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Most recent job postings at cityofhouston
via GovernmentJobs.com
schedule_type: Temp worksalary: 13.50 an hour
APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
• *******SEASONAL
...
DIVISION: GREENSPACE MANAGEMENT
SECTION: GROUNDS MAINTENANCE
WORK LOCATION: VARIOUS
WORKDAYS & HOURS: VARIOUS
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Houston Parks and Recreation Department is dedicated to building a sustainable community and enhancing the quality of urban life by providing safe well-maintained parks and offering affordable programming for our community.
APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED
• *******SEASONAL
...
DIVISION: GREENSPACE MANAGEMENT
SECTION: GROUNDS MAINTENANCE
WORK LOCATION: VARIOUS
WORKDAYS & HOURS: VARIOUS
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Houston Parks and Recreation Department is dedicated to building a sustainable community and enhancing the quality of urban life by providing safe well-maintained parks and offering affordable programming for our community. To achieve this mission, HPARD is seeking Laborers to join its Greenspace Management team.
The potential candidate will play a key role in the following duties:
• Maintain park grounds by picking up litter and debris.
• Perform basic cleaning of park facilities and monitor supplies in restrooms.
• Report problems or safety hazards.
• May operate small lawn and garden power tools such as: backpack blowers, string trimmers, and stick edgers.
• Perform additional duties as required.
• Candidates will be responsible for their own safety shoes.
WORKING CONDITIONS
There are routine exposures to moderate heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions.EDUCATIONAL REQUIREMENTS
Very fundamental levels of ability to read, write and follow simple oral instructions as might normally be acquired through up to 8 years of formal schooling.
EXPERIENCE REQUIREMENTS
No experience is required.
LICENSE REQUIREMENTS
May require a valid Texas Class C driver's license and compliance with the City of Houston's policy on driving (AP 2-2).
Applicants who can work Day, Evening, Night, Weekend and Holiday shifts are highly preferred.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview.
SAFETY IMPACT POSITION YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 3
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832.395.7091.
If you need special services or accommodations, call 832.395.7091. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
• *******SEASONAL
...
DIVISION: GREENSPACE MANAGEMENT
SECTION: GROUNDS MAINTENANCE
WORK LOCATION: VARIOUS
WORKDAYS & HOURS: VARIOUS
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Houston Parks and Recreation Department is dedicated to building a sustainable community and enhancing the quality of urban life by providing safe well-maintained parks and offering affordable programming for our community. To achieve this mission, HPARD is seeking Laborers to join its Greenspace Management team.
The potential candidate will play a key role in the following duties:
• Maintain park grounds by picking up litter and debris.
• Perform basic cleaning of park facilities and monitor supplies in restrooms.
• Report problems or safety hazards.
• May operate small lawn and garden power tools such as: backpack blowers, string trimmers, and stick edgers.
• Perform additional duties as required.
• Candidates will be responsible for their own safety shoes.
WORKING CONDITIONS
There are routine exposures to moderate heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions.EDUCATIONAL REQUIREMENTS
Very fundamental levels of ability to read, write and follow simple oral instructions as might normally be acquired through up to 8 years of formal schooling.
EXPERIENCE REQUIREMENTS
No experience is required.
LICENSE REQUIREMENTS
May require a valid Texas Class C driver's license and compliance with the City of Houston's policy on driving (AP 2-2).
Applicants who can work Day, Evening, Night, Weekend and Holiday shifts are highly preferred.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview.
SAFETY IMPACT POSITION YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 3
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832.395.7091.
If you need special services or accommodations, call 832.395.7091. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-timesalary: 15 an hour
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED DIVISION: GREENSPACE MANAGEMENT WORK LOCATION: 25840 FM 1485, New Caney, Texas 77357 WORKDAYS & HOURS: VARIOUS* *Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Houston Parks and Recreation Department is dedicated to building a sustainable community and enhancing the quality of urban life by providing safe... well-maintained parks and offering affordable programming
POSITION OVERVIEW APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED DIVISION: GREENSPACE MANAGEMENT WORK LOCATION: 25840 FM 1485, New Caney, Texas 77357 WORKDAYS & HOURS: VARIOUS* *Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Houston Parks and Recreation Department is dedicated to building a sustainable community and enhancing the quality of urban life by providing safe... well-maintained parks and offering affordable programming for our community. To achieve this mission, HPARD seeks a Semi-Skilled Laborer to join its Greenspace Management team's Lake Houston Wilderness Park. This individual will perform a variety of routine tasks related to ground maintenance operations.
May operate and maintain various pieces of equipment such as riding mowing units, lawn mowers, edger, chainsaw, and Rototiller. Perform custodial duties such as cleaning facilities including restrooms and picking up trash. Assist with campground maintenance.
This could include pressure washing, painting, backpack blowing, cleaning etc. Perform work as a team member, or individually as necessary to meet work requirements. Assist with park maintenance quality inspections.
Report problems and/or hazardous conditions to designated authority. Perform work prepping special events, training, and other park activities. May oversee probationers and temporary employees.
This position is at a wilderness park. All candidates must be comfortable working around wildlife and in a park setting. Provide customer service to park guests when needed.
Perform other duties as assigned. This position is designated among essential personnel under the City's Emergency Management Policy. WORKING CONDITIONS This position requires extensive, near-continuous physical exertion such as repeated lifting of very heavy objects (more than 80 pounds), deep bending, climbing steps and/or assuming awkward positions.
There are routine exposures to extreme weather conditions such as heat/cold, moisture and air pollution. Periodic exposure to chemical substances and physical trauma of a minor nature such as cuts, bruises, and minor burns. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Ability to read, write, add, subtract and follow oral and/or basic written instruction as might normally be acquired through 9 to 11 years of formal schooling.
No special knowledge of any subject area or technical field is required. EXPERIENCE REQUIREMENTS Six (6) months of working experience are required. LICENSE REQUIREMENTS Requires a valid driver's license and compliance with the City of Houston's policy on driving (AP 2-2).
PREFERENCES Applicants that can work Day, Evening, Night, Weekend, and Holiday Shifts and who have grounds maintenance experience are preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. SAFETY IMPACT POSITION YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 6 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-7091. If you need special services or accommodations, call 832-395-7091. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
May operate and maintain various pieces of equipment such as riding mowing units, lawn mowers, edger, chainsaw, and Rototiller. Perform custodial duties such as cleaning facilities including restrooms and picking up trash. Assist with campground maintenance.
This could include pressure washing, painting, backpack blowing, cleaning etc. Perform work as a team member, or individually as necessary to meet work requirements. Assist with park maintenance quality inspections.
Report problems and/or hazardous conditions to designated authority. Perform work prepping special events, training, and other park activities. May oversee probationers and temporary employees.
This position is at a wilderness park. All candidates must be comfortable working around wildlife and in a park setting. Provide customer service to park guests when needed.
Perform other duties as assigned. This position is designated among essential personnel under the City's Emergency Management Policy. WORKING CONDITIONS This position requires extensive, near-continuous physical exertion such as repeated lifting of very heavy objects (more than 80 pounds), deep bending, climbing steps and/or assuming awkward positions.
There are routine exposures to extreme weather conditions such as heat/cold, moisture and air pollution. Periodic exposure to chemical substances and physical trauma of a minor nature such as cuts, bruises, and minor burns. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Ability to read, write, add, subtract and follow oral and/or basic written instruction as might normally be acquired through 9 to 11 years of formal schooling.
