Most recent job postings at The Observatory of Economic Complexity
via LinkedIn posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Since the year 2000 , OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Job Summary/Objective... Leads the Project Management Implementation Team which includes various roles such as project managers, business consultants, and technical consultants. Since the year 2000 , OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

Job Summary/Objective...

Leads the Project Management Implementation Team which includes various roles such as project managers, business consultants, and technical consultants. Maintains responsibility for managing the implementation profitability and department’s budget. Supports the development of the Professional Services organization within OEC and ensures best practices are implemented on all projects.

Key Responsibilities & Duties (essential to the job)
• Works closely with the Business Unit Leader and Professional Services Organization (PSO) Leadership to determine what is required to manage the team and oversee client projects including achievement of professional services Key Performance Indicators (KPIs) and project delivery
• Leads and guides the Implementation Team to accomplish objectives by setting team goals, priorities and expectations. Monitors and evaluates performance, and ensures timely completion of deliverables. Promotes the professional growth of team members. Plans and executes engagement and culture building activities
• Works with the sales team to assist with scoping discussions, creating estimates / timelines and creation of implementation Statements of Work (SOWs)
• Participates in review of bookings, resource usage and constraints, in order to anticipate demand. Assigns resources to projects and billable work in alignment of utilization targets
• Identifies areas for improvement, develops and executes solutions to improve in areas including operations, documentation, utilization and customer satisfaction
• Hires, onboards, and mentors new team members, and ensures new employees have the resources needed and is ready to engage in project work
• Provides management support for customer escalations to drive suitable issue resolution
• Serves as a customer advocate and ensures the provision of services that builds long-term relationships between OEC and the customers
• Maintains responsibility for department budgeting including staffing level recommendations based on sales projections. Ensures project profitability based on signed SOW and staff assignments and utilization
• Supports creation of Professional Services global best practices and drives adoption throughout the team

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Business Management, Information Technology, Operations Management or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

At least 5 years’ experience as a project manager or business consultant working in a service organization, with a background in managing:
• Time and Materials and Fixed Fee projects
• A strong understanding of financial metrics associated with Services Delivery (Utilization, Margin, Delivery Efficiency, etc.)
• A proven track record of delivering customer value through software and consulting implementations, and at least 3 years of management experience with responsibility for leading a team of direct reports

Must also be able to demonstrate the following skills and abilities:
• Proven ability to lead diverse teams and create an engaging and positive culture that motivates and inspires others to do great work
• A customer focused mindset, delivering customer results and exceptional service
• Excellent verbal and written communication skills with the ability to tailor communications to a specific audience or subject matter
• Detail-oriented and organized
• Strong facilitation and negotiation skills
• Engaging presentation skills and can present information in an easy-to-understand manner, and with a variety of audiences, to include Senior Leadership as well as project related workshops.
• Ability to motivate and lead project resources with diverse backgrounds to work together to resolve complex project problems and across multiple time zones
• Ability to use (or learn to use) Microsoft Office 365, Smartsheet, Miro, and Azure DevOps
• Able to thrive in a fast-paced environment, manage through ambiguity and complexity, and support multiple, simultaneous projects, multiple stakeholders, and articulate dependencies and interrelationships

Special Position Requirements
• Occasional travel is expected in this position
• Able to fluctuate work hours as necessary to engage with different time zones globally
Show more details...
via Salary.com posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
Job Summary/Objective Determines and manages tasks, issues, risks, and action items. Schedules and facilitates scrum events, meetings, and decision-making processes. Monitors progress and performance, and helps teams to make improvements. Plans and organizes demos and product/system testing... Key Responsibilities & Duties (essential to the job) Ensures that development teams follow scrum framework values and agile practices. Mentors and motivates Job Summary/Objective

Determines and manages tasks, issues, risks, and action items. Schedules and facilitates scrum events, meetings, and decision-making processes. Monitors progress and performance, and helps teams to make improvements. Plans and organizes demos and product/system testing...

Key Responsibilities & Duties (essential to the job)

Ensures that development teams follow scrum framework values and agile practices. Mentors and motivates the teams to improve processes, facilitates team meetings and decision-making processes, and eliminates team impediments.

As a servant-leader, guide the team towards self-organization and build a collaborative culture that embraces problem solving, health tension and feedback.

