Oceania Cruises

Oceania Cruises is a cruise line based in Miami, Florida, that operates six cruise ships on worldwide itineraries. It typically offers cruises that last between 10 and 14 days, but is also known for i…

Oceania Cruises offers October 2018 itinerary to the Last Frontier out of Los Angeles; Seattle; Vancouver;alaskanakcruises.comCruise with Oceania Cruises through unspoiled wilderness of glimmering glaciers, abundant forests, towering mountains, exotic wildlife, and waterfront communities.

cruising.orgOceania Cruises' focus on culinary excellence began at its inception as the line pioneered open-seating specialty restaurants at no additional charge.

Each cruise line has their own unique way to pamper you and indulge your senses. Dog sledding in Skagway, jetboats in Glacier Bay, it's all refreshing and adventurous on an Oceania Alaska cruise.alaskanakcruises.comAlmost every Oceania Cruises cruise to Alaska includes a visit to a tidewater glacier, glaciers which flow into the ocean, often with powerful calving.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #57,151 Site Rank

  • Site age
    21 yrs old

  • Site Owner information
    Whois info

  • Founded
    2002

  • Founder
    Frank Del Rio,Bob Binder,Joe Watters

  • Headquarters
    Miami,,,Florida,,,United States

  • Key people
    Frank A. Del Rio

  • Parent
    Norwegian Cruise Line Holdings

  • Area served
    Worldwide

  • Products
    Cruises

  • Type
    Subsidiary

Traffic rank
#57,151
Site age
21 yrs
Location
United States
Popular Questions for Oceania Cruises
Newest job postings for Oceania Cruises
via LinkedIn posted_at: 6 days agoschedule_type: Full-timework_from_home: 1
BASIC PURPOSE: Drive revenue growth from assigned Host agencies while working alongside leadership to achieve established sales goals. Develop, maintain and service Host agency relationships from advisor to executive level. Implement marketing and promotional programs and conduct ongoing travel advisor trainings. Work closely with leadership to improve agency production and growth in number of... advisors selling OCI. Within corporate guidelines, BASIC PURPOSE: Drive revenue growth from assigned Host agencies while working alongside leadership to achieve established sales goals. Develop, maintain and service Host agency relationships from advisor to executive level. Implement marketing and promotional programs and conduct ongoing travel advisor trainings. Work closely with leadership to improve agency production and growth in number of... advisors selling OCI. Within corporate guidelines, represent the company as the brand ambassador as needed to create a positive perception and establish Host agency partnerships using a variety of strategies and innovative methods.

POSITION RESPONSIBILITIES:

Maximize revenue and occupancy production from the assigned Host agencies while also assisting as needed in the support of the overall portfolio of Host accounts.

Source new revenue opportunities within assigned accounts including groups, FIT and New to Brand Sales to achieve established sales goals.

Retain and manage business relationships for assigned Host agencies and develop a personalized approach to help maximize agencies revenue. Generate ideas and strategies to actively foster Host agency growth.

Assist with the develop and implementation of an annual sales plan to ensure achievement of assigned goals.

Review sales plan, accounts, promotional efforts and ROI quarterly with Director, Strategic Accounts to determine success; make adjustments to plan accordingly.

Create and execute promotional programs; provide promotional materials for agency partners.

Manage marketing budget for assigned accounts.

Track progress towards revenue targets.

Fully own the relationship by facilitating their growth and resolving challenges that arise with the account.

Complete weekly sales activity report in Sales Force, providing insightful competitive information for management.

Conduct seminars, familiarization cruises, cruise events, trade and consumer shows, etc. as needed.

Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor's Degree in Business Administration, Marketing or related field of study; or any equivalent combination of relevant background and/or sales experience.

EXPERIENCE: Minimum 3 years' sales experience, preferably in the travel industry.

