LOFT
Company
Loft.com is an American clothing retailer that specializes in women’s clothing. Its website is simple yet elegant, with a neutral white, black, and gray color scheme and large product photos. The site's navigation menu allows customers to browse the latest arrivals, sale items, and collections. Loft.com also features a blog that covers fashion trends and lifestyle topics, as well as styling tips and tricks. Customers can use the site to shop for clothing, accessories, and shoes, with plenty of payment and shipping options available. Plus, the site includes a section for customer reviews, allowing potential buyers to see what others think of the products before they buy.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityAnnapolis, Maryland
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Latitude\Longitude38.9879 / -76.5454 Google Map
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Traffic rank#10,725 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Customer_service1 (888) 563-8444
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President
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Founded1998
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Parent_organization
Traffic rank
#10,725
#10,725
Site age
27 yrs
27 yrs
Location
United States
United States
Popular Questions for LOFT
Newest job postings for LOFT
via Indeed
schedule_type: Full-time
Position Overview: Responsibilities will include: Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Assistant Manager will refer all duties which require managerial experience... and/or approval to the Store Manager (e.g. disciplinary
Position Overview: Responsibilities will include: Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Assistant Manager will refer all duties which require managerial experience... and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).
Primary Responsibilities / Accountabilities: Embraces our values & sets an example through his/her behaviors
Responsible for compliance to all ANN INC. practices and procedures as outlined in the reference manuals
Additional responsibilities as assigned by the Store Manager
Assistant Manager Lead ResponsibilitiesIn addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Assistant Manager is responsible for supporting the Store Manager in overseeing the operational functioning of the store including, but not limited to:
Supporting the business strategy & adjusting to effectively reach goals
Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities – Assuming the MOD role when Store Manager is not on the floor
Utilizing tools to ensure a client-focused team environment
Driving volume & anticipating clients’ needs while communicating store metrics & individual performance to motivate associates
Coaching Associates on client interactions & performance to maximize productivity & capture client opportunities
Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening / closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment
Assuming PIN and signature privileges for register functions requiring approval
Utilizing reports to make effective merchandising decisions & style the store to Division standards
Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP’s)
Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately
Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
Position Requirements: Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within ANN INC.’s guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data
Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Schedule: Flexibility in scheduling to meet the needs of the business, including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office
Educational Requirements and Experience: Minimum Requirements: High School Diploma or GED
Minimum six months Sales Associates experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher.
Part-time or full-time managerial experience preferred Show more details...
Primary Responsibilities / Accountabilities: Embraces our values & sets an example through his/her behaviors
Responsible for compliance to all ANN INC. practices and procedures as outlined in the reference manuals
Additional responsibilities as assigned by the Store Manager
Assistant Manager Lead ResponsibilitiesIn addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Assistant Manager is responsible for supporting the Store Manager in overseeing the operational functioning of the store including, but not limited to:
Supporting the business strategy & adjusting to effectively reach goals
Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities – Assuming the MOD role when Store Manager is not on the floor
Utilizing tools to ensure a client-focused team environment
Driving volume & anticipating clients’ needs while communicating store metrics & individual performance to motivate associates
Coaching Associates on client interactions & performance to maximize productivity & capture client opportunities
Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening / closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment
Assuming PIN and signature privileges for register functions requiring approval
Utilizing reports to make effective merchandising decisions & style the store to Division standards
Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP’s)
Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately
Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
Position Requirements: Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations
Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within ANN INC.’s guidelines
Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data
Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Schedule: Flexibility in scheduling to meet the needs of the business, including evening and weekend shifts
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office
Educational Requirements and Experience: Minimum Requirements: High School Diploma or GED
Minimum six months Sales Associates experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher.
