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devry
Devry.edu is the official website of DeVry University, a private for-profit institution offering undergraduate and graduate programs across various fields. The website serves as a comprehensive platform providing information on the university's academic offerings, admissions process, financial aid resources, and student services. It emphasizes the university's commitment to providing career-focused education, flexible learning options, and real-world experience through hands-on projects and internships. The website showcases DeVry University's faculty members and their expertise, highlighting their industry experience and academic qualifications. As a reputable higher education institution, DeVry University's website aims to attract prospective students and provide them with the necessary resources to make informed decisions about their educational journey.
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CityChicago, Illinois
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via ZipRecruiter
schedule_type: Full-time
Student Support Advisor I
Atlanta, GA, USA Austin, TX, USA Charlotte, NC, USA Cincinnati, OH, USA Colorado Springs, CO, USA Columbus, OH, USA Denver, CO, USA Detroit, MI, USA Henderson, NV, USA Houston, TX, USA Indianapolis, IN, USA Irving, TX, USA Jacksonville, FL, USA Kansas City, KS, USA Kansas City, MO, USA Louisville, KY, USA Minneapolis, MN, USA Naperville, IL, USA Nashville, TN, USA North Dakota, USA Orlando, FL, USA Phoenix, AZ, USA Salt
Student Support Advisor I
Atlanta, GA, USA Austin, TX, USA Charlotte, NC, USA Cincinnati, OH, USA Colorado Springs, CO, USA Columbus, OH, USA Denver, CO, USA Detroit, MI, USA Henderson, NV, USA Houston, TX, USA Indianapolis, IN, USA Irving, TX, USA Jacksonville, FL, USA Kansas City, KS, USA Kansas City, MO, USA Louisville, KY, USA Minneapolis, MN, USA Naperville, IL, USA Nashville, TN, USA North Dakota, USA Orlando, FL, USA Phoenix, AZ, USA Salt Lake City, UT, USA San Antonio, TX, USA Sioux Falls, SD, USA St. Louis, MO, USA Tampa, FL, USA Tucson, AZ, USA Virginia Beach, VA, USA Youngstown, OH, USA Virtual Req #27
Thursday, May 11, 2023
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. When you apply for a DeVry University... career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
About the Position
The Student Support Advisor plays a vital role in supporting students throughout their educational journey, embodying our TEACH values and fostering a culture of CARE that aligns with our mission, vision, and purpose. Their role involves providing proactive, prompt, and accurate advising on financial, academic, and service-related matters, to ensure students receive the necessary support to reach graduation. This includes advocating for students at every stage of their academic journey by establishing personalized relationships, monitoring their financial and academic progress, and promoting their success through holistic advising. In addition, the Student Support Advisor serves as an advocate for students and connect them with resources and support services, addressing their concerns, and working collaboratively with faculty and staff to ensure they have the tools and support they need to succeed.
In a dynamic and rapidly changing environment, Student Support Advisors operate within a state-of-the-art call center architecture, where their day is meticulously planned out. Their objective is to offer one-call resolution while inspiring students to take ownership of their educational goals. Through various communication channels, such as incoming and outgoing calls, chats and personalized emails and SMS, they cater to the individual student needs and preferences.
This role of a Student Support Advisor is a critical ingredient of student success, and proactive, accurate and timely support from them can have a substantial impact on the lives of their students.
