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Project Management Institute
Project Management Institute
PMI.com is the official website of Philip Morris International (PMI), a leading international tobacco company headquartered in New York. The website seeks to provide comprehensive information on the company's business operations, products, and initiatives. PMI.com highlights PMI's commitment to a smoke-free future through its transformation and focus on developing and commercializing smoke-free alternatives to traditional cigarettes. The website provides insights into PMI's scientific research, sustainability initiatives, and corporate social responsibility efforts. It also offers resources for investors, media, and stakeholders to better understand PMI's strategies, performance, and vision for a smoke-free future.
The PMP ® demonstrates that you have the experience, education and competency to lead and direct projects. To earn the credential, professionals need to clear PMP ® exam conducted by the PMI.nishthatraining.comThe Project Management Professional ( PMP) ® credential is the one of most important industry-recognized international certification offered by the Project Management Institute ( PMI ).
[13] PMI later introduced other certifications. Credential holders do not have to be members of PMI.en.wikipedia.orgIn 2007 it earned the ANSI/ISO/IEC 17024 accreditation from the International Organization for Standardization (ISO). As of May 2020 over one million people held the PMP credential.
Moreover, in the early 1900s, as projects became industrialized, the management approach became more structured. After that, the approach started to be based on more solid tools and techniques.projectmanagementstation.comThe PMI framework was developed after thousands of years of Projects have been undertaken. For example, Egyptians built the pyramids around 2500 BC and the Chinese built the great wall around 200 BC.
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EncryptedSite is Encrypted
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CountryHosted in Ireland
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Latitude\Longitude47.1449 / 8.1551 Google Map
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Traffic rank#22,423 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Key peoplePierre Le Manh, President and CEO
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PurposeProject management
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LocationNewtown Square,, Pennsylvania, United States
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Region servedWorldwide
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ServicesCertification, Industry standards, Conferences, Publications
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Membership680,000+
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Board of directorsJennifer Tharp, Chair,Tony Appleby, Chair Emeritus
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Revenue$343.21 million
Traffic rank
#22,423
#22,423
Site age
28 yrs
28 yrs
Location
Ireland
Ireland
Popular Questions for Project Management Institute
Newest job postings for Project Management Institute
via Philip Morris International
posted_at: 2 days agoschedule_type: Full-time
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
The Consumer Program Manager will build IQOS awareness, relevance and loyalty by developing and managing relevant initiatives in line with the consumer journey mapping, which requires consistent mining and analysis of data from multiple sources... directly/in-directly related to Acquisition and Retention KPIs.
Synchronize development and deployment of the right programs and platforms to grow and maintain user base at the desired conversion rate.
Your ‘day to day’:
- CONSUMER JOURNEY MAPPING. Owns (or collaborates with) the Consumer Journey, identifying and prioritizing the key pain points which will significantly impact Acquisition and Retention KPIs. Designs and ensures that all prioritized pain points are addressed through relevant plans and programs
- PROJECT PLANNING, MANAGEMENT & EXECUTION. Identify the key channels and stakeholders required to develop and test initiatives. Work with project teams to implement projects with well-defined budgets, risks, outcomes, milestones, and metrics. Prioritize projects within each Consumer Journey step under Acquisition and Retention. Timely follow-up on the various project milestones with the underlying objective of fast but fully consumer centric execution. Ideate and run experiments, where needed, before proposing a program that can be rolled out permanently
- PROJECT GOVERNANCE AND REPORTING. Implement and manage interventions with supporting stakeholders to ensure project goals are achieved. Actively monitor program status & performance throughout its life cycle (KPIs, ROI, impact). Deliver outcomes by guiding, influencing and leading diverse, cross-functional teams in a project-based environment
- OMNICHANNEL CONSUMER EXPERIENCE. Ensure consistency of omni-channel consumer experience leveraging project teams; this includes bringing together multiple functions in the development and management of most (if not all) consumer programs
- CRM PLATFORM. Synchronize the development and deployment of a CRM platform to facilitate registration, on-boarding, conversion and IQOS exclusivity among all consumer segments
- COMMUNICATION & RELATIONSHIPS. Work with market PMO to establish project team/s to ideate and conceptualize MVP offers based on consumer research and insights. Co-ordinate the due diligence requirements and executional feasibility with key stakeholders to understand the overall impact of scalability, on business results. Implement and manage changes and interventions with supporting stakeholders to ensure project goals are achieved. Analyze and facilitate the mitigation of program risks, meet with stakeholders to ensure clear and transparent communication regarding project issues and decisions by sponsor/management
Who we’re looking for:
• Bachelor’s Degree with 8 or more years of experience in customer service and customer retention and acquisition.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion Show more details...
