Most recent job postings at Robinhood
via VentureLoop posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. As we continue to build... We’re seeking curious thinkers looking to co-author the next chapters of our story. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

About the team:

The preferred location for this position is in or around Robinhood's offices in Menlo Park, CA / Seattle, WA / New York City with in-office work capabilities, as may be required by management, but remote work in limited geographies within the U.S. may be considered. Check with your recruiter for more information.

We’re excited to invite talented and motivated iOS Engineers to join our Apple Design Award-winning team to help expand Robinhood’s mobile experience for our customers. Our iOS community is extremely tight knit! We have weekly syncs, frequent tech talks, and recurring in-person offsites. Come join us!

Money Movement is a fullstack team responsible for core payment, bank account linking, debit card funding, risk integrations and communication to our users.

What you’ll do day-to-day:
• Work with a fast-growing team to revolutionize finance at speed and scale
• Build smooth, stable, and elegant products with Swift and the newest iOS and watchOS APIs
• Own features from inception to design, implementation, and launch
• Work cross-functionally with Product Designers, Product Managers, Backend Engineers, and Data Engineers

About you:
• At least 5 years of professional iOS development experience
• Expert in Swift
• Deep understanding of UIKit
• Strong product sense and ability to collaborate with Product Managers and Designers
• Experience leading teams, mentoring colleagues, and managing technical projects
• Excellent communication skills and passion for solving tough technical problems
• Bachelor’s degree in Computer Science or a related field preferred; equivalent training or work experience also acceptable

Technologies we use:
• Swift
• RxSwift
• UIKit, Custom Design System and Declarative UI Framework
• Core Data
• Bazel
• VIPER-esque Architecture

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an an applicant located in the UK or EEA, please visit the Robinhood UK/EEA Applicant Privacy Policy.

Click here to learn more about Robinhood’s Benefits
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via IEEE Job Site posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Robinhood Markets, Inc. has openings in Menlo Park, CA for the following positions: Senior Software Engineer, Backend (RHHK029) Build, test, and release product-facing features with stringent correctness and scalability requirements. Telecommuting permitted. Salary range: $220,000 - $240,000 per year; Software Engineer (RHHK030) Design and implement solutions with other engineers and the ops... team to fix scalability problems. Telecommuting permitted. Robinhood Markets, Inc. has openings in Menlo Park, CA for the following positions:

Senior Software Engineer, Backend (RHHK029) Build, test, and release product-facing features with stringent correctness and scalability requirements. Telecommuting permitted. Salary range: $220,000 - $240,000 per year; Software Engineer (RHHK030) Design and implement solutions with other engineers and the ops... team to fix scalability problems. Telecommuting permitted. Salary range: $185,000 - $205,000 per year; Senior Software Engineer, Backend (RHHK031) Test software systems for scalability and performance problems to identify specific causes. Telecommuting permitted. Salary range: $220,000 - $240,000 per year; Software Engineer, Backend (RHHK032) Utilize languages and frameworks such as Python/Django and Go on a day-to-day basis to drive solutions development. Telecommuting permitted. Salary range: $185,000 - $205,000 per year; Software Engineer (RHHK033) Work on a product-aligned team made up of engineers from across the stack working together to ship high quality products. Telecommuting permitted. Salary range: $185,000 - $205,000 per year; Senior Software Engineer (RHHK034) Work with our frontend team to fine-tune Robinhood's REST API, building user interfaces that account for limitations, capabilities, and performance requirements for REST APIs used to access Robinhood’s internal software systems. Telecommuting permitted. Salary range: $219,705 - $239,705 per year; Software Engineer, Backend (RHHK035) Build, test, and release operational-facing features related to clearing, settlement, corporate action processing, margin calculation, accounting, or risk. Telecommuting permitted. Salary range: $185,000 - $205,000 per year; Senior Software Engineer (RHHK036) Collaborate with our data team to support millions of customers by designing and developing software to assist in the processing and analysis of large data sets. Telecommuting permitted. Salary range: $250,255 - $270,255 per year; Software Engineer (RHHK037) Analyze software systems to identify potential changes to improve scalability and performance. Telecommuting permitted. Salary range: $135,000- $155,000 per year.

Background checks required for all positions. To apply, email resume and ref. job title with job code to Ebony Thompson at ebony.thompson@robinhood.com
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via VentureLoop posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Join a leading fintech company that’s democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can... participate in. As we continue to build... We’re Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can... participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

As Robinhood’s infrastructure engineering, we are on a mission to provide Robinhood product teams a world-class platform that enables rapid product development by making infrastructure invisible and highly available.

