
Ctrip.com is a leading online travel agency in China. Founded in 1999, it provides a one-stop service platform for domestic and international travelers, including flight booking, hotel reservation, package tours, corporate travel management, as well as other related services. It has more than 300 million registered members and offers airline tickets, hotels, vacation packages, car rentals and other travel services in over 2,200 cities in China and 200 countries and regions around the world. It also provides mobile applications and a website that allow travelers to book flights, hotels, and packages in a convenient and secure manner.
Enjoy up to 30% discount on Tours and tickets online booking on Trip.com. Thousand of Tours & actvities are available to book worldwide!couponstea.comEarn 80 Trip Reward Coins on hotel booking and earn 25 Trip Coins on flight booking for every $100 (or currency equivalent) spent at Trip.com online
[10] In July 2019, Trip.com expanded the reach of its car rental service in four major language markets. [11]en.wikipedia.orgIn June 2018, airport transfer was launched on Trip.com's Hong Kong and English sites, initially covering more than 200 cities in 55 countries.
END END END Combining the discount and coupons*, you can book your hotel with up to 70% off! Trip.com, the global travel agency, has announced the winners of its Most Valuable Creators Award 2021.trip.comTop travel creators from around the world received recognition and rewards for their contributions to the Trip.com Trip Moments community – where they inspire travel for millions of Trip.com users.
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EncryptedSite is Encrypted
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CountryHosted in China
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Latitude\Longitude31.0449 / 121.401 Google Map
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Traffic rank#1,962 Site Rank
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Site age25 yrs old
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Site Owner informationWhois info
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Stock priceTCOM,TCOM,TCOM,(NASDAQ),27.17 USD,27.17 USD,27.17 USD,,+0.18 (0.67%)
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Traded asNasdaq,:,TCOM,SEHK,:,9961
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FoundedJune 1999
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HeadquartersShanghai
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Key peopleJane Jie Sun,(,CEO,),James Liang,(,Chairman,)
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Number of employees33,400
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SubsidiariesSkyscanner,Trip.com,MakeMyTrip,Travix,Qunar,Ctrip.com,TrainPal,Etraveli Group
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FormerlyCtrip.com International, Ltd.
#1,962
25 yrs
China
Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through the aggregation of comprehensive travel-related information and... resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999, listed on Nasdaq in 2003, and HKEX in 2021, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Why Trip.com Group
Joining Trip.com Group is like taking an adventure filled with excitement and success. With a group of fellows who are passionate about making every trip the perfect trip for over 400 million customers around the globe, you will be part of a journey of globalization and have a world-class stage to unleash your talent. Opportunities are unlimited, and so is your growth. If you also embrace boldness and inclusion as we do, this is the place to leap forward!
The Role
Location: US
We are looking for an experienced Product QA Manager to join the global QA team. Reporting to the Global QA leader, you will be responsible for planning, directing, and coordinating quality assurance and user experience projects across the global markets, as well as working with responsible teams across various business lines to improve Trip.com user experience.
Responsibilities:
• Based in the US (fully remote), reporting to the Global QA leader.
• Working with the global quality team with team members in Asia, Europe, and North America.
• Monitoring metrics/KPIs on product quality and user experience.
• Designing and conducting user research, including NPS, competitor analysis, focus groups, and user behavior surveys to identify user pain points and potential service opportunities.
• Developing systematic user experience testing plan for the global QA team.
• Collaborating with cross-functional global teams to solve quality issues and improve the overall Trip user experience.
Skills & Experience
• Bachelor's degree
• Mandarin and English skills are highly preferred.
• At least 3 years of work experience in operation, UX, or QA-related fields.
• Experienced in operational processes and data analysis.
• Great understanding of online customer behaviors.
• Great cross-functional communication skills Show more details...
Market Manager, Hotel Business, South Americas Market...
Location: Locations: Remote, but highly preferred to be home based in the following cities:
Atlanta/Orlando/Miami/Houston/Dallas/Austin/San Antonio
About Us
Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".
Key Responsibilities
Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. Actively identify high-potential prospect partners & grow the revenue of the existing portfolio in this region.
Educate accommodation providers on the many unique features that the trip.com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers
Keep your properties up to date on the campaigns offered by the trip.com platform and ensure strong coverage of deals across your account portfolio
Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.)
Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
Other assigned tasks based on business need
Requirement
Qualifications
Fluent in English
Valid working permit/visa in the US
A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
Detail-oriented, execution-focused, and fast learning capability
Able to work independently with minimal supervision, having complete ownership of your designated region
Dynamic, positive, and a good team player
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Relevant exposure in the OTA environment will have an added advantage
Willing to travel
Behavioral Requirements
A desire to learn new things and improve yourself
Integrity is fundamentally important to you
You want to make a travel experience better for everyone
A natural relationship builder and influencer to industry leaders
You are naturally inspiring
Strategic thinking & an ability to connect the dots between suppliers and end-user customers Show more details...
Location: Cities in the Eastern United States (Home Base...
Responsibilities:
• Lead a team of market managers that are responsible for identifying, acquiring, and managing successful hotel partnerships in the assigned region
• Implement strategies and promotional activities with partners to enhance productivity and opportunities, leading the business development team to achieve/exceed challenging goals
• Conduct data analysis and market trends research, drive Trip.com’s products optimization, and ensure the competitiveness
• Represent the company at relevant tradeshows, workshops, and events to promote the Trip.com brand and products
• Develop and own relationships with key decision-makers among internal and external partners
• Assist business leaders to communicate and coordinate closely with HQ on strategic planning and projects promotion & implementation
• Coach and train talents continuously, and develop a high-performing team
Qualifications:
• Bachelor’s degree or above
• Over 5 years of experience in business development/account management in the online travel or hospitality industry
• Proven track of strong leadership and people management skills
• High level of numerical and analytical skills
• Drive for results and have a thorough understanding of the hospitality industry in the Americas market
• Ability to communicate the value proposition and recommend solutions to potential partners
• Great adaptability to change
About Us:
Trip.com Group Limited (NASDAQ: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through the aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value Show more details...