Part-time or full-time managerial experience preferred Show more details...
via Indeed
schedule_type: Part-time
Brand Overview:
LOFT launched in 1998 and today has 570 full-price and outlet stores. LOFT creates modern, feminine and versatile clothing for women with one common style goal: to look and feel confident, wherever the day takes them. Our collections reflect our belief that there’s no one way to dress, just like there’s no right or wrong way to look or be. LOFT's mission is to combine inspiring... modern casual fashion, ingenious ease of dressing
Brand Overview:
LOFT launched in 1998 and today has 570 full-price and outlet stores. LOFT creates modern, feminine and versatile clothing for women with one common style goal: to look and feel confident, wherever the day takes them. Our collections reflect our belief that there’s no one way to dress, just like there’s no right or wrong way to look or be. LOFT's mission is to combine inspiring... modern casual fashion, ingenious ease of dressing solutions and impactful community actions to fuel self-confidence and be an uplifting, trusted resource so that she can live out loud.
We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.
Ready to apply? We currently have an opportunity for a 1212 - Sales Associate-ANN to join our team located at our Store 3027-Supermall of the Great NW-ANN-Auburn, WA 98001.
Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.
Primary Responsibilities/Accountabilities:
• Embraces our values & sets an example through his/her behaviors
• Responsible for compliance with all ANN INC. practices and procedures
• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Client Experience:
• Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
• Addresses client concerns, coming to resolution when possible, and involving management where appropriate
• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Operations:
• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
• Meets merchandise processing standards and maintains an organized and accessible work area
• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
• Follows all ANN INC. operational guidelines, processes, and procedures
• Reviews Bulletin Boards daily
Technical Expertise:
• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
• Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
• Operates and understand the functions of the PDT
Product/Brand Management:
• Understands and can clearly articulate the Company’s brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
• Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
• Participates in and attends Store Meetings
• Proactively uses associate education tools to build product and styling knowledge with his/her peers
• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines
• Packages and wraps client purchases according to ANN INC. standards
Position Requirements:
• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
• Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
• Accuracy: Ability to handle cash and provide change without error
• Schedule: Remains flexible in scheduling that meets the needs of the business
• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
• Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results
Location:
Store 3027-Supermall of the Great NW-ANN-Auburn, WA 98001Position Type:Regular/Part timeEqual Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.
About Us
Ascena is a leading national specialty retailer offering apparel, shoes, and accessories for women through our brands Ann Taylor, LOFT, Lane Bryant and Cacique. We operate ecommerce websites and over 1,200 stores throughout the United States.
Job Type: Part-time
Shift:
• Night shift
Weekly day range:
• Weekend availability
COVID-19 considerations:
All customers are required to wear face masks, and we are actively disinfecting hourly to keep the best environment that we can!
Work Location: One location Show more details...
LOFT launched in 1998 and today has 570 full-price and outlet stores. LOFT creates modern, feminine and versatile clothing for women with one common style goal: to look and feel confident, wherever the day takes them. Our collections reflect our belief that there’s no one way to dress, just like there’s no right or wrong way to look or be. LOFT's mission is to combine inspiring... modern casual fashion, ingenious ease of dressing solutions and impactful community actions to fuel self-confidence and be an uplifting, trusted resource so that she can live out loud.
We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you.
Ready to apply? We currently have an opportunity for a 1212 - Sales Associate-ANN to join our team located at our Store 3027-Supermall of the Great NW-ANN-Auburn, WA 98001.
Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.
Primary Responsibilities/Accountabilities:
• Embraces our values & sets an example through his/her behaviors
• Responsible for compliance with all ANN INC. practices and procedures
• Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
• Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Client Experience:
• Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
• Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
• Addresses client concerns, coming to resolution when possible, and involving management where appropriate
• Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
• Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
• Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
• Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
• Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
• Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Operations:
• Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
• Meets merchandise processing standards and maintains an organized and accessible work area
• Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
• Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
• Follows all ANN INC. operational guidelines, processes, and procedures
• Reviews Bulletin Boards daily
Technical Expertise:
• Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
• Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
• Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
• Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
• Operates and understand the functions of the PDT
Product/Brand Management:
• Understands and can clearly articulate the Company’s brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
• Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
• Participates in and attends Store Meetings
• Proactively uses associate education tools to build product and styling knowledge with his/her peers
• Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines
• Packages and wraps client purchases according to ANN INC. standards
Position Requirements:
• Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
• Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
• Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
• Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
• Accuracy: Ability to handle cash and provide change without error
• Schedule: Remains flexible in scheduling that meets the needs of the business
• Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
• Minimum Requirements: High School Diploma or GED
• Minimum one year sales associate or relevant experience in the services industry with proven results
Location:
Store 3027-Supermall of the Great NW-ANN-Auburn, WA 98001Position Type:Regular/Part timeEqual Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.
