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Oregon Public Broadcasting
OPB.org is the official website of Oregon Public Broadcasting (OPB), a non-profit media organization that serves the state of Oregon and surrounding regions. The website features a wide range of news, information, and entertainment resources for audiences in the Pacific Northwest. Visitors can access local news, educational content, podcasts, environmental coverage, and entertainment programming, including music and television shows. OPB.org also provides resources for educators, such as lesson plans, media tools, and professional development opportunities. The website aims to promote public awareness, engagement, and conversation around important issues facing the region and beyond.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityAshburn, Virginia
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Latitude\Longitude39.0481 / -77.4728 Google Map
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Traffic rank#8,073 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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OwnerOregon Public Broadcasting
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BrandingOPB
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AffiliationsRadio:,NPR,APM,PRX,Television:,PBS,(1970–present),APT
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First air dateRadio: January 23, 1923,Television: October 7, 1957
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Former affiliationsNET,(1957–1970)
Traffic rank
#8,073
#8,073
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for Oregon Public Broadcasting
Newest job postings for Oregon Public Broadcasting
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-timesalary: 60K–74.9K a year
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and... issues of the region, providing context and a deeper
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and... issues of the region, providing context and a deeper understanding. OPB's independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
OPB is hiring a Maintenance Engineer at our Network Operations Center. In this position you will support OPB's mission by keeping our infrastructure running, enabling our content creators to keep our audience informed 24/7. This role performs a blend of IT and traditional broadcast tasks and as such we're looking for someone with an agile mind, innate curiosity and priority for safety. The Network Operations Center (NOC) Maintenance Engineer is an integral part of the Engineering team and reports to the Chief Engineer.
The Northwest region consists of 17 sites reaching from Astoria to the Dalles. The majority of the time will be spent at the Macadam NOC.
It's an exciting time for OPB as the technological landscape continually evolves. By maintaining uptime of our transmitters, your work enables our radios shows such as "Think Out Loud®" to broadcast to our hundreds of thousands of listeners, the airing of Sesame Street to children across the region, and access to important news around the clock.
Position Details
Maintenance Engineers are responsible for the installation, maintenance, and documentation of the technical infrastructure that supports OPB's content creation, distribution, and broadcast. Works in conjunction with Engineering management, IT staff, equipment operators, and end users to ensure smooth technical operation throughout OPB's media supply and distribution chain. Provides professional and friendly service to end users through a help desk and responds to outages or equipment malfunctions with emergency maintenance. Works with Engineering management and other Engineers to help design and implement new technology to enable the achievement of OPB's goals.
Responsibilities
50% -With minimal supervision, repair, maintain, update, and install video, audio, and distribution-related electronic equipment. This includes responding to help desk tickets, working with automation systems, video servers and routers, and quickly fixing tools and systems used by content creators. This also includes data entry for OPB's purchasing and tracking systems.
30% - Manage and help to design the Engineering IP network and server infrastructure, to include network gear design and configuration, the installation and updating of necessary software/firmware, and tracking of IP and VLAN usage.
15% - Documentation of maintenance records using Visio, CAD, Word, Excel. Maintain and update all drawings and update all equipment maintenance records. Procedures developed to accomplish this will be organized and understood by all.
5% - Other duties as assigned.
Working Conditions
This position spends the majority of time in the Network Operations Center at OPB, including during inclement weather. Work schedule will be determined by OPB business needs. Currently Network Center staff work 8 ½ - 9-hour shifts (including a lunch break) between 7am and 7pm, Monday through Friday. Work will include travel to OPB sites across the state as needed and may include varying shifts including evenings, overnights, weekends, holidays and being a part of an on-call rotation.
Exposure to very high voltages and RF non-ionizing radiation is possible at most sites. The work may require challenging physical activity, including lifting up to 50 pounds and moving up to 75 pounds, working in inclement weather, walking or hiking around 2 miles (possibly in snowshoes), and possible tower climbing.
Minimum Qualifications
• Three years' experience in broadcast engineering.
