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FashionNova.com
Fashionnova.com is a trendy online fashion store that provides affordable and up-to-date clothing, footwear, and accessories for women. The website features a wide range of styles, including streetwear, party dresses, loungewear, and activewear. With an emphasis on diversity and inclusivity, Fashion Nova offers sizes ranging from XS to 3X, catering to women of all shapes and sizes. The site also features frequent new arrivals, product reviews, and a rewards program for loyal customers. Fashion Nova has become a popular destination for influencers and celebrities, making it a go-to source for the latest fashion trends.
Their biggest strength lies in their UGC that creates symbiotic brand growth, often for the low cost of free clothes.jilt.comBy creating a strong mix of a few mega celebrities, several niche celebrities, and many relatable regular people, Fashion Nova insulates the brand from the drawbacks of top-heavy influencer marketing.
As a Los Angeles-based company with 5 retail stores throughout Southern California, we sell women’s, men’s, curvy and children’s collections.fashionnova.us.comWe are known for delivering the season’s most popular styles to millions of people worldwide, which earned us the title of #1 Google searchable fashion brand in 2018.
FashionNova currently employs approximately 600 people. FashionNova deals in the Retail industry and offers products such as Clothing, and provides its services worldwidecomplaintsboard.comFashionNova is a multinational company founded on 2006 by Richard Saghian with its headquarters located at Los Angeles, California, U.S..
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EncryptedSite is Encrypted
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CountryHosted in Canada
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Latitude\Longitude43.6319 / -79.3716 Google Map
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Traffic rank#5,233 Site Rank
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Site age18 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#5,233
#5,233
Site age
18 yrs
18 yrs
Location
Canada
Canada
Popular Questions for FashionNova.com
Newest job postings for FashionNova.com
via California Jobs - Tarta.ai🌴
posted_at: 18 hours agoschedule_type: Full-time
*E-commerce Photo Uploader
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is
*E-commerce Photo Uploader
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas. Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point. With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
About the Role
The FN E-Commerce Photo Uploader is responsible for the esthetic, quality, and consistency of the website by uploading the proper pre-selected photos from our studio photo shoots that enhance and sell our product daily. This role is a pivotal part of Fashion Nova within the Studio Operations Department as we are the first and last team to approve every photo that is published on our website. We take a lot of pride in every product we select and publish on our site and our priority is to give our Nova Babes the best shopping experience.
Responsibilities
Work closely with Studio and Retouching teams to ensure that all items shot daily get selected, retouched, and uploaded to our website.
Understand desires, needs, wants, experience, and expectations of our Nova Babes.
Ensure final images selected from the photo shoots best showcase our brand and products.
High performance and diligence is key when publishing every product being shot in the Studio, keeping in mind that the images will play a huge role in maximizing sales for each and every product.
Collaborate with our Retouching team to ensure all images are being retouched, cropped and resized according to our standards.
Communicating with Buying, QC, Sample, and Styling teams about product issues such as color correcting, item descriptions, reshoots, and styling discrepancies that may arise.
Partner with Merchandising and Planning teams when new collections are created, ensuring that all products go live at a specific time, correct alt tagging on photos for presentation, and that the proper photos are chosen per style.
Responsible for working at the same consistent pace of the studio.
Use multiple platforms to upload images, publish products, and tracking styles being shot while hitting daily KPI goals.
Required Skills
Experience in e-commerce or Studio environment is preferred
Knowledge of e-commerce platforms such as Shopify, Netsuite, and Excel
Experience in the fashion industry and with selling consumer product online
Ability to work in a fast-paced environment, while being flexible and adaptable
Keen eye for details and understanding of retouching/editing photos, and styling
Ability to meet deadlines with little to no supervision
Proactive, self-efficiency, and very organized
Effective communication skills, written and verbal
High performing team player with leadership and problem solving skills
Open to receiving constructive feedback
Ability to multi-task in a fast-paced environment while shifting priorities
Must have experience in mannequin styling
Knowledge of colors, patterns, and textures
Ability to follow and execute corporate visual merchandising standards
Knowledge of latest fashion trends and forecasting trends
Must be able to travel and have a flexible schedule
Candidate must have required management and merchandising experience to qualify for this position
Benefits
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Kitchen stocked with snacks and drinks
Weekly catered food, fun events, raffles and free FN swag
Summer Fridays at HQ
Company Sponsored Parties
Team bonding events and programs to strengthen relationships with co-workers
Fashion Nova, Inc. is an equal opportunity employer committed to a diverse workplace environment.
