
PressReader is an online news and magazine aggregator that provides access to thousands of publications from around the world. Through the website, users can view full-page digital versions of newspapers and magazines on their computer or mobile device. It offers a wide range of topics, including business, politics, lifestyle, sports, entertainment, and more. It also features extensive archives and a translation service to read news in several languages. With its easy-to-use platform, PressReader helps users stay up to date with the latest news from anywhere in the world.
Change the way you offer newspapers and magazines. With more than 7,000 newspapers and magazines from around the world, ALL of your users will have something to read. Request a demo today.about.pressreader.comPressReader Accessibility is compatible with popular screen readers on the market. It’s also available through the internet browser on desktop and mobile devices.
The accessibility of the PressReader website is a continual effort at PressReader.care.pressreader.comPressReader is committed to making its website accessible, in accordance with Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1).
WHY IS PRESSREADER REPLACING LIBRARY PRESSDISPLAY? Join thousands of libraries from around the world who have made this switch. WHY IS PRESSREADER REPLACING LIBRARY PRESSDISPLAY?pressdisplay.comThink of PressReader as the upgraded version of Library Press Display (LPD). Our app and website are intuitively designed for a more engaging user experience.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#2,490 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
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Founded1999 as Newspaper Direct,Richmond, British Columbia,, Canada
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FounderAlexander Kroogman
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HeadquartersVancouver, British Columbia,, Canada
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Key peopleRuairí Doyle (CEO)
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Number of employees500
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ServicesDigital newspaper & magazine publishing and distribution
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TypePrivate
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IndustryComputer software
#2,490
20 yrs
United States
We believe that Customer Success is all about understanding your customers desired outcomes with your platform and working with them to ensure they experience the most value possible along the way. As a Manager of Customer Success, you are leading various teams as they manage the customer’s journey through onboarding, nurturing, and renewal. The goal is to not only retain the customer, but to always look for opportunities to expand the relationship and use of the platform. As a leader of these essential teams, you will play a pivotal role in the continued success of TextbooHub You will also collaborate directly with Sales, Marketing, and Operations teams to help build a scalable and united go to marketing team.
Responsibilities:
• Successfully lead, manage, and mentor team managers.
• Responsible for driving process creation and execution for strong implementation, deep adoption, and high retention.
• Create strategy and playbooks that will aid managers in their daily interactions.
• Mitigate customer risk by understanding the renewal statutes and account health of the book of business.
• Create a cadence of business reviews ensuring customer goals are met and helping teams meet their KPIs.
• Strategize with a team on regional focused territory plans.
• Collaborate cross functionally, internally with all departments especially Sales and Marketing.
• Meets and exceeds assigned targets for renewals, sales expansion opportunities, and strategic objectives associated with a portfolio of accounts.
• Researches, analyzes, develops, and recommends processes and procedures to improve the customer’s overall experience.
• Understands the K-12 education competitive landscape, experience with International and Higher Education a bonus.
• Degree in Business Administration or other relevant academic disciplines
• 3+ years in Customer Success/ Relations role
• Experience in managing end to end customer expereince.
• Excellent communication and decision-making skills
• Experience successfully managing multiple projects
• Experience with Microsoft Office applications
• Experience in book selling/education/publishing industry is a plus
TextbookHub is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age, or disability Show more details...