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PhoenixNAP
Organization
PhoenixNAP is a globally recognized IT solutions provider that offers an array of reliable and secure services. The website serves as a platform to showcase the company's offerings, including colocation hosting, cloud solutions, and managed services. With multiple data centers spread across the United States and Europe, PhoenixNAP ensures superb network connectivity and data protection. The website highlights PhoenixNAP's commitment to delivering scalable and innovative solutions that meet the unique needs of businesses. It also emphasizes their focus on maintaining industry-leading security standards, making them a trusted partner for companies looking to harness the power of advanced technology.
The building is purpose-built and meets the highest standards for security and energy-efficiency.phoenixnap.comSelected as the first AWS Direct Connect location in the region, phoenixNAP is the only facility that can provide dedicated connections to Amazon cloud services.
Providing robust network protection through an intuitive interface, GoodAccess adds a critical security layer to a corporate infrastructure.benzinga.comAs a phoenxiNAP recommended Cloud VPN option, GoodAccess can be easily deployed on top of Bare Metal Cloud and other phoenixNAP's infrastructure solutions.
While vertical CPU scaling on FlexServers was previously possible with a reboot, the new 3rd Gen Intel Xeon Scalable processors will allow this to be done on the fly.prweb.comThe latest generation processors will expand the capabilities of phoenixNAP’s FlexServers, the world’s only solution that enables vertical CPU scaling using Intel Speed Select technology.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityPhoenix, Arizona
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Latitude\Longitude33.4475 / -112.087 Google Map
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Traffic rank#23,515 Site Rank
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Site age15 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded2009
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HeadquartersPhoenix
Traffic rank
#23,515
#23,515
Site age
15 yrs
15 yrs
Location
United States
United States
Popular Questions for PhoenixNAP
Newest job postings for PhoenixNAP
via ZipRecruiter
schedule_type: Full-time
A Network Operations Center Technician I is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to... hardware, fiber, networking, servers, NAS, and related
A Network Operations Center Technician I is the technical liaison between the technology teams, customer and the 24x7 Data Center Environment. As a data center technician, you will be responsible for providing on-site data center escalation support for mission-critical equipment. You can provision and troubleshoot a range of data center infrastructure components including, but not limited to... hardware, fiber, networking, servers, NAS, and related equipment. You are efficient at collaborating and troubleshooting complex technical issues through Chat, Phone, and Email. You know how to innovate and make decisions on your own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes and introduce automation with aim towards simplification.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Must be able to work long shifts including nights and weekends. Must have demonstrated expertise in enterprise hardware installation, troubleshooting and repair in two or more of these areas:
• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) for all tickets, emails & chats.
• Hardware installation, including device labeling, power connectivity and network cable connectivity.
• Complete hardware support work orders involving hardware, cabling, troubleshooting and break-fix.
• Provide smart-hands assistance as required for customers within specified SLA response times.
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor.
• Detailed and thorough documentation and record keeping.
• Strong working knowledge with server and network hardware/components.
• Data center productivity and support tools, applications, and software including but not limited to (Windows, Linux, SSH, RDP, Putty, KVM, IPMI, Terminal, etc.)
• Provide vendor and client escorts as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
KNOWLEDGE, SKILLS AND ABILITIES:
• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop, and implement project process improvement(s).
• General knowledge of server/network equipment and software support configurations.
• Basic understanding of data center power distribution and data center best practices.
• Strong aptitude for independent working environment and high productivity rate.
• Must possess proven problem-solving skills, critical thinking skills and the ability to see tasks through to completion.
• Must be able to work from a ladder, in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Ability to sit, stand, kneel or squat for long periods of time.
• Is comfortable working in a fast-paced environment and multi-tasking
• Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as server tones.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
• Must possess at least a High School diploma or GED equivalency.
• Two (2) years’ minimum of data center experience.
• Excellent communication and customer relationship skills.
• Any server, OS, Network, or data center certifications are a plus.
• Must be proficient with Microsoft Word & Excel.
Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises
Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.
Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
To learn more click here: www.employment.phoenixnap.com Show more details...
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Must be able to work long shifts including nights and weekends. Must have demonstrated expertise in enterprise hardware installation, troubleshooting and repair in two or more of these areas:
• Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) for all tickets, emails & chats.
• Hardware installation, including device labeling, power connectivity and network cable connectivity.
• Complete hardware support work orders involving hardware, cabling, troubleshooting and break-fix.