#LI-AV1 Show more details...
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas. Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point. With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
About the Role
The FN E-Commerce Photo Uploader is responsible for the esthetic, quality, and consistency of the website by uploading the proper pre-selected photos from our studio photo shoots that enhance and sell our product daily. This role is a pivotal part of Fashion Nova within the Studio Operations Department as we are the first and last team to approve every photo that is published on our website. We take a lot of pride in every product we select and publish on our site and our priority is to give our Nova Babes the best shopping experience.
Responsibilities
Work closely with Studio and Retouching teams to ensure that all items shot daily get selected, retouched, and uploaded to our website.
Understand desires, needs, wants, experience, and expectations of our Nova Babes.
Ensure final images selected from the photo shoots best showcase our brand and products.
High performance and diligence is key when publishing every product being shot in the Studio, keeping in mind that the images will play a huge role in maximizing sales for each and every product.
Collaborate with our Retouching team to ensure all images are being retouched, cropped and resized according to our standards.
Communicating with Buying, QC, Sample, and Styling teams about product issues such as color correcting, item descriptions, reshoots, and styling discrepancies that may arise.
Partner with Merchandising and Planning teams when new collections are created, ensuring that all products go live at a specific time, correct alt tagging on photos for presentation, and that the proper photos are chosen per style.
Responsible for working at the same consistent pace of the studio.
Use multiple platforms to upload images, publish products, and tracking styles being shot while hitting daily KPI goals.
Required Skills
Experience in e-commerce or Studio environment is preferred
Knowledge of e-commerce platforms such as Shopify, Netsuite, and Excel
Experience in the fashion industry and with selling consumer product online
Ability to work in a fast-paced environment, while being flexible and adaptable
Keen eye for details and understanding of retouching/editing photos, and styling
Ability to meet deadlines with little to no supervision
Proactive, self-efficiency, and very organized
Effective communication skills, written and verbal
High performing team player with leadership and problem solving skills
Open to receiving constructive feedback
Ability to multi-task in a fast-paced environment while shifting priorities
Must have experience in mannequin styling
Knowledge of colors, patterns, and textures
Ability to follow and execute corporate visual merchandising standards
Knowledge of latest fashion trends and forecasting trends
Must be able to travel and have a flexible schedule
Candidate must have required management and merchandising experience to qualify for this position
Benefits
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Kitchen stocked with snacks and drinks
Weekly catered food, fun events, raffles and free FN swag
Summer Fridays at HQ
Company Sponsored Parties
Team bonding events and programs to strengthen relationships with co-workers
Fashion Nova, Inc. is an equal opportunity employer committed to a diverse workplace environment.
#LI-AV1 Show more details...
via California Jobs - Tarta.ai🌴
posted_at: 18 hours agoschedule_type: Full-time
*E-commerce Photo Uploader
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is
*E-commerce Photo Uploader
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas. Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point. With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
About the Role
The FN E-Commerce Photo Uploader is responsible for the esthetic, quality, and consistency of the website by uploading the proper pre-selected photos from our studio photo shoots that enhance and sell our product daily. This role is a pivotal part of Fashion Nova within the Studio Operations Department as we are the first and last team to approve every photo that is published on our website. We take a lot of pride in every product we select and publish on our site and our priority is to give our Nova Babes the best shopping experience.
Responsibilities
Work closely with Studio and Retouching teams to ensure that all items shot daily get selected, retouched, and uploaded to our website.
Understand desires, needs, wants, experience, and expectations of our Nova Babes.