The mission of Software Platform, of which Container Orchestration is a part, is to accelerate developer velocity and increase system reliability by building the foundational software platforms and tools that power the rest of Robinhood engineering.

The Container Orchestration team at Robinhood is solely responsible for building a highly available, horizontally scalable, secure, best in the industry (for Robinhood scale) offering of Kubernetes-powered container provisioning APIs that seamlessly integrate with the rest of infrastructure and platform offerings from other teams. This team’s primary focus is to proactively ensure scalability, reliability and availability of our Kubernetes distribution. This includes the deployment topology and configuration of the OSS components we build upon and all the extensions we build.

Container Orchestration is responsible for defining and implementing a cell based, multi-region architecture for Robinhood’s platform and infrastructure services. This helps the platform services scale without adding additional complexity to our application developers. APIs and systems managed by this team are also responsible for transparent platform integrations (sidecars, daemonsets) that offer core capabilities (Auth, Security, DNS, Load Balancing, Storage) offered to the tenants (applications) making this an area of huge importance to the overall safety and reliability of Robinhood and its value to be a safety-first company.

What you’ll do day-to-day:
• Design large scale systems within the team, making the right tradeoffs for risk and long-term maintainability.
• Proactively identify and drive optimizations and improvements to the infrastructure and systems.
• Set up and drive technical directions of the project while mentor and up-level junior engineers in the team.
• Contribute to open source projects.

About you:
• Experienced knowledge of Kubernetes control plane and data plane components.
• Strong understanding of the Kubernetes Platform and container lifecycle management.
• Experience with Kubernetes multi-cluster challenges and Kubernetes networking (e.g. CNI deployment and troubleshooting).
• Experience managing and debugging large scale infrastructure services in production.
• Have a passion for mentoring junior engineers and improving engineering craftsmanship.

Bonus points:
• Open source contributions to Kubernetes and other related projects.
• Prior experience scaling the Kubernetes platform at high-growth startups
• Experience designing and managing other distributed systems at scale.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Click here to learn more about Robinhood’s Benefits.

Robinhood is a primarily remote company. If hired, you will work as a remote employee unless the job you are applying for has a different working model specified. Please reach-out to your recruiter if you have any questions regarding the job’s working model
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via LinkedIn posted_at: 12 hours agoschedule_type: Full-timework_from_home: 1
Join a leading fintech company that’s democratizing finance for all. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can... participate in. As we continue to build... We’re Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can... participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

About The Team

The preferred location for this position is in or around Robinhood's offices in Menlo Park, CA or Seattle, WA or New York City, NY, but remote work in limited geographies within the U.S. may be considered. Check with your recruiter for more information.

Our Data Infrastructure org is the central node to every team within Robinhood. As a leading software engineer on the Workflow Orchestration team, you'll be leading large technical initiatives collaborating with product engineers, infrastructure engineers, and data scientists to solve impactful business problems. In this role you will be mainly focussing on making our infrastructure around Airflow more reliable and scalable.

What You’ll Do Day-to-day
• Build and maintain our core data infrastructure systems with primary focus on Airflow
• Working with open source technologies like Airflow, Spark, and Kafka (with opportunities to contribute back to the community!)
• Work with developers inside Robinhood and identify requirements around systems that support their Workflows, and build efficient, scalable and reliable infrastructure
• Building a phenomenal customer experience for developers using the infrastructure you build
• Mentoring and coaching others to drive successful projects across the team

About You
• 6+ years of software engineering experience.
• Has in-depth knowledge about Airflow internals, or similar workflow management platform
• Fluent in one or more programming languages (e.g. Go, Python, Java)
• Experience with building scalable distributed systems, both from scratch as well as on open source frameworks.
• Passionate about building platforms for developers and data professionals
• Deep understanding of the tradeoffs between different data tools and technologies
• Strong verbal and communication skills.
• Comfortable with working on containerized technologies

Bonus Points
• Contributions to open source projects like Airflow, Kafka, Spark, Hudi, Flink e.t.c.
• Love talking to other engineers and enjoy debugging issues in all parts of the stack
• Has experience as TL for a team of engineers

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $187000 - $220000

US Zone 2: $165000 - $194000

US Zone 3: $146000 - $172000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)