• Excellent troubleshooting and root cause analysis skills.
• Good oral and written communications and interpersonal skills.
• Customer-service oriented and tactful. Must maintain harmonious relationships with co-workers and interact with the general public in a professional and competent manner.
• Must take initiative and balance multiple priorities with speed and accuracy, with the ability to self-organize and drive projects to completion with minimal oversight.
• Organized and meticulous, oriented to problem solving, teamwork, systematic thinking, constant pursuit of improvement.
• Familiarity with broadcast signal formats such as SDI, HD-SDI, ASI, AES, LTC, Word Clock, analog sync, SMPTE 2110 and 2022-6, and others.
• Working knowledge media file formats such as MXF, MP4, and WAV; experience with codecs such as XDCam50, h.264, h.265, and others.
• Knowledge of video and broadcast fundamentals including understanding signal flow of complex systems.
• Knowledge of technical design, construction, maintenance, and operations of broadcast systems.
• Knowledge of test equipment and tools used for troubleshooting broadcast infrastructure.
• Knowledge of video editing fundamentals including at least two years' experience with non-linear editing systems or digital audio workstations.
• Experience configuring and maintaining large IP networks, including Layer 3 routing, VLAN management, and multicast management.
• Understanding of AoIP and IPTV systems.
• Experience working with television and radio automation and playout systems and content management systems.
• Experience working in both Windows workstation and server operating systems.
• Ability to accurately document complex video, audio, and IT systems.
• Must have valid driver's license with a clean driving record.
• Enthusiasm for the mission of OPB.
Preferred Qualifications
• Two-year Electronics Degree or similar experience.
• SBE Certification of CBRE/CBTE or higher.
• Experience with system design and documentation using either CAD and/or Visio.
• Experience with Adobe Creative Cloud suite of NLE and DAW tools.
• Experience operating 4WD off-road vehicles, including knowledge of safe operation on unimproved, muddy, or snowy roads.
• Knowledge of outdoor safety and best practices when working in challenging remote conditions, including cold weather survival and wilderness first aid.
• Tower climbing experience or tower/rigging certification.
Additional Information
• This position reports to the Chief Engineer, is union represented and benefits eligible
• The probable hiring range for this nonexempt position is between the hourly equivalent of $60,000 - 74,900 annually, depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination.
• This position has access to highly sensitive data and therefore must pass a background check.
• This position requires a valid driver's license and will require consent to OPB conducting a driving record check. Employees will not be allowed to use a company or personal vehicle for work purposes without completion and satisfactory results of this check.
How to Apply
Click on the apply button below. You will be asked to create an account, upload your cover letter and resume and answer a few position-related questions. Once you click "submit" you cannot make changes to your application.
This position is open until filled.
OPB is an Equal Opportunity Employer Show more details...
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and... issues of the region, providing context and a deeper understanding. OPB's independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
OPB is hiring a Maintenance Engineer at our Network Operations Center. In this position you will support OPB's mission by keeping our infrastructure running, enabling our content creators to keep our audience informed 24/7. This role performs a blend of IT and traditional broadcast tasks and as such we're looking for someone with an agile mind, innate curiosity and priority for safety. The Network Operations Center (NOC) Maintenance Engineer is an integral part of the Engineering team and reports to the Chief Engineer.
The Northwest region consists of 17 sites reaching from Astoria to the Dalles. The majority of the time will be spent at the Macadam NOC.
It's an exciting time for OPB as the technological landscape continually evolves. By maintaining uptime of our transmitters, your work enables our radios shows such as "Think Out Loud®" to broadcast to our hundreds of thousands of listeners, the airing of Sesame Street to children across the region, and access to important news around the clock.
Position Details
Maintenance Engineers are responsible for the installation, maintenance, and documentation of the technical infrastructure that supports OPB's content creation, distribution, and broadcast. Works in conjunction with Engineering management, IT staff, equipment operators, and end users to ensure smooth technical operation throughout OPB's media supply and distribution chain. Provides professional and friendly service to end users through a help desk and responds to outages or equipment malfunctions with emergency maintenance. Works with Engineering management and other Engineers to help design and implement new technology to enable the achievement of OPB's goals.
