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Kitco Metals Inc.
Company
Kitco.com is an online resource for precious metals and other commodities. It provides up-to-date market information, news, commentary, and trading tools. With decades of experience in the metals industry, Kitco offers quality products and services to customers around the world. Customers can purchase gold, silver, platinum, palladium coins and bars, as well as other precious metals and commodities. Kitco also provides storage for clients around the world, and its website offers a wide range of research and analysis tools. Kitco is a trusted resource for investors and collectors looking for the latest information on precious metals and other commodities.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityWashington, Virginia
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Latitude\Longitude38.7095 / -78.1539 Google Map
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Traffic rank#2,094 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1977,Peel Street, Montreal
Traffic rank
#2,094
#2,094
Site age
28 yrs
28 yrs
Location
United States
United States
Popular Questions for Kitco Metals Inc.
Newest job postings for Kitco Metals Inc.
via LinkedIn
posted_at: 1 month agoschedule_type: Full-time
Purpose
The purpose of this position is to contribute to the overall success of Kitco Logistics functions by ensuring the accurate and efficient processing and shipment of client orders and prompt response to client requests...
This position includes the analysis and purchase of bullion and scrap materials from clients, the preparation and shipment of bullion products to clients, assistance with inventory management and preparation of shipments
Purpose
The purpose of this position is to contribute to the overall success of Kitco Logistics functions by ensuring the accurate and efficient processing and shipment of client orders and prompt response to client requests...
This position includes the analysis and purchase of bullion and scrap materials from clients, the preparation and shipment of bullion products to clients, assistance with inventory management and preparation of shipments to refiners, monitoring of outstanding tasks while adhering to Kitco standards and practices.
Key Responsibilities And Accountabilities
The responsibilities of this position include, but are not limited to the following:
• Adhere to all Kitco policies and procedures
• Ensure that all dealings are done with the highest level of professionalism
• Abide by all personnel policies as outlined in the Kitco handbook
• Comply with Kitco’s customer service standards
• Escalate to team lead/supervisor as issues arise
• Act as a backup to all other tasks in Kitco Logistics as required
Essential Job Functions And Tasks
• Responsible for the accurate purity testing and verification (both bullion and scrap) of material when purchasing from clients according to Kitco protocol
• Assist with the preparation and packaging of shipment
• Assist in ensuring every customer (both internal and external) inquiry or order is answered or completed the same day (or within 24 hrs.) and processing times are respected.
• Ensure orders are correctly reflected in ERP, client payment requests are fulfilled, and tracking information noted in ERP
• Assess material for proposal of melt and assay, ensure proper forwarding of packages to Corporate Office for processing within department standards.
• Enter lot results and settle by verifying customers agreement with scrap transaction settlement
• Submit metals paperwork for preparation of customs clearing ensuring all paperwork is prepared correctly, prior to shipment.
• Follow-up on all outstanding packages and tasks accordingly
• Assist in End of Day material balancing by collection and verification of scrap codes and bullion products, ensuring all precious metals are stored in vault
• Assist in deposit of all incoming customer checks, verification and printing of all outgoing customer checks
• Assist to ensure the physical environment of all Processing Areas is operable, clean, and maintained
• Escalate questions, concerns, needs to Team Lead in a timely manner
• Assist in handling incoming and outgoing tradeshow materials
• Participate actively in the search for better processes
• Assist in maintaining office supplies, packaging materials, etc. and placing orders as needed
• Assist in maintaining postage account
• Assist with customs clearing of all packages being cleared for transport
• Assure proper documentation flow and communication between departments as needed
• Participate actively on projects as assigned
• Responsible for adherence to inventory management processes
• Assist with the investigating and explaining physical inventory discrepancies
• Receive and verify supplier products
• Other duties as assigned
Required Skills And Competencies
• Basic understanding of business practices
• Customer service experience – at least 3 years experience
• Proven analytical ability
• Results and detail oriented
• Good initiative
• Ability to work under pressure
• Physical ability to lift 50 lbs
• Physical ability to stand for prolonged periods (4 hours)
• Ability to prioritize and multitask
• Strong customer service skills
• Self-motivated and proactive
• Positive attitude and team player
• Willing to learn and fast learner
• Ensure that all dealings are done with the level of professionalism as expected from all Kitco employees
GENERAL OR PERSONAL COMPETENCIES
Required
• Strong time management skills
• Strong interpersonal skills
• Strong communication & organization skills
• Reliable
• Detail oriented
• Ability to adapt to change
Desirable
• Knowledge of precious metals testing- an asset
• Knowledge of Databases (Access) – an asset
• Customs experience an asset
Technical / Professional Competencies
• High School diploma
• Strong Computer/Internet skills (Microsoft Office and Outlook)
• Basic knowledge of Confluence an asset
About Kitco Metals Inc
Founded in 1977, Kitco Metals Inc. is headquartered in Montreal and has offices in New York and Hong Kong. Kitco is one of the largest retailers of precious metals in the world, and a specialized supplier of refining services. The company is an authorized reseller of products made by some of the most prestigious government mints. Kitco’s website, the world’s #1 precious metals reference, is visited by close to a million people every day. A leading industry innovator, Kitco was one of the first precious metal companies to offer free real-time market information applications for smart phones Show more details...
