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Most recent job postings at Monday.com
via Adzuna
posted_at: 6 days agoschedule_type: Full-time
We're looking for an NYC-based Enterprise Account Executive to join our expanding Enterprise Consulting team here in the US! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
•... The Enterprise Account Executive position is a
We're looking for an NYC-based Enterprise Account Executive to join our expanding Enterprise Consulting team here in the US! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
•... The Enterprise Account Executive position is a quota-carrying position where you will own the full sales cycle from start to finish; hunting for new prospects, building relationships with key stakeholders, contract negotiation
• Possess a comprehensive understanding of monday.com's solution and connect this knowledge directly to customer ROI
• Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution
• Empower our customers to connect their goals and challenges with the solution on monday.com.
• Act as an escalation point of contact for relationship and commercial issues
• 5+ years of full-cycle B2B SaaS sales experience working with large, enterprise-level accounts
• You are a builder with Outbound prospecting experience
• Prior experience in Strategy consulting - benefit
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• BA/BS degree preferred; or equivalent relevant work experience
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws
For New York City-based hires only: Compensation Range: $130,000-$180,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
#LI-Hybrid Show more details...
•... The Enterprise Account Executive position is a quota-carrying position where you will own the full sales cycle from start to finish; hunting for new prospects, building relationships with key stakeholders, contract negotiation
• Possess a comprehensive understanding of monday.com's solution and connect this knowledge directly to customer ROI
• Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution
• Empower our customers to connect their goals and challenges with the solution on monday.com.
• Act as an escalation point of contact for relationship and commercial issues
• 5+ years of full-cycle B2B SaaS sales experience working with large, enterprise-level accounts
• You are a builder with Outbound prospecting experience
• Prior experience in Strategy consulting - benefit
• Strong customer-facing and presentation skills with the ability to establish credibility with executives
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• BA/BS degree preferred; or equivalent relevant work experience
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws
For New York City-based hires only: Compensation Range: $130,000-$180,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
#LI-Hybrid Show more details...
via PIX11 Jobs
posted_at: 5 days agoschedule_type: Full-time
The Customer Experience department's mission is to provide an exceptional customer experience throughout the entire customer lifecycle. With outstanding teams across the globe, we rely on regional leaders to drive their respective organizations forward towards reaching department goals. We're searching for a proven, passionate leader to lead our CX teams in the Americas region.
Reporting to the... VP of CX, the Director of Customer Experience, Americas
The Customer Experience department's mission is to provide an exceptional customer experience throughout the entire customer lifecycle. With outstanding teams across the globe, we rely on regional leaders to drive their respective organizations forward towards reaching department goals. We're searching for a proven, passionate leader to lead our CX teams in the Americas region.
Reporting to the... VP of CX, the Director of Customer Experience, Americas will require the ability to think globally and act regionally. They will have an impact-driven mindset, strategic perspective, and an empathetic approach and focus on their teams.
Please note that this role is on a hybrid model in our New York location.
About The Role
The Americas region includes multiple CX teams all dedicated to delighting our customers. Your mission will be to lead these teams towards consistently improving our customers' journeys and experiences, across different channels and customer segments. You will constantly strive to delight our customers through innovative and creative initiatives utilizing team members and customer insights, data and industry best practices.