Responsibilities
50% -With minimal supervision, repair, maintain, update, and install video, audio, and distribution-related electronic equipment. This includes responding to help desk tickets, working with automation systems, video servers and routers, and quickly fixing tools and systems used by content creators. This also includes data entry for OPB's purchasing and tracking systems.
30% - Manage and help to design the Engineering IP network and server infrastructure, to include network gear design and configuration, the installation and updating of necessary software/firmware, and tracking of IP and VLAN usage.
15% - Documentation of maintenance records using Visio, CAD, Word, Excel. Maintain and update all drawings and update all equipment maintenance records. Procedures developed to accomplish this will be organized and understood by all.
5% - Other duties as assigned.
Working Conditions
This position spends the majority of time in the Network Operations Center at OPB, including during inclement weather. Work schedule will be determined by OPB business needs. Currently Network Center staff work 8 ½ - 9-hour shifts (including a lunch break) between 7am and 7pm, Monday through Friday. Work will include travel to OPB sites across the state as needed and may include varying shifts including evenings, overnights, weekends, holidays and being a part of an on-call rotation.
Exposure to very high voltages and RF non-ionizing radiation is possible at most sites. The work may require challenging physical activity, including lifting up to 50 pounds and moving up to 75 pounds, working in inclement weather, walking or hiking around 2 miles (possibly in snowshoes), and possible tower climbing.
Minimum Qualifications
• Three years' experience in broadcast engineering.
• Excellent troubleshooting and root cause analysis skills.
• Good oral and written communications and interpersonal skills.
• Customer-service oriented and tactful. Must maintain harmonious relationships with co-workers and interact with the general public in a professional and competent manner.
• Must take initiative and balance multiple priorities with speed and accuracy, with the ability to self-organize and drive projects to completion with minimal oversight.
• Organized and meticulous, oriented to problem solving, teamwork, systematic thinking, constant pursuit of improvement.
• Familiarity with broadcast signal formats such as SDI, HD-SDI, ASI, AES, LTC, Word Clock, analog sync, SMPTE 2110 and 2022-6, and others.
• Working knowledge media file formats such as MXF, MP4, and WAV; experience with codecs such as XDCam50, h.264, h.265, and others.
• Knowledge of video and broadcast fundamentals including understanding signal flow of complex systems.
• Knowledge of technical design, construction, maintenance, and operations of broadcast systems.
• Knowledge of test equipment and tools used for troubleshooting broadcast infrastructure.
• Knowledge of video editing fundamentals including at least two years' experience with non-linear editing systems or digital audio workstations.
• Experience configuring and maintaining large IP networks, including Layer 3 routing, VLAN management, and multicast management.
• Understanding of AoIP and IPTV systems.
• Experience working with television and radio automation and playout systems and content management systems.
• Experience working in both Windows workstation and server operating systems.
• Ability to accurately document complex video, audio, and IT systems.
• Must have valid driver's license with a clean driving record.
• Enthusiasm for the mission of OPB.
Preferred Qualifications
• Two-year Electronics Degree or similar experience.
• SBE Certification of CBRE/CBTE or higher.
• Experience with system design and documentation using either CAD and/or Visio.
• Experience with Adobe Creative Cloud suite of NLE and DAW tools.
• Experience operating 4WD off-road vehicles, including knowledge of safe operation on unimproved, muddy, or snowy roads.
• Knowledge of outdoor safety and best practices when working in challenging remote conditions, including cold weather survival and wilderness first aid.
• Tower climbing experience or tower/rigging certification.
Additional Information
• This position reports to the Chief Engineer, is union represented and benefits eligible
• The probable hiring range for this nonexempt position is between the hourly equivalent of $60,000 - 74,900 annually, depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination.
• This position has access to highly sensitive data and therefore must pass a background check.
