Most recent job postings at Time Out
via Time Out Careers schedule_type: Full-time
Location: Chicago, IL Department: Markets... Reporting to: General Manager Role Overview We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Market General Manager takes the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit. Key Location: Chicago, IL

Department: Markets...

Reporting to: General Manager

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market General Manager takes the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.

Key Responsibilities

Guest Experience
• Anticipate and exceed guest needs across all facets of the Time Out Market operation
• Continuously monitor the day-to-day activity within the market and work with managers, concessionaires and cleaning and maintenance staff to deliver a warm, friendly and guest centric market experience.
• Monitor guest satisfaction on all levels - which includes reviewing and responding to all guest comments on all relevant in-market, digital and social media channels
• Ensure that talent and technical production (lighting, A/V, Music) are working in harmony to create the appropriate mood for the guests

Market Operations
• Develop and implement operating standards, policies, and procedures to be followed by the management team and concessionaires for optimal TOM performance and guest satisfaction
• Maintain highest standards of guest service, cost control, and beverage quality and consistency in accordance with company's expectations and standards.
• Evaluate all relationships with outside partners, contractors, and vendors on a regular and timely basis to ensure ultimate service and profitability for the operation
• Maintain frequent communication with the Continent Leadership and the Executive Team to ensure they are aware of all major occurrences at the establishment
• Ensure inventory levels are maintained for facilitating proper food hall operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams
• Ensure health, safety, and sanitation requirements follow the Department of Health, OSHA, and any city or state agencies rules and laws such as the Department of Buildings and the Fire Department, and ensure all managers are kept abreast of any changes in the law
• Prepare all required paperwork, including forms, reports and schedules
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
• Ensure that all products are received in accordance with the venues receiving policies and procedures
• Ensure that private events, catering, and banquet functions are successfully executed

Financial Management
• Consistently monitor sales and expenses, approving all purchase orders before they are executed
• Work closely in the development of the budget; manage P&L and ensure managers’ report all variances on a timely basis (minimally, once a month)
• Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts
• Manage weekly forecasting of cost expenditures and staffing vs. sales
• Accurately forecast staffing needs for market and third-party cleaning staff to ensure optimum efficiency and customer experience
• Control cash and other receipts by adhering to cash handling procedures

Marketing Support / Revenue Generation
• Take a lead on marketing strategy and support in-house teams in planning and execution.
• Participate in community events and ensure corporate social responsibility goals of the company are met
• Work closely with the public relations team on a marketing plan that results in optimum recognition and maximum number of covers for the restaurant
• Monitor market trends, research consumer markets and competitor’s activities to identify opportunities and key issues
• Oversee marketing and advertising activities to ensure consistency with product line strategy
• Work with Marketing and Event Management to ensure TOM cultural exhibitions and performances are booked and executed to TOM standards

Curation & Concessionaire Management
• Constantly review and improve the Concessionaire mix and market occupancy to ensure maximum revenue potential for the market.
• Proactively engage in curation by shortlisting potential new concepts and be involved in the outreach and negotiation process.
• Work with concessionaires to ensure the delivery of the highest quality food offerings, developing a positive constructive relationship to ensure a productive flow of feedback
• Evaluate all Concessionaire operations and meet with each Concessionaire on a weekly/monthly basis to review their operations and ensure TOM remains the ‘best of the city”.
• Constantly review and improve the Concessionaire mix and market occupancy to ensure maximum revenue potential for the market.
• Conduct a monthly meeting with all concessionaires to review marketing, PR and social initiatives and to garner feedback on the operation.

