Association of Zoos & Aquari… Overview

Senior Vice President, Communications and Government Affairs, AZA

via Tarta.ai posted_at: 13 days agoschedule_type: Full-time

Association of Zoos and AquariumsSenior Vice President, Communications and Government Affairs, AZAThe Senior Vice President, Communications and Government Affairs leads, guides, and oversees all AZA communications and government affairs efforts, including publications, media relations, public opinion polling, legislative initiatives, and regulatory issues. The position also oversees the Wildlife Trafficking Alliance, which is led by AZA's Senior Advisor Association of Zoos and AquariumsSenior Vice President, Communications and Government Affairs, AZAThe Senior Vice President, Communications and Government Affairs leads, guides, and oversees all AZA communications and government affairs efforts, including publications, media relations, public opinion polling, legislative initiatives, and regulatory issues. The position also oversees the Wildlife Trafficking Alliance, which is led by AZA's Senior Advisor on Wildlife Trafficking and is a coalition of more than 80 leading companies, non-profit organizations, and AZA-accredited zoos and aquariums working together to reduce, and eventually eliminate, the illegal trade of wildlife and wildlife products. The SVP works with the AZA Executive Vice President and AZA President and Chief Executive Officer to set communications and government affairs priorities for the association, and to deliver on those priorities. The SVP, Communications and Government Affairs determines the overall strategy... for the department and executes programs to deliver on that strategy for the organization; determines the focus and direction of the department's functions, including day-to-day oversight of a 6-10 person team; leads the work ethic, culture, and values of the team; develops and manages the department budget; and, provides staff support to the President/CEO, Executive Vice President, Board of Directors, and assigned committees.Experience RequiredQualifications and requisite experience include 10-15 years of practical experience relevant to the position, a Bachelor's Degree (Master's Degree preferred), demonstrated increasing level of responsibility and management of teams, proven effectiveness in establishing and maintaining effective working relationships with Congressional, Executive Branch, and non-governmental organization representatives, experience with communications teams and functions, and demonstrated skills in management, leadership, and collaboration.PerksAZA has a robust and generous benefits package, including but not limited to health care, retirement, vacation leave and sick leave. AZA also has a flexible work environment, allowing up to three days of remote work per week and an additional four weeks of full remote work per year.Salary$139,500+How to ApplyCover letter and resume should be submitted to Craig Hoover, Executive Vice President, AZA at choover@aza.org.Association of Zoos and Aquariums8403 Colesville Road, Suite 700Silver Spring, MD 20910Phone: 3012443345Visit our websiteLike us on Facebook Show more details...

Guest Experience Associate

via JobLeads posted_at: 3 days agoschedule_type: Full-time

Enter your search query in the field below. Click the X to close. AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job... Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education Enter your search query in the field below. Click the X to close.

AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...

Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .

zoonewengland.org
Guest Experience Associate

Responsibilities include, greeting Zoo guests with a smile and welcoming attitude. Accurately tracking attendance and sales of Zoo guests through our admissions gate. Proactively selling ZNE membership packages, operating a variety of family friendly and fun amusement rides in accordance with MA state safety laws & procedures; some of which may require a valid driver’s license. As a Guest Experience Associate you will be responsible for additional programing and revenue facilitated by the Admissions & Membership area of the Guest Experience Department. Zoo New England takes pride in our workplace environment as well as our family friendly atmosphere. Therefore, our Guest Experience Associates are expected to bring their friendly personality to work while providing exceptional customer service to Zoo guests. Guest Experience Associates will conduct themselves in a professional manner while communicating and providing service to our guests, team members and visitors. The goal is to ensure that our work environment is safe and inviting. The ability to handle and monitor cash/credit sales for the purpose of receiving fees and tracking revenue is essential. Must be able to work outdoors and in inclement weather elements common to winter, spring, summer and fall. Working hours: Guest Experience Associates will be required to work some weekends and holidays as well as evening hours based on sponsored Zoo events.