• This position requires a valid driver's license and will require consent to OPB conducting a driving record check. Employees will not be allowed to use a company or personal vehicle for work purposes without completion and satisfactory results of this check.
How to Apply
Click on the apply button below. You will be asked to create an account, upload your cover letter and resume and answer a few position-related questions. Once you click "submit" you cannot make changes to your application.
This position is open until filled.
OPB is an Equal Opportunity Employer Show more details...
via Glassdoor
posted_at: 8 days agoschedule_type: Full-timesalary: 60K–73.3K a year
Podcast Producer
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices
Podcast Producer
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper understanding. OPB’s independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
We’re hiring a Podcast Producer, whose focus will be to showcase OPB content in a way that will resonate with a podcast audience. You will bring to fruition various podcast projects that highlight the work of our talented content team.
This position is perfect for someone with a background in journalism, who has some audio editing experience and a digital-audio-first mindset. We’re seeking a big picture thinker who likes planning and strategy and understands the podcast industry or has genuine curiosity to learn about it.
There is an opportunity for you to make your mark! This is a new and fresh approach to podcasting within local NPR stations. The person in this position will be the second to join the podcast department. You’ll partner with our Executive Editor of Talk and Podcast and the other Podcast Producer to help craft a vision for how we move this work forward.
Position Details
The Podcast Producer assists the development of podcast episodes and series from the initial pitch to final product, working in collaboration with multiple departments to ensure the most effective and impactful content. The Producer works with the Executive Editor of Talk and Podcasts to steer podcasts, documentaries and other audio products from reporting to story scripting and presentation, to powerful use of sound. The producer knows what makes a good story, understands the logistical steps to make it happen, and applies their technical skills to bring it to life.
Responsibilities
• 55% - Collaborate with existing shows and content producers at OPB to create audio-rich on-demand content. Work with reporters, producers and editors at OPB to outline editorial content and audio clips, write scripts, and incorporate promotions and underwriting. Work with hosts to track scripting and draft mixes. Work with Executive Editor of Talk and Podcasts to think through podcast strategy for existing shows and content throughout OPB and ensure that equity and inclusion are embedded into the way work gets completed .
• 30% - Collaborate with existing shows and content producers at OPB to create audio-rich on-demand content. Work with reporters, producers and editors at OPB to outline editorial content and audio clips, write scripts, and incorporate promotions and underwriting. Work with hosts to track scripting and draft mixes. Work with Executive Editor of Talk and Podcasts to think through podcast strategy for existing shows and content throughout OPB and ensure that equity and inclusion are embedded into the way work gets completed .
• 10% - Pitch, pilot and produce new stories and projects.
• 5% - Other duties, as assigned.
Working Conditions
Most work is done in an office, studio or other indoor location. Some travel in-state and nationally may be necessary. Lifting or carrying equipment may be required. Extended periods of sitting and standing may be necessary. The work requires, working evenings, weekends and/or starting the work day early, and occasional travel to remote locations and possibly working in inclement weather.
Minimum Qualifications
• Bachelor’s degree or equivalent experience.
• Three years experience in journalism, ideally as a producer in on demand audio.
• Demonstrated skill producing and mixing audio.
• Experience writing and communicating online (website, Facebook, Twitter, etc.) in a professional capacity.
• Strong organizational and time management skills.
• Strong oral and written communication and interpersonal skills.
• Experience working collaboratively and communicating effectively with all team members.
• Experience working independently, meeting deadlines and taking direction.
• Knowledge of public media environment, online news, and the podcast ecosystem.
• Demonstrated ability to uphold high ethical standards for journalism.
• Enthusiasm for the mission of OPB.
Preferred Qualifications
• Knowledge of AP style, fact checking, and investigative techniques
• Experience developing and editing audio content with proven reach and impact.
• An understanding of the production sensibilities of podcasting and how to incorporate longform storytelling approaches
• Experience coordinating/collaborating with audio hosts, reporters, producers, sound designers
• Enthusiasm for the changing news production environment and the tools and software used to facilitate our work.
