Most recent job postings at tias
via Greenhouse schedule_type: Full-time
Role Summary: Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services... to treat women comprehensively. By making Role Summary:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services... to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia is seeking a skilled and experienced Accounting Manager to join our team. The ideal candidate will play a crucial role in overseeing accounting operations and supporting Tia’s growth initiatives. The Accounting Manager will build and lead a team of professionals, manage accounting processes and internal controls, and collaborate with various departments to optimize financial processes.

Responsibilities:

Financial Management:
• Oversee all end to end accounting functions including, but not limited to, consolidated corporate accounting for Tia, PC entities and its joint venture affiliates, month-end close, general ledger maintenance, revenue recognition, and accounts payable.
• Develop and implement financial policies and procedures and strengthen internal control frameworks.
• Manage the joint venture accounting function, ensuring accurate recording and reporting of financial transactions related to partnerships in accordance with joint venture agreements
• Monitor financial performance, identify trends, and provide recommendations for improvement.
• Provide technical accounting GAAP leadership and support.

Team Leadership:
• Build and manage a team of accounting professionals, providing guidance, training, and support.
• Foster a collaborative and positive work environment within the accounting department.

Audit, Tax, and Compliance:
• Coordinate external audits and ensure compliance with regulatory requirements.
• Collaborate closely with external tax partners on tax preparation and planning.
• Stay informed about changes in accounting standards and healthcare regulations.

Process Improvement:
• Identify opportunities for process improvement within the accounting department.
• Implement best practices to enhance efficiency and accuracy.

Qualifications:
• Experience in a complex multi-site healthcare strongly preferred; exposure to JV /partnerships with hospital / health system entities preferred.
• A hands-on accounting leader willing to roll up sleeves and build a high performing accounting team through Tia’s growth.
• Strategic and forward-thinking mindset, with proven ability to execute on mandates while also effectively identifying areas for improvement and innovation in internal systems.
• A strong business partner with experience working cross functionally (across many areas and levels of an organization).
• Strong leader with the proven ability to build relationships. A good listener with good influencing qualities and a natural, effective consultative style.
• Data-driven and analytical with an ability to respond, prioritize effectively, and meet deadlines. An effective and decisive leader who works well under pressure, with a sense of urgency staying calm and in control.
• Strong management skills; a proven leader in training and developing high-performing organizations and team members; a proactive leader and effective coach committed to the development and engagement of their team.
• Public accounting experience preferred.
• Business, Accounting or Finance undergrad degree required.
• Experience with Netsuite preferred

Benefits
• Unlimited vacation
• Free Tia membership
• Competitive stock option package
• $300 one-time WFH stipend
• $50/month phone and internet reimbursement
• Medical, dental, and vision benefits
• 401k program (no matching at this time)
• Top of the line 13" Macbook Pro
• Travel stipend for team off-sites

About Us:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
• A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
• Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
• Asking why, then why again — because accepting “this is just the way it is” is not good enough
• Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
• A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

#INDTIA
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via Salary.com posted_at: 19 days agoschedule_type: Full-timework_from_home: 1
Role Title: Virtual Registered Nurse (Virtual RN) Location: AZ, CA, or NY... Salary: 70-80k Availability: Weekdays, 9am-5pm About Tia: Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, Role Title: Virtual Registered Nurse (Virtual RN)

Location: AZ, CA, or NY...

Salary: 70-80k

Availability: Weekdays, 9am-5pm

About Tia:

Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, and one health record. We’re putting the soul back in medicine, one patient and one provider at a time.

As a mission driven team, we’ve rallied so that patients & providers might be able to experience healthcare with greater satisfaction, less frustration & improved outcomes, which means not just upending operational models, care models and technology, but entirely redefining the emotional journey of each team member as we experience this journey together.

Read more about Tia’s:
• Products: https://asktia.com/article/what-is-product-at-tia
• Services: https://asktia.com/
• Care principles: https://www.asktia.com/care-philosophy/

Role Summary: As a Virtual RN, you will be part of Clinical Operations at Tia, working with teams across the company to empower providers to focus on patient care and support overall business needs. You will also be every Tia member’s partner in their health and wellness journey- helping them navigate both the healthcare system and ensuring that they are getting a concierge-level experience at Tia.

