Most recent job postings at gettysburgflag
via Glassdoor posted_at: 17 days agoschedule_type: Full-timesalary: 60K–75K a year
Gettysburg Flag Works, located in East Greenbush, NY, is a manufacturer and e-commerce retailer of a wide assortment of American and all other flags, flagpoles and hardware. Position Title: Sales and Customer Service Manager... Job Type: Full-time Salary: Competitive, based on experience Job Description: We are seeking a highly motivated and experienced Sales and Customer Service Manager to join our team. This is a pivotal role in our company, Gettysburg Flag Works, located in East Greenbush, NY, is a manufacturer and e-commerce retailer of a wide assortment of American and all other flags, flagpoles and hardware.

Position Title: Sales and Customer Service Manager...

Job Type: Full-time

Salary: Competitive, based on experience

Job Description:

We are seeking a highly motivated and experienced Sales and Customer Service Manager to join our team. This is a pivotal role in our company, focusing on managing inbound sales and ensuring the highest level of customer satisfaction. Our ideal candidate is someone with a passion for sales and a knack for delivering exceptional customer service.

Key Responsibilities:
• Oversee and manage all inbound sales activities.
• Respond to customer inquiries and quote requests submitted through our website.
• Develop and implement strategies to effectively follow up on leads and convert them into sales.
• Provide outstanding customer service, addressing customer needs and resolving issues promptly.
• Work closely with the production team to ensure customer orders are fulfilled accurately and on time.
• Analyze sales data to identify trends and opportunities for growth.
• Train and lead a customer service team to enhance sales performance and customer satisfaction.
• Collaborate with the marketing team to align sales strategies with marketing campaigns.

Requirements:
• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Proven experience in sales and customer service management, preferably in a related industry.
• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to analyze sales data and market trends.
• Self-motivated with a results-driven approach.

Benefits:
• Competitive salary and performance bonuses.
• Health, dental, and vision insurance.
• Generous paid time off and holiday schedule.
• A supportive and dynamic work environment.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:
• Monday to Friday

Travel requirement:
• No travel

Education:
• Bachelor's (Required)

Work Location: In person
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