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Most recent job postings at aptean
via Aptean
posted_at: 2 days agoschedule_type: Full-time
Overview
PS Consultant- Manufacturing & Operations...
Remote, US
Aptean is changing. Our ERP and other enterprise business solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 50 different products and a global client base, there’s
Overview
PS Consultant- Manufacturing & Operations...
Remote, US
Aptean is changing. Our ERP and other enterprise business solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Consultant, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Professional Services department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the Role:
As a Professional Services Consultant specializing in Aptean Ross, you will play a vital role in guiding our clients through the complexities of financial and manufacturing processes within their ERP systems. Your areas of expertise will encompass:
• Provide consulting services to customers based on Aptean’s service delivery methodology and procedures; services engagements may include implementation consulting, upgrade consulting, training, testing, and/or process improvement consulting.
• Effectively work on multiple projects simultaneously.
• Work collaboratively with project manager and project team to deliver projects on time, on budget, on schedule.
• Submit time and expenses punctually each week.
• Maintain a professional appearance when onsite with customers.
About you
• Relevant Experience: 3+ years of experience in ERP consulting, or a similar platform. Experience in Manufacturing and Operations ERP modules is essential.
• Technical Proficiency: Strong technical skills in ERP systems, including an understanding of system configuration, customization, and integration.
• Analytical and Problem-Solving Skills: Ability to analyze complex business processes and provide effective solutions within the ERP framework.
• Strong Communication Skills: Excellent interpersonal and communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Continuous Learning: A commitment to staying current with the latest developments in ERP technologies and manufacturing best practices.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
PS Consultant- Manufacturing & Operations...
Remote, US
Aptean is changing. Our ERP and other enterprise business solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Consultant, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Professional Services department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the Role:
As a Professional Services Consultant specializing in Aptean Ross, you will play a vital role in guiding our clients through the complexities of financial and manufacturing processes within their ERP systems. Your areas of expertise will encompass:
• Provide consulting services to customers based on Aptean’s service delivery methodology and procedures; services engagements may include implementation consulting, upgrade consulting, training, testing, and/or process improvement consulting.
• Effectively work on multiple projects simultaneously.
• Work collaboratively with project manager and project team to deliver projects on time, on budget, on schedule.
• Submit time and expenses punctually each week.
• Maintain a professional appearance when onsite with customers.
About you
• Relevant Experience: 3+ years of experience in ERP consulting, or a similar platform. Experience in Manufacturing and Operations ERP modules is essential.
• Technical Proficiency: Strong technical skills in ERP systems, including an understanding of system configuration, customization, and integration.
• Analytical and Problem-Solving Skills: Ability to analyze complex business processes and provide effective solutions within the ERP framework.
• Strong Communication Skills: Excellent interpersonal and communication skills, capable of engaging effectively with both technical and non-technical stakeholders.
• Continuous Learning: A commitment to staying current with the latest developments in ERP technologies and manufacturing best practices.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
posted_at: 3 days agoschedule_type: Full-time
Overview
Senior PS Consultant...
Remote - US
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to apparel manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career
Overview
Senior PS Consultant...
Remote - US
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to apparel manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Professional Services Consultant, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Professional Services department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
Provide application consulting and support to Aptean customers. Participate as a member of the implementation team to deploy new projects, and/or provide on-going support to their existing installation. Consult with customers in the definition of business requirements and the resulting configuration and usage of application modules; research and resolve problems and issues. Manage customer expectations and foster positive business relationships with all customers.
Requires interface with customers and other team members. May involve travel to customer sites.
You will also:
• Consulting Services
• Provide consulting services to customers based on Aptean’s service delivery methodology and procedures; services engagements may include implementation consulting, upgrade consulting, training, testing, and/or process improvement consulting.
• Effectively work on multiple projects simultaneously.
• Work collaboratively with project manager and project team to deliver projects on time, on budget, on schedule.
• Submit time and expenses punctually each week related to Consulting Services
• Maintain a professional appearance when onsite with customers.
• Incident Resolution
• Provide expert solutions to complex customer problems in a timely manner by receiving, clarifying and investigating incidents.
• Take ownership of and follow-through with all priority customer incidents.
• Offer complete and timely explanations to customers throughout the incident resolution process and ensure that customers’ staff fully understand the issue, its resolutions and means for prevention.
• Clearly and concisely document all customer interaction and all steps taken to resolve incidents.
• Observe trends and recommend improvements to product design, documentation or implementation and create necessary enhancement requests.
• Work with R&D and product line team to expedite incident resolution and ensure seamless delivery of support service to customers.
• Determine when issues need to be escalated.
• Set severity levels with customers.
• May be assigned escalated tickets.
• Knowledge Management
• Expand expertise within the product.
• Attend training sessions offered and use self-study tools; assist with peer training as needed.
• Contribute to a customer focused environment that encourages information sharing, team-based resolution activity, cross training and an absolute focus on resolving customer incidents as quickly and effectively as possible.
• Create KB articles and documents using the Knowledge Centered Support (KCS) methodology, to be published and shared both internally and with the customer base.
• Communication
• Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.
About you
Bachelor's degree preferred but not required with at least 2 years of experience.
You must also
• Understand the industry and business environment served by the application.
• Basic understanding of relational database concepts and architecture.
• Excellent time management and organizational skills.
