thumbtack

Thumbtack is an online platform that connects service providers, such as handymen, tutors, and photographers, with customers in need of such services. The website works by allowing customers to request a service, and then, thumbtack sends the customers multiple bids from available service providers. Customers can then compare the bids and hire the provider that best suits their needs. Thumbtack's service provider base is expansive and geographically diverse, covering over 1,000 different skilled services. Overall, Thumbtack aims to simplify the process of finding qualified service providers, taking the guesswork out of hiring someone for a project or job.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0481 / -77.4728    Google Map

  • Traffic rank
    #4,874 Site Rank

  • Site age
    25 yrs old

  • Site Owner information
    Whois info

Traffic rank
#4,874
Site age
25 yrs
Location
United States
Popular Questions for thumbtack
Newest job postings for thumbtack
via LinkedIn posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry — we must be doing something A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers
• Available nationwide in all 3,143 U.S. counties
• 75 million projects started on Thumbtack
• 4 million customers in the last 12 months
• Pros earn billions on our platform
• More than 9 million 5-star reviews for our stellar pros
• 1000+ employees and $3.2 billion valuation (June, 2021)

About The People Team

As a People team, our purpose is to drive the success of the business through the success of our people. Our ambition is to be known as the most impactful, innovative and effective People Team in Tech. We seek inspiration in our employee value proposition: Imagine what we’ll build together. We push the boundaries of what People Teams can achieve through bold ambition, innovation and creativity. We couple that innovative spirit with execution prowess and operational excellence in order to drive transformational change. Finally, we believe that because business and people outcomes are inextricably linked, leaders must be accountable to both. In other words, people outcomes must be Leader Led and People Team enabled. For every process, philosophy and program that we build, we hold all leaders accountable (including ourselves) and collaborate with them through deep partnerships across the business.

About The Role

As our Head of Diversity, Equity and Inclusion, you’ll be responsible for influencing leaders and executing on strategies to increase representation, drive high engagement, and grow our people. You will be a trusted partner that demonstrates the meaningful (and challenging) balance of being a business leader, a DEI leader, and a People leader all at once. You will inspect the foundation that exists – one that leans on a "leader-led" philosophy" – and unlock further growth by iterating, rebuilding, and accelerating progress towards where we want to be in the future. That is, to apply DEI expertise to our people and business processes, to create an inclusive environment where people from different backgrounds belong and succeed, and to build a diverse team that leverages our differences as people to help enable Thumbtack’s success as a business.

The DEI team is a part of the People Partnership & Development (PPD) team, which also includes HR Business Partners and Organizational Development. PPD is responsible for enabling Thumbtack to achieve its business goals by fostering high-performing, engaged, inclusive teams. Our team is considered a strategic partner to the business and the teams within PPD collaborate closely, including how we set roadmaps and how each team influences the processes and programs of the other teams. This role oversees the DEI team and reports to the Senior Director, People Partnership & Development, a member of the People Leadership Team, and is virtual-first, in line with our Future of Work vision.

Responsibilities
• Own, evolve and drive the implementation of Thumbtack’s DEI strategy, including how we embed and mature our DEI practices for everything that touches the employee lifecycle (e.g. recruiting, analytics, learning and development, performance management, recognition, succession)
• Create impact through DEI goal-setting and the strategic use of DEI data, improving our infrastructure for accountability and how we track progress towards goals
• Support and influence recruiting strategies and best practices including recruitment marketing, selection process, and employer brand initiatives, in partnership with our Recruiting team
• Build and lead engagement and development initiatives, in partnership with our Org Dev team
• Liaise with and integrate our vibrant Employee Resource Groups (ERGs) into our overall DEI strategy and goals
• Strategically select and oversee external partners to augment our DEI efforts, in addition to maintaining knowledge related to emerging policies and practices, to push our thinking and to help us drive change
• Manage a small team, allocating resources and priorities accordingly

What You'll Need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
• 12+ years of work experience, with experience touching DEI, HR, Recruiting or other people-related functions
• 3+ years of people management experience
• Passion for driving DEI work in a business context
• Experience translating vision and strategy into executable goals and driving your and adjacent teams to accomplish those goals
• Experience interpreting data and analytics to develop insights, tell stories, guide decisions, and measure impact
• Experience collaborating with leaders at all levels, including senior leadership, to effectively launch large, company-wide initiatives
• Experience managing change, including seeking to understand the nuances of an organization and building relationships to effectively address and change behavior

Bonus points if you have
• Experience operating with limited resources
• Experience operating in and adapting to a continuously changing environment

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here .

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $230,000 - $280,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $200,000 - $250,000 . Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Benefits & Perks
• Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
• 20+ company-wide holidays including two week-long shutdowns
• Libraries (collaborative workspaces) in San Francisco, Toronto, and Manila
• Stipends for remote work support, home office set-up and Thumbtack services
• Cell phone and WiFi reimbursements
• Subscriptions and Employee Assistance Program for mental health and well-being

Learn More About Us
• Life @ Thumbtack Blog
• How Thumbtack is embracing virtual work
• Follow us on LinkedIn
• Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com .

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/
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via Triplebyte schedule_type: Full-timework_from_home: 1
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies... in a $500B industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
• *Thumbtack by the Numbers**

- Available nationwide in all 3,143 U.S. counties
- 70 million projects started on Thumbtack
- More than 4 million customers in the last 12 months
- Pros earn billions on our platform
- More than 8 million 5-star reviews for our stellar pros
- 1000+ employees and $3.2 billion valuation (June, 2021)

### **About the Analytics Team**

Thumbtack’s Analytics team is a tight-knit group charged with empowering Thumbtack to use data to guide decisions. We collaborate with teams across the company on a wide variety of impactful projects; everything from exploring click-level data on user experiences to evaluating the impact of a new business model on company performance. We focus on telling the story of our business in a way that inspires action.

