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Most recent job postings at Minted
via Lever
posted_at: 11 days agoschedule_type: Full-time
The Role:
This role is accountable for all aspects of the technical strategy, data design, and data quality that lead to Minted having a reliable and powerful analytics platform that serves all of the company’s analytics needs, including advanced customer modeling, proprietary voting algorithms, marketing effectiveness models, and business reporting. Users of the system include regular business... users, executives, statisticians, and analysts.
The
The Role:
This role is accountable for all aspects of the technical strategy, data design, and data quality that lead to Minted having a reliable and powerful analytics platform that serves all of the company’s analytics needs, including advanced customer modeling, proprietary voting algorithms, marketing effectiveness models, and business reporting. Users of the system include regular business... users, executives, statisticians, and analysts.
The core of our analytics environment is a multi-terabyte Snowflake database that is connected by a wide variety of inbound as well outbound data pipelines. We work with raw log and transactional data from Minted’s upstream environments as well as with a wide variety and ever expanding list of 3rd party data sources including (e.g., website telemetry / error logs, MarTech vendors and publishers, CRM systems, email service providers, data enrichment platforms). On the outbound side, the analytics environment systematically provisions data to our web and email personalized marketing engines, to our BI tools and advanced analytics tools, and through an API layer that can be used to call for specific metrics. We are also pioneering the use of advanced data visualizations to help the general public understand the power and the reach of our community crowdsourcing model.
We are continually pushing on the boundaries of how we make our analytics data the most valuable and accessible in the industry.
This role will help to establish and retain a motivated and dedicated data engineering team that develops and supports the analytics environment.
#LI-AN1
You Will:
• Delivering on a roadmap for the analytics ecosystem that matches the needs of the company
• Establish scalable data architectures, infrastructure, data ingestion pipelines, tools, and controls to help the analytics team grow
• Design and implement scalable streaming data pipelines processing hundreds of millions of transactions a day
• Ensure that the data model scales and enables high performance
• Lead implementation of data warehouse solutions, providing near real-time data to a variety of client systems
• Develop & collaborate with other engineers within and outside of Analytics group
• Guide other team members on best practices in Data Warehousing and software engineering
• Work in a dynamic, agile startup environment managing multiple high-impact and high-visibility priorities simultaneously
• Set up and manage a monitoring and support process that ensures that analytics system is ready and available for business stakeholders
• Ensure the security of the analytics system
• Set up and manage a data quality monitoring process that ensures that the data being used is correct
You Are:
• Excited about working with different types of raw data, turning it into usable data assets, and building environments that can be used by a wide variety of users, from basic business users to advanced statisticians and modelers
• Deeply experienced in data warehousing and modeling
• Excited about staying on the forefront of technology, and enjoys setting a well thought out technical strategy
• Passionate about moving quickly and nimbly trying new things as part of your process of building a reliable and robust platform
• A believer that when data is organized and made accessible properly, it can unlock tremendous value
• Energized by building and coding solutions that scale and drive business value
You Have:
• 6+ years of Data Warehouse development (Snowflake, Redshift or Presto is preferred)
• 8+ years of SQL Scripting experience using RDBMS
• 2+ years of experience with distributed systems, distributed data stores, data pipelines, and other tools in the AWS ecosystem
• 2+ years implementing ETL using open-source solutions (Airflow is preferred)
• 4+ years of Python ETL development (scripting is ok)
• Experience with streaming pipelines at scale (Kinesis, Kafka, Spark, or Beam is preferred)
• Hands-on experience with Unix scripting using Bash
• Experience with design, implementation, and enhancement of BI tool is a plus (e.g., Looker, Tableau, PowerBI)
Compensation:
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
- Geo Base Salary Range 0 - Includes SF Bay Area $174,910 - $262,366
This role is eligible for an annual performance bonus and stock options.
Benefits:
Benefits will be effective the first of each month following your initial hire date.
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist Show more details...
This role is accountable for all aspects of the technical strategy, data design, and data quality that lead to Minted having a reliable and powerful analytics platform that serves all of the company’s analytics needs, including advanced customer modeling, proprietary voting algorithms, marketing effectiveness models, and business reporting. Users of the system include regular business... users, executives, statisticians, and analysts.
The core of our analytics environment is a multi-terabyte Snowflake database that is connected by a wide variety of inbound as well outbound data pipelines. We work with raw log and transactional data from Minted’s upstream environments as well as with a wide variety and ever expanding list of 3rd party data sources including (e.g., website telemetry / error logs, MarTech vendors and publishers, CRM systems, email service providers, data enrichment platforms). On the outbound side, the analytics environment systematically provisions data to our web and email personalized marketing engines, to our BI tools and advanced analytics tools, and through an API layer that can be used to call for specific metrics. We are also pioneering the use of advanced data visualizations to help the general public understand the power and the reach of our community crowdsourcing model.
We are continually pushing on the boundaries of how we make our analytics data the most valuable and accessible in the industry.
This role will help to establish and retain a motivated and dedicated data engineering team that develops and supports the analytics environment.