No special knowledge of any subject area or technical field is required. EXPERIENCE REQUIREMENTS Six (6) months of working experience are required. LICENSE REQUIREMENTS Requires a valid driver's license and compliance with the City of Houston's policy on driving (AP 2-2).
PREFERENCES Applicants that can work Day, Evening, Night, Weekend, and Holiday Shifts and who have grounds maintenance experience are preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. SAFETY IMPACT POSITION YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade 6 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-7091. If you need special services or accommodations, call 832-395-7091. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via GovernmentJobs.com
schedule_type: Full-timesalary: 125K–150K a year
PN#27424 INFORMATION SECURITY OFFICER - ISO (EXE LEV)
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS...
Under the direction of the City of Houston (COH) Chief Information Security Officer (CISO), duties, functions and responsibilities of this position include:
• Develop and implement Houston Public Works (HPW) specific Cybersecurity Master Plan aligned with the COH Cybersecurity Master Plan to address the confidentiality, integrity and availability
PN#27424 INFORMATION SECURITY OFFICER - ISO (EXE LEV)
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS...
Under the direction of the City of Houston (COH) Chief Information Security Officer (CISO), duties, functions and responsibilities of this position include:
• Develop and implement Houston Public Works (HPW) specific Cybersecurity Master Plan aligned with the COH Cybersecurity Master Plan to address the confidentiality, integrity and availability of HPW systems, data and information
• Direct an ongoing, proactive risk assessment program for all new and existing HPW systems and remains familiar with HPW’s goals and business processes so effective controls can be put in place for those areas presenting the greatest information security risk
• Oversee all ongoing activities related to the development, implementation and maintenance of HPW’s information security policies and procedures by ensuring these policies and procedures encompass the overall security of Operational Technology (OT), Industrial Control Systems (ICS) and Supervisory Control and Data Acquisition (SCADA) systems.
• Responsible for implementing an ICS Framework approach to facilitate the secure implementation and management of critical HPW systems
• Responsible for communicating risks and recommendations to mitigate risks to the COH CISO, COH CIO and HPW Director in cost/benefit terms so decisions can be made to ensure the security of information systems and information entrusted to HPW
• Ensure HPW vulnerabilities are managed and mitigated per COH Cyber Division policy
• Assist with the development of HPW specific, role-based information security awareness training programs, and works with COH Cyber Division, HPW divisions and programs to present to staff as appropriate
• Work with COH CISO to ensure proper protections, technical and physical controls are in place to protect HPW assets based on cyber industry standards (e.g., NIST 800-82)
• Work with COH CISO on a design and plan to integrate HPW cyber capability and monitoring into the COH Security Operations Center (SOC)
• Assist with the development and implementation of an HPW business continuity/disaster recovery plan to offset the impact caused by intentional and unintentional acts
• Responsible for collecting, analyzing, and escalating security events; aligning with the COH Cyber Division on facilitating proper incident response
• Responsible for consuming threat intelligence received from the COH Cyber Division to mitigate identified threats to HPW OT, ICS and SCADA assets
• Evaluate security incidents and determines what response, if any, is needed and coordinates with COH CISO and COH Cyber Division on proper responses when critical systems, sensitive data or sensitive information are compromised
• Assist the COH CISO with HPW insider threat investigations
• Interfaces as required with HPW workstation users, HPW server and desktop teams, HPW application support and HPW hardware/software vendors; coordinates projects with users for deadline requirements
• Participate in projects to establish and maintain policies, processes, and controls in compliance of cyber security regulatory standards or best practice frameworks including Center for Internet Security (CIS), National Institute of Standards and Technology (NIST) and North American Electric Reliability Corporation – Critical Infrastructure Protection (NERC CIP) where applicable
• Assist the COH CISO in research, design and implementation of cyber security solutions
• Assist in the collection and correlation of data for regulatory or other cyber security related audits or RFI’s (Request for Information)
• Provide Governance and support for Industrial Internet of Things (Edge, Cloud, etc.)
• Participate in Cyber Vulnerability Assessments, Penetration Testing, and real activation or tabletop exercises of Incident Response Plans
• Responsible for pro-actively monitoring and assessing security events through available system logs and security tools via the COH Security Operations Center
• Ability to establish creditability and be decisive but also to recognize and support the organization’s preference and priorities
• Ability to maintain the highest standard of confidentiality is required with zero tolerance
• High energy level, comfortable performing multifaceted projects in conjunction with normal activities
• Results oriented with the ability to balance other business considerations
• Ability to speak and present information effectively to groups of varying sizes
• Well-developed interpersonal skills. Ability to get along with diverse personalities; tactful, mature and flexible
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, attending training, conferences, and/or courses as directed by COH CISO, and obtaining certifications relevant to job duties
WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Significant time spent using computer display, keyboard, and mouse.
• *Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.**
EDUCATION
B.A. or B.S. degree in Management and Information Systems (MIS), Computer Science, Engineering or a closely related field.
EXPERIENCE
At least 5 years of experience implementing IT Security plans and controls of a department or enterprise IT environment that includes three (3) years managing a technology team. Strong understanding of the department's core business functions and business strategy.
Preference will be given to applicants that possess:
• At least 5 years of experience developing and implementing cybersecurity plans and controls in a public works focused organization. Strong understanding of the department’s core business functions and business strategy.
• Experience with the development of a cyber strategy designed to address the security of Water/Wastewater SCADA environment including design, process, and controls with consideration of future regulatory compliance
• Experience coordinating, accumulating, writing/updating of appropriate technological processes and procedures to maintain a secure and operational environment
• Experience providing governance and support for Industrial Control Systems Solutions (Servers/SCADAs, HMIs, OS, Patching Systems, Disaster Recovery, etc.)
• Experience developing and maintaining SCADA cyber security awareness training and notification
• Knowledge and experience with Windows, Active Directory, group policy, DNS, encryption, patch management, anti-virus, system configuration management
• Knowledge and experience with LAN, WAN, VPN, routers, firewalls, servers, IDS/IPS, SIEM and DLP
• Solid expertise in formal/structured IT security risk assessment methodology, including understanding the implementation challenges and advantages across all levels of hardware platforms and software applications
• Experience with a wide variety of operating systems: Windows Server, Windows 10, Windows 7, Linux etc.
• Knowledgeable of Cyber Kill Chain and Diamond Model of Intrusion Analysis models
• Knowledge of SIEM, IDS, anti-virus/anti-malware and firewall technologies
• Solid knowledge and understanding of networking and TCP/IP
• Proven experience working in a rapidly changing, high intensity environment
• Avid, proactive learner and ability to work well in a team-based environment
• Strong interpersonal and writing skills
• Superior attention to detail
• *Preference will also be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
SELECTION/SKILLS TESTS REQUIRED None
However, the department may administer skills assessment test.
SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 34
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6027.
If you need special services or accommodations, call (832) 393-6027. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS...
Under the direction of the City of Houston (COH) Chief Information Security Officer (CISO), duties, functions and responsibilities of this position include:
• Develop and implement Houston Public Works (HPW) specific Cybersecurity Master Plan aligned with the COH Cybersecurity Master Plan to address the confidentiality, integrity and availability of HPW systems, data and information
• Direct an ongoing, proactive risk assessment program for all new and existing HPW systems and remains familiar with HPW’s goals and business processes so effective controls can be put in place for those areas presenting the greatest information security risk
• Oversee all ongoing activities related to the development, implementation and maintenance of HPW’s information security policies and procedures by ensuring these policies and procedures encompass the overall security of Operational Technology (OT), Industrial Control Systems (ICS) and Supervisory Control and Data Acquisition (SCADA) systems.
