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VFS Global
VFS Global is a leading international visa processing company, offering services worldwide. The vfsglobal.ca website provides information on visa application processes for various countries, as well as value-added services such as documentation assistance, appointment scheduling, and biometric data collection. Users can easily navigate the site to find the relevant information for their visa application needs. With a strong reputation for efficiency and reliability, VFS Global ensures a seamless and hassle-free visa application experience for travellers.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#43,331 Site Rank
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Site age15 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedMumbai,,,Maharashtra,,,India,(July 2001)
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HeadquartersDubai,,,United Arab Emirates
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Key peopleZubin Karkaria (CEO)
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Number of employees8960 (as on 30 November 2022)
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ParentThe Blackstone Group
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Area servedWorldwide
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TypePrivate company
Traffic rank
#43,331
#43,331
Site age
15 yrs
15 yrs
Location
United States
United States
Popular Questions for VFS Global
Newest job postings for VFS Global
via ZipRecruiter
schedule_type: Full-time
VFS Global, the world’s largest outsourcing services specialist for governments and diplomatic missions worldwide, is currently hiring a Support Agents for our Visa/Passport Center in one of the offices in San Francisco.
ROLE AND RESPONSIBILITIES...
• Working under tight timelines and high volume of applications.
• Supporting applicants with different inquiries about the visa process.
• Processing applications and data entry in the customized
VFS Global, the world’s largest outsourcing services specialist for governments and diplomatic missions worldwide, is currently hiring a Support Agents for our Visa/Passport Center in one of the offices in San Francisco.
ROLE AND RESPONSIBILITIES...
• Working under tight timelines and high volume of applications.
• Supporting applicants with different inquiries about the visa process.
• Processing applications and data entry in the customized VFS software, including digitalization of documents.
• Dispatch of documents daily to foreign governments based in the US
• Scanning and uploading of documentation
• Trouble shooting IT issues with the help of the remote IT Service Desk, as needed
• Tracking of passports
• The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
• Reports directly to Visa Application Center Deputy Manager
• Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
EXPERIENCE/QUALIFICATIONS REQUIRED:
• Excellent written & verbal communication skills with professional demeanor
• Excellent command of English is required, additional languages a plus (but not required)
• Minimum education: Associate or Bachelor’s degree
• Good knowledge of Microsoft Office packages
• A good attention to detail and high level of accuracy under tight timelines
• A proactive ‘can-do’ attitude
• Ability to begin work rotating shifts from Monday to Fridays and some Saturdays, if needed, between 7:00am – 7:00pm
• Flexible / ready and willing to additional hours, if needed
• Availability to begin as soon as possible
• Candidates need to be eligible to work in US.
• Ability to lift up to 30 pounds Show more details...
ROLE AND RESPONSIBILITIES...
• Working under tight timelines and high volume of applications.
• Supporting applicants with different inquiries about the visa process.
• Processing applications and data entry in the customized VFS software, including digitalization of documents.
• Dispatch of documents daily to foreign governments based in the US
• Scanning and uploading of documentation
• Trouble shooting IT issues with the help of the remote IT Service Desk, as needed
• Tracking of passports
• The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
• Reports directly to Visa Application Center Deputy Manager
• Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
EXPERIENCE/QUALIFICATIONS REQUIRED:
• Excellent written & verbal communication skills with professional demeanor
• Excellent command of English is required, additional languages a plus (but not required)
• Minimum education: Associate or Bachelor’s degree
• Good knowledge of Microsoft Office packages
• A good attention to detail and high level of accuracy under tight timelines
• A proactive ‘can-do’ attitude
• Ability to begin work rotating shifts from Monday to Fridays and some Saturdays, if needed, between 7:00am – 7:00pm
• Flexible / ready and willing to additional hours, if needed
• Availability to begin as soon as possible
• Candidates need to be eligible to work in US.
• Ability to lift up to 30 pounds Show more details...
via Salary.com
schedule_type: Full-time
Areas of Responsibility & brief description
1. Document scrutiny and collection of applications for visa processing...
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure 100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
5. Ensure all administration and logistics of passport delivery
Areas of Responsibility & brief description
1. Document scrutiny and collection of applications for visa processing...
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure 100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
5. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
7. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
8. Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
9. Ensure that the entire process is completed within the mandated Turn Around Time
10. Assist Deputy Manager/Operations Manager in execution of WB Project
11. Adhere to the environment health and safety policy/objectives and guidelines of the organization
Job Types: Full-time, Contract
Pay: $23.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday Show more details...
1. Document scrutiny and collection of applications for visa processing...
2. Handle customer/applicant queries personally or via email, telephone.
3. Handle cash and bank related transactions if assigned and ensure 100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
5. Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
7. Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
8. Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
9. Ensure that the entire process is completed within the mandated Turn Around Time
10. Assist Deputy Manager/Operations Manager in execution of WB Project
11. Adhere to the environment health and safety policy/objectives and guidelines of the organization
Job Types: Full-time, Contract
Pay: $23.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday Show more details...
via ZipRecruiter
schedule_type: Full-time
VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring for 1 Deputy Manager for our Visa Application Center in San Francisco, CA. The office will specialize in providing customer service, accepting visa applications, and collecting biometric enrollment data on behalf of several Schengen governments here... in the US.
Schengen Visa Application Centre Deputy
VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, is currently hiring for 1 Deputy Manager for our Visa Application Center in San Francisco, CA. The office will specialize in providing customer service, accepting visa applications, and collecting biometric enrollment data on behalf of several Schengen governments here... in the US.
