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https://montereybayaquarium.org
Monterey Bay Aquarium
Monterey Bay Aquarium
Aquarium in Monterey, California
The Monterey Bay Aquarium website is an educational and informative resource for marine enthusiasts and conservationists. The site showcases exhibits of diverse sea creatures, including sea otters, sharks, jellyfish, and penguins. Visitors can explore podcasts and webcams to learn more about marine life and their habitats. The website also offers online courses and learning resources for teachers and students. Conservation efforts promote sustainable seafood and ocean preservation efforts. Visitors can support the aquarium by becoming a member, donating, or volunteering. Overall, the Monterey Bay Aquarium website highlights the importance and beauty of marine life and encourages awareness and conservation efforts.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#9,355 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Address886 Cannery Row, Monterey, CA 93940
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ExhibitsGiant Pacific Octopus, Kelp Forest
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Notable_animals
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Subsidiary
Traffic rank
#9,355
#9,355
Site age
26 yrs
26 yrs
Location
United States
United States
Popular Questions for Monterey Bay Aquarium
Newest job postings for Monterey Bay Aquarium
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Job
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Job Summary:
Develop, oversee implementation, and evaluate the organization’s marketing strategy. Accountable for reaching or exceeding attendance and ticket revenue goals. Responsible for protecting and promoting the Aquarium’s reputation among a growing and diverse audience. Through coaching, team building, and strategic counsel, ensure that paid media and outbound channels, brand and design, earned media and communications, marketing operations, and content strategy all serve to further the revenue and mission goals of the Aquarium. Collaborate closely with other Divisions to achieve strategic Aquarium objectives, especially with IT, Conservation & Science, Membership and Development, and Education. Perform other duties as required.
Core Activities:
• Develop the strategy and oversee the implementation of an integrated marketing and communications plan across paid, earned, and owned media to support the organization’s strategic goals.
• Ensure continued success in attracting projected number of paid visitors per year
• Work in collaboration with others to grow new earned revenue channels
• Maintain reputation, trust, and top of mind scores
• Provide clarity and focus to messaging, ensuring execution across channels leads to measurable outcomes in audiences served by content
• Lead the annual and long-term strategic planning process for Marketing and ensure short- and long-term departmental goals and objectives are defined, communicated, and met.
• Lead the organization’s digital engagement strategy, including collaborating with IT on tools for execution and evaluation.
• Plan and measure effectiveness of digital strategy in advancing mission and revenue goals.
• Refine plan so it is customer-centric and relevant.
• With guidance from Aquarium leadership, direct the public response to any potential or actual crisis at the Aquarium, including those that threaten reputation and image. Oversee the maintenance of a crisis communications plan consistent with the Aquarium’s Emergency Response Plan.
• Analyze and evaluate existing and potential marketing activities and strategies. Develop benchmark criteria to measure the efficiency and effectiveness and report results to the Chief Marketing Officer and other staff as required.
• Drive research agenda for market research as well of use of first party customer data and other evaluation methods required to ensure Marketing’s work is having the desired impact.
• Develop and manage the Marketing budget, in collaboration with marketing operations staff.
• Recruit and manage leaders of all marketing functions to support the development and execution of the strategy. Establish and monitor staff performance and development goals, establish priorities, set objectives, and assign accountabilities.
Preferred Knowledge, Skills & Abilities (KSAs):
• Bachelor’s degree or equivalent combination of education, training, and experience in a related field (e.g., Marketing, Communications); master’s degree preferred
• Minimum 10 years experience in professional marketing and communications
• Minimum of 5 years of supervisory experience
• Advanced knowledge of multiple creative disciplines, including brand strategy, design, and content creation
• Experience leading teams and stakeholders to adopt new processes and procedures
• Ability to promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Strong team building, organization, communication, facilitation, and active listening skills
• Strong analytical skills and proven ability to apply them to strategic thinking and visioning for an organization
• Proven ability to remain calm under pressure while flexing and adapting to changing circumstances
• Proven ability to work effectively and efficiently under multiple, competing deadlines
• Ability to communicate effectively, diplomatically, honestly, and sensitively with all levels of management and staff
• Demonstrated initiative, flexibility, and creativity in planning and problem solving
• Nonprofit experience preferred
• B2B and B2C experience preferred
• Experience leading internal communications a plus
• Ability to work within and maintain Monterey Bay Aquarium’s Core Values
Physical Requirements to Perform Essential Job Functions:
• Typical office equipment
• Constant sitting, standing, walking, bending
• Occasional unassisted lifting up to 50 lbs
• Typical office environment, main aquarium and exhibits, occasional offsite events
Annual Compensation Range:
$159,400-$204,000 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set Show more details...