Your responsibilities/What you'll do
• Provide support for the new student enrollment process by partnering with Admissions to answer student queries, offer comprehensive information on the program and costs, and outline funding options to enable students to make informed decisions
• Develop and validate an estimated financial plan and establish clear timelines for applicants to ensure financial preparedness for the commencement of their educational journey
• Maintain a thorough understanding of all academic and Title IV financial aid programs, policies, and procedures, including institutional policies, and federal and state regulations
• Monitor student accounts, provide guidance on financial eligibility and regularly evaluate academic and financial awards to promote positive student outcomes
• Proactively identify possible academic and financial obstacles by analyzing student data, and work collaboratively with students to overcome them
• Effectively leverage data and systems to track accurate enrollment, persistence and graduation information
• Possess knowledge of resources that can aid in providing informed recommendations based on student needs, such as self-service tools, attendance in new student orientation, active participation in the online student community, and more
• Ensure precise documentation and preservation of information by capturing and recording all interactions in the designated institutional
• Employ a high level of discretion and independent judgement to proficiently evaluate intricate academic and financial situations throughout the student life cycle
How you can be successful
• Successfully complete all assessments included in the training program with a passing score, which is essential for ensuring accurate advising
• Have a genuine passion for students' success and aiding them in accomplishing their goals is crucial
• Demonstrate the ability to analyze complex problems and develop innovative solutions through advanced critical thinking skills, resulting in improved efficiency and productivity in previous roles
• Collaborate with other departments across various functions to ensure a superior student experience, from the initial application stage to graduation
• Your success will heavily depend on being tech-savvy, as you must possess the ability to effortlessly navigate multiple systems with ease to perform your job
• Adhere with all organizational, state, federal and accrediting body policies and procedures, while actively engaging in the evolution of the organization
• Retains a comprehensive understanding of university programs, prerequisites, course materials, and academic engagement to promote support student success, persistence and program completion
• Demonstrate exceptional self-starter qualities, adeptness to prioritization, and proficiency in time management and problem-solving skills, while upholding a strong commitment to providing outstanding customer service in line with our Culture of Care
• Exhibit strong attention to detail and communication skills, with the ability to articulate and convey student account information
• Remain accountable to meeting and exceeding service level metrics
• Work effectively in a fast-paced environment
Shift Expectations
• Working flexible hours including evening and rotating Saturdays
• The first 6 weeks of training require daily attendance in order to be successful in the role while working 9AM-6PM
• At the conclusion of training colleagues will work a permanent schedule as follows:
• Eastern time zone colleagues will work two evening shifts;12p-9p EST or one 12p-9p and one 11a-8p on Fridays, with three shifts as 10a-7 EST. Rotating Saturdays twice every 6-8 weeks 9a-5p EST are required.
• Central time zone, colleagues will work two evening shifts; either two 11-8's or one 11-8 and one 10-7 on Friday with three shifts as 9-6 CST. Rotating Saturdays twice every 6-8 weeks 8a-4pm CST are required.
• Mountain time zone colleagues will work two 10-7 MT with three 9-6 MT Rotating Saturdays twice every 6-8 weeks are required 7am-3pm MT.
• Pacific time zone colleagues will work all shifts 9-6 PT M-Th and 8-5 PT on Fri Rotating Saturdays twice every 6-8 weeks are required 6am-2pm PST.
Minimum Qualifications
• Bachelor's degree required
• A minimum of 1-year of exceptional customer service or prior advising experience in an education setting
• Eligible to access and maintain the NSLDS system and must not be in default of Title IV Federal aid
• Ability to proficiently use Microsoft Office suite (Outlook, Word, Excel, teams), internet applications, and database software systems
• A work environment free of distractions and interruptions, with no conflicting responsibilities during your scheduled shift
• Home office must be equipped with DSL or Cable Internet that is hardwired into a modem/router via Ethernet and provides the minimum required internet speeds (wireless, satellite or dial-up internet services are not permissible)
Preferred Qualifications
• Prior experience in a similar role within the higher education
• Title IV funding experience
• Knowledge and experience with online learning
• Experience working in a fast-paced, dynamic call center environment
Call center
incoming calls
outbound calls
call center
call center
Call center
incoming calls
outbound calls
Call center
incoming calls
outbound calls
Call center
incoming calls
outbound calls
Employment at DeVry University requires compliance with the University's COVID-19 Vaccination Policy, to the extent permitted by the law. DeVry University requires colleagues, faculty and visiting professors who work onsite, attend DVU related events or meetings and/or engage in DVU approved travel, to be fully vaccinated against COVID-19 to help keep our locations, our students and each other protected from COVID-19. These colleagues are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Human Resources for reasons such as an approved medical or religious accommodation.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Pay Type Hourly
• Min Hiring Rate $23.32
• Max Hiring Rate $24.74
• Telecommute % 100
• Required Education Bachelor's Degree
Apply Now Show more details...