• Responsible for implementing an ICS Framework approach to facilitate the secure implementation and management of critical HPW systems
• Responsible for communicating risks and recommendations to mitigate risks to the COH CISO, COH CIO and HPW Director in cost/benefit terms so decisions can be made to ensure the security of information systems and information entrusted to HPW
• Ensure HPW vulnerabilities are managed and mitigated per COH Cyber Division policy
• Assist with the development of HPW specific, role-based information security awareness training programs, and works with COH Cyber Division, HPW divisions and programs to present to staff as appropriate
• Work with COH CISO to ensure proper protections, technical and physical controls are in place to protect HPW assets based on cyber industry standards (e.g., NIST 800-82)
• Work with COH CISO on a design and plan to integrate HPW cyber capability and monitoring into the COH Security Operations Center (SOC)
• Assist with the development and implementation of an HPW business continuity/disaster recovery plan to offset the impact caused by intentional and unintentional acts
• Responsible for collecting, analyzing, and escalating security events; aligning with the COH Cyber Division on facilitating proper incident response
• Responsible for consuming threat intelligence received from the COH Cyber Division to mitigate identified threats to HPW OT, ICS and SCADA assets
• Evaluate security incidents and determines what response, if any, is needed and coordinates with COH CISO and COH Cyber Division on proper responses when critical systems, sensitive data or sensitive information are compromised
• Assist the COH CISO with HPW insider threat investigations
• Interfaces as required with HPW workstation users, HPW server and desktop teams, HPW application support and HPW hardware/software vendors; coordinates projects with users for deadline requirements
• Participate in projects to establish and maintain policies, processes, and controls in compliance of cyber security regulatory standards or best practice frameworks including Center for Internet Security (CIS), National Institute of Standards and Technology (NIST) and North American Electric Reliability Corporation – Critical Infrastructure Protection (NERC CIP) where applicable
• Assist the COH CISO in research, design and implementation of cyber security solutions
• Assist in the collection and correlation of data for regulatory or other cyber security related audits or RFI’s (Request for Information)
• Provide Governance and support for Industrial Internet of Things (Edge, Cloud, etc.)
• Participate in Cyber Vulnerability Assessments, Penetration Testing, and real activation or tabletop exercises of Incident Response Plans
• Responsible for pro-actively monitoring and assessing security events through available system logs and security tools via the COH Security Operations Center
• Ability to establish creditability and be decisive but also to recognize and support the organization’s preference and priorities
• Ability to maintain the highest standard of confidentiality is required with zero tolerance
• High energy level, comfortable performing multifaceted projects in conjunction with normal activities
• Results oriented with the ability to balance other business considerations
• Ability to speak and present information effectively to groups of varying sizes
• Well-developed interpersonal skills. Ability to get along with diverse personalities; tactful, mature and flexible
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, attending training, conferences, and/or courses as directed by COH CISO, and obtaining certifications relevant to job duties
WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Significant time spent using computer display, keyboard, and mouse.
• *Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.**
EDUCATION
B.A. or B.S. degree in Management and Information Systems (MIS), Computer Science, Engineering or a closely related field.
EXPERIENCE
At least 5 years of experience implementing IT Security plans and controls of a department or enterprise IT environment that includes three (3) years managing a technology team. Strong understanding of the department's core business functions and business strategy.
Preference will be given to applicants that possess:
• At least 5 years of experience developing and implementing cybersecurity plans and controls in a public works focused organization. Strong understanding of the department’s core business functions and business strategy.
• Experience with the development of a cyber strategy designed to address the security of Water/Wastewater SCADA environment including design, process, and controls with consideration of future regulatory compliance
• Experience coordinating, accumulating, writing/updating of appropriate technological processes and procedures to maintain a secure and operational environment
• Experience providing governance and support for Industrial Control Systems Solutions (Servers/SCADAs, HMIs, OS, Patching Systems, Disaster Recovery, etc.)
• Experience developing and maintaining SCADA cyber security awareness training and notification
• Knowledge and experience with Windows, Active Directory, group policy, DNS, encryption, patch management, anti-virus, system configuration management
• Knowledge and experience with LAN, WAN, VPN, routers, firewalls, servers, IDS/IPS, SIEM and DLP
• Solid expertise in formal/structured IT security risk assessment methodology, including understanding the implementation challenges and advantages across all levels of hardware platforms and software applications
• Experience with a wide variety of operating systems: Windows Server, Windows 10, Windows 7, Linux etc.
• Knowledgeable of Cyber Kill Chain and Diamond Model of Intrusion Analysis models
• Knowledge of SIEM, IDS, anti-virus/anti-malware and firewall technologies
• Solid knowledge and understanding of networking and TCP/IP
• Proven experience working in a rapidly changing, high intensity environment
• Avid, proactive learner and ability to work well in a team-based environment
• Strong interpersonal and writing skills
• Superior attention to detail
• *Preference will also be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**
SELECTION/SKILLS TESTS REQUIRED None
However, the department may administer skills assessment test.
SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 34
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6027.
If you need special services or accommodations, call (832) 393-6027. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EEO Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via Talentify
posted_at: 4 days agoschedule_type: Full-timesalary: 14.02–21.52 an hour
Applications accepted from: CITY EMPLOYEES ONLY
Job Classification: POLICE SERVICE OFFICER
Posting Number: PN#34072...
Division: NORTHBELT
Reporting Location: 100 GLENBOROUGH ST.
Workdays & Hours: MONDAY-FRIDAY 1300-2100*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Performs para-professional police and various support activities to assist in crime prevention.
RESPONSIBILITIES:
• Provides information in person and by telephone
Applications accepted from: CITY EMPLOYEES ONLY
Job Classification: POLICE SERVICE OFFICER
Posting Number: PN#34072...
Division: NORTHBELT
Reporting Location: 100 GLENBOROUGH ST.
Workdays & Hours: MONDAY-FRIDAY 1300-2100*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Performs para-professional police and various support activities to assist in crime prevention.
RESPONSIBILITIES:
• Provides information in person and by telephone to individuals seeking answers to specific questions concerning crime prevention, crime reporting, and problem referral.
• Establishes rapport with police volunteers.
• Maintains records and prepares special reports.
• Enters and retrieves selected information, such as offense reports and inventory control.
• Receives and delivers messages.
• Inventory and assign equipment in the Radio Room.
• May perform other duties as assigned by supervisor.
• All duties and responsibilities may not be included in the above job descriptions.
WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
“Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required.”
If applicable, the applicant’s past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.
EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a High School Diploma or a GED.
EXPERIENCE REQUIREMENTS
No experience is required.
LICENSE REQUIREMENTS
None.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION
NO
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Pay Grade 7
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 713-308-1285.
If you need special services or accommodations, call 713-308-1285. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE – Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
Job Classification: POLICE SERVICE OFFICER
Posting Number: PN#34072...
Division: NORTHBELT
Reporting Location: 100 GLENBOROUGH ST.
Workdays & Hours: MONDAY-FRIDAY 1300-2100*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Performs para-professional police and various support activities to assist in crime prevention.
RESPONSIBILITIES:
• Provides information in person and by telephone to individuals seeking answers to specific questions concerning crime prevention, crime reporting, and problem referral.
• Establishes rapport with police volunteers.
• Maintains records and prepares special reports.
• Enters and retrieves selected information, such as offense reports and inventory control.
• Receives and delivers messages.
• Inventory and assign equipment in the Radio Room.
• May perform other duties as assigned by supervisor.
• All duties and responsibilities may not be included in the above job descriptions.
WORKING CONDITIONS
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.
“Must be able to pass a criminal background check, obtain and maintain federally mandated security clearance where required.”