• Excellent verbal and written communication skills.
• Facilitate discovery sessions with client team to secure requirements aligned with business goals.
• Strong analytical problem solving and decision-making skills.
• Ability to work efficiently and independently and do whatever it takes to get the job done.
• Ability to handle difficult or sensitive situations with diplomacy and tact.
• Track record in providing outstanding customer service.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Senior PS Consultant...
Remote - US
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to apparel manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Professional Services Consultant, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Professional Services department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
Provide application consulting and support to Aptean customers. Participate as a member of the implementation team to deploy new projects, and/or provide on-going support to their existing installation. Consult with customers in the definition of business requirements and the resulting configuration and usage of application modules; research and resolve problems and issues. Manage customer expectations and foster positive business relationships with all customers.
Requires interface with customers and other team members. May involve travel to customer sites.
You will also:
• Consulting Services
• Provide consulting services to customers based on Aptean’s service delivery methodology and procedures; services engagements may include implementation consulting, upgrade consulting, training, testing, and/or process improvement consulting.
• Effectively work on multiple projects simultaneously.
• Work collaboratively with project manager and project team to deliver projects on time, on budget, on schedule.
• Submit time and expenses punctually each week related to Consulting Services
• Maintain a professional appearance when onsite with customers.
• Incident Resolution
• Provide expert solutions to complex customer problems in a timely manner by receiving, clarifying and investigating incidents.
• Take ownership of and follow-through with all priority customer incidents.
• Offer complete and timely explanations to customers throughout the incident resolution process and ensure that customers’ staff fully understand the issue, its resolutions and means for prevention.
• Clearly and concisely document all customer interaction and all steps taken to resolve incidents.
• Observe trends and recommend improvements to product design, documentation or implementation and create necessary enhancement requests.
• Work with R&D and product line team to expedite incident resolution and ensure seamless delivery of support service to customers.
• Determine when issues need to be escalated.
• Set severity levels with customers.
• May be assigned escalated tickets.
• Knowledge Management
• Expand expertise within the product.
• Attend training sessions offered and use self-study tools; assist with peer training as needed.
• Contribute to a customer focused environment that encourages information sharing, team-based resolution activity, cross training and an absolute focus on resolving customer incidents as quickly and effectively as possible.
• Create KB articles and documents using the Knowledge Centered Support (KCS) methodology, to be published and shared both internally and with the customer base.
• Communication
• Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.
About you
Bachelor's degree preferred but not required with at least 2 years of experience.
You must also
• Understand the industry and business environment served by the application.
• Basic understanding of relational database concepts and architecture.
• Excellent time management and organizational skills.
• Excellent verbal and written communication skills.
• Facilitate discovery sessions with client team to secure requirements aligned with business goals.
• Strong analytical problem solving and decision-making skills.
• Ability to work efficiently and independently and do whatever it takes to get the job done.
• Ability to handle difficult or sensitive situations with diplomacy and tact.
• Track record in providing outstanding customer service.
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
schedule_type: Full-time
Overview
Account Manager...
Remote NA
About the role:
Aptean is looking for an outstanding Sales Executive to work in our CEP software team selling our market leading solutions, which enable Aptean to be the number one provider of applications in this sector.
The CEP vertical at Aptean is an extremely strategic business unit- this is a vibrant, fast-paced part of the organization, with an emphasis on teamwork, customer success, and collective
Overview
Account Manager...
Remote NA
About the role:
Aptean is looking for an outstanding Sales Executive to work in our CEP software team selling our market leading solutions, which enable Aptean to be the number one provider of applications in this sector.
The CEP vertical at Aptean is an extremely strategic business unit- this is a vibrant, fast-paced part of the organization, with an emphasis on teamwork, customer success, and collective achievement of goals.
As an Account Manager, you are responsible for managing an assigned set of clients with a focus on converting eligible customers to the Aptean Cloud, whilst maintaining and growing renewal rates. You must also look to drive strategic cross-sell opportunities, establish and maintain good client relationships with a particular focus on retaining customers and identifying opportunities for additional sales of new products, licenses or upsell modules.
Duties & Responsibilities
• Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for SaaS conversions, additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
• Identify and manage opportunistic new business situations
• Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues
• Optimize portfolios, prioritize accounts and create & maintain strategic account plans, quotes and forecasts
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Maintain accurate and timely opportunity, customer & contact data
• Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account
• Maintain good industry, business knowledge and product knowledge as is relevant for assigned accounts
• Coordinate/facilitate technical presentations and participate in customer & marketing events
• Use knowledge of customer needs and industry trends to provide input into product strategy
Penetrates assigned accounts by:
• Driving cloud, added value services and subscription revenues
• Selling new or additional products or services to current buyers
• Finding additional buyers within the existing customer location
• Selling additional customer locations
• Working to develop group-level agreements, aligned to customer’s business goals
Knowledge, Skills and Abilities
• Thorough understanding of the customer sales cycle
• Experience working with software products, services, competencies, solutions, and offerings – across Manufacturing / SaaS
• Knowledge or experience of sales methodologies, e.g. Challenger Sale
• Experience of working with and understanding contracts is a plus
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Excellent sales, negotiation skills and objection handling skills
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills
• Good decision making ability and negotiation skills
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Account Manager...