• Ability to balance day-to-day editorial planning while also working on longer-term projects.
• Experience taking and editing photos and videos.
Additional Information
• This position reports to Executive Editor, Talk and Podcast and is benefits eligible
• The probable hiring range for this exempt position is between $60,000 and $73,300 annually depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination.
How to Apply
For application instructions, please visit OPB's careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click “submit” you cannot make changes to your application.
Your application materials are due by 8:59 PM Pacific Time on March 22, 2022.
OPB is an Equal Opportunity Employer Show more details...
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper understanding. OPB’s independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
We’re hiring a Podcast Producer, whose focus will be to showcase OPB content in a way that will resonate with a podcast audience. You will bring to fruition various podcast projects that highlight the work of our talented content team.
This position is perfect for someone with a background in journalism, who has some audio editing experience and a digital-audio-first mindset. We’re seeking a big picture thinker who likes planning and strategy and understands the podcast industry or has genuine curiosity to learn about it.
There is an opportunity for you to make your mark! This is a new and fresh approach to podcasting within local NPR stations. The person in this position will be the second to join the podcast department. You’ll partner with our Executive Editor of Talk and Podcast and the other Podcast Producer to help craft a vision for how we move this work forward.
Position Details
The Podcast Producer assists the development of podcast episodes and series from the initial pitch to final product, working in collaboration with multiple departments to ensure the most effective and impactful content. The Producer works with the Executive Editor of Talk and Podcasts to steer podcasts, documentaries and other audio products from reporting to story scripting and presentation, to powerful use of sound. The producer knows what makes a good story, understands the logistical steps to make it happen, and applies their technical skills to bring it to life.
Responsibilities
• 55% - Collaborate with existing shows and content producers at OPB to create audio-rich on-demand content. Work with reporters, producers and editors at OPB to outline editorial content and audio clips, write scripts, and incorporate promotions and underwriting. Work with hosts to track scripting and draft mixes. Work with Executive Editor of Talk and Podcasts to think through podcast strategy for existing shows and content throughout OPB and ensure that equity and inclusion are embedded into the way work gets completed .
• 30% - Collaborate with existing shows and content producers at OPB to create audio-rich on-demand content. Work with reporters, producers and editors at OPB to outline editorial content and audio clips, write scripts, and incorporate promotions and underwriting. Work with hosts to track scripting and draft mixes. Work with Executive Editor of Talk and Podcasts to think through podcast strategy for existing shows and content throughout OPB and ensure that equity and inclusion are embedded into the way work gets completed .
• 10% - Pitch, pilot and produce new stories and projects.
• 5% - Other duties, as assigned.
Working Conditions
Most work is done in an office, studio or other indoor location. Some travel in-state and nationally may be necessary. Lifting or carrying equipment may be required. Extended periods of sitting and standing may be necessary. The work requires, working evenings, weekends and/or starting the work day early, and occasional travel to remote locations and possibly working in inclement weather.
Minimum Qualifications
• Bachelor’s degree or equivalent experience.
• Three years experience in journalism, ideally as a producer in on demand audio.
• Demonstrated skill producing and mixing audio.
• Experience writing and communicating online (website, Facebook, Twitter, etc.) in a professional capacity.
• Strong organizational and time management skills.
• Strong oral and written communication and interpersonal skills.
• Experience working collaboratively and communicating effectively with all team members.
• Experience working independently, meeting deadlines and taking direction.
• Knowledge of public media environment, online news, and the podcast ecosystem.
• Demonstrated ability to uphold high ethical standards for journalism.
• Enthusiasm for the mission of OPB.
Preferred Qualifications
• Knowledge of AP style, fact checking, and investigative techniques
• Experience developing and editing audio content with proven reach and impact.
• An understanding of the production sensibilities of podcasting and how to incorporate longform storytelling approaches
• Experience coordinating/collaborating with audio hosts, reporters, producers, sound designers
• Enthusiasm for the changing news production environment and the tools and software used to facilitate our work.