Team Member Development
• Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions, and provide accurate information
• Responsible for to hiring, training, management, coaching, counseling, and evaluation of all members of the Time Out Market team
• Develop skills of the management team in accordance with the succession planning goals set by the company
• Assists and conducts conflict resolution, corrective actions and coaching
• Oversee and ensure that employee performance appraisals are completed in a timely manner
• Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed

Skills and Experience
• Ability to work as a team, stay organized, handle various projects at one time, lead others, delegate
• Ability to provide incentives for staff to go above and beyond the expectations of their roles
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to speak to guests fluently regarding the food, beverage, and overall concept
• Ability to demonstrate and impose upon service staff the ability to service guests with utmost of care, service and excellence, utilizing the highest standards of service techniques
• Ability to follow-up and make accurate decisions
• Strong problem-solving skills
• Ability to maintain a high level of confidentiality
• Ability to write reports, business correspondence and procedure manuals
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadline

Additional functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following support functions, with the percentage of time performing each function to be solely determined by the CEO or Director of Operations based upon the particular requirements of the operation.
• Maintain compliance with necessary operational policies, including: Health and Safety, Food Hygiene, Maintenance, Emergency Procedures and Liquor Laws.

General Requirements
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Proof of eligibility to work in the United States
• Serve Safe Certified

Education Requirements
• High School Diploma required. Bachelor’s degree preferred

Working Knowledge Requirements
• Minimum of seven to ten (7-10) years of experience in the hospitality industry working in a high - volume food hall or multi-concept restaurant operation
• Proficient in Windows MS Office, Gmail
• Knowledge of POS and back office reporting systems, operations, food hall or multi-concept restaurant operations, beverage service, special events and banquets
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls as it applies to bar product
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy throughout the day
• Must be able to read the computer monitors
• Must be able to print legibly for employees, management, and guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 25 lbs
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, and smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Small to Medium office environment
• Personal desk space
• Restaurant environment
• 5-25% Local Travel
• Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends and holidays

Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, Cape Town, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021
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via Time Out Careers posted_at: 12 days agoschedule_type: Full-time
Location: Chicago, IL Reporting to: Assistant General Manager... Internal: Time Out Market About the role We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit. Key Location: Chicago, IL

Reporting to: Assistant General Manager...

Internal: Time Out Market

About the role

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.

Key Responsibilities
• Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company’s expectations, while maintaining compliance with city, state and federal laws
• Focus on succession management, training and, development of all Market employees
• Delegate responsibility to the management team as needed and enforce existing policies consistently
• Oversee and participate in the hiring, training, supervision management, coaching, counseling and evaluation of all members of the Market team
• Promotes organization in industry, manufacturing and/or trade associations
• Work closely with the General Manager, Public Relations and Marketing teams on plans that result in optimum recognition and maximizing number of covers for the Market
• Protect and enhance the value of all Market assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process alongside with the General Manager
• Process the weekly schedule and payroll for the hourly staff
• Conduct pre-shift meetings and assist team members with any inquiries
• Develop and implement operating standards, policies and procedures to be followed by the management team
• Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively
• Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions and provide accurate information
• Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance teams
• Make decision and take actions based on previous experience and good judgment, revising procedures as needed to accommodate unusual situations
• Interact with all department personnel, Market and vendor staff as needed
• Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the Purchasing and Finance team
• Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
• Develop and implement cost saving and profit enhancement measures
• Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff
• Create and execute action plans for any areas that need improvement or are in a critical situation
• Maximize restaurant profitability; monitor the use of controls to ensure they remain effective
• Monitor labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses are being met
• Monitor guest satisfaction on all levels, including social media platforms
• Ensure health, safety and sanitation requirements are in compliance with Department of Health, OSHA and any city or state agencies and ensure all managers are aware of any changes in the law
• Participate in the development of the annual budget for the entire restaurant; develop short and long term financial operating plans
• Participate in community events and ensure corporate social responsibility goals of venue are met
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

General Requirements
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Proof of eligibility to work in the United States

Education Requirements
• High School Diploma required. Bachelor’s degree preferred

Working Knowledge Requirements
• Minimum of two to three (2-3) years of restaurant operations experience required
• Expert knowledge of restaurant operations including food, beverage, service techniques, and guest interaction
• Above average skill in math and algebraic equations using percentage
• Proficient in Windows Microsoft Office, Mac OSX, POS systems