Duties & Responsibilities
• Ability to answer guest questions in a polite and friendly manner.
• Ability to follow safety procedures outline by Zoo New England.
• Provide the highest level of customer service to Zoo guests.
• Operate a variety of amusement rides in a safe manner.
• Be knowledgeable of basic zoo operations, including safety procedures & animal collections.
• Inspect rides before operating to ensure that they are clean and functioning properly.
• Accurately process and track Zoo guests at entrance.
• Proactively sell ZNE membership packages.
• Accurately track fees collected from assigned revenue areas by correctly following departmental protocol.
• Follow ZNE’s cash handling policies.
• Be Knowledgeable about ZNE’s membership program.
• Attend departmental meetings to receive updates about the Zoos, our collection, coming attractions and programs.
• Relieve other co-workers for lunch breaks as needed.
• Flexibility with work hours based on Zoo activity levels.
• Must report to work on time, in proper uniform, and with a positive attitude.
• Must be fully vaccinated against Covid-19
• Must enjoy working in a fun workplace environment that is family friendly.
• Available to work based on seasonal fluctuations and Zoo activity levels.
• Ability to work some weekends and holidays.
• Ability able to work outdoors and in inclement weather elements common to winter, spring, summer and fall.
• Knowledge of and commitment to quality customer service standards.
• Warm and friendly personality.
• Fluency in the English Language.
• Ability to work independently and cooperatively in a variety of situations while dealing with the public.

Preferred Job Requirements
• High School diploma or equivalent.
• Second language is a plus.
• At least 2 years of cash handling experience with credit card processing.
• Per MA state law, must be at least 18 years of age to operate amusement rides.
• Ability to work in a diverse work environment and with a diverse guest population.
• Excellent attendance record.
• Valid driver’s license.
• 1 year of Hospitality or Retail experience.
• Previous work experience in guest experience environment.

Zoo New England is an Equal Opportunity Employer by Choice Show more details...

Area Manager

via Trabajo.org posted_at: 2 days agoschedule_type: Full-time

Enter your search query in the field below. Click the X to close. AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job... Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education Enter your search query in the field below. Click the X to close.

AZA-accredited zoos and aquariums, Certified Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job...

Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
Maryland Zoo

General Summary: Provides day-to-day leadership and management of specific animal areas which supports the mission and core values of the Zoo to the staff engaged in the care and exhibition of the collection.

Essential Functions:

Primary Function:

Foster a success-oriented, accountable environment within the Zoo;

Support the guest experiences;

Serve as the liaison for the Collection Managers and Curators as to daily concerns of the department;

Observe animals to detect signs of illness, and report the same to the Collection Manager and Medical Staff to determine type of medication/treatment required and help in the treatment;

Develop and maintain SOPs for assigned area(s);

Coordinate pest control needs/activities with the Senior Animal Care Technician;

Ensure that adequate and appropriate pest control practices are carried out and that all pest control records are maintained;

Coordinate water quality testing and Life Support Systems equipment preventative maintenance with the Water Quality Specialist and ensure that adequate and appropriate water quality records are maintained;

Inspect all exhibits and related facilities regularly for cleanliness and structural integrity;

Direct or perform all keeper activities necessary to the direct maintenance of the animal collection;

Inspect the care and well being of the animals in their area;

Supervise and coordinate all activities of the keeper staff;

Supervise and participate in moving of animals to new quarters or in crating or uncrating animals for shipment or display;

Oversee and/or assist with medical treatments, preparation of food, feeding of animals and maintenance and repair of animal quarters/exhibit;

Ensure that area activities are recorded in the daily diary and other permanent records;

Collaborate with Animal Department Curators, Managers and medical staff in development of diets, husbandry techniques, and area protocols;

Develop action plans for projects and present them to the Collection Managers;

Assist in AZA-sanctioned programs as requested;

Available 24 hours/day, if necessary;

Attend weekly medical meetings;

Serve and support assigned area(s);

Coordinate the training opportunities for volunteers, Junior keepers, and interns;

Participate on the animal recapture team and maintains qualifications to use firearms on zoo grounds;

Train and educate Animal Keepers;

Coordinate construction projects and outside vendors and contractors while maintaining safety for animals and staff;

Work with the Animal Training and Enrichment Coordinator to develop and maintain animal training and enrichment programs;

Manage the particular aspects of scheduling and payroll essential to supervising staff;

Responsible for acting as member of Zoo’s emergency response firearms shoot team;

Perform other duties as assigned; and,

Adhere to all policies and procedures of the Zoo.