US Zone 1: Menlo Park, NYC, Seattle, Washington DC

US Zone 2: Denver, Westlake (Dallas), Chicago

US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an an applicant located in the UK or EEA, please visit the Robinhood UK/EEA Applicant Privacy Policy
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via Triplebyte schedule_type: Full-time
As a Senior Software Engineer, you will be leading, building and owning backend services, infrastructure and data that power our core financial products. You will gain a unique look into how the US financial systems work on the inside and strengthen your financial-domain knowledge. We strive for high standard of engineering quality while solving unique scalability challenges. You will have high impact at a relatively small company for our user base. Please As a Senior Software Engineer, you will be leading, building and owning backend services, infrastructure and data that power our core financial products. You will gain a unique look into how the US financial systems work on the inside and strengthen your financial-domain knowledge. We strive for high standard of engineering quality while solving unique scalability challenges. You will have high impact at a relatively small company for our user base.

Please see the job description for more details: https://robinhood.com/us/en/careers/openings/?gh_jid=2357305
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via Greenhouse schedule_type: Full-time
About the team: The preferred location for this position is in or around Robinhood's offices in New York City, NY, Seattle, WA or Menlo Park, CA, with in-office work capabilities, as may be required by management... We’re excited to invite talented and motivated Android Engineers to join our award-winning team to help expand Robinhood’s mobile experience for our customers. The Support X team is responsible for the customer-facing experience About the team:

The preferred location for this position is in or around Robinhood's offices in New York City, NY, Seattle, WA or Menlo Park, CA, with in-office work capabilities, as may be required by management...

We’re excited to invite talented and motivated Android Engineers to join our award-winning team to help expand Robinhood’s mobile experience for our customers.

The Support X team is responsible for the customer-facing experience of support. We play a critical role in reducing the cost and negative experiences often associated with providing support – so that we can pass that value on to our customers and emphasize the “all” in Robinhood’s mission to democratize finance for all.

We’re looking for passionate and skilled engineers who lead by example, building up the product and people around them through hard work, mentorship, and proven best practices.

What you’ll do day-to-day:
• Work with a fast-growing team to revolutionize finance at speed and scale
• Build smooth, stable, and elegant products with Kotlin and the newest Android APIs
• Own features from inception to design, implementation, and launch
• Work cross-functionally with Product Designers, Product Managers, Backend Engineers, and Data Engineers

About you:
• At least 5 years of professional Android development experience
• Proficiency with Java or Kotlin
• Motivation to improve Robinhood’s app and codebase to ensure the highest quality for our customers
• Strong product sense and ability to collaborate with Product Managers and Designers
• Experience leading teams, mentoring colleagues, and managing technical projects
• Excellent communication skills and passion for solving technical challenges
• Bachelor’s degree in Computer Science or a related field preferred; equivalent training or work experience also acceptable

Technologies we use:
• Kotlin
• Coroutines
• RxJava
• Retrofit / OkHttp
• Dagger
• Room

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $187000 - $220000
US Zone 2: $165000 - $194000
US Zone 3: $146000 - $172000
Show more details...
via VentureLoop posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. As we continue to build... We’re seeking curious thinkers looking to co-author the next chapters of our story. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

Research has been central to our product development and business strategy since the very beginning - and we continue to grow, along with our user base and product. Working on the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

Are you a leader in quantitative user experience research? Maybe you might be the answer.

This role is based in our Menlo Park or NYC office, dependent on applicant’s location.

Your day-to-day will involve:
• Proactively and independently identifying high-impact questions from a product or business perspective
• Answering those questions with a strong command of quantitative methods - especially by using behavioral data analysis and sophisticated survey methodology
• Planning and leading research end to end, including strategic and evaluative research
• Developing data dashboards that are useful for researchers, designers, PMs, and other partners
• Representing the voice of the user throughout the product development process, working closely with data scientists, PMs, designers, engineers, and leadership
• Clearly communicating your research insights for teams to translate research findings to product and business impact
• Contributing to the development of a data-driven understanding of Robinhood users and potential users

About you:
• SQL (advanced queries)
• R and/or Python
• Quantitative survey methodology training and experience including MaxDiff and Conjoint techniques
• Proven years of quantitative research experience; it can either be industry-only, or a combination of proven experience and academic research
• Record of applying your research skills to build product and business impact
• Strong work ethic, excellent organization and communication skills
• Love and care for your craft

Bonus points:
• Passion for working and learning in a fast-growing company

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $187000 - $220000
US Zone 2: $165000 - $194000
US Zone 3: $146000 - $172000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy
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via Greenhouse posted_at: 10 days agoschedule_type: Full-time
About the team: As a Software Engineer on the Streaming Platform Team, you'll be building large scale distributed systems powering nearly all microservice communication and stream processing across the company... We build platforms to enable real-time streaming, stateful stream processing, and database change data capture. We heavily rely on open source frameworks and build our platforms on top of them. These platforms power everything from placing About the team:

As a Software Engineer on the Streaming Platform Team, you'll be building large scale distributed systems powering nearly all microservice communication and stream processing across the company...

