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via Indeed
posted_at: 20 hours agoschedule_type: Full-timesalary: 35.62–54.42 an hour
Oklahoma City, OK, United States
BE THE FIRST TO APPLY
JOB DESCRIPTION
$35.62 - $54.42 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
JOB SUMMARY
This position is located in the Customer Service Division of the Utilities Department with
Oklahoma City, OK, United States
BE THE FIRST TO APPLY
JOB DESCRIPTION
$35.62 - $54.42 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
JOB SUMMARY
This position is located in the Customer Service Division of the Utilities Department with the City of Oklahoma City and is under the direction of the superintendent. The Customer Service Quality Improvement Planner develops and implements operations plans to ensure business continuity and attainment of service level standards through the management and coordination of program improvements, system implementations and upgrades. The employee serves as a liaison with outside contractors and other City employees and supervises the activities of professional, training and clerical staff. The employee is responsible for monitoring and... evaluating organizational performance and formulating recommended business improvements to produce continuous quality improvement services. This position is also responsible for identifying and obtaining the necessary data and analyses to produce operational metrics and key performance indicators. Essential job functions include: functionally supervising staff, which includes prioritizing and coordinating work; ensuring project schedules and deadlines are established, communicated and achieved; managing projects and coordinating complex planning activities across multiple work groups and divisions; representing the division head on projects and committees; participating in proposal development for solicitation of professional services and technical solutions; ensuring the development of training materials, training plans and job progression programs for all divisional classifications; evaluating and escalating system performance or technical issues to the appropriate party for resolution; scheduling and coordinating planned system interruptions to ensure minimal impact to customer-facing services; monitoring and improving established quality assurance protocols; and establishing a continuous improvement program to identify initiatives which improve customer experience and satisfaction. This position has regular contact with other department staff, City personnel, contractors, and consultants to explain and clarify information, and provide support and direction related to assigned projects. Work products are subject to review by conferences, staff reports, and observations concerning the status of projects.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS
• Knowledge of and skill in applying best practices in governmental administration and management.
• Knowledge of and skill in managing call center systems and software, including telephony, workforce management and CIS solutions.
• Knowledge of and skill in applying project management principles and methodologies.
• Knowledge of information technology project design and implementation practices.
• Skill in problem solving.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to prepare clear and concise reports.
• Ability to establish effective working relationships.
• Willingness to assume responsibility for work performed and decisions made.
DEPARTMENTAL PREFERENCES
• Minimum of a bachelor’s degree in Business, Public Administration, Management, or related field; and 3 years’ experience evaluating organizational performance and recommending and implementing improvements; OR
• An associate degree or 64 credit hours in college towards a degree in Business, Public Administration, Management, or related field; and 5 years’ experience evaluating organizational performance and recommending and implementing improvements.
WORKING CONDITIONS
• Primarily indoors in a climate-controlled environment.
• Occasionally required to work beyond normal work hours or to change work hours when conducting training, system analysis or implementation.
• Occasional local and out-of-town travel.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Arm and hand steadiness and finger dexterity enough to operate equipment such as keyboard, telephone, etc.
• Near vision enough to read written and machine generated documents such as computer-generated reports, standardized forms, video display terminal, etc.
• Speech and hearing enough to communicate in person and by telephone.
OTHER DETAILS
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
Note: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.
ABOUT US
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people.
ABOUT THE TEAM
Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.
