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Turnitin
Most recent job postings at Turnitin
via WJHL Jobs
posted_at: 2 days agoschedule_type: Full-time
Company Description
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's
Company Description
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's content databases - built over 20 years - provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
Turnitin is revolutionizing the experience of writing to learn. Turnitin's formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California with international offices in the UK, the Netherlands, South Korea, and Australia.
You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.
We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and possess the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.
Full-time
Responsibilities:
• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.
Qualifications
Essential:
• Bachelor's degree or applicant with experience working in a customer support role
• Fluent spoken/written English
• Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure.
• Excellent computer skills.
• Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux).
• A good understanding of Microsoft Office products.
Desirable:
• Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L
• Broad understanding of web technologies and Software as a Service (SasS)
• Excellent planning and organizational skills.
• Ability to work with sensitive and confidential material and possess excellent judgment.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
Turnitin is your partner in education with integrity. Turnitin's originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin's content databases - built over 20 years - provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
Turnitin is revolutionizing the experience of writing to learn. Turnitin's formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. Turnitin provides instructors with the tools to engage students in the writing process, provide personalized feedback, and assess student progress over time. Turnitin's applications are used by more than 33 million students at 15,000 institutions in 140 countries. Turnitin is headquartered in Oakland, California with international offices in the UK, the Netherlands, South Korea, and Australia.
You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.
We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Customer Support team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and possess the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.
Full-time
Responsibilities:
• Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
• Coordinate closely with Engineering and Product Management on all product issues & releases.
• Develop positive customer and cultural relations.
• Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
• Support other strategic initiatives as needed.
Qualifications
Essential:
• Bachelor's degree or applicant with experience working in a customer support role
• Fluent spoken/written English
• Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure.
• Excellent computer skills.
• Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux).
• A good understanding of Microsoft Office products.
Desirable:
• Familiarity with Learning Management Systems such as Blackboard, Moodle, Canvas or D2L
• Broad understanding of web technologies and Software as a Service (SasS)
• Excellent planning and organizational skills.
• Ability to work with sensitive and confidential material and possess excellent judgment.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other's successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you're willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via Smart Recruiters Jobs
posted_at: 7 days agoschedule_type: Full-time
Company Description
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners.
Company Description
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
The team assists the Tier 1 Support team by being a liaison between Support and Development and Product teams. These experts work closely with our Developers and Product teams to share information on bugs and discuss upcoming releases. This relationship allows for support to keep the Product and Development team informed about the customer impact of bugs or improvements to the service. Armed with this knowledge, the experts create internal support documentation to improve the global support team’s ability to support our customer base and act as an informal escalation point for any questions the wider support may have around our products. Tier 2&3 works to establish if reported bugs are reproducible and create detailed escalations for Development.
Key Responsibilities
● Provide world-class technical support via telephone, email and chat for ExamSoft and ProctorExam customers experiencing escalated technical issues
● Troubleshoot complex issues with use of remote support software
● Learn from customer interactions to help innovate customer experience improvements with better software and support tools
● Maintenance of customer support portal
● Identify early symptoms, patterns and solutions for upcoming technology challenges
● Triage bug fixes and support related issues to be communicated to Product Owners or Engineering teams
● Maintain list/information for security threats, bugs and enhancements
● Provide enterprise level support to strategic accounts to ensure successful support experience
● Communicate user challenges and software updates across multiple teams including the Development team for tracking resolution
● Assist with Quality Assurance beta testing ALL program components and installers as needed
● Assist with Quality Assurance in maintaining all program help files and documentation as needed
● Work LMS-Integrations cases
● Maintain consistent case quality, achieving agreed target for monthly reviews
● Sharing your expert area knowledge across the team through informal training and team meetings & stand-ups
● Own Knowledge Article creation and maintenance on expert areas
Personal Attributes
● Active Listening
● Collaboration
● Customer Orientation
● Problem Analysis
● Written Communication
● Integrity
● Verbal Communication
● Quality Focus
● Empathy
● Attention to Detail (narrow scope)
Qualifications
● Bachelor’s Degree in Computer
● 3+ years of Customer Support or Equivalent work experience
● Experience with software
● Strong working knowledge of applications or SAAS Windows and Mac OS
● Experience with LMS
● Experience working with bug ticketing software
● An understanding of multiple integration paths
● In depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues etc
● An understanding of Learning Management Systems and how they interact with our service
● Good technical writing skills, as you will sometimes need to communicate a case to technical teams outside of Technical Support
● Build relationships with internal Product Owners
● Provide 'White Glove' support for difficult cases/sensitive customers/at risk accounts
● Provide one-on-one coaching to peers who share the same expert area
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
Turnitin is your partner in education with integrity. Turnitin’s originality Turnitin is a global SaaS company dedicated to ensuring the integrity of education and research and supporting the development of original thinking skills. As the academic and research landscape evolves, Turnitin stays ahead of trends through advancements in technology and deep partnerships with... education leaders, institutions, and practitioners. Turnitin’s content databases — built over 20 years — provide an unparalleled repository of 1+ billion student papers, best-in-class scholarly content from top publishers in every major discipline and in dozens of languages, and 70+ billion current and archived web pages. We promote honesty, consistency, and fairness across all assignment types and subject areas so that educators can help students do their best, original work.