We build platforms to enable real-time streaming, stateful stream processing, and database change data capture. We heavily rely on open source frameworks and build our platforms on top of them. These platforms power everything from placing a trade on the Robinhood app, to new products like IPO Access, to critical day to day business operations.

Our customers are product engineers, infrastructure engineers, ML engineers, data engineers, data scientists, and analysts with Robinhood. We collaborate closely with them to provide reliable, secure, and delightful platforms that enable them to unlock new ways of solving problems.

Our teams are fairly new, and we're just getting started to modernize data infra inside Robinhood. We would love for you to join us as we build the next generation of data platforms.

What you’ll do day-to-day:
• Designing, operating, integrating, and developing data infrastructure platforms
• Collaborating closely with our internal customers to develop highly effective platforms
• Working with open source technologies like Kafka, Flink, and Debezium (with opportunities to contribute back to the community!)
• Building a phenomenal customer experience for developers using the infrastructure you build
• Mentoring and coaching others to drive successful projects across the team

About you:
• 4+ years of software engineering experience.
• Fluent in one or more programming languages (e.g. Go, Python, Java)
• Experience with building scalable distributed systems, both from scratch as well as on open source frameworks.
• Passionate about building platforms for developers and data professionals
• Deep understanding of the tradeoffs between different data tools and technologies
• Strong verbal and communication skills.
• Comfortable with working on containerized technologies

Bonus points:
• Passion for working and learning in a fast-growing company
• Proven experience building and handling large scale data systems
• You have opinions on Kafka vs Kinesis, Spark vs Flink
• Contributions to open source projects like Kafka, Spark, Hudi, Flink e.t.c.
• Love talking to other engineers and enjoy debugging issues in all parts of the stack

Technologies we use:
• Kafka
• Flink
• Spark
• Hudi
• Docker and Kubernetes
• AWS

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $187000 - $220000
US Zone 2: $165000 - $194000
US Zone 3: $146000 - $172000
Show more details...
via Girlboss Jobs schedule_type: Full-time
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. Just as we focus on our customers, we also strive to... create an inclusive environment where our employees can Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

Just as we focus on our customers, we also strive to... create an inclusive environment where our employees can thrive and do impactful work. We are proud of the competitive products and company culture we continue to build and have been recognized as:
• Glassdoor Best Places to Work 2020
• TIME100 Most Influential Companies 2021
• Fortune Best Workplaces in Financial Services & Insurance™ 2021 and Fortune Best Workplaces for Millennials™ 2021

We’re growing and looking for...

We continue to hire Robinhoodies at a rapid pace to drive this journey, and with that growth comes necessary change. We’re seeking culture builders and curious thinkers looking to co-author the next chapters of our story. We’re in build mode, majorly expanding our team while also growing up as a company. Joining now means helping shape our structures and systems, then taking part as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

Robinhood’s Account Operations team is critical to supporting the growth of Robinhood and supporting our customers at critical points of their relationship with Robinhood. The team handles various account servicing tasks including application review, legal name changes, the estate process, and much more. As the first point of contact for most customers, the Account Operations team values customer understanding, emotional intelligence, and technical expertise.

As an Account Servicing Senior Associate, you’ll serve as an integral part in our account opening and maintenance processes by reviewing new account applications, analyzing documents with keen attention to detail, communicating directly with clients regarding onboarding, and performing daily account maintenance activities. In addition to these responsibilities, you will take on complex tasks that require licensing (Series 7 & 63) on a regular basis with the ability to work through difficult situations such as removing customers from the platform and handling sensitive estate cases. As a registered representative, you will set the tone for continual learning and excellence for other associates. This is an opportunity to be a part of one of the most efficient and important pillars of Robinhood’s business.