Remote NA
About the role:
Aptean is looking for an outstanding Sales Executive to work in our CEP software team selling our market leading solutions, which enable Aptean to be the number one provider of applications in this sector.
The CEP vertical at Aptean is an extremely strategic business unit- this is a vibrant, fast-paced part of the organization, with an emphasis on teamwork, customer success, and collective achievement of goals.
As an Account Manager, you are responsible for managing an assigned set of clients with a focus on converting eligible customers to the Aptean Cloud, whilst maintaining and growing renewal rates. You must also look to drive strategic cross-sell opportunities, establish and maintain good client relationships with a particular focus on retaining customers and identifying opportunities for additional sales of new products, licenses or upsell modules.
Duties & Responsibilities
• Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for SaaS conversions, additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
• Identify and manage opportunistic new business situations
• Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues
• Optimize portfolios, prioritize accounts and create & maintain strategic account plans, quotes and forecasts
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Maintain accurate and timely opportunity, customer & contact data
• Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account
• Maintain good industry, business knowledge and product knowledge as is relevant for assigned accounts
• Coordinate/facilitate technical presentations and participate in customer & marketing events
• Use knowledge of customer needs and industry trends to provide input into product strategy
Penetrates assigned accounts by:
• Driving cloud, added value services and subscription revenues
• Selling new or additional products or services to current buyers
• Finding additional buyers within the existing customer location
• Selling additional customer locations
• Working to develop group-level agreements, aligned to customer’s business goals
Knowledge, Skills and Abilities
• Thorough understanding of the customer sales cycle
• Experience working with software products, services, competencies, solutions, and offerings – across Manufacturing / SaaS
• Knowledge or experience of sales methodologies, e.g. Challenger Sale
• Experience of working with and understanding contracts is a plus
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization
• Excellent sales, negotiation skills and objection handling skills
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams
• Possesses a high degree of honesty, integrity and ability to maintain confidentiality
• Professional image and interpersonal skills
• Organizational and follow up skills, problem solving and analytical skills
• Good decision making ability and negotiation skills
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
posted_at: 14 days agoschedule_type: Full-time
Overview
Job Title: Software Support Specialist...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time
Overview
Job Title: Software Support Specialist...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Software Support Specialist, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Support department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
The Software Support Specialist provides customer support and technical services for our firm's developed Cloud (SaaS) and On-premise shipping software applications and integrated source systems. Support is provided via phone, remote assistance, email and chat. We are seeking a resourceful individual with strong technical aptitude and results-oriented attitude, passionate about creating a superb customer experience. Candidates must be able to get up to speed quickly, have excellent customer service skills, superb written, listening and verbal communication skills and be able to troubleshoot and resolve problems quickly and effectively. At V-Technologies, our high performance technical team is committed to providing efficient, expedient and high quality customer support. The successful experience of our customers depends on accurate, dependable, and timely resolution of all requests for assistance.
• Providing fast and amazing customer service and technical assistance to our various customer groups in the form of phone, email and remote support in a fast-paced environment
• Obtains & maintains in-depth knowledge of the firm’s shipping software solutions and suite of integrated systems
• Provide technical support for the StarShip shipping solution and integrated Enterprise Systems and carrier software systems
• Identify, diagnose and troubleshoot software issues, provide solutions or workarounds in a timely manner
• Conduct software configuration, installation, software integration, database migration and software upgrades
• Work with customers on basic software training
• Provide software documentation, instructions and help file resources for trending issues or topics
• Recreate customer reported issues in a virtualized sandbox environment
• Conduct research of customer reported problems and provide solutions or escalate to higher tiered support as needed
• Perform root cause analysis for issues using diagnostic tools
• Precisely documenting customer correspondences in our Customer Relationships Management (CRM) software
• Logging software defects and enhancement requests in our tracking software system
• Proactive follow-up with customers on open issues
• Frequent contributions to the product knowledge base
• Very strong communication with team members and Management
• Knowledge acquisition and retention of supported software functionality and integrated systems
• Some basic quality assurance testing
• Some small scoped project management
About you
• 1-2 years information technology, Technical support, Desktop Support, Software, Help Desk or related experience
• Highly organized self-starter who adapts quickly and has excellent attention to detail
• Team oriented
• Excellent customer service and people skills
• Technology savvy
• Resourceful
• Be able to articulate well and provide explanations over the phone
• Excellent written, vocabulary and communication skills
• Extremely patient
• Strong problem isolation and troubleshooting skills
• Strong analytical skills
• Ability to work well under pressure
• Excellent attendance and punctuality
• Strong initiative and work ethic
• Excellent multi-tasking skills
• Teachable
• Highly motivated with strong desire to learn and grow
• A+ certification and/or CompTIA certification/s preferred but not required
Technical Skills
• Extensive familiarity with Windows operating systems: Windows 10, Windows 2016 server, Windows 2019 Server (32 and 64-bit Editions)
• Familiarity Remote Desktop services (RDS), Terminal Services, Citrix (XenApp)
• Printer installation, configuration & troubleshooting
• Knowledge of computer and networking essentials, TCP/IP, network drive mapping, Windows Firewall, proxy, data execution prevention
• Experience with installing, configuring, diagnosing and troubleshooting software
• Experience with ODBC data sources, Windows registry, Windows services, DOS Prompt, event viewer
• Microsoft Office Suite (Outlook, Word, Excel, Access)
• Experience with ticketing system
• Experience with remote assistance and meeting management software e.g. BomGar, ScreenConnect, GoToMeeting
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base Show more details...
