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Mass.gov is the official website of the Commonwealth of Massachusetts. It provides citizens, businesses, and visitors with access to state services, programs, and information. It is a one-stop shop for government services and information, including online services, forms, news and event updates, and contact information for state agencies. It also offers education and employment resources, recreational opportunities, travel and tourism information, and more. Mass.gov is the go-to source for learning about and interacting with the government of the Commonwealth of Massachusetts.
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via Mass.gov
posted_at: 21 hours agoschedule_type: Full-time
Title: Administrative Assistant - Probation Training Division
Pay Grade: Grade 13...
Starting Pay: $54,593.18
Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/orgs/massachusetts-probation-service
Notes:
Title: Administrative Assistant - Probation Training Division
Pay Grade: Grade 13...
Starting Pay: $54,593.18
Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/orgs/massachusetts-probation-service
Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.
This position is in the Probation Training Academy located in Clinton, MA.
Position Summary: The Massachusetts Probation Service Training Division is responsible for the training and on-going professional development of over 1,800 Massachusetts Probation Service staff, including: unionized clerical support, probation officers, community corrections and electronic monitoring staff as well as probation management and executive leadership. The administrative assistant performs a variety of secretarial and administrative support duties within the MPS Training Division. Further, the successful candidate will also collaborate with their administrative counterparts in supporting the daily operations of the MPS Training and Operations Center (MTOC).
The position title above the entry level includes higher level secretarial and administrative duties. Employees are hired at the entry level position within the title and are eligible for reclassification to the higher level position title within the series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy.
Organizational Levels:
Administrative Assistant I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of secretarial and administrative duties for one or more upper level managers and to train for the next higher level.
Administrative Assistant II - This is the second level position title within this series. Employees at this level are expected to perform higher level secretarial and administrative duties which require more knowledge of word processing functions, more knowledge of Trial Court policies and procedures, and to exercise more independent judgment.
Supervision Received:
The administrative assistant receives general direction and supervision from the statewide probation training supervisor and/or designee
Duties:
Administrative Assistant I Duties:
Support the Massachusetts Probation Service Training Division in its collaboration with the Massachusetts Probation Service, Trial Court and many other well-respected local and national professional organizations;
Collaborates with administrative counterparts to provide quality clerical and administrative support, as directed, to other organizational units within the MPS Training and Operations Center (MTOC) which may include: answering the telephone, covering the front desk, responding to facility requests, and screening phone calls as directed; preparing training materials, rooms and other resources; scheduling; and providing support for local and regional trainings.
Provides support to Training Unit team for on-demand and virtual trainings
Adhere to a rigorous departmental training schedule based on priorities identified by the statewide probation training supervisor, Probation executive leadership, senior managers and the Trial Court;
Participate in staff meetings, as directed, to collaborate on departmental projects and/or initiatives and proactively address other organizational challenges as necessary;
Drafts a variety of documents and other material(s), in a variety of formats, and coordinates the distribution of materials and correspondence as directed;
Proofreads material for accuracy, punctuation, spelling, grammar, legal citation (if necessary) and conformity to Trial Court policies and procedures;
Maintains accurate departmental records to support annual statistical reporting.
Other duties as assigned by the statewide probation training supervisor and/or lead program manager or their designee
Administrative Assistant II duties:
Prepares complex and detailed documents requiring the use of macros, mail merges and other command functions;
Provides administrative support to departmental staff as necessary for special projects and initiatives undertaken by the office;
Responds to more complicated inquiries relating to policies and procedures;
Develops and maintains databases and spreadsheets;
Acts as a liaison with other offices, departments and outside agencies;
Recommends and implements more effective office procedures and routines; and
Performs all of the duties of the lower level position title within this series as required.
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values - Communicates and demonstrates the ethics and values of the Trial Court.
Mission - Understands, upholds, and communicates the Executive Office and Security Department missions;
Applied Knowledge - Demonstrates ability with MS Office and can properly support the administration of departmental polices, procedures, and initiatives in a unionized employee environment.