#LI-AN1
You Will:
• Delivering on a roadmap for the analytics ecosystem that matches the needs of the company
• Establish scalable data architectures, infrastructure, data ingestion pipelines, tools, and controls to help the analytics team grow
• Design and implement scalable streaming data pipelines processing hundreds of millions of transactions a day
• Ensure that the data model scales and enables high performance
• Lead implementation of data warehouse solutions, providing near real-time data to a variety of client systems
• Develop & collaborate with other engineers within and outside of Analytics group
• Guide other team members on best practices in Data Warehousing and software engineering
• Work in a dynamic, agile startup environment managing multiple high-impact and high-visibility priorities simultaneously
• Set up and manage a monitoring and support process that ensures that analytics system is ready and available for business stakeholders
• Ensure the security of the analytics system
• Set up and manage a data quality monitoring process that ensures that the data being used is correct
You Are:
• Excited about working with different types of raw data, turning it into usable data assets, and building environments that can be used by a wide variety of users, from basic business users to advanced statisticians and modelers
• Deeply experienced in data warehousing and modeling
• Excited about staying on the forefront of technology, and enjoys setting a well thought out technical strategy
• Passionate about moving quickly and nimbly trying new things as part of your process of building a reliable and robust platform
• A believer that when data is organized and made accessible properly, it can unlock tremendous value
• Energized by building and coding solutions that scale and drive business value
You Have:
• 6+ years of Data Warehouse development (Snowflake, Redshift or Presto is preferred)
• 8+ years of SQL Scripting experience using RDBMS
• 2+ years of experience with distributed systems, distributed data stores, data pipelines, and other tools in the AWS ecosystem
• 2+ years implementing ETL using open-source solutions (Airflow is preferred)
• 4+ years of Python ETL development (scripting is ok)
• Experience with streaming pipelines at scale (Kinesis, Kafka, Spark, or Beam is preferred)
• Hands-on experience with Unix scripting using Bash
• Experience with design, implementation, and enhancement of BI tool is a plus (e.g., Looker, Tableau, PowerBI)
Compensation:
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
- Geo Base Salary Range 0 - Includes SF Bay Area $174,910 - $262,366
This role is eligible for an annual performance bonus and stock options.
Benefits:
Benefits will be effective the first of each month following your initial hire date.
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Minted is looking for a Creative Director to join our Brand Team and help shape and lead the Minted brand. This individual will have demonstrated design leadership in print, in-store and online marketing. The ideal candidate brings mastery of 2-D mediums, excellent typography and layout skills, advanced understanding of writing and communications, and excellence in concept creation. S/he is adept... at collaboration in art creation with photographers,
Minted is looking for a Creative Director to join our Brand Team and help shape and lead the Minted brand. This individual will have demonstrated design leadership in print, in-store and online marketing. The ideal candidate brings mastery of 2-D mediums, excellent typography and layout skills, advanced understanding of writing and communications, and excellence in concept creation. S/he is adept... at collaboration in art creation with photographers, illustrators and artists, and at film/video and narrative storytelling. S/he has mastery of guiding teams of multiple creatives (art directors and designers).
This individual will thrive in a fast paced environment, understanding the need to be agile and align to retail business needs. S/he can navigate both strategic information and the minute details, and ensures both are understood by a broader work team. Importantly, this person loves guiding the team and also enjoys maintaining their design skills by occasionally doing the work.
This individual will work cross-functionally with many teams across the organization, including but not limited to Marketing and Merchandising.
You Will:
• Lead the design team that delivers creative assets for Minted’s businesses in both print and digital channels
• Be on set or in studio to direct photo and video shoots (during Covid times, you will be on set in San Francisco and supervise photo shoots in accordance with all applicable laws and company safety protocols)
• Establish the creative approach and provide creative insights and leadership across all touch points of the business categories you own
• Raise the bar and take our visual brand to the next level. Ensure that our visual communications are on strategy, on brand, and drive results
• Guide the team by providing clear direction and identifying training opportunities
• Not only develop the strategy, but be comfortable executing as well
You Are:
• A results-driven self-starter with excellent problem-solving skills
• An entrepreneurial and proactive thinker who is able to hit the ground running and manage up to leadership team expectations
• Able to pivot quickly and make fast decisions based on changing needs (fast twitch muscles) in a fast-paced environment, dynamic with ambitious schedules and plans
• Able to multitask, while still paying attention to details and executing flawlessly
• Not afraid of getting into the weeds and doing the work yourself if needed
• Highly collaborative in working style and an effective communicator
• Adept at working across multiple channels
You Have:
• 12+ years of experience in design and creative direction, including managing the photography art direction and production of marketing materials. 5+ of these years in a creative leadership role
• Advanced understanding and ability in writing and communications
• Excellent typography and layout skills
• Experience in online retail and/or a direct to consumer/consumer products industry
• Experience in managing photo art direction
• Digital creative leadership
• Exceptional portfolio
• Strong understanding of the full Adobe Creative Suite
• Bachelor's degree or equivalent in a related discipline Show more details...
This individual will thrive in a fast paced environment, understanding the need to be agile and align to retail business needs. S/he can navigate both strategic information and the minute details, and ensures both are understood by a broader work team. Importantly, this person loves guiding the team and also enjoys maintaining their design skills by occasionally doing the work.
This individual will work cross-functionally with many teams across the organization, including but not limited to Marketing and Merchandising.
You Will:
• Lead the design team that delivers creative assets for Minted’s businesses in both print and digital channels
• Be on set or in studio to direct photo and video shoots (during Covid times, you will be on set in San Francisco and supervise photo shoots in accordance with all applicable laws and company safety protocols)
• Establish the creative approach and provide creative insights and leadership across all touch points of the business categories you own
• Raise the bar and take our visual brand to the next level. Ensure that our visual communications are on strategy, on brand, and drive results
• Guide the team by providing clear direction and identifying training opportunities
• Not only develop the strategy, but be comfortable executing as well
You Are:
• A results-driven self-starter with excellent problem-solving skills
• An entrepreneurial and proactive thinker who is able to hit the ground running and manage up to leadership team expectations
• Able to pivot quickly and make fast decisions based on changing needs (fast twitch muscles) in a fast-paced environment, dynamic with ambitious schedules and plans
• Able to multitask, while still paying attention to details and executing flawlessly
• Not afraid of getting into the weeds and doing the work yourself if needed
• Highly collaborative in working style and an effective communicator
• Adept at working across multiple channels
You Have:
• 12+ years of experience in design and creative direction, including managing the photography art direction and production of marketing materials. 5+ of these years in a creative leadership role
• Advanced understanding and ability in writing and communications
• Excellent typography and layout skills
• Experience in online retail and/or a direct to consumer/consumer products industry
• Experience in managing photo art direction
• Digital creative leadership
• Exceptional portfolio
• Strong understanding of the full Adobe Creative Suite
• Bachelor's degree or equivalent in a related discipline Show more details...