Ensure final images selected from the photo shoots best showcase our brand and products.
High performance and diligence is key when publishing every product being shot in the Studio, keeping in mind that the images will play a huge role in maximizing sales for each and every product.
Collaborate with our Retouching team to ensure all images are being retouched, cropped and resized according to our standards.
Communicating with Buying, QC, Sample, and Styling teams about product issues such as color correcting, item descriptions, reshoots, and styling discrepancies that may arise.
Partner with Merchandising and Planning teams when new collections are created, ensuring that all products go live at a specific time, correct alt tagging on photos for presentation, and that the proper photos are chosen per style.
Responsible for working at the same consistent pace of the studio.
Use multiple platforms to upload images, publish products, and tracking styles being shot while hitting daily KPI goals.
Required Skills
Experience in e-commerce or Studio environment is preferred
Knowledge of e-commerce platforms such as Shopify, Netsuite, and Excel
Experience in the fashion industry and with selling consumer product online
Ability to work in a fast-paced environment, while being flexible and adaptable
Keen eye for details and understanding of retouching/editing photos, and styling
Ability to meet deadlines with little to no supervision
Proactive, self-efficiency, and very organized
Effective communication skills, written and verbal
High performing team player with leadership and problem solving skills
Open to receiving constructive feedback
Ability to multi-task in a fast-paced environment while shifting priorities
Must have experience in mannequin styling
Knowledge of colors, patterns, and textures
Ability to follow and execute corporate visual merchandising standards
Knowledge of latest fashion trends and forecasting trends
Must be able to travel and have a flexible schedule
Candidate must have required management and merchandising experience to qualify for this position
Benefits
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Kitchen stocked with snacks and drinks
Weekly catered food, fun events, raffles and free FN swag
Summer Fridays at HQ
Company Sponsored Parties
Team bonding events and programs to strengthen relationships with co-workers
Fashion Nova, Inc. is an equal opportunity employer committed to a diverse workplace environment.
#LI-AV1 Show more details...
Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today. Fashion Nova was founded in 2006 when our first store opened its doors. Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway. Fashion Nova was built on the backbone of... individuality and inclusiveness. Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas. Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point. With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
About the Role
The FN E-Commerce Photo Uploader is responsible for the esthetic, quality, and consistency of the website by uploading the proper pre-selected photos from our studio photo shoots that enhance and sell our product daily. This role is a pivotal part of Fashion Nova within the Studio Operations Department as we are the first and last team to approve every photo that is published on our website. We take a lot of pride in every product we select and publish on our site and our priority is to give our Nova Babes the best shopping experience.
Responsibilities
Work closely with Studio and Retouching teams to ensure that all items shot daily get selected, retouched, and uploaded to our website.
Understand desires, needs, wants, experience, and expectations of our Nova Babes.
Ensure final images selected from the photo shoots best showcase our brand and products.
High performance and diligence is key when publishing every product being shot in the Studio, keeping in mind that the images will play a huge role in maximizing sales for each and every product.
Collaborate with our Retouching team to ensure all images are being retouched, cropped and resized according to our standards.
Communicating with Buying, QC, Sample, and Styling teams about product issues such as color correcting, item descriptions, reshoots, and styling discrepancies that may arise.
Partner with Merchandising and Planning teams when new collections are created, ensuring that all products go live at a specific time, correct alt tagging on photos for presentation, and that the proper photos are chosen per style.
Responsible for working at the same consistent pace of the studio.
Use multiple platforms to upload images, publish products, and tracking styles being shot while hitting daily KPI goals.