Key Skills
• Must have strong problem-solving skills
• Ability to lead by example
• Ability to act in a professional manner always
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to write reports, business correspondence, and procedure manuals
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Ability to work under pressure and meet deadlines

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy throughout the day
• Must be able to read the computer monitors
• Must be able to print legibly for employees, management, and guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 25 lbs
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, and smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment and Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Small to Medium office environment
• Personal desk space
• Restaurant environment
• 5-25% Local Travel
• Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends and holidays

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021
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via Time Out Careers schedule_type: Full-time
Location: Miami, Florida Department: Time Out Market Reporting to: General Manager... About the role We love what we do - and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients. Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit. Key Location: Miami, Florida
Department: Time Out Market
Reporting to: General Manager...

About the role

We love what we do - and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.

Key Responsibilities
• Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company’s expectations, while maintaining compliance with city, state and federal laws.
• Focus on succession management, training and, development of all Market employees
• Delegate responsibility to the management team as needed and enforce existing policies consistently
• Oversee and participate in the hiring, training, supervision management, coaching, counseling and evaluation of all members of the market team.
• Promotes organization in industry, manufacturing and/or trade associations
• Work closes with the General Manager, Public Relations and Marketing teams on plans that result in optimum recognition and maximizing number of covers for the Market
• Protect and enhance the value of all Market assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process alongside with the General Manager
• Process the weekly schedule and payroll for the hourly staff
• Conduct pre-shift meetings and assist team members with any inquiries
• Develop and implement operating standards, policies and procedures to be followed by the management team
• Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively.
• Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions and provide accurate information
• Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance teams
• Make decision and take action based on previous experience and good judgement, revising procedures as needed to accommodate unusual situations
• Interact with all department personnel, Market and vendor staff as needed
• Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the Purchasing and Finance team
• Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
• Develop and implement cost saving and profit enhancement measures
• Maintain positive and professional relations with vendors. Manage interaction of vendors on property with our staff.
• Create and execute action plans for any areas that need improvement or are in critical situation
• Maximize restaurant profitability; monitor the use of controls to ensure they remain effective
• Monitor labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses are being met
• Monitor guest satisfaction on all levels, including social media platforms
• Ensure health, safety and sanitation requirements are in compliance with Department of Health, OSHA and any city or state agencies and ensure all managers are aware of any changes in the law
• Participate in the development of annual budget for the entire restaurant; develop short and long term financial operating plans
• Participate in community events and ensure corporate social responsibility goals of venue are met
• Maintain a professional, neat and well-groomed appearance adhering to Company standards
• Open and/or close Market daily as scheduled following established standards and guidelines.
• Follow up cash handling procedures.
• Maintain confidentiality.
• Assist Management as needed in any other task necessary to ensure successful operations of the Market.
• Engage with guests at the Market to ensure guest satisfaction.
• Main focus on day to day operations, guest engagement, and staff supervision

Skills & Experience
• Minimum of two to three years of restaurant operations experience required
• Expert knowledge of restaurant operations including food, beverage, service techniques, and guest interaction
• Proficient in Windows Microsoft Office, Mac OSX, POS system
• Strong problem-solving skills
• Ability to lead by example and act in a professional manner always
• Ability to communicate effectively and assertively, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to write reports, business correspondence, and procedure manuals
• Ability to demonstrate a positive attitude always; as well as, keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain personal integrity, composure and stay focused
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment
• Ability to work under pressure and meet deadlines
• Must be able to push and lift up to 50lbs

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021
Show more details...
via Time Out Careers posted_at: 25 days agoschedule_type: Full-time
Location: New York Department: Time Out Market... Reporting to: Co-CEO Development - Time Out Market Role Overview Time Out Market is seeking a Business Development Manager to support the development efforts for the global expansion of award-winning food hall business. The focus of this role will be on sourcing real estate and management opportunities in specified target regions, spearheading the sales efforts, ensuring the financial viability Location: New York

Department: Time Out Market...