via Girlboss Jobs
schedule_type: Full-time
Minted is seeking a dynamic marketer to accelerate new customer awareness and acquisition via Influencer Marketing. This is an exciting opportunity for a dynamic, growth-focused marketer to drive performance throughout Minted’s influencer program.
You Will...
• Work closely with the team lead to develop an overall influencer strategy while expanding into new markets, verticals, and channels (TikTok / YouTube)
• Develop, plan, and implement
Minted is seeking a dynamic marketer to accelerate new customer awareness and acquisition via Influencer Marketing. This is an exciting opportunity for a dynamic, growth-focused marketer to drive performance throughout Minted’s influencer program.
You Will...
• Work closely with the team lead to develop an overall influencer strategy while expanding into new markets, verticals, and channels (TikTok / YouTube)
• Develop, plan, and implement influencer and brand ambassador programs that drive acquisition, retention, engagement, and support brand goals
• Oversee Affiliates marketing both as a separate channel and as a way to augment Influencer marketing as a channel.
• Identify new and relevant influencer potential partners and brainstorm approaches for future influencer campaigns while partnering with cross-functional leads to align influencer marketing plans to key campaigns and cultural moments throughout the year
• Develop a strategy for utilizing influencer content through dark posting, in partnership with the social and paid media teams.
• Assist in onboarding new tools if needed and work to build influencer shoppable landing pages
• Own project management of influencer marketing efforts and oversee / delegate day-to-day influencer efforts across the team
• Tracking and reporting: Set clear campaign goals and KPIs while consistently tracking and reporting against them. Leverage industry and historical benchmarks to measure success, share both qualitative and quantitative insights, and develop action plans to optimize content performance and future campaigns
• Cultivate strong relationships with platforms (Instagram, TikTok, YouTube, Blogs, LTK, etc.), gaining access to emerging features and technologies
• Work closely with influencer talent management to negotiate and develop contracts for earned and paid opportunities
• Support budget management and invoicing
• Build and manage a team of Influencer Coordinators and Strategists, with the opportunity to grow the team should we identify new growth opportunities/needs
• Maintain a pulse on marketing and influencer-focused trends and send out a biweekly education newsletter internally
• Provide thought leadership and forward-looking opportunities on influencer and paid social media by staying current with competitive activity, cultural trends, industry innovations, tools, and platforms
You Are:
• Deeply curious and passionate about the creator economy, with a pulse on major trends and shifts within the industry
• Thrive in a fast-paced environment with a lot of autonomy
• Enjoy negotiating and owning high-stakes relationships
• Leverage both analytics and creative intuition in order to solve unique problems
• Ability to analyze influencer data and be able to clearly articulate insights and recommendations to key stakeholders
• Comfortable in a fast-paced and dynamic environment
• Above all, you're a team player, and love making an impact each day!
You Have:
• Bachelor’s degree required
• 8+ years’ of work experience in influencer marketing; Ecommerce experience a must
• Deep understanding and experience working with all social media platforms, content creators, and content & influencer management platforms
• Overseen large integrated influencer campaigns that have driven impact on company-level metrics
• Ability to identify creator trends and propose before they become viral
• Experience working with a wide variety of influencers (micro, macro, celebrity) and knowing when to partner with each influencer category
• Strong organizational management with a process-driven approach
• Experience working cross-functionally with paid media, creative, product marketing, and e-commerce teams
• Experience with affiliate platforms (such as ShareASale) and influencer shopping platforms (such as LTK, Shopstyle)
• Proficient using Excel/Google Sheets and data visualization tools (Tableau, Looker, etc) with an ability to utilize data to provide actionable insights Show more details...
You Will...
• Work closely with the team lead to develop an overall influencer strategy while expanding into new markets, verticals, and channels (TikTok / YouTube)
• Develop, plan, and implement influencer and brand ambassador programs that drive acquisition, retention, engagement, and support brand goals
• Oversee Affiliates marketing both as a separate channel and as a way to augment Influencer marketing as a channel.
• Identify new and relevant influencer potential partners and brainstorm approaches for future influencer campaigns while partnering with cross-functional leads to align influencer marketing plans to key campaigns and cultural moments throughout the year
• Develop a strategy for utilizing influencer content through dark posting, in partnership with the social and paid media teams.
