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Mailchimp.com is a leading marketing automation platform for businesses of all sizes. It is a user-friendly platform that helps businesses to design, automate, and measure email campaigns for their marketing and sales needs. Mailchimp's features include customizable templates, powerful analytics, and automated segmentation. It also allows businesses to collect customer data and use it to create targeted campaigns. Additionally, with its advanced automation tools, businesses can create automated workflows to send emails at the right time to the right people. Mailchimp is an affordable, secure and reliable platform that helps businesses to efficiently manage their marketing campaigns and increase their reach.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityParis, Paris
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Latitude\Longitude48.8607 / 2.3281 Google Map
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Traffic rank#280 Site Rank
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Site age22 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#280
#280
Site age
22 yrs
22 yrs
Location
United States
United States
Popular Questions for mailchimp
Newest job postings for mailchimp
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute and work from our Atlanta location occasionally and be open to travel to Brooklyn.
This role involves a variety of administrative and operational tasks and will help the whole team operate smoothly. This person will be the gatekeeper for director and senior leaders’ schedules, projects, travel, expenses and juggling just about anything else that could come up, so flexibility and organization skills are a must. An ideal candidate has a bit of administrative and tech/product experience—such as an internship in a tech company, or position supporting technology functions of a small business—and is looking to grow their career. They should have excellent communication skills and a good balance of confidence and humility. A strong work ethic, ability to be simultaneously detailed and fast, organizational prowess, curiosity, and willingness to learn are key. Your role will be focused on freeing up the Senior Director’s time from administrative activities, so the team can reallocate that time to work on more strategic and leadership goals. Confidentiality and discretion are key components to this job and must be taken seriously.
• Managing schedules and providing one point of contact for organizing intra-departmental meetings
• Building and maintaining strong partnerships with the other administrative professionals in the marketing organization
• Coordinating schedules with any external vendors
• Assisting in identifying opportunities to combine meetings reducing triangulation ● Collaborating with recruiting on interviews
• Aligning with and collaborating on administrative ops team initiatives / ways of working Meeting room booking & management
• Coordinating and booking travel
• Managing expense reporting for senior leaders
• Assisting with support leadership initiative tracking alongside EA
• Internal event planning
• Participation in Administrative Ops meetings, learning & development, training
• Execution of department onboarding meetings / information share events / leadership events
• Creating agendas, organizing content (oversee deck creation) and owning set up for all support department and leadership meetings in partnership with Marketing EA ● Coordinating with facilities for vendors visiting the office
• Escorting vendors/partners around the office/to meetings when they visit MC
Preferred Requirements
• 2+ years relevant experience in an administrative support role. Prior team and/or office management support is required. Experience within Product Management / Tech / Marketing ideal.
• Prioritizes tasks and meets deadlines with minimal supervision. Strong problem solving and quick thinking.
• Independently explores and learns about the company, the role and how to get things done in a complex environment.
• Strong team player. Collaborates well with other administrative assistants. Willing to chip in and help in other areas.
• Experience and skill creating and organizing presentations and reporting for an executive audience.
• Strong organizational and time management skills to stay on top of time sensitive projects and urgent requests, requiring a high level of flexibility and ability to execute quickly.
• Thinks ahead, minimizing potential problems. Proactive in identifying areas to improve.
• Effective verbal and written communication skills.
• Communicates openly and directly. Adjusts communication to level of audience. Responds professionally.
• Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast-paced environment.
• Proficient Mac or PC skills to include Google suite.
• Takes initiative to learn new systems and stay current in area of expertise.
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.
Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.
Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who would like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact talentacquisition@intuit.com.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions Show more details...
We’re looking for a Marketing Administrative Coordinator to join our team to assist our team of Customer Senior Directors across two of our locations... Atlanta and Brooklyn. You must be willing to commute and work from our Atlanta location occasionally and be open to travel to Brooklyn.