Job Summary:
Develop, oversee implementation, and evaluate the organization’s marketing strategy. Accountable for reaching or exceeding attendance and ticket revenue goals. Responsible for protecting and promoting the Aquarium’s reputation among a growing and diverse audience. Through coaching, team building, and strategic counsel, ensure that paid media and outbound channels, brand and design, earned media and communications, marketing operations, and content strategy all serve to further the revenue and mission goals of the Aquarium. Collaborate closely with other Divisions to achieve strategic Aquarium objectives, especially with IT, Conservation & Science, Membership and Development, and Education. Perform other duties as required.
Core Activities:
• Develop the strategy and oversee the implementation of an integrated marketing and communications plan across paid, earned, and owned media to support the organization’s strategic goals.
• Ensure continued success in attracting projected number of paid visitors per year
• Work in collaboration with others to grow new earned revenue channels
• Maintain reputation, trust, and top of mind scores
• Provide clarity and focus to messaging, ensuring execution across channels leads to measurable outcomes in audiences served by content
• Lead the annual and long-term strategic planning process for Marketing and ensure short- and long-term departmental goals and objectives are defined, communicated, and met.
• Lead the organization’s digital engagement strategy, including collaborating with IT on tools for execution and evaluation.
• Plan and measure effectiveness of digital strategy in advancing mission and revenue goals.
• Refine plan so it is customer-centric and relevant.
• With guidance from Aquarium leadership, direct the public response to any potential or actual crisis at the Aquarium, including those that threaten reputation and image. Oversee the maintenance of a crisis communications plan consistent with the Aquarium’s Emergency Response Plan.
• Analyze and evaluate existing and potential marketing activities and strategies. Develop benchmark criteria to measure the efficiency and effectiveness and report results to the Chief Marketing Officer and other staff as required.
• Drive research agenda for market research as well of use of first party customer data and other evaluation methods required to ensure Marketing’s work is having the desired impact.
• Develop and manage the Marketing budget, in collaboration with marketing operations staff.
• Recruit and manage leaders of all marketing functions to support the development and execution of the strategy. Establish and monitor staff performance and development goals, establish priorities, set objectives, and assign accountabilities.
Preferred Knowledge, Skills & Abilities (KSAs):
• Bachelor’s degree or equivalent combination of education, training, and experience in a related field (e.g., Marketing, Communications); master’s degree preferred
• Minimum 10 years experience in professional marketing and communications
• Minimum of 5 years of supervisory experience
• Advanced knowledge of multiple creative disciplines, including brand strategy, design, and content creation
• Experience leading teams and stakeholders to adopt new processes and procedures
• Ability to promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Strong team building, organization, communication, facilitation, and active listening skills
• Strong analytical skills and proven ability to apply them to strategic thinking and visioning for an organization
• Proven ability to remain calm under pressure while flexing and adapting to changing circumstances
• Proven ability to work effectively and efficiently under multiple, competing deadlines
• Ability to communicate effectively, diplomatically, honestly, and sensitively with all levels of management and staff
• Demonstrated initiative, flexibility, and creativity in planning and problem solving
• Nonprofit experience preferred
• B2B and B2C experience preferred
• Experience leading internal communications a plus
• Ability to work within and maintain Monterey Bay Aquarium’s Core Values
Physical Requirements to Perform Essential Job Functions:
• Typical office equipment
• Constant sitting, standing, walking, bending
• Occasional unassisted lifting up to 50 lbs
• Typical office environment, main aquarium and exhibits, occasional offsite events
Annual Compensation Range:
$159,400-$204,000 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set Show more details...
via Girlboss Jobs
schedule_type: Full-time
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Under
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Under limited supervision, create digital and print content that educates, engages, and delights the Aquarium's audiences across our owned channels and platforms, including creative concept ideation, asset creation, and coordination as well as content-related project management. Communicate the Aquarium’s voice and adapt it for various platforms and channels. Research, plan and write, as well as provide feedback, edit, and proofread. Collaborate with internal clients to provide editorial direction that fulfills project and institutional goals, and alongside other members of the Marketing team to create content that’s rich and engaging. Perform other duties as required. This role is an experienced and versatile storyteller that possess a range of technical skills to support content creation and use tools of the trade such as web content management systems (CMS), email service providers (ESPs), text messaging platforms (SMS), video-editing and live streaming software, and social media platforms to create and deliver content. Perform other duties as required.