JOB INFO
Job Identification
598
Job Category
Customer Service
Posting Date
06/27/2023, 12:01 AM
Apply Before
07/11/2023, 11:59 PM
Job Schedule
Full time
Locations
1 N WALKER AVE, OKLAHOMA CITY, OK, 73102, US Show more details...
BE THE FIRST TO APPLY
JOB DESCRIPTION
$35.62 - $54.42 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
JOB SUMMARY
This position is located in the Customer Service Division of the Utilities Department with the City of Oklahoma City and is under the direction of the superintendent. The Customer Service Quality Improvement Planner develops and implements operations plans to ensure business continuity and attainment of service level standards through the management and coordination of program improvements, system implementations and upgrades. The employee serves as a liaison with outside contractors and other City employees and supervises the activities of professional, training and clerical staff. The employee is responsible for monitoring and... evaluating organizational performance and formulating recommended business improvements to produce continuous quality improvement services. This position is also responsible for identifying and obtaining the necessary data and analyses to produce operational metrics and key performance indicators. Essential job functions include: functionally supervising staff, which includes prioritizing and coordinating work; ensuring project schedules and deadlines are established, communicated and achieved; managing projects and coordinating complex planning activities across multiple work groups and divisions; representing the division head on projects and committees; participating in proposal development for solicitation of professional services and technical solutions; ensuring the development of training materials, training plans and job progression programs for all divisional classifications; evaluating and escalating system performance or technical issues to the appropriate party for resolution; scheduling and coordinating planned system interruptions to ensure minimal impact to customer-facing services; monitoring and improving established quality assurance protocols; and establishing a continuous improvement program to identify initiatives which improve customer experience and satisfaction. This position has regular contact with other department staff, City personnel, contractors, and consultants to explain and clarify information, and provide support and direction related to assigned projects. Work products are subject to review by conferences, staff reports, and observations concerning the status of projects.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS
• Knowledge of and skill in applying best practices in governmental administration and management.
• Knowledge of and skill in managing call center systems and software, including telephony, workforce management and CIS solutions.
• Knowledge of and skill in applying project management principles and methodologies.
• Knowledge of information technology project design and implementation practices.
• Skill in problem solving.
• Ability to communicate clearly and effectively, both orally and in writing.
• Ability to prepare clear and concise reports.
• Ability to establish effective working relationships.
• Willingness to assume responsibility for work performed and decisions made.
DEPARTMENTAL PREFERENCES
• Minimum of a bachelor’s degree in Business, Public Administration, Management, or related field; and 3 years’ experience evaluating organizational performance and recommending and implementing improvements; OR
• An associate degree or 64 credit hours in college towards a degree in Business, Public Administration, Management, or related field; and 5 years’ experience evaluating organizational performance and recommending and implementing improvements.
WORKING CONDITIONS
• Primarily indoors in a climate-controlled environment.
• Occasionally required to work beyond normal work hours or to change work hours when conducting training, system analysis or implementation.
• Occasional local and out-of-town travel.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Arm and hand steadiness and finger dexterity enough to operate equipment such as keyboard, telephone, etc.
• Near vision enough to read written and machine generated documents such as computer-generated reports, standardized forms, video display terminal, etc.
• Speech and hearing enough to communicate in person and by telephone.
OTHER DETAILS
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
Note: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.
ABOUT US
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people.
ABOUT THE TEAM
Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.
JOB INFO
Job Identification
598
Job Category
Customer Service
Posting Date
06/27/2023, 12:01 AM
Apply Before
07/11/2023, 11:59 PM
Job Schedule
Full time
Locations
1 N WALKER AVE, OKLAHOMA CITY, OK, 73102, US Show more details...
via Indeed
posted_at: 20 hours agoschedule_type: Full-timesalary: 29.29–44.76 an hour
Oklahoma City, OK, United States
JOB DESCRIPTION...
$29.29 - $44.76 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order
Oklahoma City, OK, United States
JOB DESCRIPTION...
$29.29 - $44.76 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division’s Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.
JOB SUMMARY
This position is located in the Airport Data Systems section of the Administration Division of the Airports Department within the City of Oklahoma City and is under the direction of an immediate supervisor. The Systems Support Specialist I is an entry level professional requiring previously acquired knowledge of technical information systems and various computer hardware and software environments. Incumbents support a range of Information Technology programs including Client Support, Network and Communications Infrastructure, Public Safety Communications, and Information Security. Essential job functions include: providing technical support for enterprise level hardware components and software; troubleshooting system components; and implementing new and replacement systems. Work assignments are given under the direction of a supervisor. Work efforts and final products are reviewed at the discretion of the supervisor.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS—GENERAL
• Possession of a valid driver license (Operator).
JOB REQUIREMENTS—CUSTOMER SUPPORT
• Knowledge of best practices in providing technical support to a large enterprise workforce.
• Skill in the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices.
JOB REQUIREMENTS—INFRASTRUCTURE SUPPORT
• Knowledge of Enterprise Infrastructure including, but not limited to virtualization, software defined networking, and securing Enterprise Server/Network services.