• Assist in onboarding new tools if needed and work to build influencer shoppable landing pages
• Own project management of influencer marketing efforts and oversee / delegate day-to-day influencer efforts across the team
• Tracking and reporting: Set clear campaign goals and KPIs while consistently tracking and reporting against them. Leverage industry and historical benchmarks to measure success, share both qualitative and quantitative insights, and develop action plans to optimize content performance and future campaigns
• Cultivate strong relationships with platforms (Instagram, TikTok, YouTube, Blogs, LTK, etc.), gaining access to emerging features and technologies
• Work closely with influencer talent management to negotiate and develop contracts for earned and paid opportunities
• Support budget management and invoicing
• Build and manage a team of Influencer Coordinators and Strategists, with the opportunity to grow the team should we identify new growth opportunities/needs
• Maintain a pulse on marketing and influencer-focused trends and send out a biweekly education newsletter internally
• Provide thought leadership and forward-looking opportunities on influencer and paid social media by staying current with competitive activity, cultural trends, industry innovations, tools, and platforms
You Are:
• Deeply curious and passionate about the creator economy, with a pulse on major trends and shifts within the industry
• Thrive in a fast-paced environment with a lot of autonomy
• Enjoy negotiating and owning high-stakes relationships
• Leverage both analytics and creative intuition in order to solve unique problems
• Ability to analyze influencer data and be able to clearly articulate insights and recommendations to key stakeholders
• Comfortable in a fast-paced and dynamic environment
• Above all, you're a team player, and love making an impact each day!
You Have:
• Bachelor’s degree required
• 8+ years’ of work experience in influencer marketing; Ecommerce experience a must
• Deep understanding and experience working with all social media platforms, content creators, and content & influencer management platforms
• Overseen large integrated influencer campaigns that have driven impact on company-level metrics
• Ability to identify creator trends and propose before they become viral
• Experience working with a wide variety of influencers (micro, macro, celebrity) and knowing when to partner with each influencer category
• Strong organizational management with a process-driven approach
• Experience working cross-functionally with paid media, creative, product marketing, and e-commerce teams
• Experience with affiliate platforms (such as ShareASale) and influencer shopping platforms (such as LTK, Shopstyle)
• Proficient using Excel/Google Sheets and data visualization tools (Tableau, Looker, etc) with an ability to utilize data to provide actionable insights Show more details...
via Girlboss Jobs
schedule_type: Full-time
Minted is seeking an experienced, dynamic e-commerce marketer to lead Minted’s strategic retention marketing efforts. You will be responsible for developing innovative approaches to recruiting customers in key life stages (e.g., wedding, new baby) and driving significant LTV (lifetime value) expansion across the Minted portfolio. This is a unique opportunity for a strategic, analytical leader to... develop and execute strategies that make Minted
Minted is seeking an experienced, dynamic e-commerce marketer to lead Minted’s strategic retention marketing efforts. You will be responsible for developing innovative approaches to recruiting customers in key life stages (e.g., wedding, new baby) and driving significant LTV (lifetime value) expansion across the Minted portfolio. This is a unique opportunity for a strategic, analytical leader to... develop and execute strategies that make Minted a destination that customers discover at a personal milestone and return to for all of their meaningful life moments. You will partner with each of the businesses’ general managers (GMs) to develop and execute strategies that achieve each category’s goals. And, you will own the creation and execution of CEO and Board-sponsored strategies to convert Minted customers across categories, increasing company-wide LTV. This highly visible, highly cross-functional role will partner across categories and functions to drive results.
You Will:
• Own holistic Minted retention strategy, including cross-functional strategies to drive LTV within each category, and to convert customers across Minted categories
• Own strategy for customer experiences that drive repeat behavior (e.g., address book, personal dates); partner with product management to bring these strategies to life
• Own loyalty programs, including managing and evolving our existing program, Minted More, and defining and launching new programs
• Own a very large email marketing channel, including batch, lifecycle programs, triggered, and transactional emails
• Own identification and launch of new channels, such as text/SMS or push notifications
• Own lead generation partnerships for each of Minted’s target customer segments - wedding, moms, and art. Pursue creative strategic partnerships to scale new customer acquisition
• Own onsite lead generation, including developing strategies to drive “shallow conversions”, e.g., sampling, quizzes, etc.
You Are:
• A strong email marketer, rooted in data and have overseen email channels delivering multi-million dollars in revenue
• A strategic, consumer-centric thinker. You are a superb strategist who has proven the ability to identify opportunities and a sound strategic path to achieve them. You understand consumer segments deeply and intuitively, and you naturally gravitate to the consumer when answering questions or considering strategies
• Results-oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment
• Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change
• A curious generalist. You are interested in and comfortable engaging across many businesses, including working directly with GMs of several very different businesses, plus analytics, product management, engineering, brand, and more
• A shopper or collector. You have strong natural retail insights and an understanding of how and why consumers use Minted products, informed by a personal interest in shopping or collecting design or fashion goods. You have a strong personal passion for Minted’s categories of products
• A strong cross-functional and team leader, fun to work with and for, effective in influencing and coaching others and collaborating with them to create phenomenal results
You Have:
• Strong track record of building, managing, and mentoring high-performance teams. You have a high bar for talent and will continuously raise the bar at Minted
• Bachelor’s degree required, MBA preferred
• 10+ years of marketing and/or eCommerce experience Show more details...
You Will:
• Own holistic Minted retention strategy, including cross-functional strategies to drive LTV within each category, and to convert customers across Minted categories
• Own strategy for customer experiences that drive repeat behavior (e.g., address book, personal dates); partner with product management to bring these strategies to life
• Own loyalty programs, including managing and evolving our existing program, Minted More, and defining and launching new programs
• Own a very large email marketing channel, including batch, lifecycle programs, triggered, and transactional emails
• Own identification and launch of new channels, such as text/SMS or push notifications
• Own lead generation partnerships for each of Minted’s target customer segments - wedding, moms, and art. Pursue creative strategic partnerships to scale new customer acquisition
• Own onsite lead generation, including developing strategies to drive “shallow conversions”, e.g., sampling, quizzes, etc.
