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squarespace
Squarespace is an all-in-one content creation platform that makes it easy to create your own website quickly. With access to professionally designed templates, easy-to-use editing tools and powerful analytics, you can create a beautiful website with no coding required. Squarespace also offers powerful e-commerce tools, allowing you to create an online store and start selling your products. With Squarespace, you can create a stunning website, start a blog, and get your business online in no time. It is the perfect platform for entrepreneurs, bloggers, small businesses, and anyone looking to create a stunning website.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#275 Site Rank
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Site age22 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock price8DT,8DT,8DT,19.72 EUR,-2.48 (-11.15%),-2.48 (-11.15%),-2.48 (-11.15%)
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Traded asNYSE,:,SQSP
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HeadquartersNew York City,,,New York
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Founder(s)Anthony Casalena
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LaunchedJanuary 2004
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Type of businessPublicly listed company
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Type of siteSaaS,-based hosting platform
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Area servedWorldwide
Traffic rank
#275
#275
Site age
22 yrs
22 yrs
Location
United States
United States
Popular Questions for squarespace
Newest job postings for squarespace
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
The Tock Hospitality team is looking for a Customer Support Specialist to manage the Tock customer experience after implementation. Our Customer Support Specialists will build and manage relationships through direct interaction with customers via emails, calls, messages, and virtual training sessions. Through ongoing training, Specialists develop expertise in Tock’s services, processes, and... policies.
You will report directly to the Associate
The Tock Hospitality team is looking for a Customer Support Specialist to manage the Tock customer experience after implementation. Our Customer Support Specialists will build and manage relationships through direct interaction with customers via emails, calls, messages, and virtual training sessions. Through ongoing training, Specialists develop expertise in Tock’s services, processes, and... policies.
You will report directly to the Associate Director of Hospitality and will be a full-time remote position.
All Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You’ll Get To…
• Develop and facilitate customized virtual training sessions for customers based on individual needs
• Reproduce and troubleshoot software and data issues in test environments and by reviewing logs & queries
• Manage the escalation of incidents in a timely and efficient manner, following established guidelines; ensure incidents are accurately reported to management, and ensure each incident is formally documented for customers
• Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicates these to the customer
• Collect and share customer feedback with internal teams and recommend creative solutions to improve the customer experience
• Create and maintain articles for Tock’s external Help Center
• Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
• Serve as Tock’s customer-facing point of contact, representing Tock’s brand and setting proper customer expectations
• Collaborate with teams such as Account Management, Engineering, Design, Sales, and Marketing to ensure customer satisfaction
Who We’re Looking For
• Passion for achieving customer satisfaction
• High level of initiative and works well in a team environment
• A quick learner that thrives in a fast-paced, high energy environment and is comfortable managing a wealth of information
• Strong interpersonal skills and high emotional intelligence
• Ability to calmly lead escalated customer situations to resolution
• Excellent organizational skills, multi-tasking skills and attention to detail
• Support customers from multiple countries in a 24x7x365 environment
• Experience with web, voice, email, and instant messaging tools
• Experience with Salesforce, G suite, and Google Analytics
• Excellent leadership, collaboration, and communication skills
Benefits & Perks
• Full benefits (medical, dental, and vision insurance)
• 401k + employer match
• Flexible vacation & paid time off
• Paid parental leave
• Commuter benefit in the form of pretax (US)
Tock’s Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In’s “2021 Best Places to Work”
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
You will report directly to the Associate Director of Hospitality and will be a full-time remote position.
All Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You’ll Get To…
• Develop and facilitate customized virtual training sessions for customers based on individual needs
• Reproduce and troubleshoot software and data issues in test environments and by reviewing logs & queries
• Manage the escalation of incidents in a timely and efficient manner, following established guidelines; ensure incidents are accurately reported to management, and ensure each incident is formally documented for customers
• Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicates these to the customer
• Collect and share customer feedback with internal teams and recommend creative solutions to improve the customer experience
• Create and maintain articles for Tock’s external Help Center
• Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
• Serve as Tock’s customer-facing point of contact, representing Tock’s brand and setting proper customer expectations
• Collaborate with teams such as Account Management, Engineering, Design, Sales, and Marketing to ensure customer satisfaction
Who We’re Looking For
• Passion for achieving customer satisfaction
• High level of initiative and works well in a team environment
• A quick learner that thrives in a fast-paced, high energy environment and is comfortable managing a wealth of information
• Strong interpersonal skills and high emotional intelligence
• Ability to calmly lead escalated customer situations to resolution
• Excellent organizational skills, multi-tasking skills and attention to detail
• Support customers from multiple countries in a 24x7x365 environment
• Experience with web, voice, email, and instant messaging tools
• Experience with Salesforce, G suite, and Google Analytics
• Excellent leadership, collaboration, and communication skills
Benefits & Perks
• Full benefits (medical, dental, and vision insurance)
• 401k + employer match
• Flexible vacation & paid time off
• Paid parental leave
• Commuter benefit in the form of pretax (US)
Tock’s Growth
• Awarded Fast Company's "Most Innovative Companies" for 2021
• Awarded Built In’s “2021 Best Places to Work”
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019's 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more
About Tock
Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Full-time
Squarespace is looking for a Product Security Manager to lead a team of security engineers responsible for securing the Squarespace platform and underlying applications and services. The candidate will have a substantial foundation in application security and have the opportunity to champion product and application security best practices throughout Squarespace's Engineering department. You'll... play a key role in maintaining and furthering a security
Squarespace is looking for a Product Security Manager to lead a team of security engineers responsible for securing the Squarespace platform and underlying applications and services. The candidate will have a substantial foundation in application security and have the opportunity to champion product and application security best practices throughout Squarespace's Engineering department. You'll... play a key role in maintaining and furthering a security mindset across the organization and leading teams responsible for driving security solutions to mitigate risk throughout the Squarespace environment.