About Us
Ascena is a leading national specialty retailer offering apparel, shoes, and accessories for women through our brands Ann Taylor, LOFT, Lane Bryant and Cacique. We operate ecommerce websites and over 1,200 stores throughout the United States.
Job Type: Part-time
Shift:
• Night shift
Weekly day range:
• Weekend availability
COVID-19 considerations:
All customers are required to wear face masks, and we are actively disinfecting hourly to keep the best environment that we can!
Work Location: One location Show more details...
via Salary.com
schedule_type: Full-time
Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals...
Primary Responsibilities/Accountabilities:
Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and
Position Overview:
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals...
Primary Responsibilities/Accountabilities:
Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and procedures
Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Client Experience:
Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
Addresses client concerns, coming to resolution when possible, and involving management where appropriate
Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Operations:
Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
Meets merchandise processing standards and maintains an organized and accessible work area
Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
Follows all ANN INC. operational guidelines, processes, and procedures
Reviews Bulletin Boards daily
Technical Expertise:
Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
Operates and understand the functions of the PDT
Product/Brand Management:
Understands and can clearly articulate the Company’s brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
Participates in and attends Store Meetings
Proactively uses associate education tools to build product and styling knowledge with his/her peers
Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines
Packages and wraps client purchases according to ANN INC. standards
Position Requirements:
Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Accuracy: Ability to handle cash and provide change without error
Schedule: Remains flexible in scheduling that meets the needs of the business
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
Minimum Requirements: High School Diploma or GED
Minimum one year sales associate or relevant experience in the services industry with proven results Show more details...
Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals...
Primary Responsibilities/Accountabilities:
Embraces our values & sets an example through his/her behaviors
Responsible for compliance with all ANN INC. practices and procedures
Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store’s overall goals
Client Experience:
Provides excellent client service by anticipating the client’s needs, exceeding expectations, and adhering to ANN INC. service experience standards
Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
Addresses client concerns, coming to resolution when possible, and involving management where appropriate
Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
Takes ownership, solicits and incorporates feedback for professional growth and development – Consistently receives positive, unsolicited client feedback
Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
Embraces our values and behaviors and inspires team by leading by example through his/her words and actions – Supports an environment of learning and trust by acting as a positive role model
Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Operations:
Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
Meets merchandise processing standards and maintains an organized and accessible work area
Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using ANN INC.’s Time and Attendance system; remains flexible to the needs of the business
Follows all ANN INC. operational guidelines, processes, and procedures
Reviews Bulletin Boards daily
Technical Expertise:
Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
Is proficient in using Distributed Order Maintenance (DOM’s) and StyleFinder to locate product for clients and processes transactions accurately
Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
Operates and understand the functions of the PDT
Product/Brand Management:
Understands and can clearly articulate the Company’s brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
Lives the ANN INC. Purpose, Values & Behaviors, Practices in all interactions
Participates in and attends Store Meetings
Proactively uses associate education tools to build product and styling knowledge with his/her peers
Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.’s dress code guidelines
Packages and wraps client purchases according to ANN INC. standards
Position Requirements:
Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
Accuracy: Ability to handle cash and provide change without error
Schedule: Remains flexible in scheduling that meets the needs of the business
Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
Minimum Requirements: High School Diploma or GED
Minimum one year sales associate or relevant experience in the services industry with proven results Show more details...
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