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via Tarta.ai
posted_at: 13 days agoschedule_type: Full-time
Association of Zoos and AquariumsSenior Vice President, Communications and Government Affairs, AZAThe Senior Vice President, Communications and Government Affairs leads, guides, and oversees all AZA communications and government affairs efforts, including publications, media relations, public opinion polling, legislative initiatives, and regulatory issues. The position also oversees the Wildlife Trafficking Alliance, which is led by AZA's Senior Advisor
Association of Zoos and AquariumsSenior Vice President, Communications and Government Affairs, AZAThe Senior Vice President, Communications and Government Affairs leads, guides, and oversees all AZA communications and government affairs efforts, including publications, media relations, public opinion polling, legislative initiatives, and regulatory issues. The position also oversees the Wildlife Trafficking Alliance, which is led by AZA's Senior Advisor on Wildlife Trafficking and is a coalition of more than 80 leading companies, non-profit organizations, and AZA-accredited zoos and aquariums working together to reduce, and eventually eliminate, the illegal trade of wildlife and wildlife products. The SVP works with the AZA Executive Vice President and AZA President and Chief Executive Officer to set communications and government affairs priorities for the association, and to deliver on those priorities. The SVP, Communications and Government Affairs determines the overall strategy... for the department and executes programs to deliver on that strategy for the organization; determines the focus and direction of the department's functions, including day-to-day oversight of a 6-10 person team; leads the work ethic, culture, and values of the team; develops and manages the department budget; and, provides staff support to the President/CEO, Executive Vice President, Board of Directors, and assigned committees.Experience RequiredQualifications and requisite experience include 10-15 years of practical experience relevant to the position, a Bachelor's Degree (Master's Degree preferred), demonstrated increasing level of responsibility and management of teams, proven effectiveness in establishing and maintaining effective working relationships with Congressional, Executive Branch, and non-governmental organization representatives, experience with communications teams and functions, and demonstrated skills in management, leadership, and collaboration.PerksAZA has a robust and generous benefits package, including but not limited to health care, retirement, vacation leave and sick leave. AZA also has a flexible work environment, allowing up to three days of remote work per week and an additional four weeks of full remote work per year.Salary$139,500+How to ApplyCover letter and resume should be submitted to Craig Hoover, Executive Vice President, AZA at choover@aza.org.Association of Zoos and Aquariums8403 Colesville Road, Suite 700Silver Spring, MD 20910Phone: 3012443345Visit our websiteLike us on Facebook
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via JobLeads
posted_at: 3 days agoschedule_type: Full-time
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AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
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AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
zoonewengland.org
Guest Experience Associate
Responsibilities include, greeting Zoo guests with a smile and welcoming attitude. Accurately tracking attendance and sales of Zoo guests through our admissions gate. Proactively selling ZNE membership packages, operating a variety of family friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver’s license. As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Working hours: Guest Experience Associates will be required to work some weekends and holidays as well as evening hours based on sponsored Zoo events.
Duties & Responsibilities
• Ability to answer guest questions in a polite and friendly manner.
• Ability to follow safety procedures outline by Zoo New England.
• Provide the highest level of customer service to Zoo guests.
• Operate a variety of amusement rides in a safe manner.
• Be knowledgeable of basic zoo operations, including safety procedures & animal collections.
• Inspect rides before operating to ensure that they are clean and functioning properly.
• Accurately process and track Zoo guests at entrance.
• Proactively sell ZNE membership packages.
• Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.
• Follow ZNE’s cash handling policies.
• Be Knowledgeable about ZNE’s membership program.
• Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.
• Relieve other co-workers for lunch breaks as needed.
• Flexibility with work hours based on Zoo activity levels.
• Must report to work on time, in proper uniform, and with a positive attitude.
• Must be fully vaccinated against Covid-19
• Must enjoy working in a fun workplace environment that is family friendly.
• Available to work based on seasonal fluctuations and Zoo activity levels.
• Ability to work some weekends and holidays.
• Ability able to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
• Knowledge of and commitment to quality customer service standards.
• Warm and friendly personality.
• Fluency in the English Language.
• Ability to work independently and cooperatively in a variety of situations while dealing with the public.
Preferred Job Requirements
• High School diploma or equivalent.
• Second language is a plus.
• At least 2 years of cash handling experience with credit card processing.
• Per MA state law, must be at least 18 years of age to operate amusement rides.
• Ability to work in a diverse work environment and with a diverse guest population.
• Excellent attendance record.
• Valid driver’s license.
• 1 year of Hospitality or Retail experience.
• Previous work experience in guest experience environment.
Zoo New England is an Equal Opportunity Employer by Choice Show more details...
AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
zoonewengland.org
Guest Experience Associate
Responsibilities include, greeting Zoo guests with a smile and welcoming attitude. Accurately tracking attendance and sales of Zoo guests through our admissions gate. Proactively selling ZNE membership packages, operating a variety of family friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver’s license. As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Working hours: Guest Experience Associates will be required to work some weekends and holidays as well as evening hours based on sponsored Zoo events.