Values:
• Integrity and confidence in your practice
• Ask why. Then why, again.
• Act as a pack, not a lone wolf; Teamwork centric but with respect for top down directives when necessary
• Find your superpower.
• Insist on diversity.
• Ownership mentality
• Be compassionate
• Find joy and gratitude everyday
• Be driven to achieve excellence

Abilities:
• Incorporate core nursing principles into clinical care
• Solution-oriented: Will seek answers to your questions, whether through SOPs or through other team members.
• Accuracy – Ability to perform work accurately and thoroughly, process oriented
• Communication – Ability to communicate effectively verbally and in writing, clear & concise communications
• Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
• Customer Service Oriented – Friendly, cheerful and helpful to patients and others.
• Ability to meet patients and others needs while following Tia policies and procedures.
• Decision Making – Ability to make critical decisions while following Tia policies and procedures.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.
• Creative & open minded
• Positivity – Display a positive attitude and is a positive agent for change.
• Teamwork – Work as part of a team and collaborate with co-workers, builds relationships
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.

Skills:
• Understanding of the healthcare ecosystem: past experience working with patients required
• Understanding the RN Scope of Practice- medical triage, prescription refilling on behalf of the provider, lab reporting, etc.
• Knowledge of electronic medical record and practice management systems
• Knowledge of medical terminology
• Proficiency in MS/Google Suite
• Willingness to learn new technologies & frameworks
• Developing processes where needed and driving for continuous improvement
• Balancing multiple stakeholders including care team, members, and the business
• Experience working in a high growth environment and comfortability jumping into new processes

Must Have:
• Graduate from an accredited nursing program- BSN preferred
• Active Registered Nurse state licensure in CA or in progress of obtaining. Additional licensure in NY & AZ preferred
• Flexibility to work evening, weekend, and holiday hours

Responsibilities:

Day-to-day patient communications
• Triage member communications appropriately
• Manage inbound members messages, ensuring proper prioritization across various types of messages
• Ensure if we cannot answer the members' needs that we connect them to someone who can i.e. urgent needs, clinical needs, etc.
• When performing any handoffs to another team member, do so by providing both the members and other Tia team members full context.

Ensure each member's message is responded in a personal, empathetic way while adding context and informing members about their options in their healthcare.
• Solution-oriented mindset -- will work to ensure Tia can support all members requests, no matter how difficult.
• Ensures all messages are responded within agreed-upon turnaround time, and ends every day with 0 outstanding action items.
• Maintain a clean & organized chat queue with an ownership mentality.
• Demonstrates accountability for chats.
• Ensuring members needs get met and ensuring that if a member expresses concerns, that we follow internal processes to ensure they get addressed.

Answering clinical questions in chat and escalating as appropriate
• Responding to clinical questions in chat that arise within agreed-upon Turn Around Time while using Tia’s Tone of Voice Principles
• Providing patients with full context behind treatment recommendations
• Escalating patients to providers or urgent care using designed protocols

Prescribing on behalf of the provider
• Prescribing medication refills (based on Tia’s protocols) to patients on behalf of the provider to ensure patients get timely access to medications

Reporting lab results
• Reporting to patients their normal lab results within 24 hours of receiving the report
• Communicating abnormal results to the provider and follow up as appropriate
• Notifying patients of any lab errors and facilitating repeat testing when appropriate

Communicable disease reportingCompleting appropriate steps for reporting communicable diseases per county/state guidelinesAssisting with medical clearance/health forms
• Reviewing health forms
• Facilitating medical clearance appointments and testing when appropriate
• Completing health forms when appropriate

Work collaboratively with care team members to facilitate careAct as a team when it comes to a patient’s care, working together to ensure we can provide a high quality patient experience. Manage coordination of care within Tia’s ecosystemDevelop & execute on core competency
• Find your superpower to double down on a key area of the care coordination job to develop a speciality that you then develop & execute on. This can include:
• Triaging patients’ concerns and symptoms
• Navigating patients for the most appropriate care
• Medical Triage
• Patient Education
• Training Care Coordinations on clinical protocols

About Us:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
• A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
• Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
• Asking why, then why again — because accepting “this is just the way it is” is not good enough
• Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
• A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Location: This is a fully remote position. There is a preference for candidates located in either San Francisco, New York, Los Angeles or Phoenix. (CORP ONLY)

Note: Spacing should be consistent throughout post. Edit as needed!

Benefits
• Vacation Plan
• Free Tia membership
• $300 one-time WFH stipend
• $50/month phone and internet reimbursement
• Medical, dental, and vision benefits
• 401k program (no matching at this time)
• Top of the line 13" Macbook Pro
• Travel stipend for team off-sites

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us
Show more details...
via Nomads Skillshare schedule_type: Full-time
Virtual Care Nurse Practitioner at Tia, Inc. Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and... evidence-based wellness services to treat women Virtual Care Nurse Practitioner at Tia, Inc.