Atlanta, GA, USA Austin, TX, USA Charlotte, NC, USA Cincinnati, OH, USA Colorado Springs, CO, USA Columbus, OH, USA Denver, CO, USA Detroit, MI, USA Henderson, NV, USA Houston, TX, USA Indianapolis, IN, USA Irving, TX, USA Jacksonville, FL, USA Kansas City, KS, USA Kansas City, MO, USA Louisville, KY, USA Minneapolis, MN, USA Naperville, IL, USA Nashville, TN, USA North Dakota, USA Orlando, FL, USA Phoenix, AZ, USA Salt Lake City, UT, USA San Antonio, TX, USA Sioux Falls, SD, USA St. Louis, MO, USA Tampa, FL, USA Tucson, AZ, USA Virginia Beach, VA, USA Youngstown, OH, USA Virtual Req #27
Thursday, May 11, 2023
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces. When you apply for a DeVry University... career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
About the Position
The Student Support Advisor plays a vital role in supporting students throughout their educational journey, embodying our TEACH values and fostering a culture of CARE that aligns with our mission, vision, and purpose. Their role involves providing proactive, prompt, and accurate advising on financial, academic, and service-related matters, to ensure students receive the necessary support to reach graduation. This includes advocating for students at every stage of their academic journey by establishing personalized relationships, monitoring their financial and academic progress, and promoting their success through holistic advising. In addition, the Student Support Advisor serves as an advocate for students and connect them with resources and support services, addressing their concerns, and working collaboratively with faculty and staff to ensure they have the tools and support they need to succeed.
In a dynamic and rapidly changing environment, Student Support Advisors operate within a state-of-the-art call center architecture, where their day is meticulously planned out. Their objective is to offer one-call resolution while inspiring students to take ownership of their educational goals. Through various communication channels, such as incoming and outgoing calls, chats and personalized emails and SMS, they cater to the individual student needs and preferences.
This role of a Student Support Advisor is a critical ingredient of student success, and proactive, accurate and timely support from them can have a substantial impact on the lives of their students.
Your responsibilities/What you'll do
• Provide support for the new student enrollment process by partnering with Admissions to answer student queries, offer comprehensive information on the program and costs, and outline funding options to enable students to make informed decisions
• Develop and validate an estimated financial plan and establish clear timelines for applicants to ensure financial preparedness for the commencement of their educational journey
• Maintain a thorough understanding of all academic and Title IV financial aid programs, policies, and procedures, including institutional policies, and federal and state regulations
• Monitor student accounts, provide guidance on financial eligibility and regularly evaluate academic and financial awards to promote positive student outcomes
• Proactively identify possible academic and financial obstacles by analyzing student data, and work collaboratively with students to overcome them
• Effectively leverage data and systems to track accurate enrollment, persistence and graduation information
• Possess knowledge of resources that can aid in providing informed recommendations based on student needs, such as self-service tools, attendance in new student orientation, active participation in the online student community, and more
• Ensure precise documentation and preservation of information by capturing and recording all interactions in the designated institutional
• Employ a high level of discretion and independent judgement to proficiently evaluate intricate academic and financial situations throughout the student life cycle
How you can be successful
• Successfully complete all assessments included in the training program with a passing score, which is essential for ensuring accurate advising
• Have a genuine passion for students' success and aiding them in accomplishing their goals is crucial
• Demonstrate the ability to analyze complex problems and develop innovative solutions through advanced critical thinking skills, resulting in improved efficiency and productivity in previous roles
• Collaborate with other departments across various functions to ensure a superior student experience, from the initial application stage to graduation
• Your success will heavily depend on being tech-savvy, as you must possess the ability to effortlessly navigate multiple systems with ease to perform your job
• Adhere with all organizational, state, federal and accrediting body policies and procedures, while actively engaging in the evolution of the organization
• Retains a comprehensive understanding of university programs, prerequisites, course materials, and academic engagement to promote support student success, persistence and program completion
• Demonstrate exceptional self-starter qualities, adeptness to prioritization, and proficiency in time management and problem-solving skills, while upholding a strong commitment to providing outstanding customer service in line with our Culture of Care
• Exhibit strong attention to detail and communication skills, with the ability to articulate and convey student account information
• Remain accountable to meeting and exceeding service level metrics
• Work effectively in a fast-paced environment
Shift Expectations
• Working flexible hours including evening and rotating Saturdays
• The first 6 weeks of training require daily attendance in order to be successful in the role while working 9AM-6PM
• At the conclusion of training colleagues will work a permanent schedule as follows:
• Eastern time zone colleagues will work two evening shifts;12p-9p EST or one 12p-9p and one 11a-8p on Fridays, with three shifts as 10a-7 EST. Rotating Saturdays twice every 6-8 weeks 9a-5p EST are required.