Job Title: Software Support Specialist...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are a Software Support Specialist, and eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Support department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
The Software Support Specialist provides customer support and technical services for our firm's developed Cloud (SaaS) and On-premise shipping software applications and integrated source systems. Support is provided via phone, remote assistance, email and chat. We are seeking a resourceful individual with strong technical aptitude and results-oriented attitude, passionate about creating a superb customer experience. Candidates must be able to get up to speed quickly, have excellent customer service skills, superb written, listening and verbal communication skills and be able to troubleshoot and resolve problems quickly and effectively. At V-Technologies, our high performance technical team is committed to providing efficient, expedient and high quality customer support. The successful experience of our customers depends on accurate, dependable, and timely resolution of all requests for assistance.
• Providing fast and amazing customer service and technical assistance to our various customer groups in the form of phone, email and remote support in a fast-paced environment
• Obtains & maintains in-depth knowledge of the firm’s shipping software solutions and suite of integrated systems
• Provide technical support for the StarShip shipping solution and integrated Enterprise Systems and carrier software systems
• Identify, diagnose and troubleshoot software issues, provide solutions or workarounds in a timely manner
• Conduct software configuration, installation, software integration, database migration and software upgrades
• Work with customers on basic software training
• Provide software documentation, instructions and help file resources for trending issues or topics
• Recreate customer reported issues in a virtualized sandbox environment
• Conduct research of customer reported problems and provide solutions or escalate to higher tiered support as needed
• Perform root cause analysis for issues using diagnostic tools
• Precisely documenting customer correspondences in our Customer Relationships Management (CRM) software
• Logging software defects and enhancement requests in our tracking software system
• Proactive follow-up with customers on open issues
• Frequent contributions to the product knowledge base
• Very strong communication with team members and Management
• Knowledge acquisition and retention of supported software functionality and integrated systems
• Some basic quality assurance testing
• Some small scoped project management
About you
• 1-2 years information technology, Technical support, Desktop Support, Software, Help Desk or related experience
• Highly organized self-starter who adapts quickly and has excellent attention to detail
• Team oriented
• Excellent customer service and people skills
• Technology savvy
• Resourceful
• Be able to articulate well and provide explanations over the phone
• Excellent written, vocabulary and communication skills
• Extremely patient
• Strong problem isolation and troubleshooting skills
• Strong analytical skills
• Ability to work well under pressure
• Excellent attendance and punctuality
• Strong initiative and work ethic
• Excellent multi-tasking skills
• Teachable
• Highly motivated with strong desire to learn and grow
• A+ certification and/or CompTIA certification/s preferred but not required
Technical Skills
• Extensive familiarity with Windows operating systems: Windows 10, Windows 2016 server, Windows 2019 Server (32 and 64-bit Editions)
• Familiarity Remote Desktop services (RDS), Terminal Services, Citrix (XenApp)
• Printer installation, configuration & troubleshooting
• Knowledge of computer and networking essentials, TCP/IP, network drive mapping, Windows Firewall, proxy, data execution prevention
• Experience with installing, configuring, diagnosing and troubleshooting software
• Experience with ODBC data sources, Windows registry, Windows services, DOS Prompt, event viewer
• Microsoft Office Suite (Outlook, Word, Excel, Access)
• Experience with ticketing system
• Experience with remote assistance and meeting management software e.g. BomGar, ScreenConnect, GoToMeeting
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base Show more details...
via LinkedIn
posted_at: 24 days agoschedule_type: Full-timework_from_home: 1
Are you ready for what’s next, now?
Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such... as finance, healthcare, biotech and pharmaceuticals,
Are you ready for what’s next, now?
Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such... as finance, healthcare, biotech and pharmaceuticals, over 4,500 highly specialized organizations in more than 20 industries and 54 countries rely on Aptean to streamline their everyday operations.
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
We’re looking for a Senior Implementation Consultant to support our clients in North America. The position will require travel between 10% and 20%.
The Role:
As a Senior Implementation Consultant, you'll play a pivotal role in the entire life cycle of implementations for our Paragon Solution. You'll lead requirements sessions, collaborating on the analysis of business needs and translating them into precise specifications. Your responsibilities extend to conducting workshops for end-user education, customizing modules based on specific business requirements, and seamlessly integrating solutions with technical teams. Throughout the implementation process, you'll be at the forefront of managing project documentation, conducting thorough testing, and providing ongoing customer support. Your expertise will be critical in ensuring a smooth and successful Dynamics 365 Business Central deployment.
We’re Looking For:
• 5+ years’ experience in Software or ERP implementations
• In-depth knowledge of Dynamics NAV/BC modules and functionalities.
• Strong understanding of business processes and best practices within the routing & scheduling industry.
• 5+ years’ experience creating comprehensive functional design documents and system documentation.
• 3+ years’ experience conducting workshops, training sessions, and user acceptance testing.
• Willingness to travel up to 20% as needed.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such... as finance, healthcare, biotech and pharmaceuticals, over 4,500 highly specialized organizations in more than 20 industries and 54 countries rely on Aptean to streamline their everyday operations.
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
We’re looking for a Senior Implementation Consultant to support our clients in North America. The position will require travel between 10% and 20%.