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and... evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives — from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
• A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
• Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
• Asking why, then why again — because accepting “this is just the way it is” is not good enough
• Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
• A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Location: This is a fully remote position. (Active NP license for the state of CA required for this role but you may live outside of CA with the active CA license)

About the role:

We’re looking for a Full-Time Nurse Practitioner (active NP license for the state of CA) passionate about women’s health for Tia’s Virtual Care Team. As a Virtual Nurse Practitioner, you will be an integral part of the care delivery system. You will see patients virtually and deliver comprehensive and integrative care spanning across gynecology and primary care services: from virtual annual visits to birth control consults to flu/cold consults and dermatology management. Further, you will remotely triage, diagnose, and treat patients via our proprietary chat software.

Nurse Practitioners are integral to the formation and iteration of our technology development and care model. In addition to your clinical role, you’ll have an opportunity to shape the Tia care model and improve our technology tools. You’ll collaborate with our product & engineering teams to share insights and feedback.

Schedule is set with some flexibility. Start times are 7a-9a for early shifts and or 10a-12p for later shifts. Expectation is that you take two evening shifts per week. However we do have some flexibility depending on availability.

A bit about you:

Values and abilities you’ll bring to Tia:
• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health.
• You believe that each woman knows her body best, though she may need help interpreting what the signs mean. Your mission as a woman’s healthcare provider is to help your patients understand those signs and develop robust, multi-faceted treatment plans to reach health goals. You practice this by being a true partner on a patient’s health journey, never dogmatic, rigid or glued to institutions.
• You are an incredibly good question-asker & prober, this allows you to identify nuances of a patient’s life that could be pertinent to their story. You’re like a detective — but you do this with an elegance that makes the patient feel at ease sharing deeply personal information.
• You’re facile with technology, comfortable and experienced providing high quality care digitally via telemedicine and interested in the process of developing new technology to support the highest quality clinical care..
• You’re data driven and consistently incorporate new and evolving research into your day-to-day practice
• You’re a high functioning multi-tasker who has an incredible ability to stay calm and focused under pressure – this is a given – you are a NP after all! .
• You are a tolerant and inclusive thinker. You believe in sex-positive, no judgement and radically inclusive healthcare for every person, and espouse these values in your everyday life.

Skills and assets you’ll bring to Tia:
• You’re a board certified Nurse Practitioner (family nurse practitioner or women’s health nurse practitioner), with active and unrestricted licenses in the state of California and able to provide primary care and support of all aspects of women’s health with compassion and empathy. You have experience and a passion for delivering high quality integrated care via telemedicine and are highly tech savvy. While experience as a direct digital care provider in the past is not a must – it is highly desired!
• Deep clinical expertise in providing primary care and women’s health experience (at least 2 years of post-graduate clinical experience) including: STD screens, UTI & Vaginal infections consults, Pelvic Pain, Vaginal Bleeding, Birth Control counseling, annual exams and urgent care concerns (coughs, sore throat, abdominal pain, basic dermatological conditions) with an ability to take this brick and mortar experience and translate it to virtual delivery.
• Exceptional written and verbal communication skills.
• Demonstrated excellence in Interpreting and act on clinical labs + ultrasound results
• Willingness to work evenings + weekends as needed by schedule
• Authorized to work in the US

Other “nice to have” skills:
• As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities.
• Formal professional training in the following areas is highly valued: care delivery for women who have experienced trauma including having a lived experience of abuse, decision making support for low-income women, care delivery for LGBTQ identified folks, care delivery for immigrant or migrant or english-as-a-second-language support populations.
• A strong understanding of & interest in chronic stress and trauma as it relates to immune system compromise and inflammatory response systems is a plus.
• Experience or formal training weaving integrative medicine practices into your care plan development.
• Contracted with major payers (BCBS / Anthem, Cigna, Aetna, United)

Benefits
• Remote role with flexibility to work from home
• Market competitive salary ( 120-140K depending on experience for 40 hour work week)
• Annual CME stipend
• Medical and dental benefits
• Paid holidays, vacation, and sick leave

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women’s healthcare, join us
Show more details...
via Salary.com posted_at: 16 days agoschedule_type: Full-time
Role Summary: Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services... to treat women comprehensively. By making Role Summary:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services... to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia is seeking a contracted Group Facilitator to support our patients in finding community. As a Group Facilitator you will run two Group sessions per evening (up to 2 evenings per week to start) in Tia’s East & West clinics (Santa Monica & Pasadena). You will build dynamic and engaging curricula which will serve as the foundation for the weekly groups you’re responsible for facilitating

Skills and assets you’ll bring to Tia:
• You have demonstrated experience facilitating group experiences (e.g., support groups, discussion groups, group workshops, educational groups)
• You believe in the power of community and are passionate about building strong, lasting communities
• Experience and a passion for supporting women through life transitions
• Track record of creating and delivering dynamic curricula, the foundation for the group experiences you’ve facilitated
• Exceptional written and verbal communication skills
• Incredible relationship builder, with a track record of people returning week after week to the groups you’ve facilitated
• Availability to facilitate groups during evening hours (between 5 and 7:30 pm), which is when our members access groups most
• Creativity, a strong desire to try new things, curiosity, and a high attention to detail
• Authorized to work in the US