• Central time zone, colleagues will work two evening shifts; either two 11-8's or one 11-8 and one 10-7 on Friday with three shifts as 9-6 CST. Rotating Saturdays twice every 6-8 weeks 8a-4pm CST are required.
• Mountain time zone colleagues will work two 10-7 MT with three 9-6 MT Rotating Saturdays twice every 6-8 weeks are required 7am-3pm MT.
• Pacific time zone colleagues will work all shifts 9-6 PT M-Th and 8-5 PT on Fri Rotating Saturdays twice every 6-8 weeks are required 6am-2pm PST.
Minimum Qualifications
• Bachelor's degree required
• A minimum of 1-year of exceptional customer service or prior advising experience in an education setting
• Eligible to access and maintain the NSLDS system and must not be in default of Title IV Federal aid
• Ability to proficiently use Microsoft Office suite (Outlook, Word, Excel, teams), internet applications, and database software systems
• A work environment free of distractions and interruptions, with no conflicting responsibilities during your scheduled shift
• Home office must be equipped with DSL or Cable Internet that is hardwired into a modem/router via Ethernet and provides the minimum required internet speeds (wireless, satellite or dial-up internet services are not permissible)
Preferred Qualifications
• Prior experience in a similar role within the higher education
• Title IV funding experience
• Knowledge and experience with online learning
• Experience working in a fast-paced, dynamic call center environment
Call center
incoming calls
outbound calls
call center
call center
Call center
incoming calls
outbound calls
Call center
incoming calls
outbound calls
Call center
incoming calls
outbound calls
Employment at DeVry University requires compliance with the University's COVID-19 Vaccination Policy, to the extent permitted by the law. DeVry University requires colleagues, faculty and visiting professors who work onsite, attend DVU related events or meetings and/or engage in DVU approved travel, to be fully vaccinated against COVID-19 to help keep our locations, our students and each other protected from COVID-19. These colleagues are required to be fully vaccinated within 60 days of their date of hire unless they receive an exemption from Human Resources for reasons such as an approved medical or religious accommodation.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Pay Type Hourly
• Min Hiring Rate $23.32
• Max Hiring Rate $24.74
• Telecommute % 100
• Required Education Bachelor's Degree
Apply Now Show more details...
via ZipRecruiter
schedule_type: Part-time
Visiting Professor
Naperville, IL, USA Virtual Req #1296...
Monday, May 8, 2023
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part
Visiting Professor
Naperville, IL, USA Virtual Req #1296...
Monday, May 8, 2023
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
Opportunity:
Our mission as DeVry University faculty members is to facilitate dynamic learning environments that foster intellectual curiosity, academic integrity, and critical thinking skills, preparing our students to become lifelong learners and leaders in their chosen career fields and communities.
Since our founding in 1931, DeVry University has focused on delivering a different kind of education - one based on experiential learning with real-world applications. When you join our team as a Visiting Professor, you're choosing an institution that serves students who are different, too: a diverse group of go-getters from all walks of life.