An experienced and versatile storyteller, the senior content creator makes digital and print content that educates, engages, and delights the Aquarium's audiences across our owned channels and platforms. This role includes creative concept ideation, asset creation, and coordination as well as content-related project management. The senior content creator is an expert in communicating the Aquarium’s voice and adapting it for various platforms and channels. Responsibilities include researching, planning and writing, as well as providing feedback, editing, and proofreading. The senior content creator works with internal clients to provide editorial direction that fulfills project and institutional goals, and works alongside other members of the Marketing team to create content that’s rich and engaging. They possess a range of technical skills to support content creation and use tools of the trade such as web content management systems (CMS), email service providers (ESPs), text messaging platforms (SMS), video-editing and live streaming software, and social media platforms to create and deliver content.
Core Activities:
• Ideate content approaches with other creators, strategists, designers and stakeholders.
• Write original and complex content for social posts, web stories and pages, marketing emails, SMS, video scripts and print publications.
• Write UX and interface microcopy to support web transactions.
• Edit and proofread content written by peers and junior team members. Collaborate with team members to provide feedback during the content production process (including for video).
• Post content on social channels, publish web pages and build emails in collaboration with design team. Use tools like the CMS, ESP, social media management tool and native social platforms to push content to our audiences. Configure advanced settings in CMS. Manage the technical aspects of a live stream.
• Shoot and edit video for short-, medium- and long-form videos delivered on our digital channels.
• Research SEO keywords and create video and web content optimized for search engines.
• Monitor content performance against established KPIs.
• Craft responses to questions and comments in social media feeds or direct messages on their own, and resolve questions escalated by junior staff.
• Lead small and medium projects, determine content and channel strategies, write briefs or contribute to briefs for larger projects. Coordinate closely with other creators, strategists, designers and members of the performance marketing team and other stakeholders to achieve project objectives.
• Advocate for user/audience needs throughout website feature development process. Confirm new feature releases and bug fixes work as expected. Run small user tests as needed.
Preferred Knowledge, Skills & Abilities (KSAs):
• BA in communications, marketing, English, cinematic arts or equivalent combination of education, training and experience.
• At least four years of related content creation experience
• Expert storyteller with an eye for creating compelling content
• Subject matter proficiency related to basic marine biology or environmental science; or in marketing, UX, SEO or social media
• Ability to produce video content (including script writing, filming, editing, and serving as onscreen host) for digital distribution
• Basic knowledge of Adobe Premier and Photoshop
• Excellent written communications skills; can turn complex ideas into clear, simple language; excellent editing, copyediting and proofreading skills
• Able to take initiative and prioritize tasks; excellent time management and respect for deadlines
• Proven ability to build consensus and work effectively within cross-departmental teams
• Able to work a flexible schedule including occasional evenings and weekend
• Ability to work within and maintain Monterey Bay Aquarium’s Core Values
Annual Compensation Range:
$73,600-$91,000 USD annually.
Starting rate will vary based on previous experience and relevant skills/knowledge set.
Qualifications
• Associates or better.
• Bachelors or better.
• High School or better Show more details...
Under limited supervision, create digital and print content that educates, engages, and delights the Aquarium's audiences across our owned channels and platforms, including creative concept ideation, asset creation, and coordination as well as content-related project management. Communicate the Aquarium’s voice and adapt it for various platforms and channels. Research, plan and write, as well as provide feedback, edit, and proofread. Collaborate with internal clients to provide editorial direction that fulfills project and institutional goals, and alongside other members of the Marketing team to create content that’s rich and engaging. Perform other duties as required. This role is an experienced and versatile storyteller that possess a range of technical skills to support content creation and use tools of the trade such as web content management systems (CMS), email service providers (ESPs), text messaging platforms (SMS), video-editing and live streaming software, and social media platforms to create and deliver content. Perform other duties as required.
