Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Zendesk
Zendesk is an online customer service and support platform that helps organizations provide superior customer service and support. It allows companies to personalize customer service interactions, unify customer service channels, and provide customers with delightful customer service experience. Zendesk’s unified customer service platform includes customer support ticketing, live chat, knowledge base, and community forums. With its powerful analytics, customers can get insights into customer service performance and customer journey. The platform is suitable for businesses of all sizes, from small startups to large enterprises. Zendesk’s mission is to enable customer satisfaction, foster customer loyalty, and drive business growth.
This is useful in instances where your agents work in shifts, and each representative doesn’t have a strict account.financesonline.comThe Zendesk Suite provides your company with a unified workspace with a contextual interface. This helps each team member stay within the right context of every customer interaction.
This simple integration will centralize all your communication in one place. In Zendesk, each inbound and outbound call will be automatically logged as a ticket. All inbound calls are for FREE.cloudtalk.ioZendesk is a great tool for omnichannel communication. After linking it to CloudTalk, you will be able to see the whole call history in Zendesk (including tags, notes, sentiment ratings, etc.).
Why Automate.io? iPaaS products that connect multiple apps have been costly and complicated to use.automate.ioZendesk is a popular multi-channel help desk software loaded with features for helpdesk automation, SLA management, support portal and more.
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
CityAshburn, Virginia
-
Latitude\Longitude39.0481 / -77.4728 Google Map
-
Traffic rank#279 Site Rank
-
Site age18 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
-
Stock priceZEN,ZEN,ZEN,(NYSE),76.06 USD,76.06 USD,76.06 USD,,-0.12 (-0.16%)
-
Traded asNYSE,:,ZEN,Russell 1000,component
-
Founded2007 in,Copenhagen,, Denmark
-
FoundersMikkel Svane,Alexander Aghassipour,Morten Primdahl
-
HeadquartersSan Francisco,, California
-
Number of locations19 (2022)
-
Key peopleMikkel Svane (,CEO,)
-
Number of employees5,860 (2022)
Traffic rank
#279
#279
Site age
18 yrs
18 yrs
Location
United States
United States
Popular Questions for Zendesk
Newest job postings for Zendesk
via Zendesk Job Opportunities
posted_at: 3 days agoschedule_type: Full-time
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description...
Zendesk is looking for a hardworking Technology Alliances Intern to join our team in the United States! Interns can be based remotely anywhere in the U.S., or co-located with our office in San Francisco or Madison. Relocation assistance is not provided.
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description...
Zendesk is looking for a hardworking Technology Alliances Intern to join our team in the United States! Interns can be based remotely anywhere in the U.S., or co-located with our office in San Francisco or Madison. Relocation assistance is not provided. This internship will be full-time for 4 months starting in May 2023.
At Zendesk, diversity, equity and inclusion are more than buzzwords, and bigger than the bottom line. It's about our people knowing that they're valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work.
We have serious growth and innovation ambitions — and deepening our partnerships with some of the largest technology companies is a critical component for us to realize those ambitions. This role is all about making that happen!
As Zendesk’s Strategic Alliances team, we support the success of one of the most critical strategic partners, Amazon Web Services (AWS). You will focus on supporting our go-to-market motions with various AWS Partner and Sales teams while collaborating closely with the Sales, Marketing, Product, and Advocacy teams within Zendesk.
What You Will Be Doing:
• Working with our Marketing, Sales, and Operations teams to support the development of assets that communicate and demonstrate the value in our partnership, including customer stories, solutions, Field Ready Kits, and supporting videos.
• Collaborate with sales teams at AWS and Zendesk to identify and advance joint opportunities.
• Support our partner sales strategy with AWS in the United States.
• Help Zendesk identify and increase the value of available Marketing Development Funds from AWS programs.
• Contributing to Zendesk's success by helping to support our cross-functional team through the AWS Marketplace.
Who You Are:
• You are interested in growing your Program/Project Management skills.
• You have a desire to learn more about Sales or Marketing at a forward-thinking SaaS company.
• You are an agile and autonomous operator, and want to improve your ability to think critically over time.
• You can balance multiple work streams optimally and drive them to completion.
• You are comfortable tackling new challenges in unfamiliar areas.
Basic Qualifications:
• Currently enrolled in a degree program in Business, Information Technology or related field at the time of the internship. Preference will be given to students in their penultimate / junior / third year.
