Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Hoopla
Hoopla Digital is a website that offers a wide range of digital media content, including eBooks, audiobooks, movies, TV shows, music, and comics. The platform allows users to access and borrow these materials instantly, all for free with a valid library card. With a user-friendly interface and a vast collection of content, Hoopla Digital provides an engaging and convenient digital library experience. Whether you're looking to read a bestselling novel, stream the latest blockbuster, or discover new music, Hoopla Digital has something for everyone, making it a go-to source for digital entertainment and education.
Anywhere. Currently you can check out up to ten (10) titles a month. How to create an account: First of all you will need to have a library card from the Southeast Steuben County Library.ssclibrary.orgHoopla has hundreds of thousands of titles to choose from, with more being added daily. Hoopla is like having your public library at your fingertips. Anytime.
Now that you know what Hoopla is, you need to try all the content the platform offers. This is everything you can find on Hoopla. You don’t need to take a trip to the library to borrow an eBook.makeuseof.comThe Hoopla app is available through the iOS App Store, Google Play, and Amazon Appstore. You can also access Hoopla through a web browser.
[3] [4] Hoopla claims to have less than 1 content titles across six formats.en.wikipedia.orgHoopla is free-of-charge for patrons of participating libraries. The content is paid for by library systems, using a "per circulation transaction model".
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
Latitude\Longitude37.751 / -97.822 Google Map
-
Traffic rank#21,506 Site Rank
-
Site age12 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
-
Founded2010
-
HeadquartersHolland, OH,United States
-
ParentMidwest Tape,(2013–present)
-
GenreSoftware,, media playback
-
Area servedUS and Canada
-
Productshoopla digital
-
IndustryeBooks, Library Services, School Services, Digital Content Management
Traffic rank
#21,506
#21,506
Site age
12 yrs
12 yrs
Location
United States
United States
Popular Questions for Hoopla
Newest job postings for Hoopla
via Jobilize
posted_at: 3 days agoschedule_type: Full-time
Midwest Tape is a library-dedicated full-service media distributor providing physical and digital media to thousands of libraries across North America and beyond. We are strong believers in continually innovating to better serve our customers and deliver the best experience possible for the staff and patrons of public libraries.
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to
Midwest Tape is a library-dedicated full-service media distributor providing physical and digital media to thousands of libraries across North America and beyond. We are strong believers in continually innovating to better serve our customers and deliver the best experience possible for the staff and patrons of public libraries.
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to patrons, and Dreamscape Publishing, the library-first publisher of audiobook and video. Our international headquarters, built in 2016 to house our distribution center and support teams, is located in Holland, Ohio.
As we build our team to support the ongoing growth of our business, we are looking for enthusiastic team players dedicated to delivering best-in-class service for our library customers and their patrons.
Position Summary:
The Production Support Specialist for hoopla is responsible for assisting the Support Lead in answering, organizing and gathering customer feedback from our digital patrons, as well as testing upcoming releases.
Primary Duties and Responsibilities:
To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.
• Manage and answer Salesforce bug and feedback cases entered from patrons and related to hoopla patron platforms.
• Respond to app reviews and collect data for presentations and Product Owners.
• Manage and answer Salesforce enhancement request cases entered from patrons, and related to hoopla patron platforms, and collaborate with the Product Manager for hoopla on communication back to the patrons.
• Review Salesforce cases entered from Patrons and determine if they are bugs or enhancements.
• Manage helpdesk tickets related to content tickets and content requests.
• Monitor task systems and other bug tracking software to provide status updates or resolutions for all bugs and enhancements.
• Organize enhancement requests related to feedback about patron platforms and collaborate with Support Lead.
• Reach out to customers via email to get all the details you need.
• Review and update FAQ as needed, as well as work on the Self Service Portal.
• Backup other Case Specialists.
• Attend all necessary SCRUM ceremonies and hold presentations regularly on feedback.
• Create reports and monitor results pertaining to issues and concerns.
• Attend Digital Library Forums as needed and report on all feedback.
• Work with Product Owners to learn priorities and receive training for troubleshooting.
• Review reported errors and collect data for the Development Team relating to bugs and enhancements.
• Test releases as time permits. Testing is secondary, but critical to keep one foot in the development process.
• Part of on call rotation for after-hours and emergency outage support.
Skills:
• Must be an active listener - Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
• Effective communication skills, both oral and written, including the ability to communicate technical issues.
• Knowledge of proper grammar, spelling, and punctuation.
• Must possess exceptional interpersonal and communication skills.
• Must be detail oriented, accurate, have excellent organization and excellent follow-up skills.
• Must be able to work independently while being an active member of a team.
• Basic Computer skills, including Microsoft Office and Photoshop.
• Must possess problem solving abilities.
• Have the ability to read and interpret documents such as policy and operating manuals.
Preferred Education Requirements:
• Associates or Bachelor’s Degree in related field.