Problem Solving - Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural background;
Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development
Minimum Requirements:
Administrative Assistant I Requirements:
• High school diplomas or the equivalent and four years of secretarial experience, or an equivalent combination of education and experience;
• Knowledge of and proficiency in the use of personal computers and related business software, including MS Word and MS Excel; Some experience with MS PowerPoint is preferred;
• Knowledge of current office and clerical practices and procedures;
• Ability to draft standard and routine correspondence related to office policy and procedure;
• Knowledge of basic English, grammar, spelling and punctuation;
• Ability to handle sensitive matters on a confidential basis;
• Ability to type proficiently;
• Ability to operate current standard office equipment, including photocopier machines, scanners, calculators, and fax machines;
• Ability to work professionally with judges, court officials, court employees, and the general public;
• Ability to set up and maintain filing systems; and
• Ability to work independently and follow oral and written instructions.
Administrative Assistant II Additional Requirements;
• A minimum of three years of experience as an Administrative Assistant I;
• Considerable knowledge of and demonstrated ability to perform more complicated word processing functions and spreadsheet software;
• Considerable knowledge of office policies and procedures and demonstrated ability to apply those policies to inquiries;
• Demonstrated ability to independently complete assignments and to handle multiple assignments;
• Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary Show more details...
Pay Grade: Grade 13...
Starting Pay: $54,593.18
Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/orgs/massachusetts-probation-service
Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.
This position is in the Probation Training Academy located in Clinton, MA.
Position Summary: The Massachusetts Probation Service Training Division is responsible for the training and on-going professional development of over 1,800 Massachusetts Probation Service staff, including: unionized clerical support, probation officers, community corrections and electronic monitoring staff as well as probation management and executive leadership. The administrative assistant performs a variety of secretarial and administrative support duties within the MPS Training Division. Further, the successful candidate will also collaborate with their administrative counterparts in supporting the daily operations of the MPS Training and Operations Center (MTOC).
The position title above the entry level includes higher level secretarial and administrative duties. Employees are hired at the entry level position within the title and are eligible for reclassification to the higher level position title within the series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy.
Organizational Levels:
Administrative Assistant I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of secretarial and administrative duties for one or more upper level managers and to train for the next higher level.
Administrative Assistant II - This is the second level position title within this series. Employees at this level are expected to perform higher level secretarial and administrative duties which require more knowledge of word processing functions, more knowledge of Trial Court policies and procedures, and to exercise more independent judgment.
Supervision Received:
The administrative assistant receives general direction and supervision from the statewide probation training supervisor and/or designee
Duties:
Administrative Assistant I Duties:
Support the Massachusetts Probation Service Training Division in its collaboration with the Massachusetts Probation Service, Trial Court and many other well-respected local and national professional organizations;
Collaborates with administrative counterparts to provide quality clerical and administrative support, as directed, to other organizational units within the MPS Training and Operations Center (MTOC) which may include: answering the telephone, covering the front desk, responding to facility requests, and screening phone calls as directed; preparing training materials, rooms and other resources; scheduling; and providing support for local and regional trainings.
Provides support to Training Unit team for on-demand and virtual trainings
Adhere to a rigorous departmental training schedule based on priorities identified by the statewide probation training supervisor, Probation executive leadership, senior managers and the Trial Court;
Participate in staff meetings, as directed, to collaborate on departmental projects and/or initiatives and proactively address other organizational challenges as necessary;
Drafts a variety of documents and other material(s), in a variety of formats, and coordinates the distribution of materials and correspondence as directed;
Proofreads material for accuracy, punctuation, spelling, grammar, legal citation (if necessary) and conformity to Trial Court policies and procedures;
Maintains accurate departmental records to support annual statistical reporting.