Job Description
The team assists the Tier 1 Support team by being a liaison between Support and Development and Product teams. These experts work closely with our Developers and Product teams to share information on bugs and discuss upcoming releases. This relationship allows for support to keep the Product and Development team informed about the customer impact of bugs or improvements to the service. Armed with this knowledge, the experts create internal support documentation to improve the global support team’s ability to support our customer base and act as an informal escalation point for any questions the wider support may have around our products. Tier 2&3 works to establish if reported bugs are reproducible and create detailed escalations for Development.
Key Responsibilities
● Provide world-class technical support via telephone, email and chat for ExamSoft and ProctorExam customers experiencing escalated technical issues
● Troubleshoot complex issues with use of remote support software
● Learn from customer interactions to help innovate customer experience improvements with better software and support tools
● Maintenance of customer support portal
● Identify early symptoms, patterns and solutions for upcoming technology challenges
● Triage bug fixes and support related issues to be communicated to Product Owners or Engineering teams
● Maintain list/information for security threats, bugs and enhancements
● Provide enterprise level support to strategic accounts to ensure successful support experience
● Communicate user challenges and software updates across multiple teams including the Development team for tracking resolution
● Assist with Quality Assurance beta testing ALL program components and installers as needed
● Assist with Quality Assurance in maintaining all program help files and documentation as needed
● Work LMS-Integrations cases
● Maintain consistent case quality, achieving agreed target for monthly reviews
● Sharing your expert area knowledge across the team through informal training and team meetings & stand-ups
● Own Knowledge Article creation and maintenance on expert areas
Personal Attributes
● Active Listening
● Collaboration
● Customer Orientation
● Problem Analysis
● Written Communication
● Integrity
● Verbal Communication
● Quality Focus
● Empathy
● Attention to Detail (narrow scope)
Qualifications
● Bachelor’s Degree in Computer
● 3+ years of Customer Support or Equivalent work experience
● Experience with software
● Strong working knowledge of applications or SAAS Windows and Mac OS
● Experience with LMS
● Experience working with bug ticketing software
● An understanding of multiple integration paths
● In depth knowledge of expert areas: how to configure an integration, awareness of features, bugs & known issues etc
● An understanding of Learning Management Systems and how they interact with our service
● Good technical writing skills, as you will sometimes need to communicate a case to technical teams outside of Technical Support
● Build relationships with internal Product Owners
● Provide 'White Glove' support for difficult cases/sensitive customers/at risk accounts
● Provide one-on-one coaching to peers who share the same expert area
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via Built In
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio,
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Remote-First Philosophy
Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or the office is of little consequence.
Operating in over 140 countries around the world, it is fitting that one of our values is ‘Global Mindset’. This means that we respect local cultures, embrace diversity, and we respect personal choice. We know that 2% of our workforce favors being in the office full-time; 13% prefer to be in the office 3-4 days a week; 34% prefer 1-2 days a week in the office and 51% desire to be fully remote. This is why working remotely is our default. At the same time, we balance the needs and desires of some employees and have safely re-opened several of our offices to allow them to work there full or part-time.
At Turnitin, we are prepared for the future of work and that means reimagining how we collaborate, sync up across time zones and finding the best ways to support our team members to do their best work.
Our remote-first culture allows for every single employee to get the same access to learning and career opportunities, and it enables us to think differently about where and how we recruit talent of diverse and ethnic backgrounds.
Job Description
Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.
Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.
Responsibilities
• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher education market.
• Set up product demonstration meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.
Qualifications
• Bachelor’s degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a history of exceeding lead generation targets.
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.
Preferred Qualifications
• Proficiency with SalesForce or other CRM is ideal.
• Prior experience as a sales development representative with a track record of achieving lead/sales quotas.
• Full proficiency in English and Spanish (required).
• Portuguese is a plus.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Remote-First Philosophy
Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or the office is of little consequence.
Operating in over 140 countries around the world, it is fitting that one of our values is ‘Global Mindset’. This means that we respect local cultures, embrace diversity, and we respect personal choice. We know that 2% of our workforce favors being in the office full-time; 13% prefer to be in the office 3-4 days a week; 34% prefer 1-2 days a week in the office and 51% desire to be fully remote. This is why working remotely is our default. At the same time, we balance the needs and desires of some employees and have safely re-opened several of our offices to allow them to work there full or part-time.
At Turnitin, we are prepared for the future of work and that means reimagining how we collaborate, sync up across time zones and finding the best ways to support our team members to do their best work.
