ridemetro

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    Site is Encrypted

  • Country
    Hosted in United States

  • Traffic rank
    #126,143 Site Rank

  • Site age
    24 yrs old

  • Site Owner information
    Whois info

Traffic rank
#126,143
Site age
24 yrs
Location
United States
Newest job postings for ridemetro
via SimplyHired schedule_type: Full-time
Please apply directly on our company website to be considered! https://jobs.ridemetro.org/job/Scheduler/1026678700... Job Title: Scheduler Basic Function Responsible for managing the development, monitoring, and maintenance of project schedules for Planning, Engineering Design, and Construction Services. Maintain Primavera databases and download EPS schedule updates monthly. Works with Project Managers, Director and other METRO staff for scheduling Please apply directly on our company website to be considered!

https://jobs.ridemetro.org/job/Scheduler/1026678700...

Job Title: Scheduler

Basic Function

Responsible for managing the development, monitoring, and maintenance of project schedules for Planning, Engineering Design, and Construction Services. Maintain Primavera databases and download EPS schedule updates monthly. Works with Project Managers, Director and other METRO staff for scheduling assignments. Manage the coordination, preparation and update of program level schedules and detailed project schedules. Perform schedule simulations pertaining to management decision making for various Capital Projects. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties
• Coordinates with PEC staff, consultants, and contractors in the development of PEC schedules.
• Provides overall schedule coordination with project management staff for consistent and accurate schedule control during project implementation.
• Coordinates with project managers for fiscal year budget development (CIP sheets) via project schedule forecast.
• Develops and maintains METRO’s overall program schedule database consisting of Primavera Enterprise Project Structure (EPS), WBS, cost loading structure, and resource management.
• Tracks project schedule and cost incurred and produces Schedule Variance, Performance Index, project S-curve reports and risk analysis.
• Responsible for preparing schedule exhibits and reports to satisfy federal reporting requirements in addition to preparing schedules for Executive Management and the METRO Board.
• Reviews construction schedule submittals by A/E firms and Contractors to ensure proposed schedules meet the requirements of the project.
• Reviews schedule updates, and accesses risk of potential delay claims. Performs schedule simulations for potential schedule acceleration.
• Assist Project Managers in resolution of construction issues and conflicts by reviewing schedule sequencing and logic, including detailed analysis and schedule simulations of corrective measures to mitigate delays.
• Assists in the evaluation of potential change orders. Analyzes schedule disruptions, determines root causes, and identifies mitigation/recovery strategies and opportunities to accelerate the project.
• Provides project risk assessments in conjunction with project schedule and monitors risk registers for any time impact.
• Provides excellent customer service to METRO internal and external customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.

Education Requirement

B.S. in Engineering, Construction Management, or related field.

Years & Experience Required

Graduate engineer preferably with 0 - 2 years’ experience in scheduling.

Knowledge & Skills Required

Experience with scheduling using Primavera(P6). Has developed/maintained project schedules for various sizes of capital projects. Ability to coordinate, obtain and compile information from various departments and levels of management. Excellent verbal and written communication skills.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Job Type: Full-time

Pay: $62,649.00 - $95,369.00 per year

Benefits:
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:
• Houston, TX 77002: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person
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via SimplyHired schedule_type: Full-time
Please apply directly to the position on our website to be considered. https://jobs.ridemetro.org/job/Houston-Sr-GIS-Specialist-IT-TX-77001/959389600... Job Title: Sr GIS Specialist - IT Basic Function Responsible for coordinating the development, maintenance, and implementation of the computerized enterprise Geographical Information System (GIS). This includes the planning and management of the technical activities required to customize, test, Please apply directly to the position on our website to be considered.

https://jobs.ridemetro.org/job/Houston-Sr-GIS-Specialist-IT-TX-77001/959389600...

Job Title: Sr GIS Specialist - IT

Basic Function

Responsible for coordinating the development, maintenance, and implementation of the computerized enterprise Geographical Information System (GIS). This includes the planning and management of the technical activities required to customize, test, and implement enterprise GIS improvement projects. Responsible for providing customer focused service to stakeholder departments to ensure enterprise GIS supports all departments effectively. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties
• Leads the development, maintenance, implementation, training and support of enterprise GIS hardware, software and related systems and tools.
• Leads GIS consultants and contractors in tasks and projects.
• Leads the development, maintenance and compliance of GIS and spatial data usage policies, procedures, and strategic plans at METRO.
• Gathers, analyzes, documents, integrates, produces, and maintains spatial datasets, databases, and reports.
• Responsible for map maintenance and development including base maps, service area maps, and other maps as necessary through a cooperative effort with various departments throughout the agency.
• Compiles geographic data from a variety of sources including census, field observation, satellite imagery, aerial photographs, and existing maps.
• Meets and interfaces with local city, county, and other agencies to help standardize GIS data for the METRO service area region.
• Stays abreast of new technologies to support the ongoing and future operations of METRO’s GIS.
• Ensures data integrity within systems owned. Understands data relationships, resolves data and interface issues.
• Partners with stakeholders to undertake projects assigned and becomes proficient in the technical and functional aspects of these systems.
• Provides leadership in working with technology vendors and implementation partners to implement technical solutions.
• Develops and ensures updates to technical and user documentation. Trains users on systems and processes. Leads efforts to encourage system use and adoption with the business areas. Acts as an advocate and advisor for the application of technology solutions to the agency.
• Proactively manages systems by monitoring of alerts, regular maintenance activities, performance tuning, software updates, and patches.
• Leads the planning and undertaking of periodic risk analysis of systems & mitigates risks wherever possible. Leads in the planning and testing of disaster recovery. Leads implementing, monitoring, and verifying backups. Leads resolving issues.
• Responsible for managing GIS system performance, user licenses, track annual renewals of licenses, and maintenance fees. Maintains user administration, applications, and access.
• Follows change management and change control processes to plan and deploy system changes. Performs change-impact analysis. Communicates changes to stakeholders and IT.
• Provides excellent customer service to METRO internal and external customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.