Responsibilities

Deliver high quality group experiences for Tia members or prospective members.
• Use your experience and expertise to deliver engaging, thoughtful, meaningful group experiences to members aligned around key, member-relevant topics.
• Create curriculum to support and engage members navigating particular life transitions (e.g., Menopause) or challenges (e.g., PCOS) with the ultimate goal of enhancing a sense of belonging, understanding, and community.
• Strong interest and commitment to maintaining and enhancing Tia’s standards of experience for each Group, which includes preparing the group space, greeting members, facilitating the group, and returning Group spaces to their original form after each Group.
• In partnership with cross functional partners, execute against key “between Group” experiences which could include synchronous or asynchronous communication with members.

Thought leadership and building
• Bring your on the ground experience to Tia leadership and cross-functional partners, as you identify opportunities to better engage and support Group members.
• Bring flexibility to your work - knowing that Tia is working to build sustainable and high quality community offerings and the role of community at Tia will likely evolve with time.

About Us:

Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We are trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages. Blending in-person and virtual care services, Tia’s “Whole Woman, Whole Life” care model fuses gynecology, primary care, mental health and evidence-based wellness services to treat women comprehensively. By making women’s health higher quality and lower cost, Tia makes women healthier, providers happier, and the business of care delivery stronger — setting a new standard of care for women everywhere.

Tia has raised more than $132 Million in venture capital funding to date, including a recent $100 Million Series B investment, one of the largest early-stage rounds ever for a healthcare company focused on women. Tia has ambitious plans to scale its “whole-woman, whole-life” model to more than 100,000 women by 2023. We’ll do this by growing virtual and in-person operations in existing and new markets while expanding its service lines to care for women throughout their entire lives -- from puberty to menopause. Since launching in 2017, Tia has grown to serve thousands of women aged 18-80 with blended in-person and virtual care in New York City, Los Angeles, Phoenix and soon San Francisco.

We’re building a world class team to reimagine women’s healthcare. We’re an interdisciplinary team of clinicians, researchers, designers, technologists and operators who have seen firsthand how broken the healthcare system is for women. We’re united by a powerful mission to enable every woman to achieve optimal health, as defined by herself, as well as a shared set of values and principles that define our business, products, and culture.

Tia is building a culture of excellence — in people, process and product. This is our northstar value;

What is excellence, exactly?

Excellence about constantly elevating yourself, it is the process of constantly striving to perform to the best of your abilities, and identifying your top potential through constant learning, experimentation and evolution. Excellence is not about achieving perfection, as that insinuates a pinnacle. Instead, in our terms, excellence is about the pursuit of constant improvement. We’re looking for people who want to go on that hard journey of constantly setting new personal records, and organizational records.

We practice excellence at Tia by demonstrating the following types of behaviors: We chose (and actively choose) excellence as Tia’s highest order value because it crystalizes into one word several behaviors that we hold dear, specifically:
• A drive to constantly improve through experimentation, reflection. and an insatiable growth mindset — said another way, we’re energized by the possibility of invention, innovation, and iteration
• Being present in and grateful for the journey — not just the goal line. Perfection is static. Excellence is a process (more on this important distinction below)
• Asking why, then why again — because accepting “this is just the way it is” is not good enough
• Grit & perseverance — a maker mentality that involves “rolling up your sleeves”, but also deep care for oneself and for others
• A commitment to uncovering talents to unlock “rock star” potential across every individual

Furthermore, excellence reflects the “bigness” and the “boldness” of Tia’s mission and vision — a world in which every woman can achieve optimal health, as defined by herself.

Said another way, Tia’s mission is NOT to make healthcare incrementally better for women. Instead, we’ve intentionally set out to create a fundamentally new paradigm for modern women’s healthcare that’s truly excellent. We believe that creating a company that operates in a culture of excellence will manifest in our product. Reaching this goal is not an overnight pursuit or a “one and done.” We have not and will not “get it right” with the first swing. Rather, this higher order goal is a moving target — one we have not and will not ever fully “achieve.” By design, we will never be “done” with this work, but instead, we will be continuously in pursuit of our mission. It is this continuous pursuit — the journey, not the finish line — that truly embodies excellence.

Location: This is an in-person position that will support multiple Los Angeles locations.

