Most recent job postings at Rakuten TV
via WGN-TV Jobs posted_at: 2 days agoschedule_type: Full-time
Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money... portal and media, online marketing and professional Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money... portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

Based in San Mateo, California, this role will be reporting to the Chief Operating Officer.

Key Responsibilities:
• Drive predictable business growth by delivering visibility and improving efficiency across the revenue process
• Responsible for developing business strategies and operational plans to achieve company objectives
• Be adept at approaching opportunities and challenges from multiple angles by coming up with creative business plans to be successfully realized in a fast-paced environment
• Provide company-wide departments with a strategic view of SVOD, AVOD, and TVOD businesses and shared revenue targets to drive achievement of business objectives.
• Connect market data and revenue activity data to propel data-driven collaboration, execution rigor, and operational agility across organizations
• Share both process goals and revenue goals, conduct and lead periodical business reviews with company leadership to ensure a well-defined performance-to-plan analysis, and continue to adjust processes to meet and exceed the goals of revenue opportunities
• Identify and establish partnership opportunities that generate business revenue and growth. Develop and manage partner relationships to ensure targets are met and exceeded
• Work closely with leadership and support to build revenue strategy. Keep leadership apprised of the revenue operations progress

Requirements:
• Bachelor's Degree, Master's Degree or equivalent practical experience
• Over 9 years of previous experience in consumer internet companies in a business operations, corporate strategy, go-to-market monetization strategy, or a similar role, with 4+ years in a leadership and management role
• A desire to do both strategic planning and daily execution/optimization
• Expertise in evaluating opportunities in a competitive environment with actionable, insightful market assessment. Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
• Demonstrated history of identifying opportunities with strategic partners, building and managing relationships with them. Experience in selling one's ideas, negotiating, closing, and growing commercial partnerships
• Ability to plan a project and effectively manage multiple concurrent projects, balancing short term revenue objectives with long term vision
• Proven leader with the ability to bring many parties and perspectives together, to forge a vision, and to drive towards common goals
• Strong problem-solving skills, comfortable with navigating ambiguity with limited information and making tradeoff decisions
• Team management experience with strength in developing team members to achieve individual and company objectives

At the time of posting, Rakuten expects the base salary for this role will be between $113,184 - $201,032. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged
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via WGN-TV Jobs posted_at: 12 days agoschedule_type: Full-time
Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money... portal and media, online marketing and professional Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money... portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are in search of a (Senior) Marketing Manager, CRM Lifecycle based in the San Francisco Bay Area. He/She/They will be responsible for developing strategies and implementing programs to activate, engage and retain our users centered around data-driven and customer-centric practices.

Who Are You?

You are a critical thinker who loves delving into customer journeys and possesses strong analytical skills and business acumen. You are a creative strategist that turns insights into enticing marketing campaigns with impact. You are someone who is detail-oriented in execution but also can see the big picture. You have great interpersonal and communication skills, experience working cross-functionally across various teams and have managed/trained individuals in their career for success.

Key Responsibilities Include:
• Own the global strategy, testing and execution for all CRM/Lifecycle campaigns that deliver measurable business impact
• Engage with our consumers and volunteer community across various touch points (email, push, in-app, content cards), optimizing on the right channel mix and frequency of efforts and driving towards activation, engagement, retention, monetization and growth
• Create and define the segmentation strategy that enables personalization at scale
• Drive creative strategy and execution across channels and journeys both for our viewer and contributor communities
• Produce, share and present strategy, results and insights to senior leadership and across the organization
• Collaborate with the analytics team to create reporting and dashboards in order to better understand CRM performance and create transparency across the organization
• Ensure best practices and continue to improve the workflow of the CRM team, identifying operational efficiencies and vetting 3rd party tools to support team goals
• Work across teams (UA, Product, Community, Customer Experience, Analytics, Finance & Legal) and time zones (US, Singapore & Korea) to gain alignment and contribute to company OKRs
• Develop a small team of marketers and ensure their continued development and growth within the organization