• Be a driving force for us overshooting our goals, boosting customer delight, response and resolution times as well as team member satisfaction
• We aim to give our customers a wow' experience, you will set the standards to achieve this by consistently improving our support channels (email, phones, live chats, social and more) through iteration
• Act as a key stakeholder in impactful CX projects, you will help lead and guide these efforts towards the desired results
• Closely collaborate with cross-functional partners to creatively and effectively optimize our service processes and performance, always mindful of our customers' friction areas in their respective journeys
• Ensure our different processes are effective and efficient, acting on feedback received from our customers and team members alongside the relevant stakeholders
• As a member of the organization's Management Team, build and cultivate strong relationships with leaders in the organization; serve as a trusted advisor for the different functions, partnering with them to maximize reach and impact in their areas of responsibility
• As the region's leader, build and cultivate team leaders and members to excel in delivering outstanding customer service within their respective roles through mentorship, engagement, empowerment and seizing opportunities
• Help establish and be the beacon of our customer experience strategy, ensuring your region is aligned with the department's goals and means of reaching them
• Lean in to guide and assist in resolving complex customer issues; treat it as an opportunity and put measures in place to avoid the situation in future
• Instill a perfection through iteration approach to your region, delivering fast, creative and thoughtful solutions to challenges around the organization
• Stay up-to-date on industry trends and best practices in customer experience
Your Experience & Skills
• Proven professional with 6+ years of experience as a Customer Experience/Support leader in an Enterprise SaaS environment
• Consistent track record of leading organizations and teams towards reaching and exceeding goals and KPIs
• You believe in putting your people first and cultivating a team culture that aims to develop and grow skills, knowledge, and opportunities
• Outstanding facilitation, brainstorming and collaboration skills
• Perceptive, able to assess and understand the data and "tell a story" with it
• A strong liaison, able to guide internal and external key stakeholders towards building a consensus around a clear call to action
• A unique facilitator, passionate about building and cultivating strong working relationships with reports, peers and internal and external partners and stakeholders
• Skilled in providing purposeful leadership and clear sense of direction to cross-functional and virtual teams in a scaling environment
• Expert communicator, able to adjust thought patterns, approach and style when speaking to different audiences including team members, leadership and company functions
• Purposeful decision maker under pressure, leaning in to solve challenges in a way that will lead us forward in a better, scalable way
• Ability to utilize data in every aspect, driving decision-making and optimizations to maximize business results
What monday.com can offer you:
• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
For New York City-based hires only: Compensation Range: $130,000-170,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws Show more details...
Reporting to the... VP of CX, the Director of Customer Experience, Americas will require the ability to think globally and act regionally. They will have an impact-driven mindset, strategic perspective, and an empathetic approach and focus on their teams.
Please note that this role is on a hybrid model in our New York location.
About The Role
The Americas region includes multiple CX teams all dedicated to delighting our customers. Your mission will be to lead these teams towards consistently improving our customers' journeys and experiences, across different channels and customer segments. You will constantly strive to delight our customers through innovative and creative initiatives utilizing team members and customer insights, data and industry best practices.
• Be a driving force for us overshooting our goals, boosting customer delight, response and resolution times as well as team member satisfaction
• We aim to give our customers a wow' experience, you will set the standards to achieve this by consistently improving our support channels (email, phones, live chats, social and more) through iteration
• Act as a key stakeholder in impactful CX projects, you will help lead and guide these efforts towards the desired results
• Closely collaborate with cross-functional partners to creatively and effectively optimize our service processes and performance, always mindful of our customers' friction areas in their respective journeys
• Ensure our different processes are effective and efficient, acting on feedback received from our customers and team members alongside the relevant stakeholders
• As a member of the organization's Management Team, build and cultivate strong relationships with leaders in the organization; serve as a trusted advisor for the different functions, partnering with them to maximize reach and impact in their areas of responsibility
• As the region's leader, build and cultivate team leaders and members to excel in delivering outstanding customer service within their respective roles through mentorship, engagement, empowerment and seizing opportunities
• Help establish and be the beacon of our customer experience strategy, ensuring your region is aligned with the department's goals and means of reaching them
• Lean in to guide and assist in resolving complex customer issues; treat it as an opportunity and put measures in place to avoid the situation in future
• Instill a perfection through iteration approach to your region, delivering fast, creative and thoughtful solutions to challenges around the organization
• Stay up-to-date on industry trends and best practices in customer experience
Your Experience & Skills
• Proven professional with 6+ years of experience as a Customer Experience/Support leader in an Enterprise SaaS environment
• Consistent track record of leading organizations and teams towards reaching and exceeding goals and KPIs
• You believe in putting your people first and cultivating a team culture that aims to develop and grow skills, knowledge, and opportunities
• Outstanding facilitation, brainstorming and collaboration skills
• Perceptive, able to assess and understand the data and "tell a story" with it
• A strong liaison, able to guide internal and external key stakeholders towards building a consensus around a clear call to action
• A unique facilitator, passionate about building and cultivating strong working relationships with reports, peers and internal and external partners and stakeholders
• Skilled in providing purposeful leadership and clear sense of direction to cross-functional and virtual teams in a scaling environment
• Expert communicator, able to adjust thought patterns, approach and style when speaking to different audiences including team members, leadership and company functions
• Purposeful decision maker under pressure, leaning in to solve challenges in a way that will lead us forward in a better, scalable way
• Ability to utilize data in every aspect, driving decision-making and optimizations to maximize business results
What monday.com can offer you:
• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
For New York City-based hires only: Compensation Range: $130,000-170,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws Show more details...
