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fiverr
Organization SocialActive
Fiverr is an online marketplace that connects freelancers to customers who need services such as graphic design, web development, writing, video editing and more. It is easy to use and allows customers to find freelancers for their projects quickly and easily. Customers can browse through the talent pool of freelancers, get reviews and ratings, and post jobs to get offers from multiple freelancers. The prices are set at $5 per service which makes it an attractive option for customers looking for low cost services. Fiverr also offers a secure payment system and support services to ensure that customers and freelancers have a satisfactory experience.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#306 Site Rank
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Site age14 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#306
#306
Site age
14 yrs
14 yrs
Location
United States
United States
Popular Questions for fiverr
Newest job postings for fiverr
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the organization.
The ideal... candidate is a natural relationship builder with a
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the organization.
The ideal... candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
Fiverr Pro connects buyers to the top 1-3% of proven, premier freelance professionals to deliver results faster and with more customization for larger, business-critical projects. Check us out at https://pro.fiverr.com/
Our work model is hybrid, combining remote and on-site work. - 3 days in the office - 2 remote. This allows us to get things done when and where we are most productive
What am I going to do?:
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Requirements:
• 2+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
The ideal... candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
Fiverr Pro connects buyers to the top 1-3% of proven, premier freelance professionals to deliver results faster and with more customization for larger, business-critical projects. Check us out at https://pro.fiverr.com/
Our work model is hybrid, combining remote and on-site work. - 3 days in the office - 2 remote. This allows us to get things done when and where we are most productive
What am I going to do?:
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Requirements:
• 2+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-timesalary: 55K–65K a year
What’s the job?
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the
What’s the job?
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the Fiverr marketplace that connects clients with highly skilled freelancers who have undergone a rigorous vetting process. It offers access to top-tier talent and provides an elevated experience for clients who require exceptional expertise and results for their projects. Check us out at https://pro.fiverr.com/
The ideal candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
What am I going to do?
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
What are the qualifications?
• 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the Fiverr marketplace that connects clients with highly skilled freelancers who have undergone a rigorous vetting process. It offers access to top-tier talent and provides an elevated experience for clients who require exceptional expertise and results for their projects. Check us out at https://pro.fiverr.com/
The ideal candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
What am I going to do?
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
What are the qualifications?
• 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
via Indeed
schedule_type: Full-time
Fiverr is looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Customer Support team. If you are an experienced Customer Support Professional who enjoys communicating, helping others and providing long-term solutions to your customers, then this is the role for you. Our Support team quickly adapts to customer needs to deliver a human and... consultative support experience through creative problem-solving
Fiverr is looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Customer Support team. If you are an experienced Customer Support Professional who enjoys communicating, helping others and providing long-term solutions to your customers, then this is the role for you. Our Support team quickly adapts to customer needs to deliver a human and... consultative support experience through creative problem-solving and a thorough knowledge of how Fiverr works.
Fiverr is the worlds largest freelance marketplace platform It. buyers and sellers through gigs in a massive range of more than 700 categories. Buyers can approach sellers by searching for services and clicking on various gigs, and Fiverr may automatically match sellers and buyers too. There are over 4 million customers in a 160 countries. Check us out at www.fiverr.com
This is a hybrid role
Must be able to commute to our downtown Orlando office - 3 days a week
3 days in office - 2 remote
Requirements:
• 1 year of customer support/service experience, ideally for a technology product with international clients
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude
• Strong problem solving/troubleshooting skills
• Strong ability to operate multiple applications and platforms
• Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement
• Detail-oriented, capable of handling multiple responsibilities at once
• Proficiency with data analysis in excel- an advantage
• Familiarity with Zendesk, Jira and automated support/helpdesk systems- an advantage
What am I going to do?:
• Provide independent and high-quality responses to our customers via email ticketing system and chat
• Provide reliable resolution of critical and high impact problems for customers
• Take ownership of customer issues and follow problems through to resolution
• Work closely with our team leads and shift managers to ensure customer satisfaction.
• Contribute ideas and practical solutions to ensure customers’ satisfaction.
• Recognize trends and service impacting events and escalate properly
• Learn from others and develop yourself as a customer support
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
Fiverr is the worlds largest freelance marketplace platform It. buyers and sellers through gigs in a massive range of more than 700 categories. Buyers can approach sellers by searching for services and clicking on various gigs, and Fiverr may automatically match sellers and buyers too. There are over 4 million customers in a 160 countries. Check us out at www.fiverr.com
This is a hybrid role
Must be able to commute to our downtown Orlando office - 3 days a week
3 days in office - 2 remote
Requirements:
• 1 year of customer support/service experience, ideally for a technology product with international clients
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude
• Strong problem solving/troubleshooting skills
• Strong ability to operate multiple applications and platforms
• Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement
• Detail-oriented, capable of handling multiple responsibilities at once
• Proficiency with data analysis in excel- an advantage
• Familiarity with Zendesk, Jira and automated support/helpdesk systems- an advantage
What am I going to do?:
• Provide independent and high-quality responses to our customers via email ticketing system and chat
• Provide reliable resolution of critical and high impact problems for customers
• Take ownership of customer issues and follow problems through to resolution
• Work closely with our team leads and shift managers to ensure customer satisfaction.
• Contribute ideas and practical solutions to ensure customers’ satisfaction.
• Recognize trends and service impacting events and escalate properly
• Learn from others and develop yourself as a customer support
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
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