Facilitates Daily Scrum, Sprint Planning, Sprint Demos, Retrospective meetings, and other Agile ceremonies.

Keep current with emerging practices and ideas to be able to propose improvements and innovations that would extend the impact of agile practices through the organization.

Ensure the teams maintain focus on quality and continuous delivery.

Ensures Sprint Retrospective Action items are implemented and tracked to closure.

Remove impediments to the scrum team’s progress.

Education

A bachelor’s degree from an accredited college or university is required, with a focus on business administration, information technology, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

A minimum of 1 year of experience working as a Scrum Master within cross-functional agile teams. Must also be able to demonstrate the following skills and abilities:

In-depth knowledge of Agile practices.

Able to effectively manage and mentor development and product teams, and foster a positive and teamwork oriented environment.

Solid project management skills with the ability to effectively suspend and resume work activities as priorities shift.

Excellent verbal and written communication skills and can easily tailor communications to a specific audience or call to action.

Ability to influence others and build consensus to reach goals.

Comfortable with taking ownership of work and independently completing assignments with moderate supervision
Show more details...
via LinkedIn posted_at: 10 days agoschedule_type: Full-timework_from_home: 1
Job Summary Maintains overall profit and loss responsibility and strategic responsibility for assigned Supply Chain product line(s). Builds and manages a product roadmap that addresses market needs and opportunities that support OEC’s goals and strategies. Leads senior and mid-level product professionals and coaches the team for continual success. Establishes market requirements and defines... product requirements; provides product marketing leadership Job Summary

Maintains overall profit and loss responsibility and strategic responsibility for assigned Supply Chain product line(s). Builds and manages a product roadmap that addresses market needs and opportunities that support OEC’s goals and strategies. Leads senior and mid-level product professionals and coaches the team for continual success. Establishes market requirements and defines... product requirements; provides product marketing leadership and direction to the product team.

Key Responsibilities

1. Brings strong team leadership to encourage project progress and personal growth of team members.

2. Leads the Supply Chain product team, driving business processes for related product lines; motivates and coaches team members for continual success; works alongside the team on projects; resolves high-level obstacles for team members, as necessary; provides formal and informal feedback; listens to and shares ideas.

3. Analyzes market data and works with third parties and customers including national accounts to identify needs and define new product opportunities. Maintains detailed knowledge of market conditions, competing products, and customers. Defines the product roadmap, success criteria, and sets expectations with all relevant stakeholders.

4. Builds product line strategy and execution plan to deliver on financial and customer commitments, collaborating cross-functionally at all levels of the organization to include product development and marketing, and to drive sales and customer satisfaction.

5. Creates and delivers presentations at speaking engagements to drive customer awareness of product capabilities and new customer initiatives.

6. Advocates for and serves as a trusted advisor of assigned Supply Chain products. Develops and manages relationships with Original Equipment Manufacturers (OEMs), third parties, and other external industry professionals.

7. Develops and maintains a deep understanding of the product and competitive landscape, OEC solutions and strategy, and customer needs; develops product line strategy based on those dynamics.

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Marketing or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

At least 8 years of progressively responsible experience in a SaaS product development environment managing large scale projects and implementations to successful completion, plus at least 2 years of management responsibility leading direct reports. Experience specific to Retail Inventory Management (RIM) SaaS would be helpful.

Must also be able to demonstrate the following skills and abilities:
• Proven ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Excellent verbal and written communication skills, with the ability to effectively tailor communications to a specific audience or call to action.
• Ability to manage and lead at both a daily operational level with direct reports, as well as at a strategic level with OEC leadership.
• Passionate about building and nurturing client relationships and delivering the best possible experience.
• Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy to understand manner.
• Able to maintain detailed knowledge of market conditions, competing products, and customers.
• Can apply principles of analytical thinking to define and solve complex problems.

Special Position Requirements

Some travel for this position is required and is anticipated to be about 10 to 30% of the time
Show more details...
via LinkedIn posted_at: 9 days agoschedule_type: Full-timework_from_home: 1
Job Summary Provides leadership and guidance to the Data Team within Advanced Repair Technologies. Owns and mitigates risks while ensuring data content for market readiness, data integrity, and automation. Supports initiatives and ongoing vision for data solutions, while maintaining processes, procedures, and relationships both internally and externally. Works with division leadership team to... support the building of a successful culture. Key Job Summary

Provides leadership and guidance to the Data Team within Advanced Repair Technologies. Owns and mitigates risks while ensuring data content for market readiness, data integrity, and automation. Supports initiatives and ongoing vision for data solutions, while maintaining processes, procedures, and relationships both internally and externally. Works with division leadership team to... support the building of a successful culture.