• Must be authorized to work in the United States.
• Must be located in the United States for the full duration of the internship.
Preferred Qualifications:
• Located in Seattle, WA or Phoenix, AZ.
• Knowledge of Amazon Web Services (AWS).
#LI-AM
#LI-Remote
The US annualized base salary range for this position is $0.00-$0.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
Job Description...
Zendesk is looking for a hardworking Technology Alliances Intern to join our team in the United States! Interns can be based remotely anywhere in the U.S., or co-located with our office in San Francisco or Madison. Relocation assistance is not provided. This internship will be full-time for 4 months starting in May 2023.
At Zendesk, diversity, equity and inclusion are more than buzzwords, and bigger than the bottom line. It's about our people knowing that they're valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work.
We have serious growth and innovation ambitions — and deepening our partnerships with some of the largest technology companies is a critical component for us to realize those ambitions. This role is all about making that happen!
As Zendesk’s Strategic Alliances team, we support the success of one of the most critical strategic partners, Amazon Web Services (AWS). You will focus on supporting our go-to-market motions with various AWS Partner and Sales teams while collaborating closely with the Sales, Marketing, Product, and Advocacy teams within Zendesk.
What You Will Be Doing:
• Working with our Marketing, Sales, and Operations teams to support the development of assets that communicate and demonstrate the value in our partnership, including customer stories, solutions, Field Ready Kits, and supporting videos.
• Collaborate with sales teams at AWS and Zendesk to identify and advance joint opportunities.
• Support our partner sales strategy with AWS in the United States.
• Help Zendesk identify and increase the value of available Marketing Development Funds from AWS programs.
• Contributing to Zendesk's success by helping to support our cross-functional team through the AWS Marketplace.
Who You Are:
• You are interested in growing your Program/Project Management skills.
• You have a desire to learn more about Sales or Marketing at a forward-thinking SaaS company.
• You are an agile and autonomous operator, and want to improve your ability to think critically over time.
• You can balance multiple work streams optimally and drive them to completion.
• You are comfortable tackling new challenges in unfamiliar areas.
Basic Qualifications:
• Currently enrolled in a degree program in Business, Information Technology or related field at the time of the internship. Preference will be given to students in their penultimate / junior / third year.
• Must be authorized to work in the United States.
• Must be located in the United States for the full duration of the internship.
Preferred Qualifications:
• Located in Seattle, WA or Phoenix, AZ.
• Knowledge of Amazon Web Services (AWS).
#LI-AM
#LI-Remote
The US annualized base salary range for this position is $0.00-$0.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
via Zendesk Job Opportunities
posted_at: 7 days agoschedule_type: Full-time
Job Description
Zendesk is a service-first CRM company that builds powerful, customizable software crafted to improve customer relationships. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. Helping customers do business with us online easier and faster has become more relevant than ever...
What we're looking for:
We are looking for a Principal Product Manager to focus our support ticketing
Job Description
Zendesk is a service-first CRM company that builds powerful, customizable software crafted to improve customer relationships. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. Helping customers do business with us online easier and faster has become more relevant than ever...
What we're looking for:
We are looking for a Principal Product Manager to focus our support ticketing function. You will strive to take on sophisticated problems related to feature innovation, ticket growth, and dedication for our support ticketing product. This is an impactful and transparent role and you will be working across Zendesk's most critical initiatives.
What you’ll be doing
You will be responsible for understanding our customer needs and driving the strategic vision for Zendesk Ticketing features, setting standards and critical metrics for ticket performance management and assisting with platform scaling initiatives. You will grow a solid understanding of our Zendesk ticketing product and will work across multiple scrum teams to drive your roadmap. You will regularly collaborate with global teams across the organization and lead cross-functional projects that will have high visibility.
You should enjoy addressing customer needs and have the technical prowess to work with our versatile engineering team to identify the impact of performance and scale inefficiencies. As a Principal Product Manager, you will prioritize a roadmap that will include adding new features and improving our existing features.
Basic Qualifications
• 5+ years of experience in product management within a high-paced, agile software development environment.
• Experience demonstrating your abilities in leading strategic direction as well as supporting and developing product managers and/or engineers.
• Experience with shipping, maintaining and improving impactful, scalable and reliable products that move the business forward.
• Passion and understanding for building a outstanding user experiences for a diverse group of customers and end-users.