• Knowledge of and skill supporting Enterprise Systems stability, security, and integrity in an Enterprise Domain using administrative tools.
WORKING CONDITIONS
• Primarily indoors in a climate-controlled environment.
• Occasionally required to work beyond normal work hours or to change work hours when conducting training or systems analyses.
• Occasional local and out-of-town travel.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Strength enough to frequently lift, push, pull or carry computer/network infrastructure components weighing up to 50 pounds without mechanical assistance.
• Arm-hand dexterity enough to demonstrate and operate keyboards, small diagnostic equipment, remove and replace small components from computer systems, network cabling, or other related hardware configurations, etc.
• Near vision enough to read training manuals, small component labeling on computer hardware components such as motherboards, expansion slot cards, chipsets, etc.
• Hearing enough to understand and communicate by telephone and in person.
• Speech enough to communicate by telephone and in person when conducting training or providing assistance.
• Body dexterity to climb, bend, twist, and crawl in small or confined spaces.
OTHER DETAILS
Note: Employees assigned to the Airports Department must successfully pass a thorough TSA background check, including fingerprinting.
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
Note: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.
ABOUT US
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people.
ABOUT THE TEAM
Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.
JOB INFO
Job Identification
561
Job Category
Applications and Systems Support
Posting Date
06/27/2023, 12:01 AM
Apply Before
07/12/2023, 11:59 PM
Job Schedule
Full time
Locations
7100 TERMINAL DR, OKLAHOMA CITY, OK, 73159, US Show more details...
JOB DESCRIPTION...
$29.29 - $44.76 Hourly
Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.
This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023, in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division’s Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.
JOB SUMMARY
This position is located in the Airport Data Systems section of the Administration Division of the Airports Department within the City of Oklahoma City and is under the direction of an immediate supervisor. The Systems Support Specialist I is an entry level professional requiring previously acquired knowledge of technical information systems and various computer hardware and software environments. Incumbents support a range of Information Technology programs including Client Support, Network and Communications Infrastructure, Public Safety Communications, and Information Security. Essential job functions include: providing technical support for enterprise level hardware components and software; troubleshooting system components; and implementing new and replacement systems. Work assignments are given under the direction of a supervisor. Work efforts and final products are reviewed at the discretion of the supervisor.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.
JOB REQUIREMENTS—GENERAL
• Possession of a valid driver license (Operator).
JOB REQUIREMENTS—CUSTOMER SUPPORT
• Knowledge of best practices in providing technical support to a large enterprise workforce.
• Skill in the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices.
JOB REQUIREMENTS—INFRASTRUCTURE SUPPORT
• Knowledge of Enterprise Infrastructure including, but not limited to virtualization, software defined networking, and securing Enterprise Server/Network services.
• Knowledge of and skill supporting Enterprise Systems stability, security, and integrity in an Enterprise Domain using administrative tools.
WORKING CONDITIONS
• Primarily indoors in a climate-controlled environment.
• Occasionally required to work beyond normal work hours or to change work hours when conducting training or systems analyses.
• Occasional local and out-of-town travel.
Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Strength enough to frequently lift, push, pull or carry computer/network infrastructure components weighing up to 50 pounds without mechanical assistance.
• Arm-hand dexterity enough to demonstrate and operate keyboards, small diagnostic equipment, remove and replace small components from computer systems, network cabling, or other related hardware configurations, etc.
• Near vision enough to read training manuals, small component labeling on computer hardware components such as motherboards, expansion slot cards, chipsets, etc.
• Hearing enough to understand and communicate by telephone and in person.
• Speech enough to communicate by telephone and in person when conducting training or providing assistance.
• Body dexterity to climb, bend, twist, and crawl in small or confined spaces.
OTHER DETAILS
Note: Employees assigned to the Airports Department must successfully pass a thorough TSA background check, including fingerprinting.
Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.
Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.
Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.
If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.
If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.
Note: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.
ABOUT US
Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people.
ABOUT THE TEAM
Join our team and build a fulfilling career of public service in a diverse and inclusive workplace, alongside talented, hardworking, and dedicated coworkers who provide essential services to thousands of residents and visitors every day. As a City of Oklahoma City employee, you will earn competitive pay, have job stability, grow personally and professionally, and make a difference in your community. To learn more about our departments and the services they provide, go to okc.gov.