The Role:
As a Senior Implementation Consultant, you'll play a pivotal role in the entire life cycle of implementations for our Paragon Solution. You'll lead requirements sessions, collaborating on the analysis of business needs and translating them into precise specifications. Your responsibilities extend to conducting workshops for end-user education, customizing modules based on specific business requirements, and seamlessly integrating solutions with technical teams. Throughout the implementation process, you'll be at the forefront of managing project documentation, conducting thorough testing, and providing ongoing customer support. Your expertise will be critical in ensuring a smooth and successful Dynamics 365 Business Central deployment.
We’re Looking For:
• 5+ years’ experience in Software or ERP implementations
• In-depth knowledge of Dynamics NAV/BC modules and functionalities.
• Strong understanding of business processes and best practices within the routing & scheduling industry.
• 5+ years’ experience creating comprehensive functional design documents and system documentation.
• 3+ years’ experience conducting workshops, training sessions, and user acceptance testing.
• Willingness to travel up to 20% as needed.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
posted_at: 25 days agoschedule_type: Full-time
Overview
Job Title: Manager, Financial Systems...
Location: Alpharetta, GA - Onsite, or US, Remote
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s
Overview
Job Title: Manager, Financial Systems...
Location: Alpharetta, GA - Onsite, or US, Remote
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are eager to learn and grow, then this opportunity is for you! We are eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
The Manager of Financial System designs, develops and oversees the operation and maintenance of the Accounting organization's various systems. Aptean currently uses Intacct as its Accounting software and is in the process of improving the quality and functionality of its finance technology stack.
Duties and Responsiblities:
• Contribute to cross-functional teams in the implementation, maintenance, and support of the Sage Intacct platform through business requirement discovery and analysis, software installation, software upgrades, software configuration, data migration, data integration, training, and end-user support.
• Support of our configured modules and integrations for all internal accounting systems – including but not limited to Sage Intacct, IBM Planning Analytics (TM1), FinPro, Basware, and Blackline.
• Develop and maintain an accounting systems road map highlighting the systems enhancements being pursued
• Act as a liaison with third party vendors to troubleshoot systems
• Work with SQL databases to create reports and stored procedures
• Develop an understanding of accounting processes within Aptean and how accounting systems work with each other and other systems at Aptean
• Manage and prioritize projects based on resource availability and timelines as well as day to day run type activities such as platform incidents, requests, changes, and problems.
Qualifications:
• Bachelor's degree in Accounting, Finance, Information Systems, or related field.
• 5+ years of financial/accounting experience is required. Detailed understanding of accounting standards, methodologies and related business practices.
• 5+ years experience administering ERP software in a multi-entity, multi-currency environment
• 5+ years experience with Sage Intacct platform
• Experience with IBM Planning Analytics, Basware, Blackline, or FinPro as plus
• Strong Microsoft SQL skills – writing queries and stored procedures
• Strong Microsoft Excel skills – pivot tables and macros
• Experience with PowerBI a plus
• A strong work ethic to solve problems, accomplish objectives, and meet deadlines
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Job Title: Manager, Financial Systems...
Location: Alpharetta, GA - Onsite, or US, Remote
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are eager to learn and grow, then this opportunity is for you! We are eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
The Manager of Financial System designs, develops and oversees the operation and maintenance of the Accounting organization's various systems. Aptean currently uses Intacct as its Accounting software and is in the process of improving the quality and functionality of its finance technology stack.
Duties and Responsiblities:
• Contribute to cross-functional teams in the implementation, maintenance, and support of the Sage Intacct platform through business requirement discovery and analysis, software installation, software upgrades, software configuration, data migration, data integration, training, and end-user support.
• Support of our configured modules and integrations for all internal accounting systems – including but not limited to Sage Intacct, IBM Planning Analytics (TM1), FinPro, Basware, and Blackline.
• Develop and maintain an accounting systems road map highlighting the systems enhancements being pursued
• Act as a liaison with third party vendors to troubleshoot systems
• Work with SQL databases to create reports and stored procedures
• Develop an understanding of accounting processes within Aptean and how accounting systems work with each other and other systems at Aptean
• Manage and prioritize projects based on resource availability and timelines as well as day to day run type activities such as platform incidents, requests, changes, and problems.
Qualifications:
• Bachelor's degree in Accounting, Finance, Information Systems, or related field.
• 5+ years of financial/accounting experience is required. Detailed understanding of accounting standards, methodologies and related business practices.
• 5+ years experience administering ERP software in a multi-entity, multi-currency environment
• 5+ years experience with Sage Intacct platform
• Experience with IBM Planning Analytics, Basware, Blackline, or FinPro as plus
• Strong Microsoft SQL skills – writing queries and stored procedures
• Strong Microsoft Excel skills – pivot tables and macros
• Experience with PowerBI a plus
• A strong work ethic to solve problems, accomplish objectives, and meet deadlines
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
schedule_type: Full-time
Overview
Job Title: Data Analyst...
The Who, What, Where and Why
As a Data Analyst with 3-5 years of experience, you'll be pivotal in our data-driven decision-making processes. PowerBI proficiency is a must, but we're more interested in your ability to draw insightful conclusions from data rather than extensive coding. In our agile, fast-paced environment, you’ll influence strategic decisions through meaningful data insights and regularly collaborate
Overview
Job Title: Data Analyst...