Preferred Qualifications
• Bachelor’s Degree or 7+ years or more of experience as a product, or engineering leader.
• Strong Experience with a data-driven enterprise-scale B2B SaaS product
• Solid understanding of metric gathering and dashboarding tools such as Pendo, Google Data Studio or Tableau
• Experience with performance measurement & monitoring tools such as Datadog, AWS Cloudtrail, Splunk and Google Data Studio
• Experience working with ETL, relational databases, and NoSQL data storage technologies such as DynamoDB, Elastic Search, and Aurora MySQL
• Strong ability to collaborate with engineers, non-technical partners, and leadership.
#LI-Remote
#LI-DP
The US annualized base salary range for this position is $154,000.00-$232,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
Zendesk is a service-first CRM company that builds powerful, customizable software crafted to improve customer relationships. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. Helping customers do business with us online easier and faster has become more relevant than ever...
What we're looking for:
We are looking for a Principal Product Manager to focus our support ticketing function. You will strive to take on sophisticated problems related to feature innovation, ticket growth, and dedication for our support ticketing product. This is an impactful and transparent role and you will be working across Zendesk's most critical initiatives.
What you’ll be doing
You will be responsible for understanding our customer needs and driving the strategic vision for Zendesk Ticketing features, setting standards and critical metrics for ticket performance management and assisting with platform scaling initiatives. You will grow a solid understanding of our Zendesk ticketing product and will work across multiple scrum teams to drive your roadmap. You will regularly collaborate with global teams across the organization and lead cross-functional projects that will have high visibility.
You should enjoy addressing customer needs and have the technical prowess to work with our versatile engineering team to identify the impact of performance and scale inefficiencies. As a Principal Product Manager, you will prioritize a roadmap that will include adding new features and improving our existing features.
Basic Qualifications
• 5+ years of experience in product management within a high-paced, agile software development environment.
• Experience demonstrating your abilities in leading strategic direction as well as supporting and developing product managers and/or engineers.
• Experience with shipping, maintaining and improving impactful, scalable and reliable products that move the business forward.
• Passion and understanding for building a outstanding user experiences for a diverse group of customers and end-users.
Preferred Qualifications
• Bachelor’s Degree or 7+ years or more of experience as a product, or engineering leader.
• Strong Experience with a data-driven enterprise-scale B2B SaaS product
• Solid understanding of metric gathering and dashboarding tools such as Pendo, Google Data Studio or Tableau
• Experience with performance measurement & monitoring tools such as Datadog, AWS Cloudtrail, Splunk and Google Data Studio
• Experience working with ETL, relational databases, and NoSQL data storage technologies such as DynamoDB, Elastic Search, and Aurora MySQL
• Strong ability to collaborate with engineers, non-technical partners, and leadership.
#LI-Remote
#LI-DP
The US annualized base salary range for this position is $154,000.00-$232,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
via Zendesk Job Opportunities
posted_at: 8 days agoschedule_type: Full-time
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description...
Would you like to join our journey in building the next generation reporting, analytics and data platform? Our goal is to help 160,000+ global businesses truly understand customer interactions at depths never thought possible until now. Data is at the
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
Job Description...
Would you like to join our journey in building the next generation reporting, analytics and data platform? Our goal is to help 160,000+ global businesses truly understand customer interactions at depths never thought possible until now. Data is at the heart of Zendesk’s business! This is a great opportunity where you can have a huge impact across all products at Zendesk. The Data Platform team is responsible for implementing a globally distributed system that uses innovative cloud technologies that span Google Cloud Platform and Amazon Web Services.
As a Senior Staff Data Engineer on Foundation Analytics, you are responsible for building many key parts of the foundation data services platform. You’ll work in a collaborative Agile environment using the latest in engineering best practices with involvement in all aspects of the software development lifecycle. You will be responsible for ensuring the team makes sound design & configuration decisions to develop curated data products, applies standard architectural practices, and supports the Data Product Managers in evolving core data products. As a member of the data engineering team you will help Zendesk to deliver impactful reporting products for our customers.
What you’ll be doing
• Be an SME (Subject Matter Expert) in the data domain! Drive data architecture and integration design and development discussions with engineering and other teams
• Publishing well written and tested code to production daily using technologies such as Linux, Docker, Kubernetes, AWS, Kafka and Python
• Build a platform that will be the foundation for our customer facing reporting features, our machine learning initiatives, and internal product analytics
• Participate in rapid prototyping, designing, developing key features and functionality of our data platform
• Continually improve the platform for high efficiency, throughput and quality of data. Investigate production issues and fine-tune for performance.
