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Trustpilot
Trustpilot.com is a global, online review platform that helps businesses and customers communicate with each other. It provides a platform for customers to share their experiences and opinions about businesses, products, and services. Trustpilot also helps businesses monitor their online reputation and gain insights. Businesses can collect reviews, respond to customer feedback, and use the data to improve service quality and customer satisfaction. With more than 44 million reviews and over 10,000 businesses, Trustpilot is a powerful tool to help businesses drive growth, create trust, and increase customer loyalty.
Compare with Similar Software Start a free account to get powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars, and more.capterra.comTrustpilot serves all of the Internet economy. - Ecommerce - Retail - Financial services - Consumer services - Consumer goods - Insurance - Healthcare - Auto - Travel
To safeguard personal data, we send emails using TLS. If the receiving client doesn't support TLS, we use the next highest secure protocol supported by them. You can download it here.support.trustpilot.comAll our websites use Transport Layer Security 1.2 (TLS). Trustpilot only supports data sent via web submissions that use HTTPS.
This lets you market to... Many of the F500 rely on Beem for effective HR, HCM & C... Latest Trustpilot news. Stay informed about our latest products, and how we are doing around the world.feedreader.comTelekommunikation Trustpilot’s CEO and founder, Peter Mühlmann, has been nominated for the prize of Founder of the Year in Denmark by Nordic Startup Awards.
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EncryptedSite is Encrypted
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CountryHosted in Ireland
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CityDublin, Leinster
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Latitude\Longitude53.3382 / -6.2591 Google Map
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Traffic rank#416 Site Rank
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Site age16 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Traded asLSE,:,TRST
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Founded2007
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HeadquartersCopenhagen,,,Denmark
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OwnerMolten Ventures,(6%)
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Founder(s)Peter Holten Mühlmann
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Key peopleTimothy Weller (,Chairman,),Peter Mühlmann (,CEO,),Hanno Damm (,CFO,)
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Type of sitePublic
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Area servedNorth America, Europe
Traffic rank
#416
#416
Site age
16 yrs
16 yrs
Location
Ireland
Ireland
Popular Questions for Trustpilot
Newest job postings for Trustpilot
via Trustpilot Business
schedule_type: Full-time
As an Account Executive 2, you will be responsible for developing new business across multiple sectors in the mid-market space. We’re looking for a hardworking, eager, and motivated individual. You’re not afraid of picking up the phone, and you understand how to uncover your clients’ needs to ensure you offer the best and most valuable solution.
Our US New Business team is a growing group of... close and collaborative Trusties with a customer
As an Account Executive 2, you will be responsible for developing new business across multiple sectors in the mid-market space. We’re looking for a hardworking, eager, and motivated individual. You’re not afraid of picking up the phone, and you understand how to uncover your clients’ needs to ensure you offer the best and most valuable solution.
Our US New Business team is a growing group of... close and collaborative Trusties with a customer focus and the desire to build on Trustpilot’s solid foundation. You will be joining a culture with values that will empower you to be successful. You will be greatly rewarded for your hard work with growth and ongoing support, generous benefits for your well-being and balance, and, of course, a competitive commission structure.
In your role, you will:
• Direct the full sales cycle from inception to close
• Be a hunter by discovering and facilitating your own leads utilizing online and offline resources
• Reach key policy makers in order to sell Trustpilot’s mission, platform and software solution
• Make outbound sales calls speaking to c-level executives across all verticals
• Effectively maintain your pipeline using our CRM, Salesforce
• Achieve and consistently exceed monthly sales goals
• Develop skills necessary to transition into an enterprise sales role
We are looking for people with:
• 4+ years of inside sales experience in a ever-growing selling environment
• Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal
• Understanding of the policy making structure in mid-size to large companies
• Ability to thrive in a performance-oriented environment with short sales cycles
• Knowledge of e-commerce, online marketing and social media
• Self-starter with a entrepreneurial nature and desire to grow a career in software sales
We Offer:
We offer a competitive base salary of $85,000 gross per year, plus a competitive commission structure. The base salary range stated doesn’t include any variable pay such as bonuses or commission, awards made under Trustpilot’s equity program, or other benefits.
• Ongoing training for a career in technology sales
• The opportunity to be a key presence at a rapidly expanding global technology company
• Competitive base salary with uncapped commission
• Full benefits & 401k
• Paid family leave
• Free lunch on Wednesday and Breakfast on Thursdays
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Show more details...
Our US New Business team is a growing group of... close and collaborative Trusties with a customer focus and the desire to build on Trustpilot’s solid foundation. You will be joining a culture with values that will empower you to be successful. You will be greatly rewarded for your hard work with growth and ongoing support, generous benefits for your well-being and balance, and, of course, a competitive commission structure.
