Holland America Line
British-American cruise line

HollandAmerica.com is the official website of Holland America Line, a renowned cruise line that offers exceptional travel experiences worldwide. The website serves as a comprehensive guide for potential passengers, providing detailed information about the company's fleet, itineraries, destinations, and onboard amenities. Visitors can explore a variety of cruise options, ranging from relaxing Caribbean getaways to immersive Alaskan adventures. The website features engaging multimedia content, including stunning photos and videos showcasing the luxury and elegance of Holland America's ships. Additionally, HollandAmerica.com offers helpful resources such as travel tips, onboard activities, and booking tools to ensure a seamless and memorable cruise experience for its visitors.

In addition to amazing evening entertainment, an array of activities allows you to pursue new interests or relax and rejuvenate. Experience onboard cooking shows and hands-on workshops.costcotravel.comHolland America Line’s first Signature-class cruise ship, Eurodam has delighted guests since her maiden voyage.

Holland America has also spent a number of years headquartered in the city of Rotterdam. The current Rotterdam, which has been sailing in Holland America’s fleet since 1997, is being sold to Fred.travelmarketreport.comRotterdam is a historic moniker for Holland America—the first ship in the line’s history was called Rotterdam and the new ship will be the seventh in its history to sail under that name.

Free expert cruise tips and news from Cruise Hive! We'll send you a weekly newsletter to your inbox.cruisehive.comHolland America Line’s bonus gift cards can be applied to a number of worldwide itineraries onboard the line’s 11 differing vessels that visit nearly 400 ports in 114 countries around the globe.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    -6.175 / 106.829    Google Map

  • Traffic rank
    #23,565 Site Rank

  • Site age
    28 yrs old

  • Site Owner information
    Whois info

  • Founded
    1873 (as Netherlands-America Steamship Company),In,Netherlands

  • Headquarters
    Seattle, Washington,, U.S.

  • Key people
    Jan Swartz,(Group-President Holland America Group),Gustavo Antorcha (,President,)

  • Parent
    Carnival Corporation & plc

  • Products
    Cruises

  • Type
    Subsidiary

  • Industry
    Hospitality,Tourism

Traffic rank
#23,565
Site age
28 yrs
Location
United States
Popular Questions for Holland America Line
Newest job postings for Holland America Line
via Carnival Cruise Line - Carnival Corporation posted_at: 3 days agoschedule_type: Full-time
Job Description Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships... We’re looking for an amazing Business Intelligence (BI) Report Developer to fill this role, which is based in our Job Description

Princess Cruises, Holland America Line, Seabourn and P&O Cruises Australia, united as Holland America Group, offering world-renown vacations at sea to travelers around the globe, are building a dynamic, unified organization to serve its highly experienced teams in both our corporate offices and on board our ships...

We’re looking for an amazing Business Intelligence (BI) Report Developer to fill this role, which is based in our Seattle office. The BI Report Developer is a member of the Crew Management Reporting, Analytics and Solutions Team within the Crew Operations organization and is responsible for fulfilling ad-hoc reporting requests and for creating operational reports to support the delivery of information to our core clients. This position spends a majority of their time in hands-on, task-oriented, report development referencing report requirements documentation.  This position meets frequently with business owners to discuss needs and effectively communicate technical solutions at a business level.

Here’s a summary of what Holland America Group is looking for in its Business Intelligence (BI) Report Developer role. Is this you?