KNOWLEDGE & SKILLS: Strong knowledge of Microsoft Office Suite to include intermediate level skills with Excel, Outlook, Word, PowerPoint, Teams and One Note. Proficiency with Salesforce.com, or related CRM (Customer Relation Management) and e-commerce channels. Proficiency with online meeting platforms - Zoom, GoToMeeting, WebEx etc.. Ability to build personal credibility by way of solid product knowledge, services, procedures, consistent follow-through and problem-solving skills. Proven ability to implement contracts using superior negotiation and presentation skills. Creative abilities to develop a personal brand for selling unique cruise vacations and building relationships within assigned accounts. Ability to adapt to a quickly changing sales environment; ability to shift priorities per business and/or territory demands. Planning skills for developing a sales strategy for assigned accounts. Interpersonal skills to work effectively in a team-based environment. Effective time management skills to work independently and meet sales goals. Customer-centric skills to foster and maintain business relationships and drive results. Excellent verbal and written communication skills. Ability to travel 25% - 35% of your time for assigned accounts. Hold a valid state drivers license and maintain a clean driving record. Ability to work evenings and/or weekends. Ability to bend and lift up to 30 lbs to pack and transport marketing collateral to travel agents, with reasonable accommodation. Ability to stand for long periods of time for presentations and provide walking tours for clients onboard vessels, with reasonable accommodation
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via Indeed posted_at: 11 days agoschedule_type: Full-time
BASIC PURPOSE: Assist travel partners and direct guests with all aspects related to individual and group cruise reservations; including sharing product information, reserving cruises, and advising of sales promotions, while meeting Oceania Cruises' service delivery expectations... POSITION RESPONSIBILITIES: Efficiently handle telephone inquiries from Oceania Cruises guests, including travel partners and direct guests. Provide superior customer BASIC PURPOSE:

Assist travel partners and direct guests with all aspects related to individual and group cruise reservations; including sharing product information, reserving cruises, and advising of sales promotions, while meeting Oceania Cruises' service delivery expectations...

POSITION RESPONSIBILITIES:

Efficiently handle telephone inquiries from Oceania Cruises guests, including travel partners and direct guests.

Provide superior customer service and product knowledge to all Oceania Cruises guests.

Effectively employ sales techniques, customer service, and product knowledge expertise as a means to increase sales revenue and provide complete customer satisfaction.

Provide consistent consultative telephone support to travel partners and direct guests in a positive, knowledgeable, and professional manner.

Assist and support other departments and fellow team members in reaching Oceania Cruises service, productivity, quality, and revenue goals.

Follow-up on available leads and ultimately close all potential sales opportunities.

Help with projects as requested by the Call Center management team.

Participate in organized and self-study training sessions, including weekly briefings, to continuously improve knowledge base and sales performance.

Perform other job related functions as assigned.

KNOWLEDGE AND EXPERIENCE

EDUCATION: High school diploma or equivalent.

EXPERIENCE: 0-2 years call center or related travel industry experience. Working knowledge of reservation system within a call center environment preferred.

KNOWLEDGE & SKILLS: Practical understanding of applicable cruise product, policies and procedures, in order to reserve new and service existing reservations. Strong computer skills, including use of all Microsoft Office products. Exhibit positive pleasant and courteous behavior, as expected within the Quality assurance practices while engaging internal and external customers. Interpersonal skills to engage all levels within the organization and external customers. This is to be carried out in person, over the phone or via Microsoft email or instant messaging. Ability to deliver the level of customer service required to achieve a positive customer experience. Ability to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction. Demonstrate an ongoing effort to secure reservations by requesting to reserve a new booking on all rate quotes. Maximize revenue opportunities by offering additional products. Ability to utilize verbal and written communication skills to communicate with internal and external customers. This includes sending and responding to email via Microsoft Outlook. Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse. Within reasonable accommodation, ability to remain seated for extended period of time, to be determined by length of scheduled shift. Flexible with working any schedule, including late shifts and weekends.

Job Type: Full-time

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:
• 8 hour shift

Weekly day range:
• Monday to Friday
• Weekend availability

Work setting:
• In-person

Ability to commute/relocate:
• Miami, FL 33126: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
• Have you ever worked for Norwegian Cruise Line, Oceania Cruises, or Regent Seven Seas Cruises?

Education:
• High school or equivalent (Required)

Work Location: In person
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via LinkedIn posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member... of the NCLH family! APPLY ONLINE If you’re GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. We’re continually seeking top talent that are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member... of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.

With a combined fleet of 29 ships with approximately 60,000 berths, these brands of NCLH offer itineraries to more than 490 destinations worldwide.

The Company has 8 additional ships scheduled for delivery through 2027, comprising approximately 24,000 berths. The combined brands of Norwegian Cruise Line Holdings currently employ over 31,000 shipboard crew from more than 110 different countries.

As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!