Preferred Experience:
• 2 years previous inside sales or customer service experience
• Familiarity website design
• Familiarity with the tools, concepts and methodologies of website / mobile application testing.
• Knowledge of Sales Force
Physical Requirements/Work Environment:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to regularly sit for extended periods of time.
• Ability to perform repetitive type tasks
• Must be able to view computer screen for long periods of time daily.
• Must be able to be present for meetings, presentations, and trainings Show more details...
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to patrons, and Dreamscape Publishing, the library-first publisher of audiobook and video. Our international headquarters, built in 2016 to house our distribution center and support teams, is located in Holland, Ohio.
As we build our team to support the ongoing growth of our business, we are looking for enthusiastic team players dedicated to delivering best-in-class service for our library customers and their patrons.
Position Summary:
The Production Support Specialist for hoopla is responsible for assisting the Support Lead in answering, organizing and gathering customer feedback from our digital patrons, as well as testing upcoming releases.
Primary Duties and Responsibilities:
To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.
• Manage and answer Salesforce bug and feedback cases entered from patrons and related to hoopla patron platforms.
• Respond to app reviews and collect data for presentations and Product Owners.
• Manage and answer Salesforce enhancement request cases entered from patrons, and related to hoopla patron platforms, and collaborate with the Product Manager for hoopla on communication back to the patrons.
• Review Salesforce cases entered from Patrons and determine if they are bugs or enhancements.
• Manage helpdesk tickets related to content tickets and content requests.
• Monitor task systems and other bug tracking software to provide status updates or resolutions for all bugs and enhancements.
• Organize enhancement requests related to feedback about patron platforms and collaborate with Support Lead.
• Reach out to customers via email to get all the details you need.
• Review and update FAQ as needed, as well as work on the Self Service Portal.
• Backup other Case Specialists.
• Attend all necessary SCRUM ceremonies and hold presentations regularly on feedback.
• Create reports and monitor results pertaining to issues and concerns.
• Attend Digital Library Forums as needed and report on all feedback.
• Work with Product Owners to learn priorities and receive training for troubleshooting.
• Review reported errors and collect data for the Development Team relating to bugs and enhancements.
• Test releases as time permits. Testing is secondary, but critical to keep one foot in the development process.
• Part of on call rotation for after-hours and emergency outage support.
Skills:
• Must be an active listener - Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
• Effective communication skills, both oral and written, including the ability to communicate technical issues.
• Knowledge of proper grammar, spelling, and punctuation.
• Must possess exceptional interpersonal and communication skills.
• Must be detail oriented, accurate, have excellent organization and excellent follow-up skills.
• Must be able to work independently while being an active member of a team.
• Basic Computer skills, including Microsoft Office and Photoshop.
• Must possess problem solving abilities.
• Have the ability to read and interpret documents such as policy and operating manuals.
Preferred Education Requirements:
• Associates or Bachelor’s Degree in related field.
Preferred Experience:
• 2 years previous inside sales or customer service experience
• Familiarity website design
• Familiarity with the tools, concepts and methodologies of website / mobile application testing.
• Knowledge of Sales Force
Physical Requirements/Work Environment:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to regularly sit for extended periods of time.
• Ability to perform repetitive type tasks
• Must be able to view computer screen for long periods of time daily.
• Must be able to be present for meetings, presentations, and trainings Show more details...
via Jobilize
posted_at: 5 days agoschedule_type: Full-time
Midwest Tape is a library-dedicated full-service media distributor providing physical and digital media to thousands of libraries across North America and beyond. We are strong believers in continually innovating to better serve our customers and deliver the best experience possible for the staff and patrons of public libraries.
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to
Midwest Tape is a library-dedicated full-service media distributor providing physical and digital media to thousands of libraries across North America and beyond. We are strong believers in continually innovating to better serve our customers and deliver the best experience possible for the staff and patrons of public libraries.
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to patrons, and Dreamscape Publishing, the library-first publisher of audiobook and video. Our international headquarters, built in 2016 to house our distribution center and support teams, is located in Holland, Ohio.
As we build our team to support the ongoing growth of our business, we are looking for enthusiastic team players dedicated to delivering best-in-class service for our library customers and their patrons.
Overview:
• Monday-Friday 8:30a-5:00pm, Hybrid after 90-days
• Paid Vacation, Personal, and Holidays
• Medical, Dental, Vision
• 401k, 401k Match, and Profit Sharing
• Company Bonus and Holiday Bonus
Position Summary:
The Marketing Coordinator collaborates and supports the books team in promotion of Audiobooks and eBooks for both physical and digital consumption. This includes staying current with industry knowledge and trends, popular authors, key release dates and promotional support, trending genres and competitors. Creates, in conjunction with marketing manager and specialist, book collections/recommendations for physical and digital distribution. Will also plan marketing promotions and efforts in support of recommendations to increase engagement and grow revenue.