If applicable, the applicant’s past performance evaluations, past and present supervisory recommendations, and/or Internal Affairs complaint history will be reviewed and considered.
EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a High School Diploma or a GED.
EXPERIENCE REQUIREMENTS
No experience is required.
LICENSE REQUIREMENTS
None.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** SELECTION/SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION
NO
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
Pay Grade 7
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 713-308-1285.
If you need special services or accommodations, call 713-308-1285. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE – Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Position Overview
PN#34074 DEPUTY DIRECTOR - PUBLIC WORKS (EXE LEV) - TRANSPORTATION & DRAINAGE OPERATIONS (TDO...
You are invited to bring your passion for public service to our team as the Deputy Director - Public Works, Transportation & Drainage Operations (TDO).
About Us
The City of Houston is the most populous city in the state of Texas and the fourth most populous city in the United States. Houston Public Works plays a critical role in building
Position Overview
PN#34074 DEPUTY DIRECTOR - PUBLIC WORKS (EXE LEV) - TRANSPORTATION & DRAINAGE OPERATIONS (TDO...
You are invited to bring your passion for public service to our team as the Deputy Director - Public Works, Transportation & Drainage Operations (TDO).
About Us
The City of Houston is the most populous city in the state of Texas and the fourth most populous city in the United States. Houston Public Works plays a critical role in building a vibrant, resilient Houston that works for more than 2.3 million residents over our 671 square miles.
Much like Houston itself, ours is an energetic team that strives make a difference every day by listening and responding to the needs and interests of the community we serve. The Transportation and Drainage Operations Division, with more than 700 employees, provides Houstonians with public services in an effective, efficient, and responsive manner.
We are seeking an experienced professional that brings the energy of transformational leadership and a “can-do” attitude.
About The Job
The Deputy Director for TDO is responsible for directing the operations of multiple divisions within the service line including: Business and Customer Service, Storm Water Operations and Maintenance, Street and Bridge Maintenance, Traffic Maintenance and Management, and Project Delivery. TDO divisions maintain and service more than:
• 1.1 million street and traffic signs
• 2,500 traffic signals
• 1,600 school zone flashers
• 180,000 streetlights
• 1,800 freeway lights
• 3,900 storm drains and related infrastructure (manholes, inlets)
• 6,600 outfalls
• 28 roadway underpasses
• 2,500 miles of roadside ditches
• 74 miles of off-road ditches
• 35 storm water detention basins
• 6,200 center lane miles (approximately 15, 000 lane miles)
• 1,370 bridges
As a Houston Public Works First Responder, the Deputy Director for TDO also plays a crucial role in the City’s Emergency Management response and will lead proactive efforts to mitigate natural disasters, respond in real-time by directing Houston Public Works First Responders during an event, and support recovery efforts afterward.
About You
You will provide leadership for Transportation and Drainage Operations that provides safe and efficient public services for all Houstonians. You will be a member of Houston Public Works’ senior leadership team, working closely with City staff and partner agencies. You will communicate complex transportation and drainage programs, studies, and projects to a wide audience. You must have demonstrable management and leadership skills.
You have a deep understanding of transportation and drainage utility systems. You should be well versed in NACTO and AASHTO standards and be supportive of local control over transportation standards. You are creative and bring a new perspective to age-old problems. You are naturally curious and have a strong desire to learn and grow in your profession. You must be able to demonstrate strong analytical and communication skills; experience working with the public/clients/team to resolve problems; and the ability to juggle multiple priorities. You should also be prepared to write clearly to reach your desired audience.
You are self-driven, results-oriented with a positive outlook, and possess a clear focus on high quality and customer service; a natural forward thinker who critically assesses your own performance. You are mature, credible, and comfortable in dealing with mid-to-senior executive personnel and elected officials. You are reliable, tolerant, and an empathic communicator, able to see things from the other person's point of view. You are a team player that works well with others.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.
This is a Houston Public Works Emergency Management position at the Tier I Level.
Minimum Requirements
EDUCATION
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline or the basic knowledge of more than one professional discipline. Knowledge of the discipline would normally be obtained through a formal four-year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.
Experience
More than ten years of experience are required in progressively responsible professional work directly related to Public Works operations, with at least four years in a management capacity.
PREFERENCES
Preference Will Be Given To Applicants That Possess
• A Professional Engineer (P.E.) license
• Executive level experience in a public utilities organization
• Over 10 years of management experience
• Understanding of traffic and drainage infrastructure
• Ability to work with a diverse population
• Proven experience leading a large organization through transformation and/or natural disasters
• Preference shall be given to eligible veteran applicants provided such persons possess qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION
Selection/Skills Tests Required
None; however, the Department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 36
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6027.
If you need special services or accommodations, call (832) 393-6027. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE – Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
PN#34074 DEPUTY DIRECTOR - PUBLIC WORKS (EXE LEV) - TRANSPORTATION & DRAINAGE OPERATIONS (TDO...
You are invited to bring your passion for public service to our team as the Deputy Director - Public Works, Transportation & Drainage Operations (TDO).
About Us
The City of Houston is the most populous city in the state of Texas and the fourth most populous city in the United States. Houston Public Works plays a critical role in building a vibrant, resilient Houston that works for more than 2.3 million residents over our 671 square miles.
Much like Houston itself, ours is an energetic team that strives make a difference every day by listening and responding to the needs and interests of the community we serve. The Transportation and Drainage Operations Division, with more than 700 employees, provides Houstonians with public services in an effective, efficient, and responsive manner.
We are seeking an experienced professional that brings the energy of transformational leadership and a “can-do” attitude.
About The Job
The Deputy Director for TDO is responsible for directing the operations of multiple divisions within the service line including: Business and Customer Service, Storm Water Operations and Maintenance, Street and Bridge Maintenance, Traffic Maintenance and Management, and Project Delivery. TDO divisions maintain and service more than:
• 1.1 million street and traffic signs
• 2,500 traffic signals
• 1,600 school zone flashers
• 180,000 streetlights
• 1,800 freeway lights
• 3,900 storm drains and related infrastructure (manholes, inlets)
• 6,600 outfalls
• 28 roadway underpasses
• 2,500 miles of roadside ditches
• 74 miles of off-road ditches
• 35 storm water detention basins
• 6,200 center lane miles (approximately 15, 000 lane miles)
• 1,370 bridges
As a Houston Public Works First Responder, the Deputy Director for TDO also plays a crucial role in the City’s Emergency Management response and will lead proactive efforts to mitigate natural disasters, respond in real-time by directing Houston Public Works First Responders during an event, and support recovery efforts afterward.
About You
You will provide leadership for Transportation and Drainage Operations that provides safe and efficient public services for all Houstonians. You will be a member of Houston Public Works’ senior leadership team, working closely with City staff and partner agencies. You will communicate complex transportation and drainage programs, studies, and projects to a wide audience. You must have demonstrable management and leadership skills.
You have a deep understanding of transportation and drainage utility systems. You should be well versed in NACTO and AASHTO standards and be supportive of local control over transportation standards. You are creative and bring a new perspective to age-old problems. You are naturally curious and have a strong desire to learn and grow in your profession. You must be able to demonstrate strong analytical and communication skills; experience working with the public/clients/team to resolve problems; and the ability to juggle multiple priorities. You should also be prepared to write clearly to reach your desired audience.
You are self-driven, results-oriented with a positive outlook, and possess a clear focus on high quality and customer service; a natural forward thinker who critically assesses your own performance. You are mature, credible, and comfortable in dealing with mid-to-senior executive personnel and elected officials. You are reliable, tolerant, and an empathic communicator, able to see things from the other person's point of view. You are a team player that works well with others.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.