Our remote-first culture allows for every single employee to get the same access to learning and career opportunities, and it enables us to think differently about where and how we recruit talent of diverse and ethnic backgrounds.
Job Description
Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks.
Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.
Responsibilities
• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher education market.
• Set up product demonstration meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.
Qualifications
• Bachelor’s degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a history of exceeding lead generation targets.
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.
Preferred Qualifications
• Proficiency with SalesForce or other CRM is ideal.
• Prior experience as a sales development representative with a track record of achieving lead/sales quotas.
• Full proficiency in English and Spanish (required).
• Portuguese is a plus.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
via LinkedIn
posted_at: 19 days agoschedule_type: Full-timework_from_home: 1
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career...
For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency,
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career...
For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Job Description
The SDR for Integrity Solutions will prospect into higher- ed institutions where Turnitin’s products and services can be of benefit. This role is important for increasing the effectiveness and success of the Sales team.As a SDR at Turnitin, you will seek new business opportunities by contacting and developing relationships with potential and current customers. You will use your communication skills to cultivate strong relationships with customers, from first contact until hand-off to the account representative. You will also ensure proper hand-off, supplying the account representative with the quality details you gleaned from your customer conversations. Ultimately, you will boost sales and contribute to our long-term business growth.This is a revenue-generating position where you will share in the success of new customer acquisitions.
If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you.
Responsibilities:
• Follow up on all assigned incoming leads for qualification and nurturing
• Execute call plans using a variety of communication channels including social media, email and phone
• Create campaigns, and outbound prospecting into territories as directed to generate new leads
• Track lead to opportunity conversion, log/track progress of leads using both marketing and sales automation tools (Pardot/Salesforce.com)
• Schedule appointments and generate revenue opportunities by contacting current or prospective customers
• Analyze and prequality (for authority and need) based on mutual discovery and interests of potential customers to determine the appropriate products and introduce the lead to the sales rep for handoff
• Achieve or exceed monthly quotas of qualified leads
• Become well-versed in the company’s products and services as well as the latest offerings, upcoming trainings and events, and other customer-facing opportunities and effectively communicate Turnitin’s products and services to prospective customers and final decision makers
• Project Turnitin’s core values to customers and the community
• Manage/report success on real measures of engagement with clients and prospects
• Develop personally and professionally through technical, competitive and sales skills knowledge
Qualifications
• Previous experience in instructional delivery or staff role within an educational institution
• 2+ years sales, or lead generation and development experience preferred
• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and have unstructured conversations without a script
• Clear and concise verbal and written communicator and comfortable speaking to various personas including instructors, department heads, academic technology roles, IT leaders, deans, vice presidents, and provosts
• Keen ability to maneuver past gatekeepers and move from influencers to decision makers
• Highly motivated, organized, self-starter who can manage a variety of contacts systematically, qualifying them while building a greater understanding of the customer, knowledge of Salesforce a plus
• Disciplined in documentation process
• Ability to excel in a collaborative environment and personality to fit team culture
• Flexibility and comfort working in a fast-paced environment
• Have grit to drive success with passion and integrity
• Ability to occasionally travel outside of geographical territory for purposes of attending conferences, training sessions and/or area meetings
• French language skills a plus
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities, and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status Show more details...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. You'll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career...
For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Job Description
The SDR for Integrity Solutions will prospect into higher- ed institutions where Turnitin’s products and services can be of benefit. This role is important for increasing the effectiveness and success of the Sales team.As a SDR at Turnitin, you will seek new business opportunities by contacting and developing relationships with potential and current customers. You will use your communication skills to cultivate strong relationships with customers, from first contact until hand-off to the account representative. You will also ensure proper hand-off, supplying the account representative with the quality details you gleaned from your customer conversations. Ultimately, you will boost sales and contribute to our long-term business growth.This is a revenue-generating position where you will share in the success of new customer acquisitions.
If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you.
Responsibilities:
• Follow up on all assigned incoming leads for qualification and nurturing
• Execute call plans using a variety of communication channels including social media, email and phone
• Create campaigns, and outbound prospecting into territories as directed to generate new leads
• Track lead to opportunity conversion, log/track progress of leads using both marketing and sales automation tools (Pardot/Salesforce.com)
• Schedule appointments and generate revenue opportunities by contacting current or prospective customers
• Analyze and prequality (for authority and need) based on mutual discovery and interests of potential customers to determine the appropriate products and introduce the lead to the sales rep for handoff
• Achieve or exceed monthly quotas of qualified leads
• Become well-versed in the company’s products and services as well as the latest offerings, upcoming trainings and events, and other customer-facing opportunities and effectively communicate Turnitin’s products and services to prospective customers and final decision makers
• Project Turnitin’s core values to customers and the community
• Manage/report success on real measures of engagement with clients and prospects
• Develop personally and professionally through technical, competitive and sales skills knowledge
Qualifications
• Previous experience in instructional delivery or staff role within an educational institution
• 2+ years sales, or lead generation and development experience preferred
• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly and have unstructured conversations without a script
• Clear and concise verbal and written communicator and comfortable speaking to various personas including instructors, department heads, academic technology roles, IT leaders, deans, vice presidents, and provosts
• Keen ability to maneuver past gatekeepers and move from influencers to decision makers
• Highly motivated, organized, self-starter who can manage a variety of contacts systematically, qualifying them while building a greater understanding of the customer, knowledge of Salesforce a plus
• Disciplined in documentation process
• Ability to excel in a collaborative environment and personality to fit team culture
• Flexibility and comfort working in a fast-paced environment
• Have grit to drive success with passion and integrity
• Ability to occasionally travel outside of geographical territory for purposes of attending conferences, training sessions and/or area meetings
• French language skills a plus
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer-Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities, and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status Show more details...