Other duties as assigned by the statewide probation training supervisor and/or lead program manager or their designee
Administrative Assistant II duties:
Prepares complex and detailed documents requiring the use of macros, mail merges and other command functions;
Provides administrative support to departmental staff as necessary for special projects and initiatives undertaken by the office;
Responds to more complicated inquiries relating to policies and procedures;
Develops and maintains databases and spreadsheets;
Acts as a liaison with other offices, departments and outside agencies;
Recommends and implements more effective office procedures and routines; and
Performs all of the duties of the lower level position title within this series as required.
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values - Communicates and demonstrates the ethics and values of the Trial Court.
Mission - Understands, upholds, and communicates the Executive Office and Security Department missions;
Applied Knowledge - Demonstrates ability with MS Office and can properly support the administration of departmental polices, procedures, and initiatives in a unionized employee environment.
Problem Solving - Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Customer Service - Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Collaboration - Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Commitment to Diversity - Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural background;
Continuous Learning - Demonstrates a commitment to continuously improving himself or herself through professional development
Minimum Requirements:
Administrative Assistant I Requirements:
• High school diplomas or the equivalent and four years of secretarial experience, or an equivalent combination of education and experience;
• Knowledge of and proficiency in the use of personal computers and related business software, including MS Word and MS Excel; Some experience with MS PowerPoint is preferred;
• Knowledge of current office and clerical practices and procedures;
• Ability to draft standard and routine correspondence related to office policy and procedure;
• Knowledge of basic English, grammar, spelling and punctuation;
• Ability to handle sensitive matters on a confidential basis;
• Ability to type proficiently;
• Ability to operate current standard office equipment, including photocopier machines, scanners, calculators, and fax machines;
• Ability to work professionally with judges, court officials, court employees, and the general public;
• Ability to set up and maintain filing systems; and
• Ability to work independently and follow oral and written instructions.
Administrative Assistant II Additional Requirements;
• A minimum of three years of experience as an Administrative Assistant I;
• Considerable knowledge of and demonstrated ability to perform more complicated word processing functions and spreadsheet software;
• Considerable knowledge of office policies and procedures and demonstrated ability to apply those policies to inquiries;
• Demonstrated ability to independently complete assignments and to handle multiple assignments;
• Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary Show more details...
via Mass.gov
posted_at: 3 days agoschedule_type: Full-time
Title: Infrastructure Program Manager
Pay Grade: Management...
Starting Pay: $ 88,695.37
Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement.
ORGANIZATIONAL PROFILE:
Notes: This position is designated as Management
Title: Infrastructure Program Manager
Pay Grade: Management...
Starting Pay: $ 88,695.37
Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement.
ORGANIZATIONAL PROFILE:
Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual.
Compensation commensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps.
First consideration will be given to those applicants that apply within the first 14 days.
This position is currently a hybrid position (subject to change).
Position Summary: The Massachusetts Judicial Branch is undergoing a digital transformation to meet the needs of the citizens of the Commonwealth. That transformation requires the modernization of the current IT infrastructure. The Infrastructure Program Manager (IPM) will partner closely with the DCIO of Infrastructure to plan and execute the build out of modern network and server technologies that will be reliable and robust to support the day to day needs of the courts. The IPM will partner closely with the Project Management Office to collaboratively define, manage, and drive cross functional projects and technologies that will enable the digital transformation of the courts. Duties will include managing vendors and external partners, ensuring clear communication, shared expectations, and accountability.
Supervision Received: The Infrastructure Program Manager reports to the Deputy CIO of Infrastructure and receives general direction in performing duties in accordance with established guidelines.
Duties:
• Support the DCIO of Infrastructure in setting annual team goals in support of the Trial Court mission and monitoring progress made on those goals over the course of the year.
• Maintain high-level schedule for the Infrastructure Team, tracking resource allocation, remediating conflicts, monitoring key deliverables, and escalating major issues.
• Collaborate with various project and functional managers to identify appropriate solutions, required resources, and project timelines.
• Define solution requirements and work with the procurement team to successful identity and contract with vendors to provide the needed products or services.
• Partner closely with the Project Management Office to collaboratively define, manage, and drive cross functional projects and technologies that will enable the digital transformation of the courts.