This role involves a variety of administrative and operational tasks and will help the whole team operate smoothly. This person will be the gatekeeper for director and senior leaders’ schedules, projects, travel, expenses and juggling just about anything else that could come up, so flexibility and organization skills are a must. An ideal candidate has a bit of administrative and tech/product experience—such as an internship in a tech company, or position supporting technology functions of a small business—and is looking to grow their career. They should have excellent communication skills and a good balance of confidence and humility. A strong work ethic, ability to be simultaneously detailed and fast, organizational prowess, curiosity, and willingness to learn are key. Your role will be focused on freeing up the Senior Director’s time from administrative activities, so the team can reallocate that time to work on more strategic and leadership goals. Confidentiality and discretion are key components to this job and must be taken seriously.
• Managing schedules and providing one point of contact for organizing intra-departmental meetings
• Building and maintaining strong partnerships with the other administrative professionals in the marketing organization
• Coordinating schedules with any external vendors
• Assisting in identifying opportunities to combine meetings reducing triangulation ● Collaborating with recruiting on interviews
• Aligning with and collaborating on administrative ops team initiatives / ways of working Meeting room booking & management
• Coordinating and booking travel
• Managing expense reporting for senior leaders
• Assisting with support leadership initiative tracking alongside EA
• Internal event planning
• Participation in Administrative Ops meetings, learning & development, training
• Execution of department onboarding meetings / information share events / leadership events
• Creating agendas, organizing content (oversee deck creation) and owning set up for all support department and leadership meetings in partnership with Marketing EA ● Coordinating with facilities for vendors visiting the office
• Escorting vendors/partners around the office/to meetings when they visit MC
Preferred Requirements
• 2+ years relevant experience in an administrative support role. Prior team and/or office management support is required. Experience within Product Management / Tech / Marketing ideal.
• Prioritizes tasks and meets deadlines with minimal supervision. Strong problem solving and quick thinking.
• Independently explores and learns about the company, the role and how to get things done in a complex environment.
• Strong team player. Collaborates well with other administrative assistants. Willing to chip in and help in other areas.
• Experience and skill creating and organizing presentations and reporting for an executive audience.
• Strong organizational and time management skills to stay on top of time sensitive projects and urgent requests, requiring a high level of flexibility and ability to execute quickly.
• Thinks ahead, minimizing potential problems. Proactive in identifying areas to improve.
• Effective verbal and written communication skills.
• Communicates openly and directly. Adjusts communication to level of audience. Responds professionally.
• Ability to work efficiently and handle multiple projects and tasks concurrently, in a fast-paced environment.
• Proficient Mac or PC skills to include Google suite.
• Takes initiative to learn new systems and stay current in area of expertise.
At Mailchimp, we understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire peeps from a wide variety of backgrounds because it makes our company stronger. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please consider applying!
Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.
Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.
Vaccination Policy: We are requiring that employees who come onsite be vaccinated. Unless prohibited by applicable law, full vaccination against COVID-19 is a requirement for any position at Mailchimp/Intuit that necessitates coming onsite and/or in-person business activity. Qualified applicants who would like to request an accommodation (exception) on the basis of a qualifying medical condition/disability or sincerely-held religious belief should contact talentacquisition@intuit.com.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions Show more details...
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as well as contribute to team-wide goals and initiatives. Our Managers of Product Support work collaboratively to lead their teams with the department's vision of remaining "customer obsessed" at the forefront of their mind - we listen hard to customers, understand their challenges, and develop relationships with them to remove their obstacles.
We’re looking for a Manager of Product Support to join our team. Our ideal candidate has demonstrated success managing customer-facing 24/7 support teams. This role will have a significant, direct impact on Mailchimp’s customer experience and broader impact on company operations. They are an inclusive leader, who recognizes the value diversity brings to our organization and leverages different perspectives to enhance our culture and drive performance. This person will report to a Senior Manager of Product Support and work collectively with other members of the Manager of Product Support group on larger department wide initiatives.
What you'll do here:
• Lead a group of 5-7 front-line Product Support Representatives and Product Support Specialists responsible for addressing customer requests according to team-wide performance standards and practices.