via LinkedIn
posted_at: 18 days agoschedule_type: Full-timework_from_home: 1
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio,
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Field Marketing Manager is responsible for the development of the overall territory regional marketing strategy for Higher Education (HED) in North America, as well as the creation and execution of marketing plans that satisfy the objectives of the territories in this region. Responsible for driving marketing qualified leads and generating enough pipeline to ensure your region achieves its overall financial goals.
Responsibilities:
• Creating solid briefs and marketing plans in alignment with each territory/market within their region in collaboration with territory sales reps.
• Leading and managing go-to-market marketing strategies and activities for the different territories in their region for both new and existing business.
• Working closely with territory sales reps from agreed plans to activate localized campaigns that support business objectives in the territories/markets, using an ABM approach when called for, that drives engagement across academic institutions to build meaningful pipeline.
• Liaising and collaborating with a shared services team of marketing specialists to execute your campaigns and activities, including events, webinars, communications and digital.
• Utilizing pre-defined programmes, campaigns and templates from the global field marketing team that you will fine tune, hone and/or localize to meet the needs of the territory.
• Applying a substantial understanding of sales-focused marketing as well as our audiences of academic and IT leaders in HED
• Executing on time and within budget, monitoring, measuring and reporting on marketing campaigns and activities, course correcting when necessary.
• Reporting to sales/territory leaders on a monthly basis and to wider team/Executives on a quarterly basis.
• Always learning, looking to improve and seeking innovative ways to impact pipeline growth.
Qualifications
• B2B demand generation experience in North America, supporting multiple countries, cultures, languages and markets of different maturity levels.
• At least 5 years marketing experience working closely with and supporting sales and account management teams.
• Proven ability to plan, develop, manage, organize, and execute marketing strategy and activity across multiple markets and channels.
• Fluent in English
• Excellent written and verbal communication
• Proficient (or expert) in marketing automation and CRM systems such as Pardot, Marketo, Hubspot, Microsoft Dynamics or Salesforce.
• Proficient (or expert) in reporting on marketing activity in relation to ARR opportunity.
• Experience and knowledge in the edtech industry is preferred.
• Enjoy taking charge of territory focused marketing programs, detailed planning, proactive communication, and flawlessly delivering memorable marketing experiences that support our sales goals for both new and existing business.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
Field Marketing Manager is responsible for the development of the overall territory regional marketing strategy for Higher Education (HED) in North America, as well as the creation and execution of marketing plans that satisfy the objectives of the territories in this region. Responsible for driving marketing qualified leads and generating enough pipeline to ensure your region achieves its overall financial goals.
Responsibilities:
• Creating solid briefs and marketing plans in alignment with each territory/market within their region in collaboration with territory sales reps.
• Leading and managing go-to-market marketing strategies and activities for the different territories in their region for both new and existing business.
• Working closely with territory sales reps from agreed plans to activate localized campaigns that support business objectives in the territories/markets, using an ABM approach when called for, that drives engagement across academic institutions to build meaningful pipeline.
• Liaising and collaborating with a shared services team of marketing specialists to execute your campaigns and activities, including events, webinars, communications and digital.
• Utilizing pre-defined programmes, campaigns and templates from the global field marketing team that you will fine tune, hone and/or localize to meet the needs of the territory.
• Applying a substantial understanding of sales-focused marketing as well as our audiences of academic and IT leaders in HED
• Executing on time and within budget, monitoring, measuring and reporting on marketing campaigns and activities, course correcting when necessary.
• Reporting to sales/territory leaders on a monthly basis and to wider team/Executives on a quarterly basis.
• Always learning, looking to improve and seeking innovative ways to impact pipeline growth.
Qualifications
• B2B demand generation experience in North America, supporting multiple countries, cultures, languages and markets of different maturity levels.
• At least 5 years marketing experience working closely with and supporting sales and account management teams.
• Proven ability to plan, develop, manage, organize, and execute marketing strategy and activity across multiple markets and channels.