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us
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via Salary.com posted_at: 16 days agoschedule_type: Full-time
• Customer Service / Remote - Anywhere in U.S. / Up to $18 per hour / Medical, dental, and vision / 401k / Monthly phone & internet reimbursement / WFH stipend / Macbook Pro provided - As a Care Coordinator you'll : Respond to basic customer questions via telephone and written correspondence regarding their membership and past / future appointments with Tia Providers; • Clearly document all... communications; Schedule appointments across all of • Customer Service / Remote - Anywhere in U.S. / Up to $18 per hour / Medical, dental, and vision / 401k / Monthly phone & internet reimbursement / WFH stipend / Macbook Pro provided - As a Care Coordinator you'll : Respond to basic customer questions via telephone and written correspondence regarding their membership and past / future appointments with Tia Providers;
• Clearly document all... communications; Schedule appointments across all of Tia's service lines; Troubleshoot technical issues;

Last updated : 2024-03-07
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via Salary.com posted_at: 16 days agoschedule_type: Full-time
• Clearly document all communications; Schedule appointments across all of Tia's service lines; Troubleshoot technical issues; Follow up with customers as needed...Hiring Fast ... Last updated : 2024-03-07 • Clearly document all communications; Schedule appointments across all of Tia's service lines; Troubleshoot technical issues;

Follow up with customers as needed...Hiring Fast ...

Last updated : 2024-03-07
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via Greenhouse schedule_type: Full-time and Part-time
About Tia: Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, and one health record. We’re putting the soul back in medicine, one patient... and one provider at a time. As a mission driven About Tia:

Tia is a full-stack women's healthcare business that builds products, tools and services to help every woman be her own patient advocate and get meaningfully better healthcare. Our latest product is the Tia Clinic — a "one-stop-shop" for female health with gynecology, primary care and wellness under one roof, and one health record. We’re putting the soul back in medicine, one patient... and one provider at a time.

As a mission driven team, we’ve rallied so that patients & providers might be able to experience healthcare with greater satisfaction, less frustration & improved outcomes, which means not just upending operational models, care models and technology, but entirely redefining the emotional journey of each team member as we experience this journey together.

Read more about Tia’s:
• Products: https://asktia.com/article/what-is-product-at-tia
• Services: https://asktia.com/
• Care principles: https://www.asktia.com/care-philosophy/

About the role:

We’re looking for a part-time physician (OBGYN or Family Medicine) passionate about women’s health and with colposcopy and/or LEEP skills for Tia’s Scottsdale, AZ clinic.

As a Physician at Tia you’ll be integral to the excellent care we provide. Your clinical expertise related to the full spectrum of providing affirming care for women including: gynecological services, primary care, procedures and holistic whole person care is welcome! ]

For this specific role we are looking for a physician who is able to spend 2-4 days/month providing procedural (Colposcopy, LEEP, office based gynecology procedures) and gynecology consults to our patients in our Scottsdale, AZ clinic. Board certification in Obstetrics and Gynecology or Family Medicine preferred but will consider other relevant specialties.

Physicians are a vital piece of our interdisciplinary care team - and this role affords you the opportunity to provide direct patient care but also engage in teaching and collaboration.

A bit about you:

Values and abilities you’ll bring to Tia:
• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health.
• You believe that each woman knows her body best, though she may need help interpreting what the signs mean. Your mission as a woman’s healthcare provider is to help your patients understand those signs and develop robust, multi-faceted treatment plans to reach health goals. You practice this by being a true partner on a patient’s health journey, never dogmatic, rigid or glued to institutions.
• You’re facile with technology and interested in the process of developing new technology to support high quality clinical care.
• You’re data driven and consistently incorporate new and evolving research into your day-to-day practice
• You are excited about teaching and collaborating with an interdisciplinary team - including nurse practitioners, therapists, acupuncture and chinese medicine providers and physical therapists.
• You are a tolerant and inclusive thinker. You believe in sex-positive, no judgement and radically inclusive healthcare for every person, and espouse these values in your everyday life.

Skills and assets you’ll bring to Tia:
• You’re a board certified Physician (OBGYN or Family Medicine preferred), in the state of Arizona, with an unrestricted license.
• You’re adept at providing outpatient women’s healthcare inclusive of gynecology - with procedural skills (colposcopy, IUD insertion and removal, LEEP, endometrial biopsies).
• Plus if you are able to provide primary care services as well
• You’re highly tech savvy
• You’re authorized to work in the US

Other “nice to have” skills:
• As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities.
• A strong understanding of & interest in chronic stress and trauma as it relates to health is a plus.
• Experience or formal training weaving integrative medicine practices into your care plan development.
• Contracted with major payers (BCBS / Anthem, Cigna, Aetna, United)

Responsibilities:

