Settings
Appearance
Site Icons
Font Size
Font
General
Infinite Scroll
Open Links in a New Tab
Safe Search
Related Questions
How can I contact Telmex customer service?
A10. Telmex offers customer service through its website, chat, social media platforms, and call center. You can also visit one of their retail stores or authorized agents for personalized assistance.
How can I pay my Telmex bill?
A4. You can pay your Telmex bill through various channels such as online banking, direct debit, Telmex app, authorized agents, or at Telmex stores. You can also choose to receive your bill electronically via email or SMS.
What are the different Telmex internet plans available?
A3. Telmex offers a variety of internet plans to suit different needs, ranging from basic 10 Mbps plans to high-speed 200 Mbps plans that include free Wi-Fi modem and antivirus software. You can compare plans and prices on their website.
What is the Telmex antivirus and how does it work?
A8. Telmex offers antivirus software known as "Antivirus Total," which provides protection against online threats such as viruses, malware, and phishing scams. The software is easy to install and use and can be managed from a single dashboard.
Can I get Telmex TV services?
A6. Yes, Telmex offers TV services with its Claro video platform that includes a variety of channels and programming options. You can also add premium channels and subscriptions for an enhanced viewing experience.
Does Telmex offer mobile services?
A7. Yes, Telmex offers mobile services that include plans with minutes, data, and messaging services. You can also purchase smartphones, SIM cards, and accessories through their website or retail stores.
Can I change my Telmex plan or services?
A9. Yes, you can change your Telmex plan or services at any time by logging into your account on their website. You can upgrade or downgrade your internet, TV, or mobile services, or add or remove options and features.
What is Telmex.com?
A1. Telmex.com is one of the largest telecommunications companies in Mexico, providing fixed-line and mobile telephony, internet and data services to residential and business customers.
What is the Telmex Infinitum service?
A5. Telmex Infinitum is the company's internet service that offers fast and reliable internet connectivity powered by fiber-optic technology. With Infinitum, you can enjoy high-definition streaming, online gaming, and multiple devices at the same time.
How can I get Telmex services?
A2. You can sign up for Telmex services online on their website or by visiting one of their retail stores or authorized agents. You will need to provide personal and billing information, and select the services you want to subscribe to.
Popular Questions
How do I contact Telmex customer service?
You can call our Customer Service Department at 1-800-290-1649, Monday to Saturday, from 7:00 am to 7:00 pm Pacific Standard Time.
How do I pay Telmex online?
All you have to do is go to the Telmex website. On the upper right side, click “mi cuenta.” (my account). If you did not create an account yet, it will ask you to do so. Again, just use the e-mail address you used when you first applied for your Telmex Mexico Internet.
Does Telmex work in USA?
Telmex USA provides telecom and tech solutions to the world's leading corporations that do business across the Americas; bringing the infrastructure, resources and experience of our affiliates to facilitate business development.
How do I call Telmex from USA?
Information from the United States If you have any questions regarding this information please contact our Customer Service Department by dialing from the United States: 1-800-290-1649 Monday through Saturday from 7:00 am to 7:00 am PST or 1-800-274-2052, 24 hours a day, every day of the year.
How do I pay my Telmex bill in the US?
You can pay your Telmex bill even if you are in the US by going to the Telmex USA website. It is very easy and straightforward (see image below). It will ask for your Telmex account phone number, account details, and credit card details.
How do I contact Telmex in English?
You can call our Customer Service Department at 1-800-290-1649, Monday to Saturday, from 7:00 am to 7:00 pm Pacific Standard Time.
Is Telcel and Telmex the same?
This prompted Telmex to form a subsidiary to provide mobile communications. The subsidiary was Radio Móvil Dipsa, and it offered service under the brand Telcel.
Is Telmex a Claro?
About us. In Latin America, América Móvil operates under the brands: Telmex, Telcel and Claro, while in Central and Easter Europe under de A1 brand.
What services does Telmex offer?
Telmex SA, company that owns and operates most of Mexico's telecommunications system. Headquarters are in Mexico City. Telmex provides fixed-line telephony services, including long-distance and international calling and Internet access services.
Does AT&T own Telmex?
Telmex is a wholly owned subsidiary of América Móvil.
What does Telmex do?
Telmex SA, company that owns and operates most of Mexico's telecommunications system. Headquarters are in Mexico City. Telmex provides fixed-line telephony services, including long-distance and international calling and Internet access services.
What is Telmex USA?
Telmex USA provides telecom and tech solutions to the world's leading corporations that do business across the Americas; bringing the infrastructure, resources and experience of our affiliates to facilitate business development.