### **About the Research Analytics Team**

Economists at Thumbtack sit within the Research Analytics team, a centralized group of Economists and Analysts that focuses on wide-ranging areas of our business from product strategy to communications. Our charter is to influence business decisions, enhance scientific rigor, and improve the operational efficiency of other analysts and data scientists at the company. We do this by creating new tools, methods, and insights using approaches from the frontier of Economics, and in a way that is easily accessible to wide ranging audiences. Past focus areas include experimentation, marketplace dynamics, pricing, platform economics, choice modeling, forecasting, market simulations, and much more.

### **About the Role**

The role of Lead Economist at Thumbtack is a unique opportunity to have autonomy and use your Economics training and expertise to shape the strategy and operation of a growing marketplace. As a Lead Economist, you will lead high-impact projects from end-to-end, including identifying important opportunities, collaborating with cross-functional teams, conducting rigorous economic analyses, and communicating results to stakeholders at all levels of the organization. In some cases your insights will shape product roadmaps, while in others you will build tools that are used by other analysts or by engineers in the product. As a senior member of the team, you will also contribute to our broader analytics team and scientific company culture by providing consulting and leading courses.

### **Responsibilities**

Lead Economists have a balanced mix of responsibilities including deep analytics, cross-functional collaboration, insights communication, and business acumen and strategic thinking:

- Identifies, scopes, and delivers projects on their own with high impact, leveraging the right resources
- Proactively coordinate and collaborate with cross-functional partners to maximize the impact of your work
- Clearly communicate insights and business implications to ranging audiences with the appropriate levels of complexity, using powerful ideas to shape team roadmaps
- Apply economic theory to provide insight and frameworks for how to think about important questions in simple and intuitive ways
- Apply advanced econometric methods that appropriately balance rigor with practical considerations (time to complete, marginal value of complexity, etc)
- Manage and prioritize simultaneous projects with competing demands, executing and delivering results within pre-committed timelines
- Lead courses on applied economics and mentor other analysts

### **Must-Have Qualifications**

_If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team._

- PhD in Economics or related field
- 3+ years of professional experience in economics, analytics, or data science (e.g. in tech, consulting, government, etc)
- Proficiency with the full empirical economics toolkit (methods for causal inference such as IV, panel data methods, discrete models, etc)
- Familiarity with and interest in economics concepts related to marketplaces (network effects, dynamic pricing, product differentiation, reputation systems, matching mechanisms, etc)
- Proficiency with R or Python, including strong data visualization skills
- Experience setting up, running, and analyzing experiments
- Exemplary analytical problem-solving skills, including strong business judgment and innovative solutions, and the ability to thrive in ambiguity

### **Nice-To-Have Qualifications**

- Professional experience working on a marketplace or platform product
- Experience with common ML methods, especially those with applications to economics (causal trees, lasso variable selection, etc)
- Running experiments in network or platform/market settings
- Academic research related to marketplaces
- Current or prior technical depth in data extraction and data infrastructure
- Experience with code management tooling such as Github
• *Benefits & Perks**

- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Stipends for remote work support, home office set-up and internet
- Subscriptions and Employee Assistance Program for mental health and well-being
- Cell Phone Reimbursement, Thumbtack services (North America only)

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at [https://www.thumbtack.com/privacy/](https://www.thumbtack.com/privacy/).

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).

##### \*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
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via Triplebyte schedule_type: Full-timesalary: 150K–250K a yearwork_from_home: 1
## **About the Engineering Team** At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together... as a team, with strong values around collaboration, ## **About the Engineering Team**

At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together... as a team, with strong values around collaboration, ownership, and transparency. To read more about the hard problems that our team is taking on, visit our [engineering blog](https://www.thumbtack.com/engineering/).

## **About the Role**

As a Senior Software Engineer, you’ll focus on bringing the Thumbtack vision to life. You’ll collaborate with other engineers, designers and product managers to execute on a broad range of projects. This could include building new features to improve the experience of our users, architecting infrastructure to support a fast-growing user base, or optimizing our marketplace mechanics to make better matches between customers and professionals.

## **Responsibilities**

- Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
- Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work.
- Work collaboratively with cross-functional teams to plan and execute on engineering projects.

## **Must-Have Qualifications**
• *If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.**

- Minimum of 5+ years of industry experience in engineering.
- You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we mainly use Go, Scala, Python, with Swift, Kotlin and Java for our mobile apps.
- You have solid experience building software on top of relational databases such as Postgres or MySQL.
- You know what it means to write high quality, maintainable, testable code, and you enjoy doing it.
- You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
- You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems.
- You love delivering value to your users and your teammates through your work.

## **Nice-to-Have Qualifications**

- You have experience building and maintaining reliable, performant distributed systems.
- You’ve owned and driven the development of complex projects or feature areas over the course of several months or years.
- You’ve used AWS and/or GCP and its suite of technologies such as DynamoDB, Elastic Beanstalk, etc.
- You’re familiar with the big data ecosystem (Hadoop/HDFS, Hive, Spark, etc).
- You’ve demonstrated your ability to thrive in a fast-paced startup environment.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.

#LI-Remote
• *Benefits & Perks **

- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Stipends for remote work support, home office set-up and Thumbtack services
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
- $1,800 Thumbtack Bucks to spend on platform services

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at [https://www.thumbtack.com/privacy/](https://www.thumbtack.com/privacy/).

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [recruitingops@thumbtack.com](mailto:recruitingops@thumbtack.com).

##### \*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years
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