Key Responsibilities
• Leads, motivates, and guides activities of the Data Team, including delegating work, assigning objectives, establishing priorities, monitoring and evaluating performance, and ensuring completion of deliverables in line with scope, quality, expense and schedule. Promotes the professional growth of team members. Plans and executes engagement and culture building activities.
• Develops, owns, executes, and monitors processes and procedures both within the department and other OEC departments, to promote team synergy and consistency across multiple time zones.
• Obtains buy-in and input from relevant stakeholders to successfully execute operational and platform initiatives including continuous evaluation of data assets that can add value to personas.
• Maintains and communicates data publishing roadmap and timelines based on business partner priorities; evaluates protocols, system performance and design, and its effect on data quality, while leading the charge for automation tools to incorporate data faster with strong data integrity and risk management.
• Develops and executes SOPs, quality control, analysis and reporting programs for Data initiatives, team performance, and provides data-driven insights to inform business decisions. Analyzes impact for product, organization, team, and customer benefit.
• Collaborates with internal teams, users and, at times customers, to meet Service Level Agreements (SLAs) and mission objectives; acts as an escalation point for issues and roadblocks in meeting team obligations.
• Reviews key milestones with senior managers and cross functional partners.
• Troubleshoots roadblocks and delays autonomously while also identifying, owning, and mitigating risks to the organization and current initiatives.
• Assists leadership team in developing staffing and organizational plans; coordinates tasks related to staffing, including hiring and promotion activities, reorganization efforts, and expansion to other OEC Global offices.
• Supports department head in leadership team coordination, including leading initiatives, working sessions, reporting forum presentations, and maintaining stakeholder relationships.

Education

A bachelor’s degree from an accredited college or university is required. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

At least 10 years of progressively responsible experience in data management, data architecture, and/or data engineering coupled with deep experience in translating business problems to data-driven solutions is required. Proven background of owning and driving improvement in operational Key Performance Indicators, plus at least 4 years of management responsibility leading a high-performance team of data professionals also required. Must also be able to demonstrate the following skills and abilities:
• Proven ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Familiar with data architecture concepts and approaches.
• Working knowledge of a variety of data analysis, processing, consumption and management tools such as SQL, R, Python, Advanced Excel, Power BI or similar technologies, with the willingness and ability to learn new applications.
• Able to partner with and build collaborative working relationships across stakeholders, to develop and enable outcomes with the product and development teams.
• Strong analytical skills and the ability to leverage data from third party operations tools to solve business problems.
• Combines big picture thinking with pragmatism, to create and implement scalable data strategy.
• Demonstrated strong analytical skills with ability to quickly interpret, organize, and synthesize information to form logical recommendations and business cases for decision making.

Special Position Requirements

This position may travel occasionally. Travel for this position is less than 20% and may require international destinations including, but not limited to Canada, Poland and India
Show more details...
via Dayforcehcm.com posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Job Summary/Objective Applies Agile principles to the development of high quality applications and software solutions for the Collision Repair Network (CRN) line of business. Creates user stories and acceptance criteria in cooperation with the business and development team. Determines and/or specifies test methods / strategy for software, verification, and validation. Carries out static and... dynamic testing, and provides feedback on all areas of Job Summary/Objective

Applies Agile principles to the development of high quality applications and software solutions for the Collision Repair Network (CRN) line of business. Creates user stories and acceptance criteria in cooperation with the business and development team. Determines and/or specifies test methods / strategy for software, verification, and validation. Carries out static and... dynamic testing, and provides feedback on all areas of the development lifecycle within an agile development team.

Key Responsibilities & Duties (essential to the job) - All Levels

Assists in the development of user stories and acceptance criteria within an Agile team

Participates in Agile sprint planning meetings, daily stand ups and backlog refinement. Verifies that iterations and sprints are working as designed and provides approval

Identifies and creates input data based on specifications; determines output based on business rules

Analyzes test results for accuracy and compliance; finds root cause of problems and recognizes those that recur, and contributes to resolution process. Provides results to appropriate staff and management.