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
The Consumer Program Manager will build IQOS awareness, relevance and loyalty by developing and managing relevant initiatives in line with the consumer journey mapping, which requires consistent mining and analysis of data from multiple sources... directly/in-directly related to Acquisition and Retention KPIs.
Synchronize development and deployment of the right programs and platforms to grow and maintain user base at the desired conversion rate.
Your ‘day to day’:
- CONSUMER JOURNEY MAPPING. Owns (or collaborates with) the Consumer Journey, identifying and prioritizing the key pain points which will significantly impact Acquisition and Retention KPIs. Designs and ensures that all prioritized pain points are addressed through relevant plans and programs
- PROJECT PLANNING, MANAGEMENT & EXECUTION. Identify the key channels and stakeholders required to develop and test initiatives. Work with project teams to implement projects with well-defined budgets, risks, outcomes, milestones, and metrics. Prioritize projects within each Consumer Journey step under Acquisition and Retention. Timely follow-up on the various project milestones with the underlying objective of fast but fully consumer centric execution. Ideate and run experiments, where needed, before proposing a program that can be rolled out permanently
- PROJECT GOVERNANCE AND REPORTING. Implement and manage interventions with supporting stakeholders to ensure project goals are achieved. Actively monitor program status & performance throughout its life cycle (KPIs, ROI, impact). Deliver outcomes by guiding, influencing and leading diverse, cross-functional teams in a project-based environment
- OMNICHANNEL CONSUMER EXPERIENCE. Ensure consistency of omni-channel consumer experience leveraging project teams; this includes bringing together multiple functions in the development and management of most (if not all) consumer programs
- CRM PLATFORM. Synchronize the development and deployment of a CRM platform to facilitate registration, on-boarding, conversion and IQOS exclusivity among all consumer segments
- COMMUNICATION & RELATIONSHIPS. Work with market PMO to establish project team/s to ideate and conceptualize MVP offers based on consumer research and insights. Co-ordinate the due diligence requirements and executional feasibility with key stakeholders to understand the overall impact of scalability, on business results. Implement and manage changes and interventions with supporting stakeholders to ensure project goals are achieved. Analyze and facilitate the mitigation of program risks, meet with stakeholders to ensure clear and transparent communication regarding project issues and decisions by sponsor/management
Who we’re looking for:
• Bachelor’s Degree with 8 or more years of experience in customer service and customer retention and acquisition.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
Brand Manager-Smoke Free Products
Be a part of a revolutionary change
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our
Brand Manager-Smoke Free Products
Be a part of a revolutionary change
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
The Sr Manager of Brand and Content will define the local consumer segmentation and being the centerpiece to the development and deployment of online and offline content, marketing, and optimization. with the... objective to drive consistent positive customer relationship and business growth.
Responsible for communication & contents development and deployment of concept, master communications, visual guidelines for all portfolio-based projects (promos, campaigns, Launches, LEP offers, portfolio cycles) initiated by Portfolio, CXteams, and channel teams. This includes driving the project cross-functionally and ensuring deployment of omni-channel toolboxes and consistency of content.
Utilize adult consumer insights to generate relevant content and using a wide range of offline and online marketing touchpoints which includes Websites, CRM, SMS, social content, digital banners etc. to accelerate learning, experiencing, living, and sharing of consumers as well as creatively activating our database with the objective of delivering highly personalized messages and ability to dial up local relevance among different consumer segments. The position will also lead the consumer entertainment strategy & event management.
Your 'day to day':
• Lead the development of an agile communication strategy with input from consumer experience teams and channel teams. To develop periodic planned and unplanned content calendar, online and offline conversion program driven by personalized brand contents, in line with overall RRP commercialization strategy.
• Deploy mechanisms to make our databases more dynamic to allow targeting and personalization and setting KPIs in place- NPS. Cross-functional collaboration to adhere to regulatory requirements, including FDA submission.