Duties & Responsibilities
• Ability to answer guest questions in a polite and friendly manner.
• Ability to follow safety procedures outline by Zoo New England.
• Provide the highest level of customer service to Zoo guests.
• Operate a variety of amusement rides in a safe manner.
• Be knowledgeable of basic zoo operations, including safety procedures & animal collections.
• Inspect rides before operating to ensure that they are clean and functioning properly.
• Accurately process and track Zoo guests at entrance.
• Proactively sell ZNE membership packages.
• Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.
• Follow ZNE’s cash handling policies.
• Be Knowledgeable about ZNE’s membership program.
• Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.
• Relieve other co-workers for lunch breaks as needed.
• Flexibility with work hours based on Zoo activity levels.
• Must report to work on time, in proper uniform, and with a positive attitude.
• Must be fully vaccinated against Covid-19
• Must enjoy working in a fun workplace environment that is family friendly.
• Available to work based on seasonal fluctuations and Zoo activity levels.
• Ability to work some weekends and holidays.
• Ability able to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
• Knowledge of and commitment to quality customer service standards.
• Warm and friendly personality.
• Fluency in the English Language.
• Ability to work independently and cooperatively in a variety of situations while dealing with the public.
Preferred Job Requirements
• High School diploma or equivalent.
• Second language is a plus.
• At least 2 years of cash handling experience with credit card processing.
• Per MA state law, must be at least 18 years of age to operate amusement rides.
• Ability to work in a diverse work environment and with a diverse guest population.
• Excellent attendance record.
• Valid driver’s license.
• 1 year of Hospitality or Retail experience.
• Previous work experience in guest experience environment.
Zoo New England is an Equal Opportunity Employer by Choice Show more details...
via Trabajo.org
posted_at: 2 days agoschedule_type: Full-time
Enter your search query in the field below. Click the X to close.
AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education
Enter your search query in the field below. Click the X to close.
AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
Maryland Zoo
General Summary: Provides day-to-day leadership and management of specific animal areas which supports the mission and core values of the Zoo to the staff engaged in the care and exhibition of the collection.
Essential Functions:
Primary Function:
Foster a success-oriented, accountable environment within the Zoo;
Support the guest experiences;
Serve as the liaison for the Collection Managers and Curators as to daily concerns of the department;
Observe animals to detect signs of illness, and report the same to the Collection Manager and Medical Staff to determine type of medication/treatment required and help in the treatment;
Develop and maintain SOPs for assigned area(s);
Coordinate pest control needs/activities with the Senior Animal Care Technician;
Ensure that adequate and appropriate pest control practices are carried out and that all pest control records are maintained;
Coordinate water quality testing and Life Support Systems equipment preventative maintenance with the Water Quality Specialist and ensure that adequate and appropriate water quality records are maintained;
Inspect all exhibits and related facilities regularly for cleanliness and structural integrity;
Direct or perform all keeper activities necessary to the direct maintenance of the animal collection;
Inspect the care and well being of the animals in their area;
Supervise and coordinate all activities of the keeper staff;
Supervise and participate in moving of animals to new quarters or in crating or uncrating animals for shipment or display;
Oversee and/or assist with medical treatments, preparation of food, feeding of animals and maintenance and repair of animal quarters/exhibit;
Ensure that area activities are recorded in the daily diary and other permanent records;
Collaborate with Animal Department Curators, Managers and medical staff in development of diets, husbandry techniques, and area protocols;
Develop action plans for projects and present them to the Collection Managers;
Assist in AZA-sanctioned programs as requested;
Available 24 hours/day, if necessary;
Attend weekly medical meetings;
Serve and support assigned area(s);
Coordinate the training opportunities for volunteers, Junior keepers, and interns;
Participate on the animal recapture team and maintains qualifications to use firearms on zoo grounds;
Train and educate Animal Keepers;
Coordinate construction projects and outside vendors and contractors while maintaining safety for animals and staff;
Work with the Animal Training and Enrichment Coordinator to develop and maintain animal training and enrichment programs;
Manage the particular aspects of scheduling and payroll essential to supervising staff;
Responsible for acting as member of Zoo’s emergency response firearms shoot team;
Perform other duties as assigned; and,
Adhere to all policies and procedures of the Zoo.
Communication (Internal and External):
Actively collaborate with divisions to insure that husbandry and behavioral management practices are to the highest standards;
Represent the zoo to guests, donors, zoo community associates, and the general public;
Answer the public's questions concerning animals' habits or zoo operations;
Actively collaborate with the Marketing, Development, Education and Visitor Services departments to design and implement programs and presentations directly related to the animal collection;
Actively collaborate with the Marketing, Development, Education and Visitor Services departments to produce and participate in non-routine special events;
Organize behind the scenes tours as requested; and,
Conduct and/or contribute to Area, Department and All-Staff meetings.