Logs issues and system bugs with appropriate detail; sets appropriate severity level

Assists team in finding software solutions and writes SQL statements to assist in solution implementation

Works closely with developers on the Agile team (and with product owners) to devise test cases and test plans that ensure comprehensive coverage of positive and negative test cases against user story requirements

Ensures appropriate test coverage of the application, clearly documents and understands which features are covered by manual tests

Maintains and organizes test suites for features, regression test suites across SaaS products and individual test plans for specific improvements

Assists other teams as required

Performs demonstrations of developed software to clients and business representatives.

Coaches junior team members

Operates within a larger Agile team; participates in the creation, development and maintenance of Test strategies.

Writes advanced and/or more complex SQL statements to assist in solution implementations; assists and leads team in finding software solutions

Researches solutions and/or tools that provide value to OEC. Evaluates and enhances standards, technologies and approaches in conjunction with senior team members

Illustrates complex concepts to the business; begins with large, ambiguous and abstract workflow processes and defines into smaller pieces, patterns and views. Coordinates efforts with development team to provide technical view of solution

Coordinates testing activity across multiple Quality Assurance Analysts, Product Owners, Engineers, and stakeholders

Assists department managers with delegation of work and the development of ongoing training for the Quality Assurance team

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Computer Science or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

Job Title

Experience, Skills and Competencies

Senior Quality Assurance Analyst

At least 4 years prior experience testing software in a structured QA environment

Solid understanding of Agile practices

Specific experience testing backend systems and business logic

Intermediate/High SQL knowledge

Extensive knowledge of programming concepts along with the ability to research, seek and recommend alternative testing solutions

Excellent communication and organization skills and the ability to work successfully with cross-functional teams

Can effectively write documentation for each phase of the Software Development Lifecycle (SDLC)

Able to analyze software applications to verify that various products conform to stated requirements

Ability and willingness to mentor staff-level associates

Able to work autonomously, to identify complex problems and propose solutions with limited
Show more details...
via Jooble posted_at: 7 days agoschedule_type: Full-time
OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more! What we’re looking for…... • 5+ years of experience in systems analysis and systems design using SDLC methodology in project driven environments. • Proven track record collaborating with business analysts for requirement gathering, translating business requirements into technical terms, negotiating with vendors OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!

What we’re looking for…...
• 5+ years of experience in systems analysis and systems design using SDLC methodology in project driven environments.
• Proven track record collaborating with business analysts for requirement gathering, translating business requirements into technical terms, negotiating with vendors and persuading buy-in from upper management and stakeholders.
• Bachelor's degree or higher in Computer Science, Information Systems, Information Technology or related technical degree.

About OEC Group

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

About the Position Duties and responsibilities include the following (other duties may be assigned):
• Collaborates with business analysts and senior business teams, to question, to understand and to confirm the business objectives and business requirements, the business process flows and the involved parties.
• Derives appropriate design solutions to work with business teams by understanding the system design principles and system functionalities.
• Collaborates with vendors for solution design and project implementation.
• Derives optimal system design and implementation with efficient IT operation maintenance, performance, and security management in consideration.
• Drives business analysts and senior business teams to derive the optimal business processes and requirements that best fit system design principles and achieve the same business objectives for the projects.

Work Schedule

New York Office 9:00 am – 6:00 pm EST

Education & Experience
• Bachelors degree or higher in Computer Science, Information Systems or a related field
• Experience in systems analysis/systems designs in project driven environments
• Knowledge of working with business analysts, developers, end users, stakeholders and vendors
• Experience with ERP platforms and managing SaaS platforms is a plus

Salary

$120,000-$160,000 annually based on education and experience level.

Perks & Benefits of OEC Group

After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:
• Individual Health Insurance Coverage (Medical, Dental and Vision) – Paid for by the company
• Life and Accidental Insurance Coverage
• Vacation, Personal and Floating Days
• Biannual Performance Review with opportunities for mid-year salary adjustment and year-end bonus (contingent upon company financials and on-the job performances)
• 401K Plan with up to 3% company match

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!

OEC Group is an Equal Opportunity Employer.