At DeVry, we're guided by our culture of care, and we embrace values that teach us to care for students, self, and colleagues. DeVry University faculty are dedicated to their students and exhibit exceptional student CARE, and we are looking for engaged, caring individuals to join our organization in serving our students. Our faculty are also role models for our University TEACH values and foster a culture of CARE consistent with our University mission, vision, and purpose.
DeVry University focuses on developing long-term relationships with superior instructors who have high professional standards, excellent communication skills, enthusiasm, and a commitment to providing the finest practitioner-focused education. We are seeking Industry Professionals who have often worked for years in the fields that they teach, to share their knowledge and experience with undergraduate and graduate students.
The Visiting Professor must have a working knowledge in the following areas, with expertise in some and familiarity in others:
• Career coaching
• Workplace resilience
• Well-being in the workplace
• Assessing implementation effectiveness
• Non-clinical education training
• Diversity, equity, and inclusion, and unconscious bias
• Lifelong learning
If you would like to be a part of an organization focused on providing high-quality education, care and attention, we invite you to apply for a Visiting Professor position today.
Responsibilities:
• Courses meet online for eight weeks.
• Commitment is on a course-by-course basis.
• Demonstrate exceptional delivery of course module content across an online modality.
• Model effective oral and written communications that engage students, provide clarity, and improve student learning.
• Provide multiple weekly synchronous opportunities to deliver course content and support student needs.
• Engage with students using a variety of platforms, including web-based video, discussion threads, learning management tools, and regular communications.
• Identify students who may need additional support, and initiate contact to provide them with appropriate resources.
• Regularly provide application-based real-life career and practitioner examples.
• Engage in, and support, college and curriculum-related activities and initiatives.
• Initiate cross-collaboration among multiple classes across different departments and colleges.
• Link course content to real-life application through the creation and implementation of career modules for appropriate course content.
• Support in assessment activities to identify, document, and pursue improvement opportunities.
• Support continuous improvement initiatives in program areas assigned to ensure educational and learning outcomes for courses and programs are met or exceeded. This includes collaborating with instructional designers and subject matter experts to improve the quality of the curriculum, and supporting the integration of new and existing course technologies and content.
• Completes other duties as assigned.
This unique position offers the opportunity to cross-collaborate across not only multiple courses but across multiple programs in each college within the University. Within this role, it is expected that created career modules will be able to be disseminated across programs and colleges. Content will be directly applicable to the current landscape, and the effectiveness of the module implementation will be assessed for continuous improvement initiatives.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A master's degree is required for all faculty positions (with 18 graduate hours in the field being taught).
• Demonstrate a proficiency in all learning modalities and fully embrace DeVry University's Academic Philosophy and Instructional Model.
• Current industry experience is a must.
• Faculty must have requisite subject matter expertise and outsanding communication skills.
• This role requires the ability to work flexible hours including evenings.
• Faculty must have excellent motivational and instructional skills in a diverse and non-traditional environment.
• Faculty must be able to work in a collegial manner and facilitate the efforts of diverse groups.
• Experience in online module and course development and implementation.
• All Degrees must be from a regionally accredited institution or equivalent.
• Past successful professional experiences with team members from diverse backgrounds.
• Two to five years of previous teaching experience preferred.
• Three to five years of business, or industry experience appropriate to the course subject matter.
Competencies:
• Dealing with Ambiguity
• Managing Diversity
• Integrity and Trust
• Functional/Technical Skills
• Understanding Others
• Conflict Management
• Approachability
• Creativity
• Motivating Others
• Composure
Pay: Visiting Professor pay is based on degree, credit hours taught per 8-week session, and location.