• Manage vendors and external partners, ensuring clear communication, shared expectations, and accountability.
• Coordinate with both internal engineers as well as the Service Delivery team to meet project deliverables and to ensure benefits are realized.
• Collaborate with all necessary departments and team members to ensure project budgets are properly estimated and controlled and develops controls and measurements to monitor progress
• Act as the project manager on critical initiatives, taking responsibility for the project team and for overall project success.
• Define key metrics related to measure Infrastructure operations and provide to JISD leadership monthly.
• Model collaboration within JISD and with the departments in support of developing a customer service culture
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch.
Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions
Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.
Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.
Minimum Requirements: Minimum Requirements/Qualifications
• A Bachelor’s Degree in Information Systems or related field and 6 years of experience as an information technology professional; Work experience should include (4) Four years in IT management roles with progressive management and technical responsibilities.
An equivalent combination of education and/or relevant experience will be considered for meeting the minimum qualifications.
Additional Qualifications and Skills
• ITIL, ITSM, or Six Sigma certification preferred
• Excellent collaboration skills and strong commitment to transparency, openness, and continuous improvement.
• Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan
• Strong client-facing / customer service skills and passion for delivering positive experiences.
• Proven vendor management skills
• Extremely versatile, dedicated to efficient productivity
• Demonstrated experience working within a data center or with a networking team
• Experience managing infrastructure projects and working with engineers
• Knowledge of VoIP technologies is preferred
• Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other government officials, and to maintain effective working relationships.
• Demonstrated experience in leading process improvement and organization change initiatives.
• Proven success in a project leadership role
• Excellent presentation, time management, and collaborating skills.
• Handles stressful situations and deadline pressures well.
• Plans and carries out responsibilities with minimal direction.
• Ability to communicate technical information to non-technical people effectively.
• Ability to organize, direct and coordinate administrative activities, operational programs and staff Show more details...
Pay Grade: Management...
Starting Pay: $ 88,695.37
Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement.
ORGANIZATIONAL PROFILE:
Notes: This position is designated as Management and is covered by the Personnel Policies and Procedures Manual.
Compensation commensurate with experience. You must upload a resume to your profile to be considered for this position, in addition to completing all the application steps.
First consideration will be given to those applicants that apply within the first 14 days.
This position is currently a hybrid position (subject to change).
Position Summary: The Massachusetts Judicial Branch is undergoing a digital transformation to meet the needs of the citizens of the Commonwealth. That transformation requires the modernization of the current IT infrastructure. The Infrastructure Program Manager (IPM) will partner closely with the DCIO of Infrastructure to plan and execute the build out of modern network and server technologies that will be reliable and robust to support the day to day needs of the courts. The IPM will partner closely with the Project Management Office to collaboratively define, manage, and drive cross functional projects and technologies that will enable the digital transformation of the courts. Duties will include managing vendors and external partners, ensuring clear communication, shared expectations, and accountability.
Supervision Received: The Infrastructure Program Manager reports to the Deputy CIO of Infrastructure and receives general direction in performing duties in accordance with established guidelines.
Duties:
• Support the DCIO of Infrastructure in setting annual team goals in support of the Trial Court mission and monitoring progress made on those goals over the course of the year.
• Maintain high-level schedule for the Infrastructure Team, tracking resource allocation, remediating conflicts, monitoring key deliverables, and escalating major issues.
• Collaborate with various project and functional managers to identify appropriate solutions, required resources, and project timelines.
• Define solution requirements and work with the procurement team to successful identity and contract with vendors to provide the needed products or services.
• Partner closely with the Project Management Office to collaboratively define, manage, and drive cross functional projects and technologies that will enable the digital transformation of the courts.
• Manage vendors and external partners, ensuring clear communication, shared expectations, and accountability.
• Coordinate with both internal engineers as well as the Service Delivery team to meet project deliverables and to ensure benefits are realized.
• Collaborate with all necessary departments and team members to ensure project budgets are properly estimated and controlled and develops controls and measurements to monitor progress
• Act as the project manager on critical initiatives, taking responsibility for the project team and for overall project success.
