
Well+Good is an online media and wellness brand that provides content related to healthy living, fitness, beauty trends, and mental health. The website features a range of expert-led articles, videos, podcasts and other multimedia content that cover different aspects of wellness, including healthy recipes, workout ideas, natural beauty products, and tips for stress reduction and mental well-being. The brand aims to inspire and empower people to live their best, healthiest lives through evidence-based content that helps them make informed choices for their well-being. Well+Good has become a trusted source of information for anyone interested in personal health and wellness.
Well+Good has become the leading source of intel on boutique fitness and the juice industry, plus cutting-edge nutrition, natural beauty, and more. Well+Good is your healthiest relationship.youtube.comCreated by two journalists—and joined by many more—Well+Good is known for its impeccable reporting and trend-spotting on the healthy living beat.
wellandgood.comWell+Good aims to be a meaningfully diverse, inclusive, and welcoming space for all people—on our team and in our community.
We also seek in our coverage to challenge the systems in place that make it harder for people to be truly well.wellandgood.comWell+Good’s health content aims to educate people about the health issues that most affect them, with the help of experts and research combined with people’s lived experiences.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#9,025 Site Rank
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Site age23 yrs old
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Site Owner informationWhois info
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Founded2010
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HeadquartersNew York, United States
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Parent organizationLeaf Group
#9,025
23 yrs
United States
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About this role
We are seeking a highly motivated and experienced Director of Product Management to lead our Provider team and take on individual contributor responsibilities for Care and Special Projects. As a key member of our team, you will have the opportunity to drive innovation and shape the future of our organization. The ideal candidate for this role has an exemplary track record of leading product teams at consumer-facing companies and has strong 0 to 1 experience as an IC as well.
Responsibilities
• Lead, mentor, and inspire a world-class team of Product Managers on the Provider team
• Establish the product vision and strategy for Provider, Care, and Special Projects teams
• Take on individual contributor responsibilities for the Care and Special Projects areas, driving the development and execution of 0-1 initiatives
• Define goals and success with clearly measurable objectives and key results
• Implement best-in-class product development and management practices
• Develop product roadmaps and build alignment across product teams, cross-functional partners (marketing, customer experience, etc), and the leadership/executive team
• Communicate concisely and influence outcomes
• Foster a culture of innovation, collaboration, and continuous improvement.
Skills and Qualifications
• 10+ years of experience working on consumer products
• 5+ years of proven leadership managing and growing a strong PM team and senior-level PM leaders
• Strategic thinker with a customer-focused mindset and the ability to translate business needs into product requirements
• Demonstrated track record of effectively using data and analysis to support product strategy/decisions
• Demonstrated ability to communicate your teams work to senior management/executive team
• Demonstrated ability to lead cross-functional teams through the product development lifecycle
Nice to Have
• Experience working with healthcare providers, insurance companies, or retail pharmacies is a strong plus
• Experience working in a fast-paced, high-growth environment
• Experience working on new, zero to one initiatives
• Technical background
Compensation decisions are determined using a variety of factors such as skill set, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. Below are our salary ranges for this position based on office location:
San Francisco Office: $226,000 - $361,000
New York Office: $207,000 - $331,000
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, "Take Care of Yourself" days, 11 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
At GoodRx, we deeply value in-person connection and collaboration and feel that is key to our company culture. GoodRx is a hybrid work environment and we ask employees to be in the office a minimum of twice a week at one of our hubs in Santa Monica, San Francisco, and New York City.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com Show more details...
A Host must be able to carry natural... conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by performing light housekeeping duties such as sorting menus, keeping host stand, area around host stand, and coat check tidy, cleaning front door and/or other light housekeeping duties. As a member of an energetic team, the Host may also need to answer the phones and take messages as needed. Host shifts maybe breakfast, lunch, or dinner; and will include weekends and holidays.
Responsibilities:
• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus
• Inform Guests of basic information about offerings at the restaurant or other bar-lab venues on property or locally
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of Guests into the Dining and Bar areas; provide accurate wait times to incoming Guests, if appropriate
• Communicate Guest notes to Managers, Kitchen, and Service Team by using chits
• Tend to special Guest needs and requests
• Protect establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety and alcohol control policies
• Maintaining a strong and friendly presence at the door
• Recognizing, welcoming, noting restaurant regulars, VIP Guests, and/or critics
• Communicating to the kitchen necessary information about Guests and covers
• Communicating with Lead Host (or Anchor Host) any pertinent information from the dining room, Guests, and/or managers
• Checking, securing, and returning Guests belongings
• Additional requests made by management to maintain flow of service, Guest experience, and/or restaurant cleanliness
Requirements:
• Must be able to assist Guests and possess great Guest relations skills
• Must be able to read reservation notes and/or enter names and notes into reservation system
• Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
• Passion for providing extraordinary service
• Ability to work positively in a fast-paced environment
• Must speak English fluently and be able to write in basic English
• Flexibility to work a variety of shifts
• 6 months experience in a full-service restaurant preferred
• Physically able to carry 35 pounds; able to stand, bend, and move throughout shift
• Works well as part of a team and on individual tasks
• Works well and efficiently under pressure
• Good interpersonal skills and communication with all levels of staff and management
Host top skills & proficiencies:
• Customer Service
• People Skills
• Professionalism
• Verbal Communication
• High Energy
• Attention to Detail
• Multitasking
• Thoroughness
• Planning
• Teamwork
• Organization
• Flexibility
• Cleanliness – personal and spatial Show more details...
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Responsibilities:
• Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
• Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
• Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
• Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
• Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
• Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
• Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
• Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
• Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
• Take full ownership of clients’ problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
• Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
• Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
• Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
• Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
• Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
• Listens carefully to the client and willingly assists with any questions or problems the client has
• Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
• Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
• Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
• Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
• Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Qualifications:
• 1-3 years relevant experience
• Required Skills:
• Experience with face-to-face customer service, digital engagement and basic sales/referrals
• Open, client service orientation and desire to help customers is required
• Sales experience desired
• Excellent verbal and written communication skills
• Analytical and problem solving skills
• Basic computer and digital tools skills
• Preferred Skills: Retail experience
Education:
• High School diploma or equivalent
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Job Family Group:
Customer Service
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Job Family:
Branch Service
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Salary Range:
$44,320.00 - $57,800.00
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting Show more details...