This is a Houston Public Works Emergency Management position at the Tier I Level.
Minimum Requirements
EDUCATION
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline or the basic knowledge of more than one professional discipline. Knowledge of the discipline would normally be obtained through a formal four-year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.
Experience
More than ten years of experience are required in progressively responsible professional work directly related to Public Works operations, with at least four years in a management capacity.
PREFERENCES
Preference Will Be Given To Applicants That Possess
• A Professional Engineer (P.E.) license
• Executive level experience in a public utilities organization
• Over 10 years of management experience
• Understanding of traffic and drainage infrastructure
• Ability to work with a diverse population
• Proven experience leading a large organization through transformation and/or natural disasters
• Preference shall be given to eligible veteran applicants provided such persons possess qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION
Selection/Skills Tests Required
None; however, the Department may administer a skill assessment evaluation.
SAFETY IMPACT POSITION Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
Pay Grade 36
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-6027.
If you need special services or accommodations, call (832) 393-6027. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE – Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via Careers - METRO
posted_at: 19 days agoschedule_type: Full-time
Basic Function
Responsible for management and delivery of planning, design and construction phases of a large transit project with constructed value of $1B+. Manages the execution of work by METRO staff, consultants, construction contractors and third parties with adherence to scope, schedule and budget; actively manages the project toward accomplishing project milestones while complying with... quality control standards and adherence to PE&C policies
Basic Function
Responsible for management and delivery of planning, design and construction phases of a large transit project with constructed value of $1B+. Manages the execution of work by METRO staff, consultants, construction contractors and third parties with adherence to scope, schedule and budget; actively manages the project toward accomplishing project milestones while complying with... quality control standards and adherence to PE&C policies and procedures. Represents METRO at coordination meetings with partner agencies, utility companies and private businesses and stakeholders during the project life cycle. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures
Responsibilities and Specific Duties
• Manages, oversees, instructs, and approves scope of work by consultants, contractors and third parties; actively manages work towards achieving project milestones and project delivery.
• Prepares a Risk Register for the Project during project inception and maintains and updates the register through the project lifecycle. Works closely with executive management to reduce and manage risk and recommend release of contingency as appropriate based on project progress.
• Manages all work on the corridor to ensure documentation and design work meet FTA and EPA regulatory compliance, local and federal codes, METRO policies and procedures, and contracts negotiated between METRO and contractors and consultants.
• Defines roles and responsibilities within the project or program, assures scope sufficiency, constructability; prepares technical reports and white papers to evaluate and differentiate between multiple options to aid executive management in decision making.
• Reviews proposed change orders to construction, procurement, and installation contracts for need, merit, and recommends appropriate course of action per departmental and agency Matrix of Authority.
• Manages a team of planning, design, and construction oversight personnel on a single or multiple project.
• Monitors performance of work to ensure that the project is meeting designated milestones, on schedule, at or under budget and in compliance of project quality assurance and contract specifications.
• Assists in the development of agreements with utilities, railroads, City of Houston, Harris County, the State of Texas, and governmental agencies necessary for the corridor or project.
• Manages and reports on the quality and effectiveness of construction inspection and testing.
• Coordinates the workflow for oversight activities within area of responsibility to assure goals and objectives are met among METRO staff, contractors, consultants, stakeholders and outside agencies.
• Manages budget expenditures associated with contractual agreements within the project scope. Receives, approves, and processes contractor invoices, evaluates and resolves claims and disputes in coordination with executive management, and approves contract payment certificates (CPC) for consultants and contractors.
• Develops forecasted staffing plan for multiple project assignments within a single program; monitors performance and makes adjustment to resources in order to meet project milestones.
• Prepares and makes presentations at inter-departmental, community meetings, and present project facts at the quarterly METRO budget and FTA meetings, and project updates at METRO Board meetings.
• Works closely with METRO Executives in securing METRO, TxDOT, and FTA approval for funding and incurred costs related to transit development.
• Coordinates between contractors and stakeholders to resolve any issues during project implementation
• Provides excellent customer service to both METRO internal and external customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.
Education Requirement
Bachelor’s degree in Engineering or related field.
Years & Experience Required
Minimum twenty (20) years of progressive experience in project management to include ten (10) years of managing staff and consultants on large $1B+ transit projects. Comprehensive experience in multi-modal transit/transportation projects with emphasis on LRT & BRT in alternate project delivery methods. Experience with managing and negotiating contract scope and change orders. Experience with developing construction packaging strategy. Experience working with local and private utility companies.
Knowledge & Skills Required
Licensed as a Texas Professional Engineer preferred. Strong negotiating skills and knowledge of laws and contracts. Ability to work in groups and coordinate work activities, including sensitivity to diverse groups of people. Ability to make sound and logical decisions given abstract conditions. Ability to recognize high-level scenarios and assessment of intangibles in complex situations.
Additional Information
The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability Show more details...
Responsible for management and delivery of planning, design and construction phases of a large transit project with constructed value of $1B+. Manages the execution of work by METRO staff, consultants, construction contractors and third parties with adherence to scope, schedule and budget; actively manages the project toward accomplishing project milestones while complying with... quality control standards and adherence to PE&C policies and procedures. Represents METRO at coordination meetings with partner agencies, utility companies and private businesses and stakeholders during the project life cycle. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures
Responsibilities and Specific Duties
• Manages, oversees, instructs, and approves scope of work by consultants, contractors and third parties; actively manages work towards achieving project milestones and project delivery.
• Prepares a Risk Register for the Project during project inception and maintains and updates the register through the project lifecycle. Works closely with executive management to reduce and manage risk and recommend release of contingency as appropriate based on project progress.
• Manages all work on the corridor to ensure documentation and design work meet FTA and EPA regulatory compliance, local and federal codes, METRO policies and procedures, and contracts negotiated between METRO and contractors and consultants.
• Defines roles and responsibilities within the project or program, assures scope sufficiency, constructability; prepares technical reports and white papers to evaluate and differentiate between multiple options to aid executive management in decision making.
• Reviews proposed change orders to construction, procurement, and installation contracts for need, merit, and recommends appropriate course of action per departmental and agency Matrix of Authority.
• Manages a team of planning, design, and construction oversight personnel on a single or multiple project.
• Monitors performance of work to ensure that the project is meeting designated milestones, on schedule, at or under budget and in compliance of project quality assurance and contract specifications.
• Assists in the development of agreements with utilities, railroads, City of Houston, Harris County, the State of Texas, and governmental agencies necessary for the corridor or project.
• Manages and reports on the quality and effectiveness of construction inspection and testing.
• Coordinates the workflow for oversight activities within area of responsibility to assure goals and objectives are met among METRO staff, contractors, consultants, stakeholders and outside agencies.
• Manages budget expenditures associated with contractual agreements within the project scope. Receives, approves, and processes contractor invoices, evaluates and resolves claims and disputes in coordination with executive management, and approves contract payment certificates (CPC) for consultants and contractors.
• Develops forecasted staffing plan for multiple project assignments within a single program; monitors performance and makes adjustment to resources in order to meet project milestones.
• Prepares and makes presentations at inter-departmental, community meetings, and present project facts at the quarterly METRO budget and FTA meetings, and project updates at METRO Board meetings.
• Works closely with METRO Executives in securing METRO, TxDOT, and FTA approval for funding and incurred costs related to transit development.
• Coordinates between contractors and stakeholders to resolve any issues during project implementation
• Provides excellent customer service to both METRO internal and external customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.