Practice within the Tia Care model and motivate the other Tia team members to do so
• Embody the Tia clinical model in practice at the Clinic
• Participates in team training when appropriate to help ensure all team members deliver care up to clinical quality standards and incorporate the Tia Care model.
• Effectively integrate new elements of the Tia Care model that are being testing into the Tia system
• Use Tia tech platforms and documentation systems to optimize communication and supports appropriate billing
• Participate in lunch and learns sessions at Tia, hosting some didactic sessions on your own area of expertise as well as participating in others’

Ensure an excellent patient experience while balancing clinical requirements
• See any and all patients requiring care; deliver both patient sets an amazing experience
• Effectively handle escalations relating to patient satisfaction or clinical issues that need escalation in care

Effectively escalates issue at the clinic to the appropriate leadership when necessary
• Reports on technology performance giving constructive feedback to the technology team— helping to dive into issues that are impacting practice.
• Reports to Tia and site clinic leadership on operational or clinical model issues
• Reports to the National Medical Director and/or local medical director on issues relating to care quality concerns among care providers from site

Collaborate with the interdisciplinary care team
• Create a respectful and collaborative environment for all clinical colleagues
• Provide clinical guidance to medical assistants as needed
• Serve as a collaborative physician for Nurse Practitioner Colleagues
• Maintain licensure and appropriate re-certifications
• Maintain board certification and active license in all states as required by Tia to do one’s role

Benefits
• Talented and collaborative team who will both support and challenge you.
• Flexible schedule to meet your needs
• Market competitive salary
• Medical and dental benefits, annual CME stipend and paid holidays, robust vacation and sick leave for full-time employees

Tia is an equal opportunity employer
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via Greenhouse posted_at: 24 days agoschedule_type: Full-time
Nurse Practitioner (Kierland, Scottsdale, AZ) at Tia... Tia is a full-stack women's healthcare business that builds products, tools and clinical services virtually and in person to help every woman be her own patient advocate and get meaningfully better healthcare. We’re putting the soul back in medicine, one patient and one provider at a time through a care philosophy that is reimagined to listen to and empower women to actively take control Nurse Practitioner (Kierland, Scottsdale, AZ)

at Tia...

Tia is a full-stack women's healthcare business that builds products, tools and clinical services virtually and in person to help every woman be her own patient advocate and get meaningfully better healthcare. We’re putting the soul back in medicine, one patient and one provider at a time through a care philosophy that is reimagined to listen to and empower women to actively take control of their healthcare. The care philosophy that supports our patients is also built to support clinicians who are the heart and soul of the care Tia is able to provide. In order to do that - we need YOU!

Read more about Tia’s:
• Products: https://asktia.com/article/what-is-product-at-tia
• Services: https://asktia.com/
• Care principles: https://www.asktia.com/care-philosophy/

About the role:

We’re looking for a Full-Time (32 hour/week) Nurse Practitioner passionate about women’s health for Tia’s Scottsdale, AZ clinic. As a Nurse Practitioner, you will be an integral part of the care delivery system. Your clinical expertise related to the full spectrum of providing affirming primary care for women including: gynecological services, primary care, procedures and holistic whole person care is welcome! We are looking for a family or adult nurse practitioner with experience and passion for primary and gynecological care. A dually certified nurse practitioner in Women’s Health would be a plus but is not required.

Nurse Practitioners are integral to the formation and iteration of our care model - with opportunities to provide direct patient care but also participate in technology development, interdisciplinary case studies, protocol development and innovation.

Schedule is set with some flexibility. This is a 30 or 32 hour/week role. We offer 10 hr or 8 hr days. Start times are 7a-9a for early shifts and or 10a-12p for later shifts. Expectation is that you take one evening shift per week.

A bit about you:

Values and abilities you’ll bring to Tia:
• You’re motivated to elevate women’s care by bringing a shared-decision making approach to women’s health.
• You believe that each woman knows her body best. Your mission as a healthcare provider is to listen to patients and find ways to help them achieve their optimal health. You practice this by being a true partner on a patient’s health journey.
• You’re facile with technology
• You are a tolerant and inclusive thinker. You believe in sex-positive, no judgment and radically inclusive healthcare for every person, and espouse these values in your everyday life.