The Who, What, Where and Why
As a Data Analyst with 3-5 years of experience, you'll be pivotal in our data-driven decision-making processes. PowerBI proficiency is a must, but we're more interested in your ability to draw insightful conclusions from data rather than extensive coding. In our agile, fast-paced environment, you’ll influence strategic decisions through meaningful data insights and regularly collaborate with cross-functional teams. The role extends beyond creating C-suite-ready dashboards; you'll also actively contribute to data accuracy by tracing and rectifying discrepancies at their source.
Who?
We’d like this person to have the following skills/abilities:
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• 3-5 years of professional experience with a strong emphasis on data analysis
• Proficiency in creating outputs using PowerBI
• Ability to swiftly translate complex data into clear, actionable insights
• Experience with Salesforce a plus
What?
In this role, you would:
Data Analysis:
• Develop and maintain insightful dashboards and scorecards, transforming complex data into easily understandable visualizations
• Collaborate with various stakeholders to understand reporting needs and provide strategic recommendations based on data analysis
Data Insights:
• Analyze large datasets to identify trends, patterns, and key insights that contribute to informed decision-making within C-suite
• Work closely with cross-functional teams to provide valuable insights into business performance
PowerBI Utilization:
• Leverage PowerBI to create reports, dashboards and other data visualizations
• Ensure seamless data integration from other sources (e.g. Salesforce)
Data Strategy:
• Contribute to the development of data strategies aligned with organizational goals
• Stay informed about industry best practices and emerging trends in data analysis to continuously improve reporting capabilities
Why?
This role offers an exciting opportunity for professionals with advanced expertise in data analysis and PowerBI to contribute to the strategic direction of our growing organization. Aptean is where go-getters with strong problem solving skills can thrive. We provide learning opportunities across the company so that you can build and advance your career here no matter your background. Each and every one of us has a different story and different strengths. We are a dynamic company that cares about our 1,700 employees as much as our customers, and our leadership team believes in finding and retaining awesome people.
Where?
This position will be located in our corporate headquarters in Alpharetta, GA at 4325 Alexander Dr #100, Alpharetta, GA 30022. You will enjoy our perks: free snacks and drinks, modern breakroom that allows people to get to know employees from other departments, monthly birthday celebrations, massages, monthly food trucks and breakfasts – all provided in an open-office environment. What you will also get to experience is a company that believes in the power of working collaboratively and winning together; that strives to balance work and home life, that seeks and hires teams of motivated go-getters, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
About Us
Aptean is a private-equity backed software company that connects companies in specific industries with specialized software solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds with streamlined industry-specific software solutions. That’s why over 4,100+ highly specialized organizations in more than 20 industries and 54 countries rely on us to simplify their everyday operations.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Job Title: Data Analyst...
The Who, What, Where and Why
As a Data Analyst with 3-5 years of experience, you'll be pivotal in our data-driven decision-making processes. PowerBI proficiency is a must, but we're more interested in your ability to draw insightful conclusions from data rather than extensive coding. In our agile, fast-paced environment, you’ll influence strategic decisions through meaningful data insights and regularly collaborate with cross-functional teams. The role extends beyond creating C-suite-ready dashboards; you'll also actively contribute to data accuracy by tracing and rectifying discrepancies at their source.
Who?
We’d like this person to have the following skills/abilities:
• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
• 3-5 years of professional experience with a strong emphasis on data analysis
• Proficiency in creating outputs using PowerBI
• Ability to swiftly translate complex data into clear, actionable insights
• Experience with Salesforce a plus
What?
In this role, you would:
Data Analysis:
• Develop and maintain insightful dashboards and scorecards, transforming complex data into easily understandable visualizations
• Collaborate with various stakeholders to understand reporting needs and provide strategic recommendations based on data analysis
Data Insights:
• Analyze large datasets to identify trends, patterns, and key insights that contribute to informed decision-making within C-suite
• Work closely with cross-functional teams to provide valuable insights into business performance
PowerBI Utilization:
• Leverage PowerBI to create reports, dashboards and other data visualizations
• Ensure seamless data integration from other sources (e.g. Salesforce)
Data Strategy:
• Contribute to the development of data strategies aligned with organizational goals
• Stay informed about industry best practices and emerging trends in data analysis to continuously improve reporting capabilities
Why?
This role offers an exciting opportunity for professionals with advanced expertise in data analysis and PowerBI to contribute to the strategic direction of our growing organization. Aptean is where go-getters with strong problem solving skills can thrive. We provide learning opportunities across the company so that you can build and advance your career here no matter your background. Each and every one of us has a different story and different strengths. We are a dynamic company that cares about our 1,700 employees as much as our customers, and our leadership team believes in finding and retaining awesome people.
Where?
