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Search Engine Optimization Overview
86
100
In-App Mobile-First Customer Service Platform | Helpshift
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
https://www.helpshift.com/
1 high issue
3.0%
3 medium issues
9.1%
3 low issues
9.1%
26 tests passed
78.8%
0.27 seconds
35.19 kB
58 resources
Secure
Seo
Title
The title tag is perfect.
In-App Mobile-First Customer Service Platform | Helpshift
Meta description
The meta description tag is good.
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
Headings
The headings are properly set.
  1. Ridding the world of bad customer service.
  1. Helpshift is a consumer-first digital support platform. Delight your customers with a modern support experience that yields ROI, faster resolution times, and higher CSAT.
  2. 88% Savings
  3. 10x ROI
  4. 4.9 CSAT
  5. Trusted by Leading Mobile Apps
  6. Learn more about Helpshift
  1. Lightning-Fast Time to Value
  2. Think inside the app.
  3. Let users chat on their terms.
  4. Automate satisfaction.
  5. Ready to do this?
  1. TRUSTED BY:
Content keywords
The content has relevant keywords.
inappmobilefirstcustomerserviceplatformhelpshift
Image keywords
There are 22 images with missing alt attributes.
  1. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Fintech_All_L1R1.jpg
  2. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Retail_All_L1R1.jpg
  3. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Hospitality_All_L1R1-1.jpg
  4. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Healthcare_All_L1R1.jpg
  5. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_header.jpg
  6. https://www.helpshift.com/wp-content/uploads/2022/02/1200px-Supercell-logo-1024x834.png
  7. https://www.helpshift.com/wp-content/uploads/2022/02/Square-Logo-1024x250.png
  8. https://www.helpshift.com/wp-content/uploads/2022/02/tencent.png
  9. https://www.helpshift.com/wp-content/uploads/2022/02/brex_logo.png
  10. https://www.helpshift.com/wp-content/uploads/2022/02/TBS_TNT_logos.png
  11. https://www.helpshift.com/wp-content/uploads/2022/04/U_VerifiedSolution_Badge_White_RGB-1024x282.png
  12. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Inside_App.png
  13. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Chat.png
  14. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Automate.png
  15. https://www.helpshift.com/wp-content/uploads/2022/06/pr.png
  16. https://www.helpshift.com/wp-content/uploads/2022/06/nordeus.png
  17. https://www.helpshift.com/wp-content/uploads/2022/06/Guiabolso.png
  18. https://www.helpshift.com/wp-content/uploads/2022/06/zynga.png
  19. https://www.helpshift.com/wp-content/uploads/2022/08/13_HELP_Player-Benchmarch-Report_Email_Banner_L1R1.png
  20. https://www.helpshift.com/wp-content/uploads/2022/08/13_Untitled-design-11.png
  21. https://www.helpshift.com/wp-content/uploads/2022/08/11_HELP_Ultimate_Guide_Tile_L1R1.png
  22. https://www.helpshift.com/wp-content/uploads/2022/02/helpshift-logo-white.svg
SEO friendly URL
The URL is SEO friendly.
https://www.helpshift.com/
404 page
The website has 404 error pages.
https://www.helpshift.com/404-f28e3d9a4150da1d5ecbf34b510246b9
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The number of links on the webpage is okay.
Language
The webpage has the language declared.
en-US
Favicon
The webpage has a favicon.
https://www.helpshift.com/wp-content/uploads/2022/02/cropped-800x800_bd-180x180-1.webp
Performance
Text compression
The HTML file is compressed.
Load time
The webpage loaded in 0.27 seconds.
Page size
The size of the HTML webpage is 35,190.00.
HTTP requests
The webpage makes more than 50.00 HTTP requests.