The purpose of this position is to contribute to the overall success of Kitco Logistics functions by ensuring the accurate and efficient processing and shipment of client orders and prompt response to client requests...
This position includes the analysis and purchase of bullion and scrap materials from clients, the preparation and shipment of bullion products to clients, assistance with inventory management and preparation of shipments to refiners, monitoring of outstanding tasks while adhering to Kitco standards and practices.
Key Responsibilities And Accountabilities
The responsibilities of this position include, but are not limited to the following:
• Adhere to all Kitco policies and procedures
• Ensure that all dealings are done with the highest level of professionalism
• Abide by all personnel policies as outlined in the Kitco handbook
• Comply with Kitco’s customer service standards
• Escalate to team lead/supervisor as issues arise
• Act as a backup to all other tasks in Kitco Logistics as required
Essential Job Functions And Tasks
• Responsible for the accurate purity testing and verification (both bullion and scrap) of material when purchasing from clients according to Kitco protocol
• Assist with the preparation and packaging of shipment
• Assist in ensuring every customer (both internal and external) inquiry or order is answered or completed the same day (or within 24 hrs.) and processing times are respected.
• Ensure orders are correctly reflected in ERP, client payment requests are fulfilled, and tracking information noted in ERP
• Assess material for proposal of melt and assay, ensure proper forwarding of packages to Corporate Office for processing within department standards.
• Enter lot results and settle by verifying customers agreement with scrap transaction settlement
• Submit metals paperwork for preparation of customs clearing ensuring all paperwork is prepared correctly, prior to shipment.
• Follow-up on all outstanding packages and tasks accordingly
• Assist in End of Day material balancing by collection and verification of scrap codes and bullion products, ensuring all precious metals are stored in vault
• Assist in deposit of all incoming customer checks, verification and printing of all outgoing customer checks
• Assist to ensure the physical environment of all Processing Areas is operable, clean, and maintained
• Escalate questions, concerns, needs to Team Lead in a timely manner
• Assist in handling incoming and outgoing tradeshow materials
• Participate actively in the search for better processes
• Assist in maintaining office supplies, packaging materials, etc. and placing orders as needed
• Assist in maintaining postage account
• Assist with customs clearing of all packages being cleared for transport
• Assure proper documentation flow and communication between departments as needed
• Participate actively on projects as assigned
• Responsible for adherence to inventory management processes
• Assist with the investigating and explaining physical inventory discrepancies
• Receive and verify supplier products
• Other duties as assigned
Required Skills And Competencies
• Basic understanding of business practices
• Customer service experience – at least 3 years experience
• Proven analytical ability
• Results and detail oriented
• Good initiative
• Ability to work under pressure
• Physical ability to lift 50 lbs
• Physical ability to stand for prolonged periods (4 hours)
• Ability to prioritize and multitask
• Strong customer service skills
• Self-motivated and proactive
• Positive attitude and team player
• Willing to learn and fast learner
• Ensure that all dealings are done with the level of professionalism as expected from all Kitco employees
GENERAL OR PERSONAL COMPETENCIES
Required
• Strong time management skills
• Strong interpersonal skills
• Strong communication & organization skills
• Reliable
• Detail oriented
• Ability to adapt to change
Desirable
• Knowledge of precious metals testing- an asset
• Knowledge of Databases (Access) – an asset
• Customs experience an asset
Technical / Professional Competencies
• High School diploma
• Strong Computer/Internet skills (Microsoft Office and Outlook)
• Basic knowledge of Confluence an asset
About Kitco Metals Inc
Founded in 1977, Kitco Metals Inc. is headquartered in Montreal and has offices in New York and Hong Kong. Kitco is one of the largest retailers of precious metals in the world, and a specialized supplier of refining services. The company is an authorized reseller of products made by some of the most prestigious government mints. Kitco’s website, the world’s #1 precious metals reference, is visited by close to a million people every day. A leading industry innovator, Kitco was one of the first precious metal companies to offer free real-time market information applications for smart phones Show more details...