In your role, you will:
• Direct the full sales cycle from inception to close
• Be a hunter by discovering and facilitating your own leads utilizing online and offline resources
• Reach key policy makers in order to sell Trustpilot’s mission, platform and software solution
• Make outbound sales calls speaking to c-level executives across all verticals
• Effectively maintain your pipeline using our CRM, Salesforce
• Achieve and consistently exceed monthly sales goals
• Develop skills necessary to transition into an enterprise sales role
We are looking for people with:
• 4+ years of inside sales experience in a ever-growing selling environment
• Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal
• Understanding of the policy making structure in mid-size to large companies
• Ability to thrive in a performance-oriented environment with short sales cycles
• Knowledge of e-commerce, online marketing and social media
• Self-starter with a entrepreneurial nature and desire to grow a career in software sales
We Offer:
We offer a competitive base salary of $85,000 gross per year, plus a competitive commission structure. The base salary range stated doesn’t include any variable pay such as bonuses or commission, awards made under Trustpilot’s equity program, or other benefits.
• Ongoing training for a career in technology sales
• The opportunity to be a key presence at a rapidly expanding global technology company
• Competitive base salary with uncapped commission
• Full benefits & 401k
• Paid family leave
• Free lunch on Wednesday and Breakfast on Thursdays
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Show more details...
via Meritocracy
schedule_type: Full-time
In the position as Accounts Receivable Assistant your focus will be securing the company’s inflow of cash. In doing so you will be part of a dedicated team, coordinating debtor handling (B2B)for Trustpilot’s thousands of international customers
This position will require...
• Collection phone calls and e-mails to our customers
• Ongoing review of customer balances
• Sending out payment reminders in bulk
• Booking payments in the General
In the position as Accounts Receivable Assistant your focus will be securing the company’s inflow of cash. In doing so you will be part of a dedicated team, coordinating debtor handling (B2B)for Trustpilot’s thousands of international customers
This position will require...
• Collection phone calls and e-mails to our customers
• Ongoing review of customer balances
• Sending out payment reminders in bulk
• Booking payments in the General Ledger
• Collaboration with colleagues in Sales and Customer success regarding customer queries
• Reconciling customer disputes as they pertain to payment of outstanding balances that are due
• Meeting department defined goals and activity metrics
• Other financial and administrative ad hoc tasks
Our ideal candidate will have:
• We're seeking a Junior level candidate with less than 3 years of experience within a high volume accounts receivable or collection department
• Knowledge of billing and collection procedures
• The right attitude and eager to learn more
• Your approach to work is structured and with a positive, service-oriented attitude
• Good interpersonal competences – you know how to connect to people to find solutions
• Good attention to detail, goal oriented
• The environment is ever-growing and we set the highest standards for ourselves. You need to thrive in this kind of environment
• Flexibility since some periods are more busy than other
We offer:
• An international atmosphere with colleagues in Copenhagen, New York, Denver, London, Berlin and Melbourne
• A dynamic work life, where very few days are similar
• Great colleagues, many social activities, a great canteen and a nice working environment.
Application Deadline: 09/18/2020
Application:
If you are interested to know more about us, please visit our website www.trustpilot.com. If you have any questions you are welcome to write to hr@trustpilot.com.
If you see yourself in this role, submit your application via our website and describe, why you would be our ideal accounts receivable assistant.
About Trustpilot
• Trustpilot is an online review-motivated community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 100,000 businesses with TrustScores based on more than 20 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US, Germany, Australia and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback Show more details...
This position will require...
• Collection phone calls and e-mails to our customers
• Ongoing review of customer balances
• Sending out payment reminders in bulk
• Booking payments in the General Ledger
• Collaboration with colleagues in Sales and Customer success regarding customer queries
• Reconciling customer disputes as they pertain to payment of outstanding balances that are due
• Meeting department defined goals and activity metrics
• Other financial and administrative ad hoc tasks
Our ideal candidate will have:
• We're seeking a Junior level candidate with less than 3 years of experience within a high volume accounts receivable or collection department
• Knowledge of billing and collection procedures
• The right attitude and eager to learn more
• Your approach to work is structured and with a positive, service-oriented attitude
• Good interpersonal competences – you know how to connect to people to find solutions
• Good attention to detail, goal oriented
• The environment is ever-growing and we set the highest standards for ourselves. You need to thrive in this kind of environment
• Flexibility since some periods are more busy than other
We offer:
• An international atmosphere with colleagues in Copenhagen, New York, Denver, London, Berlin and Melbourne
• A dynamic work life, where very few days are similar
• Great colleagues, many social activities, a great canteen and a nice working environment.
Application Deadline: 09/18/2020
Application:
If you are interested to know more about us, please visit our website www.trustpilot.com. If you have any questions you are welcome to write to hr@trustpilot.com.
If you see yourself in this role, submit your application via our website and describe, why you would be our ideal accounts receivable assistant.
About Trustpilot
• Trustpilot is an online review-motivated community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 100,000 businesses with TrustScores based on more than 20 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US, Germany, Australia and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback Show more details...
via Meritocracy
schedule_type: Full-time
Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a... fast-paced, fun, vibrant environment. Does this sound
Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a... fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?