Reporting to: Co-CEO Development - Time Out Market

Role Overview

Time Out Market is seeking a Business Development Manager to support the development efforts for the global expansion of award-winning food hall business. The focus of this role will be on sourcing real estate and management opportunities in specified target regions, spearheading the sales efforts, ensuring the financial viability of the opportunity, and maintaining the client relationships through the design, build, and launch of the business. The role will also support our vendor curation process and work help deliver 3rd party sponsorship opportunities across all existing and venues in development.

The Business Development Manager will report into the Time Out Market Co-CEO for Development and will be accountable for supporting TOM growth with appropriate commercial deals specific to the area of each market location. They will work alongside all stake holders of the Markets and Media divisions, be it a Head Office level or local level, more specifically with the Co-CEO Operations, the General Managers, the Legal and Financial teams and the Food & Drink Editors.

Hands-on experience needed in letting/leasing/renting environment in the real estate/contract catering/shopping mall sectors.

Key Responsibilities
• Maintain connectivity to the real estate community and serve as the first point of inquiry for new market location opportunities.
• Conduct proactive outreach with brokers, landlords and developers to source future opportunities and ground up locations.
• Understand the key economics of a successful market operation and work with our landlord and partners to deliver win-win agreements that support TOM’s long-range development goals.
• Conduct site visits to vet the viability of potential market locations
• Conduct detailed demographic analyses of potential market to validate the viability of a proposed location.
• Work with the development finance partner to create financial projections and fee structure proposals for future sites.
• Work with the Food Editor/General Manager/Curation Teams/Co-CEOs to establish the dream team tenant list for new markets.
• Negotiate all initial concession agreements with new vendors in a timely manner.
• Work with the operations team to ensure the pull through and implementation of the commercial negotiations of new management agreements.
• Assess risks to the business of any new commercial opportunity.
• Represent the Company externally (networking events, conferences, exhibitions) and optimize all business development opportunities.
• Maintain an awareness of external factors (including competitors, Government business initiatives, current and proposed legislation in relation to commercial activities) which could impact the business.
• Communicate in a timely manner with all internal and external stakeholders to achieve business objectives.
• Ensure that all commercial activities meet or improve on budgeted KPIs.
• Prepare sponsorship proposals, pitches and quotations and identify new sponsorship activities.
• Perform other business relevant duties as defined by the Co-CEO Development for the benefit of TOM’s business goals.

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute and an excellent listener
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About Our Culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

As our cities have reopened, we have embraced a hybrid way of working that gives us the opportunity to work remotely, as well as from the office; offering the flexibility that brings many benefits to our lives, as well as still providing a space where we can connect and collaborate as part of our Time Out community.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, and more
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via Time Out Careers posted_at: 27 days agoschedule_type: Full-time
Location: New York Department: Commercial Reporting to: Head of CRM & Audience Development... Salary: $70,000 yearly About the role Based out of New York, reporting to the Head of CRM & Audience Development, this role requires a deep understanding of the role of marketing communications in driving customer engagement and reducing churn across the media business. The CRM Manager is responsible for maintaining and delivering against our CRM marketing Location: New York
Department: Commercial
Reporting to: Head of CRM & Audience Development...
Salary: $70,000 yearly

About the role

Based out of New York, reporting to the Head of CRM & Audience Development, this role requires a deep understanding of the role of marketing communications in driving customer engagement and reducing churn across the media business.

The CRM Manager is responsible for maintaining and delivering against our CRM marketing strategy for the acquisition, retention and loyalty of our Time Out audience.

This role will also support business growth by looking to improve revenue streams, bringing in and retaining new customers and working closely with the wider commercial teams, always ensuring that the Time Out brand message permeates everything that we do. You will also be responsible for building engagement and creative campaigns, globally (although there will be a strong focus on the management of the North America campaigns) - with email being the predominant channel.