• Pay may vary in most states from $1500-$2600 per 8-week session
• Pay in the states of AZ, CA, IN and PA is at an hourly rate of either $20.00/hour or $21.50/hour
DeVry University offers competitive wages and benefit options, including:
• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Paid Parental Leave
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance
• Career Development Programs
• Mental Health Care Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service
Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Job Family Academics - Faculty: Visiting Professor
• Job Function Academics - Faculty
• Pay Type Hourly
• Telecommute % 100
Apply Now Show more details...
Naperville, IL, USA Virtual Req #1296...
Monday, May 8, 2023
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part of an institution that dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
Opportunity:
Our mission as DeVry University faculty members is to facilitate dynamic learning environments that foster intellectual curiosity, academic integrity, and critical thinking skills, preparing our students to become lifelong learners and leaders in their chosen career fields and communities.
Since our founding in 1931, DeVry University has focused on delivering a different kind of education - one based on experiential learning with real-world applications. When you join our team as a Visiting Professor, you're choosing an institution that serves students who are different, too: a diverse group of go-getters from all walks of life.
At DeVry, we're guided by our culture of care, and we embrace values that teach us to care for students, self, and colleagues. DeVry University faculty are dedicated to their students and exhibit exceptional student CARE, and we are looking for engaged, caring individuals to join our organization in serving our students. Our faculty are also role models for our University TEACH values and foster a culture of CARE consistent with our University mission, vision, and purpose.
DeVry University focuses on developing long-term relationships with superior instructors who have high professional standards, excellent communication skills, enthusiasm, and a commitment to providing the finest practitioner-focused education. We are seeking Industry Professionals who have often worked for years in the fields that they teach, to share their knowledge and experience with undergraduate and graduate students.
The Visiting Professor must have a working knowledge in the following areas, with expertise in some and familiarity in others:
• Career coaching
• Workplace resilience
• Well-being in the workplace
• Assessing implementation effectiveness
• Non-clinical education training
• Diversity, equity, and inclusion, and unconscious bias
• Lifelong learning
If you would like to be a part of an organization focused on providing high-quality education, care and attention, we invite you to apply for a Visiting Professor position today.
Responsibilities:
• Courses meet online for eight weeks.
• Commitment is on a course-by-course basis.
• Demonstrate exceptional delivery of course module content across an online modality.
• Model effective oral and written communications that engage students, provide clarity, and improve student learning.
• Provide multiple weekly synchronous opportunities to deliver course content and support student needs.
• Engage with students using a variety of platforms, including web-based video, discussion threads, learning management tools, and regular communications.
• Identify students who may need additional support, and initiate contact to provide them with appropriate resources.
• Regularly provide application-based real-life career and practitioner examples.
• Engage in, and support, college and curriculum-related activities and initiatives.
• Initiate cross-collaboration among multiple classes across different departments and colleges.
• Link course content to real-life application through the creation and implementation of career modules for appropriate course content.
• Support in assessment activities to identify, document, and pursue improvement opportunities.
• Support continuous improvement initiatives in program areas assigned to ensure educational and learning outcomes for courses and programs are met or exceeded. This includes collaborating with instructional designers and subject matter experts to improve the quality of the curriculum, and supporting the integration of new and existing course technologies and content.
• Completes other duties as assigned.
This unique position offers the opportunity to cross-collaborate across not only multiple courses but across multiple programs in each college within the University. Within this role, it is expected that created career modules will be able to be disseminated across programs and colleges. Content will be directly applicable to the current landscape, and the effectiveness of the module implementation will be assessed for continuous improvement initiatives.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• A master's degree is required for all faculty positions (with 18 graduate hours in the field being taught).
• Demonstrate a proficiency in all learning modalities and fully embrace DeVry University's Academic Philosophy and Instructional Model.
• Current industry experience is a must.
• Faculty must have requisite subject matter expertise and outsanding communication skills.
• This role requires the ability to work flexible hours including evenings.
• Faculty must have excellent motivational and instructional skills in a diverse and non-traditional environment.
• Faculty must be able to work in a collegial manner and facilitate the efforts of diverse groups.
• Experience in online module and course development and implementation.
• All Degrees must be from a regionally accredited institution or equivalent.
