internship opportunities:

Outdoor Research is looking to build diversity in the outdoor industry by offering 5 underrepresented students the opportunity to intern within one of our ten departments for 6 weeks. Interns will have the opportunity to work on projects that build their skillset, learn cross functional dynamics and building connections within the outdoor industry along with fellow interns. You’ll have the opportunity to present your final project to the Executive Team.

Which departments are you interested in learning more about?
• Direct to Consumer - The e-commerce team combines technology, user experience, analytics, merchandising and digital marketing to develop a direct relationship with our customers.
• Marketing OR – Attracting new customers in our established OR outdoor apparel line (building on current momentum in the outdoor industry)
• Materials – Selecting the appropriate materials for the needed garment, balancing many variables in the process – breathability, waterproofness, durability, availability, sustainability and price, etc.
• Product Design – Designing future styles based on market analysis and consumer needs
• Sales – Wholesale or OR Pro - Working with our various sales representatives, distributors and specialty retailers (ski shops, REI, outdoor stores, etc.) across the country / globe to align order fulfillment and provide top class service.
• Supply Chain- Ensure that the right amount of product is available to the customer at the right place and the right time (Forecasting customer demand, executing procurement plan, monitoring production, coordinating delivery from factories to fulfillment centers)

What should you bring to the table?
• Curiosity for your own career direction and a desire to get outdoors
• Attending college and over the age of 18 years of age.

Anticipated Internship Dates: June 20 – July 28

Located in Seattle, interns would need to be in-house at least 3 days per week dependent on the department.

Outdoor Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

Our company’s Core Mission is to provide innovation and inspiration for the relentless adventurer. Please visit us at www.outdoorresearch.com for more information
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via ZipRecruiter posted_at: 20 days agoschedule_type: Full-timesalary: 20–22 an hour
Location: Seattle, Hybrid, Required to be in office 3 days per week. Rate: $20.00 - $22.00 hour... About this role The primary role of the Dealer Services Specialist is to maintain and update Outdoor Research’s Commercial Wholesale order book, handle inquiries about products, orders, and returns in a timely, accurate and professional manner, resolve discrepancies in orders and billing, assist in data analysis and provide suggestions accordingly, Location: Seattle, Hybrid, Required to be in office 3 days per week.

Rate: $20.00 - $22.00 hour...

About this role

The primary role of the Dealer Services Specialist is to maintain and update Outdoor Research’s Commercial Wholesale order book, handle inquiries about products, orders, and returns in a timely, accurate and professional manner, resolve discrepancies in orders and billing, assist in data analysis and provide suggestions accordingly, and attend dealer meetings as necessary

The Dealer Services Specialist is a proactive collaborator who is passionate about providing excellent service and driving success through our retailers. They are a strong internal advocate for our dealer accounts and have exceptional problem-solving skills to help improve overall customer experience.

OR strives to deliver extraordinary service in every interaction. We are committed to evaluating processes and making it easy for all customers to do business with our team. Every individual who contacts the Outdoor Research Dealer Services department should leave with a positive impression and experience.

Duties
• Respond in a timely, professional, and positive manner to all e-mail, fax, phone, etc. inquiries regarding Outdoor Research orders and products. This will include but is not limited to new purchase orders, product availability inquiries, product information, shipping status, warranty/returns, etc.
• Ensure accuracy of orders, returns, customer accounts, and all other related transactions.
• Work with finance, planning, marketing, sales, and shipping/receiving departments to set up and manage accounts, provide necessary reporting, and communicate issues that affect shipment of orders, customer/dealer relationships, and revenue.
• Manage all account details, assuring all information is up to date and accurate; this includes, but is not limited to, adding new store/ship to locations as needed, adding and/or removing contacts as notified and/or updating all affected departments of new Vendor Guide requirements.
• Support Sales Manager and territory Sales Reps through regular maintenance of accounts as well as proactive and regular review of open orders and exception reports. If applicable. notify rep accordingly and resolve issues in a timely manner.
• Regularly review processes and procedures used for account maintenance and offer advice in development of new strategies where appropriate, keeping in mind customer experience and efficient operations as key priorities.
• Process returns/warranties per department procedures, using proper cancellation codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments, as necessary.
• Prioritize daily tasks and projects to accomplish job duties with a high level of accuracy and timeliness.
• Establish and maintain positive working relationships with coworkers, outside sales reps, buyers, and all other contacts with which you interact.
• Gain in-depth knowledge and understanding of all Outdoor Research products through participation in on-site and off-site product training events and clinics.
• Other duties may be assigned. All of the above are to be performed while adhering to Outdoor Research operational procedures, policies, and safety rules
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via In Solidarity Job Board posted_at: 17 days agoschedule_type: Full-timesalary: 60K–75K a year
Location: Seattle & Des Moines ... Position: Full Time Rate: $60,000 - $75,000, Potential for monthly sales bonus About Outdoor Research At Outdoor Research®, we built a company from a feeling: the urge to get out. It is what drives us. We love coming to work every day and inventing ever better solutions to what nature throws our way. But we are more than just the gear we build. We are part of a community of friends whose lives are connected by Location:
Seattle & Des Moines
...
Position: Full Time