• Define key metrics related to measure Infrastructure operations and provide to JISD leadership monthly.
• Model collaboration within JISD and with the departments in support of developing a customer service culture
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch.
Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions
Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.
Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.
Minimum Requirements: Minimum Requirements/Qualifications
• A Bachelor’s Degree in Information Systems or related field and 6 years of experience as an information technology professional; Work experience should include (4) Four years in IT management roles with progressive management and technical responsibilities.
An equivalent combination of education and/or relevant experience will be considered for meeting the minimum qualifications.
Additional Qualifications and Skills
• ITIL, ITSM, or Six Sigma certification preferred
• Excellent collaboration skills and strong commitment to transparency, openness, and continuous improvement.
• Demonstrable ability to formulate a high-level strategy, then convert it into a tactical plan and execute on that plan
• Strong client-facing / customer service skills and passion for delivering positive experiences.
• Proven vendor management skills
• Extremely versatile, dedicated to efficient productivity
• Demonstrated experience working within a data center or with a networking team
• Experience managing infrastructure projects and working with engineers
• Knowledge of VoIP technologies is preferred
• Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other government officials, and to maintain effective working relationships.
• Demonstrated experience in leading process improvement and organization change initiatives.
• Proven success in a project leadership role
• Excellent presentation, time management, and collaborating skills.
• Handles stressful situations and deadline pressures well.
• Plans and carries out responsibilities with minimal direction.
• Ability to communicate technical information to non-technical people effectively.
• Ability to organize, direct and coordinate administrative activities, operational programs and staff Show more details...
via Mass.gov
posted_at: 6 days agoschedule_type: Full-time
Title: Regional Manager of Facilities
Pay Grade: Senior Management 1...
Starting Pay: $105,858.26-$156,116.43/Yr.
Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility
Title: Regional Manager of Facilities
Pay Grade: Senior Management 1...
Starting Pay: $105,858.26-$156,116.43/Yr.
Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/info-details/trial-court-facilities-management
Notes:
This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.
Starting salary is based on applicant experience.
This position will have travelling.
In this position you will be overseeing Courts in the Greater Northshore area.
The primary location for this position is Lowell, MA.
This position is considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early.
Position Summary: Working within the Facilities Management and Capital Projects Department (FMCP) of the Trial Court, the Regional Manager of Court Facilities is responsible for managing all personnel on mechanical, electrical, & plumbing (MEP) operations, systems, maintenance, snow removal operations, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region. Regional Managers of Court Facilities serve as the regional management designee of the Director of FMCP in accordance with Trial Court policies, procedures, approved guidelines, and fiscal protocols. The Regional Manager of Court Facilities is regularly engaged in the hiring, assignment, supervision, evaluation, discipline, and overall effective utilization of court facilities staff assigned to his/her region. Other duties include the regional supervision and evaluation of contracted personnel who are performing MEP maintenance, repair, and custodial work at facilities under the Facility Management Division within the FMCP Department’s management. The Regional Manager of Court Facilities also serves as the key contact for all court leaders within all assigned courthouses for all facility operations related issues.
SUPERVISION RECEIVED:
Reports to and receives general direction from the Deputy Director of Facilities Management of the Trial Court and his or her designee in performing duties in accordance with established guidelines.