• Past successful professional experiences with team members from diverse backgrounds.
• Two to five years of previous teaching experience preferred.
• Three to five years of business, or industry experience appropriate to the course subject matter.
Competencies:
• Dealing with Ambiguity
• Managing Diversity
• Integrity and Trust
• Functional/Technical Skills
• Understanding Others
• Conflict Management
• Approachability
• Creativity
• Motivating Others
• Composure
Pay: Visiting Professor pay is based on degree, credit hours taught per 8-week session, and location.
• Pay may vary in most states from $1500-$2600 per 8-week session
• Pay in the states of AZ, CA, IN and PA is at an hourly rate of either $20.00/hour or $21.50/hour
DeVry University offers competitive wages and benefit options, including:
• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Paid Parental Leave
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance
• Career Development Programs
• Mental Health Care Programs
• Family Care Services
• 2nd.MD, a virtual expert medical consultation service
Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Job Family Academics - Faculty: Visiting Professor
• Job Function Academics - Faculty
• Pay Type Hourly
• Telecommute % 100
Apply Now Show more details...
via ZipRecruiter
schedule_type: Full-timesalary: 25.50–31.25 an hour
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part of an institution that... dates back to 1931. Our colleagues are passionate about
DeVry University strives to close our society's opportunity gap by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
When you apply for a DeVry University career, you become part of an institution that... dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
Opportunity:
The Data Analyst is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department.
The Analyst is expected to be a Subject Matter Expert (SME) of processes and technology for at least two of the following system areas: B2B, CRM, Workforce Management, telephony/call center systems, reporting and analytics, and/or other relevant systems.
A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education, strong communication skills with technical and business colleagues and leaders, knowledge of project management principles and the capacity to learn advanced systems, technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies.
Essential Duties and Responsibilities:
As this position supports a wide range of business, systems and process functions, the successful candidate will lead and manage responsibilities as a system and possess subject matter expertise (SME) and consult in at least two of the following areas:
• Business to Business Customer Relationship Management
• Workforce Management
• Telephony systems
• Reporting and analytics
Typical responsibilities may include:
• Providing regularly scheduled and ad-hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI, MS Power BI and other business intelligence analytical tools.
• Performing administrative functions, executing, maintaining and delivering process requests,
• Overseeing deliverables and Service Level Agreements (SLAs) for each of the systems assigned including: Setting up system profiles, Q/A testing, tracking/forecasting call volumes and colleague activities, establishing omnichannel system campaigns and other tasks as needed
• Serves as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas: CRM, SIS, Student Finance/AR, Workforce Management, Telephony and Omnichannel systems
• Working and communicating with business leaders at all levels to identify needs, determining and recommending system and analytic solutions, documenting data requirements and developing reports and/or system processes to support and optimize business performance
• Serving as liaison with technical teams in IT to communicate business needs, determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements
• Documenting and tracking activities associated with different academic partners
• Completes other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and in accordance with our core values. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree or equivalent work experience required
• Strong MS Office skills required, especially with MS Excel
• 3-5 years of customer service experience preferred working in at least one or more of the following higher education areas: Admissions, Registrar Services, Student Finance or Academic Advising
• 3-5 years of experience preferred working with CRM, Telephony, Workforce Management, SIS systems processes and/or call center technologies or similar applications
• Power BI DAX programming/Tableau (required)
• SQL (strongly preferred)
• Power Query M programming (preferred not required)
• Advanced Analytics/Statistical Analysis (preferred not required, though must have demonstrated math background due to role)
• Capacity to learn technical systems and environments, interested in developing their technical skills
• Experience with project and/or change management a plus
• Detail oriented with the ability to work independently, problem solve and drive to solutions
• Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal Reports is a plus
• Strong written and oral communication skills.
DeVry University offers competitive wages and benefit options, including:
• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance
• Career Development Programs
• Mental Health Care Programs
• Paid Parental Leave
• Family Care Services
Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Job Family Operations and Innovation: Operations (Non Title IV)
• Job Function Operations and Innovation
• Pay Type Salary
• Min Hiring Rate $25.50
• Max Hiring Rate $31.25
• Telecommute % 100
Apply Now Show more details...