Skills and assets you’ll bring to Tia:
• You’re a board certified Nurse Practitioner in the state of Arizona, with an unrestricted license, able to provide primary and gynecology care and support of all aspects of women’s health with compassion and empathy
• You’re adept at providing primary care services including: annual exams and pap smears, hypertension management, diabetes management, anxiety and depression management, urgent care concerns (coughs, sore throat, abdominal pain, etc), basic dermatological condition management, STD screens, UTI & Vaginal infections consults etc
• You’re highly tech savvy
• You’re willing to work some (but not all) evenings + weekends as needed by schedule.
• You’re authorized to work in the US

Other “nice to have” skills:
• You have procedural skills to perform: IUD insertions, nexplanon insertion and colposcopies or a desire to learn.
• As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities.
• Formal professional training in the following areas is highly valued: care delivery for women who have experienced trauma, care delivery for LGBTQ identified folks including gender affirming hormone management, outpatient primary care depression and anxiety management.
• Experience or formal training weaving integrative medicine practices into your care plan development

Benefits
• Talented and collaborative team who will both support and challenge you.
• Market competitive salary
• Medical and dental benefits
• Annual CME stipend
• Paid holidays, vacation, and sick leave
• 30-32 hour role (4 x 8 hour shifts or 3 x 10 hour shifts)

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

#INDTIA
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via ZipRecruiter posted_at: 24 days agoschedule_type: Full-time
Nurse Practitioner (Kierland, Scottsdale, AZ) at Tia... Tia is a full-stack women's healthcare business that builds products, tools and clinical services virtually and in person to help every woman be her own patient advocate and get meaningfully better healthcare. We're putting the soul back in medicine, one patient and one provider at a time through a care philosophy that is reimagined to listen to and empower women to actively take control of Nurse Practitioner (Kierland, Scottsdale, AZ)

at Tia...

Tia is a full-stack women's healthcare business that builds products, tools and clinical services virtually and in person to help every woman be her own patient advocate and get meaningfully better healthcare. We're putting the soul back in medicine, one patient and one provider at a time through a care philosophy that is reimagined to listen to and empower women to actively take control of their healthcare. The care philosophy that supports our patients is also built to support clinicians who are the heart and soul of the care Tia is able to provide. In order to do that - we need YOU!

Read more about Tia's:
• Products: https://asktia.com/article/what-is-product-at-tia
• Services: https://asktia.com/
• Care principles: https://www.asktia.com/care-philosophy/

About the role:

We're looking for a Full-Time (32 hour/week) Nurse Practitioner passionate about women's health for Tia's Scottsdale, AZ clinic. As a Nurse Practitioner, you will be an integral part of the care delivery system. Your clinical expertise related to the full spectrum of providing affirming primary care for women including: gynecological services, primary care, procedures and holistic whole person care is welcome! We are looking for a family or adult nurse practitioner with experience and passion for primary and gynecological care. A dually certified nurse practitioner in Women's Health would be a plus but is not required.

Nurse Practitioners are integral to the formation and iteration of our care model - with opportunities to provide direct patient care but also participate in technology development, interdisciplinary case studies, protocol development and innovation.

Schedule is set with some flexibility. This is a 30 or 32 hour/week role. We offer 10 hr or 8 hr days. Start times are 7a-9a for early shifts and or 10a-12p for later shifts. Expectation is that you take one evening shift per week.

A bit about you:

Values and abilities you'll bring to Tia:
• You're motivated to elevate women's care by bringing a shared-decision making approach to women's health.
• You believe that each woman knows her body best. Your mission as a healthcare provider is to listen to patients and find ways to help them achieve their optimal health. You practice this by being a true partner on a patient's health journey.
• You're facile with technology
• You are a tolerant and inclusive thinker. You believe in sex-positive, no judgment and radically inclusive healthcare for every person, and espouse these values in your everyday life.

Skills and assets you'll bring to Tia:
• You're a board certified Nurse Practitioner in the state of Arizona, with an unrestricted license, able to provide primary and gynecology care and support of all aspects of women's health with compassion and empathy
• You're adept at providing primary care services including: annual exams and pap smears, hypertension management, diabetes management, anxiety and depression management, urgent care concerns (coughs, sore throat, abdominal pain, etc), basic dermatological condition management, STD screens, UTI & Vaginal infections consults etc
• You're highly tech savvy
• You're willing to work some (but not all) evenings + weekends as needed by schedule.
• You're authorized to work in the US

Other "nice to have" skills:
• You have procedural skills to perform: IUD insertions, nexplanon insertion and colposcopies or a desire to learn.
• As an organization that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities.
• Formal professional training in the following areas is highly valued: care delivery for women who have experienced trauma, care delivery for LGBTQ identified folks including gender affirming hormone management, outpatient primary care depression and anxiety management.
• Experience or formal training weaving integrative medicine practices into your care plan development

Benefits
• Talented and collaborative team who will both support and challenge you.
• Market competitive salary
• Medical and dental benefits
• Annual CME stipend
• Paid holidays, vacation, and sick leave
• 30-32 hour role (4 x 8 hour shifts or 3 x 10 hour shifts)

This position may require attendance at company and team off-sites and is subject the Company's vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

#INDTIA
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via Wellfound posted_at: 24 days agoschedule_type: Full-timework_from_home: 1
Role Title: Product Operations Manager Location: Remote but NY/LA/PHX/SF Preferred (1x per month in clinic... Per California/New York Pay Transparency Laws, please see below for the compensation range for a Product Operations Manager : $100,000-120,000.00 per year Role Summary: As Tia’s Product Operations Manager, you will be responsible for working closely with our Product Innovation team to ensure they are delivering high quality products to Role Title: Product Operations Manager

Location: Remote but NY/LA/PHX/SF Preferred (1x per month in clinic...