Education Requirement

High school diploma or GED is required. Bachelor’s degree in Computer Science or related degree preferred.

Years & Experience Required

Seven (7) years’ progressive experience in implementation and/or management of GIS/LI. Required use of ESRI’s suite of GIS software in prior work experience. Experience with direct end user support in a customer service role. Experience to include leading GIS teams and consultants in day-to-day support and project implementations.

Knowledge & Skills Required

Excellent organization abilities, analytical skills and communication skills including the ability to effectively communicate technical information to a non-technical audience. Ability to work in team environment in a matrix organization, partnering well with employees and clients and to effectively manage multiple priorities and diverse groups. Proficiency in Python, SQL, ESRI, Open-source GIS tools, and Extract, Transform, Load (ETL). Familiarity with Open Geospatial Consortium (OGC) standards. Proficiency using Microsoft Office Suite. General knowledge of Information System Implementation Lifecycle and General Transit Feed Specification (GTFS) data format preferred. Proficiency using geodatabases/spatial databases and relational databases, SQL Server preferred.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero-tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Job Type: Full-time

Pay: $87,210.00 - $133,471.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:
• 8 hour shift

Ability to commute/relocate:
• Houston, TX 77002: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person
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via Offered.AI schedule_type: Full-time
Basic Function Assist customers in METROLift’s various call and service centers (Reservations, Customer Service, Feeder and Dispatch) and the Micro Transit call and service center. Responsible for providing excellent customer service, accurate information and assistance across all the department’s call centers and services. Schedules, cancels, verify customers’ trips, and process applicant’s... eligibility paperwork in a discretionary and Basic Function

Assist customers in METROLift’s various call and service centers (Reservations, Customer Service, Feeder and Dispatch) and the Micro Transit call and service center. Responsible for providing excellent customer service, accurate information and assistance across all the department’s call centers and services. Schedules, cancels, verify customers’ trips, and process applicant’s... eligibility paperwork in a discretionary and confidential manner. Participate in customer outreach events, assist customers in person and help METROLift and Micro Transit drivers as required. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities And Specific Duties
• Cross-trains in all call and service centers to provide accurate trip scheduling for METROLift and Micro Transit customers using computerized and app-based scheduling system.
• Assists customers and the public via phone lines, including TDD/TTY equipment for the hearing and impaired and face to face communication as required.
• Relays accurate information to the customers including schedules, METROLift programs, fares, detours, special events, changes/improvement to service and/or other information regarding current or new METRO programs.
• Processes next day customer trip requests in a timely and accurate manner using computerized and app-based scheduling system along with cancelling and verifying customers trip information as needed.
• Explain eligibility requirements for METROLift to customers and provides scheduling assistance for eligibility interview and appointments.
• Assists customers with METRO’s Micro Transit Services.
• Assists customers with Interactive Voice Recording (IVR) and METROLift Automated Calling Systems (MACS) -WEB/EZ WALLET information and electronic ticket and pass purchase.
• Engages in active listening with callers, confirming or clarifying information and diffusing upset customers as needed.
• Addresses service concerns with customers and sends any comments/complaints to the appropriate department for resolution.
• Processes customer requests, disseminates enrollment application and brochures, and inputs subscription requests and/or cancellations in system.
• Directly communicates with dispatchers, customer service representatives and supervisors to provide customers with timely and accurate information.
• Consistently and accurately reviews information affecting drivers’ schedules, contact operations with updates and documents findings into the computerized routing and app-based scheduling system.
• Adjust operator schedules as needed for late service or unusual scheduling to ensure on time service.
• Provides operators, street supervisors and maintenance personnel with information impacting street traffic or issues causing delays
• Addresses and documents issues with locating customers, operators needing directions, communication equipment problems, patron/driver situations, vehicle breakdowns, customer complaints/concerns, and any other unusual incidents into computerized system.
• Adheres to all policies, procedures and provisions of METRO and METROLift department.
• Meets and maintains customer service quality performance standards.
• Provides excellent customer service to METRO Internal and external customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.

Education Requirement

High school or GED required

Years & Experience Required

Minimum three (3) yeas of related experience in a customer service field or call center environment.

Knowledge & Skills Required

Exceptional customer service, active listening, and verbal and written communication skills; emphasis on spelling skills, professional phone voice and phone etiquette. Must be able to manage workloads including: planning, organizing, prioritizing, meeting deadlines and following through. Bilingual skills preferred. Should be proficient with Microsoft Office software applications.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability
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