• Ability to balance day-to-day editorial planning while also working on longer-term projects.
• Experience taking and editing photos and videos.
Additional Information
• This position reports to Executive Editor, Talk and Podcast and is benefits eligible
• The probable hiring range for this exempt position is between $60,000 and $73,300 annually depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy and all employees are required to show proof of vaccination.
How to Apply
For application instructions, please visit OPB's careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click “submit” you cannot make changes to your application.
Your application materials are due by 8:59 PM Pacific Time on March 22, 2022.
OPB is an Equal Opportunity Employer Show more details...
via Mac's List
posted_at: 15 days agoschedule_type: Full-time
Help Desk Specialist
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices
Help Desk Specialist
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper understanding. OPB’s independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
We’re hiring a Help Desk Specialist to join OPB’s Technology team! In this role, you’ll work with the rest of the Technology Team to Troubleshoot and resolve computer and network problems. This is an opportunity to work on a variety of tasks, all of which are essential to the support and evolution of the infrastructure that supports OPB!
Position Details
Provides support to local and remote users of OPB’s technological assts. Candidate will be responsible for onboarding and offboarding users, ordering computer equipment and peripherals and managing user software licenses as well as providing consistent support for user issues via a ticketing system, email and messaging applications. Candidate should demonstrate organization by prioritizing issues with help from leadership as well as creating documentation for basic processes to support other members of the technology team.
Responsibilities
85% - Provide Technological support to OPB staff
• Troubleshoot and resolve computer and network problems.
• Respond to requests for assistance. Install and configure hardware and software.
• Coordinate hardware repairs with outside vendors.
• Responsible for onboarding and offboarding users and equipment.
• Plan and implement new technology initiatives for users.
• Enable OPB employees and volunteers to use OPB's information technology more effectively and efficiently.
• Provide timely updates to stakeholders
• Track all support requests in an appropriate manner.
• Work with senior IT staff to create solutions for OPB.
5% - Write user documentation.
10% - Track all internal computing assets including software licenses, and hardware.
Working Conditions
Hybrid work environment. The position may require lifting, carrying, crawling or bending in order to perform duties in connection with installation, maintenance and repair of computer equipment. Job requires manual dexterity, ability to use hands to manipulate tools and equipment. Special vision requirements include close-up view of hardware and parts, and the ability to switch focus. May require after-hours on-call availability and equipment installation.
Minimum Qualifications
• Two years of experience providing user support.
• People centered approach to engaging with OPB staff while resolving technical issues.
• Ability to communicate effectively with staff across the organization
• Ability to leverage the skills of colleagues to solve complex problems where appropriate
• Experience setting up, installing, troubleshooting, repairing and upgrading Windows workstations.
• Experience with local area networks and workstation configuration.
• Experience supporting standard business software suites, and web-browsers.
• Basic experience with Office 365/Exchange and Active Directory
• Experience training users in the use of computer systems and software.
• Ability to establish and maintain effective working relationships.
• Ability to multi-task, follow instructions and respond to continually shifting priorities in a positive, helpful manner
Preferred Qualifications
• Experience managing Windows Workstations in a business environment.
• Working knowledge of audio/video hardware and software a plus.
• Experience working with vendors as an extension of the OPB team.
• Experience with basic Imaging, software packaging and deployment (SCCM, Intune, MDT)
• Experience working within a ticketing system to support an organization
• Basic knowledge of IT security practices
Additional Information
• This position reports to the IT Manager, is union represented and benefits eligible
• The probable hiring range for this nonexempt position is between $21.50 and $26.75 hourly, depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy, and all employees are required to show proof of vaccination.
• This position has access to highly sensitive data and therefore must pass a background check.
How to Apply
For application instructions, please visit OPB's careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click “submit” you cannot make changes to your application.
Your application materials are due by 8:59 PM Pacific Time on March 23, 2023.
OPB is an Equal Opportunity Employer Show more details...