JOB INFO
Job Identification
561
Job Category
Applications and Systems Support
Posting Date
06/27/2023, 12:01 AM
Apply Before
07/12/2023, 11:59 PM
Job Schedule
Full time
Locations
7100 TERMINAL DR, OKLAHOMA CITY, OK, 73159, US Show more details...
via Government Jobs
schedule_type: Full-timesalary: 20.90–32.40 an hour
NOTE: The normal starting salary for this position is $20.90/hourly. A higher salary may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1... et seq., (OSCN 2019), effective August 29, 2019.
NOTE: The normal starting salary for this position is $20.90/hourly. A higher salary may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1... et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
This job is located in the Inspection Services Section of the Development Center in the Development Services Department with The City of Oklahoma City. However, an eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. This position is under the direction of an immediate supervisor. Journeyman level skill and knowledge relevant to the electrical field must be acquired prior to assuming the duties of this position. Essential job functions include: traveling to various construction sites to conduct rough and final electrical inspections relating to electric wiring construction, installation, repair, alteration; and maintenance of electric wiring, apparatus and fixtures to ensure compliance with safety and quality regulations as are specified and required by the Oklahoma City Electrical Codes. The incumbent is responsible for ensuring that electrical systems are properly installed in order to provide for the safety, health and welfare of the general public. All electrical inspections are performed independently with unusual problems or situations referred to the Electrical Inspector II and/or the Chief Electrical Inspector. The employee must exhibit tact and diplomacy in communicating with citizens, contractors, building owners or managers, and departmental personnel concerning relevant aspects of work performed. Work products are periodically reviewed at the discretion of the Electrical Inspector II and/or Chief Electrical Inspector.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard and Reserve Forces who are not currently employed full-time by the City of Oklahoma City shall receive five (5) points added to the passing score on an initial selection process. Qualified applicants must upload a copy of their DD Form 214 or NGB Form 22 indicating discharge type/character of service at the time of application.
• Knowledge of the current adopted Oklahoma City Electrical Codes and Standards.
• Knowledge of proper materials and devices used in electrical construction.
• Knowledge of and skill in following safety procedures.
• Skill in reading and interpreting blueprints, plans, and drawings.
• Skill in assessing the overall condition of different electrical systems.
• Skill in using standard office equipment.
• Skill in recording information accurately.
• Skill in communicating verbally and in writing using tact and diplomacy.
• Ability to interpret, explain, and apply knowledge of electrical codes to work performed.
• Ability to conduct rough, ground, and final inspections.
• Ability to work independently in the performance of assigned tasks.
• Ability and willingness to make objective decisions.
• Possession of a current State of Oklahoma Electrical Journeyman License. *
• Possession of a current State of Oklahoma Electrical Inspector License. *
• Minimum of 5 years' experience as a licensed Journeyman Electrician, Electrical Contractor or Electrical Inspector. **
• Possession of valid driver license (Operator License).
• Note: Licenses must be issued by the State of Oklahoma or a state having reciprocity with the State of Oklahoma.
• *Note: City Ordinance (Chapter 18 Electrical Code, Section 18-22) requires that the employee shall have at least five years' experience as a licensed electrical contractor or journeyman in a municipality of 20,000 or larger population or have at least five years' experience as an electrical inspector in a municipality of 20,000 or larger population. The Electrical Inspector I shall hold at least a current State electrical journeyman license and possess a current State electrical inspector license.
The Electrical Inspector I shall not be interested directly or indirectly in any electrical business within the City. The Electrical Inspector I shall not perform any electrical work within the City.
State Law and/or City Ordinance require that the employee possess or obtain a permanent State Electrical Inspector License within one year. If an individual is selected who does not possess a permanent State Electrical Inspector License, that individual will be classified as a Provisional Trades Inspector and be compensated at the Provisional Trades Inspector salary range until such time as the license is obtained. Continued employment is contingent upon obtaining a State Electrical Inspector License within one year from the date of hire.
WORKING CONDITIONS
• Inside and outside; exposed to heat, cold, humidity, rain, etc.