Duties: Manages all assigned personnel, MEP operations, snow removal, preventive maintenance, system repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region;
Implements procedures and schedules to ensure the efficient distribution of resources to all managed facilities;
Sets goal and objectives, evaluates staff, and disciplines as appropriate all regionally assigned union employees as necessary in accordance with Trial Court policies and Collective Bargaining Agreement in consultation with the Deputy Director of Facilities Management or their designee;
Proactively collaborates with the Deputy Director of Facilities Management and his or her designee to establish departmental metrics to meet or exceed goals and objectives to create an environment of continuous improvement;
Develops and implements new efficiencies and innovative approaches to improve courthouse operations and renewal;
Maintains ongoing dialogue and communication with Trial Court union representatives and business agents in the region;
Holds hearings on employee grievances and for employee misconduct, consistent with the Collective Bargaining agreement and the TRC Personnel Policies and Procedures Manual;
Participates in discussions related to Collective Bargaining and labor relations with the Director of FMCP, the Deputy Director of Facilities Management, and various members of the Human Resources Department;
Meets regularly with the Deputy Director of Facilities Management and his or her designee, judges, and other court officials to discuss maintenance and systems related issues and assists in the development of operational plans to respond to those issues and needs;
Manages records and databases to track repair and maintenance projects that are completed, in process, or scheduled for the future; and prepares reports regularly on such projects to the Director and his or her designee as required;
Ensures compliance within the region for all maintenance programs established by the Director of FMCP and he or her designee that meet the long-term facility needs of the Trial Court;
Complies with and works to improve Departmental protocols established for inventory control and management, including regular inventory reporting;
Participates in vendor and contractor selection review panels;
Reviews all regional work performed by the maintenance trades and/or hired contractors for quality, budget and performance to schedule;
Collaborates with the Court Capital Projects Division within the Department on new and existing construction, renovation, or other building improvement projects within their assigned region;
Performs additional related duties as required.
Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission: Understands, upholds, and communicates the Trial Court and Facilities Management and Capital Planning Department missions.
Applied Knowledge: Understands the various facility management methods, codes, and operational best practices.
Problem Solving: Accurately assesses operational and staffing problems within the department and initiates corrective action.
Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Minimum Requirements: These are the minimum requirements necessary to apply for the position of Regional Manager of Court Facilities:
A Bachelor’s degree from an accredited university or college (in Business Management, Construction Management, or Facilities Management) and (7) seven years of supervisory work experience in facilities management; or an equivalent combination of education and experience in facilities management;
Proven ability to assign, direct, supervise, evaluate and discipline as appropriate the conduct of a large successful staff involved in maintenance, systems operations, and custodial work;
Ability to recommend and implement policies consistent with the Trial Court’s mission and strategic plan;
Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code;
An understanding and knowledge of building materials and building trades;
Ability to plan and coordinate routine and long-range maintenance and long-range capital projects;
Ability to effectively manage operating budgets and to comply with established fiscal protocols;
Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations;
Working knowledge of and ability to use personal computers and related software such as MS Office to develop data bases and systems to record and track projects;
Proven ability to maintain accurate records and to prepare all necessary reports;
Strong ability to write and communicate in a professional manner;
Ability to travel throughout the Commonwealth as necessary;
Ability to effectively manage contracted services to ensure that all deliverables are provided and within the contracted scope of work;
Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; and
Ability to collaborate with other Trial Court departments to identify areas for improvement and to provide Trial Court leadership with recommendations for enhancements Show more details...
Pay Grade: Senior Management 1...
Starting Pay: $105,858.26-$156,116.43/Yr.
Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/info-details/trial-court-facilities-management
Notes:
This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.
Starting salary is based on applicant experience.
This position will have travelling.
In this position you will be overseeing Courts in the Greater Northshore area.
The primary location for this position is Lowell, MA.
This position is considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early.
Position Summary: Working within the Facilities Management and Capital Projects Department (FMCP) of the Trial Court, the Regional Manager of Court Facilities is responsible for managing all personnel on mechanical, electrical, & plumbing (MEP) operations, systems, maintenance, snow removal operations, repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region. Regional Managers of Court Facilities serve as the regional management designee of the Director of FMCP in accordance with Trial Court policies, procedures, approved guidelines, and fiscal protocols. The Regional Manager of Court Facilities is regularly engaged in the hiring, assignment, supervision, evaluation, discipline, and overall effective utilization of court facilities staff assigned to his/her region. Other duties include the regional supervision and evaluation of contracted personnel who are performing MEP maintenance, repair, and custodial work at facilities under the Facility Management Division within the FMCP Department’s management. The Regional Manager of Court Facilities also serves as the key contact for all court leaders within all assigned courthouses for all facility operations related issues.
