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Hermès Overview
Hermès
Retail Retail

Hermes.com is an online shop for luxury goods. It offers a wide range of products from clothing and accessories to home decor, all crafted from the finest materials. The website offers a personalized shopping experience, with custom-made items and made-to-measure services available. Customers can also find unique pieces from the world’s top fashion designers, as well as exclusive collaborations with iconic brands. Through its selection of carefully curated products, Hermes.com offers an unparalleled shopping experience, allowing customers to find the perfect piece for any occasion.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in Ireland

  • City
    Shanghai, Shanghai

  • Latitude\Longitude
    31.0456 / 121.4    Google Map

  • Traffic rank
    #3,214 Site Rank

  • Site age
    26 yrs old

  • Site Owner information
    Whois info

Traffic rank
#3,214
Site age
26 yrs
Location
Ireland
Popular Questions for Hermès
Newest job postings for Hermès
via Hermès - Hermes posted_at: 19 days agoschedule_type: Full-time
The Team: The Hermès Austin Boutique opened in 2022 and focuses on providing extraordinary service to clients as a part of the Central Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment... The Opportunity: The primary responsibilities of a Sales Specialist are to achieve selling and customer service The Team:

The Hermès Austin Boutique opened in 2022 and focuses on providing extraordinary service to clients as a part of the Central Region. This position will report to the Managing Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment...

The Opportunity:

The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.

About the Role:
• Sales Objectives
• Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
• Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
• Provides assistance as need in inventory preparation.
• POS
• Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
• Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
• Maintain cleanliness and organization of workstation at all times.
• Asset Protection
• Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
• Customer Service
• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.

Supervisory Responsibility:
• NO

Budget Responsibility:
• NO

Decision Making Responsibility:
• NO

About You:
• 3+ years of experience in sales, experience in a luxury environment preferred
• Strong relationship development and impeccable communication skills
• Even-tempered with ability to continuously multi-task
• Self-starter and able to work independently while balancing collaboration with a team
• Strong organizational skills
• Open availability to accommodate needs of the business
• Ability to lift between 0-25 lbs. without assistance

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

COMPANY OVERVIEW

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website.

OUR COMMITMENT

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address
Show more details...
via Girlboss Jobs schedule_type: Full-time
The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique. About the Role... Sales Objectives • Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target. • Organize and prioritize the selling floor to support the sales effort and The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.

About the Role...

Sales Objectives
• Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
• Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times. Maintain selling floor to meet standards to including straightening, filling in and replenishment of new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
• Provides assistance as need in inventory preparation.

POS
• Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after sales service when needed.
• Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
• Maintain cleanliness and organization of workstation at all times.

Asset Protection
• Responsible for complying with all asset protection procedures such as employee sign in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensure all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).

Customer Service
• Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.

Supervisory Responsibility:
• NO

Budget Responsibility:
• NO

Decision Making Responsibility:
• NO

About You:
• 2+ years of experience in sales, experience in a luxury environment preferred
• Strong relationship development and impeccable communication skills
• Even-tempered with ability to continuously multi-task
• Self-starter and able to work independently while balancing collaboration with a team
• Strong organizational skills
• Open availability to accommodate needs of the business
• Ability to lift between 0-25 lbs. without assistance

The range for this position is $23.72-$32.09. Actual rates are determined based on the job, location, and individual experience. Hermès of Paris offers comprehensive benefits such as medical, vision, and dental coverage, generous paid time off, as well as contributory and company paid retirement benefits.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations
Show more details...
via Hermès - Hermes schedule_type: Full-time
Primary responsibilities are to achieve selling and customer service objectives while adhering to the operational and loss prevention standards of the boutique. All other duties as assigned by the supervisor... Functional Responsibility • Sales Objectives • Accountable for meeting personal sales goal. • Organize and prioritize work station and selling floor to support the sales effort; ensure all items (bags, boxes, note cards, ribbon, stationary Primary responsibilities are to achieve selling and customer service objectives while adhering to the operational and loss prevention standards of the boutique.

All other duties as assigned by the supervisor...

Functional Responsibility
• Sales Objectives
• Accountable for meeting personal sales goal.
• Organize and prioritize work station and selling floor to support the sales effort; ensure all items (bags, boxes, note cards, ribbon, stationary and the like) are stocked at all times, maintain selling floor merchandise standards, straightening, filling in, etc.
• Support all areas of merchandise flow, including replenishment, physical AES tagging, ticketing, etc. Provides assistance as needed in physical inventory preparation.
• POS
• Responsible for processing and ensuring the accuracy of all transactions (including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis), SKUs, monetary payment and client verification and the administrative support of after sales service when needed. Partners with management on POS decisions and preparation of opening and closing procedures.
• Responsible for the opening and closing of daily till and ensuring assets are properly monitored and reported.
• Approval of returns and exchanges. Secure Management approval for any exceptional requests.
• Loss Prevention
• Responsible for opening and closing procedures including store access, alarm protocols, till closing, employee sign in sheets and bag checks in conjunction with LP as applicable.
• Ensure key log controls are maintaining daily in partnership with LP.
• Practices appropriate LP techniques and follow all guidelines for key control and merchandise security. Properly prepares for physical inventory.
• Customer Service
• Consistently provide high levels of service to our clients within the Hermes standard of services: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
• Demonstrate strong leadership and ensure service exceeds expectations.
• Exhibit good judgment and fairness in all situations.

Supervisory Responsibility
• NO

Budget Responsibility
• NO

Decision Making Responsibility

Qualifications and Education Requirements
• Minimum Years of Experience
• 2+ years of selling and/or supervisory capacity.
• Minimum Education Requirement
• College degree preferred.

Preferred Skills
• Strong leadership and communications skills.
• Even tempered with the ability to continuously multi-task.
• Self-starter with the ability to work independently.
• Strong organizational skills.
• Flexible wit schedule changes to accommodate needs of the business.
• Computer skills: Microsoft Office.
• Ability to lift between 0-25 lbs. without assistance.

AN EQUAL OPPORTUNITY EMPLOYER

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address
Show more details...
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