This position will be located in our corporate headquarters in Alpharetta, GA at 4325 Alexander Dr #100, Alpharetta, GA 30022. You will enjoy our perks: free snacks and drinks, modern breakroom that allows people to get to know employees from other departments, monthly birthday celebrations, massages, monthly food trucks and breakfasts – all provided in an open-office environment. What you will also get to experience is a company that believes in the power of working collaboratively and winning together; that strives to balance work and home life, that seeks and hires teams of motivated go-getters, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
About Us
Aptean is a private-equity backed software company that connects companies in specific industries with specialized software solutions. In today’s fast-paced, highly competitive economy, organizations don’t have time to waste forcing homegrown software, spreadsheets, and one-size-fits-all solutions to do things they were never designed to do. Aptean is on a mission to end those workarounds with streamlined industry-specific software solutions. That’s why over 4,100+ highly specialized organizations in more than 20 industries and 54 countries rely on us to simplify their everyday operations.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
posted_at: 24 days agoschedule_type: Full-time
Overview
Job Title: Sales Development Representative...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better
Overview
Job Title: Sales Development Representative...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean. We’re developing best-in-class solutions and delivering incredible results, giving our Sales teams no shortage of case studies, press releases and new product developments to share with prospects. For ambitious Sales professionals, this is the place to accelerate your career development.
About the role
You will be that all-important first point of contact for potential clients. You’ll live and breathe our business and our products, using your wealth of knowledge and outbound tactics to build a healthy pipeline of qualified leads. You will also:
• Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound tactics such as cold calling, social media outreach and email sends to generate a pipeline of leads from scratch. The Outbound ADR will take a “campaign approach” to targeting companies to make initial contact and then qualify and secure discovery calls. Ninety percent (90%) of the Outbound ADR’s time will be spent on developing and nurturing their own qualified pipeline to opportunity for the Sales team. Ten percent (10%) of the Outbound ADR’s time will be spent on other activities including departmental activities and very occasional inbound lead follow-up.
• Outbound prospecting and cold calling, including strategic company/vertical targeting and personalized campaigns.
• E-mail, direct mail and outbound campaign generation and execution.
• Pipeline nurturing to generate opportunities over time.
• Qualify leads in or out of target market and into the appropriate point in sales cycle.
• Pipeline management and reporting.
• Development and maintenance of prospect database.
• Deep account/contact profiling.
• Assist at trade shows and events as required.
• Produce weekly lead generation reports using Excel / CRM.
• Ability to speak knowledgably to senior management and articulate a clear benefit case.
About you
To be successful here, you’ll need ambition, initiative and tenacity and preferably experience working with B2B software solutions. You must also have:
• Strong understanding of outbound account development principles and execution
• Experience with CRM solution, preferably Salesforce
• Outbound lead generation/business development experience is strongly preferred.
• Experience with sales tools including SalesLoft, ZoomInfo, Vidyard, etc. preferred.
• Self-motivated, high energy, dynamic inside sales and online presence
• Competitive personality with a track record of over-achieving
• Strong phone presence and ability to make dozens of calls per day
• Prior experience or ability to develop deep understanding of one or more target industries in product line target market
• Willing to cold call – hungry for results
• Excellent written and verbal communication/sales skills – must be confident in communicating on behalf of Aptean with executives and other leadership roles
• Attention to detail – values process and data integrity
• Strong time management, organization, and prioritization skills
• Creative and strong business acumen – must be able to communicate intelligently with senior contacts about their pain points and how Aptean’s solutions can address them
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Job Title: Sales Development Representative...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean. We’re developing best-in-class solutions and delivering incredible results, giving our Sales teams no shortage of case studies, press releases and new product developments to share with prospects. For ambitious Sales professionals, this is the place to accelerate your career development.
About the role
You will be that all-important first point of contact for potential clients. You’ll live and breathe our business and our products, using your wealth of knowledge and outbound tactics to build a healthy pipeline of qualified leads. You will also:
• Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound tactics such as cold calling, social media outreach and email sends to generate a pipeline of leads from scratch. The Outbound ADR will take a “campaign approach” to targeting companies to make initial contact and then qualify and secure discovery calls. Ninety percent (90%) of the Outbound ADR’s time will be spent on developing and nurturing their own qualified pipeline to opportunity for the Sales team. Ten percent (10%) of the Outbound ADR’s time will be spent on other activities including departmental activities and very occasional inbound lead follow-up.
• Outbound prospecting and cold calling, including strategic company/vertical targeting and personalized campaigns.
• E-mail, direct mail and outbound campaign generation and execution.
• Pipeline nurturing to generate opportunities over time.
• Qualify leads in or out of target market and into the appropriate point in sales cycle.
• Pipeline management and reporting.
• Development and maintenance of prospect database.
• Deep account/contact profiling.
• Assist at trade shows and events as required.
• Produce weekly lead generation reports using Excel / CRM.
• Ability to speak knowledgably to senior management and articulate a clear benefit case.
About you
To be successful here, you’ll need ambition, initiative and tenacity and preferably experience working with B2B software solutions. You must also have:
• Strong understanding of outbound account development principles and execution
• Experience with CRM solution, preferably Salesforce
• Outbound lead generation/business development experience is strongly preferred.
• Experience with sales tools including SalesLoft, ZoomInfo, Vidyard, etc. preferred.