Schengen Visa Application Centre Deputy Manager
ROLE AND RESPONSIBILITIES
• Lead, by example, a team of 2-3 staff to operate the Application Centre on a daily basis, including managing both appointments and walk-in applicants. This requires an ability to calmly manage a high, varying volume of customers at a time, as well oversee customer service, data entry, and biometric enrolment through various software platforms.
• Self-starter who is comfortable reporting remotely to offsite Manager, as well as working with support functions based offsite.
• Manage local HR requirements, such as hiring staff, payroll time sheets, performance reviews, training, and team building.
• Responsible for maintaining Service Level Agreements to ensure performance of the Application Centre is in line with contractual and security requirements from the government.
• Trouble shooting IT issues with the help of the remote IT Service Desk, as needed.
• Working directly with customers to assist with completion of visa applications, processing of documents, and biometric enrolment alongside your staff.
• Capture of biometrics (fingerprints and facial) on behalf of Schengen governments.
• Creation of weekly and daily required reports on performance, security incidences, volumes, and sales.
• Understanding varying visa requirements from different foreign governments and applying this knowledge to guide applicants on their visa requirements.
• Processing applications and data entry in the customized VFS software, including digitalization of documents.
• Daily dispatch of applications for delivery to local Consulates for processing.
• Handling customer queries in person, by email and on the telephone
• Professional communication skills to represent the company when interacting with local foreign government officials
• Fee collection and cash handling
• Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
• Some travel may be required for supporting new projects and/or receiving training
• Available to support other operations in the region, including meeting with clients in the US for mobile biometric enrolment.
• The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
• Key skills include leadership, taking initiative, customer service for visa applicants, data entry and IT familiarity, interest in international travel needs and processes, detail-oriented the completion of daily reports, ability to understand varying visa requirements from different governments, efficiency and attention to detail, flexibility with hours in the initial stages of the project, and an interest in growing internally within a large international organization
EXPERIENCE/QUALIFICATIONS REQUIRED:
• Excellent written & verbal communication skills with professional demeanor
• Strong team leader who is willing take ownership of operation
• Excellent command of English is required, additional languages a plus (but not required)
• Minimum education: Bachelor’s degree
• Good knowledge of Microsoft Office, including Excel, and comfortable working with IT systems
• A good attention to detail and high level of accuracy under tight timelines
• A proactive, ‘can-do’ attitude
• Flexible / ready and willing to additional hours, if needed
• Possible travel opportunities within the region
Benefits and Compensation:
• Annual leave on accrual basis
• Individual healthcare monthly coverage fully paid by company
• Deputy Managers will receive monthly cell phone allotment Show more details...
Schengen Visa Application Centre Deputy Manager
ROLE AND RESPONSIBILITIES
• Lead, by example, a team of 2-3 staff to operate the Application Centre on a daily basis, including managing both appointments and walk-in applicants. This requires an ability to calmly manage a high, varying volume of customers at a time, as well oversee customer service, data entry, and biometric enrolment through various software platforms.
• Self-starter who is comfortable reporting remotely to offsite Manager, as well as working with support functions based offsite.
• Manage local HR requirements, such as hiring staff, payroll time sheets, performance reviews, training, and team building.
• Responsible for maintaining Service Level Agreements to ensure performance of the Application Centre is in line with contractual and security requirements from the government.
• Trouble shooting IT issues with the help of the remote IT Service Desk, as needed.
• Working directly with customers to assist with completion of visa applications, processing of documents, and biometric enrolment alongside your staff.
• Capture of biometrics (fingerprints and facial) on behalf of Schengen governments.
• Creation of weekly and daily required reports on performance, security incidences, volumes, and sales.
• Understanding varying visa requirements from different foreign governments and applying this knowledge to guide applicants on their visa requirements.
• Processing applications and data entry in the customized VFS software, including digitalization of documents.
• Daily dispatch of applications for delivery to local Consulates for processing.
• Handling customer queries in person, by email and on the telephone
• Professional communication skills to represent the company when interacting with local foreign government officials
• Fee collection and cash handling
• Willingness and ability to physically carry and transport a load of daily applications, in person, to local Consulates
• Some travel may be required for supporting new projects and/or receiving training
• Available to support other operations in the region, including meeting with clients in the US for mobile biometric enrolment.
• The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
• Key skills include leadership, taking initiative, customer service for visa applicants, data entry and IT familiarity, interest in international travel needs and processes, detail-oriented the completion of daily reports, ability to understand varying visa requirements from different governments, efficiency and attention to detail, flexibility with hours in the initial stages of the project, and an interest in growing internally within a large international organization
EXPERIENCE/QUALIFICATIONS REQUIRED:
• Excellent written & verbal communication skills with professional demeanor
• Strong team leader who is willing take ownership of operation
• Excellent command of English is required, additional languages a plus (but not required)
• Minimum education: Bachelor’s degree
• Good knowledge of Microsoft Office, including Excel, and comfortable working with IT systems
• A good attention to detail and high level of accuracy under tight timelines
• A proactive, ‘can-do’ attitude
• Flexible / ready and willing to additional hours, if needed
• Possible travel opportunities within the region
Benefits and Compensation:
• Annual leave on accrual basis
• Individual healthcare monthly coverage fully paid by company
• Deputy Managers will receive monthly cell phone allotment Show more details...
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