• Fluent in English
• Excellent written and verbal communication
• Proficient (or expert) in marketing automation and CRM systems such as Pardot, Marketo, Hubspot, Microsoft Dynamics or Salesforce.
• Proficient (or expert) in reporting on marketing activity in relation to ARR opportunity.
• Experience and knowledge in the edtech industry is preferred.
• Enjoy taking charge of territory focused marketing programs, detailed planning, proactive communication, and flawlessly delivering memorable marketing experiences that support our sales goals for both new and existing business.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Company Description
100% REMOTE (Must be U.S. based...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin,
Company Description
100% REMOTE (Must be U.S. based...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
As an Identity and Access Management (IAM) Administrator you will be responsible for contributing to the improvement of Turnitin's security posture by implementing process and system changes for how we manage access control for our systems. You will work with Corporate IT, Business System Owners, and other Operations teams to migrate existing on-premise, cloud based, and SaaS systems into our Single-Sign On (SSO) tools; define, design, and implement processes for facilitation of user access administration, including account setup/changes/deletions for some of Turnitin's most crucial systems and platforms; define, design, and implement role/permissions profiles for system access based on job functions across the company. You will balance day-to-day access provisioning duties with flexing your creative muscles to contribute to the standardization and improvement of provisioning processes while leveraging automation where possible to improve efficiency and the user experience.
• The candidate will be responsible for user access administration, including account setup/deletions, user & system account provisioning and entitlement setup for some of Turnitins most crucial systems and platforms!
• Requests are handled through ticketing queues within JIRA Service Management and other platforms
• Work with Corporate IT, Business Systems, and other Operations teams to define, design, and implement processes for user & system account provisioning with a goal of improving the user experience and leveraging automation where possible
• Accomplish assigned tasks with little or no supervision
• Provisioning access to applications within our SLA
• Handling ad hoc incidents and support requests
• Participate in required on-call support rotation and perform scheduled tasks supporting deployments
• Process daily users’ terminations and transfers
• Incorporating process changes and updates into the Standard Operation Procedures (Runbooks)
• Provide support and troubleshooting for access issues and escalate as necessary to Tier 3 Support
• Participate in user acceptance testing for new IAM capabilities
• Respond to requests from audit with direction from management
• You will tackle sophisticated problems, build innovative solutions and promote secure practices throughout the organization
Qualifications
• 2-5 years of IAM experience
• Demonstrated experience in IAM best practices - certifications preferred
• Experience in performing assessments across existing IAM practices and recommending improvements based on risk to the organization
• Strong analytical skills
• Experience in working in a Google Workspace environment
• Knowledge of Okta (and other SSO tools), Multi-Factor Authentication, Atlassian Suite (JIRA, Confluence, Service Management), Active Directory, SQL, and various SaaS solutions (understand basic architecture and application of IAM security concepts/principles)
• Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensures senior management and staff are informed of any changes and updates in a timely manner. Maintains continuity of any required or desirable certifications.
• Experience with gathering, analyzing, and presenting evidence to support IAM audits
• Prior experience in creating documentation
• Excellent written and verbal communication
• Ability to connect with all partners, to include leadership, system engineers and end users
• Ability to develop and clearly articulate risk reports/issues to key business partners
• Ability to work cross-functionally, establish credibility, and working relationship within internal and external partners to ensure a shared outcome
• Effective communication and ability to convey solutions to business including comfort interacting with internal management and external partners
• Good organizational, analytical and problem-solving skills with multiple priorities under tight deadlines
• Attention to detail, ability to execute process, and follow through on tasks
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
100% REMOTE (Must be U.S. based...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
As an Identity and Access Management (IAM) Administrator you will be responsible for contributing to the improvement of Turnitin's security posture by implementing process and system changes for how we manage access control for our systems. You will work with Corporate IT, Business System Owners, and other Operations teams to migrate existing on-premise, cloud based, and SaaS systems into our Single-Sign On (SSO) tools; define, design, and implement processes for facilitation of user access administration, including account setup/changes/deletions for some of Turnitin's most crucial systems and platforms; define, design, and implement role/permissions profiles for system access based on job functions across the company. You will balance day-to-day access provisioning duties with flexing your creative muscles to contribute to the standardization and improvement of provisioning processes while leveraging automation where possible to improve efficiency and the user experience.
• The candidate will be responsible for user access administration, including account setup/deletions, user & system account provisioning and entitlement setup for some of Turnitins most crucial systems and platforms!