An experienced and versatile storyteller, the senior content creator makes digital and print content that educates, engages, and delights the Aquarium's audiences across our owned channels and platforms. This role includes creative concept ideation, asset creation, and coordination as well as content-related project management. The senior content creator is an expert in communicating the Aquarium’s voice and adapting it for various platforms and channels. Responsibilities include researching, planning and writing, as well as providing feedback, editing, and proofreading. The senior content creator works with internal clients to provide editorial direction that fulfills project and institutional goals, and works alongside other members of the Marketing team to create content that’s rich and engaging. They possess a range of technical skills to support content creation and use tools of the trade such as web content management systems (CMS), email service providers (ESPs), text messaging platforms (SMS), video-editing and live streaming software, and social media platforms to create and deliver content.
Core Activities:
• Ideate content approaches with other creators, strategists, designers and stakeholders.
• Write original and complex content for social posts, web stories and pages, marketing emails, SMS, video scripts and print publications.
• Write UX and interface microcopy to support web transactions.
• Edit and proofread content written by peers and junior team members. Collaborate with team members to provide feedback during the content production process (including for video).
• Post content on social channels, publish web pages and build emails in collaboration with design team. Use tools like the CMS, ESP, social media management tool and native social platforms to push content to our audiences. Configure advanced settings in CMS. Manage the technical aspects of a live stream.
• Shoot and edit video for short-, medium- and long-form videos delivered on our digital channels.
• Research SEO keywords and create video and web content optimized for search engines.
• Monitor content performance against established KPIs.
• Craft responses to questions and comments in social media feeds or direct messages on their own, and resolve questions escalated by junior staff.
• Lead small and medium projects, determine content and channel strategies, write briefs or contribute to briefs for larger projects. Coordinate closely with other creators, strategists, designers and members of the performance marketing team and other stakeholders to achieve project objectives.
• Advocate for user/audience needs throughout website feature development process. Confirm new feature releases and bug fixes work as expected. Run small user tests as needed.
Preferred Knowledge, Skills & Abilities (KSAs):
• BA in communications, marketing, English, cinematic arts or equivalent combination of education, training and experience.
• At least four years of related content creation experience
• Expert storyteller with an eye for creating compelling content
• Subject matter proficiency related to basic marine biology or environmental science; or in marketing, UX, SEO or social media
• Ability to produce video content (including script writing, filming, editing, and serving as onscreen host) for digital distribution
• Basic knowledge of Adobe Premier and Photoshop
• Excellent written communications skills; can turn complex ideas into clear, simple language; excellent editing, copyediting and proofreading skills
• Able to take initiative and prioritize tasks; excellent time management and respect for deadlines
• Proven ability to build consensus and work effectively within cross-departmental teams
• Able to work a flexible schedule including occasional evenings and weekend
• Ability to work within and maintain Monterey Bay Aquarium’s Core Values
Annual Compensation Range:
$73,600-$91,000 USD annually.
Starting rate will vary based on previous experience and relevant skills/knowledge set.
Qualifications
• Associates or better.
• Bachelors or better.
• High School or better Show more details...
via ZipRecruiter
posted_at: 24 days agoschedule_type: Full-time
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Job
At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals... veterans, and people with disabilities to apply.
Job summary
The Guest Support Services (GSS) Representative plays an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. The GSS Representative is responsible for keeping the Aquarium in a clean and safe condition. They work closely with other teams in a highly dynamic environment supporting both daytime operations and evening events. The GSS Representative serves in a variety of roles throughout both the main Aquarium and outbuildings supporting both staff and guests. Perform other duties as required.