Management of Resources (financial, human resources, facilities):
Make recommendations to the General Curator and Collection Managers on the hiring and firing and personnel actions such as promotions, transfers and disciplinary actions;
Read keepers’ daily reports and ensure appropriate corrective action;
Determine which information/data from daily reports should be included in the Zoo’s permanent animal records;
Prepare and communicate performance evaluations of keeper staff;
Recommend improvements and repairs to animal exhibits and facilities;
Recommend updates, clarifications and additions to Animal Department policies and procedures and area SOPs;
Coordinate with the Maintenance department for repairs, non-capital renovations and improvements;
Schedule staff to various tasks as needed;
Support inventory control/ensure the proper working condition of all department equipment; and,
Provide supervisory back up for the other area managers.
Minimum Qualifications :
Education:
Bachelor’s Degree preferably in Biological Sciences, Zoology, Wildlife Management, Animal Science or related science; and,
Experience may be substituted for a degree.
Experience/Training:
Three years paid experience with an AZA accredited zoological institution (preferred);
At least one year of supervisory experience or equivalent experience working with animals in a supervisory capacity;
Valid driver’s license; and,
Demonstrated supervisory ability as well as ability to lead and mentor professional staff;
Ability to work with a wide variety of individuals from ethnic, cultural and economic backgrounds;
Extremely well-organized;
Strong leadership, communication, mentoring, time management, interpersonal and follow-up skills;
Self-directed, collaborative and detail-oriented; and,
Strong background in animal husbandry, training, or enrichment.
Equipment:
Must be able to operate a variety of machines and equipment including telephone, two way radio, motor vehicles, electric golf carts, hand tools, animal restraint and capture equipment, gardening/carpentry tools, power equipment, e.g. leaf blower, weed eater, lawn mower, or power washer and computer equipment, scales, transponder reader, digital thermometers and water chemistry equipment. Must be proficient with a word processing and spread sheet program (e.g. Microsoft Word, Excel); and
Ability to use personal electronic device as a remote desktop for business purposes.
Working Conditions:
Must be able to exert up to 50 pounds of force occasionally, 25 pounds frequently and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, crouch, crawl, push, pull, climb, balance;
Must be able to travel large areas of the Zoo as needed;
Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
Must be able to lift and/or carry weights of up to 75 pounds and climb a ladder;
Exposure to potential environmental hazards such as poison oak/ivy, uneven terrain, and insect bites/stings;
Exposure to zoonotic diseases and risk of animal attack; and,
TB test, physical, and rabies vaccine required.
Disclaimer:
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Therefore, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
Please visit our careers page to see more job opportunities.
Maryland Zoo
1876 Mansion House Dr
Baltimore, MD 21217
Show more details...
AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
Maryland Zoo
General Summary: Provides day-to-day leadership and management of specific animal areas which supports the mission and core values of the Zoo to the staff engaged in the care and exhibition of the collection.
Essential Functions:
Primary Function:
Foster a success-oriented, accountable environment within the Zoo;
Support the guest experiences;
Serve as the liaison for the Collection Managers and Curators as to daily concerns of the department;
Observe animals to detect signs of illness, and report the same to the Collection Manager and Medical Staff to determine type of medication/treatment required and help in the treatment;
Develop and maintain SOPs for assigned area(s);
Coordinate pest control needs/activities with the Senior Animal Care Technician;
Ensure that adequate and appropriate pest control practices are carried out and that all pest control records are maintained;
Coordinate water quality testing and Life Support Systems equipment preventative maintenance with the Water Quality Specialist and ensure that adequate and appropriate water quality records are maintained;
Inspect all exhibits and related facilities regularly for cleanliness and structural integrity;
Direct or perform all keeper activities necessary to the direct maintenance of the animal collection;
Inspect the care and well being of the animals in their area;
Supervise and coordinate all activities of the keeper staff;
Supervise and participate in moving of animals to new quarters or in crating or uncrating animals for shipment or display;
Oversee and/or assist with medical treatments, preparation of food, feeding of animals and maintenance and repair of animal quarters/exhibit;
Ensure that area activities are recorded in the daily diary and other permanent records;
Collaborate with Animal Department Curators, Managers and medical staff in development of diets, husbandry techniques, and area protocols;
Develop action plans for projects and present them to the Collection Managers;
Assist in AZA-sanctioned programs as requested;
Available 24 hours/day, if necessary;
Attend weekly medical meetings;
Serve and support assigned area(s);
Coordinate the training opportunities for volunteers, Junior keepers, and interns;
Participate on the animal recapture team and maintains qualifications to use firearms on zoo grounds;
Train and educate Animal Keepers;
Coordinate construction projects and outside vendors and contractors while maintaining safety for animals and staff;
Work with the Animal Training and Enrichment Coordinator to develop and maintain animal training and enrichment programs;
Manage the particular aspects of scheduling and payroll essential to supervising staff;
Responsible for acting as member of Zoo’s emergency response firearms shoot team;
Perform other duties as assigned; and,
Adhere to all policies and procedures of the Zoo.