Key Responsibilities
• Support the Head of CRM to deliver the CRM strategy
• Support the wider team in the Customer Journey Mapping and drive its implementation through automation ensuring that the process is constantly maintained and improve
• Build and schedule newsletters, collaborating closely with relevant teams
• Work closely with the Content team to consistently optimise content selection and the campaign process to ensure you have the most compelling content for our newsletters
• Lead test and learn strategy through developing and testing new features/ template designs or content/offers selection to ensure email programmes are optimised in terms of performance and results
• Be accountable for timely, accurate deployment of global email marketing campaigns
• Delivery of tracking and reporting across all CRM activity managing communication to middle and senior management teams, highlighting performance and making recommendations around further optimisation.
• Management of customer segmentation to identify key customer groups in order to drive revenues from segmentation, create targeted email lists that ensure our subscriber audiences are segmented effectively for each campaign.
• Manage entire customer communication database elements, ensuring Time Out adheres to best practice with regard to contact strategy, deliverability, data cleanliness and mobile delivery
• Support the analysis and reporting of email performance and lead improvements based on these findings including A/B testing.
• Support the wider team in the customer journey and drive its implementation through automation ensuring that the process is constantly maintained and improved
• Strong understanding of GDPR practices

Skills & Experience
• Previous experience in marketing or a degree in CRM Marketing
• 4+ years experience building emails, landing pages in CRM Marketing platforms (Adobe Campaign Standard is preferred)
• Strong creative eye (copywriting experience is a big plus)
• HTML working knowledge
• Knowledge of how to manipulate large datasets (SQL is a plus)
• Comfortable with fast-paced environment and quick turnaround times
• Strong attention to detail
• Excellent communication skills
• Excellent analytics skills

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021
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via Salary.com schedule_type: Full-time
Knowledgeable in food and labor cost, hiring, training and great with guests! Job Type: Full-time... Pay: $40,000.00 - $55,000.00 per year Benefits: • Employee discount • Paid time off Restaurant type: • Casual dining restaurant Weekly day range: • Weekend availability Ability to commute/relocate: • Clare, MI 48617: Reliably commute or planning to relocate before starting work (Required) License/Certification: • Driver's License Knowledgeable in food and labor cost, hiring, training and great with guests!

Job Type: Full-time...

Pay: $40,000.00 - $55,000.00 per year

Benefits:
• Employee discount
• Paid time off

Restaurant type:
• Casual dining restaurant

Weekly day range:
• Weekend availability

Ability to commute/relocate:
• Clare, MI 48617: Reliably commute or planning to relocate before starting work (Required)

License/Certification:
• Driver's License (Preferred)

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location
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via Salary.com posted_at: 7 days agoschedule_type: Full-time
We are looking for a Dishwasher to join our kitchen staff and maintain cleanliness around our restaurant. Dishwasher responsibilities include collecting used dishes, plates and utensils, loading washing machines and stacking washed items appropriately. If you want to kickstart your career in the restaurant industry and be part of the behind-the-scenes operations, we’d like to meet you. Note that... this role requires working in shifts and, occasionally, We are looking for a Dishwasher to join our kitchen staff and maintain cleanliness around our restaurant. Dishwasher responsibilities include collecting used dishes, plates and utensils, loading washing machines and stacking washed items appropriately. If you want to kickstart your career in the restaurant industry and be part of the behind-the-scenes operations, we’d like to meet you. Note that... this role requires working in shifts and, occasionally, during evenings or weekends. Ultimately, you’ll help provide an unforgettable dining experience for our customers.