To support Trustpilot’s rapid expansion, we’re looking for a Customer Support Agent to join our team in New York to start with immediate effect. As part of a dynamic Global Customer Support team you will add value to the team and the organization by interacting with customers on a daily basis and always providing top notch service. The position is located in New York, and will work closely with colleagues in Copenhagen, London, Berlin, Vilnius, Melbourne, Denver, and New York.
Your Mission:
Trustpilot Support Agents are Community Agents: the first touch point for users, companies, and customers when they have questions or issues using Trustpilot or the business platform. The Support Agent provides support using all available support channels including phone, e-mail, online chat, and relevant web tools to help our community efficiently and effectively.
The Role:
The Support Agent will be tasked with providing our user base best in class support and ensuring a fantastic customer service experience. Acting as the face of the company, you will have to be able to “smile through the phone and email.” This will also include building and maintaining relationships with other teams, including Sales Executives, Customer Integration Agents and Account Managers, in order to provide internal support as well as learn new developments within the product.
• Provide stellar support to our millions of end users and our thousands of connected companies via all available support channels every day.
• Answer incoming queries from connected companies regarding our service.
• Help our community solve any issues and answer any questions regarding our site and service.
• Nurture and engage with our community through social channels, such as Facebook and Twitter.
• Provide support as needed to internal customer-facing teams.
• Stay on top of product updates and help manage product-wide bugs.
Your Profile:
• Online customer service experience with end-users, consumers or similar.
• Excellent writing and communication skills.
• Basic understanding of e-commerce and social media.
• Ability to take full responsibility for structuring and prioritizing your time.
• Ability to communicate politely in all possible situations.
• A 4-year college degree.
• Proactive and seeks opportunities to learn and improve existing processes.
• Takes pride in providing a high level of service and delivering a consistent performance.
• Thrives in a high paced performance-oriented environment.
We don’t care if you are extremely outgoing or perceived as an introvert. What is important is that you are a doer, you will pick up the phone when a customer calls and just can’t stand to have “tickets” in the queue. You are quick to follow through, and take pride in ensuring that your/our users receive quick and solid answers to their questions.
We offer:
• A key part of an exciting international growth journey
• Great colleagues and a social working environment
• Competitive salary
• Stock Options
• Full benefits & 401k
• Paid family leave
• Commuter benefits
• Free lunch Friday and bagel Mondays
• Snacks, ping pong, foosball, darts, etc.
Application
Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.
About Trustpilot
Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 47 million consumer reviews of 232,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 650+ employees represent 40+ different nationalities.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy Show more details...
To support Trustpilot’s rapid expansion, we’re looking for a Customer Support Agent to join our team in New York to start with immediate effect. As part of a dynamic Global Customer Support team you will add value to the team and the organization by interacting with customers on a daily basis and always providing top notch service. The position is located in New York, and will work closely with colleagues in Copenhagen, London, Berlin, Vilnius, Melbourne, Denver, and New York.
Your Mission:
Trustpilot Support Agents are Community Agents: the first touch point for users, companies, and customers when they have questions or issues using Trustpilot or the business platform. The Support Agent provides support using all available support channels including phone, e-mail, online chat, and relevant web tools to help our community efficiently and effectively.
The Role:
The Support Agent will be tasked with providing our user base best in class support and ensuring a fantastic customer service experience. Acting as the face of the company, you will have to be able to “smile through the phone and email.” This will also include building and maintaining relationships with other teams, including Sales Executives, Customer Integration Agents and Account Managers, in order to provide internal support as well as learn new developments within the product.
• Provide stellar support to our millions of end users and our thousands of connected companies via all available support channels every day.
• Answer incoming queries from connected companies regarding our service.
• Help our community solve any issues and answer any questions regarding our site and service.
• Nurture and engage with our community through social channels, such as Facebook and Twitter.
• Provide support as needed to internal customer-facing teams.
• Stay on top of product updates and help manage product-wide bugs.
Your Profile:
• Online customer service experience with end-users, consumers or similar.
• Excellent writing and communication skills.
• Basic understanding of e-commerce and social media.
• Ability to take full responsibility for structuring and prioritizing your time.
• Ability to communicate politely in all possible situations.
• A 4-year college degree.
• Proactive and seeks opportunities to learn and improve existing processes.
• Takes pride in providing a high level of service and delivering a consistent performance.
• Thrives in a high paced performance-oriented environment.
We don’t care if you are extremely outgoing or perceived as an introvert. What is important is that you are a doer, you will pick up the phone when a customer calls and just can’t stand to have “tickets” in the queue. You are quick to follow through, and take pride in ensuring that your/our users receive quick and solid answers to their questions.
We offer:
• A key part of an exciting international growth journey
• Great colleagues and a social working environment
• Competitive salary
• Stock Options
• Full benefits & 401k
• Paid family leave
• Commuter benefits
• Free lunch Friday and bagel Mondays
• Snacks, ping pong, foosball, darts, etc.
Application
Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.
About Trustpilot
Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 47 million consumer reviews of 232,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 650+ employees represent 40+ different nationalities.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy Show more details...
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