Communication (Internal and External):
Actively collaborate with divisions to insure that husbandry and behavioral management practices are to the highest standards;
Represent the zoo to guests, donors, zoo community associates, and the general public;
Answer the public's questions concerning animals' habits or zoo operations;
Actively collaborate with the Marketing, Development, Education and Visitor Services departments to design and implement programs and presentations directly related to the animal collection;
Actively collaborate with the Marketing, Development, Education and Visitor Services departments to produce and participate in non-routine special events;
Organize behind the scenes tours as requested; and,
Conduct and/or contribute to Area, Department and All-Staff meetings.
Management of Resources (financial, human resources, facilities):
Make recommendations to the General Curator and Collection Managers on the hiring and firing and personnel actions such as promotions, transfers and disciplinary actions;
Read keepers’ daily reports and ensure appropriate corrective action;
Determine which information/data from daily reports should be included in the Zoo’s permanent animal records;
Prepare and communicate performance evaluations of keeper staff;
Recommend improvements and repairs to animal exhibits and facilities;
Recommend updates, clarifications and additions to Animal Department policies and procedures and area SOPs;
Coordinate with the Maintenance department for repairs, non-capital renovations and improvements;
Schedule staff to various tasks as needed;
Support inventory control/ensure the proper working condition of all department equipment; and,
Provide supervisory back up for the other area managers.
Minimum Qualifications :
Education:
Bachelor’s Degree preferably in Biological Sciences, Zoology, Wildlife Management, Animal Science or related science; and,
Experience may be substituted for a degree.
Experience/Training:
Three years paid experience with an AZA accredited zoological institution (preferred);
At least one year of supervisory experience or equivalent experience working with animals in a supervisory capacity;
Valid driver’s license; and,
Demonstrated supervisory ability as well as ability to lead and mentor professional staff;
Ability to work with a wide variety of individuals from ethnic, cultural and economic backgrounds;
Extremely well-organized;
Strong leadership, communication, mentoring, time management, interpersonal and follow-up skills;
Self-directed, collaborative and detail-oriented; and,
Strong background in animal husbandry, training, or enrichment.
Equipment:
Must be able to operate a variety of machines and equipment including telephone, two way radio, motor vehicles, electric golf carts, hand tools, animal restraint and capture equipment, gardening/carpentry tools, power equipment, e.g. leaf blower, weed eater, lawn mower, or power washer and computer equipment, scales, transponder reader, digital thermometers and water chemistry equipment. Must be proficient with a word processing and spread sheet program (e.g. Microsoft Word, Excel); and
Ability to use personal electronic device as a remote desktop for business purposes.
Working Conditions:
Must be able to exert up to 50 pounds of force occasionally, 25 pounds frequently and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, crouch, crawl, push, pull, climb, balance;
Must be able to travel large areas of the Zoo as needed;
Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
Must be able to lift and/or carry weights of up to 75 pounds and climb a ladder;
Exposure to potential environmental hazards such as poison oak/ivy, uneven terrain, and insect bites/stings;
Exposure to zoonotic diseases and risk of animal attack; and,
TB test, physical, and rabies vaccine required.
Disclaimer:
The statements above are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Therefore, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.
Please visit our careers page to see more job opportunities.
Maryland Zoo
1876 Mansion House Dr
Baltimore, MD 21217
Show more details...
via Jooble
posted_at: 2 days agoschedule_type: Full-time
Utica Zoo
Utica Zoo General Curator of Animal Care...
Job Title: General Curator
Department: Animal Care
Reports to: Executive Director
FLSA Status: Exempt
Job Status: Full-time
Salary: Starting at $65,000
RELOCATION BENEFIT: up to $3000
Job Purpose:
The Utica Zoo is seeking an executive team member to lead the Animal Care Department. The General Curator reports to the Executive Director. As a member of the Executive Leadership Team, this
Utica Zoo
Utica Zoo General Curator of Animal Care...
Job Title: General Curator
Department: Animal Care
Reports to: Executive Director
FLSA Status: Exempt
Job Status: Full-time
Salary: Starting at $65,000
RELOCATION BENEFIT: up to $3000
Job Purpose:
The Utica Zoo is seeking an executive team member to lead the Animal Care Department. The General Curator reports to the Executive Director. As a member of the Executive Leadership Team, this position will be expected to participate with all other team members in a collegial and collaborative manner, considering issues and making decisions from the view of the Zoo as a whole, without partiality to one's own area(s) of responsibility. Members of the Executive Leadership Team must be able to employ systems thinking and understand that all areas of the Zoo are inter-related and dependent on one another. The General Curator is required to provide and promote positive leadership in a team environment. The Utica Zoo staff recently unionized with CSEA.
This position is responsible for the management of the animal care staff and all aspects of the animal collection including, but not limited to; husbandry, health, risk management, enrichment, planning, training, compliance, permitting, accreditation, registrar duties, exhibit design, and research.. The Utica Zoo sits on approximately 67 acres, 40 of which are developed. The Zoo has over 200 animals from 80 different species and is AZA accredited.
