Marksandspencer.com is the online shopping site for the iconic British brand Marks and Spencer. The website offers a wide range of clothing, homeware, food and beauty products. The clothing section covers menswear, womenswear, and childrenswear, with collections catered to different body types and styles. The home department includes bedding, furniture, kitchenware and decor items. The food section has an extensive range of groceries, wines and prepared meals. Beauty products include skincare, makeup and fragrances. The website also provides delivery and returns options, with free delivery to select locations. Overall, marksandspencer.com is a one-stop shop for customers seeking high-quality and affordable fashion, homeware, food and beauty products.
The management of the store is responsible to collect all the reviews both positive and negative. It takes a few time to fill the Marks and Spencer survey at www.makeyourmands.co.uk.makeyourmands-couk.infoBesides, in the year 1998, Marks and Spencer was the first British retailer company to make above a billion dollars in pre-tax profits.
To be honest, the main goal of this survey is to gather honest feedback from consumers. You must have access to a computer, pc, or laptop, which is in proper working condition. 1. 2. 3. 4. 5. 6. 7.womensdayquotes.netMarks & Spencer is well-known across the world for the high-quality clothes and textiles, housewares, and luxury food goods that they have provided to its consumers for many years.
So far, 550,000 hours have been spent on training suppliers. Health and wellbeing is another pillar that supports the aims and objectives of the Plan A initiative of the group. The degree of risksmajesticgrades.comMarks and Spencer has appreciated the important role played by suppliers by instituting a programme for training its suppliers.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityLos Angeles, California
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Latitude\Longitude34.0544 / -118.244 Google Map
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Traffic rank#4,562 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
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Stock priceMKS,MKS,MKS,123.45 GBp,+2.82 (2.34%),+2.82 (2.34%),+2.82 (2.34%)
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Traded asLSE,:,MKS,FTSE 250 Component
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Founded1884,Leeds,,,United Kingdom
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FoundersMichael Marks,Thomas Spencer
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HeadquartersLondon
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Number of locations1,463 (2019)
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Key peopleArchie Norman,(,Chairman,),Stuart Machin (,Chief Executive,),Katie Bickerstaffe (Co-Chief Executive)
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Number of employees78,000 (2022)
#4,562
27 yrs
United States
Working Hours...
Week 1
Sunday 08.00 – 16.00
Monday 07.00 – 15.00
Thursday 11.00 – 19.00
Week 2
Monday 11.00 – 19.00
Thursday 07.00 – 15.00
Saturday 07.00 – 15.00
Purpose
• To deliver a great shopping experience for their customers, putting customers before task every time
• Champion new ways of working within stores through an open mindset and positive attitude
• Complete tasks and processes that deliver ‘best in town’ standards
• Serve and sell across all channels brilliantly well
• Be the voice of our customer to help us continually improve
Key Accountabilities
• Dress and style mannequins to agreed standard each launch and throughout the season as required
• Deliver seasonal Window implementation
• Deliver ‘best in town’ standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
• Works alongside C&H colleagues to ensure correct implementation of POS each season
• Serve our customers efficiently and brilliantly well – on the shop floor and at service points
• Skilled to utilise all digital tools and communication channels to do the job
• Share customer and colleague feedback to help us do things better
• Share knowledge and experience with colleagues to support others in building skill and confidence
• Own their own learning & development and proactively access digital learning solutions
• Know the daily sales targets, priorities, promotions & selling opportunities
• Have great product knowledge to sell and recommend our products and services
• Proactively engage with customers to understand their needs and make recommendations
• Understand the store priorities and their part to play
• Complete tasks with pace and in line with SOPs
• Minimise cost and waste through good process practice
• Follow safe and legal working practices
Key Capabilities
• Understands how M&S operates,it’sstrategy, future and the role they play
• Committed to delivering excellent work fast with great attention to detail
• Open to and acts on feedback, asking for this regularly
• Sets performance objectives for self in conjunction with line manager and in line with business plans
• Takes accountability for planning and managing own work efficiently to ensure objectives are met
• Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
• Effective at communicating their intentions to others; ensures communication is clear and simple
• In control of their own reactions and considers how to share their perspective to create better reaction for team
• Copes well with change and work challenges and recovers quickly from its impact
• Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
• Comprehensive Styling skills which can be applied across instore visual elements and windows
• Strong knowledge of Visual Merchandising principles
• Contributing to store sales and cost control
• Work across the store to get things done right first time within timescales
• Comprehensive knowledge of customer shopping channels
• Good level of product knowledge and services across the store
• Up to date knowledge of the commercial operation and brilliant basics
• Good level of digital capability and use of digital tools and applications
• Understand customer needs and spot selling opportunities
• Adapting to change
Key Relationships and Stakeholders
• Customers
• Colleagues
• Store Leadership
• BIG Show more details...