• Requests are handled through ticketing queues within JIRA Service Management and other platforms
• Work with Corporate IT, Business Systems, and other Operations teams to define, design, and implement processes for user & system account provisioning with a goal of improving the user experience and leveraging automation where possible
• Accomplish assigned tasks with little or no supervision
• Provisioning access to applications within our SLA
• Handling ad hoc incidents and support requests
• Participate in required on-call support rotation and perform scheduled tasks supporting deployments
• Process daily users’ terminations and transfers
• Incorporating process changes and updates into the Standard Operation Procedures (Runbooks)
• Provide support and troubleshooting for access issues and escalate as necessary to Tier 3 Support
• Participate in user acceptance testing for new IAM capabilities
• Respond to requests from audit with direction from management
• You will tackle sophisticated problems, build innovative solutions and promote secure practices throughout the organization
Qualifications
• 2-5 years of IAM experience
• Demonstrated experience in IAM best practices - certifications preferred
• Experience in performing assessments across existing IAM practices and recommending improvements based on risk to the organization
• Strong analytical skills
• Experience in working in a Google Workspace environment
• Knowledge of Okta (and other SSO tools), Multi-Factor Authentication, Atlassian Suite (JIRA, Confluence, Service Management), Active Directory, SQL, and various SaaS solutions (understand basic architecture and application of IAM security concepts/principles)
• Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensures senior management and staff are informed of any changes and updates in a timely manner. Maintains continuity of any required or desirable certifications.
• Experience with gathering, analyzing, and presenting evidence to support IAM audits
• Prior experience in creating documentation
• Excellent written and verbal communication
• Ability to connect with all partners, to include leadership, system engineers and end users
• Ability to develop and clearly articulate risk reports/issues to key business partners
• Ability to work cross-functionally, establish credibility, and working relationship within internal and external partners to ensure a shared outcome
• Effective communication and ability to convey solutions to business including comfort interacting with internal management and external partners
• Good organizational, analytical and problem-solving skills with multiple priorities under tight deadlines
• Attention to detail, ability to execute process, and follow through on tasks
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
via LinkedIn
posted_at: 20 days agoschedule_type: Full-timework_from_home: 1
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio,
Company Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
The purpose of this role is to drive access to, thoughtful analysis of and regular reporting on company data in order to create visibility into product health and performance. You will accomplish this by conducting analysis and creating data visualizations that display the most critical metrics, trends and insights derived from our sales and product usage data.
In this role, you will work collaboratively across functions to develop reliable, robust and self-serve reporting that ensures access to globally-consistent reporting of KPIs and against specific target metrics. You will own the requirements definition, creation and management of the financial and operational metrics necessary to monitor performance against our goals. You will also design and execute ad-hoc reporting and analysis to inform strategic decisions supporting short and long-term product strategy.
In addition, you’ll work cross-functionally with stakeholders to conduct gap analyses of existing data sources, investigate and remediate data quality and, in partnership with product management and engineering, craft a plan to ensure instrumentation and collection of all data necessary to enable the product organization to define, measure and quantify its goals.
You’ll support the implementation of key organizational initiatives where data is integral such as Product Usage and Health, Pricing and Packaging, and Portfolio Strategy.
Provide day to day support to Sales and Customer Experience leaders, managers and team members in their use of data and BI (Business Intelligence).
Monitor and maintain data quality and integrity within the BI infrastructure of regular data loads from key platforms into BI tools and visualization solutions. Works with Sales, Product and Engineering to bring together key data sources to further enhance available BI.
Key Responsibilities and Outputs:
• Works with teams to collect requirements and define reporting standards in order to create robust and timely product KPI and utilization dashboards in an agreed-upon format
• Provides ad-hoc support on data collection, analysis and reporting
• Investigates and designs improved solutions for current data models and mappings
• Works with Sales/Customer Experience, Product and Engineering teams to bring together key data sources to further enhance BI infrastructure
Proven characteristics for success:
• Ability to see the big picture and continue redefining the critical question(s) at hand utilizing a data-driven analytical approach
• Ability to communicate complex technical information to non-technical colleagues to aid decision-making supported by the ability to communicate written and verbally in clear language
• Ability to work in a fast-paced environment and manage multiple priorities under pressure
• Strong collaboration skills and ability to work with colleagues across the organization to achieve shared outcomes
• Bias towards action, operating with a high degree of autonomy and ownership
• Creativity and persistence when faced with challenges, designing and redesigning solutions in order to achieve key goals
• Ability to create and execute on specs for reports and analysis based on business needs (e.g., regular KPI reporting) and required or available data elements
• Ability to participate in the technical implementation of new data analysis and visualization tools, establishing new processes and automation as well as improving existing processes
Attributes about you:
• Curiosity - Has a growth mindset and leads with questions vs. assumptions. Unleashes creativity and possibility by actively seeking new experiences, information, and knowledge; embraces challenge, takes risks, learns fast and welcomes change
• Relationship Building - Strives to build lasting and meaningful relationships with internal and external customers. Is willing to understand the customers needs and does so by cultivating authenticity, care, honesty and managing conflict effectively to further strengthen the relationship
• Quality Focus - Setting high quality standards for our work and striving for continuous improvement and quality assurance so that our internal & external customers get the best possible outcomes
• Cultural Awareness - Committed to learning about and understanding the diverse environments and cultures in which Tii operates, both commercially and culturally
Qualifications
Essential
• Experience dealing with large (+1M rows) datasets
• Experience building advanced dashboards with Tableau Desktop or other mainstream BI tools
• Data modeling experience
• Experience with Alteryx or other ETL tools
• Salesforce experience
• Proficiency in SQL and/or Python
• Self-motivated and managing, with strong organizational skills
Preferred
• Experience with Tableau Online and/or Server
• Experience with Alteryx Server
• Salesforce data modeling experience
• Dashboard / portfolio to share
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services... Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
The purpose of this role is to drive access to, thoughtful analysis of and regular reporting on company data in order to create visibility into product health and performance. You will accomplish this by conducting analysis and creating data visualizations that display the most critical metrics, trends and insights derived from our sales and product usage data.