• Self-motivated, high energy, dynamic inside sales and online presence
• Competitive personality with a track record of over-achieving
• Strong phone presence and ability to make dozens of calls per day
• Prior experience or ability to develop deep understanding of one or more target industries in product line target market
• Willing to cold call – hungry for results
• Excellent written and verbal communication/sales skills – must be confident in communicating on behalf of Aptean with executives and other leadership roles
• Attention to detail – values process and data integrity
• Strong time management, organization, and prioritization skills
• Creative and strong business acumen – must be able to communicate intelligently with senior contacts about their pain points and how Aptean’s solutions can address them
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via Aptean
posted_at: 16 days agoschedule_type: Full-time
Overview
Job Title: Associate Analyst, FP&A...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance
Overview
Job Title: Associate Analyst, FP&A...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Finance & Accounting department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
An exciting opportunity has arisen to join our Alpharetta-based NA Finance team to support Aptean’s continued growth. The Associate Financial Analyst will be responsible for assisting in budget and forecast preparation as well as preparing cost projections for assigned functions. The individual occupying this position will also be responsible for identifying areas of improvement within assigned functions and internally in the larger Finance team. They will be required to accurately meet all time sensitive reporting dates, build strong cross-functional partnerships to serve as a financial resource, support operations, provide business insights and improve business processes.
This role will be based in our Alpharetta office.
You will also:
• Analyse and report variances versus Plan/Forecast & Current and Past Trends for assigned Revenue Streams and Cost Functions.
• Monitor performance indicators, highlighting trends and analysing causes of unexpected variance.
• Prepare standard Quarterly and Monthly Financial Reports for analysis. Prepare Financial models and Ad-Hoc Reports to support strategic initiatives. Communicate with leadership team in both formal and informal settings and maintain composure in a conversation. Develop efficiencies to consolidate and increase the effectiveness of reporting, and maintain Revenue and Cost reports used internally and externally.
• Assist in continued development of Budgeting, Forecasting and Flash processes using relevant tools.
• Accurately meet all time sensitive reporting dates.
• Understand the advantage of seeking advice from those who've solved similar problems. Know how to identify common sources for answers; know how to research for a solution. Able to solve problems that are assigned. Seeks help when necessary.
• Be aware that own behaviours impact team dynamics and that team dynamics are influenced by different personalities on the team. Be able to get along with most personalities in team, knowing that it will benefit the team climate. Shares information for the good of the team. Maintain an open, approachable manner, and treat others fairly and respectfully, show regard for others opinions.
About you
To be successful here, you’ll need ambition, initiative and tenacity. You must also have:
• 1-3 years of experience in Financial Planning and Analysis
• Power BI experience preferred
• Experience working within a global company and multi-currency reporting, preferably in the technology industry
• Ability to comb through large volumes of data to provide financial insights
• Strong analytical skills required.
• Advanced Microsoft Excel and PowerPoint skills
• Highest standards of accuracy and precision; highly organized
• Excellent verbal and written communication skills
• Ability to think creatively, highly-driven and self-motivated
• Demonstrated ability to roll-up sleeves and work with team members
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
Job Title: Associate Analyst, FP&A...
Location: Alpharetta, GA
Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.
Are you ready for what’s next, now? We are! If being part of a dynamic, high growth organization excites you and you are eager to learn and grow, then this opportunity is for you! Our fast-paced environment and dynamic global Finance & Accounting department is eager for a mover and shaker to step into this role and become an integral part of our team.
About the role
An exciting opportunity has arisen to join our Alpharetta-based NA Finance team to support Aptean’s continued growth. The Associate Financial Analyst will be responsible for assisting in budget and forecast preparation as well as preparing cost projections for assigned functions. The individual occupying this position will also be responsible for identifying areas of improvement within assigned functions and internally in the larger Finance team. They will be required to accurately meet all time sensitive reporting dates, build strong cross-functional partnerships to serve as a financial resource, support operations, provide business insights and improve business processes.
This role will be based in our Alpharetta office.
You will also:
• Analyse and report variances versus Plan/Forecast & Current and Past Trends for assigned Revenue Streams and Cost Functions.
• Monitor performance indicators, highlighting trends and analysing causes of unexpected variance.
• Prepare standard Quarterly and Monthly Financial Reports for analysis. Prepare Financial models and Ad-Hoc Reports to support strategic initiatives. Communicate with leadership team in both formal and informal settings and maintain composure in a conversation. Develop efficiencies to consolidate and increase the effectiveness of reporting, and maintain Revenue and Cost reports used internally and externally.
• Assist in continued development of Budgeting, Forecasting and Flash processes using relevant tools.
• Accurately meet all time sensitive reporting dates.
• Understand the advantage of seeking advice from those who've solved similar problems. Know how to identify common sources for answers; know how to research for a solution. Able to solve problems that are assigned. Seeks help when necessary.
• Be aware that own behaviours impact team dynamics and that team dynamics are influenced by different personalities on the team. Be able to get along with most personalities in team, knowing that it will benefit the team climate. Shares information for the good of the team. Maintain an open, approachable manner, and treat others fairly and respectfully, show regard for others opinions.
About you
To be successful here, you’ll need ambition, initiative and tenacity. You must also have:
• 1-3 years of experience in Financial Planning and Analysis
• Power BI experience preferred
• Experience working within a global company and multi-currency reporting, preferably in the technology industry
• Ability to comb through large volumes of data to provide financial insights
• Strong analytical skills required.
• Advanced Microsoft Excel and PowerPoint skills
• Highest standards of accuracy and precision; highly organized
• Excellent verbal and written communication skills
• Ability to think creatively, highly-driven and self-motivated
• Demonstrated ability to roll-up sleeves and work with team members
If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.
Learn from our differences. Celebrate our diversity. Grow and succeed together.
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” – TVN Reddy Show more details...
via TA Associates Job Board
schedule_type: Full-time
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