Communication (Internal and External):

Actively collaborate with divisions to insure that husbandry and behavioral management practices are to the highest standards;

Represent the zoo to guests, donors, zoo community associates, and the general public;

Answer the public's questions concerning animals' habits or zoo operations;

Actively collaborate with the Marketing, Development, Education and Visitor Services departments to design and implement programs and presentations directly related to the animal collection;

Actively collaborate with the Marketing, Development, Education and Visitor Services departments to produce and participate in non-routine special events;

Organize behind the scenes tours as requested; and,

Conduct and/or contribute to Area, Department and All-Staff meetings.

Management of Resources (financial, human resources, facilities):

Make recommendations to the General Curator and Collection Managers on the hiring and firing and personnel actions such as promotions, transfers and disciplinary actions;

Read keepers’ daily reports and ensure appropriate corrective action;

Determine which information/data from daily reports should be included in the Zoo’s permanent animal records;

Prepare and communicate performance evaluations of keeper staff;

Recommend improvements and repairs to animal exhibits and facilities;

Recommend updates, clarifications and additions to Animal Department policies and procedures and area SOPs;

Coordinate with the Maintenance department for repairs, non-capital renovations and improvements;

Schedule staff to various tasks as needed;

Support inventory control/ensure the proper working condition of all department equipment; and,

Provide supervisory back up for the other area managers.

Minimum Qualifications :

Education:

Bachelor’s Degree preferably in Biological Sciences, Zoology, Wildlife Management, Animal Science or related science; and,

Experience may be substituted for a degree.

Experience/Training:

Three years paid experience with an AZA accredited zoological institution (preferred);

At least one year of supervisory experience or equivalent experience working with animals in a supervisory capacity;

Valid driver’s license; and,

Demonstrated supervisory ability as well as ability to lead and mentor professional staff;

Ability to work with a wide variety of individuals from ethnic, cultural and economic backgrounds;

Extremely well-organized;

Strong leadership, communication, mentoring, time management, interpersonal and follow-up skills;

Self-directed, collaborative and detail-oriented; and,

Strong background in animal husbandry, training, or enrichment.

Equipment:

Must be able to operate a variety of machines and equipment including telephone, two way radio, motor vehicles, electric golf carts, hand tools, animal restraint and capture equipment, gardening/carpentry tools, power equipment, e.g. leaf blower, weed eater, lawn mower, or power washer and computer equipment, scales, transponder reader, digital thermometers and water chemistry equipment. Must be proficient with a word processing and spread sheet program (e.g. Microsoft Word, Excel); and

Ability to use personal electronic device as a remote desktop for business purposes.

Working Conditions:

Must be able to exert up to 50 pounds of force occasionally, 25 pounds frequently and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those for sedentary work; must be able to remain on feet for periods of time, stoop, kneel, crouch, crawl, push, pull, climb, balance;

Must be able to travel large areas of the Zoo as needed;

Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;

Must be able to lift and/or carry weights of up to 75 pounds and climb a ladder;

Exposure to potential environmental hazards such as poison oak/ivy, uneven terrain, and insect bites/stings;

Exposure to zoonotic diseases and risk of animal attack; and,

TB test, physical, and rabies vaccine required.

Disclaimer:

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Therefore, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Please visit our careers page to see more job opportunities.

Maryland Zoo
1876 Mansion House Dr
Baltimore, MD 21217

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