  1. https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
  2. https://www.helpshift.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2
  3. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/bootstrap-tabcollapse.js?ver=6.0.3
  4. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/scrollbar/jquery.mCustomScrollbar.concat.min.js?ver=6.0.3
  5. https://www.googleoptimize.com/optimize.js?id=GTM-524MPKF
  6. https://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js
  7. https://www.helpshift.com/wp-content/plugins/kadence-conversions/assets/kadence-conversions.min.js?ver=1.0.7
  8. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/vendor/slick.min.js?ver=2.4.17
  9. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/kb-slider-init.js?ver=1.7.18
  10. https://js.hs-scripts.com/20926581.js?integration=WordPress&ver=9.0.338
  11. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/bootstrap.js?ver=6.0.3
  12. https://www.helpshift.com/wp-content/themes/kadence/assets/js/navigation.min.js?ver=1.1.30
  13. https://www.helpshift.com/wp-content/plugins/page-links-to/dist/new-tab.js?ver=3.3.6
  14. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/aos.js?ver=1.7.18
  1. https://www.helpshift.com/wp-content/plugins/kadence-conversions/assets/kadence-conversions.css?ver=1.0.7
  2. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/blocks/row.style.build.css?ver=2.4.17
  3. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/blocks/column.style.build.css?ver=2.4.17
  4. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/vendor/kt-blocks-slick.css?ver=2.4.17
  5. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/build/block-css/style-slider-styles.css?ver=1.7.18
  6. https://www.helpshift.com/wp-includes/css/dist/block-library/style.min.css?ver=6.0.3
  7. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/mul-type-icon-picker/picker/glyphicon.css?ver=6.0.3
  8. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/mul-type-icon-picker/picker/dashicons.css?ver=6.0.3
  9. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/font-awesome/css/font-awesome.min.css?ver=6.0.3
  10. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/bootstrap-front.css?ver=6.0.3
  11. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/animate.css?ver=6.0.3
  12. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/css/scrollbar/jquery.mCustomScrollbar.css?ver=6.0.3
  13. https://www.helpshift.com/wp-content/themes/kadence-child/style.css?ver=100
  14. https://www.helpshift.com/wp-content/themes/kadence/assets/css/global.min.css?ver=1.1.30
  15. https://www.helpshift.com/wp-content/plugins/kadence-pro/dist/mega-menu/menu-addon.css?ver=1.0.7
  16. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/blocks/btn.style.build.css?ver=2.4.17
  17. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/blocks/infobox.style.build.css?ver=2.4.17
  18. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/assets/css/aos.css?ver=1.7.18
  19. https://www.helpshift.com/wp-content/fonts/6ae2f6863e972cdb9c89832cf01f37fc.css?ver=1.1.30
  20. https://www.helpshift.com/wp-content/themes/kadence/assets/css/header.min.css?ver=1.1.30
  21. https://www.helpshift.com/wp-content/themes/kadence/assets/css/content.min.css?ver=1.1.30
  22. https://www.helpshift.com/wp-content/themes/kadence/assets/css/footer.min.css?ver=1.1.30
  23. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/blocks/iconlist.style.build.css?ver=2.4.17
  1. https://www.helpshift.com/wp-content/uploads/2022/02/helpshift-logo.svg
  2. https://www.helpshift.com/wp-content/uploads/2022/02/helpshift-logo.svg
  3. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Fintech_All_L1R1.jpg
  4. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Retail_All_L1R1.jpg
  5. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Hospitality_All_L1R1-1.jpg
  6. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Healthcare_All_L1R1.jpg
  7. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_header.jpg
  8. https://www.helpshift.com/wp-content/uploads/2022/02/1200px-Supercell-logo-1024x834.png
  9. https://www.helpshift.com/wp-content/uploads/2022/02/Square-Logo-1024x250.png
  10. https://www.helpshift.com/wp-content/uploads/2022/02/tencent.png
  11. https://www.helpshift.com/wp-content/uploads/2022/02/brex_logo.png
  12. https://www.helpshift.com/wp-content/uploads/2022/02/TBS_TNT_logos.png
  13. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Inside_App.png
  14. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Chat.png
  15. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Automate.png
  16. https://www.helpshift.com/wp-content/uploads/2022/06/pr.png
  17. https://www.helpshift.com/wp-content/uploads/2022/06/nordeus.png
  18. https://www.helpshift.com/wp-content/uploads/2022/06/Guiabolso.png
  19. https://www.helpshift.com/wp-content/uploads/2022/06/zynga.png
  20. https://www.helpshift.com/wp-content/uploads/2022/02/helpshift-logo-white.svg
  1. https://www.googletagmanager.com/ns.html?id=GTM-PPN2QB
Image format
There are 21 images that are not using the AVIF, WebP format.
  1. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Fintech_All_L1R1.jpg
  2. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Retail_All_L1R1.jpg
  3. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Hospitality_All_L1R1-1.jpg
  4. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Vertical-Markets_Healthcare_All_L1R1.jpg
  5. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_header.jpg
  6. https://www.helpshift.com/wp-content/uploads/2022/02/1200px-Supercell-logo-1024x834.png
  7. https://www.helpshift.com/wp-content/uploads/2022/02/Square-Logo-1024x250.png
  8. https://www.helpshift.com/wp-content/uploads/2022/02/tencent.png
  9. https://www.helpshift.com/wp-content/uploads/2022/02/brex_logo.png
  10. https://www.helpshift.com/wp-content/uploads/2022/02/TBS_TNT_logos.png
  11. https://www.helpshift.com/wp-content/uploads/2022/04/U_VerifiedSolution_Badge_White_RGB-1024x282.png
  12. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Inside_App.png
  13. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Chat.png
  14. https://www.helpshift.com/wp-content/uploads/2022/02/HELP_Homepage_Automate.png
  15. https://www.helpshift.com/wp-content/uploads/2022/06/pr.png
  16. https://www.helpshift.com/wp-content/uploads/2022/06/nordeus.png
  17. https://www.helpshift.com/wp-content/uploads/2022/06/Guiabolso.png
  18. https://www.helpshift.com/wp-content/uploads/2022/06/zynga.png
  19. https://www.helpshift.com/wp-content/uploads/2022/08/13_HELP_Player-Benchmarch-Report_Email_Banner_L1R1.png
  20. https://www.helpshift.com/wp-content/uploads/2022/08/13_Untitled-design-11.png
  21. https://www.helpshift.com/wp-content/uploads/2022/08/11_HELP_Ultimate_Guide_Tile_L1R1.png
JavaScript defer
The are 13 javascript resources without the defer attribute.