Responsibilities
• Translates business requirements into technical specifications
• Works collaboratively to design, build, deploy, and maintain BI solutions (ad-hoc reports, scorecards, dashboards, automated reports, and other visualizations) using a variety of reporting platforms, including SQL, PowerBI, and Excel
• Develops high-level subject matter expertise for data modelling, data sourcing, data quality, and BI delivery solutions
• Partners in requirements gathering from non-technical business personnel
• Performs testing and troubleshooting
• Works to improve the BI development lifecycle
• Approaches challenges with a can-do spirit, analytical mind, and problem-solving skills

Requirements
• ​​Bachelors’ degree in Computer Science, Information Systems, or equivalent combination of education and/or experience.
• BS or BA in Computer Science, Information Systems, or equivalent experience
• 5 years’ experience with SQL, PowerBI, and Excel. Tableau and SSRS experience are a nice to haves, but not required
• 5 years Business Analysis experience
• Advanced knowledge of SQL queries and PowerBI. Intermediate-level competency with Excel. Experience with SharePoint integrations is a plus, but not required
• Expertise in the design, development, and formatting of tabular reports, charts, graphs, and dashboards with drilldown capability. With an emphasis on delivering polished and formatted reports
• Detail-oriented thinker exhibiting strong analytical and creative problem-solving skills 
• Ability to manage multiple projects simultaneously 
• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues 
• Familiarity with iterative development and Agile Scrum practices  
• Experience with supporting testing phases with users
• Experience with version control, preferably BitBucket
• Ability to present ideas in user-friendly language
• Prior experience with data governance, auditing 
• Knowledge of Microsoft Word, PowerPoint, Outlook, Teams, OneNote
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US only

What You Can Expect
• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $78,200.00 to $105,600.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#HAL
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via Carnival Cruise Line - Carnival Corporation posted_at: 4 days agoschedule_type: Full-time
Job Description Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences... We’re looking for an amazing Analyst, Integrated Travel Planning to fill this role, which is based in our Seattle office. You’ll be responsible for driving intelligent business solutions across our three guest Job Description

Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences...

We’re looking for an amazing Analyst, Integrated Travel Planning to fill this role, which is based in our Seattle office. You’ll be responsible for driving intelligent business solutions across our three guest facing travel businesses: Air/Flights, Pre/Post Hotels, and Transfers. Each business has unique eccentricities but ultimately must meet the same need to provide our guests with high value transportation services to and from their cruise vacations. We seek to increase our take rate and profitability in all three segments and expect the Integrated Travel Planning Analyst to be a core team player that helps us deliver on that expectation.

Here’s a summary of what Holland America Line is looking for in our Analyst, Integrated Travel Planning role. Is this you?

Responsibilities
• Supports projects from end-to-end across all phases in various categories impacting the North America Sales department. Obtains an in-depth understanding of all Travel Agency commercial terms and contractual agreements including but not limited to providing periodic performance updates for select stakeholders and participating in the
• Provide pricing recommendations and develop pricing models across our three travel businesses: Air, Pre/Post Hotels, Transfers
• Analyze cost data supporting our three travel businesses and develop automated cost reporting
• Analyze guest feedback data and prepare vendor-facing reporting supporting our three travel businesses
• Coordinate data analysis with our partners including operations teams, procurement, and occasionally shipboard team members
• Occasionally present to other teams including executive stakeholders
• Provide ad-hoc support to other Guest Commerce projects and research
• May be asked to provide multi-brand support when initiatives have benefit to our peer organizations

Requirements
• Degree in Analytics, Statistics, Finance, Business Administration, or Hospitality Management
• 2+ Years in Pricing, Data Analysis, Financial Modeling, Hospitality Management or similar
• Advanced user of Excel
• Preferred: Comfortable writing SQL queries
• Preferred: Proficient user of Tableau, PowerBI or similar
• Proficient user of Word and Powerpoint
• Comfortable presenting analysis to partners and executive stakeholders
• Must be legally authorized to work in the United States. Holland America is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Please note that this position can be 100% fully remote, US only

What You Can Expect
• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives
• Base Salary Range: $67,800.00 to $91,500.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#HAL
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via Carnival Cruise Line - Carnival Corporation posted_at: 29 days agoschedule_type: Full-time
Job Description Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences... We’re looking for amazing Direct Reservations (HAL) professionals to join our team. As a work from home Sales Agent with Holland America Line, you’ll become a resource for our guests and assist in planning Job Description

Welcome to Holland America Line, a premium cruise line dedicated to explorers, foodies and music lovers who want to explore the world on perfectly sized, refreshingly spacious ships filled with one-of-a-kind experiences...