Rate: $60,000 - $75,000, Potential for monthly sales bonus

About Outdoor Research

At Outdoor Research®, we built a company from a feeling: the urge to get out. It is what drives us. We love coming to work every day and inventing ever better solutions to what nature throws our way. But we are more than just the gear we build. We are part of a community of friends whose lives are connected by our common need to be outside. Our community is devoted to exploring our outdoor passions and challenging ourselves in the mountains, water, and deserts of the planet we love so much.

And we want you in it, because we are pretty sure that the bigger our community gets, the better off the world will be.

About this role

We are looking for an organized, disciplined, and energetic leader who will run the operations of the Outdoor Research retail store(s) in both Seattle and Des Moines.

What you will do
• Greet and thank customers in a helpful, positive, manner throughout the purchasing/decision process to provide them with a memorable visit.
• Inspire the customers through education of our product while inspiring your team by leading by example.
• Drive sales staff to attain monthly/yearly sales plans while also being responsible for staying within monthly/yearly operating expense budget.
• Create seasonal inventory stocking plans in line with seasonal ‘open to buy’ in partnership with Retail Store Inventory Specialist.
• Manage assistant store managers at each store location while being responsible for overall sales associate store coverage.
• Manage relationship and purchasing duties with 3rd party vendors stocked in OR’s retail stores
• Train new and existing team on customer service techniques, sales techniques, and product, keeping everyone up to date on new product and innovations so our customers each have expert, enthusiastic and up to date advice from the team.
• Attend final seasonal CTC meetings and ensure seasonal key product and marketing stories are represented in store.
• Collaborate with in-house marketing & sales teams to execute store layout and rotating merchandising plans.
• Innovate ideas of how to constantly improve our retail process in an ever-changing market keeping OR competitive and on the edge of new concepts.
• Collaborate with community groups to host store events with Marketing and Sales teams.

What you should bring to the table?
• Five plus years of experience in retail sales
• Retail management experience
• Merchandise planning familiarity
• Active or previous participation in one or more of OR core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word) and point of sale systems
• College degree or equivalent

What do we bring to the table?
• 11 paid holidays each year and 3 floating holidays
• Comprehensive medical, dental and vision plans
• Transportation benefits
• PTO and sick/safe time
• Paid volunteer time
• 401k with discretionary company match
• Ron Gregg Outdoor Benefit
• Bouldering wall
• Product discounts
• Employee interest groups including various sports activities and our one and only Fun Force club

Outdoor Research is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

Our company’s Core Mission is to provide innovation and inspiration for the relentless adventurer. Please visit us at www.outdoorresearch.com for more information
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via LinkedIn posted_at: 21 days agosalary: 20 an hour
Location: Seattle, Hybrid, department dependent Rate of pay $20.00 per hour... About these internship opportunities: Outdoor Research is looking to build diversity in the outdoor industry by offering 5 underrepresented students the opportunity to intern within one of our ten departments for 6 weeks. Interns will have the opportunity to work on projects that build their skillset, learn cross functional dynamics and building connections within the Location: Seattle, Hybrid, department dependent

Rate of pay $20.00 per hour...

About these internship opportunities:

Outdoor Research is looking to build diversity in the outdoor industry by offering 5 underrepresented students the opportunity to intern within one of our ten departments for 6 weeks. Interns will have the opportunity to work on projects that build their skillset, learn cross functional dynamics and building connections within the outdoor industry along with fellow interns. You’ll have the opportunity to present your final project to the Executive Team.

Which departments are you interested in learning more about?
• Direct to Consumer - The e-commerce team combines technology, user experience, analytics, merchandising and digital marketing to develop a direct relationship with our customers.
• Marketing – Attracting new customers in our established OR outdoor apparel line (building on current momentum in the outdoor industry)
• Materials – Selecting the appropriate materials for the needed garment, balancing many variables in the process – breathability, waterproofness, durability, availability, sustainability and price, etc.
• Product Design – Designing future styles based on market analysis and consumer needs
• Sales – Wholesale or OR Pro - Working with our various sales representatives, distributors and specialty retailers (ski shops, REI, outdoor stores, etc.) across the country / globe to align order fulfillment and provide top class service.
• Supply Chain- Ensure that the right amount of product is available to the customer at the right place and the right time (Forecasting customer demand, executing procurement plan, monitoring production, coordinating delivery from factories to fulfillment centers)

Anticipated Internship Dates: June 20 – July 28

Located in Seattle, interns would need to be in-house at least 3 days per week dependent on the department.

