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Related Questions
How can I track my Kohl’s order?
Answer: Customers can track their Kohl’s order by visiting kohls.com/track-order. Customers must enter their order number, email address, and zip code to track their order. Customers can also track their order in the Kohl’s App. Customers can find their order number in their order confirmation email or on their Kohl’s order history page. Customers can also contact Kohl’s customer service to track their order.
Does Kohl’s accept returns from online orders?
Answer: Yes, customers can return items purchased online to any Kohl’s store location. Customers must bring the item along with the order number, credit card used for purchase, and a valid form of identification. If an item is returned without the original receipt, Kohl’s will issue a merchandise credit for the lowest sale price of the item, based on the store’s records. Customers can also return items purchased online by mail. Customers must visit kohls.com/returns to print a return label and mailing label.
Does Kohl’s offer a rewards program?
Answer: Yes, Kohl’s offers a rewards program called Kohl’s Yes2You Rewards. This program offers customers exclusive discounts, special offers, and other benefits. Customers can earn points by making purchases in-store or online. Points can be redeemed for special offers and discounts. Customers can also take advantage of exclusive rewards and offers available only to Yes2You Rewards members.
Does Kohl’s offer price adjustments?
Answer: Yes, Kohl’s offers price adjustments for items purchased within 14 days of the original purchase date. Customers must bring the original receipt, the item, and the original form of payment to the store. Price adjustments cannot be requested online. Price adjustments will be credited back to the original form of payment used for the purchase. Price adjustments cannot be made on clearance, sale, and discounted items.
What is the Kohl's return policy?
Answer: Kohl’s return policy allows customers up to 180 days to return or exchange their purchase, depending on the item. Customers have the option to return or exchange an item at a store location or by mail. All items must be returned in their original condition, with all parts and pieces, and must include the original packaging. Some items, such as electronics, must be returned within 30 days of purchase. All items must also have the original receipt. Items purchased online can be returned to any Kohl’s store location. If a customer is returning an item to a store, they must bring the item along with the order number, credit card used for purchase, and a valid form of identification. If an item is returned without the original receipt, Kohl’s will issue a merchandise credit for the lowest sale price of the item, based on the store’s records.
Does Kohl’s offer price matching?
Answer: Yes, Kohl’s offers price matching. Customers can request price matching for any identical item found for a lower price at a local retail competitor’s store or website. To request price matching, customers must present a valid competitor’s ad to a store associate at the time of purchase. Customers can also submit a price matching request online at kohls.com/price-match. All price matching requests must be made within seven (7) days of the original purchase date.
How can I pay for my Kohl’s purchase?
Answer: Customers can pay for their Kohl’s purchase with a variety of payment methods. Customers can use major credit cards such as Visa, Mastercard, American Express, and Discover. Kohl’s also accepts payments through PayPal and Apple Pay. Customers can also use Kohl’s Charge, Kohl’s gift cards, or Kohl’s Cash coupons. Customers can combine multiple payment methods when checking out. For example, customers can use a credit card to pay for part of the purchase and a Kohl’s Cash coupon for the remainder.
Does Kohl’s offer a military discount?
Answer: Yes, Kohl’s offers a 15% military discount to active duty military personnel, veterans, and their families. Customers must present a valid military ID at the register in-store or enter their military information online when checking out. Military discounts are available in-store and online, and can be combined with other discounts and promotional codes. The military discount cannot be used on gift cards, select electronics, and select items.
Does Kohl’s offer free shipping?
Answer: Yes, Kohl’s offers free shipping on orders over $75. Customers who spend over $75 will qualify for free standard shipping with no coupon code necessary. Customers can also take advantage of free shipping with a store pickup. Customers can find eligible items marked with a “Free Store Pickup” message. Customers can select their preferred store location and have their item shipped for free to that store. Customers will be notified when the item is ready for pickup.
How can I use a Kohl’s coupon?
Answer: Kohl’s offers a variety of coupons and promotional codes to help customers save money on their purchases. Customers can use these coupons in-store or online. To use a coupon in-store, customers must print out the coupon and bring it along with them to the store. Customers can also enter the coupon code in the promotional code box when checking out online. Customers can also use a Kohl’s Cash coupon at the register in-store. The cash coupon must be presented at the time of purchase and will be deducted from the total amount due. Customers can also use their Kohl’s Cash coupon online by entering it in the promotional code box when checking out.