We’re looking for amazing Direct Reservations (HAL) professionals to join our team. As a work from home Sales Agent with Holland America Line, you’ll become a resource for our guests and assist in planning the vacation of their dreams while selling a range of travel products and services. You’ll respond to a variety of calls from direct consumers and Travel Advisors. You’ll utilize your superior customer service skills to build rapport, recommend and book cruises, cruise tours, and travel options. Providing quality customer service on all calls, you’ll assist guests and Travel Advisors with problems that might occur on a reservation, provide post-booking sales and support and work across departments to provide seamless fist call resolution.

Here’s a summary of what Holland America Line is looking for in its Sales Agents. Is this you?

Responsibilities
• Apply professional sales techniques in the promotion and sale of cruises and Cruise Tours for direct consumers and Travel Advisors.
• Demonstrate sales effectiveness by securing deposits on reservations made, upsells and optional travel add-ons.
• Provide superior customer service; research and answer all questions/concerns related to company product and/or specifically the customer's reservation.
• Proactively assist direct consumers or Travel Advisors with problems that might occur on a reservation; work with other departments or supervisor in an effort to resolve the problem in a courteous/timely manner.
• Communicate effectively with customers, co-workers and management thru both oral and written communication.
• Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise them of the correct terms and conditions.
• Work independently as a work at home agent, meeting sales and performance metrics, and adherence and availability requirements.
• Adhere to department Quality Assurance guidelines for customer contacts and utilizes feedback to improve performance and customer experience.
• Special projects as directed by the Supervisor or Manager of Contact Center Sales.

Requirements
• 1 year of experience in positions in the area of customer service and/or sales.
• Experience in the travel and hospitality industry preferred.
• Experience working in a high-volume call center is plus.
• Must have excellent interpersonal and communication skills (verbal and written) to interact with customers, employees, and management.
• Must be able to work independently and be self-motivated since you will be working from home.
• Proficiency in the use of computer business applications with working knowledge of computerized reservations systems with the ability to trouble shoot issues independently from home.
• Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines.

Compensation

The hourly rate of pay will be $15.00. This position is considered non-exempt in accordance with the Department of labor and Fair Labor Standards Act. Paydays are every other week with 26 pay periods per annum. An annual schedule of pay periods is provided on the company intranet for reference. New associates with less than three (3) full months of service in the fiscal year for which performance is being measured are not eligible for a merit increase, and the first merit adjustment is deferred to the following year.

After the training period, you will be eligible to participate in the Holland America Line Reservation Incentive Plan associated with this position. More details about the plan will be provided at a later date.

Work Shifts

After training, your assigned work shift will be 10:30am -7:00pm (your local time) weekdays. This may vary based on company needs. Shift changes are awarded based on your seniority and work performance. Sales Agents will be scheduled to work closing shifts Monday through Friday with quarterly weekend signups including 6 weekend days per quarter.

WE ARE COMMITTED TO YOUR SUCCESS!

If you are selected as a Sales Agent, Holland America Line will provide you with work equipment. The company will extend to you a monthly contact center adjustment of $50.00 to supplement your residential internet cost for business purposes. In order for your residential internet to support our business model, your residential internet must meet the following requirements:
• Must have high-speed, non-satellite, non-dial-up internet, no cellular internet providers.
• Must meet the required minimum download and upload speeds of 50 MPS down and 6 MPS Up
• Must not have a data cap
• Must have computer hard-wired to the modem, Wi-Fi is not currently compatible with phone system.

Benefits
• Cruise and Travel Privileges for You and Your family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Rewards & Incentives

Our Culture…Stronger Together:

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

#HAL
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