• Possibility of falls from working on and around slippery surfaces such as construction sites after it has rained, snowed, etc.
• Will work from ladders, floors with no surrounding walls, etc., 12 feet or more above ground level.
• Will be working near moving machinery, power tools, and vehicles in motion.
• Exposed to steady and fairly loud noises from machinery and equipment used at construction sites.
• Exposed to large amounts of dust when performing inspections at construction sites.
• Possibility of exposure to x-rays when conducting inspections of hospitals; and possible exposure to microwaves when inspecting television and radio stations.
• Possibility of severe electrical shock when inspecting electrical connections that handle electrical power up to 480 volts or more.
• May be required to work irregular hours such as shifts, weekends, and holidays, and be on 24-hour call.
• Local travel on a daily basis to conduct inspections.
NOTE: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Extent flexibility and mobility enough to bend, twist, climb, and reach out to perform duties such as conducting inspections.
• Arm-hand steadiness, manual dexterity, and finger dexterity enough to perform duties such as operating manual and power tools to remove panels, covers, etc.
• Near vision enough to read items such as blueprints, schematics, wiring diagrams, code books, equipment labels, etc.
• Far vision enough to perform duties such as driving a vehicle.
• Visual color discrimination enough to check installation of color-coded wires.
• Speech and hearing enough to communicate clearly and distinctly in person, by telephone, and in a noisy environment.
NOTE: First consideration will be given to applications received by October 30, 2020.
NOTE: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
NOTE: City employees are required to receive pay electronically, either via direct deposit or pay card.
NOTE: Full-time employees on the Interdepartmental lateral transfer/voluntary demotion list who are interested in this position must submit an application through the standard process.
NOTE TO FORMER EMPLOYEES: To participate in any selection process, former employees must be eligible for rehire. If you are unsure of your rehire status, please contact the Personnel Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Personnel Department's Labor Relations Division.
NOTE: Upon a conditional offer and acceptance of employment, the City of Oklahoma City will conduct a background investigation/verification. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
NOTE: Applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy upon conditional offer and acceptance of the position and prior to being directed for a health screen/physical examination and drug test.
NOTE: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process,
please notify one of the Human Resources Department Representatives by calling 405-297-2530.
The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion.
The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation Show more details...
This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1... et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.
This job is located in the Inspection Services Section of the Development Center in the Development Services Department with The City of Oklahoma City. However, an eligibility list will be established or supplemented for filling future vacancies in the department, per provisions of the AFSCME collective bargaining agreement. This position is under the direction of an immediate supervisor. Journeyman level skill and knowledge relevant to the electrical field must be acquired prior to assuming the duties of this position. Essential job functions include: traveling to various construction sites to conduct rough and final electrical inspections relating to electric wiring construction, installation, repair, alteration; and maintenance of electric wiring, apparatus and fixtures to ensure compliance with safety and quality regulations as are specified and required by the Oklahoma City Electrical Codes. The incumbent is responsible for ensuring that electrical systems are properly installed in order to provide for the safety, health and welfare of the general public. All electrical inspections are performed independently with unusual problems or situations referred to the Electrical Inspector II and/or the Chief Electrical Inspector. The employee must exhibit tact and diplomacy in communicating with citizens, contractors, building owners or managers, and departmental personnel concerning relevant aspects of work performed. Work products are periodically reviewed at the discretion of the Electrical Inspector II and/or Chief Electrical Inspector.
VETERANS PREFERENCE
Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard and Reserve Forces who are not currently employed full-time by the City of Oklahoma City shall receive five (5) points added to the passing score on an initial selection process. Qualified applicants must upload a copy of their DD Form 214 or NGB Form 22 indicating discharge type/character of service at the time of application.
• Knowledge of the current adopted Oklahoma City Electrical Codes and Standards.
• Knowledge of proper materials and devices used in electrical construction.
• Knowledge of and skill in following safety procedures.
• Skill in reading and interpreting blueprints, plans, and drawings.
• Skill in assessing the overall condition of different electrical systems.
• Skill in using standard office equipment.
• Skill in recording information accurately.
• Skill in communicating verbally and in writing using tact and diplomacy.
• Ability to interpret, explain, and apply knowledge of electrical codes to work performed.