Responsibilities
• Collect used kitchenware from dining and kitchen areas
• Load and unload dishwashing machines
• Wash specific items by hand (e.g. wooden cutting boards, large pots and delicate china)
• Store clean dishes, glasses and equipment appropriately
• Set up workstations before meal prep begins
• Ensure there are always enough clean dishes, glasses and utensils, especially during peak hours
• Maintain cleaning supplies stock (e.g. detergents) and place orders when necessary
• Check washing machines’ operation and promptly report any technical/performance issues
• Remove garbage regularly
• Sanitize the kitchen area, including the floor

Skills
• Work experience as a Dishwasher or on Wait Staff
• Hands-on experience with industrial washing machines
• Ability to follow instructions and help with various tasks, as needed
• Time management skills
• Attention to detail and sanitation rules
• Availability to work in shifts, during weekends and evenings
• High school diploma is a plus

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Shift:
• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:
• Monday to Friday
• Weekend availability

Work Location: One location
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via Jooble posted_at: 28 days agoschedule_type: Full-time
Location: New York Department: Finance Reporting to: Divisional Controller - Time Out Market Salary: circa $80,000 yearly... Key Relationships Ops - VP Operations, North America Ops – General Managers (X4) Ops - Market Finance & Administration support (X4) Finance - Finance Business Partner Finance - Divisional Controller Finance - Finance Director – Time Out Market About the role To lead core transactional accounting responsibilities for all Location: New York
Department: Finance
Reporting to: Divisional Controller - Time Out Market Salary: circa $80,000 yearly...

Key Relationships
Ops - VP Operations, North America
Ops – General Managers (X4)
Ops - Market Finance & Administration support (X4)
Finance - Finance Business Partner
Finance - Divisional Controller
Finance - Finance Director – Time Out Market

About the role

To lead core transactional accounting responsibilities for all four US Markets and provide business partnering support to the General Managers and VP Operations, North America. This role requires a keen attention to detail and a “hands-on” approach to managing the markets’ finances. The candidate will have the ability to liaise directly with key members of the organization to drive best-in-class services whilst operating comfortably in a quick-paced environment. Strong accounting experience and analytical skills are also key to success in this role.

Key Responsibilities

Accounts Payable
• Lead the Accounts Payable process for all four US Markets, working with the local Finance & Admin support to ensure that invoices are processed, paid and recorded in a timely manner whilst helping to drive improvements in AP processes

Month-end accounting

Manage elements of the monthly close process for relevant Markets including:
• Processing concessionaire payments and associated reporting
• Processing of booking various accounting entries and preparation of the supporting reconciliations & documentation
• Payroll analysis and reconciliations
• Ensure Cost of Sales & Operating Expenses are accurate and accrual levels are set correctly on a monthly basis

Cashflow
• Manage a rolling cash flow projection for the individual markets and work with the Finance & Admin support in each market to ensure an accurate projection

Operations Support & Business Partnering
• Drive processes, control and governance for the Finance & Administration support in each market, guided by the Divisional Financial Controller to determine best practice
• Main day-to-day point of contact for the VP Operations North America, providing regular cost and control updates as well as responding to ad-hoc queries
• Presentation of monthly management information to the Divisional Controller and Finance Director
• Support the development and distribution of management reporting
• Administration & control of several key financial systems

Skills & Experience

Mandatory Skills
• ACCA/CIMA/ACA (or equivalent)
• Excellent written and verbal skills
• A strong knowledge of Excel
• Ability to set and manage priorities
• Ability to propose process improvements and implement efficiencies
• Ability to review work and self-check as needed with a keen attention to detail
• Ability to interact successfully with dynamic personalities
• Superior analytical, evaluative, and problem-solving abilities
• Ability to present problems and potential solutions
• Ability to articulate ideas to all areas of the business
• Experience in the hospitality industry

Preferred Skills
• Experience in SAP Business One, Vision, Concur and Ad Point
• Experience in a global company

About Time Out

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…
• Be commercially astute
• Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
• Think globally
• Have excellent communication and relationship building skills
• Have a high sense of ownership, urgency and drive
• Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires connection and joy by capturing the soul of the world’s greatest cities through its two divisions – Time Out Media and Time Out Market.