via Upwork
posted_at: 13 days agoschedule_type: Contractorsalary: 12–35 an hourwork_from_home: 1
Monday.com expert for monday.com beginners, design project procedures and design employee role in monday.com
Monday.com expert for monday.com beginners, design project procedures and design employee role in monday.com
Show more details...
via Upwork
posted_at: 22 days agoschedule_type: Contractorwork_from_home: 1
My company just started using monday.com for some metric measuring (KPI) im looking for someone who has that background and is comfortable setting up Monday.com
My company just started using monday.com for some metric measuring (KPI) im looking for someone who has that background and is comfortable setting up Monday.com
Show more details...
via Salary.com
schedule_type: Full-time
NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case... basis.
Position Summary
A Team Leader is responsible for
NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case... basis.
Position Summary
A Team Leader is responsible for the provision of direct client services and care coordination for assigned youth and families within a designated program or department. This position is included in the Teamster Local 856 bargaining unit.
Responsibilities
• Functions as a residential counselor and is responsible for the implementation of agency policies and treatment plans for the children in his/her care
• Leads planning for the daily shift tasks for Residential Counselors, including groups, activities, intervention strategies and house upkeep tasks
• Ensures that the expected tasks of residential counselors are completed adequately, and is responsible for facilitating active solutions when there are barriers to task-completion
• Schedules, coordinates, and communicates appropriate break schedules for Residential Counselors
• Will consider mealtimes with the children to be work hours
• Provides for proper physical safety and care of each child in his/her care
• Records events and prepares materials relevant to treatment of cases in an appropriate format, i.e. daily log entries, notifications, and special incident reports
• Takes responsibility for knowing the contents of policies relevant to his/her roles that impact the children in his/her care
• Completes specific administrative tasks as assigned such as maintaining cottage outing/activity plans and clothing inventories
• Attend program wide weekly scheduling meetings
• Safeguards the dignity and protect the rights and individuality of each child in his/her care and act to enhance the children's self-respect
• Attends and participates in cottage management team meetings and trainings as assigned by the cottage milieu manager
• Designs, operates, and implements a program of activities, which incorporates cottage values and goals in collaboration with the cottage milieu manager for one side of the week
• Orients relief staff to children's treatment plans and ensures that the staff members are correctly implementing the cottage philosophy regarding treatment
• Meets weekly with the cottage milieu manager to coordinate all cottage functions prior to the staff meeting
• Attends and contributes to weekly cottage staff meetings, assigned supervisory meetings, Care Team meetings, and/or acquires relevant material shared at these meetings
• Provides leadership and facilitates weekly team meetings for one side of the week in the absence of the cottage milieu manager
• Offers coordination and training as delegated by the cottage milieu manager
• Carries out leadership role, to include decision-making in collaboration with or in the absence of the cottage milieu manager
• Attends a minimum of 40 hours of training per fiscal year
• Executes other duties such as playing an active role in the milieu and assisting in shift coverage and other tasks as assigned by cottage milieu manager
• Knowledgeable about different milieus in the Intensive Services Residential Program and be willing to work in them as needed to aid in maintaining campus safety
• Follows Handle With Care principles and teachings
• Responsible for implementing individual client support plans
• Responsible for meeting daily documentation standards and billing requirements
Applied Knowledge, Skills and Abilities
• Ability to physically hold and/or restrain children, following "Handle with Ca
• re" principles & techniques.