via Glassdoor
posted_at: 7 days agoschedule_type: Full-time
Project Manager
Project Managers are responsible for assisting Program Managers with the effective operation of assigned programs or departments. Execute departmental or program strategic plans and goals. Lead proposal efforts and identify new business development initiatives. 5 Years’ experience managing shipboard projects, with fiber optic and/or low voltage electrical experience. (both... preferred). Secret Clearance (active)
Specific Responsibilities:
•
Project Manager
Project Managers are responsible for assisting Program Managers with the effective operation of assigned programs or departments. Execute departmental or program strategic plans and goals. Lead proposal efforts and identify new business development initiatives. 5 Years’ experience managing shipboard projects, with fiber optic and/or low voltage electrical experience. (both... preferred). Secret Clearance (active)
Specific Responsibilities:
• Manage day-to-day departmental operations
• Identify personnel resources needed to effectively execute east coast departmental and customer task orders
• Provide task order data base updates for active purchase orders
• Track and report east coast task order completion and close-out process
• Develop and forward task order Statement of Works and Cost Estimates to the Program Manager
• Assists in the establishment and adherence of project budgets and in the mitigation of risk
• Follows up with clients and ensures SOW and task order requirements are accomplished
• Reviews and verifies all project documents are complete, current, accurate, filed and forwarded to Program Manager for review or action
• Identify and communicate task growth opportunities with customers
• Assists in the identification of business development initiatives
• Manages day-to-day client interaction and seeks opportunities to increase customer satisfaction and enhance customer client relationships
• Reviews personnel time cards and expense reports and forward to Program Manager for approval
• Complies with and helps to enforce company standard policies and procedures
• Keeps department personnel informed of task and organizational changes
• Resolves and escalate issues in a timely manner
• Assists in the development of short and long range departmental strategic goals
• Provides shipboard leadership as team lead or senior technician; as needed
• Assists in the evaluation of personnel performance and raise considerations
• Performs other duties as assigned
Authorities:
• Allocate personnel in support of customer and internal operations
• Communicate with customers to foster business development and customer relations
• Resolve task order and personnel issues
• Counsel personnel in task accomplishment, personal growth initiatives and professional development
• Release SOW and Cost Estimates to clients when directed
This job description describes the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an “at will” employment relationship.
KITCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Norfolk, VA 23502: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
Project Managers are responsible for assisting Program Managers with the effective operation of assigned programs or departments. Execute departmental or program strategic plans and goals. Lead proposal efforts and identify new business development initiatives. 5 Years’ experience managing shipboard projects, with fiber optic and/or low voltage electrical experience. (both... preferred). Secret Clearance (active)
Specific Responsibilities:
• Manage day-to-day departmental operations
• Identify personnel resources needed to effectively execute east coast departmental and customer task orders
• Provide task order data base updates for active purchase orders
• Track and report east coast task order completion and close-out process
• Develop and forward task order Statement of Works and Cost Estimates to the Program Manager
• Assists in the establishment and adherence of project budgets and in the mitigation of risk
• Follows up with clients and ensures SOW and task order requirements are accomplished
• Reviews and verifies all project documents are complete, current, accurate, filed and forwarded to Program Manager for review or action
• Identify and communicate task growth opportunities with customers
• Assists in the identification of business development initiatives
• Manages day-to-day client interaction and seeks opportunities to increase customer satisfaction and enhance customer client relationships
• Reviews personnel time cards and expense reports and forward to Program Manager for approval
• Complies with and helps to enforce company standard policies and procedures
• Keeps department personnel informed of task and organizational changes
• Resolves and escalate issues in a timely manner
• Assists in the development of short and long range departmental strategic goals
• Provides shipboard leadership as team lead or senior technician; as needed
• Assists in the evaluation of personnel performance and raise considerations
• Performs other duties as assigned
Authorities:
• Allocate personnel in support of customer and internal operations
• Communicate with customers to foster business development and customer relations
• Resolve task order and personnel issues
• Counsel personnel in task accomplishment, personal growth initiatives and professional development
• Release SOW and Cost Estimates to clients when directed
This job description describes the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an “at will” employment relationship.
KITCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Norfolk, VA 23502: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
KITCO Fiber Optics, Inc.
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent...
Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical
KITCO Fiber Optics, Inc.
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent...
Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical and/or mechanical equipment and systems. Performs on-site preventative maintenance, routine repair, and calibration after installation. Provides technical support and training to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Works under direct supervision and follows detailed procedures for routine equipment repair and/or preventative maintenance. Assists more experienced technicians. Typically requires 2 years of formal technical training beyond high school. This is an entry-level position.
Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical and/or mechanical equipment and systems. Performs on-site preventative maintenance, routine repair, and calibration after installation. Provides technical support and training to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Works under direct supervision and follows detailed procedures for routine equipment repair and/or preventative maintenance. Assists more experienced technicians. Typically requires 2 years of formal technical training beyond high school. This is an entry-level position.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying Show more details...
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent...
Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical and/or mechanical equipment and systems. Performs on-site preventative maintenance, routine repair, and calibration after installation. Provides technical support and training to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Works under direct supervision and follows detailed procedures for routine equipment repair and/or preventative maintenance. Assists more experienced technicians. Typically requires 2 years of formal technical training beyond high school. This is an entry-level position.
Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical and/or mechanical equipment and systems. Performs on-site preventative maintenance, routine repair, and calibration after installation. Provides technical support and training to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Works under direct supervision and follows detailed procedures for routine equipment repair and/or preventative maintenance. Assists more experienced technicians. Typically requires 2 years of formal technical training beyond high school. This is an entry-level position.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying Show more details...
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