Education Requirement
Bachelor’s degree in Engineering or related field.
Years & Experience Required
Minimum twenty (20) years of progressive experience in project management to include ten (10) years of managing staff and consultants on large $1B+ transit projects. Comprehensive experience in multi-modal transit/transportation projects with emphasis on LRT & BRT in alternate project delivery methods. Experience with managing and negotiating contract scope and change orders. Experience with developing construction packaging strategy. Experience working with local and private utility companies.
Knowledge & Skills Required
Licensed as a Texas Professional Engineer preferred. Strong negotiating skills and knowledge of laws and contracts. Ability to work in groups and coordinate work activities, including sensitivity to diverse groups of people. Ability to make sound and logical decisions given abstract conditions. Ability to recognize high-level scenarios and assessment of intangibles in complex situations.
Additional Information
The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability Show more details...
via ProCare Therapy
posted_at: 4 days agoschedule_type: Full-time and Contractor
Are you a passionate Physical Therapist seeking a rewarding opportunity in the vibrant city of Houston, Texas? Look no further! We're currently hiring for PT positions with competitive salaries and excellent benefits.
Position: Physical Therapist (PT...
Location: Houston, Texas
Employment Type: Full-time
Job Description:
• Provide exceptional physical therapy services to patients of all ages.
• Conduct comprehensive assessments and develop
Are you a passionate Physical Therapist seeking a rewarding opportunity in the vibrant city of Houston, Texas? Look no further! We're currently hiring for PT positions with competitive salaries and excellent benefits.
Position: Physical Therapist (PT...
Location: Houston, Texas
Employment Type: Full-time
Job Description:
• Provide exceptional physical therapy services to patients of all ages.
• Conduct comprehensive assessments and develop individualized treatment plans.
• Implement evidence-based interventions to improve patients' mobility, strength, and function.
• Collaborate with interdisciplinary teams to optimize patient care outcomes.
• Maintain accurate documentation of patient progress and treatment interventions.
Qualifications:
• Doctorate or Master's degree in Physical Therapy from an accredited program.
• Licensed or eligible for licensure in the state of Texas.
• Strong clinical skills and ability to work effectively with diverse patient populations.
• Excellent communication and interpersonal skills.
• Passion for making a positive impact in patients' lives through rehabilitation.
Benefits:
• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and more.
• Opportunities for professional growth and development.
• Supportive work environment with a collaborative team of healthcare professionals.
Don't miss out on this chance to make a positive impact! Apply now by sending your resume to Jamarcus.Pollox@procaretherapy.com/ 470-613-6423. Join our team and become part of a supportive community dedicated to student health and well-being Show more details...
Position: Physical Therapist (PT...
Location: Houston, Texas
Employment Type: Full-time
Job Description:
• Provide exceptional physical therapy services to patients of all ages.
• Conduct comprehensive assessments and develop individualized treatment plans.
• Implement evidence-based interventions to improve patients' mobility, strength, and function.
• Collaborate with interdisciplinary teams to optimize patient care outcomes.
• Maintain accurate documentation of patient progress and treatment interventions.
Qualifications:
• Doctorate or Master's degree in Physical Therapy from an accredited program.
• Licensed or eligible for licensure in the state of Texas.
• Strong clinical skills and ability to work effectively with diverse patient populations.
• Excellent communication and interpersonal skills.
• Passion for making a positive impact in patients' lives through rehabilitation.
Benefits:
• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and more.
• Opportunities for professional growth and development.
• Supportive work environment with a collaborative team of healthcare professionals.
Don't miss out on this chance to make a positive impact! Apply now by sending your resume to Jamarcus.Pollox@procaretherapy.com/ 470-613-6423. Join our team and become part of a supportive community dedicated to student health and well-being Show more details...
via Salary.com
posted_at: 11 days agoschedule_type: Full-time
Applications accepted from: All Persons Interested
Service Line: Houston Water...
Section: Regulatory Compliance
Reporting Location: 10500 Bellaire Blvd
Workdays & Hours: M-F, 8:00 a.m. - 5:00 p.m.*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
• Performs technical inspections and investigative work in the Industrial Waste/Pretreatment Program to detect, analyze, and eliminate or control environmental pollutants and contaminants.
•
Applications accepted from: All Persons Interested
Service Line: Houston Water...
Section: Regulatory Compliance
Reporting Location: 10500 Bellaire Blvd
Workdays & Hours: M-F, 8:00 a.m. - 5:00 p.m.*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
• Performs technical inspections and investigative work in the Industrial Waste/Pretreatment Program to detect, analyze, and eliminate or control environmental pollutants and contaminants.
• Investigates complaints of pollutant and contaminant sources, conducts on-site inspections, and collects samples of suspected pollutants as needed.
• Prepares comprehensive reports of the investigative findings.
• Determines compliance of non-domestic customers with various environmental regulatory requirements.
• Determines appropriate enforcement actions for permit violations, prepares enforcement documents, reviews data for trends and outliers, and may testify during court proceedings.
• Prepares industrial wastewater discharge permits for new and existing industrial customers as needed.
• Receives and reviews reports submitted by permittees to determine compliance with permit requirements and enforcement orders.
• Updates and maintain compliance tracking database for each assigned permittee.
• Collaborates closely with other team members, trains and mentors junior staff, and possesses excellent communication skills.
• Maintains a safe and healthy work environment.
• Promotes environmental awareness about the effects and hazards associated with illegal dumping and educates the public regarding pollution prevention.
WORKING CONDITIONS
This position may require lifting of moderately heavy items (up to 40 pounds) and/or long periods of field work. There are occasional minor discomforts from exposure to less-than-optimal temperature and air/odor conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal.
This is a Houston Public Works Department Emergency Management position at the Tier II Level.EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Chemistry, Biology, Environmental Health, Engineering or a closely related degree.
EXPERIENCE REQUIREMENTS
Three (3) year of pollution/environmental control experience is required.
LICENSE REQUIREMENTS
None.Preference will be given to applicants with experience implementing pretreatment program requirements, industrial wastewater treatment, and investigation of industrial users upstream from treatment plants.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 23
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6020.
If you need special services or accommodations 832-393-6020 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
Service Line: Houston Water...
Section: Regulatory Compliance
Reporting Location: 10500 Bellaire Blvd
Workdays & Hours: M-F, 8:00 a.m. - 5:00 p.m.*
• Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
• Performs technical inspections and investigative work in the Industrial Waste/Pretreatment Program to detect, analyze, and eliminate or control environmental pollutants and contaminants.
• Investigates complaints of pollutant and contaminant sources, conducts on-site inspections, and collects samples of suspected pollutants as needed.
• Prepares comprehensive reports of the investigative findings.
• Determines compliance of non-domestic customers with various environmental regulatory requirements.
• Determines appropriate enforcement actions for permit violations, prepares enforcement documents, reviews data for trends and outliers, and may testify during court proceedings.
• Prepares industrial wastewater discharge permits for new and existing industrial customers as needed.
• Receives and reviews reports submitted by permittees to determine compliance with permit requirements and enforcement orders.
• Updates and maintain compliance tracking database for each assigned permittee.
• Collaborates closely with other team members, trains and mentors junior staff, and possesses excellent communication skills.
• Maintains a safe and healthy work environment.
• Promotes environmental awareness about the effects and hazards associated with illegal dumping and educates the public regarding pollution prevention.
WORKING CONDITIONS
This position may require lifting of moderately heavy items (up to 40 pounds) and/or long periods of field work. There are occasional minor discomforts from exposure to less-than-optimal temperature and air/odor conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal.