• Provide smart-hands assistance as required for customers within specified SLA response times.
• Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor.
• Detailed and thorough documentation and record keeping.
• Strong working knowledge with server and network hardware/components.
• Data center productivity and support tools, applications, and software including but not limited to (Windows, Linux, SSH, RDP, Putty, KVM, IPMI, Terminal, etc.)
• Provide vendor and client escorts as needed.
• Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
KNOWLEDGE, SKILLS AND ABILITIES:
• Must be self-motivated, detail oriented, positive in approach, professional and help create, develop, and implement project process improvement(s).
• General knowledge of server/network equipment and software support configurations.
• Basic understanding of data center power distribution and data center best practices.
• Strong aptitude for independent working environment and high productivity rate.
• Must possess proven problem-solving skills, critical thinking skills and the ability to see tasks through to completion.
• Must be able to work from a ladder, in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Ability to sit, stand, kneel or squat for long periods of time.
• Is comfortable working in a fast-paced environment and multi-tasking
• Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as server tones.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
• Must possess at least a High School diploma or GED equivalency.
• Two (2) years’ minimum of data center experience.
• Excellent communication and customer relationship skills.
• Any server, OS, Network, or data center certifications are a plus.
• Must be proficient with Microsoft Word & Excel.
Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises
Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.
Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
To learn more click here: www.employment.phoenixnap.com Show more details...
via ZipRecruiter
posted_at: 22 days agoschedule_type: Full-time
POSITION PURPOSE:
This position is focused on keeping customer expectations and department practices in line with corporate policies through supervision of a NOC Services team. This includes monitoring and following up on complaints, coordinating with other departments and working with the NOC Manager in developing policies and procedures that further departmental goals...
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provide direction, leadership
POSITION PURPOSE:
This position is focused on keeping customer expectations and department practices in line with corporate policies through supervision of a NOC Services team. This includes monitoring and following up on complaints, coordinating with other departments and working with the NOC Manager in developing policies and procedures that further departmental goals...
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provide direction, leadership and supervision of NOC personnel, consisting of 6 – 8 people;
• Develop, mentor and train staff; seek to improve processes and procedures with the goal of delivering the highest level of service to our customers;
• Develop, document, implement and maintain processes and procedures for the day-to-day operations with NOC Management’s guidance.
• Promote a strong culture committed to service quality through the successful execution of repeatable, well-designed processes.
• Monitor the status of alerts, tickets and processes to ensure tasks are being completed timely;
• Communicate policy and procedural changes;
• Make recommendations for changes and improvements and communicate to NOC management;
• Generate reports for management in regards to service availability, uptime, and adherence to Standard Operating Procedures, Customer issues and SLAs etc.;
• Assist NOC Manager with managing company prioritized projects.
• Meet and/or exceed and maintain service levels as assigned by management.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, initiatives and routine administration tasks
• Maintain communication with NOC management to ensure issues are resolved;
• Develop and drive improvements to processes and procedures utilizing root cause analysis.
• Identify and interview candidate(s) for the network operations team when needed
• Ensure that NOC Technicians are working issues as efficiently and accurately as possible to meet departmental utilization standards;
• Daily review of the NOC Shift Turnover Report to ensure that tasks and projects are consistently completed on time
• Assist with administering performance reviews, mentoring and training staff.
While this will primarily be a first shift role, due to necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings.
QUALIFICATIONS:
• Minimum of 4 years’ experience in a supervisory/lead role, supervising technical and operational staff;
• Bachelor’s degree or equivalent experience/training;
• General knowledge of system integration and networking architectures;
• General knowledge with IP switched/router/based networks;
• General knowledge of Windows Server 2008, active directory, group policy, UNIX/Linux and Storage Technologies;
• General knowledge of web environments and architectures along with knowledge of HTTP, FTP, DNS, and other Internet protocols
• Excellent written and verbal communication skills;
• Excellent analytic, organization and facilitation skills;
• Ability to manage multiple projects simultaneously
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.
• Ability to successfully interface with a wide range of personnel within the organization.
• Self-driven with a take charge attitude while exercising good judgment in a rapid paced environment
• Managed Services support experience preferred
• ITIL methodologies and/or certification preferred
• Project Management methodologies and experience
Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises
Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.
Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
To learn more click here: www.employment.phoenixnap.com Show more details...