Core Responsibilities
• Floor maintenance, carpet shampooing, vacuuming, mopping, and gum removal
• Maintaining and re-suppling restrooms
• Dusting, polishing hand railings, counter tops and woodwork
• Setting up rooms and meeting spaces, moving furniture and moving and transporting boxes in and outside of main facility
• Cleaning and maintaining glass and acrylic windows, other viewing surfaces
• Emptying trash and recycle bins
• Cleaning and prep work for night events
• Proactively greet guests and engage them in conversation
• Cleaning and maintaining office spaces
• Clearly communicate necessary information to assist guests with visit planning, answer questions, and promote aquarium programs/membership
• Maintain an ongoing knowledge of the Aquarium's exhibits and programs, as well as common information related to the Monterey area
• Engage guests throughout the Aquarium via various Guest Experience Operations activities
• Support guests, volunteers and other staff with safe and efficient exit, check-in and re-entry procedures during an Emergency Evacuation
• Support other Operations Department workgroups, as well as other Guest Experience Departments
Absolutely Required Skills/Knowledge/Ability/Experience or Education
• Available to work both weekdays and weekends, as well as holidays
• Demonstrate support for the Monterey Bay Aquarium's mission
• Strong interpersonal and teamwork skills
• Experience working both independently and as a member of a team
• Ability to sustain enthusiastic interactions with both guests and staff throughout each work shift
• Experience working with diverse audiences
Desired Skills/Knowledge/Ability/Experience or Education
• Experience in using custodial supplies and equipment or hospitality
• Ability to work indoors and out for the full duration of the scheduled shift
• Ability/comfort proactively approaching guests
• Ability to converse in another international language (Spanish, Chinese, Japanese, French, German, Portuguese, etc)
• Experience in hospitality, housekeeping, customer service and/or attractions industry
• Comfort with learning/using new technology
Ancillary Responsibilities
• Operate Scissors lift / High Reach lift - Requires a valid license
• California driver's license and maintain clearance in the DMV Pull Program
• Pressure washer training
• Window Cleaning
Hourly starting rate:$20.00 Show more details...
Job summary
The Guest Support Services (GSS) Representative plays an integral role in supporting the institutional goal of providing superlative on-site visitor experiences that create powerful emotional connections with our diverse guests. The GSS Representative is responsible for keeping the Aquarium in a clean and safe condition. They work closely with other teams in a highly dynamic environment supporting both daytime operations and evening events. The GSS Representative serves in a variety of roles throughout both the main Aquarium and outbuildings supporting both staff and guests. Perform other duties as required.
Core Responsibilities
• Floor maintenance, carpet shampooing, vacuuming, mopping, and gum removal
• Maintaining and re-suppling restrooms
• Dusting, polishing hand railings, counter tops and woodwork
• Setting up rooms and meeting spaces, moving furniture and moving and transporting boxes in and outside of main facility
• Cleaning and maintaining glass and acrylic windows, other viewing surfaces
• Emptying trash and recycle bins
• Cleaning and prep work for night events
• Proactively greet guests and engage them in conversation
• Cleaning and maintaining office spaces
• Clearly communicate necessary information to assist guests with visit planning, answer questions, and promote aquarium programs/membership
• Maintain an ongoing knowledge of the Aquarium's exhibits and programs, as well as common information related to the Monterey area
• Engage guests throughout the Aquarium via various Guest Experience Operations activities
• Support guests, volunteers and other staff with safe and efficient exit, check-in and re-entry procedures during an Emergency Evacuation
• Support other Operations Department workgroups, as well as other Guest Experience Departments
Absolutely Required Skills/Knowledge/Ability/Experience or Education
• Available to work both weekdays and weekends, as well as holidays
• Demonstrate support for the Monterey Bay Aquarium's mission
• Strong interpersonal and teamwork skills
• Experience working both independently and as a member of a team
• Ability to sustain enthusiastic interactions with both guests and staff throughout each work shift
• Experience working with diverse audiences
Desired Skills/Knowledge/Ability/Experience or Education
• Experience in using custodial supplies and equipment or hospitality
• Ability to work indoors and out for the full duration of the scheduled shift
• Ability/comfort proactively approaching guests
• Ability to converse in another international language (Spanish, Chinese, Japanese, French, German, Portuguese, etc)
• Experience in hospitality, housekeeping, customer service and/or attractions industry
• Comfort with learning/using new technology
Ancillary Responsibilities
• Operate Scissors lift / High Reach lift - Requires a valid license
• California driver's license and maintain clearance in the DMV Pull Program
• Pressure washer training
• Window Cleaning
Hourly starting rate:$20.00 Show more details...
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