#LI-Hybrid
Show more details...
via Maukerja posted_at: 23 days agoschedule_type: Full-time
We are looking for a capable Logistics Sales to join our incredible team at OEC Group in Houston, TX. Growing your career as a Full Time Logistics Sales is a great opportunity to develop productive skills. If you are strong in adaptability, decision-making and have the right experience for the job, then apply for the position of Logistics Sales at OEC Group today... We offer competitive salary, full benefits package, Paid Time Off, and opportunities We are looking for a capable Logistics Sales to join our incredible team at OEC Group in Houston, TX.
Growing your career as a Full Time Logistics Sales is a great opportunity to develop productive skills.
If you are strong in adaptability, decision-making and have the right experience for the job, then apply for the position of Logistics Sales at OEC Group today...

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Established in 1981, Oriental Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As a Logistics Consultant, you will execute full sales lifecycle processes from pre-work, detailed discovery conversations, and informative meetings in order to identify the needs of prospective clients and perform as a trusted advisor for their forwarding needs.

Requirements:
• Minimum 1 years' experience in business-to-business sales is required.
• Previous experience directly selling Ocean, Air, and/or Trucking services is preferred.
• Entrepreneurial spirit; team player; problem solver.
• High emotional intelligence and communication skills.
• Professional email and phone etiquette.
• High proficiency in Microsoft Office including Word and Excel.

Responsibilities:
• Seek out new clients through prospecting and networking (cold calling, electronic media, seminars, trade shows, in person presentations, etc.)
• Meet monthly revenue quotas given by Sales management team (based on salary)
• Present OEC Group's services: Ocean Import/Export, Air Import/Export, Distribution & Warehousing, Trucking, Cargo Insurance, and Customs Brokerage
• Collaborate with CRM Specialists to create sales presence in local market.
• Maintain communication with internal teams as well as overseas offices.
• Travel locally for client meetings and presentations.

Salary:
• $20-$26/hour base salary dependent on industry and sales experience.
• Uncapped commissions.

Benefits:
• Hybrid work schedule for work-life balance; laptop provided by OEC Group
• Car allowance
• Relocation and travel opportunities for top performers
• 10 days PTO (Paid Time Off), Employee Appreciation, Paid Holidays, Sick/Flex time.
• Full Health Insurance coverage including medical, dental, vision, term life and accident insurance.
• 401K retirement plan with company match
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases.

Education:
• Bachelor's Degree is highly preferred.

Licenses & Certifications:
• None

COVID-19 Policy:

A job offer with OEC Group is contingent upon providing record of immunization before a potential start date.

OEC Group is an Equal Opportunity Employer

OEC002

Benefits of working as a Logistics Sales in Houston, TX:
Learning opportunities
Company offers career progression opportunities
Competitive salary
Show more details...
via LinkedIn posted_at: 28 days agoschedule_type: Full-timework_from_home: 1
Position Summary Acts as a consultative partner to Collision Multi-Store Operations (MSO) customers to ensure a positive experience by maximizing the value and benefit of product or service offerings. Maintains a deep knowledge of MSOs, industry, product, and role in the market. Effectively manages the industry relations portfolio to assists in MSO onboarding, and creates new MSOimplementations... and training, and program performance reviews to Position Summary

Acts as a consultative partner to Collision Multi-Store Operations (MSO) customers to ensure a positive experience by maximizing the value and benefit of product or service offerings. Maintains a deep knowledge of MSOs, industry, product, and role in the market. Effectively manages the industry relations portfolio to assists in MSO onboarding, and creates new MSOimplementations... and training, and program performance reviews to ensure the client experience is seamless and consistent. Stays proactively engaged with MSOs to ensure product or service is functioning as intended and adding expected value. Tracks success through metrics to help manage program performance to objectives. Works cross-functionally with National Accounts, Product, Direct Sales, Marketing, and Account Support teams to ensure key tasks are being managed successfully.

Job Duties

1. Designated MSO point of contact upon post-sales completion. Responsible for day-to-day account management.

2. Builds long-standing and successful relationships with clients; strengthen industry partnerships and engaging industry stakeholders.

3. Coordinate travel to MSOs on a semi-annual basis, and coordinates calls and virtual meetings with MSO brands at a regular cadence to build relationships and develop rapport in the spirit of maintaining a trusted partner relationship. Focuses on helping to understand and define MSO goals/desired outcomes with program implementation and create solutions that meet both our organization and the client’s annual objectives.