Per California/New York Pay Transparency Laws, please see below for the compensation range for a Product Operations Manager : $100,000-120,000.00 per year

Role Summary: As Tia’s Product Operations Manager, you will be responsible for working closely with our Product Innovation team to ensure they are delivering high quality products to their partners. In this role, you will work cross functionally to identify and elevate key product feedback from Tia’s Care Team. You will provide ongoing product support for Tia’s Care Team including, but not limited to: bugs, outages, training, educational materials.

In this role you will also be managing the Product Enablement Team. This team is responsible for backend tasks and workflows that help enable our operations and support the patient experience with our tech platform. You will be responsible for driving workflow efficiencies & identifying and elevating key product feedback.

We are looking for someone who thrives in ambiguity and doesn't shy away from tough problems. This exciting journey is only beginning - come join us!

Abilities:
• High technical acumen and ability to understand complex features & how they interact with one another
• Ability to translate technical concepts and instructions into non-technical terms for internal and external communication and with customers
• Excellent organizational and time management skills
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals and lead with empathy
• Strongly adheres to process but can navigate ambiguity and dive into new workflows without all processes
• Creative & open minded
• Comfortable with a fast-paced environment and frequent change
• High degree of problem perception
• Bias towards action
• Strong attention to detail

Skills:
• 3-4 years work experience, ideally at least 2 years of customer experience, healthcare experience, project management experience, or experience in fast-paced environment
• At least 1 year of management experience, specifically holding team accountable to goals
• Cross-functional stakeholder management
• Experience in healthcare, ideally working with providers and workflow tools a plus
• Experience with Jira or other ticketing systems a plus
• Proficiency in MS/Google Suite
• Willingness to learn new technologies & frameworks
• Developing processes where needed and driving for continuous improvement
• Experience working in a high growth environment and comfortability jumping into new processes

Responsibilities:

Identify and elevate product feedback to Product Team
• Own the product feedback process & iterate if necessary
• Obtain product feedback creatively, consistently and in an actionable manner
• Work closely with Product Managers to prioritize feedback and ensure scope accomplishes customer and business goals
• Conduct periodic user research sessions to evaluate user needs + create an ever evolving + current picture of user desires.

Manage Product Enablement Team
• Set vision and strategic direction for team- bring them along with Tia’s key goals, how their work ties into those goals and what your team is prioritizing to reach those goals
• Manage performance of the team- have a pulse on how the team is doing against their goals and biggest opportunity areas, “drop in” as needed to better understand risks, opportunities, and blocks
• Partner with stakeholders cross-functionally to deeply understand operational opportunities and workflow efficiencies
• Ensure there is adequate team coverage that enables us to reach our goals
• In partnership with Senior Director, Product, develop talent strategy that will enable team members to develop towards their professional goals

Evaluate & effectively communicate product updates to stakeholdersEnsure that stakeholders are getting effective and adequate transparency into product updates
• Ensure that customer-facing teams are ready with the information and processes required to support new products
• Advocate for the team's efforts and communicate regularly (regarding critical fires, on-going issues, project updates, and other items) to keep necessary partners informed of resolution plans

Provide ongoing support for Care & Operations Team
• Set up processes and practices to appropriately train Care Team (providers, care coordinators) on use of clinical products to support product performance and business goals, including clinical team onboarding sessions, technology manual updates
• Own the product bug process & iterate if necessary
• Be the first point of contact for questions regarding Tia products
• Document and build internal resources for product surface areas

Benefits:
• Competitive salary
• Generous stock option package
• 401k program (no matching at this time)
• Unlimited vacation
• Free Tia membership
• $300 one-time WFH stipend
• $50/month phone and internet reimbursement
• Medical, dental, and vision benefits
• Top of the line 16” Macbook Pro

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us!

Tia focuses on Healthcare, Fitness, Big Data, Personal Health, and Women-Focused. Their company has offices in Los Angeles, New York City, San Francisco, and Phoenix. They have a large team that's between 201-500 employees. To date, Tia has raised $26.8M of funding; their latest round was closed on May 2020.

You can view their website at http://www.asktia.com/ or find them on Twitter, LinkedIn, and Product Hunt
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