Summary...
There is an exciting opportunity to join the Leadership Team on the South East region as a Deputy Store Manager.
M&S is changing, and it’s changing fast! As part of our ongoing transformation to deliver “Stores of the Future” we are looking for innovative and resilient Leaders. We are working hard to ensure our store estate is fit for the future, by trialling different concepts and opening new stores – our plan is to open c.75 stores over the next 3 years that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional M&S values our customers love.
The sweeping innovations that we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. As a Manager in-store, we want you to help us transform our business on a record scale, by showing everyone how crafting the perfect customer experience can change M&S for good.
As a Deputy Store Manager demonstrating strong drive and vision is imperative, having a real commercial instinct, a business transformation mentality, and a passion for high performance in everything you do is key. We are looking for accomplished Retail Superstars with experience in food retail or clothing & home who are proven leaders.
About The Role
Setting first class standards and driving continuous improvement are crucial attributes to exploit every commercial opportunity and drive sales. With a passion for delivering excellent standards at all times combined with continuously driving growth & profitability of the store or Foods section through successful implementation of the M&S retail plan.
• To drive a selling culture within your team.
• To lead your team to deliver excellent customer service and hit store targets.
• Deliver an inspirational, improved, and consistent visual customer journey instore which inspires our customers to shop and buy more often.
• To utilise and exploit data & Management Information to support with operational decisions.
• To implement a continuous improvement mentality.
• Build relationships with key partners across your Region and beyond to maximise all growth opportunities, execute fantastic events and drive conversion.
• To continuously seeking opportunities to develop future talent through performance tools and development programmes.
About You
• A superb knowledge of Retail.
• A proven leadership track record and the ability to lead effectively through ambiguity.
• Tech savvy – an understanding of systems and have the ability to exploit them.
• Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
• Able to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
• A desire to push boundaries and collaboratively make a difference.
• Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
What’s in it for you?
• A great work / life balance – working only 1 full weekend in 2.
• 20% Colleague discount on most things from furniture, fashion and of course food.
• First class welcome to M&S with a tailored 12-week induction in your training store.
• Options to progress – it’s something we’re proud of at M&S.
• Holiday Entitlement 28 days – with more earned the longer you’re with us
• Celebration Day – a paid day off to celebrate something that’s important to you *
• Charity Volunteer Day – A paid day away from work to support your chosen charity *
• Perks and Discounts via the M&S Choices website (these are great and there are lots!)
• Annual bonus
About the application process:
You’ll initially complete a short online application form and then take part in an on demand video interview. If successful, you’ll be invited to an interview or assessment.
As a designate if successful you will be placed in a training academy for up to a period of 12 weeks before being appointed to a store within the region that is within a reasonable distance from your home address (approx. 1.25 hours).
Ready to apply?
We are an inclusive employer and are committed to an active Equal Opportunities Policy which starts with our recruitment and selection process.
If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0345 300 3725 or by emailRecruitment.Online@marksandspencer.comso we can make alternative arrangements for you.
• Qualifying period applies Show more details...
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