• Act as an escalation point for direct reports for guidance and support in handling difficult or ambiguous issues that may arise.
• Be comfortable communicating with customers via chat, email, and phone.
• Set clear and challenging expectations and goals for direct reports that support department-wide initiatives and hold team members accountable for performance.
• Communicate and collaborate comfortably with co-workers across all levels, functions, and jobs to meet shared team objectives.
• Encourage personal development for direct reports.
• Participate in a management on-call rotation.
We'd love to hear from you if:
• You have a Bachelor’s degree or relevant work experience.
• You have 5 or more years of total work experience, including 3 or more years of management experience leading technical or advanced product support teams.
• You have experience working with customer-facing teams and the internal departments that support them.
• You have demonstrated achievement in delivering results and managing accountability in a support driven metrics based environment.
• You are a demonstrated action oriented problem solver with a customer centric outlook.
• You have strong verbal and written communication skills; ability to communicate at multiple levels of the organization.
• You are comfortable receiving and delivering feedback, both positive and constructive.
• You are comfortable and adaptable to a fast, ever-changing environment with an ability to lead their team through change.
• Bonus points for: Experience managing remote employees
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.
The minimum base salary for this role in Colorado is $79,000. For all other locations, base salary will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
The Product Support Management Team provides coaching, feedback and guidance to Product Support Representatives and Product Support Specialists in order... to best support our customers’ unique needs as well as contribute to team-wide goals and initiatives. Our Managers of Product Support work collaboratively to lead their teams with the department's vision of remaining "customer obsessed" at the forefront of their mind - we listen hard to customers, understand their challenges, and develop relationships with them to remove their obstacles.
We’re looking for a Manager of Product Support to join our team. Our ideal candidate has demonstrated success managing customer-facing 24/7 support teams. This role will have a significant, direct impact on Mailchimp’s customer experience and broader impact on company operations. They are an inclusive leader, who recognizes the value diversity brings to our organization and leverages different perspectives to enhance our culture and drive performance. This person will report to a Senior Manager of Product Support and work collectively with other members of the Manager of Product Support group on larger department wide initiatives.
What you'll do here:
• Lead a group of 5-7 front-line Product Support Representatives and Product Support Specialists responsible for addressing customer requests according to team-wide performance standards and practices.
• Act as an escalation point for direct reports for guidance and support in handling difficult or ambiguous issues that may arise.
• Be comfortable communicating with customers via chat, email, and phone.
• Set clear and challenging expectations and goals for direct reports that support department-wide initiatives and hold team members accountable for performance.
• Communicate and collaborate comfortably with co-workers across all levels, functions, and jobs to meet shared team objectives.
• Encourage personal development for direct reports.
• Participate in a management on-call rotation.
We'd love to hear from you if:
• You have a Bachelor’s degree or relevant work experience.
• You have 5 or more years of total work experience, including 3 or more years of management experience leading technical or advanced product support teams.
• You have experience working with customer-facing teams and the internal departments that support them.
• You have demonstrated achievement in delivering results and managing accountability in a support driven metrics based environment.
• You are a demonstrated action oriented problem solver with a customer centric outlook.
• You have strong verbal and written communication skills; ability to communicate at multiple levels of the organization.
• You are comfortable receiving and delivering feedback, both positive and constructive.
• You are comfortable and adaptable to a fast, ever-changing environment with an ability to lead their team through change.
• Bonus points for: Experience managing remote employees
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.
The minimum base salary for this role in Colorado is $79,000. For all other locations, base salary will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
via Girlboss Jobs
schedule_type: Full-time
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social
Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social media content calendar, and coordinate with other departments around new releases and promotional priorities. The ideal candidate is an excellent communicator, collaborator, organized, and loves storytelling.