4. Evaluate industry trends to create preemptive solutions; creative problem solving, roadmaps, and pricing sheets.

5. Builds trusted partner relationships among all levels within MSO organization. Helps discover short- and long-term objectives along with overall strategy to help better align OEC products and services within

MSOs.

6. Educate our internal teams on new MSO CRN objectives and projects.

7. Receives MSO issues, conducts research to clarify and resolve issues, and communicates resolution to the customer support team for ongoing educational purposes and improved customer support.

8. Oversee agreements and take a proactive approach with upcoming renewals and RFPs.

9. Provide advice regarding strategic and operational partnership requirements.

10. Provide analysis of program performance, ROI, and ongoing opportunities for program improvement.

11. Supports new program rollouts/launches in conjunction with Product and other OEC cross functional teams.

12. Create presentations for a variety of groups and needs, including webinars for our MSO partners.

13. Educate industry leaders, MSOs, and other outside groups on the importance of Certification, and share feedback from shops, account managers, and Regional Directors with MSO clients

14. Oversee marketing efforts, email campaigns, and newsletters

15. Supports “Tier 1” questions regarding product support and collaborates with product SMEs on “Tier 2” types of requests that require specialized knowledge. Collaborates with sales, marketing, customer support and product teams to understand areas of customer dissatisfaction and recommends solutions.

Education

A bachelor’s degree from an accredited college or university with a focus in Business or related discipline, or equivalent experience. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

At least 5-10 years of experience implementing and improving relationships in a Customer Success, Sales, or Account Management capacity is required, along with a solid background working with various clients and related company products, as well as the development/implementation of program and product strategies. Must also be able to demonstrate the following skills and abilities:

· Ability to work collaboratively and autonomously.

· Can quickly learn and gain a thorough understanding of OEC applications, programs, and systems (internal or related), as well as departmental guidelines and policies.

· Excellent written and verbal communication skills and ability to resolve complex client issues.

· Proactive approach to work and is capable of working both autonomously and collaboratively, with a desire to continuously grow and learn.

· Excellent problem-solver.

· Can operate in a calm and decisive manner.

· Committed to meeting deadlines even with demanding timeframes.

Special Position Requirements

Travel for this position is occasional; up to 25
Show more details...
via Salary.com posted_at: 23 days agoschedule_type: Full-timework_from_home: 1
Job Summary/Objective Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis in Private and Public Clouds. Plans and coordinates the design, installation, administration, and usage of Cloud or on-prem server, storage, virtualization, and other distributed technologies. Conducts system analysis and development to keep systems current with... changing technologies. Coordinates communication and Job Summary/Objective

Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis in Private and Public Clouds. Plans and coordinates the design, installation, administration, and usage of Cloud or on-prem server, storage, virtualization, and other distributed technologies. Conducts system analysis and development to keep systems current with... changing technologies. Coordinates communication and support between user-community and the technical/operations functions of IT in relationship with all Windows/Linux functions. Provides recommendations and technology roadmaps to management in the research, design, and development of effective operating programs, systems, procedures, and practices.

Key Responsibilities & Duties (essential to the job)

Executes day-to-day maintenance tasks including problem determination and resolution and root-cause analysis. Responds to live site issues, and executes software, platform, and configuration changes.

Ensures the use of performance data and historical metrics to plan effectively for growth needs, including plan upgrades and optimizations, migrations, and new implementations. Identifies and resolves efficiency issues, and improves functionality.

Defines and implement Azure Cloud-based solution architectures.

Provides and maintains documentation of systems architecture, troubleshooting and support guidelines, system metrics, project information and plans, and training information.

Participates in the development of best practice standards including capacity planning, monitoring, configuration, security, historical metrics, recovery strategies, and migration strategies. Validates and adheres to these defined best-practice standards.

Assists with upgrading, installing, and configuring monitoring solutions for Azure IaaS, Windows, Linux servers and PaaS services like Azure SQL.

Oversees applications running, and identifies and resolves problems; continues performance enhancements with measurable benchmarks.

Researches software updates and patches to supported applications and various operating systems; assists system engineers with installation and testing, as necessary.

Interfaces with Technology Teams to support ongoing efforts, and works with external resources and vendors, giving and receiving information.

Assists software engineers with complex or more difficult technical support inquiries related to hardware maintenance and/or repairs, as necessary.