You Are:
• A strong email marketer, rooted in data and have overseen email channels delivering multi-million dollars in revenue
• A strategic, consumer-centric thinker. You are a superb strategist who has proven the ability to identify opportunities and a sound strategic path to achieve them. You understand consumer segments deeply and intuitively, and you naturally gravitate to the consumer when answering questions or considering strategies
• Results-oriented. You are most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment
• Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change
• A curious generalist. You are interested in and comfortable engaging across many businesses, including working directly with GMs of several very different businesses, plus analytics, product management, engineering, brand, and more
• A shopper or collector. You have strong natural retail insights and an understanding of how and why consumers use Minted products, informed by a personal interest in shopping or collecting design or fashion goods. You have a strong personal passion for Minted’s categories of products
• A strong cross-functional and team leader, fun to work with and for, effective in influencing and coaching others and collaborating with them to create phenomenal results
You Have:
• Strong track record of building, managing, and mentoring high-performance teams. You have a high bar for talent and will continuously raise the bar at Minted
• Bachelor’s degree required, MBA preferred
• 10+ years of marketing and/or eCommerce experience Show more details...
via Girlboss Jobs
As a Customer Service Lead, you will be an instrumental part of ensuring the most exceptional contact quality and service possible for Minted’s customers. CS Leads are responsible for working closely with and providing daily support to a team of Customer Service Representatives (CSRs). Reporting to a Team Supervisor, you will serve as a Minted subject matter expert, providing in-the-moment... coaching and support to allow the team to deliver excellent
As a Customer Service Lead, you will be an instrumental part of ensuring the most exceptional contact quality and service possible for Minted’s customers. CS Leads are responsible for working closely with and providing daily support to a team of Customer Service Representatives (CSRs). Reporting to a Team Supervisor, you will serve as a Minted subject matter expert, providing in-the-moment... coaching and support to allow the team to deliver excellent service. Team Leads will use problem-solving and people skills to support the team through multiple channels, driving productivity while monitoring incoming contact volumes, SLAs, and associated prioritization to tackle the highest priority cases first. Team Leads have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Your #1 objective is to offer the best experience possible for any customer interacting with Minted, and you support CSRs to do this by offering hands-on team support.
Responsibilities:
You will:
• Provide day-to-day support, subject matter expertise, and real-time coaching for Customer Service Representatives, motivating and supporting the team to resolve customer concerns
• Stay present and available for the broader Customer Service team, including monitoring communications, answering questions, and providing real-time feedback via Slack and Google Hangouts
• Oversee the team to drive productivity through contact prioritization via queue management and adherence monitoring
• Provide interval updates to the team, sharing hourly progress versus SLA targets
• Navigate and resolve financial transactions and support vendor communications required to resolve customer concerns
• Serve as the first line of defense for escalations for the broader Customer Service team
• Approve service recovery requests and produce promo codes
• Stay up-to-date about the knowledge base for Minted products, services, and policy details and updates by reviewing the Customer Service knowledge base, as well as training updates, and daily huddle announcements
• Work closely with the Team Supervisor to support the CSR coaching process
• As time permits, support answering email and other contacts; support ad hoc projects, such as Training and Quality Assurance support
• In partnership with your Customer Service Team Supervisor, responsible for Quality Assurance, CSAT, and Productivity for your team
• Promote a positive and friendly environment supporting good morale and cooperation
You are:
• Professional, with leadership skills, and excellent interpersonal and communication skills
• Someone who leads by example, enthusiastically encouraging team members to follow Minted best practices and departmental policies
• Able to take direction and quickly learn new procedures, processes, and products
• Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals
• Comfortable using technology; ideally familiar and experienced with eCommerce
• Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy
You have:
• A Bachelor’s degree or equivalent work experience
• 2+ years of experience in a Customer Service role required, with proven excellence and an overall understanding of customer satisfaction
• A proven track record of supporting Minted customers with exceptional service
• Excellent written and verbal communication skills
• Detail-oriented, problem solver, promotes a positive team environment
• Excellent computer/software skills. (Google Docs, Sheets, and Slides)
• Experience with Salesforce or other CRM software a plus
Must reside in the following states to be considered for a Seasonal Role:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MI, MN, MO, MT, NH, NJ, NV, NY, NC, OH, OK, OR, RI, PA, TX, UT, VT, VA, WA, WI Show more details...
Responsibilities:
You will:
• Provide day-to-day support, subject matter expertise, and real-time coaching for Customer Service Representatives, motivating and supporting the team to resolve customer concerns
• Stay present and available for the broader Customer Service team, including monitoring communications, answering questions, and providing real-time feedback via Slack and Google Hangouts
• Oversee the team to drive productivity through contact prioritization via queue management and adherence monitoring
• Provide interval updates to the team, sharing hourly progress versus SLA targets
• Navigate and resolve financial transactions and support vendor communications required to resolve customer concerns
• Serve as the first line of defense for escalations for the broader Customer Service team
• Approve service recovery requests and produce promo codes
• Stay up-to-date about the knowledge base for Minted products, services, and policy details and updates by reviewing the Customer Service knowledge base, as well as training updates, and daily huddle announcements
• Work closely with the Team Supervisor to support the CSR coaching process
• As time permits, support answering email and other contacts; support ad hoc projects, such as Training and Quality Assurance support
• In partnership with your Customer Service Team Supervisor, responsible for Quality Assurance, CSAT, and Productivity for your team
• Promote a positive and friendly environment supporting good morale and cooperation
You are:
• Professional, with leadership skills, and excellent interpersonal and communication skills
• Someone who leads by example, enthusiastically encouraging team members to follow Minted best practices and departmental policies
• Able to take direction and quickly learn new procedures, processes, and products
• Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals
• Comfortable using technology; ideally familiar and experienced with eCommerce
• Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy
You have:
• A Bachelor’s degree or equivalent work experience
• 2+ years of experience in a Customer Service role required, with proven excellence and an overall understanding of customer satisfaction
• A proven track record of supporting Minted customers with exceptional service
• Excellent written and verbal communication skills
• Detail-oriented, problem solver, promotes a positive team environment
• Excellent computer/software skills. (Google Docs, Sheets, and Slides)
• Experience with Salesforce or other CRM software a plus
Must reside in the following states to be considered for a Seasonal Role:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MI, MN, MO, MT, NH, NJ, NV, NY, NC, OH, OK, OR, RI, PA, TX, UT, VT, VA, WA, WI Show more details...