Time Out launched in London in 1968 with a magazine to help people discover the exciting new urban cultures that had started up all over the city. Today, Time Out’s professional journalists curate the best things to do, see and eat in 333 cities in 59 countries.

Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs and unique cultural experiences together under one roof. From cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures the soul of the city.

The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into the most popular destination in the city with 4.1m locals and tourists visiting in 2019. The success of Lisbon brought further expansion in North America, with Time Out Market opening in five major cities in 2019: Miami, New York, Boston, Chicago and Montreal. In 2021, Time Out Market expanded into the Middle East with Time Out Market Dubai, and more Time Out Market locations are in the pipeline including Porto, London, Prague, Japan and more.

Time Out Group was named International Brand of the Year 2021 in the Campaign Publishing Awards – awarding bravery, editorial innovation and forward thinking. While Time Out Market won the Most Innovative Food & Beverage Concept Award at the Global RLI (Retail & Leisure International) Awards 2021
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via Salary.com posted_at: 22 days agoschedule_type: Full-time
Cushman Concepts Restaurant Group is currently hiring Prep Cooks, Line Attendants, Cashiers and Supervisors for a quick service restaurant, Ms Clucks Deluxe Chicken & Dumplings at Time Out Market located at the Landmark Centre in the Fenway area of Boston. We are hiring full and part time positions. Prior quick service or restaurant experience is preferred. Cushman Concepts is a dynamic restaurant group created by husband and wife team Tim and Nancy Cushman Concepts Restaurant Group is currently hiring Prep Cooks, Line Attendants, Cashiers and Supervisors for a quick service restaurant, Ms Clucks Deluxe Chicken & Dumplings at Time Out Market located at the Landmark Centre in the Fenway area of Boston. We are hiring full and part time positions. Prior quick service or restaurant experience is preferred.

Cushman Concepts is a dynamic restaurant group created by husband and wife team Tim and Nancy Cushman. They have founded and lead restaurants whose collective vision is to create unique hospitality experiences that surprise and delight their guests every day. We are inspired by providing guests with crave-able food, beverage and warm service in unique ways. Our locations include o ya & Hojoko in Boston, and Bianca in Chestnut Hill. You can find additional information regarding our company at www.cushmanconcepts.com.

Please apply with resume to lemos@cushmanconcepts.com
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via ZipRecruiter schedule_type: Full-time
We are looking for an observant, efficient Bar Back who can work with other staff members to ensure that our customers receive prompt, seamless service. The Bar Back will assist in cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, straws, glassware, garnishes, and all other necessities, and taking on other duties to support the Bartender and ensure that the bar... operates smoothly. You should be knowledgeable about We are looking for an observant, efficient Bar Back who can work with other staff members to ensure that our customers receive prompt, seamless service. The Bar Back will assist in cleaning the bar, preparing garnishes, ensuring the bar is well stocked with napkins, straws, glassware, garnishes, and all other necessities, and taking on other duties to support the Bartender and ensure that the bar... operates smoothly. You should be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment.

To be a successful Bar Back, you should be passionate about working as part of a team to deliver excellent drinks and service to customers. You should be efficient, reliable, and perceptive with excellent communication and time management skills.

Bar Back Responsibilities:
Assisting with opening and closing duties, such restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
Ensuring bar is well-stocked with ice, liquor, wine, and beer.
Checking taps and appliances to confirm that they are working properly, making minor repairs or changing out kegs, if needed.
Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
Learning about menu items and memorizing cocktail recipes.
Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.
Speaking to customers, answering questions, handling complaints.
Maintain records and report levels of usage to assist in reordering process and ensuring that delivered items are stored properly.
Bar Back Requirements:
High School Diploma or equivalent.
More experience, education, training, or certifications may be preferred.
Minimum age to serve alcohol.
Courteous, friendly personality and professional appearance.
Knowledge of menu items, including beers, wines, cocktails, and liquors.
Basic math and computer skills.
Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally.
Observant and thorough.
Responsible, punctual.
Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays
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