What you’ll do day-to-day:
• Handle sensitive document review with a mindset of risk mitigation
• Review customer-related documents for completeness and process any necessary changes in customer accounts
• Consistently meet productivity goals with minimal error
• Act as subject matter expert in the firm account opening process and be able to clearly communicate this with other teams and customers with outstanding customer service.
• Interact and troubleshoot with customers for more complex account issues that require licensing
• Adhere to the Customer Identification Program
• Ability to use decision frameworks to assess complex situations that can include escalated customer issues
• Willingness to solve customer issues in any format (email, phone, or chat)

About you:
• Bachelor's degree or equivalent practical experience
• Ability to meet productivity goals
• Exceptional attention to detail and strong problem solving skills
• Excellent written and oral communication skills
• Self-starter with ability to work independently
• Resourceful and adaptive in fast-paced, entrepreneurial environments
• Ability to make appropriate independent decisions within established frameworks
• Active FINRA Series 7 and 63
• Schedule flexibility as we evolve to meet the growing demands of our customers

Bonus points:
• 3+ years in a financial services role
• Familiarity with brokerage operations and consumer technology

Colorado Residents Only: In accordance with Colorado state law, Robinhood provides an estimate of the pay range associated with this role. In Colorado, the target hourly rate for this position is $26. Pay is based on several factors, including but not limited to education, work experience and certifications. Successful candidates will also be eligible for an annual discretionary incentive compensation award of 5% to 10% of their earnings pursuant to Robinhood’s applicable bonus plan.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit rbnhd.co/applicant-privacy.

Robinhood's benefits include generous time off, 401(k) participation with employer match, comprehensive health coverage, a health savings account (HSA), wellness benefits, backup childcare and education stipends (all benefits are subject to applicable taxes and based on eligibility
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via VentureLoop posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in. As we continue to build... We’re seeking curious thinkers looking to co-author the next chapters of our story. Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the team:

This role is US region-based, with preference for proximity to Robinhood offices in Westlake, TX, Denver CO and Lake Mary, FL; however, you may elect to work from your home office or the Robinhood office.

The Operational Analytics team at Robinhood is responsible for supporting the Platform Shared Services Org by helping it scale operationally. Our mission is to deliver an excellent end-customer experience and mitigate firm risk while supporting innovative brokerage, crypto & payments products. As an Operational Data Analyst, you’ll be responsible for identifying and tracking key metrics that drive Robinhood’s business lines specifically focused on Fraud, Fincrimes, Account Operations, Customer Service and Vendor Management. You’ll use data to craft recommendations for new products or tooling and advise leadership on operational strategy, consult with cross-functional partners on operational needs, build new tools for the brokerage operations department, advise on department-level decisions, consult on workforce management, and report on the health of Robinhood’s middle office operations. This role will be critical to identifying, consulting, and building the infrastructure to effectively run Robinhood’s introducing broker-dealer.

What you'll do:
• Build and identify operational metrics to share with stakeholders in the form of easily digestible dashboards via technology tools such as SQL, Looker, Python.
• Perform root cause analysis to identify key areas of improvement in our operational processes.
• Partner with data and engineering teams build out the infrastructure to track key business metrics
• Help identify and assess emerging risks, and advise on mitigation strategies
• Aggregate data for incident response, regulatory inquiries, and other course-of-business happenings
• Work closely with our operations, engineering and product teams to launch, improve, de-risk, and scale Robinhood’s products and systems
• Ensure data requirements for operations teams are met when launching new initiatives or products
• Identify and analyze data and produce digestible reports that assess performance and ultimately improve processes
• Forecast staffing needs for growth, new processes, and new product launches

About you:
• Passion for Robinhood’s products and our mission to democratize finance for all
• Ability to learn quickly, think critically, and apply problem-solving skills to resolve issues and implement process improvements
• Strong analytical skills
• Long-term thinking; ability to identify and mitigate risks proactively
• Bachelor’s Degree in Economics, Engineering, Math, Business, Finance or similar field
• Excellent working knowledge of SQL, Python, and Looker
• 3-5 years of qualifying experience in a professional data analysis capacity
• Strong communication skills; bias for collaboration

Bonus points:
• Strong Robinhood product knowledge
• Quantitative finance skills
• Experience in retail brokerage operations
• Undergraduate degree in CS
• Masters degree in quantitative discipline

The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

US Zone 1: $102000 - $120000
US Zone 2: $90000 - $106000
US Zone 3: $80000 - $94000

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Office locations (by comp zone)
US Zone 1: Menlo Park, NYC, Seattle, Washington DC
US Zone 2: Denver, Westlake (Dallas), Chicago
US Zone 3: Lake Mary

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy
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