This role reports directly to the Director of Security and will contribute to overall strategy and direction of the security function at Squarespace.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Work with the existing Product Security team to build and improve application security at Squarespace.
• Leverage industry knowledge and experience to create high impact security programs within the Product Security organization.
• Coach, mentor, and develop security professionals inside and outside of the Product Security team.
• Effectively partner with the security management team to develop security strategy, roadmaps, and implementation strategies.
• Partner with and educate product and engineering leaders across the organization on the importance of security risk management, security feature development, vulnerability management, and sound application security practices.
• Inspire security team members to grow and expand their knowledge and skills.
• Manage internal and external bug bounty programs coordinated with the security research community
Who We're Looking For
• 5+ years experience experience working in a Security Team or equivalent function
• 3+ years of leadership experience with direct reports
• Experience managing a technical team
• Communication and leadership capacity; ability to work with diverse company partners
• Experience with Secure Software Development Lifecycle (Secure SDLC) concepts
• Experience in application security, penetration testing, and vulnerability management
• Experience guiding teams to writing high-quality, maintainable code (experience working in a large codebase)
• Fluency in modern web technologies and engineering workflows
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $155,000 - $334,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
This role reports directly to the Director of Security and will contribute to overall strategy and direction of the security function at Squarespace.
We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID‑19.
You'll Get To…
• Work with the existing Product Security team to build and improve application security at Squarespace.
• Leverage industry knowledge and experience to create high impact security programs within the Product Security organization.
• Coach, mentor, and develop security professionals inside and outside of the Product Security team.
• Effectively partner with the security management team to develop security strategy, roadmaps, and implementation strategies.
• Partner with and educate product and engineering leaders across the organization on the importance of security risk management, security feature development, vulnerability management, and sound application security practices.
• Inspire security team members to grow and expand their knowledge and skills.
• Manage internal and external bug bounty programs coordinated with the security research community
Who We're Looking For
• 5+ years experience experience working in a Security Team or equivalent function
• 3+ years of leadership experience with direct reports
• Experience managing a technical team
• Communication and leadership capacity; ability to work with diverse company partners
• Experience with Secure Software Development Lifecycle (Secure SDLC) concepts
• Experience in application security, penetration testing, and vulnerability management
• Experience guiding teams to writing high-quality, maintainable code (experience working in a large codebase)
• Fluency in modern web technologies and engineering workflows
Benefits & Perks
• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $155,000 - $334,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.
Our Commitment
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
via Girlboss Jobs
schedule_type: Full-time
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin and Portland and a remote workforce. Customer Support Advisors are working with our customers every day to ensure that they are achieving success with website creation and our CMS products.
As a... Foundational Advisor, you will gain experience, build your
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin and Portland and a remote workforce. Customer Support Advisors are working with our customers every day to ensure that they are achieving success with website creation and our CMS products.
As a... Foundational Advisor, you will gain experience, build your product knowledge and learn tools to create customer experiences that not only resolve customer issues, but advocate for our brand.
You will report to a Customer Support Team Lead. The Entry-Level Customer Support Advisor role is open for both permanent remote employees and future office employees.
Responsibilities:
• Answer customers' queries concurrently in live chat and respond to customer submitted email requests.
• Independently guide customers through the process of getting started which includes website setup, adding site content and design options.
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Learn about new product features and improvements related to the Squarespace platform.
• Identify isolated customer experiences and escalate important issues.
Qualifications:
• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
About Squarespace
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1,000 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Education reimbursement
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
As a... Foundational Advisor, you will gain experience, build your product knowledge and learn tools to create customer experiences that not only resolve customer issues, but advocate for our brand.
You will report to a Customer Support Team Lead. The Entry-Level Customer Support Advisor role is open for both permanent remote employees and future office employees.
Responsibilities:
• Answer customers' queries concurrently in live chat and respond to customer submitted email requests.
• Independently guide customers through the process of getting started which includes website setup, adding site content and design options.
• Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
• Learn about new product features and improvements related to the Squarespace platform.
• Identify isolated customer experiences and escalate important issues.
Qualifications:
• Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
• 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
• Expertise with written communication and the ability to spot spelling and grammar errors
• Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
• Capability of prioritizing competing requests.
• Familiarity with the Squarespace platform.
About Squarespace
Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1,000 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.
Benefits & Perks
• Health insurance with 100% premium covered for you and your dependent children
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Retirement benefits with employer match
• Fertility and adoption benefits
• Education reimbursement
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace Show more details...
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