Requirements:
• Bachelor's Degree
• 6+ years CRM experience
• In-depth knowledge in digital marketing, especially in omni-channel CRM/Lifecycle marketing and retention/engagement strategies and personalization tactics
• Strong analytical prowess with proven ability to derive insights that create actionable initiatives
• Solid understanding of testing frameworks and methodologies and the ability to design end to end experiments
• Ability to effectively prioritize and execute tasks in a fast-paced environment
• Critical thinker with a problem-solving mindset
• Strong storyteller with experience building compelling and creative campaigns
• Excellent interpersonal, presentation, communication, and writing skills
• Experience using CRM automation tools (Braze or similar) and analytics & data visualization tools (i.e. Looker, Amplitude)

Preferred Qualifications:
• Strong understanding of media landscape, specifically in streaming and subscription based services
• Interest in Asian entertainment
• Prior experience working with international audiences and/or online communities
• Fluency in Portuguese or Spanish (not mandatory)

At the time of posting, Rakuten expects the base salary for this role will be between $99,360 - $161,612. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged
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via Jobs And Careers posted_at: 9 days agoschedule_type: Full-timework_from_home: 1
Job Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing Job Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas. Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere! We are in search of a Product Marketing Manager based in the San Francisco Bay... Area. He/She/They will be part of a dynamic, creative, innovative and impactful team that is responsible for driving brand awareness, growth, engagement and retention for Viki and our global audience. This role will be based in San Mateo, CA and report to Director, Brand & Product Marketing. Key Responsibilities: Help shape, design and implement the strategy, messaging and positioning for the Viki service in key markets and regions Partner with strategy & biz ops team to define GTM marketing strategy for key business initiatives & priorities including (bot not limited to) subscription plan offerings, feature launches and building out our publishing business Define and continue to iterate Viki’s most important customer needs and opportunities, staying attuned to the competitive landscape, market trends and white space opportunities. Work closely with marketing channel owners and PMs to drive GTM plans and measure impact post-launch Effectively communicate and advocate our consumer needs and voice internally and externally Drive continued awareness, adoption and engagement of our product and features Build a customer journey map to deepen our understanding of our users and their experience across the Viki journey to create an overall better experience and increase engagement/retention Requirements: Bachelor's degree in Marketing/Business, Data Analytics, Advertising or equivalent business experience in marketing preferred 2 years of product marketing work experience Experience with data-driven user segmentation principles and conducting experiments Excellent communication skills with the ability to translate insights and data into a compelling and meaningful story A champion at cross functional collaboration, having worked across teams and functions and has had success in influencing projects A passionate self-starter who can serve as a strong advocate for our customers and our business Strong project management skills Able to adapt to a dynamic and fast paced work environment Preferred Qualifications: Knowledge and passion for Asian entertainment (K-pop, J-pop, Korean dramas etc.) Streaming industry knowledge Proficiency in Portuguese and/or Spanish is a plus, but not mandatory At the time of posting, Rakuten expects the base salary for this role will be between $78,624 - $125,216. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements. Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged. #LI-DNI Rakuten Americas' 20 businesses span e-commerce, digital content, communications and data analytics, bringing the joy of discovery to millions of members around the world. We’ve brought together a unique set of internet services that are changing the way retailers and marketers do business. With businesses such as Rakuten Advertising, Rakuten Rewards and Rakuten Kobo, we can offer marketers the platform and data intelligence to reach consumers at the moment they want to make a purchase. Headquartered in Silicon Valley, our North American businesses provide a customer-centric ecosystem that challenges limits and empowers people, markets and society through innovation. Forbes has recognized Rakuten as one of the world's “Most Innovative Companies” for the past six years. Our team enjoys all the benefits of the tech industry with a family atmosphere that respects different views and nurtures careers. We have the vision and global opportunities to make amazing things happen. In Japanese, Rakuten means “optimism.” It means we believe in the future. It’s an understanding that, with the right mindset, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, happier future for everyone. The Consolidated Appropriations Act’s Transparency in Coverage Rules require group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for Rakuten’s Aetna benefit plan are provided in the link below. Aetna Transparency in Coverage: Machine-Readable Files | Rakuten Show more details...