To apply, please email resume, cover letter and salary requirements to View email address on click.appcast.io
BENEFITS:
• Health, vision and dental benefits
• Retirement plan
• Cell phone reimbursement
• Employee assistance program
• Opportunity for adjunct professor, local university
ESSENTIAL DUTIES, SKILLS, AND RESPONSIBILITES:
• Provide supervision, guidance, and direction for the Animal Care staff
• Ensure that all animal care staff adhere to institutional policies and practices
• Encourage staff development by actively pursuing opportunities for animal care department team members to participate in workshops, seminars, activities, and conferences aimed at continually improving job knowledge and professional development with the goal of benefitting the Utica Zoo organization
• Promote positive mental health, well-being, and staff morale
• Plan and implement long and short-term goals for each staff member
• Ensure completion of required on-boarding tasks and ensure staff remain current in all areas of training
• Responsible for oversight of personnel hiring within the department, with a focus on current and future staffing needs
• Schedule and oversee employee and supervisory evaluations within the department
• Ensure sound coordination and implementation of Animal Care Intern Program
• Keep track of injuries and incident reports and evaluate need for additional training and/or employee correction to minimize incidents
• Communicate with Lead Animal Keepers to stay informed of animal health changes and needs within the animal care department
• Establish animal care routines for the keepers and continuously evaluate their effectiveness to ensure staff time is efficiently utilized and the animals receive care in a timely manner
• Manages payroll for direct reports and oversees the implementation of wage and hour regulations
• Lead in short term and long-term animal habitat planning
• Create, evaluate, or update standard operating procedures for each habitat
• Perform research concerning the natural history and habitat of animals for guidance in enclosure design, exhibition and management techniques with visitor engagement and financial sustainability in mind
• Assist in the design and development of new animal habitats and holding facilities with regards to animal spacing requirements, quarantine practices and animal health, with visitor engagement and financial sustainability in mind
• Monitor the construction/remodeling of existing habitats via repairs, non-capital renovations and modifications
• Continually enhance and improve animal habitats
• Collaborate with Maintenance Dept. to identify any potential maintenance or safety issues as it applies to all AZA, USDA, or other applicable standards, and takes necessary steps to correct or resolve them
• Monitor pest control program as it applies to animal habitats
• Oversee ongoing planning and implementation of an organized collection plan
• Supervise and collaborate with the Zoo's registrar regarding the disposition/acquisition of animals and oversee all related permit requirements
• Coordinate SSP activities via regular correspondence
• Ensure exhibition of a diverse animal collection
• Maintain professional and productive relationships with SSPs, zoological facilities, animal transporters, etc. for the betterment and care of the animal collection of this zoo
• Develop and implement animal health and husbandry programs consistent with professional standards of care
• Work closely with veterinarian to ensure the best possible health and well-being of the animal collection
• Promote communication and information sharing between the zoological community
• Assure compliance with relevant local, state, federal and international wildlife, and animal welfare regulation
• Ensure maintenance of animal records within Species 360 & ZIMS
• Ensure deadline management of permits according to industry and legal standards, including electronic/digitalized updates per AZA and/or USDA requirements
• Direct the development, submission and implementation of the Animal Department budget and coordinate purchases while being fiscally responsible
• Positively promote and foster work that improves department function and productivity to exceed standards as well as using leadership to promote a team environment
• Attend cross functional Animal Management meetings with registrar, zoological managers, and animal care leads
• Ensure proper communication of animal care department Executive Director and/or the management team, board meetings, and docent meetings as necessary
• Participate in ongoing development and implementation of emergency protocols; organize drills or other learning opportunities to assure zoo preparedness and responsiveness
• Maintain active membership in the Utica Zoo emergency response team
• Cooperate and assist other Zoo departments in accomplishing institutional goals
• Assists in planning and implementing marketing activities
• Support Utica Zoo's conservation and research initiatives
• Responds to specific inquiries from the public concerning the zoological collection in a timely manner
• Perform keeper, lead keeper, and senior keeper duties as needed
• This job description is not intended to be all-inclusive; therefore, the employee may be required to perform other reasonably related duties as assigned
UTICA ZOO ORGANIZATIONAL ACCOUNTABILITIES:
• Mission
• Shares in and displays a commitment to the mission of creating unique experiences and promotes public appreciation of wildlife through education, conservation and recreation
• Actions and decision-making exemplify the mission, demonstrate cultural sensitivity, dedication, compassion, and are in the best interests of the zoo, our staff and our visitors
• Conducts business with candor and sincerity to maintain the highest ethical and moral standards
• DEAI is a priority from the board of directors' level all through the organization chart; this position will be a leader in the creation and implementation of on-going and new initiatives.