• Develop standard methodologies and mentor engineers on the team to help make technical decisions on our projects and roadmap.
What you bring to the role
Basic Qualifications:
• 10+ years of software development/data engineering experience with 6+ years of hands-on experience of building scalable data platforms and/or reliable data pipelines
• Proficiency in at least one of the following programming languages: Java, Python, Scala
• Experience with AWS or related cloud technologies
• Experience in developing and operating high volume, high availability environments
• Working understanding of Kubernetes’ infrastructure and security best practices
• Ability to work effectively in a dynamic, occasionally interrupt driven environment that includes geographically spread teams and customers
• BS degree in Engineering, CS, or equivalent
Preferred Qualifications:
• Experience writing ETL jobs to help address various data engineering challenges
• Strong understanding of Build tools and Deployment tools
• Familiarity with Kafka, Flink, Spark frameworks with validated understanding of at least one job scheduling tool: Airflow, Celery, AWS Step functions
Tech Stack:
• Our data pipelines are written in Java and Python based software stacks
• Open source technologies, including: Spark, Flink, Hudi, Airflow
• Our software runs on AWS services like EMR and in Kubernetes, and integrates with AWS services S3, Athena, and Glue for data access
#LI-MAC
#LI-REMOTE
The US annualized base salary range for this position is $177,000.00-$265,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
Job Description...
Would you like to join our journey in building the next generation reporting, analytics and data platform? Our goal is to help 160,000+ global businesses truly understand customer interactions at depths never thought possible until now. Data is at the heart of Zendesk’s business! This is a great opportunity where you can have a huge impact across all products at Zendesk. The Data Platform team is responsible for implementing a globally distributed system that uses innovative cloud technologies that span Google Cloud Platform and Amazon Web Services.
As a Senior Staff Data Engineer on Foundation Analytics, you are responsible for building many key parts of the foundation data services platform. You’ll work in a collaborative Agile environment using the latest in engineering best practices with involvement in all aspects of the software development lifecycle. You will be responsible for ensuring the team makes sound design & configuration decisions to develop curated data products, applies standard architectural practices, and supports the Data Product Managers in evolving core data products. As a member of the data engineering team you will help Zendesk to deliver impactful reporting products for our customers.
What you’ll be doing
• Be an SME (Subject Matter Expert) in the data domain! Drive data architecture and integration design and development discussions with engineering and other teams
• Publishing well written and tested code to production daily using technologies such as Linux, Docker, Kubernetes, AWS, Kafka and Python
• Build a platform that will be the foundation for our customer facing reporting features, our machine learning initiatives, and internal product analytics
• Participate in rapid prototyping, designing, developing key features and functionality of our data platform
• Continually improve the platform for high efficiency, throughput and quality of data. Investigate production issues and fine-tune for performance.
• Develop standard methodologies and mentor engineers on the team to help make technical decisions on our projects and roadmap.
What you bring to the role
Basic Qualifications:
• 10+ years of software development/data engineering experience with 6+ years of hands-on experience of building scalable data platforms and/or reliable data pipelines
• Proficiency in at least one of the following programming languages: Java, Python, Scala
• Experience with AWS or related cloud technologies
• Experience in developing and operating high volume, high availability environments
• Working understanding of Kubernetes’ infrastructure and security best practices
• Ability to work effectively in a dynamic, occasionally interrupt driven environment that includes geographically spread teams and customers
• BS degree in Engineering, CS, or equivalent
Preferred Qualifications:
• Experience writing ETL jobs to help address various data engineering challenges
• Strong understanding of Build tools and Deployment tools
• Familiarity with Kafka, Flink, Spark frameworks with validated understanding of at least one job scheduling tool: Airflow, Celery, AWS Step functions
Tech Stack:
• Our data pipelines are written in Java and Python based software stacks
• Open source technologies, including: Spark, Flink, Hudi, Airflow
• Our software runs on AWS services like EMR and in Kubernetes, and integrates with AWS services S3, Athena, and Glue for data access
#LI-MAC
#LI-REMOTE
The US annualized base salary range for this position is $177,000.00-$265,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request Show more details...
Search trends for Zendesk
Norton safe Web