Position Summary / Essential Functions
• Watch keeping Officer – On behalf of the Master, in command during his/hers watch
• During the watch adhere to Emergency Procedures
• When vessel in port, comply with procedures
• When on watch enter in the deck logbook time and location of entry whenever a Work/Enclosed Spaces Permit is issued
• Prepare for the pilot card information sheet.
• During the watch monitor the Watertight Doors status
• Together with the Staff Captain Conduct daily ship’s stability calculation ensuring that at all times the vessel is complying with the requirements as described in the Ship’s Stability Book.
• Comply with all requirements of the SMS – checklists, etc.
• Familiar with the other watch keeping officers' duties.
• As a watch standing officer, be knowledgeable of all relevant environmental regulations within the itinerary that the vessel is sailing in.
• Attend mooring stations as instructed by the Staff Captain.
• Ensure that all aspects of company's OH&S are effectively applied during his/her working activities.

Additional Functions

BRIDGE WATCH / NAVIGATION
• Ensure that the navigational charts required for the itinerary and for planning are available on board.
• Correct and update the nautical publications and charts up to the latest appropriate Notice to Mariners/correction available.
• Verifying the ship’s stability this to include training to all deck officers.
• Training and auditing of new bridge officers’ familiarization to the bridge equipment.
• Assist in Familiarization with the Vessel process for the new joining & lower-ranked Officers
• Cooperate with the Safety Officer in applying instruction and training programs to Crewmembers, including but not limited to all Safety Drills as needed. BRIDGE WATCH / Life Saving Appliances (LSA)
• Maintain the vessel’s flag inventory.
• Maintain pyrotechnics, signaling equipment and appliances.
• Assist the Staff Captain and the Safety Officer concerning emergency drills for guest and crew as needed.
• Cooperate with the Safety Officer in applying instruction and training programs to Crewmembers, including but not limited to all Safety Drills as needed. BRIDGE WATCH / Fire Fighting Equipment (FFE)
• Monitoring correct functioning of the electronic instruments and navigational equipment, in cooperation with the Shipboard Technical Department.
• In conjunction with the Safety Officer, supply training to Fire Fighting Squads
• Cooperate with the Safety Officer in applying instruction and training programs to Crewmembers, including but not limited to all Safety Drills as needed.

EDUCATION
• Unlimited Chief Officer License and all certificates as required by the STCW 95

Norwegian Cruise Line

With 18 world class vessels, including the newest, Norwegian Prima, Norwegian Cruise Line has one of the most nimble and contemporary fleets in the industry. Fourteen ships are divided among five different classes, including the Sun, Dawn, Jewel, Breakaway and Breakaway Plus Class. Norwegian Epic, Pride of America and Norwegian Spirit are in their own classes, adding to the brand's variety of vessels. Following the Breakaway Plus Class, the most innovative and successful class in the Company's history, Norwegian Cruise Line announced in 2017 the next generation class of ships with Prima Class. The Company welcomes 6 ships from 2022 to 2027. The new class will build upon the brand's legacy of freedom and flexibility found across its fleet and feature a host of cutting-edge designs that will further elevate its already award winning guest experience.

Oceania Cruises

Oceania Cruises is the World's Leading Culinary - and Destination-Focused Cruise Line. The Finest Cuisine at Sea ®, Destination Specialists and Small & Luxurious Ships are the pillars that define Oceania Cruises' five-star product, positioning the line as the cruise company of choice for travelers seeking a truly refined and casually elegant travel experience. Featuring a fleet of small, luxurious ships, Oceania Cruises offers a vacation experience renowned for its gourmet culinary program inspired by Master Chef Jacques Pepin and its array of destination-rich itineraries spanning the globe. Seasoned world travelers are drawn to Oceania Cruises' diverse voyages, which call on more than 400 ports across Europe, Asia, Africa, Australia, New Zealand, the South Pacific and the Americas. Oceania Cruises will welcome the stunning new Vista in summer 2023.

Regent Seven Seas Cruises

Regent Seven Seas Cruises is the leading luxury cruise line, delivering An Unrivaled Experience® for over 25 years. Carrying no more than 750 guests, the line's spacious and stylish ships - Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, Seven Seas Splendor® and Seven Seas Voyager® - form the World's Most Luxurious Fleet and explore more than 450 immersive destinations globally. Offering Unrivaled Space at Sea ™ , guest enjoy sumptuous all-suite accommodations, nearly all with private balconies, which are among the largest at sea, as well as highly personalized service throughout lavish public areas and expansive outdoor spaces. The Team at Regent Seven Seas Cruises is currently preparing for the debut of Seven Seas Grandeur® in summer 2023.

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
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