• Excellent Animal Care
• Promote the well-being of a diverse animal collection
• Demonstrates awareness of the zoo's responsibility and commitment to conservation issues
• Excellent Visitor Experience
• Approaches visitor service policies, activities and events with the goal of consistently providing Zoo visitors with memorable experiences
• Excellent Staff Experience
• Regularly demonstrates the ability to work cooperatively with others to enhance Zoo achievement through a team effort
• Lead by example while providing encouragement, coaching, mentoring and opportunities for growth, both personally and professionally
• Attitude promotes a positive, cooperative and respectful work environment
• Resolves issues and conflicts with diplomacy; communicates effectively with others and provides constructive suggestions to build team cohesiveness and performance
• Management & Leadership
• Demonstrate leadership through example by fully supporting Utica Zoo's strategic plan, mission and values, and work with all zoo staff to support these plans
• Customarily and regularly exercises discretion and independent judgement
• Demonstrate the ability to meet challenges with a solution-oriented approach
• Leads through connecting individual and team skills and passions with organizational needs
• Effectively solves problems and learns from mistakes
• Employs teamwork, when appropriate, to find solutions
• Reports to meetings and activities on time, engaged, and prepared
• Prioritizes tasks to be respectful of others' time
• Actively creates connections that encourage open and honest communication with all
• Provides regular performance feedback and coaching to reporting staff
• Planning and Organization
• Focuses effort and resources toward completion of tasks, realization of goals and fulfillment of Utica Zoo's Mission
• Determines resources and actions required to accomplish objectives
• Sets priorities and manages time effectively
• Accountability
• Acts in a self-directed manner; takes responsibility for own actions before being directed by others
• Seizes opportunities and is proactive in avoiding potential problems
• Adapts to changing conditions
• Takes on challenging or difficult assignments
• Inspires excellence and commitment in others
• Assure accountability through transparency and zoo-wide communication
• Compliance & Risk Management
• Consistently demonstrates a competent level of practice in accordance with all company policies and position certification/licensing requirements
• Oversees all safety committee activities including the armorer program
• Shows growth as a professional through continuous improvement
• Participates in safety training and leads by example in following OSHA and AZA standards as well as other state regulations
QUALIFICATIONS:
• A minimum of 10 years' related experience in an AZA accredited facility is preferred. Minimum five years' management experience managing animal teams preferred.
• Experience with operant conditioning and enrichment techniques is required
• Strong verbal and written English skills and the ability to communicate and work effectively with varied stakeholders. Bilingual skills a plus.
• Ability to relate positively with a diverse staff and diverse groups of visitors
• Team leadership, financial planning or project management experience preferred
• Demonstrated skills in staff training and mentoring
• Strong planning, analytical and decision-making skills are required, with the ability to work in a dynamic, evolving organization
• Experience with unionized employees preferred
• Demonstrated motivational and problem-solving acumen with a high degree of integrity and ethics
• Possesses the ability to articulate and inspire support for a vision of the future
• Strong computer skills, including proficiency working with databases and Microsoft Office Suite, particularly Word, Excel, Outlook, and Power Point required
• Familiarity with USDA, state, federal and other regulatory requirements
• Knowledge of AZA accreditation standards, code of ethics and representative husbandry standards; familiarity with AZA and other captive population management programs.
• Proof of COVID-19 vaccine
• Willingness to be TB tested annually
EDUCATION:
• Four-year degree in biology, zoology, animal behavior, animal sciences, wildlife management, psychology, or related field is required; advanced degree is preferred
DRIVING REQUIREMENTS:
• Must obtain and maintain a valid New York driver's license within six months of employ
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
• This position regularly works with others including Zoo executives and employees, Zoo visitors and community members, media and government officials
• The position primarily functions indoors, with frequent exposure to outdoor Zoo environments and external events
• The employee is regularly exposed to a variety of animals with risk of animal bites (including venomous), zoonotic disease, and other animal-related injury
• Close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction
• Expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken information to others in small and large group settings.
• Hand and finger dexterity sufficient for typing and other administrative tasks
• Regular local travel and occasional out-of-town travel required
• Must be willing to work weekends, holidays, and occasional after-hour assignments
• Must be able to work outdoors in all weather conditions and have the physical ability to perform strenuous work
• Must be capable of lifting 50 lbs or more
MISC:
This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
Utica Zoo is an EOE and provides a Smoke-free and Drug-free Work Environment
How to Apply
Please visit us at uticazoo.org/careers to apply or send your resume, cover letter, and salary requirements to View email address on click.appcast.io
Utica Zoo
One Utica Zoo Way
Utica , NY 13501
Phone: View phone number on click.appcast.io
Visit our website Show more details...
Utica Zoo General Curator of Animal Care...
Job Title: General Curator
Department: Animal Care
Reports to: Executive Director
FLSA Status: Exempt
Job Status: Full-time
Salary: Starting at $65,000
RELOCATION BENEFIT: up to $3000
Job Purpose:
The Utica Zoo is seeking an executive team member to lead the Animal Care Department. The General Curator reports to the Executive Director. As a member of the Executive Leadership Team, this position will be expected to participate with all other team members in a collegial and collaborative manner, considering issues and making decisions from the view of the Zoo as a whole, without partiality to one's own area(s) of responsibility. Members of the Executive Leadership Team must be able to employ systems thinking and understand that all areas of the Zoo are inter-related and dependent on one another. The General Curator is required to provide and promote positive leadership in a team environment. The Utica Zoo staff recently unionized with CSEA.