What you should bring to the table:

· Curiosity for your own career direction and a desire to get outdoors.

Preferred Qualifications:

· Attending college and over the age of 18 years of age
Show more details...
via BeBee posted_at: 2 days agoschedule_type: Full-time
Share Email Opening Apply Now ) Title Dealer Service Specialist, OR Pro About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gr Share Email Opening Apply Now ) Title Dealer Service Specialist, OR Pro About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gr Show more details...
via ZipRecruiter schedule_type: Full-time
Compensation: $17.27 - $17.51 DOE About this role... The Sales Associate assists in the daily operations of the Outdoor Research Des Moines Store and upholds the Outdoor Research brand identity and culture. What you will do • A commitment to provide Outdoor Research Legendary customer service • Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process • Opening and/or closing the Compensation: $17.27 - $17.51 DOE

About this role...

The Sales Associate assists in the daily operations of the Outdoor Research Des Moines Store and upholds the Outdoor Research brand identity and culture.

What you will do
• A commitment to provide Outdoor Research Legendary customer service
• Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
• Opening and/or closing the store
• Counting down registers and printing off nightly reports
• Loss prevention
• Keeping store neat and clean
• Weekly inventory counts
• Other duties as assigned by the Store Manager and/or Assistant Manager
Show more details...
via Glassdoor posted_at: 23 days agoschedule_type: Full-time
Location: Des Moines, WA. In-office Position: Full Time... Compensation: $18.00 About this role Outdoor Research is looking for an energetic, customer-focused individual to join the Consumer Service team. This position reports to the Sr. Manager of Customer Experience and works closely with the Consumer Service Lead as well as the rest of the Consumer Service team. A Seasonal Consumer Service Representative handles consumer phone and email inquiries Location: Des Moines, WA. In-office

Position: Full Time...

Compensation: $18.00

About this role

Outdoor Research is looking for an energetic, customer-focused individual to join the Consumer Service team. This position reports to the Sr. Manager of Customer Experience and works closely with the Consumer Service Lead as well as the rest of the Consumer Service team. A Seasonal Consumer Service Representative handles consumer phone and email inquiries about our products, orders, returns, warranty claims and .com interactions. We focus on doing this in a timely, accurate, and professional manner.

We pride ourselves on having some of the best customer services around. The ultimate responsibility of the Seasonal Consumer Service Representative is to deliver an extraordinary experience to all internal and external customers.

What you will do
• Respond in a timely, professional, and positive manner to all forms of inquiries regarding Outdoor Research orders and products. Including but not limited to product availability inquiries, product information, shipping status, warranty/returns, etc.
• Assist customers in all warranty-related inquiries; gather all info from customers, build return information in the system, and set up the customer with a comparable replacement product.
• Provide detailed input to customers to find the best product for their needs and help them build their order.
• Through communications from Ecommerce Marketing and Sales managers, keep up to date on all site deals and promotions; communicate details to customers as needed. As well as communicating any errors reported by customers, back to the Ecommerce team.
• Process returns and exchanges per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
• Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
• Gain in-depth knowledge and understanding of all Outdoor Research products and the brand story through participation in on-site and off-site product training events and clinics
Show more details...
via Talentify posted_at: 8 days agoschedule_type: Full-time
Location: Seattle, Potential for Hybrid, department dependant. Our Values... Curiosity ? We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team and as individuals. Passion - We love what we do and take pride in sharing our work with others. Innovation- We are complex problem solvers. Collaboration - We are better together. Community ? We embrace the collective impact we can have from our diverse perspectives; Location: Seattle, Potential for Hybrid, department dependant.

Our Values...

Curiosity ? We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team and as individuals.

Passion - We love what we do and take pride in sharing our work with others.

Innovation- We are complex problem solvers.

Collaboration - We are better together.

Community ? We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

About these internship opportunities:

Outdoor Research is looking to build diversity in the outdoor industry by offering 5 underrepresenting students the opportunity to intern within one of our departments for 6 weeks. Interns will have the opportunity to work on projects that build their skillset, learn cross functional dynamics and building connections within the outdoor industry along with fellow interns.