Primary Duties and Responsibilities:
To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.
• Assist the Book team in the prioritization of potential and current vendors and their titles for promotion in marquees, featured placements, social media, and other potential channels.
• Assist in the development of promotional materials.
• Work with designers, copywriters, content team and other fellow staff to ensure messaging and imagery are true to the Midwest Tape/hoopla brands and help our libraries connect with patrons.
• Work with others on the Content team to seek opportunities to drive sales and improve the overall quality of the category – both by working with select vendors and across internal departments.
• Analyze data to evaluate the performance of the category and develop strategies accordingly.
• Interface with select vendors in a support role.
• Curate and create noteworthy and in-demand collections for libraries and patrons
• Upload collections, titles and marketing assets to website.
• Ongoing review of Midwest Tape website and hoopla title information for errors or misinformation, inform IT or data on updates that should be addressed.
• Understand and use Tableau as a valuable resource for reporting metrics.
• Gather and use data to make smart marketing recommendations and decisions.
• Special projects as required by the manager.
• Remain informed of events within the industry through monitoring of industry news sources.
• Monitor incoming new release title information and prioritize data entry and marketing opportunities.
Skills:
• Basic Computer skills, including Microsoft Office
• Attention to detail
• Must have the ability to read/review publications for relevant information
• Must have good research skills
• Organizational skills
• Possess the ability to work independently
• Excellent follow-up and follow-through skills and ability to meet deadlines
• Knowledge of publishing industry is preferred
Preferred Education Requirements:
• College degree in marketing, public relations, library science or a related field is required.
Preferred Experience:
• 1-3 years marketing experience
Physical Requirements/Work Environment:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform repetitive tasks
• Must be able to view computer screen for long periods of time daily.
• Ability to regularly sit for extended periods of time
• Ability to attend meetings, presentations, and trainings
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
The Midwest Tape family of companies includes hoopla digital, the... fastest-growing library app serving digital media to patrons, and Dreamscape Publishing, the library-first publisher of audiobook and video. Our international headquarters, built in 2016 to house our distribution center and support teams, is located in Holland, Ohio.
As we build our team to support the ongoing growth of our business, we are looking for enthusiastic team players dedicated to delivering best-in-class service for our library customers and their patrons.
Overview:
• Monday-Friday 8:30a-5:00pm, Hybrid after 90-days
• Paid Vacation, Personal, and Holidays
• Medical, Dental, Vision
• 401k, 401k Match, and Profit Sharing
• Company Bonus and Holiday Bonus
Position Summary:
The Marketing Coordinator collaborates and supports the books team in promotion of Audiobooks and eBooks for both physical and digital consumption. This includes staying current with industry knowledge and trends, popular authors, key release dates and promotional support, trending genres and competitors. Creates, in conjunction with marketing manager and specialist, book collections/recommendations for physical and digital distribution. Will also plan marketing promotions and efforts in support of recommendations to increase engagement and grow revenue.
Primary Duties and Responsibilities:
To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.
• Assist the Book team in the prioritization of potential and current vendors and their titles for promotion in marquees, featured placements, social media, and other potential channels.
• Assist in the development of promotional materials.
• Work with designers, copywriters, content team and other fellow staff to ensure messaging and imagery are true to the Midwest Tape/hoopla brands and help our libraries connect with patrons.
• Work with others on the Content team to seek opportunities to drive sales and improve the overall quality of the category – both by working with select vendors and across internal departments.
• Analyze data to evaluate the performance of the category and develop strategies accordingly.
• Interface with select vendors in a support role.
• Curate and create noteworthy and in-demand collections for libraries and patrons
• Upload collections, titles and marketing assets to website.
• Ongoing review of Midwest Tape website and hoopla title information for errors or misinformation, inform IT or data on updates that should be addressed.
• Understand and use Tableau as a valuable resource for reporting metrics.
• Gather and use data to make smart marketing recommendations and decisions.
• Special projects as required by the manager.
• Remain informed of events within the industry through monitoring of industry news sources.
• Monitor incoming new release title information and prioritize data entry and marketing opportunities.
Skills:
• Basic Computer skills, including Microsoft Office
• Attention to detail
• Must have the ability to read/review publications for relevant information
• Must have good research skills
• Organizational skills
• Possess the ability to work independently
• Excellent follow-up and follow-through skills and ability to meet deadlines
• Knowledge of publishing industry is preferred
Preferred Education Requirements:
• College degree in marketing, public relations, library science or a related field is required.
Preferred Experience:
• 1-3 years marketing experience
Physical Requirements/Work Environment:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to perform repetitive tasks
• Must be able to view computer screen for long periods of time daily.
• Ability to regularly sit for extended periods of time
• Ability to attend meetings, presentations, and trainings
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
Norton safe Web