This position is responsible for the management of the animal care staff and all aspects of the animal collection including, but not limited to; husbandry, health, risk management, enrichment, planning, training, compliance, permitting, accreditation, registrar duties, exhibit design, and research.. The Utica Zoo sits on approximately 67 acres, 40 of which are developed. The Zoo has over 200 animals from 80 different species and is AZA accredited.
To apply, please email resume, cover letter and salary requirements to View email address on click.appcast.io
BENEFITS:
• Health, vision and dental benefits
• Retirement plan
• Cell phone reimbursement
• Employee assistance program
• Opportunity for adjunct professor, local university
ESSENTIAL DUTIES, SKILLS, AND RESPONSIBILITES:
• Provide supervision, guidance, and direction for the Animal Care staff
• Ensure that all animal care staff adhere to institutional policies and practices
• Encourage staff development by actively pursuing opportunities for animal care department team members to participate in workshops, seminars, activities, and conferences aimed at continually improving job knowledge and professional development with the goal of benefitting the Utica Zoo organization
• Promote positive mental health, well-being, and staff morale
• Plan and implement long and short-term goals for each staff member
• Ensure completion of required on-boarding tasks and ensure staff remain current in all areas of training
• Responsible for oversight of personnel hiring within the department, with a focus on current and future staffing needs
• Schedule and oversee employee and supervisory evaluations within the department
• Ensure sound coordination and implementation of Animal Care Intern Program
• Keep track of injuries and incident reports and evaluate need for additional training and/or employee correction to minimize incidents
• Communicate with Lead Animal Keepers to stay informed of animal health changes and needs within the animal care department
• Establish animal care routines for the keepers and continuously evaluate their effectiveness to ensure staff time is efficiently utilized and the animals receive care in a timely manner
• Manages payroll for direct reports and oversees the implementation of wage and hour regulations
• Lead in short term and long-term animal habitat planning
• Create, evaluate, or update standard operating procedures for each habitat
• Perform research concerning the natural history and habitat of animals for guidance in enclosure design, exhibition and management techniques with visitor engagement and financial sustainability in mind
• Assist in the design and development of new animal habitats and holding facilities with regards to animal spacing requirements, quarantine practices and animal health, with visitor engagement and financial sustainability in mind
• Monitor the construction/remodeling of existing habitats via repairs, non-capital renovations and modifications
• Continually enhance and improve animal habitats
• Collaborate with Maintenance Dept. to identify any potential maintenance or safety issues as it applies to all AZA, USDA, or other applicable standards, and takes necessary steps to correct or resolve them
• Monitor pest control program as it applies to animal habitats
• Oversee ongoing planning and implementation of an organized collection plan
• Supervise and collaborate with the Zoo's registrar regarding the disposition/acquisition of animals and oversee all related permit requirements
• Coordinate SSP activities via regular correspondence
• Ensure exhibition of a diverse animal collection
• Maintain professional and productive relationships with SSPs, zoological facilities, animal transporters, etc. for the betterment and care of the animal collection of this zoo
• Develop and implement animal health and husbandry programs consistent with professional standards of care
• Work closely with veterinarian to ensure the best possible health and well-being of the animal collection
• Promote communication and information sharing between the zoological community
• Assure compliance with relevant local, state, federal and international wildlife, and animal welfare regulation
• Ensure maintenance of animal records within Species 360 & ZIMS
• Ensure deadline management of permits according to industry and legal standards, including electronic/digitalized updates per AZA and/or USDA requirements
• Direct the development, submission and implementation of the Animal Department budget and coordinate purchases while being fiscally responsible
• Positively promote and foster work that improves department function and productivity to exceed standards as well as using leadership to promote a team environment
• Attend cross functional Animal Management meetings with registrar, zoological managers, and animal care leads
• Ensure proper communication of animal care department Executive Director and/or the management team, board meetings, and docent meetings as necessary
• Participate in ongoing development and implementation of emergency protocols; organize drills or other learning opportunities to assure zoo preparedness and responsiveness
• Maintain active membership in the Utica Zoo emergency response team
• Cooperate and assist other Zoo departments in accomplishing institutional goals
• Assists in planning and implementing marketing activities
• Support Utica Zoo's conservation and research initiatives
• Responds to specific inquiries from the public concerning the zoological collection in a timely manner
• Perform keeper, lead keeper, and senior keeper duties as needed
• This job description is not intended to be all-inclusive; therefore, the employee may be required to perform other reasonably related duties as assigned
UTICA ZOO ORGANIZATIONAL ACCOUNTABILITIES:
• Mission
• Shares in and displays a commitment to the mission of creating unique experiences and promotes public appreciation of wildlife through education, conservation and recreation
• Actions and decision-making exemplify the mission, demonstrate cultural sensitivity, dedication, compassion, and are in the best interests of the zoo, our staff and our visitors
• Conducts business with candor and sincerity to maintain the highest ethical and moral standards
• DEAI is a priority from the board of directors' level all through the organization chart; this position will be a leader in the creation and implementation of on-going and new initiatives.