This position is focused on keeping customer expectations and department practices in line with corporate policies through supervision of a NOC Services team. This includes monitoring and following up on complaints, coordinating with other departments and working with the NOC Manager in developing policies and procedures that further departmental goals...
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provide direction, leadership and supervision of NOC personnel, consisting of 6 – 8 people;
• Develop, mentor and train staff; seek to improve processes and procedures with the goal of delivering the highest level of service to our customers;
• Develop, document, implement and maintain processes and procedures for the day-to-day operations with NOC Management’s guidance.
• Promote a strong culture committed to service quality through the successful execution of repeatable, well-designed processes.
• Monitor the status of alerts, tickets and processes to ensure tasks are being completed timely;
• Communicate policy and procedural changes;
• Make recommendations for changes and improvements and communicate to NOC management;
• Generate reports for management in regards to service availability, uptime, and adherence to Standard Operating Procedures, Customer issues and SLAs etc.;
• Assist NOC Manager with managing company prioritized projects.
• Meet and/or exceed and maintain service levels as assigned by management.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, initiatives and routine administration tasks
• Maintain communication with NOC management to ensure issues are resolved;
• Develop and drive improvements to processes and procedures utilizing root cause analysis.
• Identify and interview candidate(s) for the network operations team when needed
• Ensure that NOC Technicians are working issues as efficiently and accurately as possible to meet departmental utilization standards;
• Daily review of the NOC Shift Turnover Report to ensure that tasks and projects are consistently completed on time
• Assist with administering performance reviews, mentoring and training staff.
While this will primarily be a first shift role, due to necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings.
QUALIFICATIONS:
• Minimum of 4 years’ experience in a supervisory/lead role, supervising technical and operational staff;
• Bachelor’s degree or equivalent experience/training;
• General knowledge of system integration and networking architectures;
• General knowledge with IP switched/router/based networks;
• General knowledge of Windows Server 2008, active directory, group policy, UNIX/Linux and Storage Technologies;
• General knowledge of web environments and architectures along with knowledge of HTTP, FTP, DNS, and other Internet protocols
• Excellent written and verbal communication skills;
• Excellent analytic, organization and facilitation skills;
• Ability to manage multiple projects simultaneously
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.
• Ability to successfully interface with a wide range of personnel within the organization.
• Self-driven with a take charge attitude while exercising good judgment in a rapid paced environment
• Managed Services support experience preferred
• ITIL methodologies and/or certification preferred
• Project Management methodologies and experience
Company DescriptionPhoenixNAP is a privately held organization of operational, networking and management professionals that have worked in the datacenter and IT fields since the early 1990s. The company employs a unique approach to providing flexible data center solutions that are tailored to meet the differing needs of small businesses and large enterprises
Phoenix is an ideal location for a data center because it is in an area not prone to natural disasters, there is a relatively low cost for power, and the city and region are very supportive of the high-tech industry. However, though Phoenix is home to numerous single tenant data centers, a lack of multi-tenant facilities in the area with available space and power presented a market need. PhoenixNAP is meeting that need while simultaneously addressing another market concern by establishing a true network access point for the city, state, and Southwestern United States region. PhoenixNAP operates a not-for-profit public peering exchange, enabling carriers to peer with one another to limit backhauling traffic to other cities across the country, and offer data center clients' additional connectivity options.
Through a unique approach to designs that maximize efficiencies, PhoenixNAP is able to keep operational costs in check and pass additional captured savings on to its clients. PhoenixNAP has the available space, necessary power, efficient cooling, versatile connectivity, and multi-faceted security of a next generation data center.
To learn more click here: www.employment.phoenixnap.com Show more details...
via TechJobs
schedule_type: Full-time
phoenixNAP is a global IT services provider offering progressive Infrastructure-as-a-Service solutions from locations worldwide. It makes enterprise-grade technology available on a pay-per-use model for greater cost savings and offers customizable solutions to meet even the most sophisticated needs.
Bare Metal Cloud is a cloud native-ready dedicated platform built to enable automated... provisioning of physical servers and is a cost-efficient solution
phoenixNAP is a global IT services provider offering progressive Infrastructure-as-a-Service solutions from locations worldwide. It makes enterprise-grade technology available on a pay-per-use model for greater cost savings and offers customizable solutions to meet even the most sophisticated needs.
Bare Metal Cloud is a cloud native-ready dedicated platform built to enable automated... provisioning of physical servers and is a cost-efficient solution that facilitates building, deploying, and scaling apps from startup to enterprise. Our teams rely on automation to accelerate sprint cycles and ensue error-prone deployment builds. Understanding the needs of modern IT teams, we created a solution to help code, test, and release new features faster.