• Ability to conduct rough, ground, and final inspections.
• Ability to work independently in the performance of assigned tasks.
• Ability and willingness to make objective decisions.
• Possession of a current State of Oklahoma Electrical Journeyman License. *
• Possession of a current State of Oklahoma Electrical Inspector License. *
• Minimum of 5 years' experience as a licensed Journeyman Electrician, Electrical Contractor or Electrical Inspector. **
• Possession of valid driver license (Operator License).
• Note: Licenses must be issued by the State of Oklahoma or a state having reciprocity with the State of Oklahoma.
• *Note: City Ordinance (Chapter 18 Electrical Code, Section 18-22) requires that the employee shall have at least five years' experience as a licensed electrical contractor or journeyman in a municipality of 20,000 or larger population or have at least five years' experience as an electrical inspector in a municipality of 20,000 or larger population. The Electrical Inspector I shall hold at least a current State electrical journeyman license and possess a current State electrical inspector license.
The Electrical Inspector I shall not be interested directly or indirectly in any electrical business within the City. The Electrical Inspector I shall not perform any electrical work within the City.
State Law and/or City Ordinance require that the employee possess or obtain a permanent State Electrical Inspector License within one year. If an individual is selected who does not possess a permanent State Electrical Inspector License, that individual will be classified as a Provisional Trades Inspector and be compensated at the Provisional Trades Inspector salary range until such time as the license is obtained. Continued employment is contingent upon obtaining a State Electrical Inspector License within one year from the date of hire.
WORKING CONDITIONS
• Inside and outside; exposed to heat, cold, humidity, rain, etc.
• Possibility of falls from working on and around slippery surfaces such as construction sites after it has rained, snowed, etc.
• Will work from ladders, floors with no surrounding walls, etc., 12 feet or more above ground level.
• Will be working near moving machinery, power tools, and vehicles in motion.
• Exposed to steady and fairly loud noises from machinery and equipment used at construction sites.
• Exposed to large amounts of dust when performing inspections at construction sites.
• Possibility of exposure to x-rays when conducting inspections of hospitals; and possible exposure to microwaves when inspecting television and radio stations.
• Possibility of severe electrical shock when inspecting electrical connections that handle electrical power up to 480 volts or more.
• May be required to work irregular hours such as shifts, weekends, and holidays, and be on 24-hour call.
• Local travel on a daily basis to conduct inspections.
NOTE: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.
PHYSICAL REQUIREMENTS
• Extent flexibility and mobility enough to bend, twist, climb, and reach out to perform duties such as conducting inspections.
• Arm-hand steadiness, manual dexterity, and finger dexterity enough to perform duties such as operating manual and power tools to remove panels, covers, etc.
• Near vision enough to read items such as blueprints, schematics, wiring diagrams, code books, equipment labels, etc.
• Far vision enough to perform duties such as driving a vehicle.
• Visual color discrimination enough to check installation of color-coded wires.
• Speech and hearing enough to communicate clearly and distinctly in person, by telephone, and in a noisy environment.
NOTE: First consideration will be given to applications received by October 30, 2020.
NOTE: An eligibility list will be established from this posting consisting of applicants who receive a score of 70 percent or better. Multiple selection procedures may be utilized; a minimum of 70 percent or better will be required on each; and the results of multiple selection procedures will be equally weighted. The eligibility list will be in effect for 180 days from the date of the final selection procedure and will be used to fill future vacancies.
NOTE: City employees are required to receive pay electronically, either via direct deposit or pay card.
NOTE: Full-time employees on the Interdepartmental lateral transfer/voluntary demotion list who are interested in this position must submit an application through the standard process.
NOTE TO FORMER EMPLOYEES: To participate in any selection process, former employees must be eligible for rehire. If you are unsure of your rehire status, please contact the Personnel Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Personnel Department's Labor Relations Division.
NOTE: Upon a conditional offer and acceptance of employment, the City of Oklahoma City will conduct a background investigation/verification. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.
NOTE: Applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy upon conditional offer and acceptance of the position and prior to being directed for a health screen/physical examination and drug test.
NOTE: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.
AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process,
please notify one of the Human Resources Department Representatives by calling 405-297-2530.
The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion.
The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation Show more details...
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