Required Skills
Experience in e-commerce or Studio environment is preferred
Knowledge of e-commerce platforms such as Shopify, Netsuite, and Excel
Experience in the fashion industry and with selling consumer product online
Ability to work in a fast-paced environment, while being flexible and adaptable
Keen eye for details and understanding of retouching/editing photos, and styling
Ability to meet deadlines with little to no supervision
Proactive, self-efficiency, and very organized
Effective communication skills, written and verbal
High performing team player with leadership and problem solving skills
Open to receiving constructive feedback
Ability to multi-task in a fast-paced environment while shifting priorities
Must have experience in mannequin styling
Knowledge of colors, patterns, and textures
Ability to follow and execute corporate visual merchandising standards
Knowledge of latest fashion trends and forecasting trends
Must be able to travel and have a flexible schedule
Candidate must have required management and merchandising experience to qualify for this position
Benefits
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Kitchen stocked with snacks and drinks
Weekly catered food, fun events, raffles and free FN swag
Summer Fridays at HQ
Company Sponsored Parties
Team bonding events and programs to strengthen relationships with co-workers
Fashion Nova, Inc. is an equal opportunity employer committed to a diverse workplace environment.
#LI-AV1 Show more details...
via California Jobs - Tarta.ai🌴
posted_at: 20 hours agoschedule_type: Full-time
*Customer Care Advocate
at FN Logistics, LLC Santa Fe Springs, CA Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today.
Fashion Nova was founded in 2006 when our first store opened its doors...
Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway.Fashion Nova was built on the backbone of individuality and
*Customer Care Advocate
at FN Logistics, LLC Santa Fe Springs, CA Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today.
Fashion Nova was founded in 2006 when our first store opened its doors...
Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway.Fashion Nova was built on the backbone of individuality and inclusiveness.
Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas.
Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point.
With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
Summary
Under direct supervision, the Customer Care Advocate provides support and assistance to a global customer base across a variety of platforms, including email, phone, chat, web submission, and social media.
As a Customer Care Advocate, your role is to support the Customer Care Team while working to maintain positive relationships between departments and servicing the needs of the customer.
You must be an effective communicator and a multitasking guru.
Primary responsibilities include handling customer s inquiries, complaints, escalations, claims, and other tasks as needed.
Essential Functions
Consistently provide quick, thorough, and meaningful interactions to customers through a variety of platforms including email, phone, chat, web submission, and social media.
Use different systems / software as needed to complete the tasks, such as Salesforce, Shopify, HighJump, etc.
Respond and resolve a variety of issues using our CRM while providing a high level of service in a timely manner.
Communicate with all teams to reach the best solution for new issues and/or problems that arise.
Assist customers to resolve their issues, including but not limited to, credits, refunds, returns, order problems, missing / damaged items, shipping / tracking, claims, inventory, sizing, feedback / complaints as necessary.
Handle communications between transport companies and internal teams to ensure successful claim processing.
Resolving higher tier level issues that are escalated from other agents.
Depending on the company's needs and scheduling, step in to resolve other customer related issues, including but not limited to, making outbound calls, handling incoming calls, using chat services, upselling, assisting with training, offering feedback, or responding / resolving reviews and complaints as needed.
Support other customer care center locations by answering questions, resolving issues, or assisting with training.
Assist the WCS Team with locating and supplying missing customer information requests.
Work collaboratively with other agents to achieve key performance metrics and reach goals.
Demonstrate accountability for daily performance (i.e.
AHT, FCR, CSAT, occupancy, adherence, and attendance).
Use available knowledge / training tools to maintain proficiency across all channels and assigned skills.
Complete special projects as requested by the management team.
Any other duties assigned by management.
Education & Experience Requirements
Three (3) to five (5) years of previous customer service, contact center, e-commerce, or retail experience.
High School Diploma or equivalent.
Knowledge & Skill Requirements
Customer service experience is a must.
Familiarity with contact center metrics, scorecards, and KPI s.
Customer centric attitude with stellar quality attributes in tone/demeanor/critical thinking.
Experience using online software applications and services.
Familiarity with CRM Tools, such as Salesforce.
High ability to work efficiently and quickly without a lack of superior quality.
Exceptional attention to detail and quality control.
Ability to work autonomously to organize and prioritize workload in a dynamic environment.
Effective communication and interpersonal skills.
Work both independently and as part of a team in a fast-paced multi-tasking environment.
Flexible thinker, that is able to adapt and customize responses to customers.
Ability to work with direct supervision, and work well with others at all levels in the organization.