What you'll do here:
• Oversee editorial calendar, including prioritizing needs from internal stakeholders, assessing fit from brand accounts, and balancing messaging requests
• Coordinate with other departments around new releases and promotional priorities
• Work with various teams to create platform-optimized posts for all Mailchimp-owned social channels
• Collaborate with Demand Center social team to inform on channel and editorial strategy for project work
• Own the evergreen content work stream, addressing needs from internal teams not prioritized in project and campaign work
• Provide editorial social guidance on internal campaign and project work
• Monitor social space for trends and cultural moments important to the brand & the brand’s target audience for potential real-time content opportunities
• Liaise with agencies and collaborate with team members to develop a cohesive social media editorial calendar
• Collaborate with communications team to continue refining brand voice and aligning on potential PR opportunities
• Monitor performance across platforms, as well as competitive analyses, and iterate strategy accordingly
• Stay up-to-date on current and emerging functionalities for each social media platform, as well as industry trends
• Coordinate with social support team when needed
We'd love to hear from you if:
• At least 5-7 years working in social media via marketing or communications role
• Excellent written and verbal communication abilities
• Working knowledge of paid and earned social media
• Working knowledge of Microsoft Office and Google Suite
• Ability to write clearly and quickly, while adhering to Mailchimp’s voice and tone
• A collaborative spirit and experience working with other writers, designers, and developers
• Experience with social media management systems preferred (e.g., Sprinklr, Hootsuite)
• Agency experience or experience managing an agency relationship
• A willingness to embrace change, feedback and to adapt strategies on the fly
• Exceptional organizational and creative problem-solving skills.
• Experience managing multiple projects with varying timelines
Bonus points if you have the following:
• Experience with photo editing software like Photoshop
• Experience with social media analytics
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
The target base salary for this role is $85,000 to $102,000. Base salary will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
We’re looking for a Manager, Organic Social to create engaging marketing content that educates and delights our audience across Mailchimp’s social media... channels. You'll also manage Mailchimp’s social media content calendar, and coordinate with other departments around new releases and promotional priorities. The ideal candidate is an excellent communicator, collaborator, organized, and loves storytelling.
What you'll do here:
• Oversee editorial calendar, including prioritizing needs from internal stakeholders, assessing fit from brand accounts, and balancing messaging requests
• Coordinate with other departments around new releases and promotional priorities
• Work with various teams to create platform-optimized posts for all Mailchimp-owned social channels
• Collaborate with Demand Center social team to inform on channel and editorial strategy for project work
• Own the evergreen content work stream, addressing needs from internal teams not prioritized in project and campaign work
• Provide editorial social guidance on internal campaign and project work
• Monitor social space for trends and cultural moments important to the brand & the brand’s target audience for potential real-time content opportunities
• Liaise with agencies and collaborate with team members to develop a cohesive social media editorial calendar
• Collaborate with communications team to continue refining brand voice and aligning on potential PR opportunities
• Monitor performance across platforms, as well as competitive analyses, and iterate strategy accordingly
• Stay up-to-date on current and emerging functionalities for each social media platform, as well as industry trends
• Coordinate with social support team when needed
We'd love to hear from you if:
• At least 5-7 years working in social media via marketing or communications role
• Excellent written and verbal communication abilities
• Working knowledge of paid and earned social media
• Working knowledge of Microsoft Office and Google Suite
• Ability to write clearly and quickly, while adhering to Mailchimp’s voice and tone
• A collaborative spirit and experience working with other writers, designers, and developers
• Experience with social media management systems preferred (e.g., Sprinklr, Hootsuite)
• Agency experience or experience managing an agency relationship
• A willingness to embrace change, feedback and to adapt strategies on the fly
• Exceptional organizational and creative problem-solving skills.
• Experience managing multiple projects with varying timelines
Bonus points if you have the following:
• Experience with photo editing software like Photoshop
• Experience with social media analytics
How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.
• Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems.
• Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
• Expecting the best: You hold yourself and others accountable to meet commitments
• Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
• Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
• Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
• Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
• Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service
The target base salary for this role is $85,000 to $102,000. Base salary will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.
Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more!
Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are working toward becoming a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.
Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law Show more details...
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