SUPERVISION RECEIVED:
Reports to and receives general direction from the Deputy Director of Facilities Management of the Trial Court and his or her designee in performing duties in accordance with established guidelines.
Duties: Manages all assigned personnel, MEP operations, snow removal, preventive maintenance, system repairs, and custodial work for Commonwealth owned courthouses in a defined Trial Court region;
Implements procedures and schedules to ensure the efficient distribution of resources to all managed facilities;
Sets goal and objectives, evaluates staff, and disciplines as appropriate all regionally assigned union employees as necessary in accordance with Trial Court policies and Collective Bargaining Agreement in consultation with the Deputy Director of Facilities Management or their designee;
Proactively collaborates with the Deputy Director of Facilities Management and his or her designee to establish departmental metrics to meet or exceed goals and objectives to create an environment of continuous improvement;
Develops and implements new efficiencies and innovative approaches to improve courthouse operations and renewal;
Maintains ongoing dialogue and communication with Trial Court union representatives and business agents in the region;
Holds hearings on employee grievances and for employee misconduct, consistent with the Collective Bargaining agreement and the TRC Personnel Policies and Procedures Manual;
Participates in discussions related to Collective Bargaining and labor relations with the Director of FMCP, the Deputy Director of Facilities Management, and various members of the Human Resources Department;
Meets regularly with the Deputy Director of Facilities Management and his or her designee, judges, and other court officials to discuss maintenance and systems related issues and assists in the development of operational plans to respond to those issues and needs;
Manages records and databases to track repair and maintenance projects that are completed, in process, or scheduled for the future; and prepares reports regularly on such projects to the Director and his or her designee as required;
Ensures compliance within the region for all maintenance programs established by the Director of FMCP and he or her designee that meet the long-term facility needs of the Trial Court;
Complies with and works to improve Departmental protocols established for inventory control and management, including regular inventory reporting;
Participates in vendor and contractor selection review panels;
Reviews all regional work performed by the maintenance trades and/or hired contractors for quality, budget and performance to schedule;
Collaborates with the Court Capital Projects Division within the Department on new and existing construction, renovation, or other building improvement projects within their assigned region;
Performs additional related duties as required.
Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission: Understands, upholds, and communicates the Trial Court and Facilities Management and Capital Planning Department missions.
Applied Knowledge: Understands the various facility management methods, codes, and operational best practices.
Problem Solving: Accurately assesses operational and staffing problems within the department and initiates corrective action.
Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Customer Service: Fosters a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Minimum Requirements: These are the minimum requirements necessary to apply for the position of Regional Manager of Court Facilities:
A Bachelor’s degree from an accredited university or college (in Business Management, Construction Management, or Facilities Management) and (7) seven years of supervisory work experience in facilities management; or an equivalent combination of education and experience in facilities management;
Proven ability to assign, direct, supervise, evaluate and discipline as appropriate the conduct of a large successful staff involved in maintenance, systems operations, and custodial work;
Ability to recommend and implement policies consistent with the Trial Court’s mission and strategic plan;
Knowledge of the Massachusetts State Building Code, Plumbing and Gas Code;
An understanding and knowledge of building materials and building trades;
Ability to plan and coordinate routine and long-range maintenance and long-range capital projects;
Ability to effectively manage operating budgets and to comply with established fiscal protocols;
Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations;
Working knowledge of and ability to use personal computers and related software such as MS Office to develop data bases and systems to record and track projects;
Proven ability to maintain accurate records and to prepare all necessary reports;
Strong ability to write and communicate in a professional manner;
Ability to travel throughout the Commonwealth as necessary;
Ability to effectively manage contracted services to ensure that all deliverables are provided and within the contracted scope of work;
Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships; and
Ability to collaborate with other Trial Court departments to identify areas for improvement and to provide Trial Court leadership with recommendations for enhancements Show more details...
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