Typing WPM:
45 or above
What's in it for you
Advancement opportunities
Daily pay on earned wages
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Company sponsored events/lunches
Associated topics:
agente de servicio al cliente, call center representative, call center specialist, coordinator, customer care, customer care representative, customer service, customer service associate, system support, tsr Show more details...
at FN Logistics, LLC Santa Fe Springs, CA Fashion Nova is a leading, digital and social commerce platform, and is one of the most visible fashion brands today.
Fashion Nova was founded in 2006 when our first store opened its doors...
Fast forward to 2013, Fashionnova.com and @fashionnova were born - our customers became our models and social media became our runway.Fashion Nova was built on the backbone of individuality and inclusiveness.
Today, Fashion Nova is worn and celebrated by the hottest musicians, influencers and fashionistas.
Our go-to-market strategy enables style innovation at warp speed, and at an accessible price point.
With no plans on slowing down, Fashion Nova is set to provide everyone equal accessibility to fashion.
Summary
Under direct supervision, the Customer Care Advocate provides support and assistance to a global customer base across a variety of platforms, including email, phone, chat, web submission, and social media.
As a Customer Care Advocate, your role is to support the Customer Care Team while working to maintain positive relationships between departments and servicing the needs of the customer.
You must be an effective communicator and a multitasking guru.
Primary responsibilities include handling customer s inquiries, complaints, escalations, claims, and other tasks as needed.
Essential Functions
Consistently provide quick, thorough, and meaningful interactions to customers through a variety of platforms including email, phone, chat, web submission, and social media.
Use different systems / software as needed to complete the tasks, such as Salesforce, Shopify, HighJump, etc.
Respond and resolve a variety of issues using our CRM while providing a high level of service in a timely manner.
Communicate with all teams to reach the best solution for new issues and/or problems that arise.
Assist customers to resolve their issues, including but not limited to, credits, refunds, returns, order problems, missing / damaged items, shipping / tracking, claims, inventory, sizing, feedback / complaints as necessary.
Handle communications between transport companies and internal teams to ensure successful claim processing.
Resolving higher tier level issues that are escalated from other agents.
Depending on the company's needs and scheduling, step in to resolve other customer related issues, including but not limited to, making outbound calls, handling incoming calls, using chat services, upselling, assisting with training, offering feedback, or responding / resolving reviews and complaints as needed.
Support other customer care center locations by answering questions, resolving issues, or assisting with training.
Assist the WCS Team with locating and supplying missing customer information requests.
Work collaboratively with other agents to achieve key performance metrics and reach goals.
Demonstrate accountability for daily performance (i.e.
AHT, FCR, CSAT, occupancy, adherence, and attendance).
Use available knowledge / training tools to maintain proficiency across all channels and assigned skills.
Complete special projects as requested by the management team.
Any other duties assigned by management.
Education & Experience Requirements
Three (3) to five (5) years of previous customer service, contact center, e-commerce, or retail experience.
High School Diploma or equivalent.
Knowledge & Skill Requirements
Customer service experience is a must.
Familiarity with contact center metrics, scorecards, and KPI s.
Customer centric attitude with stellar quality attributes in tone/demeanor/critical thinking.
Experience using online software applications and services.
Familiarity with CRM Tools, such as Salesforce.
High ability to work efficiently and quickly without a lack of superior quality.
Exceptional attention to detail and quality control.
Ability to work autonomously to organize and prioritize workload in a dynamic environment.
Effective communication and interpersonal skills.
Work both independently and as part of a team in a fast-paced multi-tasking environment.
Flexible thinker, that is able to adapt and customize responses to customers.
Ability to work with direct supervision, and work well with others at all levels in the organization.
Typing WPM:
45 or above
What's in it for you
Advancement opportunities
Daily pay on earned wages
Employee Discount
Medical, Dental and Vision Coverage
401k Match
Company sponsored events/lunches
Associated topics:
agente de servicio al cliente, call center representative, call center specialist, coordinator, customer care, customer care representative, customer service, customer service associate, system support, tsr Show more details...
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