via Lever
schedule_type: Full-time
The Role:
Minted is seeking an experienced, dynamic marketer to accelerate the significant impact performance marketing has on the growth trajectory of the business. You will be responsible for developing innovative approaches to acquire new customers across all of Minted’s categories. This is a unique opportunity for a strategic, analytical marketer to build on Minted’s strong marketing... foundation and introduce new ideas that take Minted
The Role:
Minted is seeking an experienced, dynamic marketer to accelerate the significant impact performance marketing has on the growth trajectory of the business. You will be responsible for developing innovative approaches to acquire new customers across all of Minted’s categories. This is a unique opportunity for a strategic, analytical marketer to build on Minted’s strong marketing... foundation and introduce new ideas that take Minted to the next level. This role reports to Minted’s VP of Marketing.
#LI-AN1
You Will:
• Own all aspects of performance marketing: develop strategies and plans to drive near-term new customer acquisition and build a foundation for healthy growth into the next decade
• Identify and drive new game-changing marketing opportunities to further scale the business and improve efficiencies
• Develop new and comprehensive approaches to measure effectiveness of all marketing initiatives, in partnership with Minted’s Analytics team
• Manage and drive continuous improvement of day-to-day performance management and reporting
• Lead a team and manage multiple agency relationships; hire, manage, and develop best-in-class marketers
• Create broad visibility into marketing learnings and impact; develop organization-wide understanding of and enthusiasm for the strategic impact your team delivers to the business
• Work cross-functionally with category general managers, product, engineering, creative, analytics to unlock new growth opportunities
You Are:
• At the forefront of marketing trends and emerging media opportunities
• You are eager to find new ways to grow the business, and have your finger on the pulse of the marketing and eCommerce industry
• A strategic, consumer-centric thinker
• A superb strategist who has proven the ability to identify opportunities and a sound strategic path to achieve them
• Results oriented. You dig into the details and focus on what truly matters
• Most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment
• An outstanding communicator. You can distill vast sets of data into key themes or learnings, and succinctly and convincingly communicate these to stakeholders in a way relevant to each stakeholder
• Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change
• Strong cross-functional and team leader, fun to work with and for, effective in influencing and coaching others and collaborating with them to create phenomenal results
You Have:
• 10+ years of world-class expertise in performance marketing (including search, display, paid social, and affiliate) and media planning
• 5+ years of experience working in retail or eCommerce
• Experience managing larger marketing budgets (up to $10M+)
• An understanding of the TV & Streaming media landscape
• An extremely high analytical capability complemented by a strong brand sensibility
• Strong track record of building, managing and mentoring high performance teams
• You have a high bar for talent and will continuously raise the bar at Minted
• Bachelor’s degree required, MBA preferred
Compensation:
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
- Geo Base Salary Range 0 - Includes SF Bay Area $168,000 - $252,000
This role is eligible for an annual performance bonus and stock options.
Benefits:
Benefits will be effective the first of each month following your initial hire date.
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist Show more details...
Minted is seeking an experienced, dynamic marketer to accelerate the significant impact performance marketing has on the growth trajectory of the business. You will be responsible for developing innovative approaches to acquire new customers across all of Minted’s categories. This is a unique opportunity for a strategic, analytical marketer to build on Minted’s strong marketing... foundation and introduce new ideas that take Minted to the next level. This role reports to Minted’s VP of Marketing.
#LI-AN1
You Will:
• Own all aspects of performance marketing: develop strategies and plans to drive near-term new customer acquisition and build a foundation for healthy growth into the next decade
• Identify and drive new game-changing marketing opportunities to further scale the business and improve efficiencies
• Develop new and comprehensive approaches to measure effectiveness of all marketing initiatives, in partnership with Minted’s Analytics team
• Manage and drive continuous improvement of day-to-day performance management and reporting
• Lead a team and manage multiple agency relationships; hire, manage, and develop best-in-class marketers
• Create broad visibility into marketing learnings and impact; develop organization-wide understanding of and enthusiasm for the strategic impact your team delivers to the business
• Work cross-functionally with category general managers, product, engineering, creative, analytics to unlock new growth opportunities
You Are:
• At the forefront of marketing trends and emerging media opportunities
• You are eager to find new ways to grow the business, and have your finger on the pulse of the marketing and eCommerce industry
• A strategic, consumer-centric thinker
• A superb strategist who has proven the ability to identify opportunities and a sound strategic path to achieve them
• Results oriented. You dig into the details and focus on what truly matters
• Most comfortable in work environments which are outcome-oriented and merit-based, and are highly motivated by goal accomplishment
• An outstanding communicator. You can distill vast sets of data into key themes or learnings, and succinctly and convincingly communicate these to stakeholders in a way relevant to each stakeholder
• Receptive to change. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change
• Strong cross-functional and team leader, fun to work with and for, effective in influencing and coaching others and collaborating with them to create phenomenal results
You Have:
• 10+ years of world-class expertise in performance marketing (including search, display, paid social, and affiliate) and media planning
• 5+ years of experience working in retail or eCommerce
• Experience managing larger marketing budgets (up to $10M+)
• An understanding of the TV & Streaming media landscape
• An extremely high analytical capability complemented by a strong brand sensibility
• Strong track record of building, managing and mentoring high performance teams
• You have a high bar for talent and will continuously raise the bar at Minted
• Bachelor’s degree required, MBA preferred
Compensation:
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
- Geo Base Salary Range 0 - Includes SF Bay Area $168,000 - $252,000
This role is eligible for an annual performance bonus and stock options.