• Excellent Animal Care
• Promote the well-being of a diverse animal collection
• Demonstrates awareness of the zoo's responsibility and commitment to conservation issues
• Excellent Visitor Experience
• Approaches visitor service policies, activities and events with the goal of consistently providing Zoo visitors with memorable experiences
• Excellent Staff Experience
• Regularly demonstrates the ability to work cooperatively with others to enhance Zoo achievement through a team effort
• Lead by example while providing encouragement, coaching, mentoring and opportunities for growth, both personally and professionally
• Attitude promotes a positive, cooperative and respectful work environment
• Resolves issues and conflicts with diplomacy; communicates effectively with others and provides constructive suggestions to build team cohesiveness and performance
• Management & Leadership
• Demonstrate leadership through example by fully supporting Utica Zoo's strategic plan, mission and values, and work with all zoo staff to support these plans
• Customarily and regularly exercises discretion and independent judgement
• Demonstrate the ability to meet challenges with a solution-oriented approach
• Leads through connecting individual and team skills and passions with organizational needs
• Effectively solves problems and learns from mistakes
• Employs teamwork, when appropriate, to find solutions
• Reports to meetings and activities on time, engaged, and prepared
• Prioritizes tasks to be respectful of others' time
• Actively creates connections that encourage open and honest communication with all
• Provides regular performance feedback and coaching to reporting staff
• Planning and Organization
• Focuses effort and resources toward completion of tasks, realization of goals and fulfillment of Utica Zoo's Mission
• Determines resources and actions required to accomplish objectives
• Sets priorities and manages time effectively
• Accountability
• Acts in a self-directed manner; takes responsibility for own actions before being directed by others
• Seizes opportunities and is proactive in avoiding potential problems
• Adapts to changing conditions
• Takes on challenging or difficult assignments
• Inspires excellence and commitment in others
• Assure accountability through transparency and zoo-wide communication
• Compliance & Risk Management
• Consistently demonstrates a competent level of practice in accordance with all company policies and position certification/licensing requirements
• Oversees all safety committee activities including the armorer program
• Shows growth as a professional through continuous improvement
• Participates in safety training and leads by example in following OSHA and AZA standards as well as other state regulations
QUALIFICATIONS:
• A minimum of 10 years' related experience in an AZA accredited facility is preferred. Minimum five years' management experience managing animal teams preferred.
• Experience with operant conditioning and enrichment techniques is required
• Strong verbal and written English skills and the ability to communicate and work effectively with varied stakeholders. Bilingual skills a plus.
• Ability to relate positively with a diverse staff and diverse groups of visitors
• Team leadership, financial planning or project management experience preferred
• Demonstrated skills in staff training and mentoring
• Strong planning, analytical and decision-making skills are required, with the ability to work in a dynamic, evolving organization
• Experience with unionized employees preferred
• Demonstrated motivational and problem-solving acumen with a high degree of integrity and ethics
• Possesses the ability to articulate and inspire support for a vision of the future
• Strong computer skills, including proficiency working with databases and Microsoft Office Suite, particularly Word, Excel, Outlook, and Power Point required
• Familiarity with USDA, state, federal and other regulatory requirements
• Knowledge of AZA accreditation standards, code of ethics and representative husbandry standards; familiarity with AZA and other captive population management programs.
• Proof of COVID-19 vaccine
• Willingness to be TB tested annually
EDUCATION:
• Four-year degree in biology, zoology, animal behavior, animal sciences, wildlife management, psychology, or related field is required; advanced degree is preferred
DRIVING REQUIREMENTS:
• Must obtain and maintain a valid New York driver's license within six months of employ
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
• This position regularly works with others including Zoo executives and employees, Zoo visitors and community members, media and government officials
• The position primarily functions indoors, with frequent exposure to outdoor Zoo environments and external events
• The employee is regularly exposed to a variety of animals with risk of animal bites (including venomous), zoonotic disease, and other animal-related injury
• Close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction
• Expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken information to others in small and large group settings.
• Hand and finger dexterity sufficient for typing and other administrative tasks
• Regular local travel and occasional out-of-town travel required
• Must be willing to work weekends, holidays, and occasional after-hour assignments
• Must be able to work outdoors in all weather conditions and have the physical ability to perform strenuous work
• Must be capable of lifting 50 lbs or more
MISC:
This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.
Utica Zoo is an EOE and provides a Smoke-free and Drug-free Work Environment
How to Apply
Please visit us at uticazoo.org/careers to apply or send your resume, cover letter, and salary requirements to View email address on click.appcast.io
Utica Zoo
One Utica Zoo Way
Utica , NY 13501
Phone: View phone number on click.appcast.io
Visit our website Show more details...