  1. https://www.helpshift.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
  2. https://www.helpshift.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2
  3. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/bootstrap-tabcollapse.js?ver=6.0.3
  4. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/scrollbar/jquery.mCustomScrollbar.concat.min.js?ver=6.0.3
  5. https://www.googleoptimize.com/optimize.js?id=GTM-524MPKF
  6. https://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js
  7. https://www.helpshift.com/wp-content/plugins/kadence-conversions/assets/kadence-conversions.min.js?ver=1.0.7
  8. https://www.helpshift.com/wp-content/plugins/kadence-blocks/dist/vendor/slick.min.js?ver=2.4.17
  9. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/kb-slider-init.js?ver=1.7.18
  10. https://www.helpshift.com/wp-content/plugins/tabs-pro/assets/js/bootstrap.js?ver=6.0.3
  11. https://www.helpshift.com/wp-content/themes/kadence/assets/js/navigation.min.js?ver=1.1.30
  12. https://www.helpshift.com/wp-content/plugins/page-links-to/dist/new-tab.js?ver=3.3.6
  13. https://www.helpshift.com/wp-content/plugins/kadence-blocks-pro/dist/aos.js?ver=1.7.18
DOM size
The DOM size is optimal.
The HTML file has 1111 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.helpshift.com/ DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage has a public server signature.
cloudflare
Unsafe cross-origin links
The webpage does not have unsafe cross-origin links.
Plaintext email
The webpage does not contain any plaintext emails.
Miscellaneous
Structured data
The webpage has structured data.
        Meta viewport
        The webpage has a meta viewport tag set.
        width=device-width, initial-scale=1, minimum-scale=1
        Character set
        The webpage has a charset value set.
        UTF-8
        Sitemap
        The website has sitemaps.
        1. https://www.helpshift.com/sitemap_index.xml
        Social
        The webpage has 4 social links.
        Content length
        The webpage has 2,792 words.
        Text to HTML ratio
        The text to HTML ratio is under 10%
        The text to HTML ratio is 8%.
        Inline CSS
        The webpage contains inline CSS code.
        1. display:none;visibility:hidden
        2. border-radius:5px;border-width:2px
        3. background-color:#ffffff;background-size:cover;background-position:center center;background-repeat:no-repeat
        4. background-color:#ffffff;background-size:cover;background-position:center center;background-repeat:no-repeat
        5. background-color:#ffffff;background-size:cover;background-position:center center;background-repeat:no-repeat
        6. background-color:#ffffff;background-size:cover;background-position:center center;background-repeat:no-repeat
        7. background-color:#ffffff;background-size:cover;background-position:center center;background-repeat:no-repeat
        8. border-radius:0px;border-width:0px
        9. display:inline-flex;justify-content:center;align-items:center
        10. border-radius:0px;border-width:0px
        11. display:inline-flex;justify-content:center;align-items:center
        12. border-radius:0px;border-width:0px
        13. display:inline-flex;justify-content:center;align-items:center
        14. border-radius:0px;border-width:0px
        15. display:inline-flex;justify-content:center;align-items:center
        16. color:#ffffff;background:#ffffff
        17. color:#ffffff;background:#ffffff
        18. color:#ffffff;background:#ffffff
        19. color:#ffffff;background:#ffffff
        20. text-align: center;
        21. text-align: center;
        22. text-align: center;
        23. text-align: center;
        24. text-align: center;
        25. text-align: center;
        26. text-align: center;
        27. text-align: center;
        28. text-align: center;
        29. text-align: center;
        30. text-align: center;
        31. text-align: center;
        32. border-radius:5px;border-width:2px
        33. cursor: pointer
        34. text-decoration: underline
        35. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        36. background-color:rgba(0,0,0,0)
        37. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        38. background-color:rgba(0,0,0,0)
        39. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        40. background-color:rgba(0,0,0,0)
        41. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        42. background-color:rgba(0,0,0,0)
        43. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        44. background-color:rgba(0,0,0,0)
        45. background-color:rgba(242,242,242,0);background-size:cover;background-position:center center;background-repeat:no-repeat
        46. background-color:rgba(0,0,0,0)
        Deprecated HTML
        There are no deprecated HTML tags on the webpage.