• Manage 3rd party creative / content / social media agencies and work closely with digital team for architecture design, configuration, testing and deployment of contents via all available communication channels. Ideation and creation of communication collaterals that compel target audience into further actions.
• Lead for development of concept, Master communications, visual guidelines for portfolio promo communications and lead projects (of high complexity and provide supervision to AMM and Mk Exec). Online and Offline content strategy - contact point for OC for master assets. Offline & online content trans- creation and management (All comms support including brochures, on screen comms, POS materials for Horeca, IQOS booths/kiosks, website, etc.)
• Liaise with digital team who manage 3rd party agency for delivery of digital media amplification by creating and implementing campaigns that will drive brand awareness, sales conversion and increase customer retention.
• Deployment across all touchpoints (Thematic campaigns) and accountable for quality of final deployments. Risk Management & content compliance to brand & legal requirements (and optimized for search and user experience)
• Develop and execute the consumer entertainment strategy: planning events, concerts content, defining project timelines, budgets and resources. Coordinate with vendors and other stakeholders to ensure the success of the events.
• Manage content development budget, in line with OB and RF. Content Versioning and A/B Testing and monitor content effectiveness - consumer F/B
• Participate in the Consumer Experience leadership team governance and provide input and recommendation to overall Consumer Experience short / long term plans as journey stage subject matter expert - Develop the consumer centricity mindset and consumer data driven decision making across the entire market/cluster organization
Who we're looking for:
• Bachelor's Degree with a minimum of 10 years of working experience in brand marketing / digital content making / publishing.
• Demonstrate excellent taste on creating or curating multiple types of content, and are well connected to various communities / media.
• Experience in engaging with different business stakeholders and influencing people; project management and communication, as well as some planning and budget skills are an asset, out of the box creative thinking passion.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.
Function
Commercial
Location
USA
City
Stamford CT
Type of Job
Permanent or regular
Number of Openings
1
Posted On
01-Jun-2023 Show more details...
Be a part of a revolutionary change
At PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
The Sr Manager of Brand and Content will define the local consumer segmentation and being the centerpiece to the development and deployment of online and offline content, marketing, and optimization. with the... objective to drive consistent positive customer relationship and business growth.
Responsible for communication & contents development and deployment of concept, master communications, visual guidelines for all portfolio-based projects (promos, campaigns, Launches, LEP offers, portfolio cycles) initiated by Portfolio, CXteams, and channel teams. This includes driving the project cross-functionally and ensuring deployment of omni-channel toolboxes and consistency of content.
Utilize adult consumer insights to generate relevant content and using a wide range of offline and online marketing touchpoints which includes Websites, CRM, SMS, social content, digital banners etc. to accelerate learning, experiencing, living, and sharing of consumers as well as creatively activating our database with the objective of delivering highly personalized messages and ability to dial up local relevance among different consumer segments. The position will also lead the consumer entertainment strategy & event management.
Your 'day to day':
• Lead the development of an agile communication strategy with input from consumer experience teams and channel teams. To develop periodic planned and unplanned content calendar, online and offline conversion program driven by personalized brand contents, in line with overall RRP commercialization strategy.
• Deploy mechanisms to make our databases more dynamic to allow targeting and personalization and setting KPIs in place- NPS. Cross-functional collaboration to adhere to regulatory requirements, including FDA submission.
• Manage 3rd party creative / content / social media agencies and work closely with digital team for architecture design, configuration, testing and deployment of contents via all available communication channels. Ideation and creation of communication collaterals that compel target audience into further actions.
• Lead for development of concept, Master communications, visual guidelines for portfolio promo communications and lead projects (of high complexity and provide supervision to AMM and Mk Exec). Online and Offline content strategy - contact point for OC for master assets. Offline & online content trans- creation and management (All comms support including brochures, on screen comms, POS materials for Horeca, IQOS booths/kiosks, website, etc.)
• Liaise with digital team who manage 3rd party agency for delivery of digital media amplification by creating and implementing campaigns that will drive brand awareness, sales conversion and increase customer retention.
• Deployment across all touchpoints (Thematic campaigns) and accountable for quality of final deployments. Risk Management & content compliance to brand & legal requirements (and optimized for search and user experience)
• Develop and execute the consumer entertainment strategy: planning events, concerts content, defining project timelines, budgets and resources. Coordinate with vendors and other stakeholders to ensure the success of the events.