Which departments are you interested in learning more about?
• Direct to Consumer - The e-commerce team combines technology, user experience, analytics, merchandising and digital marketing to develop a direct relationship with our customers
• Marketing ? Attracting new customers in our established apparel line (building on current momentum in the outdoor industry)
• Materials ? Selecting the appropriate materials for the needed garment, balancing many variables in the process ? breathability, waterproofness, durability, availability, sustainability and price, etc.
• Product Design ? Designing future styles based on market analysis and consumer needs
• Sales ? Wholesale or OR Pro - Working with our various sales representatives, distributors and specialty retailers (ski shops, REI, outdoor stores, etc.) across the country / globe to align order fulfillment and provide top class service.
• Supply Chain- Ensure that right amount of product is available to customer at right place and right time (Forecasting customer demand, executing procurement plan, monitoring production, coordinating delivery from factories to fulfillment centers)

Anticipated Internship Dates: June 20 ? July 28

Located in Seattle, interns would need to be in-house at least 3 days per week dependent on department
Show more details...
via Lensa posted_at: 6 days agoschedule_type: Full-time
Share Email Opening Apply Now (Main.asp?JID=115657&BID=91&LoID=263073&R_ID=5081730&FID=1&Ad=&Refer=&PositionID=442388&ssbgcolor=&SearchScreenID=6428&CountryID=3) Title Retail Sales Associate... About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from Share Email Opening Apply Now (Main.asp?JID=115657&BID=91&LoID=263073&R_ID=5081730&FID=1&Ad=&Refer=&PositionID=442388&ssbgcolor=&SearchScreenID=6428&CountryID=3)

Title Retail Sales Associate...

About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Position Retail Sales Associate

Description

Compensation: $17.27 - $17.51 DOE

About this role

The Sales Associate assists in the daily operations of the Outdoor Research Des Moines Store and upholds the Outdoor Research brand identity and culture.

What you will do
• A commitment to provide Outdoor Research Legendary customer service
• Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
• Opening and/or closing the store
• Counting down registers and printing off nightly reports
• Loss prevention
• Keeping store neat and clean
• Weekly inventory counts
• Other duties as assigned by the Store Manager and/or Assistant Manager

Position Requirements

What you should bring to the table
• Active participation in one or more of Outdoor Research core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word, etc.) and point of sale systems
• Previous experience providing excellent customer service in various settings such as retail or similar
• Previous cash/credit handling/transaction experience
• Meets or exceeds schedule and attendance requirements
• Must be able to communicate easily and clearly in English

What do we bring to the table?
• 11 paid holidays each year and 3 floating holidays
• Transportation benefits
• PTO
• Paid volunteer time
• Comprehensive medical, dental and vision plans
• 401K with discretionary match
• Product discounts

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

Location Des Moines, WA

EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.

OR supports this commitment with an Affirmative Action Program, which is updated annually. The

objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department
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via Glassdoor posted_at: 6 days agoschedule_type: Full-timesalary: 18–19 an hour
Location: Des Moines, WA, Hybrid 3 days In House Compensation: $18.00- $19.00 hourly... About this role Outdoor Research is looking for an energetic, customer-focused individual to join the Consumer Service team. This position reports to the Sr. Manager of Customer Experience and works closely with the Consumer Service Lead as well as the rest of the Consumer Service team. A Consumer Service Representative handles consumer phone and email inquiries Location: Des Moines, WA, Hybrid 3 days In House

Compensation: $18.00- $19.00 hourly...

About this role

Outdoor Research is looking for an energetic, customer-focused individual to join the Consumer Service team. This position reports to the Sr. Manager of Customer Experience and works closely with the Consumer Service Lead as well as the rest of the Consumer Service team. A Consumer Service Representative handles consumer phone and email inquiries about our products, orders, returns, warranty claims and .com interactions. We focus on doing this in a timely, accurate, and professional manner.

We pride ourselves on having some of the best customer services around. The ultimate responsibility of the Consumer Service Representative is to deliver an extraordinary experience to all internal and external customers.

What you will do
• Respond in a timely, professional, and positive manner to all forms of inquiries regarding Outdoor Research orders and products. Including but not limited to product availability inquiries, product information, shipping status, warranty/returns, etc.
• Assist customers in all warranty-related inquiries; gather all info from customers, build return information in the system, and set up the customer with a comparable replacement product.
• Provide detailed input to customers to find the best product for their needs and help them build their order.
• Through communications from Ecommerce Marketing and Sales managers, keep up to date on all site deals and promotions; communicate details to customers as needed. As well as communicating any errors reported by customers, back to the Ecommerce team.
• Process returns and exchanges per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
• Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
• Gain in-depth knowledge and understanding of all Outdoor Research products and the brand story through participation in on-site and off-site product training events and clinics
Show more details...