Application instructions for this and all current OPB employment opportunities are available at OPB's careers page...
About OPB
OPB is a leader in public media, serving diverse communities of the Northwest with fact-based, in-depth news and information about politics, the environment, science, arts, history, and cultures; business, education and more. Powered by the generous support of members, OPB seeks out a variety of voices in our communities and lifts up authentic stories of the people, places, events and issues of the region, providing context and a deeper understanding. OPB’s independent journalism and programs are available at opb.org, on OPB Radio and OPB TV. Follow us on Twitter, Instagram, YouTube and Facebook.
The Opportunity
We’re hiring a Help Desk Specialist to join OPB’s Technology team! In this role, you’ll work with the rest of the Technology Team to Troubleshoot and resolve computer and network problems. This is an opportunity to work on a variety of tasks, all of which are essential to the support and evolution of the infrastructure that supports OPB!
Position Details
Provides support to local and remote users of OPB’s technological assts. Candidate will be responsible for onboarding and offboarding users, ordering computer equipment and peripherals and managing user software licenses as well as providing consistent support for user issues via a ticketing system, email and messaging applications. Candidate should demonstrate organization by prioritizing issues with help from leadership as well as creating documentation for basic processes to support other members of the technology team.
Responsibilities
85% - Provide Technological support to OPB staff
• Troubleshoot and resolve computer and network problems.
• Respond to requests for assistance. Install and configure hardware and software.
• Coordinate hardware repairs with outside vendors.
• Responsible for onboarding and offboarding users and equipment.
• Plan and implement new technology initiatives for users.
• Enable OPB employees and volunteers to use OPB's information technology more effectively and efficiently.
• Provide timely updates to stakeholders
• Track all support requests in an appropriate manner.
• Work with senior IT staff to create solutions for OPB.
5% - Write user documentation.
10% - Track all internal computing assets including software licenses, and hardware.
Working Conditions
Hybrid work environment. The position may require lifting, carrying, crawling or bending in order to perform duties in connection with installation, maintenance and repair of computer equipment. Job requires manual dexterity, ability to use hands to manipulate tools and equipment. Special vision requirements include close-up view of hardware and parts, and the ability to switch focus. May require after-hours on-call availability and equipment installation.
Minimum Qualifications
• Two years of experience providing user support.
• People centered approach to engaging with OPB staff while resolving technical issues.
• Ability to communicate effectively with staff across the organization
• Ability to leverage the skills of colleagues to solve complex problems where appropriate
• Experience setting up, installing, troubleshooting, repairing and upgrading Windows workstations.
• Experience with local area networks and workstation configuration.
• Experience supporting standard business software suites, and web-browsers.
• Basic experience with Office 365/Exchange and Active Directory
• Experience training users in the use of computer systems and software.
• Ability to establish and maintain effective working relationships.
• Ability to multi-task, follow instructions and respond to continually shifting priorities in a positive, helpful manner
Preferred Qualifications
• Experience managing Windows Workstations in a business environment.
• Working knowledge of audio/video hardware and software a plus.
• Experience working with vendors as an extension of the OPB team.
• Experience with basic Imaging, software packaging and deployment (SCCM, Intune, MDT)
• Experience working within a ticketing system to support an organization
• Basic knowledge of IT security practices
Additional Information
• This position reports to the IT Manager, is union represented and benefits eligible
• The probable hiring range for this nonexempt position is between $21.50 and $26.75 hourly, depending on qualifications.
• For the safety of our employees, the contractors/vendors we work with, and the public we serve, OPB has a mandatory COVID vaccination policy, and all employees are required to show proof of vaccination.
• This position has access to highly sensitive data and therefore must pass a background check.
How to Apply
For application instructions, please visit OPB's careers page. You will be asked to create an account, upload your cover letter and resume and answer a few position related questions. Once you click “submit” you cannot make changes to your application.
Your application materials are due by 8:59 PM Pacific Time on March 23, 2023.
OPB is an Equal Opportunity Employer Show more details...
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