This is a Houston Public Works Department Emergency Management position at the Tier II Level.EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Chemistry, Biology, Environmental Health, Engineering or a closely related degree.
EXPERIENCE REQUIREMENTS
Three (3) year of pollution/environmental control experience is required.
LICENSE REQUIREMENTS
None.Preference will be given to applicants with experience implementing pretreatment program requirements, industrial wastewater treatment, and investigation of industrial users upstream from treatment plants.
• *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer a skills assessment test.
SAFETY IMPACT POSITION: Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 23
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6020.
If you need special services or accommodations 832-393-6020 (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy Show more details...
via Monster
posted_at: 6 days agoschedule_type: Full-time
Applications will be accepted from: All persons Interested
Division/ Section: George Bush Intercontinental Airport (IAH)/General Maintenance Services
Workdays & Hours: Varied (Shift work, including rotation, weekends and holidays) subject to change...
PURPOSE OF THE DIVISION
The purpose of the Houston Airports (HAS) General Maintenance Services Division is to effectively deliver self-performed, and contracted, maintenance services at each of the
Applications will be accepted from: All persons Interested
Division/ Section: George Bush Intercontinental Airport (IAH)/General Maintenance Services
Workdays & Hours: Varied (Shift work, including rotation, weekends and holidays) subject to change...
PURPOSE OF THE DIVISION
The purpose of the Houston Airports (HAS) General Maintenance Services Division is to effectively deliver self-performed, and contracted, maintenance services at each of the three HAS airports.
PURPOSE OF THE POSITION
The purpose of the Equipment Worker at the Houston Airport System is to operate heavy equipment and trucks to transport equipment, refuse and/or materials to and from work sites. Perform a variety of manual task and activities, i.e., spraying, lawn care, moving furniture, roofing, painting, digging manholes, mowing, plumbing, pouring concrete or asphalt, Foreign Object Debris (FOD) clean up and removal, etc. Troubleshoots, maintains, cleans and services equipment, vehicles, tools, and facilities. Inspects vehicles for required supplies, materials, and equipment. Performs routine and non-technical inspections, preventive maintenance, scheduled maintenance, and corrective maintenance, work on airport landside roadways, fields, ditches, and grounds. Expected to perform minor to moderate construction activities such as setting forms and batching concrete to construct and/or repair, sidewalks, driveway, street cuts, airfield pavements; Finishes of concrete slabs by spreading, bull floating, troweling, edging, and brooming; Cures concrete forms to complete the setting process. Observes and follows safety precautions at worksite. This position may be assigned duties at all Houston Airport System facilities including IAH, HOU, and EFD.
"Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."
The Equipment Worker duties will include but are not limited to:
• Operates heavy equipment and operates trucks to transport equipment, refuse and/or materials to and from work sites.
• Performs a variety of manual tasks and activities, i.e. spraying, lawn care, moving furniture, roofing, painting, digging manholes, mowing, pouring concrete or asphalt, etc.
• Maintains, cleans and services equipment, vehicles, tools and facilities. Inspects vehicles for required supplies, materials and equipment.
• Observes and follows safety procedures and precautions at worksite.
• May investigate and respond to complaints.
• Prepares and maintains reports, forms and records.
• May act as a lead of a crew and coordinate and monitor work assignments and personnel.
WORKING CONDITIONS
The position requires stooping, bending and/or lifting of items of up to 50 pounds with occasional periods of walking on rough surfaces. There are routine exposures to significant levels of heat, cold, moisture and air pollution. The position may involve periodic exposure to chemical substances and physical trauma of a minor nature such as cuts, bruises and minor burns. Requires the ability to make fairly complex coordinated and sequenced motor movements in response to quickly changing external stimuli.
Job Type: Full Time
Location: Houston, Texas
Agency: Houston Airport System
About the Company:
City of Houston Show more details...
Division/ Section: George Bush Intercontinental Airport (IAH)/General Maintenance Services
Workdays & Hours: Varied (Shift work, including rotation, weekends and holidays) subject to change...
PURPOSE OF THE DIVISION
The purpose of the Houston Airports (HAS) General Maintenance Services Division is to effectively deliver self-performed, and contracted, maintenance services at each of the three HAS airports.
PURPOSE OF THE POSITION
The purpose of the Equipment Worker at the Houston Airport System is to operate heavy equipment and trucks to transport equipment, refuse and/or materials to and from work sites. Perform a variety of manual task and activities, i.e., spraying, lawn care, moving furniture, roofing, painting, digging manholes, mowing, plumbing, pouring concrete or asphalt, Foreign Object Debris (FOD) clean up and removal, etc. Troubleshoots, maintains, cleans and services equipment, vehicles, tools, and facilities. Inspects vehicles for required supplies, materials, and equipment. Performs routine and non-technical inspections, preventive maintenance, scheduled maintenance, and corrective maintenance, work on airport landside roadways, fields, ditches, and grounds. Expected to perform minor to moderate construction activities such as setting forms and batching concrete to construct and/or repair, sidewalks, driveway, street cuts, airfield pavements; Finishes of concrete slabs by spreading, bull floating, troweling, edging, and brooming; Cures concrete forms to complete the setting process. Observes and follows safety precautions at worksite. This position may be assigned duties at all Houston Airport System facilities including IAH, HOU, and EFD.
"Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."
The Equipment Worker duties will include but are not limited to:
• Operates heavy equipment and operates trucks to transport equipment, refuse and/or materials to and from work sites.
• Performs a variety of manual tasks and activities, i.e. spraying, lawn care, moving furniture, roofing, painting, digging manholes, mowing, pouring concrete or asphalt, etc.
• Maintains, cleans and services equipment, vehicles, tools and facilities. Inspects vehicles for required supplies, materials and equipment.
• Observes and follows safety procedures and precautions at worksite.
• May investigate and respond to complaints.
• Prepares and maintains reports, forms and records.
• May act as a lead of a crew and coordinate and monitor work assignments and personnel.
WORKING CONDITIONS
The position requires stooping, bending and/or lifting of items of up to 50 pounds with occasional periods of walking on rough surfaces. There are routine exposures to significant levels of heat, cold, moisture and air pollution. The position may involve periodic exposure to chemical substances and physical trauma of a minor nature such as cuts, bruises and minor burns. Requires the ability to make fairly complex coordinated and sequenced motor movements in response to quickly changing external stimuli.
Job Type: Full Time
Location: Houston, Texas
Agency: Houston Airport System
About the Company:
City of Houston Show more details...
via ZipRecruiter
posted_at: 18 days agoschedule_type: Full-timesalary: 38,667.20–39,041.60 a year
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: BARC Customer Service Representative
Posting Number: 34003...
Department: Administration and Regulatory Affairs
Division: BARC
Reporting Location: 2700 Evella Street, Houston, TX 77026
Workdays & Hours: CUSTOMER SERVICE & LICENSING:
FRIDAY - TUESDAY 9:00 AM - 6:00 PM*
SATURDAY - WEDNESDAY 9:00 AM - 6:00 PM*
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Who we are:
BARC Animal Shelter
Applications accepted from: ALL PERSONS INTERESTED
Job Classification: BARC Customer Service Representative
Posting Number: 34003...
Department: Administration and Regulatory Affairs
Division: BARC
Reporting Location: 2700 Evella Street, Houston, TX 77026
Workdays & Hours: CUSTOMER SERVICE & LICENSING:
FRIDAY - TUESDAY 9:00 AM - 6:00 PM*
SATURDAY - WEDNESDAY 9:00 AM - 6:00 PM*
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Who we are:
BARC Animal Shelter and Adoptions is Houston's municipal animal shelter and adoption center. BARC recently underwent a massive transformation; the shelter went from a place where animals were never given a second chance to a shelter whose mission is to get as many animals into forever homes as possible. Every single member of BARC's staff is focused on finding a forever family for the animals that come into the shelter.