In this role, you will work collaboratively across functions to develop reliable, robust and self-serve reporting that ensures access to globally-consistent reporting of KPIs and against specific target metrics. You will own the requirements definition, creation and management of the financial and operational metrics necessary to monitor performance against our goals. You will also design and execute ad-hoc reporting and analysis to inform strategic decisions supporting short and long-term product strategy.
In addition, you’ll work cross-functionally with stakeholders to conduct gap analyses of existing data sources, investigate and remediate data quality and, in partnership with product management and engineering, craft a plan to ensure instrumentation and collection of all data necessary to enable the product organization to define, measure and quantify its goals.
You’ll support the implementation of key organizational initiatives where data is integral such as Product Usage and Health, Pricing and Packaging, and Portfolio Strategy.
Provide day to day support to Sales and Customer Experience leaders, managers and team members in their use of data and BI (Business Intelligence).
Monitor and maintain data quality and integrity within the BI infrastructure of regular data loads from key platforms into BI tools and visualization solutions. Works with Sales, Product and Engineering to bring together key data sources to further enhance available BI.
Key Responsibilities and Outputs:
• Works with teams to collect requirements and define reporting standards in order to create robust and timely product KPI and utilization dashboards in an agreed-upon format
• Provides ad-hoc support on data collection, analysis and reporting
• Investigates and designs improved solutions for current data models and mappings
• Works with Sales/Customer Experience, Product and Engineering teams to bring together key data sources to further enhance BI infrastructure
Proven characteristics for success:
• Ability to see the big picture and continue redefining the critical question(s) at hand utilizing a data-driven analytical approach
• Ability to communicate complex technical information to non-technical colleagues to aid decision-making supported by the ability to communicate written and verbally in clear language
• Ability to work in a fast-paced environment and manage multiple priorities under pressure
• Strong collaboration skills and ability to work with colleagues across the organization to achieve shared outcomes
• Bias towards action, operating with a high degree of autonomy and ownership
• Creativity and persistence when faced with challenges, designing and redesigning solutions in order to achieve key goals
• Ability to create and execute on specs for reports and analysis based on business needs (e.g., regular KPI reporting) and required or available data elements
• Ability to participate in the technical implementation of new data analysis and visualization tools, establishing new processes and automation as well as improving existing processes
Attributes about you:
• Curiosity - Has a growth mindset and leads with questions vs. assumptions. Unleashes creativity and possibility by actively seeking new experiences, information, and knowledge; embraces challenge, takes risks, learns fast and welcomes change
• Relationship Building - Strives to build lasting and meaningful relationships with internal and external customers. Is willing to understand the customers needs and does so by cultivating authenticity, care, honesty and managing conflict effectively to further strengthen the relationship
• Quality Focus - Setting high quality standards for our work and striving for continuous improvement and quality assurance so that our internal & external customers get the best possible outcomes
• Cultural Awareness - Committed to learning about and understanding the diverse environments and cultures in which Tii operates, both commercially and culturally
Qualifications
Essential
• Experience dealing with large (+1M rows) datasets
• Experience building advanced dashboards with Tableau Desktop or other mainstream BI tools
• Data modeling experience
• Experience with Alteryx or other ETL tools
• Salesforce experience
• Proficiency in SQL and/or Python
• Self-motivated and managing, with strong organizational skills
Preferred
• Experience with Tableau Online and/or Server
• Experience with Alteryx Server
• Salesforce data modeling experience
• Dashboard / portfolio to share
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Global Benefits
• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equality Statement
Turnitin, LLC is committed to the policy that all persons have equal access to it programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
via LinkedIn
posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
Company Description
100% REMOTE (Must be U.S. based...
MUST HAVE SERVERLESS EXPERIENCE
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our
Company Description
100% REMOTE (Must be U.S. based...
MUST HAVE SERVERLESS EXPERIENCE
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
As a Principal Software Engineer you will be required to be a hands-on backend developer. You will be primarily responsible for analyzing requirements, brainstorming ideas and software design and carrying out the development work. You will be expected to consider aspects like performance, scalability, latency, cost effectiveness and efficient memory management when developing features. Ability to work across cross-functional teams, partner with Architects, collaborate with Product Managers and other leads and mentor junior developers is highly desirable.