Location: Malta, Serbia, Remote (+/-3 hours CET)
Working Hours: Monday to Friday (40 hours)
As a Senior QA Automation Engineer, you will understand and drive API and GUI testing on component, end-to-end and UI levels through cutting-edge technologies and innovative quality solutions.
Working hand in hand with the DevOps Software Engineers, you will be involved in the whole development life cycle i.e., every feature and product that is rolled out for Bare Metal Cloud. You will also work closely with Site Reliability Engineers, Architects, Scrum Masters, and Product Owners to support teams that develop API-first products in an iterative and collaborative manner.
Tech stack/frameworks/methodologies that you will use: Java, Rest Assured, Awaitility, Mocking, Gitlab, Selenium, TestNG, JUnit, Maven, Git, JIRA
Key Job Responsibilities:
• Develop and automate tests for APIs in containerized infrastructure environments
• Develop and automate tests for frontend UI
• Troubleshooting and debugging failed automated test scripts
• Actively participating in analyzing test basis, brainstorming sessions and other relevant meetings
• Research, perform proof-of-concept and implement QA methods to improve test automation, increase test coverage and reduce risks
• Act as an intermediary between the Dev team and Quality Assurance to ensure alignment of testing strategies and standards
Key Skills:
• 3 + years’ experience in a similar position
• Experience with Java programming language
• Experience with API testing for distributed software systems
• Experience with browser automation frameworks such as Selenium
• Experience with testing frameworks such as Junit or TestNG
• Experience with agile development and Scrum methodology
• Experience with project management tools such as JIRA
• Experience with DevOps methodology is a plus
• Experience with CICD tools, such as Gitlab is a plus
• History of successful research and proof-of-concept of new technology
• Good communication, collaborative and problem-solving skills
This is an exciting opportunity to continue your professional development and make impactful contributions working with a highly innovative and creative team, in a dynamic environment using the latest technologies, methodologies, and frameworks Show more details...
Bare Metal Cloud is a cloud native-ready dedicated platform built to enable automated... provisioning of physical servers and is a cost-efficient solution that facilitates building, deploying, and scaling apps from startup to enterprise. Our teams rely on automation to accelerate sprint cycles and ensue error-prone deployment builds. Understanding the needs of modern IT teams, we created a solution to help code, test, and release new features faster.
Location: Malta, Serbia, Remote (+/-3 hours CET)
Working Hours: Monday to Friday (40 hours)
As a Senior QA Automation Engineer, you will understand and drive API and GUI testing on component, end-to-end and UI levels through cutting-edge technologies and innovative quality solutions.
Working hand in hand with the DevOps Software Engineers, you will be involved in the whole development life cycle i.e., every feature and product that is rolled out for Bare Metal Cloud. You will also work closely with Site Reliability Engineers, Architects, Scrum Masters, and Product Owners to support teams that develop API-first products in an iterative and collaborative manner.
Tech stack/frameworks/methodologies that you will use: Java, Rest Assured, Awaitility, Mocking, Gitlab, Selenium, TestNG, JUnit, Maven, Git, JIRA
Key Job Responsibilities:
• Develop and automate tests for APIs in containerized infrastructure environments
• Develop and automate tests for frontend UI
• Troubleshooting and debugging failed automated test scripts
• Actively participating in analyzing test basis, brainstorming sessions and other relevant meetings
• Research, perform proof-of-concept and implement QA methods to improve test automation, increase test coverage and reduce risks
• Act as an intermediary between the Dev team and Quality Assurance to ensure alignment of testing strategies and standards
Key Skills:
• 3 + years’ experience in a similar position
• Experience with Java programming language
• Experience with API testing for distributed software systems
• Experience with browser automation frameworks such as Selenium
• Experience with testing frameworks such as Junit or TestNG
• Experience with agile development and Scrum methodology
• Experience with project management tools such as JIRA
• Experience with DevOps methodology is a plus
• Experience with CICD tools, such as Gitlab is a plus
• History of successful research and proof-of-concept of new technology
• Good communication, collaborative and problem-solving skills
This is an exciting opportunity to continue your professional development and make impactful contributions working with a highly innovative and creative team, in a dynamic environment using the latest technologies, methodologies, and frameworks Show more details...
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