Benefits:
Benefits will be effective the first of each month following your initial hire date.
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist Show more details...
via AngelList
schedule_type: Contractorsalary: 65K a year
Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationary. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held... monthly art and design challenges ever since. Follow us
Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationary. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held... monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we're backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We're a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?
You will:
1. Serve as a support expert for our Design Operations and Customer Service teams. This will involve troubleshooting technical issues, discussing solutions with fellow IT Support members and documenting any findings within our Zendesk Ticketing platform.
2. Assist with the account creation for a large volume of New Hires joining the company.
3. Help with provisioning workstations utilizing tools such as Microsoft Deployment Tools and Jamf Pro.
You are:
1. Passionate for delivering an excellent end-user experience
2. Very attentive and have the ability to follow processes and procedures
Process-oriented and experienced with utilizing a ticketing system such as Zendesk.
3. Willing and able to work shifts that may also include coverage on the weekend during our peak season.
You have:
1. 1-2 years of Level 1 Technical Support experience required - we are an 80% PC and 20% Mac environment
2. Strong knowledge of web concepts (i.e. How to clear cache, inspect elements, find issues within Console, change browser settings, etc.) with all browsers.
3. Knowledge of various operating systems including Windows 7, Windows 10, ChromeOS, macOS and iOS.
4. Experience with Google Suite and Active Directory administration
5. Strong people skills and a knack for problem-solving
6. Excellent written and verbal communication skills
7. Basic knowledge of how an eCommerce business works and operates
Bonus:
1. Advanced working experience within an Active Directory environment.
2. Basic understanding of general Network topology and how to troubleshoot client-side issues.
Minted focuses on Internet, E-Commerce, Crowdsourcing, Design, and Art. Their company has offices in San Francisco and Oakland. They have a large team that's between 201-500 employees. To date, Minted has raised $87M of funding; their latest round was closed on October 2014.
You can view their website at http://www.minted.com or find them on Twitter, Facebook, and LinkedIn Show more details...
You will:
1. Serve as a support expert for our Design Operations and Customer Service teams. This will involve troubleshooting technical issues, discussing solutions with fellow IT Support members and documenting any findings within our Zendesk Ticketing platform.
2. Assist with the account creation for a large volume of New Hires joining the company.
3. Help with provisioning workstations utilizing tools such as Microsoft Deployment Tools and Jamf Pro.
You are:
1. Passionate for delivering an excellent end-user experience
2. Very attentive and have the ability to follow processes and procedures
Process-oriented and experienced with utilizing a ticketing system such as Zendesk.
3. Willing and able to work shifts that may also include coverage on the weekend during our peak season.
You have:
1. 1-2 years of Level 1 Technical Support experience required - we are an 80% PC and 20% Mac environment
2. Strong knowledge of web concepts (i.e. How to clear cache, inspect elements, find issues within Console, change browser settings, etc.) with all browsers.
3. Knowledge of various operating systems including Windows 7, Windows 10, ChromeOS, macOS and iOS.
4. Experience with Google Suite and Active Directory administration
5. Strong people skills and a knack for problem-solving
6. Excellent written and verbal communication skills
7. Basic knowledge of how an eCommerce business works and operates
Bonus:
1. Advanced working experience within an Active Directory environment.
2. Basic understanding of general Network topology and how to troubleshoot client-side issues.
Minted focuses on Internet, E-Commerce, Crowdsourcing, Design, and Art. Their company has offices in San Francisco and Oakland. They have a large team that's between 201-500 employees. To date, Minted has raised $87M of funding; their latest round was closed on October 2014.
You can view their website at http://www.minted.com or find them on Twitter, Facebook, and LinkedIn Show more details...
via Talent.com
posted_at: 4 days agoschedule_type: Full-time
Minted is seeking a UX Strategy Manager to join the multidisciplinary UX team responsible for our digital experience across web and app.
The UX team partners extensively with Product, Engineering, Merchandising, Product Marketing, Brand and Creative teams to support the Product organization's roadmap and define Minted's future capabilities...
We approach each project as an opportunity to exceed our customer and artist expectations-designing the
Minted is seeking a UX Strategy Manager to join the multidisciplinary UX team responsible for our digital experience across web and app.
The UX team partners extensively with Product, Engineering, Merchandising, Product Marketing, Brand and Creative teams to support the Product organization's roadmap and define Minted's future capabilities...
We approach each project as an opportunity to exceed our customer and artist expectations-designing the right experiences, at the right time, the right way.
LI-JR1
You Will :
• Maintain an active and evolving connection to the needs of our customers and artists
• Lead a UX Strategy pod that defines Minted's future user needs and related product opportunity spaces
• Create an evolving set of principles and guides for content, language, and positioning across all of Minted
• Concept prototypes for new features and frameworks that both drive and inform business strategy
• Help determine prioritization of design work based on a deep understanding of present and future user needs
• Build tools and systems to communicate the direction of Minted customers back to the business
• Collaborate with UX Design, Product, Product Marketing, Merchandising, Engineering, Data Science, and leadership to scope and solve Minted's toughest and most unexplored business challenges
You Are :
A Senior / Lead / Manager level UX Strategist who has significant experience leading teams and addressing high-stakes business challenges.