Provides technology stewardship for distributed technologies such as DNS, SMTP, DHCP domain controllers, active directory applications, mail, web servers and Cloud native services.

Recognizes and addresses potential areas where existing policies and procedures require change, or where new ones need to be developed to guide and support future business lines and expansion.

Education

A bachelor’s degree from an accredited college or university is required, with a focus in Business Information Systems, Computer Science, Information Technology, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

At least 6 years of experience in troubleshooting Cloud hosted systems, plus 3 or more years of systems engineering experience designing and implementing VMWare and Microsoft server/workstation technologies, and a proven track record of executing day-to-day maintenance tasks including problem determination/ resolution, and root-cause analysis. Must also be able to demonstrate the following skills and abilities:

Thorough knowledge of Private and Public Clouds, Azure services, Azure networking, Windows, Linux, VMware, Microsoft Active Directory; Azure AD, TCP/IP / DHCP / WINS / DNS and virtualization/container technologies such as Docker.

Broad technical capabilities to distinguish between hardware/software-related problems, in the Cloud or in the hybrid on-prem systems.

Experience with infrastructure automation - Infrastructure as Code.

Strong interpersonal skills with the ability to establish collaborative working relationships across global teams.

Excellent verbal and written communication skills.

Ability to apply principles of analytical thinking to define problems, identify gaps, collect data, establish facts, track, trend and analyze data, and develop recommendations to guide decision making.

Special Position Requirements

Must be available for 24-hour ‘on-call’ service to respond to system emergencies
Show more details...
via Maukerja posted_at: 23 days agoschedule_type: Full-time
We are searching for a brilliant Senior Logistics Sales to join our growing team at OEC Group in Greenwood Village, CO. Growing your career as a Full Time Senior Logistics Sales is an incredible opportunity to develop productive skills. If you are strong in project management, persuasion and have the right experience for the job, then apply for the position of Senior Logistics Sales at OEC Group... today! We offer competitive salary, full benefits We are searching for a brilliant Senior Logistics Sales to join our growing team at OEC Group in Greenwood Village, CO.
Growing your career as a Full Time Senior Logistics Sales is an incredible opportunity to develop productive skills.
If you are strong in project management, persuasion and have the right experience for the job, then apply for the position of Senior Logistics Sales at OEC Group... today!

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth

Established in 1981, Oriental Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Our employees recognize the impact we make in the global supply chain through staying on top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients

As a Senior Logistics Consultant, you will execute full sales lifecycle processes from pre-work, detailed discovery conversations, and informative meetings in order to evoke the needs of prospects and perform as a trusted advisor.

Requirements:
• Minimum 3 years' experience directly selling Ocean, Air, and/or Trucking services
• Ability to work independently and with limited supervision
• Solid understanding of territory and market opportunities
• High emotional intelligence, personal integrity, and hunter mentality
• Ability to travel (locally) to meet with clients
• High proficiency in Microsoft Office including Word and Excel

Responsibilities:
• Seek out new clients through prospecting and networking (cold calling, electronic media, seminars, trade shows, in person presentations, etc)
• Meet monthly revenue quotas given by Sales management team (based on salary)
• Present OEC Group's services: Ocean Import/Export, Air Import/Export, Distribution & Warehousing, Trucking, Cargo Insurance, and Customs Brokerage
• Collaborate with CRM Specialists to create sales presence in local market
• Maintain communication with internal teams as well as overseas offices

Salary:
• $50,000 - $80,000 base salary dependent on relevant industry and sales experience
• Uncapped commissions

Benefits:
• Hybrid work schedule for work-life balance; laptop provided by OEC Group
• Car allowance
• Relocation and travel opportunities for top performers
• 10 days PTO (Paid Time Off), Employee Appreciation, Paid Holidays, Sick/Flex time
• Full Health Insurance coverage including medical, dental, vision, term life and accident insurance
• 401K retirement plan with company match
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases

Education:
• Bachelor's Degree or higher preferred

Licenses & Certifications:
• None

COVID-19 Policy:

A job offer with OEC Group is contingent upon providing record of immunization before a potential start date.

OEC Group is an Equal Opportunity Employer

OEC001

Benefits of working as a Senior Logistics Sales in Greenwood Village, CO:
Learning opportunities
Advancement opportunities
Competitive salary
Show more details...