What's the position about?
BARC Animal Shelter and Adoptions customer service and licensing team assist customer daily in person, via phone and via email. In this position we seek a professional attitude in a fast-paced work environment; highly developed sense of integrity and commitment to customer satisfaction; demonstrated passion for excellence with respect to treating and caring for customers, ability to communicate clearly and professionally, both verbally and in writing; and capable of handling complaints and unpleasant customers. On a daily basis you will assist customer with their adoptions, their wellness services, and their pet registration.
RESPONSIBILITIES:
Work consists of following up and resolving all customers' requests accurately, investigating specific situations, ensuring all are resolved professionally and adequately while providing detailed transcripts in the system to track all work.
Educate the public on all current BARC information (Adoptions, Spay/neuter, Wellness, Registration etc.)
Collects, balances, and deposits daily revenue from daily transactions using shelter software in compliance with established financial accounting procedures.
Compiles and maintains accurate reports and data entry records of services rendered.
Records accounts of exchanges as well as original correspondence to customers.
Works on special assignments and at organized events to promote BARC and educate citizens within the community.
Performs other special duties and projects as assigned.
Uphold BARC's dedication to legendary customer service by setting BARC apart from other local animal shelter and adoption agencies. A key part of this is developing and maintaining strong connections with fosters and rescue organizations.
Understand BARC's mission and goals and ensure every customer leaves with a positive
impression of BARC.
Positively and proactively help solve problems for customer and balance multiple
individuals and organizations in a fast-paced environment.
Demonstrate a high degree of integrity and enforce/uphold all BARC policies.
Work alongside volunteers.
Is it you?
There's a chance you may be ideal for the position if:
The last time you got great customer service at a business, you wrote an online review
singing their praises... Customer service is a BIG deal to you!
Details, details, details. That should be your middle name! You like to see the big picture,
but you believe that a compilation of all the wonderful details is what makes that big
picture work.
You love to put on your creative hat. Thinking about new and innovative ways to get the
attention of your audience gets you excited.
Doing one thing at a time is great, but you prefer multitasking. It keeps things more upbeat
and exciting.
You love to work with a team of people. You're great at working independently, but you
enjoy working with people and collaborating with co-workers to tackle problems and make
every project a huge success.
You love lots of human interaction, but you have a true passion for saving more animals
than ever in the City of Houston. No matter what it takes, you want to see as many dogs
and cats get into forever homes as possible, and you're willing to work hard to make
it happen.
WORKING CONDITIONS
This position is physically comfortable most of the time with occasional periods of standing, stooping, bending and/or light lifting of materials up to 10 pounds, reaching overhead at times, swift walking, and work in indoor/outdoor weather conditions. Minor discomforts of some animal odors. The position may involve handling shelter pets.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Two years of administrative or customer service related experiences are required. An Associate's Degree may be substituted for the two-year experience requirement
LICENSE REQUIREMENTS
None **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Experience working with people of diverse backgrounds, ability to communicate effectively orally and in writing, have strong interpersonal, and collaboration skills. Experience working in an environment requiring regular animal interactions is preferred as well. Work consists of fairly standard procedures and tasks where basic analytic ability is required, as in the comparison on numbers and simple facts in selecting the correct action.SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 15
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.
If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.Employment Type: Full Time Show more details...
Job Classification: BARC Customer Service Representative
Posting Number: 34003...
Department: Administration and Regulatory Affairs
Division: BARC
Reporting Location: 2700 Evella Street, Houston, TX 77026
Workdays & Hours: CUSTOMER SERVICE & LICENSING:
FRIDAY - TUESDAY 9:00 AM - 6:00 PM*
SATURDAY - WEDNESDAY 9:00 AM - 6:00 PM*
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Who we are:
BARC Animal Shelter and Adoptions is Houston's municipal animal shelter and adoption center. BARC recently underwent a massive transformation; the shelter went from a place where animals were never given a second chance to a shelter whose mission is to get as many animals into forever homes as possible. Every single member of BARC's staff is focused on finding a forever family for the animals that come into the shelter.
What's the position about?
BARC Animal Shelter and Adoptions customer service and licensing team assist customer daily in person, via phone and via email. In this position we seek a professional attitude in a fast-paced work environment; highly developed sense of integrity and commitment to customer satisfaction; demonstrated passion for excellence with respect to treating and caring for customers, ability to communicate clearly and professionally, both verbally and in writing; and capable of handling complaints and unpleasant customers. On a daily basis you will assist customer with their adoptions, their wellness services, and their pet registration.
RESPONSIBILITIES:
Work consists of following up and resolving all customers' requests accurately, investigating specific situations, ensuring all are resolved professionally and adequately while providing detailed transcripts in the system to track all work.
Educate the public on all current BARC information (Adoptions, Spay/neuter, Wellness, Registration etc.)
Collects, balances, and deposits daily revenue from daily transactions using shelter software in compliance with established financial accounting procedures.
Compiles and maintains accurate reports and data entry records of services rendered.
Records accounts of exchanges as well as original correspondence to customers.
Works on special assignments and at organized events to promote BARC and educate citizens within the community.
Performs other special duties and projects as assigned.
Uphold BARC's dedication to legendary customer service by setting BARC apart from other local animal shelter and adoption agencies. A key part of this is developing and maintaining strong connections with fosters and rescue organizations.
Understand BARC's mission and goals and ensure every customer leaves with a positive
impression of BARC.
Positively and proactively help solve problems for customer and balance multiple
individuals and organizations in a fast-paced environment.
Demonstrate a high degree of integrity and enforce/uphold all BARC policies.
Work alongside volunteers.
Is it you?
There's a chance you may be ideal for the position if:
The last time you got great customer service at a business, you wrote an online review
singing their praises... Customer service is a BIG deal to you!
Details, details, details. That should be your middle name! You like to see the big picture,
but you believe that a compilation of all the wonderful details is what makes that big
picture work.
You love to put on your creative hat. Thinking about new and innovative ways to get the
attention of your audience gets you excited.
Doing one thing at a time is great, but you prefer multitasking. It keeps things more upbeat
and exciting.
You love to work with a team of people. You're great at working independently, but you
enjoy working with people and collaborating with co-workers to tackle problems and make
every project a huge success.
You love lots of human interaction, but you have a true passion for saving more animals
than ever in the City of Houston. No matter what it takes, you want to see as many dogs
and cats get into forever homes as possible, and you're willing to work hard to make
it happen.
WORKING CONDITIONS
This position is physically comfortable most of the time with occasional periods of standing, stooping, bending and/or light lifting of materials up to 10 pounds, reaching overhead at times, swift walking, and work in indoor/outdoor weather conditions. Minor discomforts of some animal odors. The position may involve handling shelter pets.
EDUCATION
High School Diploma or GED required.
EXPERIENCE
Two years of administrative or customer service related experiences are required. An Associate's Degree may be substituted for the two-year experience requirement
LICENSE REQUIREMENTS
None **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Experience working with people of diverse backgrounds, ability to communicate effectively orally and in writing, have strong interpersonal, and collaboration skills. Experience working in an environment requiring regular animal interactions is preferred as well. Work consists of fairly standard procedures and tasks where basic analytic ability is required, as in the comparison on numbers and simple facts in selecting the correct action.SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION - Yes
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 15
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.
If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.Employment Type: Full Time Show more details...
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