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Related Questions
What should I do if I suspect a natural gas leak?
A: If you suspect a natural gas leak, your safety is paramount. Leave the area immediately and then call our emergency gas leak hotline. Avoid using any electrical switches or causing sparks, as natural gas is flammable. We will promptly dispatch trained professionals to assess and resolve the issue.
What are the available renewable energy options offered by Dominion Energy?
A: Dominion Energy is committed to promoting renewable energy sources. We offer a variety of renewable energy solutions, including solar power, wind power, and biomass. Customers can participate in our Green Power Program to support the development of renewable energy and reduce their environmental impact.
How can I get in touch with Dominion Energy's customer service?
A: Dominion Energy's customer service team is readily available to assist you. You can reach us by phone during business hours or connect with us through our online customer service portal. Additionally, we offer various self-service options on our website, including frequently asked questions and a comprehensive knowledge base, which may address your concerns directly.
What types of services does Dominion Energy provide?
A: Dominion Energy is a leading electric and natural gas company, providing a wide range of energy-related services. We generate, transmit, distribute, and sell electricity and natural gas to residential, commercial, and industrial customers. Our services encompass reliable power supply, energy conservation programs, renewable energy solutions, and innovative technologies.
Can I request a payment extension if I am facing financial difficulties?
A: Dominion Energy understands that customers may face financial hardships at times. If you are having difficulty paying your bill, please contact our customer service team to discuss possible payment arrangements or request a payment extension. We offer flexible options to assist customers in managing their energy costs responsibly.
How does Dominion Energy contribute to the communities it serves?
A: Dominion Energy is committed to being a sustainable and responsible corporate citizen. Through our Dominion Energy Charitable Foundation, we contribute millions of dollars annually to support community programs and initiatives, focusing on education, environmental stewardship, and social welfare. We also actively engage in volunteerism, sponsorships, and partnerships to provide further support to the communities we serve.
How can I pay my Dominion Energy bill?
A: Dominion Energy offers several convenient methods to pay your bill. You can make payments online through our secure portal, set up automatic payments from your bank account, pay over the phone, mail a check or money order, or visit one of our authorized payment locations. We also offer budget billing plans to help spread your energy costs evenly throughout the year.
Does Dominion Energy offer energy efficiency programs?
A: Yes, Dominion Energy provides various energy efficiency programs to help customers reduce their energy consumption and save money. These programs include home energy assessments, rebates and incentives for energy-efficient appliances, HVAC upgrades, and insulation improvements. Our energy experts can guide you through the process of making your home or business more energy-efficient.
How can I start or stop service with Dominion Energy?
A: Starting or stopping service with Dominion Energy is a seamless process. To establish a new account, you can call our customer service line or easily submit a request through our website. Similarly, if you need to terminate service, we provide an online form or a customer service hotline for your convenience. Please ensure to give us ample notice in advance to avoid any disruptions.
How can I report a power outage?
A: Reporting a power outage is simple. You can call our dedicated outage reporting number or use our online outage reporting tool to inform us about the issue. Our team will work diligently to restore power as quickly and safely as possible, and you can track the progress of the restoration efforts through our website or mobile app.
Popular Questions
Is Dominion Energy owned by Duke Energy?
The joint venture ownership stakes are: Dominion, 45 percent; Duke Energy, 40 percent; Piedmont, 10 percent; and AGL Resources, 5 percent.
Does NC have Dominion Energy?
Whether you're a new or existing Dominion Energy North Carolina customer, we've got you covered. We have tools and resources to help manage your electric service. It's all here.
Is psnc now dominion energy?
PSNC Energy, which is headquarted in Gastonia and is the primary natural gas provider for 25 of North Carolina's 100 counties, is now a part of Virginia-based Dominion Energy.
Where can you pay your Dominion Energy bill?
Cash. Money orders (written to the authorized payment center, not to Dominion Energy)* Checks (including personal checks, traveler's checks and cashier's checks)* Pin-based debit cards (Walmart and Kroger locations) Walmart MoneyCard (Walmart locations)
Can you pay energy bill with credit card?
Using a payment card for your energy bills Payment cards are another method you can use to pay your energy bills. They work by giving you more control on the payment you make – as opposed to direct debits, where the money is taken automatically.
How do I pay my energy bill?
Paying online or via our mobile app. Using our payment phone line. By Direct Debit. Prepayment. Smart Pay As You Go. Cash or cheque. Paying by a bank transfer or from abroad.
How do I pay my Dominion Power bill in Virginia?
Cash. Money orders (written to the authorized payment center, not to Dominion Energy)* Checks (including personal checks, traveler's checks, and cashier's checks)* Pin-based debit cards (Walmart and Kroger locations) Walmart MoneyCard (Walmart locations)
Where can I pay my Dominion bill?
Be sure to bring the entire bill when paying in person. For the location of a payment center near you, please visit www.DominionEnergy.com or call 1-800-362-7557. Also, pay online anytime at www.DominionEnergy.com via debit/credit card or electronic check or call Paymentus Corporation, toll free at 833-261-1469.
Where can I pay my Dominion Energy bill?
Cash. Money orders (written to the authorized payment center, not to Dominion Energy)* Checks (including personal checks, traveler's checks, and cashier's checks)* Pin-based debit cards (Walmart and Kroger locations) Walmart MoneyCard (Walmart locations)
Why is Dominion Energy giving refunds?
The refunds stem from the Richmond-based energy company's settlement with state regulators. The settlement — which includes $330 million in refunds and a rate reduction totaling $50 million — was approved in November.
Who bought Dominion Energy?
Dominion to Sell Natural Gas Utility to Ullico for $690 Million.
What is the reason the power is out?
Power outages can happen because of failures at any point in that process: distribution failures, transmission failures, or insufficient electricity generation can all lead to power outages.
What was the longest power outage ever?
Northeast Blackout (1965) On Tuesday, November 9, 1965 there was a major disruption in the power supply for the Northeast that left over 30 million people without power. This blackout lasted up to 13 hours and affected many areas of the Northeastern United States including: Connecticut.
How do I check my power outage in Georgia?
Customer Service collects outage information to help us identify the hardest hit areas of the state. Have an outage? You can report it here or call 1-888-891-0938.