Passionate about building an iterative and imaginative environment where new ideas can flourish
• A mentor or people manager who enjoys helping others meet their potential, and equally enjoys rolling up their sleeves to dive into the work
• An open collaborator who listens and enjoys having their ideas challenged
• A storyteller - you bridge the gap between current & future user journeys
• An expert in user-centric design, visual design, user behavior, interactions, brand, and content best practices
• Deeply versed in design trends across app, mobile web, desktop, tablet, etc
• Able to oversee and advise full research cycles, and familiar with best practices in addition to qualitative and quantitative methods
You Have :
• Deep user empathy and a natural curiosity for what drives behavior
• An interest in educating partners on how to make the most of UX Strategy-leading Minted's first UX Strategy pod, you'll set the standard
• Significant experience tying UX strategy to headway on tough business challenges
About Minted :
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further.
Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We're building a new way to discover the world's best creative talent. We're here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don't just believe in the power of art-we live it. We have our finger on the pulse of what's new and now.
We're obsessed with great design, art, and interiors. We're in galleries, at fairs, and constantly finding inspiration online.
We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.
The Minted community's art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season.
We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.
Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws.
Minted participates in the E-verify program.
How Our Process Works :
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product.
The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest.
Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Last updated : 2023-03-24 Show more details...
The UX team partners extensively with Product, Engineering, Merchandising, Product Marketing, Brand and Creative teams to support the Product organization's roadmap and define Minted's future capabilities...
We approach each project as an opportunity to exceed our customer and artist expectations-designing the right experiences, at the right time, the right way.
LI-JR1
You Will :
• Maintain an active and evolving connection to the needs of our customers and artists
• Lead a UX Strategy pod that defines Minted's future user needs and related product opportunity spaces
• Create an evolving set of principles and guides for content, language, and positioning across all of Minted
• Concept prototypes for new features and frameworks that both drive and inform business strategy
• Help determine prioritization of design work based on a deep understanding of present and future user needs
• Build tools and systems to communicate the direction of Minted customers back to the business
• Collaborate with UX Design, Product, Product Marketing, Merchandising, Engineering, Data Science, and leadership to scope and solve Minted's toughest and most unexplored business challenges
You Are :
A Senior / Lead / Manager level UX Strategist who has significant experience leading teams and addressing high-stakes business challenges.
Passionate about building an iterative and imaginative environment where new ideas can flourish
• A mentor or people manager who enjoys helping others meet their potential, and equally enjoys rolling up their sleeves to dive into the work
• An open collaborator who listens and enjoys having their ideas challenged
• A storyteller - you bridge the gap between current & future user journeys
• An expert in user-centric design, visual design, user behavior, interactions, brand, and content best practices
• Deeply versed in design trends across app, mobile web, desktop, tablet, etc
• Able to oversee and advise full research cycles, and familiar with best practices in addition to qualitative and quantitative methods
You Have :
• Deep user empathy and a natural curiosity for what drives behavior
• An interest in educating partners on how to make the most of UX Strategy-leading Minted's first UX Strategy pod, you'll set the standard
• Significant experience tying UX strategy to headway on tough business challenges
About Minted :
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further.
Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We're building a new way to discover the world's best creative talent. We're here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don't just believe in the power of art-we live it. We have our finger on the pulse of what's new and now.
We're obsessed with great design, art, and interiors. We're in galleries, at fairs, and constantly finding inspiration online.
We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.
The Minted community's art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season.
We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.
Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws.
Minted participates in the E-verify program.
How Our Process Works :
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product.
The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest.
Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Last updated : 2023-03-24 Show more details...
via JobzMall
schedule_type: Full-time
Be accountable for data accuracy and reporting performance metrics in our supply chain.
Manage the purchasing and inventory for selected bill of materials including finished goods and other consumable items. Evaluate monthly cost performance by analyzing invoices and inventory investments; review invoices for approval. Provide analytical support in cost negotiations related to New Product... Development. Analyze weekly in-stock data and work both
Be accountable for data accuracy and reporting performance metrics in our supply chain.
Manage the purchasing and inventory for selected bill of materials including finished goods and other consumable items. Evaluate monthly cost performance by analyzing invoices and inventory investments; review invoices for approval. Provide analytical support in cost negotiations related to New Product... Development. Analyze weekly in-stock data and work both internally and externally with 3rd party manufacturing and warehousing partners to hit in-stock goals Show more details...
Manage the purchasing and inventory for selected bill of materials including finished goods and other consumable items. Evaluate monthly cost performance by analyzing invoices and inventory investments; review invoices for approval. Provide analytical support in cost negotiations related to New Product... Development. Analyze weekly in-stock data and work both internally and externally with 3rd party manufacturing and warehousing partners to hit in-stock goals Show more details...
via JobzMall
schedule_type: Full-time
Conduct original research into what behaviors lead to artist development and commercial success over long time horizons. Evolve our community platform in such a way that leads to ever-increasing artist development, engagement, and accomplishment. Build algorithms to remove intentional and subconscious voter bias that corrodes the emergence of great art and design. Contribute to the documentation... QA, and organization of our datasets. Develop training
Conduct original research into what behaviors lead to artist development and commercial success over long time horizons. Evolve our community platform in such a way that leads to ever-increasing artist development, engagement, and accomplishment. Build algorithms to remove intentional and subconscious voter bias that corrodes the emergence of great art and design. Contribute to the documentation... QA, and organization of our datasets. Develop training materials for image attribution projects, and work closely with our external partner throughout each project
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