• Valid California Driver's License required.\ Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
• Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
• Must be 21 years of age or older.
• Ability to communicate verbally, in supervision, meetings, and with members of the team.
• Demonstrated written proficiency.
• Work experience in a residential, school, day care or child centered agency with focus on children with special needs preferred.
• Ability to develop, cultivate and adapt to the diverse cultural backgrounds of our clients.
• Ability to work collaboratively in a team approach.
• Thinks independently and can make informed decisions when needed.
Pay Information
This position has an hourly rate rang of $20.26 to $24.19 depending on education and language differentials Show more details...
Position Summary
A Team Leader is responsible for the provision of direct client services and care coordination for assigned youth and families within a designated program or department. This position is included in the Teamster Local 856 bargaining unit.
Responsibilities
• Functions as a residential counselor and is responsible for the implementation of agency policies and treatment plans for the children in his/her care
• Leads planning for the daily shift tasks for Residential Counselors, including groups, activities, intervention strategies and house upkeep tasks
• Ensures that the expected tasks of residential counselors are completed adequately, and is responsible for facilitating active solutions when there are barriers to task-completion
• Schedules, coordinates, and communicates appropriate break schedules for Residential Counselors
• Will consider mealtimes with the children to be work hours
• Provides for proper physical safety and care of each child in his/her care
• Records events and prepares materials relevant to treatment of cases in an appropriate format, i.e. daily log entries, notifications, and special incident reports
• Takes responsibility for knowing the contents of policies relevant to his/her roles that impact the children in his/her care
• Completes specific administrative tasks as assigned such as maintaining cottage outing/activity plans and clothing inventories
• Attend program wide weekly scheduling meetings
• Safeguards the dignity and protect the rights and individuality of each child in his/her care and act to enhance the children's self-respect
• Attends and participates in cottage management team meetings and trainings as assigned by the cottage milieu manager
• Designs, operates, and implements a program of activities, which incorporates cottage values and goals in collaboration with the cottage milieu manager for one side of the week
• Orients relief staff to children's treatment plans and ensures that the staff members are correctly implementing the cottage philosophy regarding treatment
• Meets weekly with the cottage milieu manager to coordinate all cottage functions prior to the staff meeting
• Attends and contributes to weekly cottage staff meetings, assigned supervisory meetings, Care Team meetings, and/or acquires relevant material shared at these meetings
• Provides leadership and facilitates weekly team meetings for one side of the week in the absence of the cottage milieu manager
• Offers coordination and training as delegated by the cottage milieu manager
• Carries out leadership role, to include decision-making in collaboration with or in the absence of the cottage milieu manager
• Attends a minimum of 40 hours of training per fiscal year
• Executes other duties such as playing an active role in the milieu and assisting in shift coverage and other tasks as assigned by cottage milieu manager
• Knowledgeable about different milieus in the Intensive Services Residential Program and be willing to work in them as needed to aid in maintaining campus safety
• Follows Handle With Care principles and teachings
• Responsible for implementing individual client support plans
• Responsible for meeting daily documentation standards and billing requirements
Applied Knowledge, Skills and Abilities
• Ability to physically hold and/or restrain children, following "Handle with Ca
• re" principles & techniques.
• Valid California Driver's License required.\ Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
• Must apply for, or possess, a National Provider Identification (NPI) Number within one week of date of hire.
• Must be 21 years of age or older.
• Ability to communicate verbally, in supervision, meetings, and with members of the team.
• Demonstrated written proficiency.
• Work experience in a residential, school, day care or child centered agency with focus on children with special needs preferred.
• Ability to develop, cultivate and adapt to the diverse cultural backgrounds of our clients.
• Ability to work collaboratively in a team approach.
• Thinks independently and can make informed decisions when needed.
Pay Information
This position has an hourly rate rang of $20.26 to $24.19 depending on education and language differentials Show more details...
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