When you apply for a DeVry University career, you become part of an institution that... dates back to 1931. Our colleagues are passionate about higher education and shaping the future of today's learners.
Opportunity:
The Data Analyst is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department.
The Analyst is expected to be a Subject Matter Expert (SME) of processes and technology for at least two of the following system areas: B2B, CRM, Workforce Management, telephony/call center systems, reporting and analytics, and/or other relevant systems.
A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education, strong communication skills with technical and business colleagues and leaders, knowledge of project management principles and the capacity to learn advanced systems, technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies.
Essential Duties and Responsibilities:
As this position supports a wide range of business, systems and process functions, the successful candidate will lead and manage responsibilities as a system and possess subject matter expertise (SME) and consult in at least two of the following areas:
• Business to Business Customer Relationship Management
• Workforce Management
• Telephony systems
• Reporting and analytics
Typical responsibilities may include:
• Providing regularly scheduled and ad-hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI, MS Power BI and other business intelligence analytical tools.
• Performing administrative functions, executing, maintaining and delivering process requests,
• Overseeing deliverables and Service Level Agreements (SLAs) for each of the systems assigned including: Setting up system profiles, Q/A testing, tracking/forecasting call volumes and colleague activities, establishing omnichannel system campaigns and other tasks as needed
• Serves as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas: CRM, SIS, Student Finance/AR, Workforce Management, Telephony and Omnichannel systems
• Working and communicating with business leaders at all levels to identify needs, determining and recommending system and analytic solutions, documenting data requirements and developing reports and/or system processes to support and optimize business performance
• Serving as liaison with technical teams in IT to communicate business needs, determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements
• Documenting and tracking activities associated with different academic partners
• Completes other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and in accordance with our core values. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's degree or equivalent work experience required
• Strong MS Office skills required, especially with MS Excel
• 3-5 years of customer service experience preferred working in at least one or more of the following higher education areas: Admissions, Registrar Services, Student Finance or Academic Advising
• 3-5 years of experience preferred working with CRM, Telephony, Workforce Management, SIS systems processes and/or call center technologies or similar applications
• Power BI DAX programming/Tableau (required)
• SQL (strongly preferred)
• Power Query M programming (preferred not required)
• Advanced Analytics/Statistical Analysis (preferred not required, though must have demonstrated math background due to role)
• Capacity to learn technical systems and environments, interested in developing their technical skills
• Experience with project and/or change management a plus
• Detail oriented with the ability to work independently, problem solve and drive to solutions
• Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal Reports is a plus
• Strong written and oral communication skills.
DeVry University offers competitive wages and benefit options, including:
• 401(k) and Roth Plan w/match
• Medical, Dental and Vision Coverage
• Health Advocacy Service
• Family and Domestic Partner Coverage
• Tax Savings Account (FSA and HSA)
• Short-Term/Long-Term Disability Coverage
• Life, Accident, AD&D, Critical Illness Insurance
• Fertility Coverage
• Wellness Programs
• Volunteer Time Off
• Remote and Flex Work Options
• Technology Stipend
• Paid Tuition Program
• Auto/Homeowners, Pet and Legal Insurance
• Exclusive Discount Programs
• Adoption Assistance
• Career Development Programs
• Mental Health Care Programs
• Paid Parental Leave
• Family Care Services
Benefits vary based on employment status. Part-time/Visiting Professors positions may not be eligible for all benefits.
We believe diversity is essential to our educational mission and to the success of our community. We are committed to fostering a working environment where differences are respected, valued and embraced.
Other details
• Job Family Operations and Innovation: Operations (Non Title IV)
• Job Function Operations and Innovation
• Pay Type Salary
• Min Hiring Rate $25.50
• Max Hiring Rate $31.25
• Telecommute % 100
Apply Now Show more details...
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