Qualifications
Essential Qualifications, Skills, and Knowledge/Experience:
• 10+ years experience writing robust web/SaaS applications in Java.
• Practical experience in cloud technologies and frameworks, specifically developing serverless applications on AWS using technologies such as lambda, DynamoDB, API Gateway and SNS/SQS/EventBridge.
• Strong understanding of functional programming, object-oriented analysis and design, microservices, middleware and messaging.
• Extensive experience with software development best practices (e.g. design patterns, test-driven development, code profiling, debugging).
• Experience with CI/CD tools, including build, deployment and test automation.
• Ability to communicate effectively with both technical and non-technical colleagues in agile environments.
Preferred Qualifications, Skills, and Knowledge/Experience:
• Familiarity with Python, and/or JavaScript.
• Understanding or experience with AI/ML.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
100% REMOTE (Must be U.S. based...
MUST HAVE SERVERLESS EXPERIENCE
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Japan, Korea, Mexico, the Netherlands, the Philippines, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.
Job Description
As a Principal Software Engineer you will be required to be a hands-on backend developer. You will be primarily responsible for analyzing requirements, brainstorming ideas and software design and carrying out the development work. You will be expected to consider aspects like performance, scalability, latency, cost effectiveness and efficient memory management when developing features. Ability to work across cross-functional teams, partner with Architects, collaborate with Product Managers and other leads and mentor junior developers is highly desirable.
Qualifications
Essential Qualifications, Skills, and Knowledge/Experience:
• 10+ years experience writing robust web/SaaS applications in Java.
• Practical experience in cloud technologies and frameworks, specifically developing serverless applications on AWS using technologies such as lambda, DynamoDB, API Gateway and SNS/SQS/EventBridge.
• Strong understanding of functional programming, object-oriented analysis and design, microservices, middleware and messaging.
• Extensive experience with software development best practices (e.g. design patterns, test-driven development, code profiling, debugging).
• Experience with CI/CD tools, including build, deployment and test automation.
• Ability to communicate effectively with both technical and non-technical colleagues in agile environments.
Preferred Qualifications, Skills, and Knowledge/Experience:
• Familiarity with Python, and/or JavaScript.
• Understanding or experience with AI/ML.
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status Show more details...
via BeBee
posted_at: 3 days agoschedule_type: Full-time
The corporate communications coordinator/specialist will support and execute the external communications strategy, including public relations and thought leadership initiatives.
The position's responsibilities include managing media requests and arranging interviews, gathering press kits, distributing press materials, managing and updating press lists, media monitoring and organic social media... coordination.
The corporate communications coordinator/specialist
The corporate communications coordinator/specialist will support and execute the external communications strategy, including public relations and thought leadership initiatives.
The position's responsibilities include managing media requests and arranging interviews, gathering press kits, distributing press materials, managing and updating press lists, media monitoring and organic social media... coordination.
The corporate communications coordinator/specialist will play a crucial role in shaping how Turnitin shows up in both education and top-tier media.
They will follow news trends and think creatively about new ways to engage with the media.
They should be an excellent communicator with high attention to detail and the ability to remain organized and flexible in a fast-paced environment.
Key responsibilities Maintains online press room Responds to inbound media requests Manages press kits and related materials Prepares media briefs and backgrounding sheets Compiles metrics and creates reports for major initiatives and campaigns Researches best practices and strategies for communications platforms and media outreach Coordinates and collaborates across teams to achieve communications objectives Coordinates posts and executes organic social media plan Show more details...
The position's responsibilities include managing media requests and arranging interviews, gathering press kits, distributing press materials, managing and updating press lists, media monitoring and organic social media... coordination.
The corporate communications coordinator/specialist will play a crucial role in shaping how Turnitin shows up in both education and top-tier media.
They will follow news trends and think creatively about new ways to engage with the media.
They should be an excellent communicator with high attention to detail and the ability to remain organized and flexible in a fast-paced environment.
Key responsibilities Maintains online press room Responds to inbound media requests Manages press kits and related materials Prepares media briefs and backgrounding sheets Compiles metrics and creates reports for major initiatives and campaigns Researches best practices and strategies for communications platforms and media outreach Coordinates and collaborates across teams to achieve communications objectives Coordinates posts and executes organic social media plan Show more details...
via Minnesota Jobs - Tarta.ai
posted_at: 4 days agoschedule_type: Full-time
Remote-First Philosophy. Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or th Representative, Development, Sales, Account Executive, Remote, Salesforce, Technology
Remote-First Philosophy. Our mission comes first. We are committed to ensuring academic integrity in global education and meaningfully improving learning outcomes for all students, whether our team does it from their home office, kitchen, patio or th Representative, Development, Sales, Account Executive, Remote, Salesforce, Technology
Show more details...
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