• Manage content development budget, in line with OB and RF. Content Versioning and A/B Testing and monitor content effectiveness - consumer F/B
• Participate in the Consumer Experience leadership team governance and provide input and recommendation to overall Consumer Experience short / long term plans as journey stage subject matter expert - Develop the consumer centricity mindset and consumer data driven decision making across the entire market/cluster organization
Who we're looking for:
• Bachelor's Degree with a minimum of 10 years of working experience in brand marketing / digital content making / publishing.
• Demonstrate excellent taste on creating or curating multiple types of content, and are well connected to various communities / media.
• Experience in engaging with different business stakeholders and influencing people; project management and communication, as well as some planning and budget skills are an asset, out of the box creative thinking passion.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.
Function
Commercial
Location
USA
City
Stamford CT
Type of Job
Permanent or regular
Number of Openings
1
Posted On
01-Jun-2023 Show more details...
via Philip Morris International
schedule_type: Full-time
US Head of Retail Operations – Stamford, CT
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly
US Head of Retail Operations – Stamford, CT
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
Your ‘day to day’:
The US Head of Brand Retail is a business-critical role to establish and lead a National high growth network of branded retail touchpoints (IQOS Boutiques, IQOS Partners/Shop-in-shop... & Face-to-Face (F2F) coaches). This role is accountable for consistently delivering superior F2F experiences to LAS/LAU, at optimal density, that differentiates IQOS, grows brand superiority & supports efficient share growth. The role will deliver on commercial targets as well as inspiring advocates for the IQOS brand (NPS). Driving best-in-class experience in branded touchpoints will result in brand affinity having measurable, cascading market share impact for adjacent proximity channels (.com/Indirect Retail).
Key accountabilities:
Strategy:
• Develop and bring a truly innovative approach to a branded touchpoint strategy to rapidly build the IQOS client base and elevate brand desirability.
• Provide direct to consumer retail business acumen and build a US retail plan that inspires cross functional teams and attracts top partnership talent in the market
• Collaborate with Insights and global channel strategy teams to lead and deliver future footprint expansion opportunities, optimizations and innovation initiatives
• Achieve commercial targets and growth within a framework of consumer centricity, people centricity and brand desirability.
Sales/Marketing/ Operational excellence
• Delivery of an ownership experience and consumer delight vs. just a buying experience.
• Delivery of commercial programs, projects and corporate initiatives in branded retail touchpoints, creating a culture of clienteling, efficient operations and exceptional on-brand consumer experiences in-store.
• Collaborate with marketing and commercial teams to ensure strong traffic driving initiatives to branded channels
• Continuously optimize channel productivity and operational effectiveness to deliver against targets and maximize long-term store performance
• Set up End-to-end accountability across employees, contractors and commercial partners (including supplier management, 3rd party staff motivation, compliances, etc.)
• Set up and monitor the reporting and analytics, to identify and address experience gaps, service and product sales opportunities
• With support from global teams, owns the deployment of offline DtC systems (POS, clienteling, store locator, appointment booking, instore digital, etc)
• Collaborate with ecommerce head to deliver seamless and coherent O2Oconsumer journeys
• Participate in Commercial Operations leadership team governance, providing deep Direct to consumer channel expertise
Talent Leadership
• Hire, train and create a dynamic organization that develops the teams, the measurements, processes and systems to deliver on the ambition to deliver best in class F2F consumer engagement
• Ensure a high quality, engaged and skilled front line (directly or indirectly employed) leveraging all people management levers (communication, recognition, reward, training, performance management, etc.)
• Maintain excellent working relationships through exceptional stakeholder management using a hands-on approach, backed up by consumer & business insights, grounded in data.
Who we’re looking for:
Expertise in Direct-to-Consumer owned retail channels.
• Executive with min. 10+ years of experience in managing National retail for premium brands or Branded channels for Manufacturer/Retailer
• Direct to consumer leadership in Omnichannel structure for global brand
• Branded store retail Operations Management
• Experience in managed service third party environments
Solid experience in collecting and acting upon consumer feedback within own channel:
• Consumer Feedback & Consolidation
• Consumer Experience Management
Solid experience in managing relationship with third parties:
• Customer Service, Selling, Negotiation
• Third Party Partner Management
Solid foundations:
• Business Unit / General Management experience
• Strong business and financial acumen
• A risk taker, not afraid to experiment
• Strikes the right balance between strategic thinking and operational excellence
• Leads and mentors retail teams to deliver best in class retail experiences
• Client centric with propensity to drive Insights and Analytics into Action
• Project Management & Agile ways of working
• FMCG/consumer electronics /familiar with regulatory environments
Must be legally authorized to work in the U.S.
Annual Base Salary Range: $185,000 - $260,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
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Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.
Your ‘day to day’:
The US Head of Brand Retail is a business-critical role to establish and lead a National high growth network of branded retail touchpoints (IQOS Boutiques, IQOS Partners/Shop-in-shop... & Face-to-Face (F2F) coaches). This role is accountable for consistently delivering superior F2F experiences to LAS/LAU, at optimal density, that differentiates IQOS, grows brand superiority & supports efficient share growth. The role will deliver on commercial targets as well as inspiring advocates for the IQOS brand (NPS). Driving best-in-class experience in branded touchpoints will result in brand affinity having measurable, cascading market share impact for adjacent proximity channels (.com/Indirect Retail).
Key accountabilities:
Strategy:
• Develop and bring a truly innovative approach to a branded touchpoint strategy to rapidly build the IQOS client base and elevate brand desirability.
• Provide direct to consumer retail business acumen and build a US retail plan that inspires cross functional teams and attracts top partnership talent in the market
• Collaborate with Insights and global channel strategy teams to lead and deliver future footprint expansion opportunities, optimizations and innovation initiatives
• Achieve commercial targets and growth within a framework of consumer centricity, people centricity and brand desirability.
Sales/Marketing/ Operational excellence
• Delivery of an ownership experience and consumer delight vs. just a buying experience.
• Delivery of commercial programs, projects and corporate initiatives in branded retail touchpoints, creating a culture of clienteling, efficient operations and exceptional on-brand consumer experiences in-store.
• Collaborate with marketing and commercial teams to ensure strong traffic driving initiatives to branded channels
• Continuously optimize channel productivity and operational effectiveness to deliver against targets and maximize long-term store performance
• Set up End-to-end accountability across employees, contractors and commercial partners (including supplier management, 3rd party staff motivation, compliances, etc.)
• Set up and monitor the reporting and analytics, to identify and address experience gaps, service and product sales opportunities
• With support from global teams, owns the deployment of offline DtC systems (POS, clienteling, store locator, appointment booking, instore digital, etc)
• Collaborate with ecommerce head to deliver seamless and coherent O2Oconsumer journeys
• Participate in Commercial Operations leadership team governance, providing deep Direct to consumer channel expertise
Talent Leadership
• Hire, train and create a dynamic organization that develops the teams, the measurements, processes and systems to deliver on the ambition to deliver best in class F2F consumer engagement
• Ensure a high quality, engaged and skilled front line (directly or indirectly employed) leveraging all people management levers (communication, recognition, reward, training, performance management, etc.)
• Maintain excellent working relationships through exceptional stakeholder management using a hands-on approach, backed up by consumer & business insights, grounded in data.
Who we’re looking for:
Expertise in Direct-to-Consumer owned retail channels.
• Executive with min. 10+ years of experience in managing National retail for premium brands or Branded channels for Manufacturer/Retailer
• Direct to consumer leadership in Omnichannel structure for global brand
• Branded store retail Operations Management
• Experience in managed service third party environments
Solid experience in collecting and acting upon consumer feedback within own channel:
• Consumer Feedback & Consolidation
• Consumer Experience Management
Solid experience in managing relationship with third parties:
• Customer Service, Selling, Negotiation
• Third Party Partner Management
Solid foundations:
• Business Unit / General Management experience
• Strong business and financial acumen
• A risk taker, not afraid to experiment
• Strikes the right balance between strategic thinking and operational excellence
• Leads and mentors retail teams to deliver best in class retail experiences
• Client centric with propensity to drive Insights and Analytics into Action
• Project Management & Agile ways of working
• FMCG/consumer electronics /familiar with regulatory environments
Must be legally authorized to work in the U.S.
Annual Base Salary Range: $185,000 - $260,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking. For more information, please visit www.pmi.com and www.pmiscience.com.
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